Senior IT Business Analyst Resume Samples

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C Gusikowski

Clifton

Gusikowski

831 Dexter Loaf

Houston

+1 (555) 798 9571

831 Dexter Loaf

Houston

Phone

p +1 (555) 798 9571

Experience Experience

Detroit, MI

Senior IT Business Analyst

Detroit, MI

Franecki Inc

Detroit, MI

Senior IT Business Analyst

Assist project managers to manage project expectations with team members and other stakeholders
Develop relationships and work with product vendors and service providers in realizing high-quality system solutions for MGM
Manages development plans, talent, performance and career growth
Participates in the demand management process to assist the business in establishing business cases relating to new systems or existing system changes
Work with the Technology Project Manager and architecture organization to define metrics and performance goals for the application
Work with Engineering, Product Management and Operations to develop Cloud Operations strategy for next 2-5 years
Developing acceptance tests to support our automated testing and behavior driven development (BDD) framework

Los Angeles, CA

x Senior IT Business Analyst

Los Angeles, CA

Lind, Halvorson and Blick

Los Angeles, CA

x Senior IT Business Analyst

Liaise with cross-functional teams throughout the business and technology to develop business cases that demonstrate the purpose and value of technology projects
Analyze the changes in the user stories to support the development process and communicate changes in established expectations to the project manager and stakeholders
Provides references for users by writing and maintaining user documentations; providing help desk and end user training
Provides recommendations for process changes in the maturity of the Enterprise PMO
Work as part of the Agile Scrum team to deliver comprehensive changes to our internal/external business
Work with the product owners to groom and define User Stories, Acceptance Criteria and BDD/What-If Scenarios
Coaches other Business Analysts in best practices

present

Los Angeles, CA

Senior IT Business Analyst Digital Distribution

Los Angeles, CA

Thompson-Gislason

present

Los Angeles, CA

Senior IT Business Analyst Digital Distribution

present

Facilitates large-group business development planning sessions
Application Development
Applies and enforces department change control policies & procedures
Provides first line post implementation support to users regarding functional issues
Performs the functional analysis for complex production support activities and advises Business Analysts in the analysis of less complex issues
Communicates plans, status and issues to management on a regular basis
Drives the software selection process, including make vs. buy decisions

Education Education

Bachelor’s Degree in Computer Science

Georgia Southern University

Bachelor’s Degree in Computer Science

Skills Skills

Strong analytical skills
Proficient with analytical tools such as Excel
Ability to work effectively with all levels of staff, clients and other IT personnel
20th Century Fox Film is one of the world's largest producers and distributors of motion pictures. 20th Century Fox Film produces, acquires and distributes motion pictures throughout the world. These motion pictures are produced or acquired by the following units of 20th Century Fox Film: Twentieth Century Fox, Fox 2000 Pictures, Fox Searchlight Pictures, Fox International Productions, and Twentieth Century Fox Animation
Proficient with analytical tools such as [list here]
Experience with relevant business application software
Analytical thinking with the ability to understand the overall Visio
Excellent visual design skills with sensitivity to user-system interaction
SQL experience is
Experience in working with Senior Management level staff within business and IT organization

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15 Senior IT Business Analyst resume templates

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Senior IT Business Analyst Specialist Resume Examples & Samples

Business Analysis certification and/or completion of BA training courses
Minimum of 5 years experience working in Risk Management areas within the financial industry
Minimum of 3 years experience working with Risk Management application projects
Use of End to End Requirements (E2E) methodology
Experience working in projects using Waterfall and/or Agile Methodologies as a business or systems analyst lead
Highly proficient understanding of risk management concepts and risk analytics
Working knowledge of Basel II and Basel III regulations
Good knowledge of leading risk practices and regulatory requirements and expectations in financial industry
Understanding of IT methodologies, change management & audit requirements
Understanding of segregation of duties
LI-LS1

Senior IT Business Analyst Merchandise Planning Systems Resume Examples & Samples

Minimum 7 to 10 years of applicable experience
Bachelor’s Degree or equivalent amount of technical experience
Strong Retail experience especially in the areas of Merchandising Planning, Assortment, Forecasting and Replenishment
Working Experience with leading industry packages related to Merchandising Planning (e.g. JDA-EP, SAS-IMP, Oracle MFP etc.)
Must be systems-oriented, enjoy working with new tools, and be a self-motivated learner
Proficient in Microsoft Office Tools (Visio, Share point, PowerPoint, Excel, Word, Project and Outlook)
Highly Experienced in Laying out Process flows, Work-flow diagrams, Use-Cases (UML) and BPM
Excellent problem solving skills and the ability to work cooperatively with business partners and project teams to get issues resolved quickly
Excellent interpersonal skills with the ability to communicate clearly, listen effectively to others and encourage others to express their ideas
Possessed familiarity with a variety of software development methodologies

Senior IT Business Analyst Resume Examples & Samples

Participates in fiscal planning process
Ensures appropriate business participation in IT projects
Responsible for all facets of the User Acceptance Testing process on medium to large size projects
Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds
Performs the functional analysis for complex production support activities and advises Business Analysts in the analysis of less complex issues
Takes the lead in coordinating with other IT departments on integrated system support
Mentors and leads Business Analysts and other team members
Adheres to and enforces department standards, policies, procedures and industry best practices
Departmental Responsibilities
A minimum of 5-7 years of experience in applications development analysis and implementation support
Experience with relevant business application software preferred
Experience with project management software preferred
Entertainment industry experience preferred
Project lead experience strongly preferred
Extensive knowledge of the Project and Systems Development Life Cycle Methodologies
Extensive knowledge of standard IT practices related to business application development/implementation
Strong knowledge of IT structured analysis methodologies, including process flow definition and data flow diagramming
Solid understanding of the entertainment industry and the role that IT plays in the industry
Strong written and oral communication skills, including development of project documentation and presentation materials required
Proficient with analytical tools such as Excel
Ability to work effectively with all levels of staff, clients and other IT personnel
20th Century Fox Film is one of the world's largest producers and distributors of motion pictures. 20th Century Fox Film produces, acquires and distributes motion pictures throughout the world. These motion pictures are produced or acquired by the following units of 20th Century Fox Film: Twentieth Century Fox, Fox 2000 Pictures, Fox Searchlight Pictures, Fox International Productions, and Twentieth Century Fox Animation

Senior IT Business Analyst Resume Examples & Samples

Develops understanding of Marketing business needs and daily operations and applies it in researching potential solutions
Owns Business Requirement documents and translation of all required documents to transfer to the development group
Facilitates large-group business development planning & training sessions
Creates and documents users stories related to the requirements
Facilitates cross product design, integration and testing
Supports the Change Management team and Project Manager in all endeavors
Extensive knowledge of an Agile Software Development Methodology
Proficient with analytical tools such as [list here]
A minimum of 3 years experience in applications development analysis and implementation support
Entertainment industry experience strongly preferred

Senior IT Business Analyst Resume Examples & Samples

Leads efforts to gather and develop business requirements and user needs specific to complex features, functionality, content and organizational structure
Develops and presents user experience recommendations to key stakeholders for large-scale complex initiatives
Designs, develops and conducts usability testing scenarios to understand and validate user needs throughout the lifecycle of projects
Partners with business stakeholders and technical teams to understand and communicate technical capabilities of business requirements
Creates user requirement specifications, such as personas, scenarios, task analysis, flowcharts and organization and navigation models. May include creating prototypes
Gathers and incorporates feedback from stakeholders, end users, technical and design teams to validate user experience proposals
Creates alternatives and makes recommendations for final design. Works with designers and writers to create final user experience artifacts for development
Leads the development of a variety of user experience design principles, best practices and processes
Recommends and ensures consistent use of design concepts across applications
Provides leadership to creative team on user experience design concepts and processes
Initiates and leads projects to improve overall site usability by continuously evaluating current user behavior and site design and structure
Participates in the Integration Testing process, including development of test plans, test cases and scenarios and documentation of results, or overseeing the completion of these documents created by a Business Analyst
Prepares and/or reviews end user documentation and training materials
Strong knowledge of sales and financial planning best practices within the entertainment industry
Knowledge of the Project and Systems Development Life Cycle Methodologies
Knowledge of IT structured analysis methodologies, including process flow definition and data flow diagramming
Analytical thinking with the ability to understand the overall Visio
Excellent visual design skills with sensitivity to user-system interaction
SQL experience is a plus
Experience with Oracle solutions highly preferred (Siebel or Oracle Cloud) or experience with Salesforce.com would be also preferred
Experience in working with Senior Management level staff within business and IT organization
A minimum of 5 years’ experience in user-facing software design, applications development analysis and implementation support
Entertainment industry experience highly recommended

Senior IT Business Analyst Resume Examples & Samples

Bachelor’s degree in Business or Marketing and/or 5+ years credit card or credit sales related industry experience required
Private label credit card experience preferred 3-5 years sales/servicing experience / Knowledge of FDR monetary and non-monetary transactions
Excellent large group presentation skills
Demonstrated creative problem solving abilities
Strong financial analysis/analytical skills

Senior IT Business Analyst Resume Examples & Samples

Work with the business to design effective “To-Be” processes; identify and define detailed product requirements and use cases
Collaborate closely with Application Owners, Application Managers, and Solution Designers as the business/functional counterpart in solution identification and maintenance
Communicate project status and provide timely escalation of issues to the Technology Project Manager (Application Manager, Demand Manager, Portfolio Manager) and ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution
Work with the Technology Project Manager and architecture organization to define metrics and performance goals for the application
Assist in the delivery and maintenance of secure computing facilities and technical infrastructure/architecture to support stakeholders and applications as appropriate
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Participate in knowledge transfer within the team and business units
Establish effective relationships across multiple business and technology partners, program and project managers
Expert knowledge of business analysis principles
Sound to advanced knowledge of technical environment and applications supported
Advanced knowledge of tools (e.g., MS Office, CDP, TSO, SAS) within own area
Advanced understanding of businesses supported
Subject matter expert and consults with clients and/or project teams
Acts as a key resource for the project team and the business, assuming lead Business Analyst role within projects
Leads resolution of client applications issues
Flexible but disciplined methodical approach to problem solving
Understanding of Financial Products including Loans and other Assets is an asset
Knowledge of Risk Management and/or Credit Risk and/or Basel II & III an asset

Senior IT Business Analyst Digital Distribution Resume Examples & Samples

Develops understanding of customer operations and applies it in researching potential solutions
Prepares and/or reviews the Business Case, Project Charter, Project Cost Justification, ROI and/or benefits evaluation, RFI, RFP, Package Selection Recommendation and other project initiation documents
Leads the detailed design and configuration phase
Drives the software selection process, including make vs. buy decisions
Owns the Integration Testing process, including development of test plans, test cases and scenarios and documentation of results, or overseeing the completion of these documents created by a Business Analyst
Facilitates large-group project related sessions, organizes and runs conference room pilots
Communicates plans, status and issues to management on a regular basis

Senior IT Business Analyst Digital Asset Management Systems Resume Examples & Samples

Serves as intermediary between technical and non-technical teams to ensure items are developed to meet business needs
Leads and/or participates during detailed design and/or configuration
Facilitates and/or Conducts User Acceptance Testing
Participates in functional analysis for production support activities
Ability to self-prioritize based on constantly changing needs ranging across project and support initiatives
Comfortable presenting in front of large groups and to Executive Management
Proactively seeks and escalates areas of improvement that can help drive cost savings and other efficiencies for FOX
Available to work nights and weekends as needed

Senior IT Business Analyst Resume Examples & Samples

Conducts interviews with customers to define functional requirements
Participates in software selection process, where applicable
Conducts training classes, including train-the trainer, one-on-one and classroom style training
Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds when needed
Applies department change control policies & procedures
Self-driven with ability to adapt quickly to constantly changing environment
Agile and Waterfall experience is preferred
Digital Media Management experience is preferred
Proficient with IT structured analysis methodologies, including process flow definition and data flow diagramming
Strong relationship management skills with direct team, partners, customers, and vendors
Strong written and verbal communication skills, including development of project documentation, presentation materials, and presenting to technical and non-technical audiences
Managing complex requirements from inception through delivery. Ability to tackle a challenging set of requirements to help navigate technical and non-technical teams to choosing the best solution(s)
Prioritizing tasks and managing expectations for short vs. long-term deliverables
At least 4 years of full-time business analysis, functional project management, or equivalent experience
Experience constructing / running SQL queries
Understanding of desktop support of Macs and PC's, including network shares, folder shares, and application troubleshooting
Understanding of Information Security best practices
Experience managing and following change control procedures
Prefer consulting experience with one of the Big 4 or an equivalent firm
Prefer Bachelors or Masters in Industrial Engineering/Operations Research/Engineering Management
At least 2 years of experience participating, managing, or developing in a software development environment
At least 2 years of experience defining complex user requirements
Experience with relevant business application software strongly preferred (e.g. Digital Asset Management)
Experience with project management software a plus

Senior IT Business Analyst Resume Examples & Samples

20%: Solution Assessment and Validation: Assessing proposed solutions to help the stakeholders select the solution which best fits their requirements including developing mechanisms to assess how well solution meet system requirements, evaluating alternate solutions, determining quality assurance mechanisms, crafting and assessing Requests for Proposal, supporting implementation through periodic check ins of requirements clarity and scope definition
Bachelor's degree in Computer Science or a related study is required
Experience in the Pharmaceutical industry is required. Experience within a R&D functional systems domain (i.e. Medical Affairs, Pharmacovigilence and Risk Mgmt) and general knowledge of IT Computer Systems Validation processes is required
Depending on the assignment, this role may be required to work independently, lead others in a team environment, or participate as a team member. The successful candidate must be able to work effectively in all three situations
Demonstrated skill in the areas of critical thinking and problem solving
Demonstrated knowledge of customer service fundamentals such as methods to solicit feedback, obtain requirements, weigh and prioritize their requirements, and differentiate between constituencies in a customer base

Senior IT Business Analyst Resume Examples & Samples

Direct experience (minimum of 3 years) in creating complex models using IBM Infosphere, Sreams, IBM SPSS Modeller
Strong Oracle database/analytics experience is a must
Must be a strong communicator and a business analysis experience is a major plus
Knowledge and experience in the Compliance/AML domain is a major plus
Experience with Predictive Analysis and G2 Sensemaking is a major plus
Experience with Hadoop and BigData is a plus
Strong analytical, organizational and problem solving skills
Must have the ability to work under pressure and manage tight deadlines or unexpected changes

Senior IT Business Analyst Resume Examples & Samples

Contribute to the fast growth of the IT Advisory practice in the commercial & public sector by delivering operational excellence and top performance
Deliver added value to the clients by providing knowledge, ideas and solutions for improving their business and streamline their processes
Act as Enterprise Architect and streamline impacts on IT systems from the business process requirements
Write RFPs on behalf of customer, help on vendor & solution selection
Assist on implementation
Identify and facilitate the change management at customer
Support Managers and Partners to seize new business opportunities and help to ensure EY is positioned to capitalize on opportunities by providing high quality services to its clients
Demonstrate professionalism and competence in all interactions with the client
Build strong internal relationships within EY Advisory Services and with other service lines across the organization to ensure efficient utilization of knowledge and resources to deliver services

Senior IT Business Analyst Resume Examples & Samples

Strong ability to research and prioritize user and functional requirements
Must have fundamental understanding of Mainframe and COBOL/CICS online and batch applications and application concepts
Experience using Blueprint, iRise, RP Pro, or similar rapid prototyping web UI tools
Experience working within a waterfall and/or agile SDLC methodologies a plus
Mortgage background experience

Senior IT Business Analyst Resume Examples & Samples

Consistently demonstrates positive energy and strong work ethic
Desire to make other people's jobs easier
Contributing to the visioning and impact assessment for new candidate projects and enhancements
Extending, enhancing and maintaining messaging APIs (external and internal message specification) and interfaces
Contribute to gap analysis and proposals to the standards committees
Creating data models and mapping data between internal and external systems
Contributing to the elicitation sessions, storyboarding, prototyping, and detailed analysis activities
Must have knowledge of common message/data formats (XML, JSON, CSV)
Preferred experience modeling data with SQL databases (Oracle, MySQL, etc). Basic SQL knowledge required
Familiarity with source code management systems (GIT preferred)
Prior experience in leading and implementing technology based projects
Ability to facilitate, negotiate and influence
B.A. or B.S. in business, computer science or a similar degree strongly preferred, but substantial relevant experience could substitute

Senior IT Business Analyst Resume Examples & Samples

Experience in Capital Market Risk Management
Experience with ETL tools and EDM systems such as Markit-Cadis, Asset Control, Golden Source, etc
In-depth knowledge of Market Data including sources and interfaces (Bloomberg Per Security/BackOffice/Terminal, Reuters RMDS/DSS/Datascope/Terminal, Source Systems, broker data, etc.) and cleansing issues
In-depth knowledge of Reference Data and Security Master data including asset classes, attributes, and sourcing/distribution techniques
Excellent communication, facilitation, and negotiation skills

Senior IT Business Analyst Resume Examples & Samples

Understanding of effective dated HR transactions and foundation data and ability to create reports
Experience documenting data integration and interface support models
Remedial SQL development skills helpful
Excellent team player with good organizational, communicational, analytical and logical skills
Ability to handle multiple tasks anad to work independently as well as in a team, experienced
Understanding and demonstrated application of Project Management principals

Senior IT Business Analyst Resume Examples & Samples

Work with the ADM technical leads to clarify functional requirements
Primary liaison to QA team, create test scenarios and perform UAT.,
Serve as a liaison to other teams in planning, coordination, development and deployment of multi-team enhancement or projects
Assist the users in developing their user or business procedures
BA/BS or equivalent experience required
5+ years experience
Must have supply chain experience, ideally FMCG
Strong experience gathering requirements for complex, multi-phased business application development efforts, enhancements or projects
This role requires a strong level of business process and data experience, along with knowledge of one or many Line of Business or Value Chain domains (i.e. Motion Pictures, Television, Home Entertainment, Digital & Corporate, as well as product development, sales/marketing, business affairs, operations, distribution & financial systems)

Senior IT Business Analyst Resume Examples & Samples

Work with business customers and developers located globally
Build business use cases and support developers in the transition to technical specifications
Work in a iterative development environment that requires fast turnaround and often daily reviews with the business
Assist in the creation of a Knowledge Repository to capture documentation in a method that can be easily consumed by junior resources to support transition of resources
Provide requirements to developers for the technical aspects of the application

