Product Manager Online Resume Samples

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D Carroll

Declan

Carroll

9129 Johnston Cliff

Chicago

+1 (555) 740 0362

9129 Johnston Cliff

Chicago

Phone

p +1 (555) 740 0362

Experience Experience

Houston, TX

Online Product Manager

Houston, TX

Emmerich Group

Houston, TX

Online Product Manager

Work with development team to ensure correct placement of chat, tagging and code is in place
Work closely and collaboratively with Stakeholders to define the Product Vision, Product Strategy and Product Roadmap, so to support our Digital Strategy and metrics on customer digital adoption and engagement (shift from calling to Self-Serve)
Close working with operational teams to get feedback and make improvements to campaigns
Manage projects from definition to design to development
Day to day management of webchat campaign real estate using LivePerson Live Engage platform
Maintain up-to-date knowledge of electric vehicle development and sales
Constant Optimising of campaigns for better performance

Phoenix, AZ

Product Manager Direct Investing \ Online Brokerage

Phoenix, AZ

Carter-Altenwerth

Phoenix, AZ

Product Manager Direct Investing \ Online Brokerage

Manage multiple small projects and/or manager specific sections of large projects to implement solutions to business problems
Developing detailed project plans, monitoring progress against planned objectives, and securing consensus and cooperation from users and senior management
Manage the development and implementation of new products (and enhancements to existing products) by
Providing user documentation and providing post-implementation support
Developing detailed project plans, monitoring progress against plan
Participating in the development of test plans and user acceptance testing
Defining user procedures and workflows

present

Phoenix, AZ

Senior Online Product Manager

Phoenix, AZ

Hermiston, Bednar and Collins

present

Phoenix, AZ

Senior Online Product Manager

present

Develop merchandising campaigns that drive connection, usage, and retention, measures performance, report outcomes, and improve campaigns
Work with Business Analysts to analyze device usage behavior
Work with device teams to build better hardware, software, and services based on customer usage and feedback
Invent new methods to personalize communications with customers
Advocate what is best for the customer
Optimize the best communication methods, personalized messages, and optimal timing for current and prospective customers
Share best practices with regional sales and marketing teams in Asia and Europe

Education Education

Bachelor’s Degree in Computer Science

University of Georgia

Bachelor’s Degree in Computer Science

Skills Skills

Strong analytical and numerical skills. Proven ability to analyse data and derive consumer insights
Excellent computer skills including proficiency in Microsoft Excel, Word and PowerPoint
Be able to identify site issues and bugs from feedback given by agents and insights from LivePerson tool
Be able to analyse chat performance and make suggestions on how to improve and measure impact of changes made
Using webchat tools and platforms
Deep passion for the Web, digital products and online user experience
Experience in a business to consumer environment
Proven track record of Webchat Management within the online space, including
Previous experience of using self-serve webchat platforms/tools and working with third party agencies. Experience of using a Content Management System would also be advantageous
Working with third parties and agencies eg. LivePerson

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15 Product Manager Online resume templates

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Senior Product Manager, Online Banking Resume Examples & Samples

Develop and manage the next generation platform strategy & roadmap for Canadian online banking
Develop capabilities that align with TDBG's vision of One TD, and brand of legendary comfort and convenience while driving compelling value to our shareholders
Run a small team that will drive multiple new initiatives that are strategic and/or tactical from concept to launch
Design products and services for Canadian online banking, define scope, and support indirect teammates in the development of requirements
Develop, manage and maintain reporting for products that are part of your responsibility, directly or through partnerships for the benefit of both our customers and shareholders
Develop business plans for online banking platform initiatives
Develop and maintain an online banking scorecard for the Canadian online banking platform
As product and services are designed, developed and deployed, ensure that those capabilities are deployed to market with needed and required operational excellence
Be the subject matter expert on new and emerging technologies related to online banking
Collaborate with groups across TD including other distribution channels, other Digital Channel product teams, technology, marketing, operations, finance, and other specialist areas as necessary
Work with DgC Segment teams and the banking lines of business on product planning and development to achieve shared goals
Understand the evolving customer and business needs and proactively develop to meet those needs within the online experience

