Onboarding Analyst Resume Samples
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Onboarding Analyst Resume Samples
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LK
L Keeling
Laurence
Keeling
989 Leffler Grove
Philadelphia
PA
+1 (555) 897 3247
989 Leffler Grove
Philadelphia
PA
Phone
p
+1 (555) 897 3247
Experience
Experience
Dallas, TX
Onboarding Analyst
Dallas, TX
Renner Inc
Dallas, TX
Onboarding Analyst
- Manage all aspects of communications plans, strategies and assets for clients using project management tools and a marketing resource management workflow tool
- Work with vetting provider to ensure that SLAs and KPIs are being met and provide MI to relevant stakeholders
- Manage work pipelines and be aware of when to escalate issues to Management/Regional Heads
- Review and perform Quality check for all Account/Portfolio/Client level changes submitted by the Portfolio Manager and Client Service Administrators
- Support the team in daily work and display team work
- Verify and perform quality checks for the tasks assigned and performed by other team members
- Assist with the development, testing and implementation of modification and enhancements to systems and procedures in department systems
New York, NY
Kyc Onboarding Analyst
New York, NY
Glover, Stracke and Mayer
New York, NY
Kyc Onboarding Analyst
- Capturing, tracking, coordinating and reporting all IBD onboarding requests
- Managing the IBS onboarding tracker and team mailbox
- Liaising with internal stakeholders including Legal, Compliance and Operations
- Identify risk factors and escalate to the Financial Crime Compliance department where necessary
- Communicate directly with front office sales and trading staff, external clients, and key internal stakeholders on a daily basis
- Perform Know Your Client (KYC) due diligence in accordance with internal Anti-Money Laundering (AML) guidelines and policies, and in line with Macquarie's risk framework
- Understand the fundamentals of the markets in which Macquarie operates
present
Houston, TX
CMB CDD Onboarding Analyst
Houston, TX
Kuhic-Bailey
present
Houston, TX
CMB CDD Onboarding Analyst
present
- The client cash account is open and HSBC Net channels access has been provided
- Act as a point of escalation for Service Delivery and escalate a case to the Relationship Manager if the client is not cooperating
- Size of team to be completed at the local level once the Local CD Implementation Leads have performed capacity planning
- Coordinate the client onboarding cases from initiation to the point
- Review and check for completeness of CDD information and supporting documentation before submitting the case to CDD Operations for review and approval
- Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
- Manage new to bank client onboarding and existing client CDD process’s to defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Kennesaw State University
Bachelor’s Degree in Business
Skills
Skills
- Good knowledge of MS Office Suite, strong Excel skills are an advantage
- Strong organization skills with an excellent attention to detail
- Ability to focus on high quality work while under pressure
- Good time management skills and ability to meet tight deadlines
- Good typing skills and eye to detail
- Good academic qualifications would be desirable
- Proficient in Microsoft Office skills – Word, Excel
- Reconcile account details from downloads received through global plus and FACT (Fiduciary Admin and Client Tool) application
- Ability to exercise judgment calls for complex issues
- Strong influential presentation skills
15 Onboarding Analyst resume templates
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1
Onboarding Analyst Resume Examples & Samples
- Account Administration - Account Opening, Closing and Maintenance activities which includes-
- Tracking KYC (Know Your Customer) and review the mandatory documents for the new accounts and ensure they are in accordance with policy & procedures
- Processing Report of new account according to the client set up rules and mandatory affiliations
- Review the contract agreements with client related to Investment Management, Custody and Trust accounts
- Track funding for the accounts and prepare fee memos
- Initiate Remittance and Statement events, online access and mailing the information for disclosure statement
- Set up account on global plus system and other downstream applications like IVW (Investor Work Station) and Cache
- Reconcile account details from downloads received through global plus and FACT (Fiduciary Admin and Client Tool) application
- Processing all maintenance changes on relevant systems at account/portfolio/client level
- Setup additional affiliations and portfolios in the account
- Review and perform Quality check for all Account/Portfolio/Client level changes submitted by the Portfolio Manager and Client Service Administrators
- Prepare Closing Memos for account closing and follow up with the business on approvals
- Track cash balances and remit amount to the client for closing accounts
- Process the closing of account on global plus system
- Interact with Portfolio Managers, Relationship Managers and Client Services Administrators on a day to day production
