Manager UX Resume Samples

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AG
A Glover
Alexandria
Glover
5048 Louvenia Fort
Philadelphia
PA
+1 (555) 140 7553
5048 Louvenia Fort
Philadelphia
PA
Phone
p +1 (555) 140 7553
Experience Experience
San Francisco, CA
UX & Optimization Senior Manager
San Francisco, CA
Auer, McDermott and Gutmann
San Francisco, CA
UX & Optimization Senior Manager
  • UX and Site Optimization
  • Develop e-com optimization based on CS feedback to increase revenue, decrease cost, and improve customer satisfaction and engagement (such as new functionality, shipping and return policy and process, payment method…)
  • Boost liaison management
  • BBF liaison management
  • Input and manage the AB testing pipeline, ensuring that our hypothesis library has a consistent flow of opportunities, and we’re making progressive steps forward with our front-end enhancements
  • Drive forward our copy communication, ensuring what’s on the site is locally relevant, legible and on-brand
  • Be on top of the market insights, data and industry trends and act as a key contributor in ideation of the improvements and enhancements to our site that support our business goals
Philadelphia, PA
Senior Manager, Client Onboarding UX
Philadelphia, PA
Padberg-Ruecker
Philadelphia, PA
Senior Manager, Client Onboarding UX
  • Partner with product management to develop product vision and support the development of high-quality solutions from ideation to launch
  • Create and articulate multi-year roadmap to shape the direction of the portfolio and influence leadership
  • Partner with marketing to develop and execute go-to-market strategies to ensure operational readiness and to drive the successful launch and adoption of capabilities
  • Engage Technologies to execute Client Setup related SQP investments and ensure adherence to product development disciplines within Agile and Delivery Transformation frameworks
  • Drive development of high-quality solutions from ideation to launch in a timely, cost-effective manner
  • Research the latest UX and interaction concepts, presentation layer technologies, digital best practices, online trends, etc., and provide recommendations
  • Create and maintain User Interface standards
present
Chicago, IL
Senior Manager Digital Experience & UX
Chicago, IL
Schultz-McLaughlin
present
Chicago, IL
Senior Manager Digital Experience & UX
present
  • Working with outside vendors and external partners to provide project direction for outsourced development projects and resolving escalated issues
  • Provide direction to and manage the activities of staff by
  • Ensuring that standards are met for all content development projects implemented
  • Leading the management of publishing projects for the Banks public digital properties by
  • Consult with internal clients on web/mobile presentation of information including navigational and information architecture issues as they pertain to the project
  • Supporting the Delivery management team in maintaining regular contact with senior business line and marketing personnel across Scotiabank in order to encourage and assist their digital planning and assess impact to timelines and workloads
  • Researching and reporting on digital services offered by competitors and other leaders in the development of digital services
Education Education
Bachelor’s Degree in Design Related Studies
Bachelor’s Degree in Design Related Studies
Liberty University
Bachelor’s Degree in Design Related Studies
Skills Skills
  • Strong innovation and creative thinking skills
  • Ability to work collaboratively with internal and external teams
  • Strong presentation and planning skills
  • Excellent verbal and written communication skills
  • Ability to create wireframes and functional specifications
  • Technical expertise in user experience design, product development, and website design and development
  • Project management skills. Proven track record managing user experience projects from conception through implementation
  • Sport product and industry understanding
  • Experience driving projects internationally/cross site
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15 Manager UX resume templates

1

Gcg Digital UX & Process Manager Resume Examples & Samples

  • 6-7 years Design experience (UX Design, Visual Design, Interaction Design and/or App Design)
  • Ability to make wise choices regarding proposals that add value while staying “in scope.”
  • Facilitate working meetings with business counterparts to identify business objectives & requirements
  • Can accurately estimate resource requirements and design risk
  • Have a comprehensive understanding of the visual language across the sites
  • Ensures that proper communication is maintained within project teams to ensure UX expectations are understood, client objectives are achieved, & UX deadlines are met
2