Online Product Manager Resume Examples & Samples

Research and define value opportunities in Tesla’s online experience
Manage projects from definition to design to development
Maintain up-to-date knowledge of electric vehicle development and sales
Partner with in-store marketing team
Partner with corporate marketing and communications
Partner with development to maximize customer value given available resources

Product Manager Direct Investing \ Online Brokerage Resume Examples & Samples

Assist in the development of product strategies designed to target mass affluent investors and build out product road-map(s) in support of assigned area(s) of responsibility by
Identifying innovative new product opportunities that deliver growth of key business drivers
Initiating and leading the preparation of supporting business cases
Continually acquiring and enhancing knowledge of the online brokerage business strategies, risk management practices and methodologies, product offerings, back-office processes and rapidly changing technology
Conducting market research, monitor competitor product and marketing activity and maintain awareness of regulatory and industry-wide trends and opportunities
Manage the development and implementation of new products (and enhancements to existing products) by
Defining business requirements
Participating in the development of test plans and user acceptance testing
Defining user procedures and workflows
Designing user interface and aesthetics
Providing user documentation and providing post-implementation support
Developing detailed project plans, monitoring progress against planned objectives, and securing consensus and cooperation from users and senior management
Resolves complex, multi-faceted problems to meet the business needs by
Manage multiple small projects and/or manager specific sections of large projects to implement solutions to business problems
Developing detailed project plans, monitoring progress against plan
Providing rapid prototyping with the requirements and solutions developed on an iterative basis that provides interim solutions until a final production solution is created
Conducting research and analysis
Accurately and clearly defining user requirements and processes and liaising with the users
5(+) years of investment industry experience / business analysis / product management experience, preferably having worked in Retail Online Brokerage
Understanding of brokerage user interfaces and front-end design and knowledge of web-based platforms, web and mobile operating systems
Proven experience to lead and manage systems projects

Senior Online Banking Product Manager Resume Examples & Samples

5-7 years experience in online financial services product management
Strategic thinker who can identify and deliver new capabilities and solutions to meet business needs
Ability to work in a matrix style organization, with the ability to collaborate and facilitate across multiple groups with conflicting perspectives/priorities
Proven success working in a fast paced environment with shifting priorities while managing tactical and strategic deliverables
Experience in customer usability and research to inform product roadmaps and priorities
Conceptual understanding of common web based development concepts [xml, API’s, system integration]
Ability to manage to a P&L, with a solid understanding of financial management and performance measurement
Solid analytical, critical and creative problem solving skills with an understanding of electronic delivery channels and how to utilize them to meet business goals
Effective, strong communicator to both peers and senior management
Financial services experience is desirable
Bachelors required, MBA desirable

Online Banking Senior Product Manager Resume Examples & Samples

Accountable for the digital client experience on Key’s Business to Consumer (B2C) platform for Business Banking, KIS, and KPB segments/LOBs
Partner with strategy and product development professionals in KPB, KIS and Business Banking to gain input and buy-in on digital visions, strategies and roadmaps. To be clear, the Segment Strategist owns and is accountable for these items
Deliver on key metrics for, including digital actives (online and mobile), acquisition, and fee generation. Work with partners in channel insights to develop a comprehensive reporting cadence and create transparency across our key performance metrics for each non-retail segment and LOB
Partner with Online and Mobile Banking team to develop mobile, servicing and payment strategies and roadmap to deliver world-class digital experiences for clients in KPB, Business Banking and KIS
Partner with Digital Acquisition team to develop digital acquisition strategies, roadmaps and experiences to drive new account growth for KPB, KIS and Business Banking clients
Leverage industry research, competitive information and client usage metrics to help identify and prioritize new product feature requirements, while considering the business needs, cost benefit analysis, risk reward analysis, and alternative solutions for clients in KPB, KIS and Business Banking segments
Develop vision and strategy for assigned products and create a roadmap to ensure vision is shared and path is created and clearly identified
Translate and explain technical information to non-technical individuals
Manage metrics associated to digital banking services, including KBO, and ensure they are tracked, communicated and maintained
Manage vendor relationships for digital products acquired through third parties for non-retail segments. Maintain operational risk management for related vendor relationships
Ensure organization is prepared to support new product features through training of support centers and development of operational procedures. Work with branch teams (e.g., Business Banking Relationship Managers, KPB Relationship Managers and KIS Financial Advisors to evangelize Key’s business banking digital product offers and drive usage
Create test scripts and complete testing of new product features
Manage projects as assigned
Manage defects and change requests related to releases and support items
Undergraduate degree with a business major or relevant work experience
5+ years’ experience working on digital financial services products
Excellent analytical, organizational, and prioritization skills
Proven ability to work in a project environment (waterfall and/or agile)
Proven ability to set a vision and gain stakeholder approval
Demonstrated ability to work independently with limited supervision