Senior IT Business Analyst Resume Examples & Samples

Work with Engineering, Product Management and Operations to develop Cloud Operations strategy for next 2-5 years
Create presentation material to explain strategy and roadmap
Present strategy to senior management and technology and Business partners
Work with multiple disciplines to develop Cloud Operation Model
Gather and present operational metrics
Track Cloud Operations Goals against plans
Document policies for the use of hybrid cloud
Participate in discussions around Financials for Infrastructure
BBA or MBA degree with Operational Strategy focus or equivalent experience, revelant 5 – 8 years’ of experience
Superior skills in creating presentation material
Good Interpersonal skills - must have ability to work with people at all levels in technology and business
Self-starter who works with minimal supervision
Ability to work in a team of diverse skill sets and geographies
Marketing experience a plus

Senior IT Business Analyst Resume Examples & Samples

Business Case Development
Bachelor's Degree in Business Administration, Computer Science, Management Information Systems or a closely related field and/or equivalent IT experience
3+ years of experience in IT Business Analysis or similar role
Experience using Project Life Cycle methodologies, including Waterfall and Agile
Must understand testing methodologies such as unit testing and system testing and be able to review written plans for verification and validation of applications developed
Proficient in using standard desktop PC applications such as email, MS Office Suite
Ability to collect data, establish facts and draw valid conclusions working independently towards results
Strong Interpersonal and Communication Skills: Explain complex systems and technical topics to others
Must be self-directed, with the ability to work alone or in teams, with minimal oversight, driving positive results in difficult circumstances while maintaining attention to detail
Strong critical thinking, problem solving and reasoning ability
Experience with process analysis and redesign and the use of Visio or other process mapping tools
Proven track record of building collaborative relationships across functional areas

Senior IT Business Analyst Resume Examples & Samples

Experience with JD Edwards Distribution (Physical or Digital) required
Experience with writing SQL queries and using Excel
Experience with Data Analysis

Senior IT Business Analyst Resume Examples & Samples

Supply high quality, timely materials, including analysis of portfolio financials, quality and demand to meet planned and ad-hoc requirements of Group Technology, Business Divisions and Legal Entities Facilitation of discussions with the Account Managers to harmonize requests into a standard report
Facilitation of Business Reviews and partnering with AM/SPM community to develop action plans to optimize performance while minimizing costs
Assist with ad hoc reporting requirements for Legal Entity requests
LI-JH2

Senior IT Business Analyst Resume Examples & Samples

Liaise with front- and middle-office and operations personnel to gather business and regulatory requirements for enhancements and changes to OPICS suite of software applications for trade capture and processing, in support of Risk Treasury trading activities
Utilize knowledge of full OPICS infrastructure and database structure to analyze business requirements against technical limitations, conduct gap analysis and map requirements into functional and technical specifications
Provide business requirements for various Markets Treasury application components and change requests, including interfaces, data migration and business processes, to Operations, software development and quality management teams
Review software deliveries received from Intellect development team for Fixed Income, FX and Money Market modules; coordinate global testing, and schedule application roll-outs to ensure timely project completion
Utilize core product knowledge of treasury-traded products including loans, deposits, bonds, and call notices to address inquiries from business users
Requires a Bachelor’s degree or 10+ years OPICS experience
Business analysis for OPICS trade capture and processing systems
Gathering and analysis of business and regulatory requirements for treasury-traded products
Working knowledge and experience of general ledgers
Relational Databases and Strong SQL (Sybase or Oracle)
OPICS Trade Capture system
Experience with working in large teams
Excellent analytical and communication, interpersonal skills
Experience working with trading desk
Intellect trade capture experience is an asset

Senior IT Business Analyst Resume Examples & Samples

Develop impact analysis for Projects
Interface with Project leads and other Business and IT analysts to ensure accurate and
Timely delivery of projects within FMCC Enterprise Release Management schedules
Some COBOL/DB2 coding may be required
Ensure appropriate use of Ford IT processes, tools and methodologies

Senior IT Business Analyst Resume Examples & Samples

Gather and conduct analysis of the business requirements
Translate the business requirements into Business Requirement Document [BRD], Functional Requirement Document [FRD], Data mapping document, Process flow diagrams, Use case scenarios…etc
Conduct meetings with clients and key stakeholders to gather requirements, analyze, finalize and have formal sign-off’s from approvers
Facilitate meetings with the appropriate subject matter experts in both business and technology teams
Utilize standard processes, design and testing tools throughout project development life cycle
Work with the application development team to minimize post-production defects identifying defects as early as possible in the build & test stages of the release cycle
Around five to ten years of experience in the financial services industry
Technical business analysis experience (should have some technical background with core BA skills) from Investment Banking Back Office OPS-IT group
SQL knowledge to perform data analysis
Excellent communication skills (verbal and written) and negotiation skills
Exposure to basic application development techniques, environments, data feeds, XML messaging
Should possess ability to query the database using SQL and be able to comprehend SQL and/or Java code
Time management, prioritizing and multitasking skills
Ability to handle pressure and should be a quick learner
Analytical and detail-oriented - Strong organizational and project management and follow-up skills
Working knowledge of the Broadridge Platform ie BPS-A / Impact-A / GPS-A understanding at file/table and attribute level across Equities and Fixed Income, is a an asset
Exposure to best practices such as CMMI for gathering and documenting complete and detailed requirements

Senior IT Business Analyst Resume Examples & Samples

Adheres to all Citi standards, methods, processes and procedures, such as Global Operating Model (GOM) and Citi Information Technology Management Standards (CITMS). Leverage industry standard advanced techniques such as Use Cases, UI diagrams, and agile practices and tools to meet GOM and CITMS goals
Acts as the primary point of contact for internet requirements-related items, proactively communicates and collaborates with business representatives to analyze information needs and deliver the BR, FR, and/or user stories
Responsible for maintaining the backlog, program increment planning, release planning, vision, and roadmap
Facilitates/participates in requirements reviews (BR, FR, feature and user stories, FS) and obtains baseline approvals
Analyzes Project Change Requests (PCRs) for Internet impacts, and then updates BR, FR, user stories and FS documents and traceability as needed
Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Ensures traceability between the requirements and test scripts. Works with the Test team to insure all technical and functional requirements are thoroughly tested
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Maintains the FS library, conducts reviews or walkthroughs to ensure that the FS reflects the way the system functions accurately
Helps to resolve project issues standing in the way of progress and escalates as appropriate
Balances multiple demands and works both independently and as part of a team to develop solutions
Eight (8) plus years of experience in delivering requirements for complex internet applications. Experience with internet banking or credit cards online applications, financial system internet sites or mobile application development, and User Interface (UI) experience is considered a plus
BS in Computer Science, Business, Marketing, or Information Systems Management from an accredited university or college or equivalent work related experience. Solid understanding of defining and documenting requirements and business rules
Self-starter with investigative, collaborative and organizational skills
Excellent written and verbal communication skills. Must be able to effectively communicate with technical and non-technical people and present to management and employees across business units
Strong relationship management skills to build enduring and productive alliances across Citi and able to lead and work with teams across multiple locations and time zones
Aptitude to team and work independently with minimal direction in a fast-paced, rapidly changing environment
Proficient using collaboration tools and Microsoft Office products. Experience using a requirements management tool is a plus
Willingness to travel (approx. 25%)

Senior IT Business Analyst Resume Examples & Samples

Operates as the IT team subject matter expert for Rights and Windowing business processes
Functions as a point of contact for Rights and Windowing system inquiries and issues
Serves as the functional team lead for the Enterprise Rights and Windowing IT team overseeing business analysts and quality assurance resources
) Other Duties As Required
A minimum of 5 years Systems Development Life Cycle experience
A minimum of 1 year experience working with Agile methodologies
Extensive experience with Visio documenting process and data flow diagrams
A minimum of 1 year experience developing Oracle SQL queries for analysis
Film and TV Distribution Rights and Sales Windowing experience is preferred
Experience with UX design is a plus
Experience in QA testing is a plus
Strong knowledge in Oracle SQL Queries, Visio, MS Office and reporting concepts
Responds positively to change and ambiguity. Quickly grasps, interprets and effectively adjusts to new situations, methods and procedures
Establishes priorities and organizes work resources to complete objectives by established deadlines

Senior IT Business Analyst Resume Examples & Samples

Creates user stories for Agile development
Helps prepare and guides the design of UX wireframes
Leads the detailed design sessions with key stakeholders
Leads story telling sessions with the development team to determine level of effort
Owns the Testing process, including development of test plans, test cases and scenarios and documentation of results, or overseeing the completion of these documents
Works with off shore QA resources to facilitate the understanding and clarification of requirements and issues
Creates complex Oracle SQL queries for data analysis and test verification
Conducts system demonstrations, training classes, including train-the trainer, one-on-one or classroom style training
Helps track staff assignments and deliverables ensuring quality, accuracy and timeliness of deliverables
) Production Support
Performs the functional analysis for complex production support activities and advises in the analysis of less complex issues
) Administration
Helps plan and evaluate work of technical and other support staff
) Departmental Responsibilities

Senior IT Business Analyst Resume Examples & Samples

Facilitate development of business requirements with FMCC Business teams
Develop Project Plans and Coordinate testing with internal and external applications
COBOL/DB2 coding may be required

Senior IT Business Analyst Resume Examples & Samples

Ability to define and document business requirements/user stories
Incorporate and adhere to Agile development methodologies
Recent experience working in an Agile environment
Skilled with Rally, or other Agile tool
Prior experience in Front End Web application/customer facing website projects
Experience with Cognos and Informatica is a plus
Experience with automated regression testing is preferred
Three to five (3-5) years relative business analysis experience
Two to four (2-4) years of strong Agile /Scrum methodology experience preferred
Demonstrated ability to execute tactical delivery elements
Bachelor’s degree or comparable experience required

Senior IT Business Analyst Resume Examples & Samples

Analysis Planning, Monitoring, and Communication: Responsible for managing individual responsibilities within the analysis plan, approach, and requirements management. Contributes direct input into the approach and status. May have some oversight and supervision by a project lead or manager. Contributes to a primary system and adjacent systems, while staying informed on analysis work for other systems on the project
Elicitation: Often contributes in the elicitation sessions, storyboarding, prototyping, and analysis. Elicitation participation may be limited to their primary system and adjacent systems
Impact Analysis: Contributes to impact analysis on enhancements. Solicited for input on budget analysis or impact assessments for a primary system. May need to be able to determine if other projects impact our primary systems
Detailed Analysis: Responsible for performing detailed analysis activities such as detailed requirements, user stories, interface specs, UI specs, and report specs for a primary system. May have oversight and supervision by a project lead or manager
Knowledge Management: Contributes and manages the knowledge base for a domain, including both project artifacts and living artifacts

Senior IT Business Analyst Resume Examples & Samples

Desire to make other people’s jobs easier
Aligned with the Risk Management team’s funded project and enhancements
Leading elicitation sessions, storyboarding, prototyping, and business analysis activities
Perform project analysis activities such as detailed requirements, user stories, interface specs, UI specs, report specs
Creating data flows/mapping between systems
Must have 4-6 years of business systems analysis, architecture, or related area experience
Experience in Financial Markets (e.g. exchange-based, OTC, FCM, brokerage house)
Knowledge/Experience of derivatives, trade lifecycle, clearing, and post-trade processing
Knowledge/Experience in margin calculations, risk calculations, margin models
Experience in SDLC, Agile methods and practices,
Excellent written and verbal communication skills,

Senior IT Business Analyst Resume Examples & Samples

7+ years of experience in a Business Analytics role, including process definition, management and monitoring
Bachelor's Degree in Computer Science, MIS or a related discipline
Solid analytical / technical aptitude
Background in HR Systems or Functional expertise

Senior IT Business Analyst Resume Examples & Samples

Aligned with the Pricing and Settlements team’s funded project and enhancements
Knowledge/Experience in options markets and options products
Experience in Agile and Iterative SDLC methods and practices
Experience in visual modeling, process modeling, and/or data modeling tools
Knowledge of SQL databases (Oracle, MySQL, etc) and basic SQL
Knowledge of common message/data formats (XML, JSON, CSV)
Knowledge of web services and messaging technologies (MQ, JMS, etc.)

Senior IT Business Analyst Resume Examples & Samples

Develops understanding of business needs and applies it in researching potential solutions
Work with product owners and stakeholders to draft and refine vision, goals and metrics, product road map, release plans and backlogs
Collaborate with cross-functional teams comprised of product management, UI/UX, technology, support, testing and other subject matter experts to gather and analyze functional needs and user story requirements, dependencies and impacts, business and technical approach options, and to facilitate user story development with external system integrations
Groom user stories through business interviews, workshops, and/or existing systems documentation or procedures
Strong analytical ability to think outside-of-the-box for developing user stories and defining contents of a story
Heavy emphasis on ability to communicate with business owners and cross functional teams and prepare fully groomed stories that can be executed by the development team
Responsible for identifying, managing and grooming requirements using product backlogs, and ensuring requirements traceability to the business vision
Ability to effectively present and explain the business analysis findings to the client and the technical teams
Analyze data sets from various data- sources; understand data relationships, business rules, data characteristics and business process gaps
Demonstrate technical ability to understand how various data-sources and systems work together and willingness to dive in into the details
Demonstrated understanding of Agile methodology and scrum ceremonies with experience in agile development practices
Identify acceptance criteria, manage issue tickets in Jira, understand and validate data, identify test scenarios and participate in testing
Work closely with the development team and spearhead the QA efforts to ensure the desired system functionalities are built as per the project needs
Performs the functional analysis for complex production support activities

Senior IT Business Analyst Resume Examples & Samples

A minimum of 5 years of experience in user-facing software design, applications development analysis and implementation support
Must have a minimum of 1-2 years of experience working on projects using Agile methodology
Experience in Oracle CRM or other CRM solutions preferred
Experience in at least one of the industry leading Agile project management tools - JIRA / TFS / Rally / VersionOne
Thorough understanding of Agile principles and the Scrum framework
Strong planning, and organization skills

Senior IT Business Analyst Resume Examples & Samples

OTC derivatives and product knowledge, including market microstructure
Credit Derivatives / Fixed Income / Trade process and technology / Clearing knowledge
Requirements gathering, analysis and management gained in a complex software environment
Ability to create and capture user interface wireframes
Understanding of analysis and design using industry standard methodologies (e.g. UML/Stories)
CDS, Cash Bonds, FX, Equity Derivatives, Interest Rate Swaps, Swaptions, Energy ,Commodities product and trading knowledge
Familiarity with requirements management tools
Inter-Dealer (D2D) market experience

Senior IT Business Analyst Resume Examples & Samples

Ability to be flexible and to prioritize
A minimum of 4 years experience in applications development analysis and implementation support
Experience with UI / UX design process is a plus

Senior IT Business Analyst Resume Examples & Samples

Analysis Planning, Monitoring, and Communication: Responsible for managing individual responsibilities within the analysis plan, approach, and requirements management
Contributes direct input into the approach and status
May have some oversight and supervision by a project lead or manager
Contributes to a primary system and adjacent systems, while staying informed on analysis work for other systems on the project
Elicitation: Often contributes in the elicitation sessions, storyboarding, prototyping, and analysis
Elicitation participation may be limited to their primary system and adjacent systems
Impact Analysis: Contributes to impact analysis on enhancements
Solicited for input on budget analysis or impact assessments for a primary system
Detailed Analysis: Responsible for performing detailed analysis activities such as detailed requirements, user stories, interface specs, UI specs, and report specs for a primary system
May have oversight and supervision by a project lead or manager
Typically 6+ years of work experience in systems analysis or related work experience
Competent in Requirements Management Tools, Knowledge Management Tools, and Collaboration Tools
Advanced beginner in Visual Modeling Tools, Data Modeling Tools, and Automation Tools
10+ Years Relevant Experience is Typical

x Senior IT Business Analyst Resume Examples & Samples

Liaise with cross-functional teams throughout the business and technology to develop business cases that demonstrate the purpose and value of technology projects
Coordinate the planning and monitoring of project requirements and managing scope with the project manager to ensure success project delivery
Work with the product owners to groom and define User Stories, Acceptance Criteria and BDD/What-If Scenarios
Work as part of the Agile Scrum team to deliver comprehensive changes to our internal/external business
Build strong relationship/rapport with cross-functional business teams
Analyze the changes in the user stories to support the development process and communicate changes in established expectations to the project manager and stakeholders
Ability to communicate complex technology concepts to a non-technology audience
Analyzing requirements gathered and determining gaps in technology, business processes, constructing workflow charts and diagrams; studying system capabilities and writing specifications
Monitors project progress by tracking progress against defined requirements, resolving conflicts with requirements and recommending actions
Provides references for users by writing and maintaining user documentations; providing help desk and end user training
Coaches other Business Analysts in best practices
Provides recommendations for process changes in the maturity of the Enterprise PMO
Coaches Product Owners within the business to understand responsibilities and duties within a project
Bachelor’s degree in a technical or financial discipline required
8+ years business analyst experience
Financial Services Industry experience highly preferred
IT industry experience highly preferred
Six Sigma Greenbelt a plus
CBAP/PSM/PSPO certifications preferred or willing to obtain with set timeframe
Must have the ability to communicate and overcome all communication barriers
Must have exceptional organizational skills
Must have strong attention to details, ability to multi-task and prioritize tasks independently
Must have the ability to work effectively independently, as well as in a team environment
Must have strong computer skills, including expert proficiency in Excel, Project Office, SharePoint and other MS Office applications
Must be able to produce quality work under tight deadlines

Senior IT Business Analyst Resume Examples & Samples

A Bachelor’s degree and a minimum of 3 years of IT experience is required
In-depth knowledge and experience delivering solutions to support business unit and brand/franchise objectives is required
A broad and in-depth knowledge of field sales processes, ranging from field deployments, sales hierarchies, sales reporting and compensation is preferred
An in-depth knowledge of CRM processes and best-practices, including call recording, territory time management, business planning and call planning is preferred
Project Management experience delivering medium to large scale projects from concept through delivery and operations is required
Ability to manage multiple priorities, maintain confidentiality and operate with poise and professionalism in a complex, high-profile and rapidly changing environment is required
Experience with at least one of the following: Web site marketing, digital media advertising, search engine optimization practices, social media and/or customer relationship marketing for all mobility solutions is preferred
Up to 15% domestic travel is required.Info Technology

