Senior Customer Assistance Representative Resume Samples

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K Reichel

Kyla

Reichel

41913 Elbert Branch

Boston

+1 (555) 957 8624

41913 Elbert Branch

Boston

Phone

p +1 (555) 957 8624

Experience Experience

Boston, MA

Senior Customer Assistance Representative

Boston, MA

Upton-Cummings

Boston, MA

Senior Customer Assistance Representative

Manage outgoing calls for callback management, and miscellaneous calls as assigned
Provide general assistance
Manage outgoing calls for callback management and miscellaneous calls as assigned
Provide all customers with undivided attention while assisting them at the exit booth
Provide a high level of customer service by assisting customers as they pick up and return vehicles
Provide all customers with undivided attention while assisting them at the exit gate
Make eye contact and greet all customers; thank customer at the conclusion of all transactions

New York, NY

Seasonal Senior Customer Assistance Representative

New York, NY

Jones-Toy

New York, NY

Seasonal Senior Customer Assistance Representative

Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Meet and greet customers in a friendly and timely manner
Sunday - 11:00 AM - 6:00 PM
Saturday - 8:00 AM - 3:00 PM
Process returns, check-ins

present

Boston, MA

Overnight Senior Customer Assistance Representative

Boston, MA

Parker, Schamberger and Grimes

present

Boston, MA

Overnight Senior Customer Assistance Representative

present

Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide directions and general assistance
Assist to assess condition of rental upon return
Perform miscellaneous and backup duties job-related duties as assigned
Perform miscellaneous and backup job-related duties as assigned
Process returns, check-ins and exit kiosk transactions
Sell optional protection products, upgrades, fuel options and other additional equipment

Education Education

Bachelor’s Degree

Indiana University

Bachelor’s Degree

Skills Skills

Strong verbal and written communication skills, and the ability to understand and follow instructions
Ability to handle and solve problems in a professional manner
Knowledge of general office practices, basic computer programs and standard office equipment
Ability to learn all aspects of this role on-the-job
Strong telephone handling skills
Ability to maintain confidential information and discretion
Strong organizational and time management skills
Accurate administrative skills in the area of typing, data entry and reporting
Ability to work independently and/or as a team in a cooperative manner to accomplish joint tasks and common objectives
Strong time management, attention to detail and ability to work in a fast-paced environment and handle multiple tasks, as well as resolve recurring and some irregular problems

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Senior Customer Assistance Representative Resume Examples & Samples

Must be willing to accept $11.00 an hour
Apart from religious observation, must be able to work approximately 20-25 hours per week with in the following hours
Monday- Friday 1:00pm-6:00pm

Senior Customer Assistance Representative Resume Examples & Samples

Must have at least 1 year prior face to face customer service retail experience
The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid unrestricted driver's license
Apart from religious observation, must be able to work a maximum of 40 hours within Enterprise's business hours
Are you willing to accept $13 per hour for this position?

Senior Customer Assistance Representative Resume Examples & Samples

Must live within the Dallas/Fort Worth and surrounding area
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
Must not now or in the future require work authorization sponsorship from our company for an employment-based work permit or other work authorization document
Must be available to work a set 40 hour/week schedule, with flexibility to work evenings and weekends
Currently be enrolled as a Sophomore, Junior, or Senior in a 4 year degree program preferred
Prior experience in a customer service or retail environment preferred

Senior Customer Assistance Representative Resume Examples & Samples

Must have at least 1 year prior customer service experience
Must be available to work evening, weekends and holiday shifts
Must be available to work one of the following schedules

Senior Customer Assistance Representative Resume Examples & Samples

Must have at least 1 year prior customer service experience (Can be non-concurrent)
Must be available to work holidays
Must be available to work one of the following open schedules

Senior Customer Assistance Representative Resume Examples & Samples

Perform miscellaneous and job-related duties as assigned
Must have a High school diploma or GED
Must have 6 months of prior customer service, retail, or administrative support experience
Must have a valid U.S. driver’s license