UX Development Manager Resume Examples & Samples

  • Experience managing and mentoring dev teams
  • Excellent knowledge of best-practices and coding patterns that ensure solutions are maintainable, modular, of high code-quality and work well across browsers and devices
  • Work closely with the Product and Engineering teams to manage to project schedules
  • Work collaboratively with other functions within UX such as interaction and visual design to ensure a smooth hand-off of work
  • A minimum of 2 years experience managing front-end dev teams
  • A minimum of 5 years of experience developing web-based application code (preferably front-end code)
  • A minimum of 2 years of experience developing for B-to-B web applications
  • Knowledge of best-practice solutions for interactive online experiences
  • Excellent time-management and organizational skills
  • BA in Computer Science, related field, or equivalent experience
3

Senior Manager UX Resume Examples & Samples

  • Work directly with the internal Future mobile development team to manage the full user experience, work with outside UI/design resources and support the mobile app development process
  • Contribute to the vision of Digital Sport experiences that includes new sensors and interactivity that will improve the user experience and tap into new consumers
  • Explore the mobile app space and identify new opportunities for the adidas brand
  • Analyze and report on market performance of products containing relevant innovations and technologies. Stay in touch with marketplace to track consumer acceptance and concept success
  • Manage resources, as needed, to achieve business targets within budget
  • Ability to influence mid to senior level management, across functional disciplines
  • Ability to work collaboratively with internal and external teams
  • Strong project management skills. Proven track record managing user experience projects from conception through implementation
  • Ability to lead and grow a team, manage budget
  • Strong presentation and planning skills
  • Able to travel 10 -15% of the time. International travel required
  • Seven (7) years user experience design or related experience,
  • Experience managing technical projects from conception through implementation
4

Manager UX Resume Examples & Samples

  • Work with Future leadership to set goals/vision for Digital Sport opportunities and the integration into the relevant sport categories and miCoach Business Unit
  • Work directly with the internal Future mobile development team to build and communicate wireframe and technical specifications
  • Work with outside UI/design resources to support the mobile app development process as needed and within timeline and budget
  • Explore the mobile app and wearable tech space and identify new opportunities for the adidas brand
  • Stay in touch with marketplace to track consumer acceptance and concept success
  • Be visionary in understanding market trends and dynamics that will impact innovations and commercial results
  • Strong innovation and creative thinking skills
  • Sport product and industry understanding
  • Project management skills. Proven track record managing user experience projects from conception through implementation
  • Technical expertise in user experience design, product development, and website design and development
  • Ability to create wireframes and functional specifications
  • Bachelor’s degree (B.A.) in design or related field
  • Four years minimum user experience design or related experience,
  • Experience driving projects internationally/cross site
  • Equivalent combination of education and/or experience may be substituted for degree
5

Senior Manager UX, Commerce / Account Resume Examples & Samples

  • Accountable for ensuring the team's design deliverables are high quality and meets the established design standards and guidelines
  • Manages activities to create new and evolve existing design models and paradigms as necessary within the assigned domain
  • Responsible for alignment and consistency for domain
  • Responsible for evolving and adopting new design tools and methods
  • Has expert-level knowledge of multiple areas and is a knowledge-base for the team
  • Deep experience working within a technical environment is required
  • Experience designing for a global audience in multiple languages is required
  • Experience with the agile software development process is required
  • Knowledge of movie, music, and video game service and software industries is required
6

Senior Manager Mobile & UX Development Resume Examples & Samples

  • Object Oriented Programming and Patterns
  • Mobile Application Experience
  • Ability to Raise Mobile Application Ratings to 5 Stars
  • Experience Placing Mobile Applications Into Production
  • REST API Experience
  • Continuous Deployment/Integration
  • Experience Leading Developers
7

Senior Manager, UX-snei-sf Resume Examples & Samples

  • Manages a team of designers, assigning and reviewing tasks across a specific domain area
  • Manages activities to create new and evolve existing design models and paradigms as necessary within Accounts and Identity business vertical
  • Responsible for alignment and consistency for Accounts and Identity domain
  • Manages communication with stakeholders inside SNEI as well as SCEI
  • Mentor designers toward innovative and creative thinking when approaching design challenges
  • Manages partner design teams and consultants and directs their efforts through clear input and review feedback to ensure high quality deliverables that suit the needs of the internal design team
  • Minimum BA/BS degree in design related studies is required with a portfolio demonstrating 12+ years of interaction design, user experience and visual design work
  • A robust understanding of industry-standard design software
  • Has extensive experience designing compelling and quality interfaces
  • Deep knowledge in emerging technologies in web, mobile, and other devices is required
  • Experience with the agile software (SAF) development process is required
  • Knowledge of movie, music, and television game service and software industries is required
8