Product Manager Online Resume Examples & Samples

University Education
1-3 year´s work experience in similar post
Very good knowledge of English, Spanish and Office Package
Available to live in La Coruña

Product Manager, Online Trading Resume Examples & Samples

BA/BS with 10+ years of Financial Services experience
Extensive knowledge of financial markets, market data and research
Experience with online trading implementation/maintenance
Self-starter with ability to independently drive projects to completion and ability to manage multiple competing priorities in a demanding environment
Series 7 strongly preferred

Manager Online Banking Product Management Resume Examples & Samples

Work with Consumer Insights team to develop intelligence including Research / New Customer Surveys / Brand Tracker / Competitive Analysis
Responsible for developing product roadmap, product positioning, new features and functionality
Define and refine target customer segment, benefits, rewards and value proposition
Coordinate detailed product functionality requirements with key stakeholders and monitor milestones to ensure successful product roadmap delivery
Coordinate with other functional teams to support the creation of customer facing collateral, and act as Product SME for product queries from cross functional business partners
Develop product performance dashboards in partnership with Analytics
Ensure alignment at all times with key stakeholders (Operations, Fraud, Digital) to deliver a cohesive, brand-right and superior product experience
Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and practices
Minimum of 5 years in Product Management or Marketing preferably in financial services; two years+ experience in online banking a plus
Strong thought leadership required to manage the development and growth of products
Leadership skills to manage and work with cross functional business partners and team
Excellent written/verbal communication skills are essential, as this position will have exposure to various management levels across the organization
Ability to adapt to an environment that is in a growth mode and pivot as needed to meet goals and as priorities shift

Senior Product Manager Online Commerce Resume Examples & Samples

Define and drive Huawei Online Commerce product strategy across platform, functionality, and integration
Create and execute product roadmap to achieve the business goals and strategy
Deeply understand the technical and business needs of existing and target customers; define use cases, business processes, functional architecture, and detailed product requirements documents that clearly articulate desired product functionality
Desired Skills & Experience
3+ years of experience in Online Commerce domain with work experience in planning and designing Online Commerce platforms
Knowledge and experience with Hybris, ATG, Amazon and/or eBay is a plus
Ability to grow a product from a concept, to plan and drive execution of go-to-market strategies

Online Product Manager Resume Examples & Samples

Good Online Product Management experience across the entire product lifecycle from idea to launch
Experience in helping define vision, product roadmap, detail requirements and delivering successful online products in business to consumer environments
Strong analytical approach to online product and decision making, using insights to define product requirements and help prioritise product backlog
Good commercial and consumer understanding with ability to deliver user user-centric products that deliver commercial value and truly improve online KPIs and performance
Experience with Agile delivery and use of Agile related software such as JIRA
Excellent communication skills (both verbal and written) with ability to simplify, present and communicate effectively complex ideas as well as plans and impact on KPIs
Experience with managing various levels of stakeholders, working both with online teams (such as UX, Scrum, analytics) as well as wider business teams
Experience of working in a fast paced environment with ability to set and maintain deadlines and a “can do” attitude to problem solving
Excellent interpersonal skills and a great team player
High organisational skills

Online Associate Product Manager Resume Examples & Samples

30% Analyze customer needs and market trends then use that knowledge to help drive site features and enhancements that provide Home Depot customers with an unparalleled shopping experience
10% Conduct research and analysis on competition
15% Create business requirements and drive improvements to customer-facing site features, back end systems, and new business models
15% Support projects and promotions through partnership with merchandising, web development, and design teams
Must pass the Background Check
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
Bachelors degree in Computer Science, Engineering, Math or related quantitative field
MBA preferred 5-plus years in financial analysis, product management and/or marketing is required, preferably within a consumer goods / retail company
Proven analytical skills (includes ability to use tools such as Excel and Access)
Knowledge of E-commerce business