Senior Customer Assistance Representative Resume Examples & Samples

Must have reliable transportation to and from work
Must have a valid drivers license with no more than 2 convicted moving violations and/or at-fault accidents on driving record in the past 3 years
No drug, alcohol related, reckless, or 6 point convictions on driving record in the past 3 years
Apart from religious observation, must be able to work the following schedule not to exceed 25 hours on the Eastern Shore

Senior Customer Assistance Representative Resume Examples & Samples

This position is Part-Time (up to 25 hours/week)
This position is located in THE VILLAGES
This position pays $10.25/hour
Apart from religious observations, must be able to work: Monday 7:30am-5:30pm, Friday 7:30am-5:30pm, and Saturday 8:30am-12:30pm
Must have at least 6 months of sales experience
Must be able to understand, read, write, and speak English
Must be willing to work part-time (up to 25 hours/week)
Must be willing to work in THE VILLAGES
Must be willing to accept a salary of 10.25/hr

Senior Customer Assistance Representative Resume Examples & Samples

** Must be available to work the Graveyard shift, weekends and holidays
Must have Associates Degree or 2 year education equivalent
Must have at least 1 year prior customer service/retail within the last three years
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years, with one falling off within the next 6 months
Must be available to work the Graveyard shift, weekends and Holidays

Senior Customer Assistance Representative Resume Examples & Samples

This position is Full-Time (40hrs/week)
This position is located at our Madison airport location
Pays $11.30/hr + perofrmance based commission
Apart from religious observation, must have flexibility to work Sunday through Thursday (12pm-8pm)
Effectively market the company while picking up customers up and/or dropping off customers in a safe and courteous manner and assisting customers as needed
Must be able to work full-time (40hrs/wk)
Must be willing to accept $11.30/hr + performance based comission

Senior Customer Assistance Representative Resume Examples & Samples

This position is located at our Baraboo location
Pays $11.30/hr + performance based commission
Apart from religious observation, must have flexibility to work Monday-Friday (7:30am-5pm)

Senior Customer Assistance Representative Resume Examples & Samples

Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no drug or alcohol related conviction on driving record in the last 3 years) criminal, employment reference, education and social security. A conviction will not necessarily disqualify you for employment. Rather, such factors as age and date of conviction, seriousness and nature of the crime, and rehabilitation will be considered. Applicants will not be asked about their criminal record and no criminal background checks will be conducted unless and until a conditional offer of employment has been extended
Must be living within a reasonable commute of no more than 30 minutes to the location(s) listed above within 30 days of anticipated start date
Apart from religious observations, must be able to work one of the following schedules
O Schedule One

Senior Customer Assistance Representative Resume Examples & Samples

This position is full-time (40 hours/week) and includes benefits
This position is located at the Orlando Airport
Apart from religious observations, must be able to work (5) 8-hour shifts per week during the hours of 3pm-12:30am, including weekends and holidays. Two days off per week will be on weekdays

Senior Customer Assistance Representative Resume Examples & Samples

Must have at least 1 year prior retail customer service experience
A basic level of computer experience and understanding of Microsoft Office Products is required
Must be able to work a 3rd shift position, starting between 8pm and 10pm
Apart from religious observation, must be able to work nights, weekends and some holidays

Senior Customer Assistance Representative Redlands Resume Examples & Samples

Manage outgoing calls for callback management, and miscellaneous calls as assigned
Provide directions and general assistance
Process returns, check-ins
High school diploma or GED equivalent required; some college preferred
Requires at least 6 months sales experience
Must have an unrestricted valid drivers license with no more than 2 moving violations and/or at-fault accidents within the past 3 years

Senior Customer Assistance Representative Resume Examples & Samples

Meet and greet customers and accounts in a friendly and timely manner
Must be available for a full time commitment of 40 hours/week
Apart from religious observation, you must be able to work