Senior IT Business Analyst Resume Examples & Samples

Leading all Kellogg’s Sales Planning programs globally working closely with business and IT Organization to translate the business needs into IT requirements
Leading a project team in the successful delivery of TPM/TPO (Trade Promotion Management / Optimization) programs. Leading the design, development and test of TPM/TPO solutions to meet business requirements and functional specifications
Ensuring the integration of business requirements into the system’s development process as well as its alignment to the business strategy and direction
Owning relationships with stakeholders across all Kellogg regions and driving project delivery through internal Kellogg resources and vendor resources
Developing self with a broad knowledge of the application capabilities while also developing multiple areas of expertise
Provide consulting to our design tower in development of global retail pipeline
Work with the Global Business Services support organization to in transitioning products/services, defining SLAs, and in developing continuous improvement plans
Providing input in developing product/service roadmaps influenced by user insights, vendor roadmaps and external trends
Proven experience in leading projects
Demonstrated analytical thinking with great communication skills and outstanding drive for results
Demonstrated ability to analyze and interpret very-complex problems or processes that span multiple business areas, identify and understand requirements and develop alternate solutions
Deep knowledge of Trade Promotion / Claim & Funds Management, Category Management business processes
Deep working knowledge of SAP modules, Planning Tools and Category Management Tools
Ability to estimate work effort with a high degree of accuracy
Ability to identify and effectively resolve issues
Ability to keep External Focus (Curious to know what happens in the industry)

Senior IT Business Analyst Resume Examples & Samples

Experience in the configuration of SAP MM module, especially where integrating with SD
Experience in the use of IDocs technology and general integration of SAP with other systems
Query, reconcile and analyze larger volumes of data, LSMW loading, understanding basic ABAP debugging
Previous experience in business process re-engineering or process improvement
MBA or equivalent
Strong teamwork and interpersonal skills and ability to communicate with all management levels
Willingness to engage users in their day to day activity, help them be more effective, solicit feedback and drive overall efficiency
Solid technical knowledge in SAP SD module and ability to express complex technical concepts in terms that are understandable to the business
Ability to analyze problems spanning multiple organizations – for instance sales, supply chain, customer service, finance and manufacturing
Ability to effectively work with shared resource functions and/or third party vendors/consultants
Demonstrated competency in managing new small enhancement projects

Trackwise Senior IT Business Analyst Resume Examples & Samples

Conduct and/or participate in requirements gathering and design workshops
Develop high level design and coordinate with team members to implement solutions
Create and execute test scripts, capture defects, verify fixes and report updates
Coordinate and perform functional, end-to-end, regression, validation, and smoke testing
Troubleshoot issues, identify problems and develop practical solutions
Develop change and release documentation and assist business with training material development
Support change management processes
Contribute to knowledge repository

Senior IT Business Analyst Resume Examples & Samples

Manage aspects of development, testing, enhancement, rollout, documentation, support, and training for Service Management applications. This includes assisting and guiding the business requirements as well as working with other IT team members to manage project plans to ensure timely delivery, adherence to budgets and goal achievement
Participate in application implementations and expansions where required. Ensure local deviations are not incorporated or are at lease minimized to protect consistency of application and process
Assist the business in the creation of metrics to measure tool utilization and system performance on an ongoing basis
Support the training and development of super-users in key functional area to ensure maximum optimization and efficiency of tools and processes
Participate in business process improvement projects (PPI) that concern company-wide commercial operations; provide input and assist in the execution of process improvement ideas
Monitor and manage Service Desk queues and trouble tickets
Utilize HP PPM tool to manage all projects
Undergraduate degree preferred or equivalent experience
A minimum of 5 years of direct SAP experience
A minimum of 5 years experience working in a Services organization
Experience leading projects, application development and implementations
Strong knowledge of business processes and best practices
Must possess solid judgment and able to work autonomously from established goals and strategic direction – must be able to cope with ambiguity
Possesses strategic thinking and can look ahead and respond proactively
Solid presentation, communications and influencing skills – demonstrated through both written and spoken communication & can work with colleagues from other countries and cultures
Ability to work in a complex matrix environment to create buy-in and influence process changes
Strong problem solving skills and the desire to learn and use PPI to improve process
Solid statistical skill and the ability to develop and measure metrics

Senior IT Business Analyst Resume Examples & Samples

Communicate and collaborate with stakeholders to elicit, gather and analyze high-level business requirements, and create/utilize high-level scope definitions that include estimates for costs, work efforts, staffing profiles, and timelines
Elicit detailed business requirements using a variety of techniques to include interviews, document analysis, requirements workshops, business process workflows, value stream mapping, prototypes, storyboards, use case scenarios, and ITIL Service Design
Serves as the conduit between customers and the software developers, collaborates with customers and software developers to define a to-be process that is usable, well architected, and fit for purpose. Documents the agreed-upon to-be process in a formal Functional Design Specification
Creates system test scripts and conducts preliminary testing of new/modified system components. Also, shepherds the change through full testing life cycle including SIT/UAT and into production
Act as an Oracle Functional analyst to perform implementations, upgrades, conversions, and configurations as well as ongoing support for existing work related to Oracle CRM Service modules including Service Contracts, Field Service, Install Base, CRM Foundation, Tele Service, i-Support, Spares, Depot Repair, and Mobile Field Service. Exposure to additional Oracle Modules including Inventory, Account Receivables and Order Management would be helpful
Bachelor’s degree in Computer Science, Management Information Systems or a related study and 6+ years of applicable work experience, or 8+ years of applicable work experience
Certification in Oracle CRM modules is an added advantage
Thorough knowledge of Oracle AIM and exposure to Oracle OUM as project methodologies
Experience with Oracle application versions 11i and R12 for relevant CRM Service modules
Sound technical exposure in understanding table structures, forms personalization techniques, usage of SQL Developer, etc
Experience with middleware concepts such as Oracle SOA for integrations
Effective interpersonal skills and proficient verbal and written communication skills. Ability to interact professionally with a diverse group to include executives, managers, and subject matter experts
Willingness to intermittently travel, both domestic and international

Senior IT Business Analyst Resume Examples & Samples

Good written and oral communication
Problem-solving, critical thinking and decision-making skills
Documentation and specifications: ability to create clear and concise documentation
Facilitation and Elicitation skills
Experience with Business Analysis tools and visual modeling
Ability to mentor junior BA
Industry / product expertise
Bachelor’s Degree or Equivalent Experience Required
Experience with Agile methodology is a plus

Senior IT Business Analyst Resume Examples & Samples

Extensive years of Technical BA experience
Banking Knowledge (primarily Corporate and Retail banking knowledge is a must)
Experience and knowledge of Anti-Money Laundering
Mantas knowledge is Plus. Preferred knowledge of ITIL
Excellent communication skills (as this person would be working with Business User’s and Compliance user’s directly)
Possess technical skills such as Database knowledge and able to write simple/complex queries (using Oracle)
Support users and technical team during SIT and UAT
Support on Project administrative tasks (as needed)
Have excellent Analytical skills

Senior IT Business Analyst Resume Examples & Samples

Outstanding teamwork and collaboration skills
Understanding of software development lifecycle and methodologies
Ability to troubleshoot, research, and work through complex problems
Able to work independently or as a member of a team
5+ years of IT Business Analyst experience
Must have some Project Management experience
Experience working on Application Development projects
Ability to lead and facilitate team collaboration
Knowledge of testing and testing methodologies

Senior IT Business Analyst Resume Examples & Samples

8+ years of IT experience with Associate’s Degree
4+ years of IT experience with a Bachelor’s Degree
2+ years of IT experience with a Master’s Degree
Experience as a Business Analyst
.Net Framework v2.0 and above, MS Visual Studio IDE, Windows Servier tehcnologies
Experience with MS Office products such as Word, Excel, PowerPoint, Visio, Project and Outlook
Experience with technical writing and presentations Java EE technologies, WebSphere Application Server a plus
Ability to understand end-audience needs and requirements
Experience in a Manufacturing/Supply Chain environment
Knowledge and experience related to Enterprise Resource Planning (ERP) and Manufacturing Execution System (MES)
Advanced skills and experience in test case/script development and test execution
Competent to work on fairly complex systems analysis and programming assignments with minimal supervision
While performing the duties of this job, the employee is regularly required to be independently mobile
The employee is also required to interact with a computer, and communicate with peers and co-workers

Senior IT Business Analyst Resume Examples & Samples

Works with stakeholders to elicit, analyze, and document complex business requirements
Works independently and may plan, supervise, or lead the work of others on large projects and work efforts
Creates business & functional requirements documentation using internally developed templates
Uses strong analytical reasoning to understand end user’s requirements and transforming them into operational application
Assists with writing text and graphical use cases detailing business and system process flows / data flows
Performs meeting management best practices (agendas, meeting minutes, parking lots, etc.)
Collaborates with the testing team on test results, root cause analysis and identify requirement gaps and resolutions

Senior IT Business Analyst Resume Examples & Samples

Must have a Bachelor’s degree or an equivalent combination of education, training, and experience
Must possess a minimum of 3 years of directly related experience in a Business Analyst or Systems Analyst role
Typically possesses experience with Kuali
Typically possesses experience with Workday Financials
Typically has experience in an accounting role
Demonstrated knowledge of requirements gathering and documentation procedures
Demonstrated knowledge of project management methodologies
Must possess strong written and verbal communication skills
Ability to coordinate multiple projects and adjust to changing priorities in a fast paced environment
Analyzes and critically evaluates information gathered from multiple sources, reconciles conflicts and decomposes high-level information into details. Abstracts up from low-level information to a general understanding. Distinguishes user requests from the underlying true needs
Participates in testing developed software or new process flow
Provides guidance to other members of the development/analysis team, as required
Stays informed of new developments and technologies

Senior IT Business Analyst Resume Examples & Samples

Lead large Treasury related projects
Manage BAs and Development personnel
Facilitate development of business requirements with Ford Motor Company Credit (FMCC) Business teams
Develop & manage Project Plans
Coordinate testing with internal and external applications

Senior IT Business Analyst Resume Examples & Samples

Bridge the gap between business users / analyst, solution architects, and IT Solution Delivery team by conducting business / research analysis
Facilitate business users / analyst & IT to come out a best solution
Shape IT requirements gathering, especially non-functional requirements from system implementation perspective
Engage business users, business analyst, solution architect, and delivery team to ensure business requirements (i.e. BRS) are robust with consideration of system constraints and future IT support
Facilitate IT to have a clear and complete understanding of the BRS
Facilitate business users / business analyst to have a clear and complete understanding of the solution proposed and documented in the TOR / PD
Set up / maintain the IT Requirements Traceability Matrix for complex projects
Liaise with relevant business users / business analyst on SIT, Performance, and Regression Test planning to align with the UAT planning performed by business user and business analyst
Conduct SIT test results verification prior to releasing system for UAT and production
Lead business users / business analyst to define IT deployment / implementation activities
Support the rationalization and synergy of IT requirements across projects
University graduate preferably in Finance, IT or other related disciplines
5+ years proven experience in gathering and shaping business requirement for IT application functional design
More than 2 years experience in Insurance Industry
Familiar with insurance products, operation process, and related application systems
Previous project management experience and testing experience is preferable
Strong analytical and problem solving skills along with being organized, structured, assertive are required
Fluent Cantonese and English speaking skill is a must
Excellent written and verbal communication skills, strong report writing ability
Strong interpersonal skills and proven organisational negotiation and influencing skills. Fluency in English speaking and writing is essential
Quick thinking ability and an inquiring mind

Senior IT Business Analyst Resume Examples & Samples

Leads interviews with business users to gather requirements
Participates during detailed design and/or configuration
Develops and applies data modeling and data governance policies
Conducts gap and data analysis
Assists in the development of metadata repository and metadata file generation for customers
Owns the testing process, including development of test plans, test cases and scenarios and documentation of results
Provides post implementation support to users regarding functional issues
Experience with and working knowledge of Master Data Management Solutions
Integration, functional and backend testing experience
Ability to communicate with clients at all levels of the organization
Able to handle diverse situations
Ability to create functional requirements
Working knowledge of SQL and Oracle 11
Familiarity with IT structured analysis methodologies, including process flow definition and data flow diagramming
Good written and verbal communication skills, including development of project documentation and
Presentation materials
A minimum of 5 years in applications development and/or 5 years of direct business experience
Experience in defining user requirements
Experience with relevant business application software strongly preferred

Ubc-senior IT Business Analyst Resume Examples & Samples

Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs are being met
Complete documentation for business requirements which guide application development efforts, working closely with the Development team and Business teams to ensure successful implementation of business requirements
Work with IT and Business partners to build support processes and procedures, provide ongoing support to manage application SLA’s, resolve a majority of the problems and fulfill service requests that do not require application development
Assist with the development and maintenance of the business requirements process used to define requirements for systems projects, assist with the definition of project scope and create appropriate scope documentation
Communicates project status and escalates issues as needed
Proven organizational skills with the ability to develop a detailed work plan to ensure project success. Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues. Possess excellent written and verbal communication skills. Strong requirements elicitation and conflict resolution skills. Ability to work in a fast-paced environment, handling multiple priorities

Senior IT Business Analyst Resume Examples & Samples

Assist Finance IT War Room leader in implementing best practices and ensuring timely issue resolution during the month end close
Provide support for CBS Global Finance applications
Apply knowledge of Oracle Relational Databases, support of 3rd party and in house developed database systems
Accountable for Global issue resolution and ensuring stakeholders are kept informed of progress through demonstrating strong communication skills
Lead the PFR and Service Management replacement projects
3 - 7 years experience in Oracle technologies (RDBMS, EBS) and Business Analysis desired

Senior IT Business Analyst Resume Examples & Samples

10 or more years IT Business Analyst experience
5 or more years institutional retirement experience
Hands on experience with RTC
15 or more years IT Business Analyst experience

Senior IT Business Analyst Resume Examples & Samples

Lead the configuration/setup, testing, training, implementation and support of Oracle application modules
Support the Oracle financial applications for multiple US locations: GL, AR, AP, FA, Projects, iExpense, eBusiness Tax, intercompany transactions
Lead the analysis of business and user needs, documentation of requirements and translation into system and process requirement specifications
Collaborate with functional areas of the business and IT to identify, evaluate and implement new applications, business processes and technologies to drive business performance improvements
Participate in project meetings, design reviews, training, exercises, and other events as required in support of projects throughout the entire project management lifecycle
Provide hands on technical and functional end user support
Manage and drive project activities and serve as lead for simple to complex project tasks and/or work threads
Oracle Financial Accounting Hub implementation and configuration experience
Oracle Planning Budgeting and Reporting Cloud Service experience
Big Four accounting or ERP implementation experience
Accounting background

Senior IT Business Analyst Resume Examples & Samples

Documentation of business case, requirements, solution and functional design
Facilitation of internal interviews, requirements workshops, surveys, site visits, business process reviews, use cases and scenarios
Facilitation of daily stand-ups, weekly sprints and working groups with key delivery stakeholders
Proactively review current delivery process against Industry trends and drive recommendations on process improvement opportunities across the Delivery team
Gain a deep understanding of the Premium Funding / Insurance Industry including both Technology and Product Roadmaps in order to actively contribute to and drive the right strategic delivery decisions
Business or IT related Degree
7-10+ years IT Business Analyst experience
Experience across the Banking / Finance Industry
Strong analytical skills with a high attention to detail
Ability to deliver commercially viable solutions
Experience across both Waterfall and Agile delivery methodologies
Experience running multiple small to medium complexity streams

Senior IT Business Analyst Resume Examples & Samples

Serve as a liaison between business and technical teams
Coordinate with business stakeholders to gather requirements, determine needs and project scope
Prepare test plans and test cases for data projects that can be tracked within Team Foundation Server (TFS)
Perform system and user acceptance testing tasks as required
Prepare data warehouse (DW) runs
Prioritize and delegate incoming data requests
Support the creation of level of development effort estimates
Facilitate meetings and document meeting agendas, meeting minutes and action items
Provide weekly status of projects to key project stakeholders
Assist Project Manager with planning and scheduling project timelines
Work effectively with remote staff who reside in different offices
Lead requirements walk-through sessions to gain consensus resulting in sing off in order to initiate development technology for related projects
Document gathered business requirements to support new project development and operational process improvements
Create and document business process flowcharts
Create use cases both current and future state
Perform basic SQL data validation for projects as required

Senior IT Business Analyst Resume Examples & Samples

Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Defining project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
Monitoring project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Maintaining system protocols by writing and updating procedures
Providing references for users by writing and maintaining user documentation; providing help desk support; training users
Preparing technical reports by collecting, analyzing, and summarizing information and trends
Leads others through delegation of leadership tasks while also completing tasks to meet deadlines
Provides leadership to business analysts on multiple complex projects
Executes a positive attitude on change, promotes corporate culture, and motivates others to accept change while executing process changes
Manages development plans, talent, performance and career growth
Receives feedback and adjusts work priority as necessary
Ensures quality and timeliness standards are met across the team
Participates in the hiring process of new business analysts
Responsible for generating reports, estimation, resource forecasting for Sr. Leadership reporting
Attention to quality and an eye for detail
Driven by a desire for continuous improvement
Must be enthusiastic, communicative and eager to learn
Undergraduate degree or 8 years or more equivalent work experience
10+ year of experience in Business analysis
Ability to effectively communicate analysis including trends and opportunities to clients and the business in writing and verbally
Ability to think outside the box & come up with creative ideas / solutions
2 years or more VB and SQL experience
4+ years of experience with business process workflows
Advanced proficiency level with MS Office Applications
Ability to travel for business up to 25 percent of the time
Proven success and experience with supervising a team of at least 2 or more direct reports
Must be able to work in the Eden Prairie, MN office location
Experience with forecasting and estimating metrics, resource time
Experience managing direct reports or leading a team on a large complex program or initiative
Knowledge of Business Process Management methodology, scaled Agile and / or Scrum
Ability to meet objectives with minimal supervision
Excellent communication, time / project management, problem solving, organizational, and analytical skills

NAD Senior IT Business Analyst Resume Examples & Samples

Intermediate level of relevant work experience required. 3-5 years of experience
This position will be based in Indianapolis, Indiana as of January 2017
Lead and conduct requirements management activities associated with OneBMS
Perform solution assessment and validation for OneBMS that support functional and technical specifications
Maintain/acquire broad Distribution business knowledge
Maintain/acquire broad knowledge of the BMS solution across multiple functional tracks
Expert in 1 or more functional and business tracks

Senior IT Business Analyst Resume Examples & Samples

Determine and analyse business requirements and define solutions to address business, process and system problems, improvements or changes in complex and multiple business domains
Develop and maintain functional design, operational and training documentation
Adhere to Change & Release, GSIP and other internal processes
Adhere to defined GSOA Business Analyst standards
Relevant Degree with industry specific certification i.e. BABok
At least 12 years’ work experience, with 4 years in Project management and at least 7 years in business analysis
Proactive approach and a high level of motivation
Good planning and organisational skills
Proactive, flexible attitude to work with a willingness to constantly review and improve skills
Experience in Managed Services operations
Operational experience following ITIL processes
Good client engagement skills