Senior Manager, UX Resume Examples & Samples

  • Create and define the UX and information architecture for DSW’s enterprise customer experience
  • Collaborate in concept, development, and design ideation with internal business, IT partners, and external agencies to deliver innovative solutions that meet business objectives
  • Strategize and drive design deliverables such as flow charts, wireframes, UI designs, interaction models, and prototypes for new and innovative experiences across all DSW digital touch points
  • Design branded campaign experiences for all DSW digital touch points from concept to development
  • Collaborate with Product Managers to understand proposed project strategy and objectives; continually work together throughout project to quickly resolve challenges and bring to life
  • Work closely with BA and IT teams to ensure functionality meets expectations from UX/design flows
  • Collaborate with Marketing Creative team to produce seasonal marketing solutions in digital channels that represent the brand
  • Work across disciplines to validate and execute design, partner with key business and IT partners to set design priorities and find balanced user-centric solutions based on the platform, business and technical challenges
  • Responsible for user testing strategies, including usability, A/B, and iterating on learnings
  • Conduct presentations to leadership and key business stakeholders
  • Manage multiple projects with competing priorities in a dynamic environment
  • Ability to work in an Agile environment collaborating cross-functionally as a team to create the best possible solution for the customer
  • Experience with responsive design principles
  • 5+ years of industry experience in a UX, IA or ID role, with a strong sense of visual problem solving and a proven track record of success
  • An energetic outlook for the possibilities interactive design brings to enhance the overall customer experience
  • Ability to clearly articulate creative ideas and concepts and present those ideas in a compelling and persuasive manner
  • An online portfolio showcasing innovative concepts, creative designs, and front-end solutions
9

Senior Manager, UX Architecture Resume Examples & Samples

  • Create and lead others in creating compelling user experiences for our clients on the Secure Client Site and our mobile application
  • Create and lead others in creating wireframes, prototypes, user flows, and user experience acceptance criteria
  • Measure the success and support the ongoing improvement of those user experiences by analyzing and sharing user insights derived from usability testing and other analytics
  • Lead and coordinate UX activities across all SCS initiatives with team members, external agencies and contract resources to reach a high quality standard through the development of usability research, information architecture, and visual design
  • Provide guidance to influence/inform direction and ensure UXD alignment across SCS initiatives
  • Ensure individual SCS UXD initiatives align with longer-term UXD strategies
  • Partner with SCS leadership to help define longer-term strategies and understand intersections with defined long-term UXD roadmap
  • Own development of longer-term UX vision for Secure Client Site
  • Own all SCS UXD decisions and manage all SCS UXD approvals across projects
  • Act as UX lead consultant and central point-of contact for OTC team, AMP technology, agency partners and contract resources as they work on all UXD efforts, including wireframes, prototypes, site maps, use case & process flows, and design comps, etc
  • Ensure client experience solutions are strategic, targeted, engaging and show a clear understanding for our target audience
  • Review and critique design deliverables created by agencies and contract employees for accuracy and consistency prior to routing and/or presentation
  • Present and/or coordinate SCS visual design deliverables to internal partners across enterprise, and to senior leadership as needed for approval
  • Ensure creative scope, schedule and budget are accurate
  • Ensures high quality, profitable execution of UXD deliverables
  • Participates constructively in inter-department and cross-service line communications
  • Contributes to the evolution and maintenance of User Experience Design workflow
  • Participate in usability testing, reviews and evaluations to identify issues and provide direction for an enhanced user experience
  • Collaborates with Marketing Directors, Relationship Managers, Developers, and Designers
  • Minimum 5 - 7 years of experience in a UX Architecture or UX Design role, with directly relevant experience defining and designing compelling user experiences for digital media and/or interactive design
  • Ideal candidate will also have 3 years experience leading other UX professionals that design and guide the creation of successful online experiences that meet user and business goals
  • Experience working with agencies and internal resources to create visual design comps and design specifications
  • Display excellent communication skills
  • Strong comprehension of information architecture and editorial disciplines, usability best practices and related methodologies
  • Hands-on expertise with Adobe Creative Suite or equivalent tools
  • Polished business consulting skills - communication, time-management, meeting facilitation, and collaboration
  • Has demonstrated ability to multi-task effectively under pressure
  • Strong creative and conceptual vision for rich media, and the ability to execute high quality integrated interactive communications against strategic business objectives
  • Working knowledge of HTML5, CSS3 and Responsive Design is strongly preferred; hands-on experience
  • While not required, direct management experience over other full-time resources or contractors is also preferred. This includes recruiting, supervising and mentoring other UX professionals
10