Senior Customer Assistance Representative Resume Examples & Samples

Must be willing to accept the pay rate of $10.50 per hour
Some sales experience preferred
Apart from religious observations, must be able to work up to 40 hours a week the during the following business hours

Senior Customer Assistance Representative Resume Examples & Samples

Must be available nights and weekends
Must be ok with making $12.40 per hour with the option to earn bonuses based upon performance
Must be ok with part time hours, working no more than 25 hours per week

Senior Customer Assistance Representative South Lake Tahoe Resume Examples & Samples

Process returns, check-ins transactions
Must have at least 12 months prior customer service retail or sales experience in the last 5 years
Must be available Monday 8:30am -5:00pm, Tuesday 8:45am-1:00pm, Friday 8:45am to 1:00pm and Saturday 8:30am-12:30pm

Senior Customer Assistance Representative Resume Examples & Samples

Manage outgoing calls for callback management and miscellaneous calls as assigned
Effectively market the company while assisting customers as needed
Must be enrolled at a 4 year college/university
Must be available to work 20 - 25 hours per week

Seasonal Senior Customer Assistance Representative Resume Examples & Samples

Monday - Friday 7:00 AM - 6:00 PM
Saturday - 8:00 AM - 3:00 PM
Sunday - 11:00 AM - 6:00 PM
Must have at least 1 year prior goal-oriented sales expereince

Senior Customer Assistance Representative Resume Examples & Samples

Marketing in the local community to corporate business and referrals in the Mandarin language along with helping Mandarin speaking customers
Must be fluent in oral and written communication in Mandarin and English
Aside from religious observance, must be available the following hours of operation

Senior Customer Assistance Representative Palm Springs Resume Examples & Samples

Understand and communicate rental terms and conditions, vehicle features and other services
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Requires at least 6 months customer service and/or sales experience
No drug or alcohol related event on driving record in the past 3 years (DUI, DWI, failed breath test, diversion agreement or similar)

Senior Customer Assistance Representative Resume Examples & Samples

Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Must be able to communicate in English

Senior Customer Assistance Representative San Diego Resume Examples & Samples

** This is a Full-Time position. Must be able to work weekends, holidays, Evening and swing shift
Must have at least 1 year prior customer service retail or administrative support experience within the last three years
Must be available to work 40 hours a week including weekends and Holidays

Senior Customer Assistance Representative Resume Examples & Samples

Take incoming calls (reservations, rate quotes, provide information and resolution for customers, insurance companies, dealerships, repair shops and other vendors)
Manage outgoing calls for callback management, account receivables, and miscellaneous calls as assigned
Provide general assistance
Process vehicle returns and check-ins
Perform various administrative functions such as: research and billing support tasks, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous job-related duties as assigned
Must have at least 6 months of prior customer service experience
Must have a basic level experience and understanding of a PC and Microsoft Office products
Must have no more than 2 moving violation and/or at-fault accident within the last 3 years
Must have no drug or alcohol related conviction on driving record within the last 5 years

Senior Customer Assistance Representative Resume Examples & Samples

Maintain the appearance of the Exit Gate and surrounding areas to present a neat and orderly image
Provide all customers with undivided attention while assisting them at the exit gate
Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no drug or alcohol related conviction on driving record in the last 5 years) criminal, employment reference, education and social security. A conviction will not necessarily disqualify you for employment, rather, such factors as age and date of conviction, seriousness and nature of the crime, and rehabilitation will be considered. Applicants will not be asked about their criminal record and no criminal background checks will be conducted unless and until a conditional offer of employment has been extended
Must accept $12.75/hour