- Background in finance and accounting mandatory
- Experience in related line of business desirable – Banking and Financial Services Industry (Account Opening, Maintenance and Banking process for High Net Worth/Premier Clients)
- Exposure and know-how on reviewing contract agreements of High Net worth Individuals – Trust, Custody, Estate, Managed and Investment Management agreements
- Exposure on Taxation process for Trust, Custody, Estate and Managed accounts
- Proficient in Microsoft Office skills – Word, Excel
- Ability to manage own time to meet specific deadlines
- Good typing skills and eye to detail
- Excellent telephone manners and communication skills – both oral and written
2
Kyc Onboarding Analyst Resume Examples & Samples
- Perform Know Your Client (KYC) due diligence in accordance with internal Anti-Money Laundering (AML) guidelines and policies, and in line with Macquarie's risk framework
- Collect due diligence information from the client and the business groups we support. All documentation gathered should be from a reputable source and meet the acceptability guidelines
- Identify risk factors and escalate to the Financial Crime Compliance department where necessary
- Knowledge and understanding of UK and international KYC/AML rules and regulations is desirable
- Intermediate level of computer literacy in basic applications (Word, Excel, Outlook etc)
- Interaction with all levels of staff including senior management in both the business and support groups
- Previous experience and enjoyment working in a team environment
- Ideally time spent in a large financial institution in an operations or client service role would be advantageous
- The role is suitable for an entry level candidate so previous experience within the field is not essential. There is great scope for development and career progress on the job with experience gained
3
Ops Onboarding Analyst Resume Examples & Samples
- Conduct self-research to collect mandatory KYC information for both new and review clients
- Prepare KYC Requirement List for Business and cooperate with them to obtain mandatory KYC documents for both new and review clients
- Search for KYC equivalents and propose exceptions to waive certain KYC documents/information
- Perform background checks in the KYC process. Make justifications on negative news found for hits clearance and escalate alerts to line manager
- Prepare KYC review questionnaire for Business to complete and obtain Business Sponsor approval for the continuation of business relationship
- Complete KYC process for both new and review cases in system to ensure latest client information and documents are collected and recorded and comply with vetting standards
- Responsible for reporting (regulatory reports, onboarding tracking log, capacity analysis, etc) & UAT testing for system update/rollout
4
Kyc Onboarding Analyst Resume Examples & Samples
- Liaising with internal stakeholders including Legal, Compliance and Operations
- Capturing, tracking, coordinating and reporting all IBD onboarding requests
- Assisting the business to navigate the internal processes required to meet onboarding requirements (including; KYC, AML, Sanctions, Anti-bribery and Corruption, Franchise Risk)
- Managing the IBS onboarding tracker and team mailbox
- Experience of the Client onboarding process in IBD (Investment Banking Division and/or Global Capital Markets)
- Ability to communicate effectively with SMEs and other senior stakeholders
- Proficient in Microsoft Office, in particular Excel and PowerPoint (advanced)
5
Kyc Onboarding Analyst Resume Examples & Samples
- Conduct enhanced due diligence on existing and new clients in accordance with Firm CIP policies and the USA Patriot Act for predominantly international clients and sensitive domestic clients such as PEPs or those associated with high risk industries or countries. Due diligence is comprised of using both internal and external databases (Lexis Nexis, Factiva and the Internet. Communicate effectively and maintain relationships with the branch network and Senior Management regarding KYC documentation required and clarification of structure and content of account request
- The analyst will be expected to manage their own case load, and communicate directly with business/branch offices when necessary. In addition, the analyst will be required to review certain reports and be tasked with assisting in other internal compliance processes
- Review and approve due diligence updates to existing accounts when required
6
Private Bank Onboarding Analyst Resume Examples & Samples
- Review and approve new accounts, which consists of performing background research on entities and individuals using databases such as Lexis Nexis, Factiva and the Internet. Communicate effectively and maintain relationships with the branch network and Senior Management regarding KYC documentation required and clarification of structure and content of account request
- Assist with the annual and targeted AML training
- Review and approve due diligence updates to existing accounts when required- Conduct annual risk based reviews, where required