UX & Optimization Senior Manager Resume Examples & Samples

  • UX and Site Optimization
  • A/B tests
  • Boost liaison management
  • BBF liaison management
  • 5+ years’ experience as a Digital, Interactive and/or Web Creative Manager
  • A good understanding of digital marketing, conversion and call to action techniques
  • A strong understanding of eCommerce and internet innovations, including the latest online community trends and user experience best practices
  • Experience with direct marketing communication techniques is a plus
  • Experience delivering a consistent brand identity
  • Ability and experience working cross functionally within a large organization
  • Strong leadership and functional skills steering global teams without direct reporting lines
  • Highly proficient in Illustrator, Photoshop and HTML, with basic knowledge of flash development
  • Fluent English and a University degree
  • Some experience in web analytics, reporting and key performance indicators and how this relates to the consumer experience and improving the performance of our digital platforms
  • A passion for delivering data based recommendations for quantifiable improvements for deployment immediately or prioritization within the IT release process
  • Strong project management skills, with experience of running several projects simultaneously, with timelines, brief writing, budget management and business requirement deliverables
  • Although not a technical position, experience and a broad understanding of the platforms, systems, testing tools and interfaces would be a help
  • A passion for digital, both in your work experience and personal projects
  • Ability to multi-task whilst retaining quality across projects
  • Keeps an avid focus on best practices across the industry, ensuring we stay relevant and ahead of consumer expectations
  • Self starter, capable of initiating and leading projects
  • A team player that can work well in a talented cross functional team
  • Reasonable degree qualified, in Business, (B2C) IT or ecommerce
  • Outlook Advanced
  • Word Advanced
  • Excel Advanced
  • PowerPoint Advanced
  • Google Analytics Advanced
  • Fluent in English - great verbal communication skills, with the ability to communicate clearly and concisely
11

Senior Product Manager, UX Resume Examples & Samples

  • The distribution of content for audiences of all ages across various media platforms, both internal and external
  • Editorial workflow and processes that empower our content creators to broadly distribute content
  • Semantic ontology workflows to manage the library of all things Disney
  • Develop prototypes (wireframes, sketches) illustrating interaction patterns for usability studies, front-end engineering, or internal discussion
  • Partner with other Product Managers, Front-end Engineers, and Visual Designers to build the most compelling solutions for content publishing/authoring tools
  • Prototype different solutions using a combination of HTML, JS, CSS, and CSS animations
  • Embed with editors, producers, and social strategists to gain first-hand knowledge of workflow pain points and efficiencies
  • Investigate future technology and its potential usage by following industry trends
  • Use this information to document ideas and potential features of these tools
  • Discuss needs and solutions with internal stakeholders
  • 5-7 years experience in UX or Interaction Design and Product Management
  • 2-3 years experience in Web development or Code Prototyping
  • Familiarity with content and social publishing tools
  • Bachelor’s degree (in Editorial, Computer Science, Human Computer Interactions or related fields preferred)
  • You understand that the story is king and getting that story to our guests, wherever they may be, is your top priority
  • You love creating prototypes and are able to create both low and high fidelity wire-frames to communicate and test specific interactions
  • You are scrappy with a strong entrepreneurial spirit
  • You have outstanding written communication skills and are good at articulating ideas
  • You have the mind of a researcher and are good at interviewing people of various disciplines
  • You understand that ideas can come from anywhere, and therefore pay attention to even the subtlest of trends
12