Senior IT Business Analyst Resume Examples & Samples

Work closely with both internal and external customers, vendors and other areas in the company in the development of Requirements. Interpret high-level business, compliance and financial needs/requests for complex projects, with little or no background information or foundation
A self starter that has the ability to lead requirements gathering sessions
Be the "go to" person for knowledge of the department's applications and data. Work closely with the Development and Testing Teams on complex system changes
Experience in development of Requirements for Web based, Mobile Applications, Web Services based functionality and as well as File Interfaces. Identify opportunities to improve or gain efficiencies within our system applications. Resolve complex, non-routine problems and issues where no precedent has been established or exists. Identify trends/patterns; facilitate and/or conduct root cause analysis; recommend solution alternatives
Ability to identify priority issues and determine which issues can be handled within the authority of an Analyst and being able to discern those issues requiring direction from a higher authority
Analyze complex processes, interfaces and sub-system problems for modification. Participate in new process def¬inition efforts, as requested. Document existing and new business processes and workflows with a high level of complexity. Data Mapping of complex tables, files and records resulting from the corporate initiatives that involve system integrations, business acquisitions, and assumptions
Write business requirements for complex projects, including the definition, scope, objectives, and defining the approach. Ensure IT understanding of requested modifications of complex projects, and the accuracy of their technical specification documents. Define and document detailed, functional business requirements, including system scope and objectives for complex projects
Work closely with the Testing team to determine testing requirements for complex projects involving cross-functional areas and sub-systems. Assist as needed in Designing and drafting test plans as well participate in testing for complex, large-scale projects
Demonstrate detailed knowledge of project management principles and methodologies established and approved by our Company. Handle multiple projects, concurrently
Create atmosphere conducive to success
5 years of progressive experience gathering and writing Business Requirement Documents in an Information Technology environment
3 years of experience working with Process flows (Visio) and solution diagrams
3 years previous supply chain experience highly desired
Bachelor's Degree in Business Administration or related field Other requirements
Previous Insurance and Wireless (Cell Phone Industry), OEMs, experience highly desired
Experience with major ERP systems (Oracle ERP, SAP, etc.) desired but not required
Hands on knowledge of SQL Query and/or Reporting tools
Knowledge of a variety of applications including Microsoft Word, Excel, Project and Visio
Excellent oral and written communication skills to effectively meet and drive the requirements gathering with our customers as well as perform analytical
Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions
Ability to prioritize and work independently or as part of a project team to complete multiple tasks, concurrently
Ability to manage multiple projects and tasks concurrently
5-10% Travel

Senior IT Business Analyst SAP Release Resume Examples & Samples

12+ years of IT experience with a GED/High School Graduate
8+ years of IT experience with Associate Degree
4+ years of IT experience with a Bachelors
2+ years of IT experience with a Masters

Senior IT Business Analyst Resume Examples & Samples

Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science, or Engineering or 4 years of IT technical experience
Minimum 8 years of IT professional experience
Minimum 5 years of professional experience in Software Development Project Management including project and financial management leading cross functional initiatives and/or large global projects
Ability and willingness to travel, as required
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
At least 5 years of experience with major ERP projects (SAP or Oracle)
Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management and communication
Strong analytical & project management skills, including experience managing project plans using MS Project or Primavera
Experienced in data conversion tools and processes in SAP
Experience in DSP / Backoffice data conversion tools
Demonstrated capability & influence in project management, business analysis & CAP (Change Acceleration Process)
Ability to use Six Sigma tools, Lean & CAP techniques to drive change
Ability to analyze & document complex business processes
Ability to make effective decisions under pressure, think analytically & be an excellent problem solver with strong facilitation skills
Flexible work schedule - able to adjust availability to work effectively with international teams
Self-starter - requires minimal direction to accomplish goals
Proactive, responsible, able to work independently and drive personal goals and action plans
Ability to influence and build consensus with other IT and functional teams and leadership
Excellent verbal & written communication skills (English)
Ability to interact professionally with a diverse global group, executives, managers, & subject matter experts
Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization
Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
Experience working with others on a global basis
Well versed in MS Word, MS Excel, Visio, MS PowerPoint, MS Project, MS SharePoint
PMI’s Project Management Professional (PMP)® designation or Certified Associate in Project Management (CAPM)® certification
Must be willing to work out of an office located in Atlanta

Senior IT Business Analyst Resume Examples & Samples

Participate in business process design and requirements gathering as needed for new technology
Analyze business partner operations to understand and determine opportunities to automate processes and functions
Develop internal and external meeting objectives and agendas
Document and analyze information and data related to projects
Prepare requirements, specifications, business processes
Define, develop, and implement test conditions and plans
Translate high-level business requirements into functional specifications supporting both new technology adoption and enhancements to existing technologies
Monitor and participate in ensuring project deadlines and schedules are met
Identify and document system deficiencies; recommend solutions
Interface effectively with business stakeholders, managing engagement
Effectively manage and deliver small system enhancement projects
Drive business change from technology including training for new technology and technology enhancement rollouts
Award-winning education and training across multiple career paths to help you reach your potential

Senior IT Business Analyst Resume Examples & Samples

70%
Works with stakeholders to understand, assign business value to, prioritize, and document functional and non-functional requirements
Works with developers to understand the technical implications of the requirements
Reconciles all perspectives into a cohesive, prioritized, and detailed plan, including UI wireframes and user experience flows
Gathers and writes business and functional requirements and design specifications
Defines user experience for Acurian web applications
Defines interaction of data with other systems/databases
Creates lean, actionable documentation for all products and features
Creates and analyzes other documentation including but not limited to user stories, projected release schedules, requirements tractability matrices, release notes, training scenarios, test cases
Acts as chief functionality expert for applications
Advocates for customer-requested fixes and features
10%
Assists in development of supporting business processes, release notes, training scenarios, etc
Provides occasional assistance to QA to test application changes and features
Tracks development progress and drive projects through to completion
Bachelor’s Degree or commensurate experience
8+ years working as a Business Analyst
Prior work experience serving as chief functionality expert for a software or web product and assuming responsibility for the success of product enhancements
Equal parts ‘doer’ and ‘thinker&#8217
Excellent ability to specify requirements in clear and concise manner
Skillful ability to evaluate and objectively prioritize business value
Ability to evaluate ideas against total product portfolio and strategy
Ability to perform product and service assessments/evaluations for any products or services to meet Acurian’s needs
Works well under pressure and has a natural ability to find paths to get prioritized enhancements to customers quickly through design creativity, iterative release planning and problem-solving
Achieves results in a collaborative atmosphere, providing organization, vision and drive but also recognizing value and intelligence in the contributions of others
Brings a high level of energy and a positive attitude to work every single day

Senior IT Business Analyst Resume Examples & Samples

Partnering with GIT leadership team to ensure GIT strategy for our imperatives and managing the incoming work through the governance cycle
Manage multiple, simultaneous projects or programs or events of varying scope and complexity
Partner with peers and leadership team to define and refine business processes
Continuously drive improvements that lead to the best possible customer support experience
Coordinate key meeting facilitation driving initiatives, project reviews and implementation of critical applications and services
Act as the gateway to the GIT executive leadership team on service improvement activities
Actively supports the resolution of ambiguous, complex problems that cross organizational boundaries
Strategically develops a range of options/paths to achieve business objectives within a changing environment
Champions strategic initiatives in ways that generate organization-wide understanding and support
Aligns strategic priorities of own area with the direction and priorities of the broader organization
10 + years of progressive business experience
8+ years of successful project management or consulting experience; PMI - PMP or equivalent; Experience working on Information Technology projects
Management technical experience in design, delivery and support roles is an advantage
Demonstrated experience applying IT technology in an innovative manner to solve business problems
Proven ability to collaborate at multiple levels, across divisions, functions and cultures; comfortable working with executive level management
Able to work well in a staff environment that requires flexibility in long range, short range and very short turnaround assignments
Experience with best practice benchmarking processes and practices
Superior communication skills (interpersonal, verbal, presentation written, email)
Comfortable with communication and interfacing at all levels of the organization with excellent communication, negotiating, and listening skills
Strong listening and negotiation skills
Demonstrated conflict management skills
Working knowledge of IT infrastructure

Senior IT Business Analyst, CoE Practice Lead Resume Examples & Samples

Typically a Bachelor’s Degree in Business, Computer Science or equivalent work experience in related discipline
5-7 years of experience in Business Analysis, Consulting, and Requirements Management
Demonstrated ability to work effectively as a leader and team member in a team environment
Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation
Highly motivated and have passion to drive for improvement and success
IIBA certification preferred
Strong Knowledge of all aspects of business analysis and business process re-engineering principles and processes. Lean experience would be an advantage

Senior IT Business Analyst Resume Examples & Samples

Typically a Bachelor’s Degree in Business, Computer Science, Engineering Management or equivalent work experience in related discipline
Strong verbal and written communications skills. Demonstrated formal presentation skills
Ability to work effectively in a fast moving IT team environment
Preferred 6+ years’ experience supporting business applications, documenting business processes and requirements, designing applications and providing solutions that allow clients to meet their business goals
PGE is a regional provider of electric power. Business Analysts may be required to travel within the PGE service area and to its generation facilities. Occasional overnight stays may be required. Expected travel would be no more the 10% of work time
Valid Driver’s License is required

Senior IT Business Analyst Resume Examples & Samples

Support Regional and Global efficiency driven initiatives
Proactively identify opportunities to improve effectiveness of AML alerts
Perform data research and analytical tasks in support of AML Operations & Compliance
Develop internal partnerships within Citi to provide opportunities for more efficient solutions to various data, system, and applications issues
Use appropriate tools and techniques to analyze a variety of data sources
Perform data searches, quantitative or qualitative research, and/or other ad hoc requests
Responsible for the data mining, manipulation, formulation and proposal of newly developed solution
Analyze, prepare, present and interpret reporting or research results with recommendation to assist compliance and business users
8+ years in intelligence or data analysis experience required; Business experience, financial industry, technology, information management, computer science, business intelligence or data mining background preferred. Bachelor’s Degree or additional equivalent work experience required (Computer Science, Computer Technology, Mathematics/Statistics, Engineering, Actuarial Sciences, Economics, Department of Defense or related intelligence discipline a plus)
Big data analysis and bolt on components (Hive, Spark, Platfora, Python, etc) experience a plus, but not required
Candidate must have experience with data analysis, or have experience using statistical data methods and programs to develop intelligence analysis assessments and products; knowledge of data visualization a plus
Excellent verbal and written communication skills including demonstrated experience or training in written or graphic intelligence product production and verbal product briefing or delivery

Senior IT Business Analyst Resume Examples & Samples

5+ years of experience as a lead business analyst
Bachelor's Degree - Computer Science, Management Information Systems, Mathematical Finance, Finance or Accounting
3+ years within the Financial Services and IT industry required
Previous client knowledge & experience
Experience with Omni
Experience with translating IT requirements into business language, specifically around IT Technologies (mainframe, script, datastage, etc)
Experience with business analysis tools (RTC)
Expert in the MS Office suite (Outlook, Word, PowerPoint, Excel, etc.)
Experience with reporting tools (OBI and Tableau)
Successful record of project implementation and production support
Ability to manage multiple projects at the same time

Senior IT Business Analyst Resume Examples & Samples

The Senior Business Analyst will work with many cross-functional stakeholders throughout GM to support GM’s growing demands in consumer-facing systems, business intelligence, and forecasting
The Senior Business Analyst is responsible for envisioning, defining, and implementing systems, user experience, data integrations, and predictive analytics
The ideal candidate will be able to work with across multiple development teams to devise solutions for eCommerce, incentives, data integration, external services, and user experience
In addition to supporting these key initiatives, this person will also be responsible for activities across the centralized team such as coordinating team/leadership meetings, leading special projects and initiatives, and supporting production requirements
Partner with internal cross-functional customers to define and direct business application solutions and process improvements
Use knowledge of current Sales and Marketing applications/processes, and supporting data, to lead or support initiatives
Develop and execute strategies and roadmaps and supporting business case
Provide or support business project planning, business requirements definition, process documentation/modeling, and UAT test plan creation/execution. This person will act as a liaison between business users, IT development, and IT operations support team
Remain current on industry best practices and be able to communicate and propose ideas verbally and in presentation format
Role requires a high-level of customer focus, relationship management, and business knowledge to ensure that the appropriate business needs are clearly defined, communicated and delivered. Also requires independent decision making, risk calculation and management, and managerial courage
A bachelor’s degree in a technical discipline
Demonstrated in-depth understanding of Business Analysis fundamentals; including requirements elicitation, stakeholder collaboration, effective and timely communications, and test case creation and implementation
Ability to multi-task and manage multiple initiatives without direct supervision
Demonstrated track record of technical delivery of IT systems, particularly business systems
Creative problem solving ability
Decision making ability
Experience in development and presentation of strategies and business cases supporting strategic initiatives
Master’s degree in Business, IT, or related
Experience in IT project management, process definition, testing, and IT strategy and roadmap development
Experience in programs involving significant data integrations
In-depth understanding of business applications and data within the GM Sales, Marketing, and Customer Experience organization
Experience in system and data architecture
Demonstrated experience in IT operations
PMP certified

Senior IT Business Analyst Resume Examples & Samples

Act as liaison and consultant between the business and IT
Coordinate with team members across functions to achieve results
Organize and synthesize information provided by stakeholders in order to enable the project team to implement a solution that meets those needs and identifies opportunities for improvement
Structure and drive working and informational sessions that promote collaboration, achieve synergy, and achieve desired outcomes
Clearly give and receive information, requirements and specifications (facts, ideas, perspectives) through verbal and written methods
Effectively interface with others and develop healthy, productive work interactions
Perform requirements planning and monitoring and effective elicitation and meeting facilitation
Change Management activities supporting key Business and IT Stakeholders
Effective communications with project teammates and stakeholders using timely and accurate information through written and oral communication or formal presentations
Providing estimates for assigned work. Demonstrating sound understanding and application of Change Control processes to manage project scope to project budget
Experience with fundamental User Experience (UX) principles including axureShare for wireframes, and Usability Testing
Experience working in a multi-sourced, offshore delivery centers and shared services environment is a plus
Experience in Digital technology projects and Agile methodology is desired
Take ownership and accountability of project and program items
Act as a thought leader and drive towards results

Senior IT Business Analyst Resume Examples & Samples

Coordinating the efforts of internal and external technical staff, and of key users in the support of existing processes or systems and in the execution of new projects
Developing detail project plans covering the entire systems development life cycle, and associated project budgets
Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes within the business
Collaborating with Business Continuity and business stakeholders to ensure timely and successful issue resolution
Managing projects and leading efforts in the support of existing systems, processes, services and/or in the execution of new plans, ensuring that
4+ years supporting Business Continuity, Disaster Recovery or Crisis Management
High proficiency with MS Office Suite
Ability to multi-task, prioritize, work independently, and keep high level of focus
Comfort working with ambiguity
Strong analytical, problem solving, and root cause analysis skills
Demonstrated ability to execute basic financial analysis, such as ROI

Senior IT Business Analyst Resume Examples & Samples

Collaborating with IT and business stakeholders to ensure timely and successful issue resolution
At least 5 years experience supporting IT systems, processes or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment
Undergraduate degree in information systems, computer science, or a related technical discipline

Senior IT Business Analyst, Wmit Resume Examples & Samples

Has good understanding of trading flows for financial products and order life cycle and can easily translate complex topics for the appropriate audience (e.g., diagrams, communications and content for decks to communicate business, operations and technology updates and issues)
Challenges and drives business decision-making related to ongoing initiatives and enhancements
Manages ongoing enhancements to the Global Order Manager platform, including assisting with requirements gathering, end-to-end testing and issue troubleshooting, and ensures that business, technical and functional requirements are met
Represents the business by articulating in-scope and out-of-scope elements of platform enhancements and reconciles high-level information received from multiple sources
Interacts with multiple stakeholders including Services and Product Managers (SPMs), Project Managers and Operations and Technology teams in APAC and Europe

Senior IT Business Analyst Resume Examples & Samples

Produce daily, weekly, monthly and quarterly reports to support leadership and various needs
Perform ad-hoc analysis and reporting as requested by management
Keep management informed of findings from the analysis or reports
Perform loss forecast on retail securitization assets and/or lease product
Support management presentations and provide analysis for monthly risk review committees and meetings
3-5 years in analytics and reporting role responsible for producing and managing time sensitive deliverables from multiple and complex datasets
Ability to build from scratch comprehensive and flexible reporting templates using Microsoft Excel
Experience managing large datasets segmented multiple ways and ability to reconcile datasets to control sources and among alternative reports and schedules

Senior IT Business Analyst, Oracle Financials Resume Examples & Samples

Partner with the Accounting & FP&A groups to
Assist in day to day operational issues
Assist in Financial closing related system issues
Translate business requirements into technology solutions
Reporting: Create reports as needed from Oracle within the financial and projects modules using tools such as Reports Wand or writing an ad hoc query
Manage resources from offshore delivery center as it pertains to any customization or complex reports
BS required, preferably in a technology or business discipline
5 years of experience in the Oracle Financials modules: General Ledger (GL), Sub-ledger Accounting (SLA), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, OPM Financials
Report building experience: Knowledge of the underlying tables of Oracle
Experience ad-hoc query tools (Toad, SQLPlus) and a working knowledge SQL queries
Experience in engaging Oracle Support to research and resolve issues
Demonstrates the ability to manage multiple priorities
Experience in Oracle projects module specific to Project Billing, Project Costing

Senior IT Business Analyst Resume Examples & Samples

Partner with the manufacturing groups to
Assist in day to day operational/month end issues Modify Configuration as needed, including system setups
Translate Process improvement requirements into technology solutions Reporting
Create reports as needed from Oracle within manufacturing, inventory and planning modules using tools such as Reports Wand or writing an ad hoc query Create MD50 requirement documents for offshore delivery center as it pertains to any customization or complex reports
Training: provide training to new /existing super users as needed
Future Rollouts: serve as SME to rollout existing footprint to future sites
Perform other related duties as may be reasonably assigned in the course of business
BS required in a technology discipline
5 years of experience in the E-Business Suite Process Manufacturing and related modules: Product Development, Process Execution, Process Manufacturing Inventory, Warehouse Management, Quality Management, Inventory, MSCA,ASCP, ERES
Background in Process Manufacturing
Report building experience: Knowledge of the underlying tables of Oracle.Experience ad-hoc query tools (Toad, SQLPlus) and a working knowledge SQL queries
At least one full-cycle implementation or upgrade experience in EBS
Excellent interpersonal and written communication skills
Experience in major reporting tool (Report Wand preferred)