- Bachelors' degree - Minimum 5 years of private banking experience with knowledge and experience in KYC/Compliance including an understanding of anti-money laundering acts, laws and regulations as well as anti-money laundering trends and issues desirable
- Fluent in Portuguese and/or Spanish a plus- Excellent verbal/written and should be analytically and technologically advanced
7
AML / KYC Onboarding Analyst Resume Examples & Samples
- Conduct enhanced due diligence on existing and new clients in accordance with Firm Customer Identification Program policies and the USA Patriot Act for predominantly international clients and sensitive domestic clients such as PEPs or those associated with high risk industries or countries. Due diligence is comprised of using both internal and external databases (Lexis Nexis, Factiva) and the Internet. Communicate effectively and maintain relationships with the branch network and Senior Management regarding KYC documentation required and clarification of structure and content of account request
- Conduct annual risk based reviews, where required
- Minimum 1-2 years of knowledge and experience in KYC / due diligence Compliance including an understanding of anti-money laundering acts, laws and regulations as well as anti-money laundering trends and issues desirable
- Fluent in Spanish a plus; broker-dealer experience a plus
- Excellent verbal/written and should be analytically and technologically advanced
8
Onboarding Analyst Resume Examples & Samples
- Complete the daily production to ensure the various service level agreements (SLAs) are met and is able to address various inquiries
- Research, analyze systems problems and work with supervisor to assess the overall impact to users and take appropriate corrective actions. Maintain the necessary contact with FTT UNITY AD Team and other departments to resolve all systems problems and keep all necessary personnel apprised
- Maintain sufficient documentation on problems/errors so that the supervisor can maintain the overall problem logs and the appropriate checklists and procedures can be updated
- Address systems questions from outside departments and based on the need, inform the appropriate personnel of any impact to them. For example, develop ad-hoc reports using Report Writers for Unity as needed or requested from other departments
- Maintain the necessary contact with portfolio managers, traders, NAV Analysis personnel, and outside vendors, so that they are aware of the most up-to-date status of issues that impact them
- Research, analyze, and resolve system and data problems in department systems
- Perform data integrity Administrations and control procedures and resolve issues identified
- Maintain documentation on problems and errors
- Assist in department projects
9
Onboarding Analyst Resume Examples & Samples
- Accountable for ensuring overall client satisfaction while at the same time meeting the firm's global audit, compliance, risk and control requirements. Overall this includes
- Owning on-boarding a new opportunity end to end
- Label and prepare documents into proper format so that documents may be imaged and researched for valid account reference data
- Communicate with Credit, Legal, KYC, and Accounts teams to ensure each step in the on-boarding process is completed prior to account opening
- Ability to work within a team environment as well as individually
- Manage work pipelines and be aware of when to escalate issues to Management/Regional Heads
- To identify issues with the process, create and drive a solution, once having gained approval from site/regional/global onboarding management
- Develop and maintain MIS on end to end process for tracking cycle times from team and other processing areas
- Subject matter expert and mentor for team members with regards to ‘on-the-job’ training
- Continually look for ways to improve cycle times of onboarding requests to operate within SLA’s for cash and derivative items
- Previous banking experience, specifically of customer onboarding/electronic applications sign ups within a global financial services organisation would be very advantageous
- Communication experience within a global arena
- Demonstrate the ability to organise workflow, working to drive efficiencies and process improvements
- Good knowledge of MS Office Suite, strong Excel skills are an advantage
- Financial services related qualifications would be advantageous (e.g. IAQ or similar)
10
Onboarding Analyst Resume Examples & Samples
- Perform annual review of all custody, Trust, High Net Worth and EBT accounts and complete the checklists as per audit and statutory requirement
- Bachelors in commerce and accounting mandatory
- Relevant experience 1-3 years in Banking and Financial Services Industry
11
Onboarding Analyst Resume Examples & Samples
- 2 years of experience in a similar role/environment
- Strong influential presentation skills
- Ability to exercise judgment calls for complex issues
- Ability to prioritize and multitask
- Ability to work independently as well as a member of a team
12
IAM Onboarding Analyst Resume Examples & Samples
- Single Sign-On (SSO)
- Federation Services
- Entitlement Management