Manager of UX Architecture Resume Examples & Samples

  • Deliver a best-in-class, user-focused product design and user experiences that materially differentiate our product from others in the market and ensure adoption
  • Help the VP of Product Experience build a world class design team, including process, principles, and people development
  • Evangelize the focus on, and understanding of, the user experience across the entire organization
  • Build strong relationships with stakeholders across the organization including product management, engineering, marketing, and customer success
  • Make pragmatic design decisions that balance creative and analytical goals, technical limitations, and business priorities
  • Expertise in design thinking and UX fundamentals including: strategy, research, usability, interaction design, visual design, rapid prototyping, and adoption measurement
  • Experience with cascading design-making user experiences; taking complex and infinitely-flexible data and walking users through the best path for them
  • Demonstrated ability to collaborate effectively with a variety of business leaders, technology leaders, Product Managers and other key stakeholders
  • Great communication skills, being able to paint an exciting vision and drive it into practical reality
  • Ability to attract, develop, and excites experienced design talent
  • Proven track record of building and shipping amazing digital products
  • Experience with Mobile UI and responsive design
  • 10+ years of demonstrated results
  • The willingness to take risks and fail fast
13

Product Manager Search UX Resume Examples & Samples

  • Drive execution and delivery of search UX products
  • Lead market research and develop roadmap for onsite search experiences
  • Partner closely with engineers and designers in an Agile environment to develop and implement product experiences
  • Interface with internal clients to understand requests, develop requirements, prioritize projects, and set clear expectations across teams
  • Define key performance indicators and regularly report on progress
  • Drive insights on customer behavior by analyzing traffic, shopping behavior and purchase conversion
  • Optimize search experiences to drive revenue and margin growth
  • Be the voice of the search customer at Staples
  • Bachelor Degree or Equivalent Work Experience
  • 5+ Years related industry/academic experience
14

Senior Manager, Client Onboarding UX Resume Examples & Samples

  • Define transformational user experiences for Client Setup capabilities and processes and own multi-year roadmap
  • Determine business and client needs, and articulate business cases to key stakeholders and GCP leadership to influence them to allocate necessary resources to achieve desired changes
  • Drive development of high-quality solutions from ideation to launch in a timely, cost-effective manner
  • Engage Technologies to execute Client Setup related SQP investments and ensure adherence to product development disciplines within Agile and Delivery Transformation frameworks
  • Partner with marketing to develop and execute go-to-market strategies to ensure operational readiness and to drive the successful launch and adoption of capabilities
  • Minimum 2-3 years driving product development and management experiences
  • Proven project management skills to develop and execute action plans. Experience with Agile a plus
  • Demonstrated ability to assess business needs, develop cost-benefit analyses, define requirements and exhibit solid understanding of customer needs and required value propositions
  • Prior experience with GCP customer on-boarding processes and capabilities is a strong plus
  • Excellent communications skills required to gain alignment and secure resources to achieve aggressive goals; ability to build strong relationships with key business partners and stakeholders
  • High energy, solution oriented team player with ability to effectively navigate a matrixed organization to drive results
  • Superior thought leadership and analytical abilities
  • The successful candidate will have an entrepreneurial mindset, flexible spirit and tremendous will to win
15

UX Portfolio Manager Resume Examples & Samples

  • Previous Project Management, resource management, or financial analysis experience
  • Consumer centric predisposition and demonstrated relationship building experience
  • Polished communication and presentation skills
  • Ability to understand data, analyze results and draw insights
  • Demonstrated collaborative approach to achieving goals and working across internal teams
  • Ability to work within fast paced environment with little direction
  • Experience working with UX&D teams across various software design methodologies a plus
  • Understanding best practices for planning and executing user-centered design practices a plus
  • 3+ years of project management, UX or digital marketing experience
16