Senior IT Business Analyst Resume Examples & Samples

Assist in day to day operational/month end issues
Modify Configuration as needed, including system setups
Translate Process improvement requirements into technology solutions
Reporting: Create reports as needed from Oracle within manufacturing, inventory and planning modules using tools such as Reports Wand or writing an ad hoc query
Create MD50 requirement documents for offshore delivery center as it pertains to any customization or complex reports
Experience in major reporting tool, Report Wand preferred
Experience working in pharmaceutical industry
Oracle Certified Specialist

Senior IT Business Analyst Resume Examples & Samples

Capture, analyze, and document business and user requirements and translate into system functionality
Working with business unit leadership, create compelling business cases for new technology initiatives
Drive improved adoption of implemented technology by creating and monitoring metrics such as user satisfaction, usage, etc
Identify issues and recommend solutions
Working with business units, look for opportunities to re-engineer business processes as part of technology implementations
Maintain updated applications documentation and training material
Assist in preparation of the testing strategy and test plans; guide user acceptance testing
Coordinate with the Project Management Office to ensure on-time project completion
Participate, lead, and/or coordinate Super user training
Work with development team to ensure end user requirements are met
Contribute as technical lead on projects of all sizes
BS/MS, preferably in a physical science, technology or business discipline and 3-6 years progressive business analysis experience or equivalent experience of 10 years
Experience with the scientific process and managing relational database is required
Experience with Electronic Notebooks and Data Visualization tools is required
Excellent interpersonal skills with the ability to collaborate well with others and reconcile differences among resources/departments
Excellent written/verbal skills with demonstrated ability to present and articulate compelling proposals to a non-technical audience
Proactive in learning new skills, applications, methodologies etc
Focus on problem solving/solution development
Ability to multitask and take part in multiple initiatives simultaneously
Effectively manage time and prioritize work with little oversight
Comfortable taking responsibility as technical lead on projects
Clear understanding of development life cycle
Experience with PerkinELmer Informatics software (ELN/REG/INV; Columbus; IDBS Activity Base; Tibco SpotFire) is strongly desired
Experience with cGMP, 21 CFR Part 11 and LIMS is desired
Experience with testing tools and end-user training is desired

Senior IT Business Analyst Resume Examples & Samples

Translate business goals and objectives into strategic business capabilities
Benchmark current and future processes against best industry practices
Develop a roadmap of projects and initiatives for enablement of new capabilities
Project Management and mentorship of junior level analysts
Engage in efforts to establish scope and business case for new programs and initiatives
Deploy an appropriate methodology for the identification and documentation of business requirements
Plan and manage user acceptance testing activities
Accountable for adoption of solutions by sponsoring business departments
Provide the methodology, standards and tools for efficient and effective program management
Identify technical functionality that aligns with desired new business capabilities
Identify opportunities to innovate and differentiate Arthrex from its competition
Bachelor's degree required, preferably in Business, Engineering or Computer Science or related field. Masters degree in Business or Engineering preferred
At least eight years experience within a business function (Manufacturing, Quality, or Engineering) with business analysis or business process improvement activity required
Previous involvement in the deployment or optimization of an ERP system a plus. Preferably SAP
Previous involvement in the deployment or optimization of a Quality Management System a plus
Previous position in Pharma or Medical Device industry a plus
Experience working in discrete manufacturing a plus
Experience working in projects where multiple functions work in a matrix structure a plus
Experience with SAP ECC (MM, QM, QIM) Required
Experience with Pilgrim SmartSolve Preferred
Experience with Lean and 6 Sigma Preferred
Experience in Medical Device Product Development and Regulatory Business Processes Preferred
In depth knowledge of several business functions and related software applications. SAP preferred
Experience with process improvement techniques and tools. Lean or Six Sigma preferred
Understanding of the major functions in a global organization
Strong communication (written and oral) and presentation skills

Senior IT Business Analyst Resume Examples & Samples

Participate on the SAP Implementation Project as Subject Matter Expert to prepare and support the Go-Live in the new Großkugel warehouse; enable an effective Post Go-Live ERP support
Work with SAP Project Team to ensure the alignment of the IT support systems to Business Data requirement; perform related workflow maintenance and approval of daily tasks
Manage open incidents and defects in the production system until closure; review monthly closed incidents for recurring issues
Assist with the resolution of Data integration issues
Coordination of the writing, approval and execution of Quality Assurance scripts for Defect Enhancement Review Board approved changes/defects
Monitor health of Business process using system monitoring reports
Assist in prioritizing Production environment Change requests and defects
Recommend adjustments to data policies and procedures as necessary to improve key performance indicators
Collection and documentation of post-production business verification for production system changes
Identify root causes of data quality problems within their business area and propose sustainable solutions
Monitor and support interfaces with other systems
Improve user community knowledge and compliance with best business practices using SAP functionality; conduct educational sessions to promote organizational change and deploy business best practices
Proven ability to work in ambiguous environments and matrixed organizations; self-motivated to work in an independent and collaborative mode
Ability to build and effectively leverage strong relationships with peers and leaders by building trust and credibility; strong collaboration skills
Excellent oral, written and presentation skills; communicate effectively with diverse people at various organization levels with right level of detail and cultural sensitivity
Active listening skills to understand business needs and steer business team to take decisions that have enterprise-wide impact
Ability to decompose complex processes into sub-processes
Flexible and open to new ideas with the ability to understand things from corporate, regional and local perspective while maintaining customer focus
Effectively manage a team of individuals without reporting authority to achieve goals and meet deadlines
Effective meeting management skills
Master or Bachelor of Arts or Science in Manufacturing, Engineering or an equivalent field of study
Strong business acumen with multiple years of operational IT support experience and functional understanding of Manufacturing/Operations from corporate, regional and local perspective while maintaining a customer focus
Extensive knowledge on SAP R/3 ERP (modules eWM, WM, IM), such as Usage of Warehouse Master Data, Barcode technology, Warehouse Automation, Cycle Count methodology and practices, Inbound and Outbound Processing, Cartonization/Containerization, Warehouse Control and Monitoring, Interfaces to External Systems
Experience in an FDA or cGMP (current Good Manufacturing Practice) environments
Proficiency in German and English; French is a plus
Proven problem solving skills; familiar with root cause analysis technique
Demonstrates ability to train, teach or coach business professionals
Flexibility to travel across the EMEA region and oversea when needed

Senior IT Business Analyst Resume Examples & Samples

Contributing to the vision and impact assessment for new projects and enhancements
Performing project analysis work such as detailed requirements, user stories, and messaging/interface specs
4-6 years of business systems analysis, architecture, or related area experience
The ability to work with individuals at all levels of the organization as well as external customers and vendors
Consistently demonstrates positive energy and strong work ethic by getting things done
Experience in Financial Markets (e.g. exchange-based, OTC, FCM, brokerage house, private equity, proprietary trading) preferred
Knowledge of financial products, electronic trading, order management, market data, clearing, or post-trade processing preferred
Understanding of acceptance test driven development (ATDD), behavior driven development (BDD) or domain specific language (DSL) automated testing preferred
Knowledge of relational databases, XML, programming languages preferred
Prior experience using Atlassian products (e.g. JIRA, Confluence) preferred

Senior IT Business Analyst Resume Examples & Samples

Minimum of 5 years’ experience in process, project or financial management for an information technology or application support/development function
Minimum 5 years’ experience in Information Technology (IT) business data aggregation and analysis (e.g. for quality control and measurement, process monitoring, financial data, etc.)
Undergraduate degree or equivalent experience/certifications
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives

Senior IT Business Analyst Resume Examples & Samples

Collaborate with departments to identify, document and communicate business needs and provide IT solutions
Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes
Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
Understand the relationships, dependencies and impact of neighboring business functions

Senior IT Business Analyst Resume Examples & Samples

Completes unit and acceptance testing of clinical systems, documents and provides status reports that give a detailed description of the testing progress and researches and tests solutions
Obtains and maintains an in-depth working knowledge of clinical systems, related issues/developments and business function for the assigned functional areas
Performs project analysis for new and existing business requirements. Develops and documents system requirements, design and processes. This is performed for multiple tasks, within targeted time frames and within company standards
Prepares project specifications (includes analysis and design) for a system configuration and completes configuration changes to meet requirements specified by the Business Owner, and other key business and IT stakeholders
Provides training and oversight to other systems analyst staff and system users
Works closely with other departments and clients to successfully research and resolve system issues
May be requested to aid Development Staff with the resolution of business application production problems

Senior IT Business Analyst Resume Examples & Samples

5 years
4 years
1-2 years

Senior IT Business Analyst FI / CO Resume Examples & Samples

15%
5 Years
SAP implementation experience with hands-on configuration experience in the SAP FI/CO functions: A/R, A/P, General Ledger, Fixed Assets, CO objects including Product Costing and COPA, Inter/Company processes in a global environment and SAP BPC
Proficient with Finance and Accounting Business processes, including product costing
Solid understanding of the FI/CO integration points with other modules, SD, PP and MM
Proven expertise with post implementation support in a global environment
Experience working with SAP bolt-on applications such as Vertex or other tax software is desirable
Responsibility for designing custom solutions within the ECC landscape as well as solutions involving integrations with external systems
4 Years
1-2 Years

Senior IT Business Analyst Resume Examples & Samples

Act as the IT Lead/ PM for implementations of Small-Medium complexity
Conduct root cause analysis and map core/sub processes. Document confirmed business processes to serve as reference for development and IT support
Develop and utilize use cases and/or user stories, visualization, mapping and other SDLC requirement artifacts to map business process flows and ensure complete stakeholder understanding
Documents user acceptance testing, may assist unit testers
Impact analysis of new releases/changes, training, maintaining systems FAQ in local language
May be system agnostic; may specialize as knowledge of specific system deepens
Bachelor’s degree in Information Technology and/or related discipline is required
A minimum of 5 years work experience in IT roles as related to Business Analysis and/or Project Management is required, with an expertise in Customer Logistic Services/Supply Chain
A minimum 3 years of working experience with SAP Sales & Distribution module is required
PMP or BA Certification is an asset
Extensive knowledge of the Deliver work stream, with emphasis on Sales orders management is an asset
Strong ability to influence and communicate effectively across different audiences, and translate ambiguous Business objectives into IT Solutions
Understanding of compliance and information security standards is required
Ability to articulate business requirements in a holistic and systematic way
Strong troubleshooting and decision-making skills, in both a project and support related context
This position may require up to 10% travel domestic and international (North America)

Senior IT Business Analyst Resume Examples & Samples

Bachelor's degree required, preferably in Business, Engineering or Computer Science or related field required. Masters degree in Business or Engineering preferred
At least eight years experience within a business function (Manufacturing or Quality) with business analysis or business process improvement activity required
Previous involvement in deployments and optimization of SAP ECC (MM, PP, QM, PM)
Experience with SAP QIM or SAP ME or SAP EIO a plus
Experience with reporting analytics with SAP BusinessObjects (BOBJ) /Business Intelligence (BI)
Previous involvement in the deployment or optimization of a Quality Management System
Previous involvement in the deployment or optimization of a Manufacturing Execution System
Experience working with MRP and Capacity Planning
Experience with Lean and 6 Sigma a plus
Good knowledge of Software Development Life Cycle (SDLC) methodologies
Hands on experience using HP ALM for test development, test execution and defect management

Senior IT Business Analyst Resume Examples & Samples

Manage internal implementation project resources
Ensure that requirements are contained within defined scope
Experience with extensive data cleansing projects in the past
Large implementations with over 400+ users in a global environment is a plus
BS/BA required or equivalent experience
Excellent verbal and written communication skills to provide training and one on one support end users
Strong business analysis skills with the ability to turn complex problems into end user requirements and design specifications
Understanding of ERP software and related implementation project life cycles and methodologies
Strong Functional and Technical knowledge of Dynamics AX
Software or Professional Services industry experience required
Knowledge of SAP, Salesforce and/or Dynamics CRM a PLUS
7+ years of experience functioning as a functional consultant and/or developer
Excellent organizational, analytical and interpersonal skills
Strong attention to detail while producing accurate and high-quality work

Senior IT Business Analyst Resume Examples & Samples

Establishes business and customer relationships, understands the global business processes, and creates project charters, stakeholder analysis, capability modeling, wire-framing, process maps, establishing target operating models, and requirements specifications in a GXP environment
Participates in the demand management process to assist the business in establishing business cases relating to new systems or existing system changes
Interacts with the service delivery and solutions delivery teams to understand reported issues and the operations of the systems
Applies full development life cycle methodology, including requirements gathering, development of use cases, process maps, and ensures the design stays true to the requirements so the delivered solution meets requirements
Evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
Consistently applies a consultative approach with customers and seeks to understand the customer's strategy
Takes the lead in developing solutions to solve customer issues
Communicate and collaborate with users to analyze information needs and functional requirements
Serve as the conduit between the user community and the software development team through which requirements flow
BS in Management Information Systems or a related discipline is preferred. Equivalent work experience acceptable
6+ years’ work experience in IT/Business Analyst roles with increasing levels of responsibility
Ability to work in a highly regulated environment. Working knowledge of Good Manufacturing Practices (GMP or GxP) and Computers Systems Validation (CSV). Applied experience with GMP and CSV, preferably within the pharmaceutical industry is a strong plus
Experience with distribution, transportation, and shipping management practices is a plus
Experience in process mapping, use case development, and associated tools
Demonstrates self-discipline and motivation in all aspects of job performance
Must be able to work in a high-pressure team environment, handle multiple tasks and react quickly to networking problems and issues
Interest in expanding one’s knowledge in the technology industry

Senior IT Business Analyst Resume Examples & Samples

Minimum 5 years’ experience in Business Analysis
Minimum 5 years’ experience Information Technology (IT) or related field
Graduate degree)
Experience working with third party software providers including Cloud and Software as a Service (SaaS) service providers
Knowledge of enterprise-class Point of Sale and/or Property Management Systems.( Opera )
Experience working with applications across a wide variety of locations distributed globally (e.g. 4,000+ properties). ( BTR. BAR. CI, etc)
General knowledge of application delivery services, including application integration, availability, quality assurance, and performance of applications
Knowledge of development methodologies, solid understanding of ITIL v3 framework
Ability to accomplish results through others, particularly by establishing relationships, effective controls and excelling in a service provider environment
Domain experience relevant to supported business function; industry and competitive landscape knowledge
Specific functional and operational knowledge for supported applications
Solid process management, negotiating, influencing, and problem resolution skills
Experience in creating business presentations and communications documentation
Experience in guiding and advising others
Familiarity with BMC Remedy

Senior IT Business Analyst Resume Examples & Samples

May lead the development of structured requirements gathered through various techniques by others- Advises partners on options, including an evaluation of risks and cost vs benefit
Solidifies relationships with business partners by demonstrating advanced knowledge of the business strategies and objectives as they relate to their processes, products, people and systems and by providing timely and accurate information between stakeholder groups
Understands and shares an advanced level of awareness of the external industry trends and competitors
Ability to participate in the solutioning activities and may be accountable for a significant portion of a project plan in collaboration with project team members, from requirements through design, testing, implementation, evaluation and maintenance; with accountability for specific deliverables
Has experience participating across multiple project methodologies agile, waterfall, iterative
Proactively researches and applies innovative best practices for areas of expertise & recommends improvements to current procedures in partnership with the BA Center of Excellence (Coe) and the Project Management Office (PMO)
Be prepared to lead the project team in providing business context and ensuring the success of the QA deliverables and business acceptance testing
Partner with implementation management and business stakeholders to ensure successful delivery and adoption of a technical solution
Utilizes networks with business partners by demonstrating knowledge of the business strategies and objectives as they relate to their processes, products, people and systems and by providing timely and accurate information between stakeholder groups
Aptitude to write unambiguous, verified requirements to a testable level (functional and non-functional requirements)
Ability to adapt quickly to new technologies and changing business requirements
Willingness and ability to change business functions on an as needed basis
Willingness to own an issue and follow through effectively until said issue is resolved

100

Senior IT Business Analyst Resume Examples & Samples

Develop and implement scalable, flexible solutions that are extensible to future business needs
Work with Subject Matter Experts and Business Leaders in Business Units to gather and document Business Requirements
Meet with key business partners regularly to uncover business issues that need to be addressed in future releases of the sales & services technology frameworks, and partner to Identify opportunities for process optimization and redesign
Own the capturing, analyzing, synthesizing, assessing, documenting, and verifying of business requirements, processes and workflows
Validate and verify all requirements, making sure they map to the business need being addressed, are approved by the appropriate stakeholders (including the Steering Committee) and meet relevant quality standards for completeness and relevance
Work with developers, project managers, business analysts, and quality assurance staff to ensure that they fully understand the requirements, which includes reviewing high-level technical designs and detailed testing documentation
Deliver IT Application projects, assisting Subject Matter Experts in developing and executing test plans, application configuration, go-live planning and execution, and post go-live support
Resolve tier-2 support cases, coordinating with tier-1 support, end-users, System Administrators and vendor support as necessary
Facilitate workshops to elicit and gather business requirements and use cases for large, complex technology projects
Highly analytical with a natural curiosity about data and the ability to consume and process large amounts of information
Desire and capacity to work in a fast paced, multi-faceted and deadline driven environment
Solid understanding of sales and marketing operations
Exceptional problem solving and project management skills
Ability to cultivate an understanding of what the business is trying to achieve, using knowledge of the sales and marketing technology stack to define effective and efficient solutions
Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving revenue and profit goals
Excellent verbal and written communication skills, with the ability to summarize and present findings or challenges to all levels of staff and management
Capacity to build collaborative relationships and work effectively with key stakeholders
Ability to work with onshore/offshore teams, and communicate using virtual communication tools (phone, conferencing, online meeting)
Understanding of SaaS third party applications, Salesforce.com, AppExchange apps, and the Force.com platform
Ability to manage release cycles by analyzing requirements, obtaining prioritization from the business, constructing workflow charts and diagrams, studying system capabilities, writing specifications, and working with Development and QA to ensure business needs are met
Experience managing change within an organization
Experience leading Business Process Optimization and Automation projects
Develop and apply a structured methodology to the specification of requirements, ensuring that all requirements are in a standardized layout and can be easily shared and understood by all stakeholders