- Logical Access Management Remediation (LAM-R)
- Strategic External Authentication (SEA)
13
Client / Portfolio Onboarding Analyst Resume Examples & Samples
- Experience in the investment management/asset management business is highly desirable
- Experience launching investment management products is highly desirable
- Experience directly or indirectly supporting institutional clients is highly desirable
- Knowledge of the different participants in the fund management business and their roles – fund managers, administrators, brokers, consultants and custodians
- Track record of building and maintaining relationships with senior stakeholders
- Demonstrated ability to successfully deliver on projects
- Ability to operate effectively to tight deadlines and to prioritize own work
14
Onboarding Analyst Resume Examples & Samples
- Respond to all process inquiries on same day through email/phone
- Follow up on the pending items from the CSA’s/RM’s or PM’s and business
- Support the team in daily work and display team work
- Verify and perform quality checks for the tasks assigned and performed by other team members
- Participate in Disaster Recovery Exercises and any projects assigned
- Cross train and cover tasks within operating unit
15
Senior Onboarding Analyst Resume Examples & Samples
- The right candidate will be able to work in a professional manner under pressure and will be self-motivated to exceed targets and goals
- It is essential that they also possess the ability to build and maintain effective internal relationships, with a focus on innovation and continuous improvement and development in all areas of work
- They will have an excellent ability to liaise with counterparts in other areas of the business, as well as other parts of the Group
- The right candidate will be known for their productivity
- They will be able to deliver quality results with a challenging, positive and influential style
- The ability to contribute and challenge to improve performance is essential, along with the ability to communicate with peers and senior members of the team
- The right candidate will contribute positively to the organisational culture and must demonstrate the ability to work with a minimum supervision. The right candidate will require strong influencing skills
- They must hold an excellent command, both written and verbal, of the English language and will have a strong knowledge of Microsoft Office (especially Word, Excel and PowerPoint)
16
CMB CDD Onboarding Analyst Resume Examples & Samples
- Size of team to be completed at the local level once the Local CD Implementation Leads have performed capacity planning
- Commercial banking knowledge
- Proven record of delivery within challenging timescales
- Stakeholder management (External & Internal)
- Excellent planning, organisation and time management abilities
- Ability to be flexible, manage priorities whilst remaining calm under pressure
- Positive ‘can do’ attitude and an ability to take ownership of tasks through to completion
- Ability to work collaboratively and independently when required
- Ability to have difficult conversations
17
Onboarding Analyst Resume Examples & Samples
- Review and process all required edits for communication materials, ID Cards and letters
- Act as the primary interface between cross-functional stakeholders and external clients to manage the member on-boarding communication process
- Work with clients to determine appropriate communications strategies across channels (print, email, IVR, web strategies)
- Manage all aspects of communications plans, strategies and assets for clients using project management tools and a marketing resource management workflow tool
- Track and report on activities, status and outcomes
- Prepare presentation slides, and facilitate meetings with cross-functional partners
- Perform multiple quality control tasks to ensure flawless execution
18
Prime Onboarding Analyst, Prime Services Team Resume Examples & Samples
- Developing custom client integration solutions
- Maintaining and enhancing the client connectivity platform
- Ability to work in a dynamic fast paced environment
- Previous experience of banking/ payments / clearing
- Strategic programme and project delivery
- Strong in database (SQL) and an understanding of Unix
- Understand and respond appropriately to internal and external client needs
- Hands-on experience of data mining activities and logical data mapping using SQL, etc
- Exposure to project management and business analysis techniques, methodologies, and reporting
19
Prime Onboarding Analyst Resume Examples & Samples
- Supporting client connectivity and trade file testing
- Act as an owner for each request and provide transparency between the business users and technology team(s) on status; Act as an owner for each request and provide transparency between the business users and technology team(s) on status
- Act as a technical contact for external clients wanting to set up/improve their connectivity with Citi
- Capture and documentation of integration requirements for each request
- Identify issues, risks, dependencies and assumptions to ensure accurate planning