Product Manager Online Enrollment Telecommuter Resume Examples & Samples

Oversee Client Implementations – drive broker and client satisfaction
Audit site implementations
Vendor Management – research & test site issues and enhancements
Client relationship management – handle issue escalation
Manage presale clients – provide site demos and sales support (training, inquiry requests)
Process – improvement and tool development
High School Diploma or GED
5+ years Healthcare (Insurance, Broker, Benefits Administrator)
4+ years working with Benefit Plans – Medical, Life, Voluntary, HSA (plan design and enrollment)
2+ years Data Analysis
2+ years working directly with clients
Excel - proficient knowledge e.g. understanding of functions: vlookup, filtering, etc
Experience with MS Word including data entry and documentation creation
Experience with MS PowerPoint including presentation creation
Bachelor's of Arts/Bachelor's of Science Degree or higher
SME in prior roles
Possess strong analytical and critical thinking skills
Flexible team player in a fast paced environment
Strong leadership and problem solving skills
Good Communication skills – written & verbal

Online Banking Product Manager Resume Examples & Samples

Experience defining and delivering large-scale digital initiatives including requirements gathering, testing and communication planning
Experience executing projects via Agile methodologies
CSM certification

Senior Online Product Manager Resume Examples & Samples

Advocate what is best for the customer
Determine inputs that drive connection, usage, and retention metrics
Develop merchandising campaigns that drive connection, usage, and retention, measures performance, report outcomes, and improve campaigns
Educate customers on the devices' capabilities including services like Prime Music, Smart Home control, Alexa Skills, and more
Invent new methods to personalize communications with customers
Optimize the best communication methods, personalized messages, and optimal timing for current and prospective customers
Define business requirements and evaluate, implement, and manage Customer Relationship Management tools
Work with device teams to build better hardware, software, and services based on customer usage and feedback
Work with Business Analysts to analyze device usage behavior
Lead weekly, monthly, and quarterly business reviews with key stakeholders across Amazon for assigned devices, content types, and customer profiles
Share best practices with regional sales and marketing teams in Asia and Europe
7+ years demonstrable experience in an online marketing field
Excellent writing and copyediting skills
Bachelor's degree in an associated discipline
A Masters of Business Administration (MBA) degree

Product Manager, Online / Mobile Banking Resume Examples & Samples

Perform product and market research to stay abreast of technology and market trends
Communicate with stakeholders to reduce ambiguity, set expectations and report status
Create and present product pricing models with input from key stakeholders including finance, sales and account management
Participate in cross-functional and pan-Fiserv initiatives for product management activities
Deeply engage with clients and internal teams to identify and implement business requirements for new products and significant modifications to existing products
Develop and execute Go to Market plans
Represent the voice of the market in all interactions with internal and external stakeholders
Minimum 4 years of Product Management experience, preferably in a Pragmatic Marketing environment
Experience with financial services software and/or online banking/mobile banking software
Thorough understanding and experience in executing Go To Market (GTM) activities
Pragmatic Marketing certification preferred
Familiarity with Agile development processes
Proven business analysis, problem-solving and critical thinking skills
Proficiency with Microsoft Office
Organized, detail-oriented and capable of influencing
Ability to manage time and multiple tasks/projects effectively in a fast-paced, dynamic environment
Ability to define and prioritize features and software defects
Ability to take in feedback from multiple disparate sources and synthesize effectively
Effective in balancing many competing priorities and making logical prioritization decisions
Strong meeting facilitation and collaboration skills

Manager Online Product Management Resume Examples & Samples

Forecast, monitor, analyze and report on the product line
Drive projects and promotions with site merchandising, web development, and design teams
Must be eighteen years of age
5-7+ years in financial analysis, product management and/or marketing is required, preferably within a consumer goods / retail company
Exceptional interpersonal, communication, cross-collaboration and team skills

Online Product Manager, Emerging Products Resume Examples & Samples

Outlining and implementing on-site experience for emerging devices across multiple parts such as home page, email and product detail pages
Building campaigns and executing traffic-driving efforts for large scale product and services launches, tracking tasks and dependencies across multiple teams
Editing (XML, HTML) and publishing content to site via CMS
3+ years demonstrable experience in an online product management, marketing, or merchandising field
Proficiency with Content Management Systems and ability to edit basic HTML and XML
Excellent documentation skills and workflow management
MS Office, SharePoint
Proven ability to create customer-facing content that is on-brand, relevant, and tailored to an online audience
Experience with A/B or multivariate testing
Experience managing large scale email marketing programs