Senior Manager, Client Onboarding UX Resume Examples & Samples

  • Define vision and transformational user experiences for Acquisition and Client Setup capabilities
  • Create and articulate multi-year roadmap to shape the direction of the portfolio and influence leadership
  • Partner with product management to develop product vision and support the development of high-quality solutions from ideation to launch
  • Develop compelling visual artifacts (high-level storyboards, mockups, wireframes, prototypes, etc.) to effectively communicate UX needs to internal teams and stakeholders
  • Reinforce consistent design patterns across platforms
  • Lead user acceptance and usability testing to validate designs
  • Create and maintain User Interface standards
  • Research the latest UX and interaction concepts, presentation layer technologies, digital best practices, online trends, etc., and provide recommendations
  • Bachelor’s degree or equivalent experience in one of the following areas (or similar): Fine/Graphic Arts, Interaction Design, Psychology, Human Factors, Marketing Communications, etc
  • Strong communication skills to effectively present ideas both verbally and visually
  • Comfortable in all parts of the user-centered design process, including: research methods, user interviews, personas, wireframes, information architecture diagrams, screen designs, interaction designs and UI specifications
  • Experience creating visual concepts and prototypes using industry-standard tools
  • Can scale concepts from low to hi-fi: whiteboard photos to gorgeous designs
  • Familiarity with enterprise software architecture, systems, and designs
  • Aptitude to identify complex problems and distill them down into simple solutions
  • Self-starter with the ability to learn new technology quickly
  • Highly organized to meet deadlines and stay within a budget
  • Experience working in the financial industry is a plus
17

Senior Manager Digital Experience & UX Resume Examples & Samples

  • Manage the ongoing design, content of the Scotiabank public websites by
  • Supporting the Delivery management team in maintaining regular contact with senior business line and marketing personnel across Scotiabank in order to encourage and assist their digital planning and assess impact to timelines and workloads
  • Evaluating web publishing/development projects for suitability and viability given the overall digital strategy and direction of the Scotiabank
  • Assigning appropriate resources to a web publishing/development project
  • Working with outside vendors and external partners to provide project direction for outsourced development projects and resolving escalated issues
  • Leading the management of publishing projects for the Banks public digital properties by
  • Working with internal clients to develop and refine requirements to present customer-oriented content about their business lines, sell products via the presentation of user-friendly application forms, provide tools-based advice and/or service customers via the public Internet
  • Assist in the preparation of a business case to obtain needed funding, if required
  • Consult with internal clients on web/mobile presentation of information including navigational and information architecture issues as they pertain to the project
  • Manage the project through to timely completion by working with external developers and/or internal development as well as operations departments to ensure that the required content is developed, tested and implemented in a manner that is consistent with the Bank’s digital and operating standards
  • Regularly evaluate already published content to ensure that it is still accurate, up-to-date, reflective of current digital standards, meeting business requirements, etc and proactively recommending remedial actions where necessary
  • Provide direction to and manage the activities of staff by
  • Assigning projects consistent with the experience and level of responsibility of direct reports
  • On larger projects, utilizing staff in a support role
  • Undertaking projects that contribute to the overall success of the website
  • Under the direction of the Lead, champion the development and refinement of standards and best practices for the Scotiabank digital properties by
  • Understanding the elements of the digital properties which should be standardized
  • Leading in the development of these standards by researching industry norms and considering the Banks unique requirements, including branding and market positioning
  • Assisting in the documentation of these standards
  • Communicating and explaining the standards to internal clients
  • Ensuring that standards are met for all content development projects implemented
  • Evaluating the standards on a regular basis to ensure that they meet customer and Bank requirements, are competitive, take advantage of newly developing technologies, etc
  • Assist the Lead and the Director in the formulation of objectives and strategies for the Banks Global digital properties by
  • Researching and reporting on digital services offered by competitors and other leaders in the development of digital services
  • Supporting the analytics team in tracking and reporting on the performance of the Banks Global public digital properties relative to objectives
  • Monitoring trends in digital design principles and evaluating the Banks sites vis a vis these standards
  • Researching and evaluating market opportunities as well as problem areas
  • Expertise in Adobe Creative Suite - In-Design, Illustrator, Photoshop, Dreamweaver, Acrobat and Microsoft Office
  • Apply design theory and impeccable attention to detail in creative
  • Ability to creatively develop and execute new designs using creative brief
  • Passion for design with full understanding of typography, layout, colour theory and composition with regards to digital media
  • Ability to work on complex projects independently, within tight deadlines, adapts to changing deadlines and delivers materials as per workback schedule
  • Excellent knowledge of digital marketing principles and practice, including customer targeting, offer management, measurement techniques, test methodology, statistical modeling, creative/copy development, and print production; DMstrategies and tactics
  • Excellent, broad knowledge of all self-serve channels (ABM, online banking, email, branch, etc)
  • Strong working knowledge of other marketing/communication disciplines, including mass advertising (television, print), direct marketing (email, web) and market research
  • Solid knowledge of outside market and competitive best practices
18