101

Senior IT Business Analyst Resume Examples & Samples

Gathering requirements from and negotiating them with business stakeholders
Establishing adequate Requirement work products while taking in account quality, effort and timeline
Complete, consistent and reconciled Requirement work products
Effort estimation regarding Requirement work products
Detect the dependencies regarding the affected IT systems which are impacted in the project
Finding solutions to business problems as part of the overall strategic roadmap

102

Senior IT Business Analyst Resume Examples & Samples

Applies full system development life cycle methodology, including requirements gathering, development of use cases, process maps, functional specifications, storyboards, wireframes, create test plans, coordinate the execution of testing, and ensures the design stays true to the requirements so the delivered solution meets the business needs
Strong results orientation and proficiency in problem solving and organizational agility. Ensures the project has a plan and that the project moves through the SDLC process to completion. If appropriate, act as project manager
Bachelor’s Degree in Information Technology, Computer Science, Business Management or a related discipline. Equivalent work experience acceptable
4-6 years’ experience in IT roles with increasing levels of responsibility and a minimum of 4 years of business analysis experience
Broad operational IT experience in a medium to large company environment
An understanding of customer integrations, web based tools, and ERP are preferred (JD Edwards ERP and Master Data Management a plus)
Demonstrated experience in the implementation of complex IT systems is required. Experience in the practical application of software development methodologies is required. Working knowledge of LEAN/AGILE software development methodologies is strongly preferred
Ability to work in a highly regulated environment. Working knowledge of Good Manufacturing Practices (GMP or GxP) and Computers Systems Validation (CSV) is required. Applied experience with GMP and CSV, preferably within the pharmaceutical industry is a strong plus
Strong analytical skills. Ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information
Ability to quickly understand and adjust to changing business needs and drive IT’s impact on its success
Strong negotiating and influencing skills. Demonstrated skill in vendor management
Strong understanding of IT strategy and the ability to relate it to business objectives
Strong project management skills and understanding of project management lifecycle. Track record of on-time, on-budget project delivery
Ability to work in a highly matrixed environment, inclusive of conflict resolution
The ability to drive resolution of issues by bringing teams together – both internally and externally
Superior written and verbal communication and team-building skills
Ability to travel as required (10%)

103

Senior IT Business Analyst Resume Examples & Samples

Drive investigations and translating business requirements into functional requirements (what) and solutions (how)
Contribute throughout the software cycle with analysis, drive development, user acceptance testing, training
Manage multilingual websites
Be the main IT contact for our internal customers and our external managed service partner regarding future direction of existing web solution
Manage the solution and our external service partner on a daily level by prioritizing work, act as an escalation point, participate in governance forums, demand planning etc
Manage and/or participate in projects
Mobile apps and other Web Content Management / e-business platforms (like SDL Tridion, EPiServer, PIM Hybris/Celum)
SEO and Google Analytics
Project management / coordination
Agile software development
Familiar with the latest developments and trends in the Web and in the mobile area
IT Service Management

104

Senior IT Business Analyst Resume Examples & Samples

Ability to participate in and/or manage multiple projects at once
Ability to work from objectives with minimal guidance or supervision
Ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users. As well as internal and external developers and technical services team
Excellent interpersonal and consultative skills
Writing unambiguous, verified requirements to a testable level (functional and non-functional requirements)
Excellent presentation skills and the ability to effectively communicate to varying levels of organizational management
Analytical thinking and problem solving
Ability to maintain discretion and confidentiality at all times
Understanding of construction industry
Focused on providing high quality customer service to internal and external clients
Bachelor’s degree in the field of business administration, computer science, accounting, information technology or management information systems
Desired - Certified Business Analysis Professional (CBAP®)
A minimum of 5-7 years of Business Analysis experience
Proven knowledge & execution of Business Analysis Standards (i.e. iiBA Best Practices)
Knowledge of software development lifecycle (SDLC)
Modeling processes using various notation (Business Process Modeling Notation, Workflows, Swimlanes)
Proficient in MS Word, Excel, Visio, Project and PowerPoint
Project Management experience desired

105

Senior IT Business Analyst Resume Examples & Samples

Design, develop, and deploy automated reporting and insightful dashboards that help our leaders make tactical and strategic decision
Work with Engineering teams and end users to improve the quality of the insights and the underlying data sets
Work with Engineering and Product teams to create the data pipelines to ensure the appropriate metrics and dimensions are incorporated into our data sets, reporting, and dashboards
Use other data platforms such as Adobe Analytics to design reports, extract data, or derive insights
Bachelor’s degree in a quantitative discipline (Economics, Finance, Statistics, Chemistry, Physics, Biology, Mathematics, Engineering, Computer Science, or MBA with emphasis in analytics)
2-5 years’ work experience in an analytics role
Proficient with SQL, Python, and MS-Excel
Proficient translating data into an informed story and dashboard using the visualization tool Qlikview and the end product is fully automated
Experience with at least one data platform such as MS SQL Server or Teradata with a preference for Teradata
Expertise with data pipeline automation tools such as Informatica or AirFlow or the ability to learn how to use these tools quickly
Nice to have: Expertise with web analytics methods and frameworks – Adobe Analytics
Excellent communication skills with strong ability to synthesize key insights into actionable solutions
Willingness to learn new techniques
Great team player with a passion to collaborate and harness synergies with colleagues

106

Senior IT Business Analyst Resume Examples & Samples

Expert understanding of the J. D. Edwards World and OneWorld applications
Expert Strong analytical skills
Mastery of the Distribution business processes
Strong knowledge of Project and Systems Development Life Cycle Methodologies
Solid understanding of the entertainment industry and the role that IT plays is a plus
Excellent written and oral communication skills, including development of project documentation, presentation materials using MS PowerPoint, and status reporting
Capable of translating complex business needs into functional specifications
Ability to create plans and timelines using management tools such as MS Project
Ability to build and motivate teams
A minimum of 4 years of business analysis experience with J.D. Edwards World/OneWorld distribution applications
Experience as Project Lead strongly preferred

107

Senior IT Business Analyst, Oracle Financials Resume Examples & Samples

Assist in financial closing related system issues
Assist in implementation and support of Oracle Projects for capital expenditures
5 years of experience in the Oracle Financials modules: General Ledger (GL), Sub-ledger Accounting (SLA), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets
Accounting/Finance degree a big plus
Experience in major reporting tool, Report Wand/Gl Wand preferred
Experience in a budgeting and forecasting tool like Hyperion
Background in manufacturing or pharmaceutical industry

108

Senior IT Business Analyst Business Process Engineering Resume Examples & Samples

Serve as a partner and thought leader to the business by providing input to current and future process improvement and technology needs
Extensive related experience in Business Process Management in a professional technology consulting, corporate MIS or software development environment
Excellent written, verbal, and presentation communications skills with proven advanced experience communicating effectively to large groups and executive leadership
Experience designing and recommending governance structures and control frameworks for ongoing process innovation, data and information management; analyzing project, program and portfolio needs; balancing short-term results with long-term needs and the ability to offer incremental approaches to achieve strategic objectives
Ability to advance ideas through different levels in the organization Intuitive and analytical skills
Organized to handle multiple projects and priorities

109

Senior IT Business Analyst Resume Examples & Samples

Gathering requirements from and negotiating them with business stakeholders in the area of Cyber Security Services
Detect the dependencies which are impacting the project
Active participating in workshops - assisting solution architect in discussing teachnical feasibility of certain product features with vendors

110

Senior IT Business Analyst Resume Examples & Samples

Alternate: Vocational/specialized training
5+ years’ experience working on enterprise applications as business analyst or project manager
Project analyst experience in cross-functional bank project delivery environment
End-to-end project delivery experience

111

Senior IT Business Analyst Resume Examples & Samples

Minimum 6 years of relevant experience in IT
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), MS Project and Visio
10 years of experience as IT Business Analyst
2+ years of Project Management and/or project support/PMO experience; understanding of project management principles
Knowledge of Agile development methodologies
Experience or knowledge in IT service management (ITIL)
Minimum of 2 years of IT Portfolio Management experience. This could include direct experience in one or ideally many of the following areas: IT Budget formulation/reporting; IT Governance/oversight; Select, Control and Evaluation of IT projects; performance measurement/management; IT audits/compliance; performance metrics; and/or IT portfolio prioritization/standardization/rationalization
Excellent organizational skills with the ability to coordinate multiple work streams, multi-task and work well under tight deadlines
Strong interpersonal skills and proven experience in building successful partnerships with business and technical stakeholders as applicable
Self-starter with ability to perform and lead work independently

112

Senior IT Business Analyst Resume Examples & Samples

Knowledge and Experience working with industry standard configure-price-quote (CPQ) cloud implementation preferably Apttus, FPX or Oracle CPQ Cloud
In depth Knowledge and Subject Matter Expert in Pricing or Quoting Module
Ability to configure, manage and support Sales application is required
Requirement Analysis - Has an in-depth knowledge prioritizing and organizing requirements. Define and resolve conflicts with no supervision
Knowledge with various programming and tools including SQL, PL/SQL, Toad, SQL PLUS and SQL Navigator a plus
Understanding of Sales Force Automation domain is preferred

113

Senior IT Business Analyst Resume Examples & Samples

A 4-year degree in IT or related
Typically requires 7 business + years of experience in IT, business process, or consulting roles with a track record of successful project implementations
5 years of experience working with SharePoint application suite in SharePoint 2013 or 2016 platform
Previous experience in business process re-engineering or process improvement is desirable, involving broad based information systems and utilizing tools and techniques to effect business change
Strong analytical abilities and skills to evaluate alternative approaches and to recommend the most feasible and economical solutions
Solid technical knowledge and ability to express complex technical concepts in terms that are understandable to the business
Solid understanding of the differences in functionality between SharePoint on premises vs SharePoint Online
Knowledge of practices, policies, and procedures in their area
Varied Responsibilities with moderately complex problem solving, independent analysis, and decision making skills
Experience in the use of technology in managing a business/function process
Track record of participation on multidiscipline, high-performance work teams/groups
Ability to solve problems spanning multiple environments in a business area
Ability to be comfortable in a nonhierarchical, flat organization and, if required, operate under a dual reporting relationship; ability to thrive in a somewhat unstructured hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area

114

Senior IT Business Analyst Resume Examples & Samples

Facilitate the definition of business requirements. This includes business process mapping and the definition of the business rules to be applied in the implementation of the business systems
In conjunction with Group IT, define and implement a standard operating environment. This includes working practices, process and technology
Drive ongoing improvement of adoption of business systems
Implement and maintain a risk management programme. That is, ensuring that there is a clear understanding of both operational and project risk and that the appropriate risk avoidance measures are taken
Facilitate planning and initiation of implementation projects. A key activity is working with clients to ensure that the implementation projects are appropriately resourced with a virtual team from the Business as is appropriate
Management of agreed implementation projects ensuring that they are delivered on time and within budget
Scope management. The management of the scope of the individual projects to ensure that any change to the scope is handled in a change process
Project closure. Ensuring the proper handover and closure of projects. Where appropriate this includes a close out report and post implementation review
The provision and day-to-day management of the MEA Finance Business Systems ensuring that the services provided are delivered within the agreed services levels (SLAs)
Ensuring that all Finance Business Systems service requests are managed via a help-desk function, with the appropriate service levels being defined and managed on a daily basis. This includes the provision of standard reports
A strong business management background including people strengths and financial management
Excellent communication (verbal & written) & presentation skills
Working knowledge of business and systems architectures. A good business knowledge of Master Data Management and data integration
General understanding of business systems components including SAP, Sales management tools, BI tools, CRM, Service desk, etc
Have exposure to business process design/analysis/re-engineering and concept of workflow
Deep understanding of sales and /or procurement functions in an environment similar to Dimension Data
An understanding of IT or similar industry
You will have a minimum of 2 years’ experience in a similar role and must have previous experience of online product implementation
Ability to manage and influence large teams deployed in different geographies
Understanding of the Dimension Data products and solutions value proposition (can include previous experience with Dimension Data strategic vendors)
Ability to present financial and sales information to diverse audiences
Strong listening, fact-finding, problem-solving project management and analysis skills
Ability to respond professionally, with sensitivity and a sense of urgency to internal and external requests
Strong team skills and the ability to work as part of a team to solve complex technical problems and support ad hoc projects
Adaptability to multi-cultural environment
SAP/SalesForce/ServiceNow or similar ERP/CRM/Service management systems experience
Proficient in Internet, Word, Excel, Access, Microsoft Project, PowerPoint and MS Outlook
University Degree or Equivalent preferred
Excellent written, oral and presentation skills

115

Senior IT Business Analyst Resume Examples & Samples

Leading discussions with Supply stakeholders and executing the delivery around technology opportunities that could enhance the business process and existing solutions
Project scoping and defining key project initiatives in the Distribution and Fulfilment areas within the Supply function, and effectively delivering on these initiatives
Lead, design and execute solution implementation, partnering with internal stakeholders and/or third party suppliers
Configure applications in alignment with agreed solution designs
Provide meaningful data extractions for business units via reporting tools and/or SQL

116

Senior IT Business Analyst Resume Examples & Samples

Facilitates small and large group discussions based on the curriculum design and delivery method, may be in a virtual environment or in a one-on-one basis
Crafts responses to questions in an appropriate and positive manner to meet the needs of the audience
Sends pre/post class communications
Delivers material in a clear, concise, engaging and interactive manner
Stays current and adapts easily to changes in course content, policies and procedures, and regulations
May participate on project teams to support department goals
Prior experience creating process flows to turn into technical training material
Excellent coaching skills in all forms of communication

117

Senior IT Business Analyst Resume Examples & Samples

Perform current state analysis of existing business systems, applications and functions. Document, analyze and assess current business processes and underlying systems/applications. Plan, elicit, capture, analyze and validate business, functional and technical requirements
Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and qualifications
Plan, facilitate and execute system/functional testing and UAT for projects and enhancements. Understand the relationships, dependencies and impact of neighboring business functions. Understand core systems, applications and technical platforms. Coordinate tactical-related business requests for IT development enhancements

118

Senior IT Business Analyst Resume Examples & Samples

Establishes and maintains relationships with several business implementation teams. Uses deep business knowledge and business acumen to drive improvements in IT engagement for major initiatives. Influences overall IT and business planning interlock
Communicates specific IT decisions relevant to the business implementation teams
Represents the needs of the business, function, or geography during implementation projects
Communicates standard IT solutions to meet the needs of the business, function geography or organization
Actively participates in selected IT projects to ensure that business, function, and geography "customers" receive sufficient and timely communications
Typically a Bachelor's degree or equivalent experience and a minimum of 6 years of related experience or a Master's degree and a minimum of 4 years experience
Strong written and verbal skills. Experience in managing relationships. Significant business experience in relevant domains. Experience in managing small IT projects or participating in larger IT projects. Experience in process improvement

119

Senior IT Business Analyst Resume Examples & Samples

5 – 8 years’ experience with IT Business analysis experience
Experience working in an Agile environment and creating requirements for web platform
Familiarity with Agile requirements Development of stories using Gherkin syntax
Experience performing business analyst activities or project management activities
Prior Financial Industry/Brokerage experience preferred
Solid analytical skills and ability to multi-task to perform multiple complex tasks with attention to detail
Operate with little oversight on day-to-day work with general direction on assignments
Ability to explain complex subjects via phone to internal and external clients
Attention to detail and a disciplined approach to developing processes
Strong organizational skills to juggle multiple simultaneous project assignments
Strong written and verbal communication skills are a must
Schwab systems knowledge preferred
Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics

120

Senior IT Business Analyst Resume Examples & Samples

Determine requirements and define solutions to address business, process and system problems, improvements or change in complex and multiple business domains
Develop and maintain operational documentation
Ensure the development of concepts and the management of these from inception through to post deployment
Effectively manage the team and act as mentor for more junior analysts

121

Senior IT Business Analyst Resume Examples & Samples

Prior experience in General Insurance or Financial Services preferable
Prior experience working in an International environment an advantage
Process and workflow improvement experience is an advantage
Accreditation from a recognized Insurance Institute

122

Senior IT Business Analyst Resume Examples & Samples

Acts as the liaison between the business units, technology teams and support teams for delivery of business application services
Proactively communicates and collaborates with the functional business groups to develop detailed understanding of moderately complex application and technology needs
Works with limited supervision to elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Develops requirements specification and solution designs. Facilitates validation of requirements and designs with business and technical staff
Develops project proposals and implementation plans for IT management review. Participates in or conducts presentation of proposals to functional management. Facilitates communications with business team and management through all phases of this process
Performs project manager role in small to medium size projects or participates as team member in support of project manager of large projects
Manages, sets priorities of, and successfully completes, multiple projects and support issues concurrently with moderate supervision of the work group manager
Provides responsive customer support and coordinates resolution of application systems support issues
Evaluates and facilitates prioritization of user requests for enhancements and/or upgrades of business systems. Maintains active communications with business users and stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionality
Evaluates and identifies solutions to technical issues with application systems. Creates service tickets and works with suppliers to resolve the issues if required. Evaluates supplier patches and develops data fixes as needed
Plans and conducts system testing and provides guidance to users on testing process to facilitate business validation and acceptance of application systems
Collaborates with a range of resources from business team, IT colleagues and suppliers or contractors in the delivery of application services
Creates and maintains consistent and thorough documentation of all requirements, designs, test plans, technical changes and procedures
Plans system change, seeks proper approval and conducts change based on the plan. Notifies and coordinates with impacted users on the system change
Maintains working knowledge of one or more major application systems including capabilities, configuration, technical architecture and product roadmap. Designs and conducts configuration of major packaged and custom business application systems. Performs some development activities and report writing
Keeps current on new technologies and methodologies to maintain current skills by reading literature, attending conferences and seminars, taking classes, and participating in technical societies, as appropriate
Participates in evaluation of software suppliers and technologies
Assists in development of operational support procedures. Collaborates with administrators to identify and design monitoring requirements and techniques
Maintains knowledge of overall IT architecture, technical and process standards and methodologies
Complies with all corporate and department policies, processes and controls
Minimum of six (6) years of experience is required
Requires a Bachelor's Degree in Computer Science, IT, or related field. Master's degree preferable
Technical certification related to applicable networking systems is desirable
Minimum 3 years working in a business analyst role supporting functional and technical aspects of major business applications and development platforms (i.e. Microsoft SharePoint, ServiceNow)
Proficient understanding of the functional capabilities and technical skills in one or more of these applications is required
Minimum 2 years’ experience managing small projects
Working knowledge or experience in one or more functional business areas such as manufacturing, finance, human resources, field service or sales and marketing
Strong analytical skills and an understanding of planning, analysis and testing techniques required to support an enterprise business system
Extensive working experience and knowledge of SharePoint 2010 is required. Working experience with SharePoint 2013, SharePoint 2016 and Office 365 is preferred
Demonstrated experience in .NET programming and working skills with SQL is highly desired
Experience with UML or other structured modeling techniques
Ability to interact professionally with a diverse group, managers, and subject matter experts. Must be able to act in a consultative role in facilitating business customer interactions and effectively communicating technical information to non-technical business participants
Experience in participating in cross-functional project teams environment. Ability to perform in various roles from individual contributor to a leadership role in small projects. Ability to contribute to planning, organization and managing of project teams using a structured delivery methodology
Understanding of software development lifecycle methodologies, including Agile
Understanding of IT process frameworks including ITIL
Ability to translate, statistically analyze data, and effectively report problems through written and/or graphical formats
Excellent customer service skills, with an advanced understanding of customer relationship building
Ability to use MS Word, Excel and PowerPoint, and electronic e-mail systems
Will be expected to provide occasional support outside of regular business hours
Will be expected to use a keyboard for extended periods of time