Online Product Manager Resume Examples & Samples

Good experience in transforming and managing digital products ideally for existing customers (self-serve)
Experience in defining product vision, product roadmap, detail requirements and delivering successful online products in a business to consumer environments
Good consumer understanding with ability to deliver user user-centric products that improve the online self-serve KPIs and performance

Global Online Investments Product Manager Resume Examples & Samples

Bachelor’s degree required; MBA desirable but not required
1+ years experience in a product management role preferred
Familiarity with investment and deposit products
Working knowledge of the money markets and investment related regulations -- in the US and offshore
Basic understanding of institutional liquidity and investment practices, solutions and systems (TWS, ERP)
Experience working within a matrix reporting environment is desired
Detail-oriented with strong analytical skills including the ability to manage familiarity with data reporting/management analytics
Exceptional interpersonal and communications/presentation skills
Strong project management and PC skills

Online Product Manager Resume Examples & Samples

Day to day management of webchat campaign real estate using LivePerson Live Engage platform
Weekly KPI reporting
Constant Optimising of campaigns for better performance
Close working with operational teams to get feedback and make improvements to campaigns
Use agent and customer feedback to fix bugs and make suggestions with appropriate online journey managers for testing opportunities
Work with projects to deliver new webchat functionality to new areas of the sites
Work with UX and design teams to create an aesthetically pleasing chat experience
Test different experiences to get the best engagement rates
Work with development team to ensure correct placement of chat, tagging and code is in place
Help to define and deliver chat roadmap
Strong analytical and numerical skills. Proven ability to analyse data and derive consumer insights
Excellent written and verbal communication skills with proven ability to communicate enthusiastically, clearly and concisely to groups, individuals and senior stakeholders
Deep passion for the Web, digital products and online user experience
Previous experience of using self-serve webchat platforms/tools and working with third party agencies. Experience of using a Content Management System would also be advantageous
Be able to analyse chat performance and make suggestions on how to improve and measure impact of changes made
Be able to identify site issues and bugs from feedback given by agents and insights from LivePerson tool
Bachelor’s degree (or equivalent) in Science, Computing, Web, Marketing or Arts
Experience in a business to consumer environment
Proven track record of Webchat Management within the online space, including
Using webchat tools and platforms
Working with third parties and agencies eg. LivePerson
User Acceptance Testing
Stakeholder management with different business areas, including senior management
Tracking of performance with online analytics tools (eg. Google Analytics)
Excellent computer skills including proficiency in Microsoft Excel, Word and PowerPoint

Online Product Manager, Emerging Products Resume Examples & Samples

Experience with writing and copyediting skills
Experience with Content Management Systems and ability to edit basic HTML and XML
Documentation skills and workflow management

Online Product Manager, Kindle E-readers Resume Examples & Samples

Managing and tracking multi-channel marketing efforts for seasonal and promotional events
Supporting the digital products merchandising, product management, and web dev teams on strategic demand generation initiatives as well as ‘rhythm of the business’ initiatives and programs
Creative asset production (in partnership with a dedicated design team)
Editing (XML, HTML) and publishing content via CMS
Experience in writing and copyediting skills
Experience with documentation skills and workflow management
Proficiency with analytics tools and web traffic reporting
Excellent documentation and workflow management

Online Product Manager Resume Examples & Samples

Establishing product vision, product roadmap and corresponding rollout plans for iDMobile.co.uk
Develop a deep understanding of the iDMobile users
Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class user experience
Work cross-functionally with engineering, design, and marketing teams to deliver on the product roadmap
Overseeing the planning, development and design of strategy from product initiation decision through to the end of the product lifecycle
Presenting strategy, progress, challenges and new product feature overviews to internal stakeholders at a senior level
Extensive experience of online product management, overseeing a dedicated team and managing product prioritization, roadmap, and delivery of user-facing functionality
An uncompromising focus on user-centric design, applying intellect, data, research, and well-honed judgment to ensure you’re focused on making the biggest difference to our users with your work
Demonstrated experience managing a digital product from inception to launch
Significantly above standard analytical and technical skills, with an ability to challenge and be challenged on a numerical basis to ensure your decisions are well founded
You'll have a track-record of working with teams of software engineers that have delivered innovative, best-in-class digital products in an Agile environment, combined with a deep understanding of best practice product development processes and standards and experience of delivering continuous improvement
Experience of managing, directing and motivating staff to deliver projects with changing scope and objectives