Manager UX- / South Africa Resume Examples & Samples

  • Lead the assessment of existing sites/properties for usefulness, usability, visual design, content, and branding
  • Articulate objectives to guide the development of evaluation criteria
  • Identify strategic opportunities for competitive advantage based on findings
  • Lead participatory design/user testing sessions and present findings and recommendations to cross-functional teams and senior clients
  • Lead behavioral in-context research events; analyze, synthesize, and organize research data into meaningful themes, categories, and visually compelling frameworks and behavioral models
  • Identify opportunities to create business value and improve the user experience, based on user research; organize opportunities into visually compelling matrices or maps
  • Lead stakeholder interviews, including: conducting, preparing notes, and analyzing findings to understand key success factors for a project or pursuit
  • Facilitate user scenario planning sessions with both internal team and clients
  • Lead development of personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps
  • Drive the development of engaging scenarios and frameworks that describe key aspects of a proposed experience, and how it reconciles business and user needs
  • Lead the creation of visually compelling representations of the solution’s high-level interaction, navigation, and organization design (i.e., concept models)
  • Create (and lead the development of) comprehensive sitemaps, wireframe systems, and process flows for large-scale solutions; present deliverables to senior clients
  • Estimate, plan, and lead tracks of creative work/projects in the development of a quality solution; track progress according to the plan created for the project (e.g., conduct design reviews and creative status meetings as needed)
  • Manage operational level client meetings, including workshops
  • Serve as the primary point-of-contact/facilitator for planned (regular) client meetings
  • Support creative aspects of sales pursuits, including proposal creation and orals presentations
  • Identify tools, templates, and techniques that evolve existing approaches for the larger creative community at Sapient
19

UX Solutions Development Manager Resume Examples & Samples

  • The candidate will be responsible for developing Ux/UI solutions for the strategic surveillance platform
  • 7+ years in senior development role with experience on large and complex projects
  • The candidate should have very strong technical experience in core JAVA8 and J2EE as well as database design
  • Exposure to Elastic Search (Kibana, Sense UI) and Elastic Search Index
  • Experience in designing websites with W3C standards using HTML4/5, CSS2/3 to get best cross-browser user experience for long-term user retention and engagement
  • Ability to build MVC framework from front-end side Angular JS to back-end Mongo DB, in order to provide broadcast service as well as chatting service
  • The candidate should be proficient with Oracle PL/SQL
  • Experience with Test Driven Development and proficient with a unit testing framework such as JUnit 4
  • Knowledge of JMS or SOAP or REST Web Services would be preferred
20

UX Business / Program Manager Resume Examples & Samples

  • Develops end-to end Timing plans for all UX deliverables associated with each MY in development
  • Provides support in the project resource/staff planning
  • Maintains formal project tracking utilizing various tools and proactively communicates, manages and resolves project issues and risks
  • Communicates project status, progress on deliverables and risks/issues to stakeholders and leadership in a timely manner
  • Collaborates with global cross-functional teams including Interaction Designers, Graphic User Interface Designers, Localization Engineers, Technical Leads, DRE’s, and Program Managers
  • Support / lead special projects from UX Executive Director
  • Support internal communications to employees; coordinate All People meetings, Town Halls, and Workshops
  • Manage local footprint (facilities & seating chart) in Warren
  • Strong knowledge of project management disciplines (e.g. Schedule, Scope, Resource, Communications, Risks, Issues, etc.) and tools (MS Project, Excel, SharePoint, and Document Repository Tools)
  • At least 10-15 years’ experience managing programs of medium to large size global teams
  • Experience interacting with executive leadership and managing expectations
  • Self-starter with the ability to influence others in a direct and indirect organizational structure, and across multiple physical locations
  • Experience at working both independently and in a team-oriented, collaborative environment is essential
  • Ability to elicit cooperation from a wide variety of sources, including upper management, vehicle teams, and other internal departments
  • Experience in measuring project success factors with respect to Resources, Schedule and Quality
  • A Masters degree in a business discipline
21