Senior Customer Assistance Representative Resume Examples & Samples

Must be available to work FULL TIME hours including some weekends, up to 40hrs/wk*
This position is located in Conway, SC*
Provide a high level of customer service by assisting customers as they pick up and return vehicles
Perform various administrative and basic accounting functions such as: research and billing support tasks, transfer and key logs, supply maintenance, process customer billing
Must be willing to accept pay at $10.00/hour
Must have at least 6 months of work history with one employer
Must have at least 1 year of customer service experience
Must have availability to work FULL TIME hours, including some weekends, up to 40hrs/wk

Senior Customer Assistance Representative Resume Examples & Samples

This is a FULL TIME position requiring 40/hrs per wk located in Anchorage, Alaska.*
Must have a valid driver's license with no more than 2 moving violations in the last 3 years and no drug, alcohol, reckless or negligent related convictions in the last 5 years
Apart from religious observation, must be able to work Saturday-Wednesday (off Thursday & Friday) 4:00pm-12:30am

Seasonal Summer Senior Customer Assistance Representative Brookings Resume Examples & Samples

Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Must be willing to accept a seasonal position lasting no more than 150 days starting in May 2017. Candidates who are hired will not be eligible for any other opportunities at Enterprise for a minimum of 6 months following the end of seasonal employment
Must be able to go to Sioux Falls for training
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
Apart from religious observation, must be able to work one of the following shifts (including Holidays)

Senior Customer Assistance Representative Resume Examples & Samples

Monday 7:00am - 6:00pm
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 12:00pm
Thursday 7:00am - 12:00pm

Temporary Senior Customer Assistance Representative Resume Examples & Samples

Provide a high level of customer service by assisting customers and assessing their rental needs in person
High school diploma or GED equivalent required (proof of graduation required at interview)
Apart from religious observations, candidates must be able to work 40 hours/week, including two 8 hours weekend shifts

Senior Customer Assistance Representative Resume Examples & Samples

This is a seasonal position available 40 hours per week from May 1st - September 28th.**
Must have a valid drivers license with no more than 2 moving violations on driving record in the last 3 years
No drug/alcohol related convictions, or reckless/negligent driving incidents on drving record within the past 5 years

Senior Customer Assistance Representative Resume Examples & Samples

Must have at minimum a basic understanding of sales
Must be comfortable working in a sales environment
Must be comfortable with Part Time work (25 hours per week)
Must be comfortable with the starting pay of $11.00 per hour
Apart from religious observations,must be able to work the following schedule

Senior Customer Assistance Representative Resume Examples & Samples

Process returns
Must have at least 1 year prior customer service, retail, or sales experience
Must be authorized to work in Canada and not require sponsorship for this position now or in the future

Senior Customer Assistance Representative Resume Examples & Samples

Must have previous sales experience
No drug/alcohol convictions, or reckless/negligent driving incidents on driving record within the past 5 years
Apart from religious observation, must be able to work a flexible full time schedule from May - September 28th

Senior Customer Assistance Representative Resume Examples & Samples

High school diploma (or GED equivalent) with some college preferred
Must have a current and valid drivers license
Maintain a satisfactory driving record
Ability to evaluate customer needs, fact find, builds rapport, answers questions, and probe for service quality
Strong verbal and written communication skills, and the ability to understand and follow instructions
Strong telephone handling skills
Knowledge of general office practices, basic computer programs and standard office equipment
Ability to maintain confidential information and discretion
Ability to learn all aspects of this role on-the-job
Strong time management, attention to detail and ability to work in a fast-paced environment and handle multiple tasks, as well as resolve recurring and some irregular problems
Shows initiative
Ability to handle and solve problems in a professional manner
Maintain professional attitude and appearance
Ability to work and succeed in a multi-cultural environment

Senior Customer Assistance Representative Grapevine Resume Examples & Samples

No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship from our company for employment - based work permit or other work authorization document now or in the future
Apart from religious observation, must be able to work the following schedule(s): Thursdays 12pm- 6pm, Fridays 12pm- 6pm, Saturday 9am-2pm, Sunday 11am -3pm, and Mondays 7am- 6pm

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