123

Senior IT Business Analyst Resume Examples & Samples

Work with Human Resource Subject Matter Experts to gather and document Business Requirements
Administer SaaS application, serving as the primary IT Contact for the HRIS application
Solid understanding of Human resources function
Understanding of SaaS third party applications, specifically the Workday platform

124

Senior IT Business Analyst Resume Examples & Samples

Gather, analyse and document Business requirements and determine how they will translate into the available WMS options
Conduct gap analysis of 3rd party WMS solutions against business requirements
Make recommendations that drives innovation leading to ease of use for customer and overall implementation time
Create System Specifications (Wireframes, Use Cases, UML, Business process modeling)
Act as the primary e-business liaison to business teams as well as onsite or offshore development team for assigned projects
Provide Quality Assurance for newly developed solutions and coordinate User acceptance
Support deployment and post-launch maintenance/enhancement
Coordinate Change Requests and develop Release Plan
At least 3-5 years in of experience in IT or related field, proven experience with commonly used concepts, practices, and procedures within IT field
Preferred fulfillment experience in WMS
Experience in B2C e-Commerce advantageous
Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team members and management
Must be very detail-oriented and possess the ability to exercise independent judgment, work independently with limited supervision
Demonstrated facilitation skills
Must be able to elicit requirements from various personalities across organizational and geographical boundaries
Experienced with warehouse management system
Experience in order management system is advantageous
Strong Project Management skills (Prince II)
Must be leading a team
Experienced with requirements engineering tools and SQL databases
Willing to travel internationally
Master or Bachelor’s degree in Computer Science/ Engineering or related fields

125

Senior IT Business Analyst Resume Examples & Samples

Achieve consensus across stakeholders by driving clarity around needs, findings, gaps and mitigation measures
Define, validate and deliver solutions that meet business needs/goals/objectives/budget
1+ yrs experience in both Agile and Waterfall methodologies
2+ yrs Business analyst experience
1+ yrs proven ability to reduce costs through continuous improvement (LEAN, DMAIC, Six Sigma) methodologies

126

Senior IT Business Analyst Resume Examples & Samples

The review, analysis, and evaluation of processes, systems, and user needs for planned projects
Establishes an overview of the requirements defined by the customer; drives definition of business, technical, and architectural requirements, and recognizes any inconsistencies, assumptions, and critical elements that must be considered in an Enterprise solution
Demonstrates experience in use of common software implementation methodologies; understands and applies relevant problem solving frameworks and techniques to client engagement and internal projects
Interacts with stakeholders in the IT and business groups to provide the engineering view of the users' vision regarding the structure and function of the system, as well as the areas in which the system must be able to evolve
Develops the integration strategy, if required, following fundamental architectural concepts and in accordance with customer’s requirements and constraints, to ensure that solutions and customer’s data sources are appropriately integrated
Guides the project through the development and implementation phase to handle solution oriented topics
Demonstrates strong qualitative analytic capabilities, particularly in relevant strategy formulation areas such as client, industry, and management issues/challenges
Works collaboratively with practice leadership team to grow, develop and enhance solution best practices, tools and methods, and intellectual property
Creative problem solving and conflict resolution
Team-oriented; willing to align work with team’s priorities and goals
Clear and effective communication, in written and verbal formats
Apply high-level solution architecture and design
Apply Viewpoint integration techniques effectively
Implementation Methodology
Viewpoint 7 functional and technical expertise
Server technologies: Microsoft SQL Server database, Reporting Services and Analysis Services, Web servers, etc

127

Senior IT Business Analyst Resume Examples & Samples

Gather, analyze, document and manage system requirements (both functional and non-functional) for technology solutions that address and satisfy business requirements
Translates business requirements to system requirements and functional specifications
Collaborates directly with Business Partners, Technology Teams, Solution Architects, Application Developers, and Testers to ensure they understand the functional requirements of the system
Proactively works with stakeholders to identify future system opportunities and enhancements
Consulting/Problem Solving -- work in an advisory capacity to identify key technical business problems, develop and evaluate alternative solutions and make recommendations
Defines internal and external user interfaces
Performs technical analysis of business requirements
Documents internal and external system interfaces and related mappings
Drives prototyping activities that validate business requirements and solution definitions
Assists in quality assurance and testing activities
Defines detailed design components with high level architecture blueprints
Coordinates integration activities to ensure successful implementation
Completes all required documentation on assigned projects
Provides integrated systems analysis and identifies how application/systems interact to support business processes
Assists with production validation to ensure technical solutions perform according to defined specifications and business requirements
Assists with troubleshooting system production issues when required
Systems Delivery -- extensive experience in all aspects of the software development life cycle

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Senior IT Business Analyst Resume Examples & Samples

MAGNITUDE OF THE JOB
Must have thorough understanding and experience with information technology architectures, concepts and applications, including sequential, indexed and relational file structures, batch processing architecture and controls, and interactive processing architecture and controls
Must possess good skills with word processing and charting tools such as Microsoft Word, Visio, Lotus Notes, etc
Must be able to avoid distractions resulting from operational emergencies to prevent project delays and cost escalations
Must function as an effective senior team member, and inspire others to do their best to contribute to the team’s success
Must demonstrate good interpersonal and communication skills

129

Senior IT Business Analyst Resume Examples & Samples

Leads or participates in the tactical process of defining and implementing multi-year, corporate-wide initiatives of the highest levels of risk, complexity, budget dollars and impact to the business by thoroughly understanding the business needs and implications, documenting business requirements, building consensus, proactively identifying and navigating issues and implications to mitigate risks
Leads or participates in annual business process mapping process with client areas and IT partners
Serves as liaison with appropriate governance committees to ensure alignment with strategic direction, vision and mission. Ensures required approvals are obtained
Leads collaboration efforts to work through complexities associated with coordination across multiple areas, conflicting efforts and limited resources
Works with IT partners to translate business requirements into technical specifications. Accountable for ensuring business requirements are reviewed, addressed and accurate in deliverables before release. Accountable for understanding and communicating accurate business requirements to IT partners and ensuring technical specifications accurately reflect business needs
Facilitates communication between the IT organization and assigned business area(s) including negotiating agreements and educating IT on the direction of the business
Recommends improvements to achieve and deliver high quality, value-added services. Identifies opportunities for application enhancement for future upgrades
Facilitates evaluation of delivered technology solution to ensure it satisfies the business needs. Accountable for triaging issues, identifying root cause of systemic issues and ensuring a fix is identified and implemented
Conducts business process analysis, needs assessment and cost-benefit analysis studies and provides input into business case
Builds internal partnerships to improve communication, coordination, collaboration and effective working relationships. Ensures client needs and expectations are met
Identifies risks, evaluates controls and prepares findings and recommendations
Participates in monitoring and evaluating the effectiveness of technology solutions, policies, practices and processes and establishing metrics for released applications
Prepares and executes rollout or maintenance plans for supporting products (e.g. applications, reports, databases, tools) once they go live to the end-user
Mentors and coaches less experienced IT Business Analysts
Health care industry related experience a plus

130

Senior IT Business Analyst Resume Examples & Samples

Proactively communicate and collaborate with external and internal customers to analyse information needs and requirements
Articulate requirements using recognised industry standard techniques – user stories follow INVEST principles
Works independently with stakeholders to define concepts and collaborate with Solution Architects, Project Managers and Technical Leads (foster a 3 Amigos relationship in the team), at times acting as the project / delivery lead if required
Be the liaison between the business units, technology teams and support teams
Act a Product Owner where required to support delivery teams, including backlog management, prioritisation and business acceptance testing
Prior experience of systems development lifecycle, specifically solution design, analysis, architecture and design
Prior experience of managing one or more small projects
Relevant business analysis qualification (IIBA/BCS) and/or diploma or undergraduate degree in a relevant subject or equivalent experience

131

Senior IT Business Analyst SD & Pricing Resume Examples & Samples

Manages the relationship between business partners and the IT department relative to requirements, solutions, and priorities
Works with business partners to determine the alignment of initiatives with business goals and value
Develops and maintains advanced knowledge of the capabilities and functions of assigned application software. Uses this knowledge to recommend optimal solutions to business requirements that best leverages the product
Assesses the cross-functional impact of changes to business processes
Assists in all aspects of solution development and deployment activities with the exception of coding. Emphasis will be on scope definition, requirements definition, system configuration, testing, and deployment
Develops and documents new processes
Performs system support activities and ensures production support service levels are met for all business applications
Assists in upgrade & migration activities, ensuring these meet business requirements and goals
Creates training documents and system documentation
Ensures that IT practices and policies are adhered to and aligned across the enterprise
Advanced Project Management Skills – Capable of managing large projects. These projects would involve more than 4 additional people and require up to 500 hours effort for the total team
Communication - Strong written and oral communication and presentation skills. Ability to communicate complex ideas in plain language. Good listening skills and ability to fully understand concepts by asking good questions
Collaboration Skills
Problem Solving: Methodical and disciplined approach that emphasizes the long-term perspective
SME with respect to SAPSD, specifically pricing
Solid understanding of SAP data structures
Advanced understanding of business area supported
Business acumen - ability to separate high-value initiatives from low value and articulate the difference
Influence - Needs to inspire confidence and credibility and be willing and able to influence others opinions where appropriate
Conceptual understanding of IT fundamentals such as networking, programming, data center operations/scheduling, BI, Helpdesk, Security
Technical Strength: Able to translate business needs into terms technical experts can easily understand and respond to
Technical strength: Solid capabilities with data access tools and SQL
Technical Strength: Basic understanding of application software technical capabilities with respect to development & integration (Includes ABAP, PI, Transport, etc.)
Test strategy skills: Put together good testing plans and execute them
Ability to interact with personnel at all levels of the company to obtain, analyze, and discuss business processes and solutions
Solid understanding of data structures for assigned application software
Must be able to query data – either through SQL or 3rd party ODBC connected tools like MS-Access
Minimum 5-6 years’ experience with SAP SD, with at least two years working on projects related to pricing of medium to high complexity
Minimum of 3 years IT Business Analyst experience
Knowledge ofVistex DMP module preferred

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Senior IT Business Analyst Resume Examples & Samples

Create requirements, prioritize work, and determine acceptance criteria
Create the appropriate documentation to support current and future development
Maintain all documentation related to project progress and compliance reporting
Develop use cases, functional specification and data mappings to explain/demonstrate business requirements/specifications to Product Development teams
Troubleshoot and identify gaps with existing systems/processes such as, but not limited to, manual processes that can easily be automated, lack of appropriate tracking systems, security risks and vulnerabilities
Listen and apply the priorities of the work around you in an appropriate manner to guide the team in the right direction
Work with internal & external customers, business analysts, and other IT staff to define and deliver innovative enterprise class business
Work directly with business customers (process owners and key users) to compile and prioritize regional and global IT enabled business process initiatives
Lead and manage small to moderate sized regional and global projects, participate in various in-house and global projects as a team member, maintain detailed project plans, monitor project budget, perform business process mapping, resolve issues, assist other project resources, communicate status, and develop & deliver on-site and remote training to users
Understand all elements of the software development life cycle, including planning, development, requirements management, quality assurance and deployment
Detail-oriented with a strong work ethic
Excellent facilitation skills in conducting Affinity mapping workshops, product/project demo, walkthroughs and surveys
Experience in prioritizing the product backlog with the business teams by identifying, documenting business requirements, and advising business on options, risks, and costs
Experience in translating business and user requirements into detailed user-stories and wireframes for user interfacing flows; worked within a multidisciplinary team that includes Architects, UX, QA Testing, and Software Development team members
Excellent communication skills, both oral and written, including ability to conduct formal and informal presentations and workshops with the ability to communicate across all levels of the business
Ability to work independently or as part of a team
Experience in working in an Agile environment, including working knowledge of the methodology, user stories, and iterative development
Familiarity with Agile development methodologies and AML tools such as Jira, TFS, etc
Education or working knowledge in business analysis
Experience with CRM, ecommerce, ERP (SAP), and B2B operations is highly desirable
Bachelor’s degree in Information Systems, Business, Computer Science or related areas, or equivalent additional work experience required
MBA degree preferred
Minimum 6 years of ERP, HR, E-Commerce, Microsoft .Net, SQL, database design, Web Services, XML,
Certificate in PMP project management tools or Microsoft projects

133

Senior IT Business Analyst Resume Examples & Samples

Engages directly with business customers, project stakeholders, and application development teams to understand project objectives, requirements, and approaches
Works with key project stakeholders to understand and validate high level requirements, refine scope, develop and document detailed requirements for application development teams
Translates technical issues, breaking down technical and architectural complexities for project stakeholders, explaining developer activities, uses analysis models such as reviews and walkthroughs
Assists in validation of technical deliverables for completeness, accuracy, and quality
Analyzes technical requirements, verifies implementation and alignment to business requirements
Collaborates with development team to analyze 'what if' scenarios and impacts to upstream systems
Aids in writing test plans, testing approaches, and user acceptance test (UAT) cases, liaisons between project team and testing team during UAT
Develops and executes training plans for business customers and technology teams Identifies project issues and risks Focuses on usability, performance, security, portability, and service levels
Guides project activity from concept through implementation
Connects with all team members to provide support when needed ensuring quality and success of initiatives
Provides on-call support for daily batch cycles on a monthly rotation (one month out of three), support daily balancing of daily batch cycles on a weekly rotation (one week out of three), and perform month-end and quarter-end reconciliation activities as required. On-call support of the daily and month-end/quarter-end activities may require work to be done outside of normal working hours or on weekends, which is typically but not always scheduled in advance
Strong oral and written communication skills ensuring effective communication and requirements documentation between business customers and technical teams
Significant experience with interviewing, listening, facilitating, eliciting, and communicating with stakeholder groups in obtaining essential requirements information, including when there is hesitancy to discuss challenging topics
Experience working with large data sets, able to write and execute SQL queries to extract, review, and present data to business units Interpersonal skills facilitating successful requirement workshops, brokering negotiation when necessary
Creative thinking, pushing beyond boundaries of existing practices and mindsets Analytical mindset, differentiating 'needs' from 'wants', deriving necessary and implicit requirements
Organized, successful managing a wide array of information, detail-oriented producing accurate deliverables Uses visual modeling for requirements and processes so common understanding is confirmed
Experience with both packaged software and custom developed software
Understanding of multiple software development methodologies (Agile, Iterative, Waterfall) and corresponding requirements and management practices that support them
Self-motivated, independent team member
Equivalency of bachelor's degree in a related field (information systems, computer science, business) 5 to 7 years of experience in business analyst or other related business/information systems functions
Experience and knowledge of data warehouse, information management, reporting analytics applications, and application/business domain knowledge
Business Analyst Professional (CBAP) certification Lean Six Sigma certification
Knowledge of Borland CaliberRM and HP Quality Center/Test Director applications
Experience in design, development, and optimization of Extract
Transform and Load (ETL) programs using IBM Infosphere DataStage or similar

134

Senior IT Business Analyst Resume Examples & Samples

Communicate effectively with IT colleagues, business users and external partners in a highly cross-functional environment
Determine business requirements and translate those requirements into viable technical solutions in both, support and project delivery roles
Independently manage work efforts in a dynamic environment as an individual contributor, while also leading initiatives from start to finish (i.e., across all phases of an implementation)
Participate in and contribute towards determining new solutions/technologies. Recommend additional system uses to resolve operational problems and identify areas for improvement
Develop relationships and work with product vendors and service providers in realizing high-quality system solutions for MGM
Contribute towards activities such as project planning, authoring RFPs, vendor selection, etc
Participate in support-related activities such system monitoring, maintenance, disaster recovery, etc
Excel in a team environment, motivate others towards achieving departmental and company goals, and be dedicated to expanding his/her knowledge base as well as sharing that knowledge with others
M&E industry (Studio) experience is a must, specifically with TV & Digital distribution, Networks and Channels
Good understanding of business processes pertaining to TV Sales (e.g., Deal/Opportunity management, Customer Management, Pipeline Tracking, Rights Avails), Contracts Servicing and Finance (e.g., Contract Management, Billing, Revenue Recognition), Planning (Budgeting and Forecasting)
Familiarity with business models pertaining to OTT and other industry trends is desirable
Practical knowledge and experience of implementing and working with ERP systems such as SAP (CRM-IPM and ECC), BI Reporting systems such as MicroStrategy and SaaS applications such as SalesForce and/or other M&E industry-specific products
Involved in multiple full lifecycle (FLC) implementations, support projects, and upgrade projects
Proficiency in various system development lifecycle (SDLC) methodologies showcasing efforts such as planning, systems analysis, design, testing, training and documentation
High level of proficiency with documentation and reporting tools, including Excel, Word, PowerPoint, Project, Visio and Access
Knowledge of project management principles, techniques, and tools. Experience with Agile/Scrum techniques
Ability to work on multiple, concurrent projects
Experience working with teams of various sizes on projects with varying scopes, preferably in both consulting and end-client capacities
Data analysis experience is highly desirable
Technical skills in SAP and SQL highly desirable
Leadership and management experience a plus, but not mandatory