- Develop Subject Matter Expertise on business processes and technologies
- Supporting client connectivity set up and trade file testing
- Experience of application implementation and management in a financial services context, ideally payments
- Previous experience of banking/payments/clearing
- Strong technical background – able to come up to speed and understand differing technologies quickly
- Risk management
- Comfortable in the technical domain with understanding of how technology impacts business
20
Derivatives Onboarding Analyst Internship Resume Examples & Samples
- Familiarity with MS Office suite
- Familiarity with various fund structures: mutual funds, pooled funds, private funds, UCITS, institutional accounts and insurance general accounts
- Excellent analytical skills and the ability to think through problems, assess a variety of factors and recommend solutions
- Learn about our culture and core values
21
Emerging Payments Masterpass Wallet Onboarding Analyst Resume Examples & Samples
- Provide technical analysis of current integration and on-boarding processes and identify opportunities for improvement
- Work closely with resources from different support areas to quickly resolve issues
- Coordinate with Quality Assurance and Testing teams
- Work closely with business partners on creating and maintaining documentation for on-boarding support
22
Client Access & Onboarding Analyst, Asia Resume Examples & Samples
- Experience with external customer service in a technology services business
- Excellent organizational skills, multi-tasking and attention to detail
- Proficient with Microsoft software with In-depth Excel knowledge required (Metrics capabilities including creation of pivot tables, macros, use of Vlookup and ability to manipulate large amounts of data)
23
Client Access & Onboarding Analyst x Resume Examples & Samples
- Demonstrate in depth understanding of all OTC responsibilities and tools with ability to follow documented procedures without fail and help create procedures that do not exist. Assist customers via multi support channels (phone, email, IM, chat, workflow). Manage customer (internal and external) requests and ensures follow up ahead of defined service level agreements (SLAs) for all OTC access applications and tools. Ability to troubleshoot all issues and take a lead role in managing escalation and resolution and customer follow up (if warranted). Facilitate proper coordination and communication of shift turnover and any reporting of potential issues with customer impact to Management and necessary departments
- Demonstrate developing competency in regards to CMEG Leadership expectations and business principles as well as supporting skills. Keep abreast of new CMEG initiatives including product launch and strategic partnerships and its potential impact to ongoing procedures. Continue to maintain knowledge of all tools and services to provide SME assistance to internal and external CMEG Group customers. Represent team at meeting, monitor work of junior staff and ensure escalation of all issues
- Facilitate Risk Mitigation/ Critical procedures with senior staff to being to understand how to execute accurate precise information so that risk to both the customer and CMEG is minimized
- Participate in UAT testing for customer facing tools, have ability to think through appropriate test scripts for tool changes and accurately test, document and present results. Ability to ascertain tool inefficiencies and document suggestions for continuous improvements
- Passion for achieving customer satisfaction
- Required to learn various internal tools to support OTC customers
24
Onboarding Analyst Resume Examples & Samples
- Support the Global Process Owner in managing the deployment of new Onboarding processes, incorporating Workday and other related systems
- Document the processes and functional requirements relating to the development of Onboarding tools and working closely with HRIS to the realisation of these tools
- Support the definition of and ongoing operations of the end state process support model for Onboarding and the continuous improvement of the associated process, services and delivery model
- Support the planning and deployment of the new vetting provider services to all countries globally
- Work with vetting provider to ensure that SLAs and KPIs are being met and provide MI to relevant stakeholders
- Support the planning, deployment and analysis activity for key projects in the Global Process Owner team as required
- Experience of process design and documentation for HR system implementations
- Experience of change management activities for HR system implementations
- Strong project management and consultative skills
- Excellent facilitation, communication and data analysis skills
- Experienced in establishing, building and developing trusted and productive relationships with key stakeholders
- Strong demonstration of BP’s values and behaviours
- Relationship management – maintains and builds effective relationships with key stakeholders
- Effective communication skills both downwards and upwards, flexible style able to deal with stakeholders at all levels
- Comfortable in working in ambiguous environment