Product Manager, Iphone Online Offers Resume Examples & Samples

5+ years of product management experience leading consumer products/offers
Passionate about user experience; able to inspire and educate designers and engineers
Have insights into modern interactive design and development standards; recognize and appreciate the differences between web-based and native app experiences
Self-motivated and pro-active with demonstrated creative and critical thinking capabilities
Strong leadership and excellent communication skills, with experience managing, motivating and mentoring teams/individuals
Strong technical background, ability to dive into the technical details is a must
Experience with wireless carrier business and carrier plans in major markets is a plus
Thorough knowledge of Apple products and industry

Online Product Manager, Pre-owned Resume Examples & Samples

Building campaigns and executing traffic-driving efforts for large scale product and service launches, tracking tasks and dependencies across multiple teams
Analyzing traffic patterns and optimizing channels against direct response and awareness KPIs
3+ years experience in an online product management, marketing, or merchandising field
Experience with writing and copyediting
Experience with Content Management Systems
Experience with HTML and XML
Experience with documentation and workflow management
Experience managing large scale email marketing programs or other external traffic campaigns

Product Manager Moneygram Online Resume Examples & Samples

Understands and promotes internally the regional business, consumer, teller and agent need for the product and sub region within respective responsibility
Works with regional leaders, marketing and operations, gather requirements, as well as gain first hand input with direct interaction with consumers, tellers and agents
Represents these customers on products, as well as projects driven by other departments that affect the customer experience of the product
Owns the business requirements, prioritization and delivery of initiatives on the specific product, ensuring it meets regional business, agent, teller and consumer needs
Evaluates and tests solutions provided by Application Development and other departments to ensure they meet business requirements and have a positive impact on consumers, tellers and agent experience
Ensures organization and marketing activities are ready to support new product features and launches
Shares challenges and provides solutions to improve processes, documentation and communication across product and across the organization to better meet specific product and sub-region needs/opportunities/challenges
Partners with regional leads as well as gaining input from product managers in team and product and planning colleague
Represents product management within a specific sub region, supporting new revenue opportunities and ensuring sub-regional product initiatives are in line with product strategies, as well as promoting cross functional and cross regional communication and input
Experience working with Development teams
Recommendations and knowledge of the latest technologies
5+ years of product management experience, including marketing
Multiple channel product delivery
Consumer pricing & promotion
Internal and external communication
Presentation and public speaking
Contract negotiations
Team building and management
Run cross-functional processes
Manage conflicting priorities across departments
5-10% Travel - Domestic

Product Manager for Online Archiving Resume Examples & Samples

Bachelor's and/or Master’s degree in Information Technology or related field preferred
5-7 years of experience in Product Management
Product Management Certification (preferred)
Demonstrated success defining and launching products
Knowledge of unstructured data challenges as well as collaboration product familiarity
Exceptional executive presentation and communication skills
Excellent influencing and problem resolution skills
Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
Must have strong leadership skills and qualities which enable you to work with peers and various levels of management
Technical Background

Senior Product Manager, Quickbooks Online Resume Examples & Samples

Comfort working in a fast-paced, unstructured environment
4+ years experience as a product manager in a significant business or product with responsibility for a set of product experiences
Experience working across both whole organizations and in agile teams

Online Enrollment Systems Product Manager Resume Examples & Samples

Product owner of the Online Enrollment System, and all of its associated components
Directly and/or indirectly manage a team of resources, part-time or dedicated to the Online Enrollment System
Responsible for coordinating the planning, building and maintenance of online health insurance applications from paper or PDF via a custom software application
Meet face to face and over the phone with Carrier partners to coordinate the different application builds
Responsible for receiving, prioritizing and following up on system bugs and improvements to the current system
Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
4 years of prior management experience
Must possess effective verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
High degree of initiative, mature judgment, and discretion
Works independently with little supervision
Familiarity of the health insurance industry, carriers, and their related products
Previous management experience in a technology space
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