135

Senior IT Business Analyst Resume Examples & Samples

Works closely with IT management and the clients to identify and specify business requirements and processes in diverse development platforms, computing environments (e.g., host based, distributed systems, client server), software, hardware, technologies and tools
Works with a diverse business community to document as-is and to-be business processes
Documents clear and testable requirements which describe a system to be implemented
Collaborates in the creation, review and approval of validation documents
Recommends business process and system changes to improve efficiency and business outcomes
Participates as a key member of implementation projects, which may include requirements gathering, application design, software configuration, testing, validation and end-user knowledge transfer
Helps facilitate clear communication between business stakeholders and IT technical teams
Evaluates and recommends changes to complex business processes as needed
Provides industry best practices and support the change management process
Provides functional advice or training to other team members
Provides Project Management for Projects as required
Manages day-to-day client interaction and expectations for multiple or large-scale projects. Continually seeks and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
Develops a knowledge base of each client's business, organization and objectives
Works with IOPS management to identify and specify complex business requirements and processes for diverse development platforms, computing environments (e.g., host based, distributed systems, client server), software, hardware, technologies and tools
Provides baseline support of projects & systems
Provides updates through a close working relationship with key IT and business leadership
Maintains awareness of new and emerging technologies and the potential application on Projects
Demonstrated ability to interpret and document an extensive variety of business and technical processes
Working knowledge of technology solutions like: Document management systems, project management systems, laboratory information management systems, learning management systems, electronic batch records, manufacturing execution systems
Requires an in-depth knowledge of the system development life cycle
A demonstrated ability in creation of requirements, design documents and test scripts
Must be competent to work at the highest technical level of all phases of system design and implementation
Ability to communicate at all levels with clarity and precision both written and verbally together with strong presentation skills
Ability to anticipate client needs and propose alternative business solutions
Must show strong judgment and time management skills
Strong Customer Service Focus
Ability to work alone or as part of a team
Knowledge of GMP, 21 CFR Part 11 and Annex 11
BS/BA in related field and minimum of 5 years relevant experience supporting technology projects and implementations required
Prior experience in a Pharmaceutical, Biotech, Medical Devices or Research environment required
At least 5 years’ experience in gathering requirements and business analysis required
Requires 5 years' hands-on experience with one or more technology solutions such as: Document management systems, project management systems, laboratory information management systems, learning management systems, electronic batch records, manufacturing execution systems

136

Senior IT Business Analyst Resume Examples & Samples

Responsible for business requirements collection from which applications can be developed or modified
Engages and may lead the business customers on business processes and practices associated with the IT systems that implement, support or enable those processes and practices
Often leads collection and analysis of data and information from business users to understand how systems can solve business problems, and identifies opportunities for process improvement
Engage and may lead in collection and analysis of possible project engagements, documenting project scope (objectives, deliverables, critical success factors, assumptions, global and regional considerations, and resource requirements), prioritization, cost/benefit, potential risks, and feasibility
Engages and may lead in the definition of work and project scope, objectives and business requirements and the research and selection of potential solutions
Produces and may lead the definition and review of the content for user guides, training classes, and other end-user documentation for applications and processes
May lead the development of functional test scripts representing business processes and the verification activities that ensure that solutions meet business required
Has established knowledge & understanding of functional testing scenarios at both business and technical levels. May lead testing activities with appropriate technical and customer personnel, to ensure that customer interests are represented in all testing stages
Responsible for traceability of requirements, translation of business and system requirements into functional and technical specifications. Alerts team leadership when traceability appears weak, or is lost. When changes to the requirements occur, performs the impact analysis and recommends follow-through actions
Forges a network of beneficial relationships with all levels, including management, within IT organizations and the customers of IT in order to establish mutual trust and provide a foundation for high level project partnership. Initiates and develops working relationships with internal groups and outside contacts with frequent interaction as a key priority
Prepares documentation and presentations, and chairs meetings
Applies influence, negotiates, and mediates discussions needed to make progress towards achieving business goals and objectives. May lead conflict resolution activities
Understands the business needs at a strategic level and can correlate problems to one or more processes, tools or systems
Understands multiple customer contexts (business processes and IT infrastructure and tools)
Recognizes ramifications of a customer's problem relative to those multiple customer contexts
Manages customer expectations at all levels
Defines and may lead the activities to ensure those expectations are met
May occasionally represent the organization on specific issues
Promotes IT customer development of measurable business objectives and process improvements
May lead work with audit authorities to develop compliance controls
Provides second level support, relating to business applications and processes, and escalation support for aging unresolved issues
May lead interactions with third parties including application service providers and partners
Provide subject matter (super user) expertise for business software application definition & functionality within a specific business segment
5+ years of Oracle Applications experience, in at least 3 of the following Oracle modules (Purchasing, WIP, Cost, BOM, MRP, Order Management and Inventory)
10+ years' experience in a manufacturing environment, especially experience in a Materials Department is highly desirable
Previous Oracle Application implementation experience of the following modules listed is highly desirable. (Purchasing, WIP, Cost, BOM, MRP, Order Management and Inventory)
Must be willing and able to work in an end-user environment; assisting and supporting end users
Demonstrated ability to lead and administer business projects
Demonstrated ability to gather, clarify, quantify and document business project requirements
Demonstrated ability to define a business project scope
Demonstrated ability to suggest, define and implement business improvement projects
Knowledge of lean manufacturing techniques is highly desirable
Excellent English written and verbal skills required

137

Senior IT Business Analyst Resume Examples & Samples

Formulate and define systems scope and objectives for high impact Billing, P and L and MIS projects through in-depth evaluation of complex business processes and systems by using industry standards in Business Analysis
Practice effective project management from project inception through to implementation/go-live
Consult with the Prime Brokerage front office and finance clients to establish business specifications and partner with the development teams and managers to define the functional solution
Exhibit a core understanding of the Prime Finance/Prime Brokerage business
Undertake the role of a problem solver, demonstrating the business analysis skills of providing solutions to the business needs across the Billing, P and L and MIS functions
Maintain meeting minutes summaries to ensure effective, on-going communications across all team members
Collaborate effectively with development managers to ensure project deliverables remain on track and aligned with business goals
Use Business Analysis methods to evaluate evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current Billing, P and L and MIS systems
Consider the business implications of the application of technology to the current business environment; identify and communicates risks and impacts; propose risk mitigation options
Display insight, discretion and good judgment in making decisions and highlighting problems to management
Display a broad range of interpersonal and professional skills
Respond positively to rapidly changing priorities and business needs and add value in several areas
Act as a team player, providing cross-coverage of other functions in the area when needed
Ability to prioritize and manage own time based on the business needs
Ability to work with both business users and technology teams in other locations remotely
Knowledgeable of Microsoft Office – Excel, Word, Project, Visio, PowerPoint

138

Senior IT Business Analyst Resume Examples & Samples

Providing leadership utilizing business and consultancy skills, as subject matter expertise in a given business area as the work load requires
Professional in developing sound relationships with key business representatives
College Degree or equivalent experience
Must have experience in Infrastructure, Networking or Cyber Security

139

Senior IT Business Analyst Resume Examples & Samples

Manages business expectations, conduct project milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities with business area
Proactively analyzes with the business side the schedule of activities and coordinates with the Delivery Manager
Defines technical requirements together with business
Suggests to platform manager improvements and changes to business processes and/or platforms
Creates and manages detailed analysis, analytical reporting, address feasibility, and consult with stakeholders
Develops presentations, dashboards, reports, and other team project communications and documentation, with junior analyst support as needed
Defines technical requirements together with business, with junior analyst support as needed
Manages business expectations, conducts project milestone reviews, manages process performance and conducts continuous improvement and causal analysis activities with business area
Bachelors Degree in Economics,Finance,Information Systems,or similar preferred
Between 4-7 years of experience with 3 years working in the financial sector, preferably with experience in Management Consulting or similar work with exposure to Risk and technology functions
Comfortable working with senior managers across functions, with an ability to influence decisions and outcomes in an independent basis
Ability to influence outcomes and decisions of senior stakeholders
Analytical skills; ability to gather and analyze complex risk and operational data
Excellent project management skills and proven project execution experience
Familiarity with other tools of the Microsoft Suite (Project, Vizio, etc)
Knowledge and comfort working with data models and complex data sets and of risk best practices and risk technology infrastructure.Knowledge of risk management and risk technology activities

140

Senior IT Business Analyst Resume Examples & Samples

Serve as an internal consultant within Supply Chain teams and partner organizations on SAP capabilities and operations execution best practices
Partner with Supply Chain area leadership to understand capability needs and to improve the overall efficiency of the teams
Ensure delivery of supply chain Backend/Finished Goods/Logistics solutions within our ECC toolset
Deliver large scale, high-value projects by leveraging an established delivery methodology
Provide expert functional and process guidance on system capabilities and solution approaches
Guide and/or Work within cross-functional teams (Operations areas, other SCRUM teams, SC, PMO) to drive successful deployments
Leverage metrics and performance data to understand opportunities for improvement
Minimum of 10 years experience as an SAP analyst
Minimum of 6 years SAP SD/LE/MM systems experience, primarily focused on Logistics Execution functionality
Experience as a key team member on multiple full implementation cycles
Ability to work independently with short deadlines
Ability to lead teams/projects across multiple disciplines
Strong communication skills (written, verbal and presentation)

141

Senior IT Business Analyst Resume Examples & Samples

Good understanding of Writing User Stories, Agile SDLC, and Scrum backlog planning
Support the business in the development of initial requests for IT services through the IT intake process, including establishment of business justification and ROI
Lead feasibility and scope meetings to obtain business and functional requirements
Develop use cases and process flows and ensure documentation conforms to SLC/PMO standards
Ensure requirements gathering begins with the current state outlined, minimizing time needed to understand the current workflow. Pre-build use cases prior to project kick off to efficiently proceed through the requirements process
Gather and document how project success is to be measured
Provide input, clarify questions, and review technical specifications, business processes, and recommendation to ensure technical design meets documented business objectives. Have thorough understanding of technical solution design and resulting process changes – focusing on requirements and testing concepts
Clarify questions/defects during testing process to ensure project requirements are met: Identify and assess potential scope creep
Obtain written approval of final requirements from all stakeholders
Follow requirements change request process, updating and distributing revised documents for stakeholder review and approval. Validate and work with Project Manager on changes affecting deliverable/project cost or schedule
Work with the business and IT Project Managers to ensure that project requirements are met through the delivery of projects during the project execution and the closedown phases
Develop project release notes communicating intended system changes to Release Management and business organizations
Suggests areas for improvement in business internal processes along with potential solutions
Manage knowledge repositories
Able to lead multiple small/medium projects where no Project Manager is assigned. Performs as a Project Coordinator to assist a Project Manager on large projects
Works under general supervision and follows standard PMO procedures and practices
Identifies and recommends changes to improve PMO processes
Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, and Visio
Customer driven and a team player, with strong interpersonal and customer interface skills
Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results
Candidate must excel in communication/presentation skills, both oral and written, and tailor communication to various levels of the organization
Ability to interact professionally with diverse group of subject matter experts at various levels within an organization
Must be able to work and prioritize in a fast paced changing environment while coordinating multiple tasks/projects simultaneously
Demonstrated ability to produce clear and concise project documentation
Effectively manages client expectations and escalations
Ability to work either independently or as part of a larger team
Ability to work under minimal direction
Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form
Bachelor’s degree and (5) years' experience or equivalent combination of education and experience as an IT Business Analyst
5-10 years of prior IT Business Analysis experience or experience as a user of IT applications with experience with Writing User Stories, Agile SDLC, Scrum backlog planning, software delivery, project management, requirements gathering desired
Specific business knowledge within the Telecommunications Industry is desirable

142

Senior IT Business Analyst Resume Examples & Samples

Develop consistent communications for assigned business groups regarding IT products, solutions, and schedules and develops proper communication method for planned or emergent IT work
Provide project management and support for customer IT projects or participates in IT related projects for business group. Serve as a customer advocate, representing needs and directions of the business unit to IT organization
Evaluates new IT developments and evolving business requirements and recommends appropriate system alternatives and/or enhancements to current systems
Bachelor degree in Computer Science or a related discipline; OR 6 years of prior equivalent work related experience in lieu of a degree
6 years of related experience in business and/or information technology systems analysis or support
At least 3 years of experience participating in delivering IT projects
Strong interpersonal skills and written/oral communications skills to work effectively with customers, peers, and all levels of management
Demonstrated working knowledge of SQL
Demonstrated strong analytical and communication skills
Demonstrated ability to gather requirements and develop business cases

143

Senior IT Business Analyst Resume Examples & Samples

Work directly the business users and financial analysts
Interview customers to analyze, clarify and document, business processes and customer requirements
Define and assist resolving business/technical related challenges
Facilitate meetings with business and technical team members to drive towards project completion
Plan and execute the management and maintenance of projects
Support projects as they move from initiation to implementation and conduct project reviews with impacted staff
Develop user acceptance test cases based on the requirements defined
Prepare instructional documentation and update user documentation to reflect new modification
Assist in establishing project scope
Contribute in defining and maintaining business analyst role based policies and procedures
7-10 years’ experience in a MIS consumer or business analysis role
Management/project liaison experience a plus
Previous mortgage originations and servicing experience preferred
Process improvement and process re-engineering skills
Strong prioritization and interpersonal skills to balance multiple demands
Inquisitive, curious, highly self-motivated to learn new business concepts
Ability to build team and external business relationships
Ability to collaborate with team members to achieve results
Solid balance of technical and business related knowledge

144

Senior IT Business Analyst Resume Examples & Samples

Develops requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate functional areas
Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements
Documents requirements throughout each stage of the project or initiative to ensure trace-ability
Supports translation of business requirements into a solution design through the use of recognized Business Analysis techniques and deliverable such as Functional Design Documents, Use Cases, etc
Consults and acts as a resource to appropriate internal and/or external stakeholders to ensure solutions meet business needs
Documenting comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions
Serving as a liaison between business stakeholders and service providers (e.g., IT, third-party vendors) to facilitate requests for additional scope or process changes
Occasional travel may be required with advance notice
Demonstrated experience with full SDLC software and hardware projects from a Business Analyst perspective and proven adherence to Business Analyst standards and best practices
Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues); proven ability to develop collaborative approaches
Demonstrated experience in business case development and analysis
Ability to communicate in both technical and user-friendly language as well as the ability to effectively prioritize and execute tasks in a high pressure environment
Demonstrated experience in a role requiring interaction with executive leadership
Demonstrated experience working on cross-functional project teams
Candidate must possess strong customer service orientation skills and a professionalism
A keen attention to detail and effective listening skills
Ability and willingness to work in a team-oriented, collaborative environment

145

Senior IT Business Analyst Resume Examples & Samples

Bachelor's Degree in Business Administration, Computer Science, CIS or related field and 6 years of experience in business analysis or a related field OR 8 years of comparable experience without a degree
Demonstrated experience implementing modern ERP solutions
3 years of work experience in a business role requiring interaction with executive leadership
3 years of experience working on cross-functional project teams
6 years of experience in business case development and analysis
4+ years of IT experience in the retail industry handling retail processes like store sales, finance, supply chain, CRM
Experience gathering requirements for Identity & Access Management, Security areas

146

Senior IT Business Analyst Resume Examples & Samples

Acts as primary liaison between the business and IT and is responsible for leading the collection of business requirements, and designing solutions. Strong ability to interact with technical, functional and business teams
Advanced BA skills with Integrations and Conversion experience (Requirements Gathering, Functional Design, Data Analysis, Data Mappings, Data Validations, Testing)
Ensures all IT standards are followed including following all system security rules and functions, all programming structure rules and system design techniques, all system documentation and project status update reporting. Must conform to company SDLC procedures. Reports any problems or concerns to IT management
Experience writing functional requirement specifications, writing use cases, test plans and cases
Works with developers to realize the specifications presented
Maintains knowledge of current trends in the field; and attends appropriate training programs to remain current with skills

147

Senior IT Business Analyst Consultant Resume Examples & Samples

Participate in Planning & Development Integrated Platform design, through working with IT and the business, to document requirements, and procedures
Create and maintain the new platform's Data Relationship Diagram, User Stories, Scenarios and Use Cases
Analyze, draw process modeling, flowcharts and provide informal training to operation staff
Business requirement gathering lead, and documentation
Process flow analysis and diagram. Six Sigma will be a plus
Data modeling and diagrams
Project Management, both in Waterfall and Agility
Bachelor degree in Computer Science, or related area
Experience in building, architecture and construction are desirable

148

Senior IT Business Analyst Resume Examples & Samples

Business Partnering and maintaining strong working relationships with key Finance business stakeholders
Leading the delivery of solutions utilising the solution delivery framework
Providing meaningful guidance and recommendations for maximising business effectiveness with standard process and systems
Reviewing functional and technical requirements with vendors/developers to ensure business requirements are adequately reflected in technical planning documents
Coordinating groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services

149

Senior IT Business Analyst Resume Examples & Samples

Riversand Technologies MDM center software
MDM SQL database structure and table data
Computer code in ‘MDM Center’ required for Root Cause Analysis and debugging
MDM business rules
Process and methodology used to deploy software and data model changes into MDM Production Environment
Error processing in MDM Center Package
Training others on deployment procedures and verifying state of environment after code deploy
Hardware and software compatibility with MDM Center package
Accurately assessing business requests and determining if changes are compatible with overall system design
Developing and implementing permanent improvements to file storage in MDM servers
Technical understanding of limits and constraints on MDM system regarding volume of data that can be processed, quantity rates for normal and peak processing, and potential business impact from exceeding processing limits
MDM application performance and abilities
40 hrs per week. 9am to 5:00pm. Monday - Friday. Please submit resumes to: joe_bryant@vfc.com. Ref. SIT-BA01

150

Senior IT Business Analyst Resume Examples & Samples

Bachelor’s degree in Business, MIS or comparable field
Knowledge and experience in Cloud Technologies, specifically ServiceMax with ERP integration
Experience of Databases including SQL Server. Ability to write Adhoc SQL Scripts
Knowledge of operating system including Windows Server 2008+ for Application Deployment
Credible experience of Service Business industry with L&M, O&M and PSA type contracts
Understanding of Business Processes of CRM, Order to Cash, Procure to Pay, Service Management, Logistics and Supply Chain
Understanding of SOX IT Controls and Software Development life cycle (Agile or Waterfall)
UML Modeling concepts including Activity, Package and Use Cases Diagrams
Experience of implementing Staging Environments and knowledge of Release, Configuration and Change management methods
Understanding of various Application Architectures including Client Server, Object Oriented and SOA
Ability to provide functional and technical support to cross functional and geographically dispersed user base on day to day basis
Experience of performing Disaster Recovery Test with Business

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Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

x Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Trackwise Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

Senior IT Business Analyst Resume Examples & Samples

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