UX Product Manager Resume Examples & Samples

  • Drive the use of customer insights to define the vision for the Alexa Information Experience
  • Work across your team and the Amazon design and research community to create strong relationships with other teams, stakeholders and senior leaders
  • Work closely with cross-functional teams such as Product Management, Marketing, Business Intelligence/Analytics, and Engineering leadership within Alexa
  • Develop the customer and business cases for project requests; prioritize the work for the team to maximize value creation
  • Author the requirements necessary for engineering, prototyping and design teams to prove out UX concepts
  • Define success metrics and be responsible for ensuring their implementation for all our work
  • Author and deliver executive level written narratives to explain our work
  • Coordinate UX projects, scheduling resources, prioritizing work, updating wikis, unblocking issues, and working with your peers in design, research, and business analytics to bring projects to successful completion
  • 6+ years in a leadership role within a creative environment
  • Bachelor's degree in a design (interaction, visuals, etc.), user research (Human Factors, HCDE, or Cognitive Psychology), or business (BA) field
  • Must be able to organize executive UX reviews, sign-offs, and coordinate feedback from various cross-organization stakeholders
  • Working knowledge of production software for both Mac and PC platforms
  • Masters degree in a Design, Research, or Business related field, or 10+ years of experience in a PM, Sr Producer or similar role in industry
  • Ability to manage ambiguity, work autonomously, and multi-task in an agile environment
  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • Demonstrated ability to coordinate projects across functional teams
  • Demonstrated thought-leadership with a passion for translating data into action
22

Software Development Manager New Core Dev Tools UX Resume Examples & Samples

  • Hire and develop a cross-functional team of frontend development and user experience experts
  • Drive the team think from first principles, test new ideas, create new workflows, and make data driven UX decisions to shape the future of how all developers will be building their software on top of AWS
  • Build out and drive the mechanisms and processes for delivering small, medium and large cross-suite features while not blocking the individual Code services goals and launches
  • Own the roadmap and project planning while working closely with product managers and software managers of the Code service teams to iteratively develop while building for the long haul
  • Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline
  • 7+ years of relevant engineering experience
  • Experience with OOD and object oriented languages
  • First-hand experience delivering on complex user interfaces or web applications
  • Passion for UX and experience managing product managers, UX designers, software engineers and web developers to drive a cross-functional team to execute
  • Strong business and technical vision
23

Manager, UX Resume Examples & Samples

  • Lead the design of interactive, informative and engaging digital experiences across all platforms to help drive digital NPS, support user goals
  • Manage a team of designers and support their development through coaching and mentorship
  • Work with cross-functional teams and developers to understand project requirements and develop concepts that help define the best possible experience
  • Oversee reviews of user experience designs with business and IT stakeholders to ensure overall alignment on the desired experience
  • Oversee and conduct user research to gain an understanding of user needs that help inform design strategy and direction
  • Understand and ensure the application of customer insights to help design with the end user in mind, while supporting business objectives
  • Proactively identify optimization opportunities and provide actionable recommendations to drive key business metrics and digital NPS
  • Create quality deliverables (e.g. wireframes, user flows, prototypes) that are informed by user research and meet business requirements, while taking into account technical constraints
  • Proactively identify opportunities to validate, evolve and optimize interaction patterns and standards
24

Manager, UX-standards & Accessibility Resume Examples & Samples

  • Liaise with digital product owners and other key stakeholders to ensure the delivery of experiences that support accessibility program goals and inclusive design principles
  • Manage a team that supports the implementation of accessibility specifications
  • Provide resources and support to other teams to drive understanding, adoption, and adherence to established standards
  • Work in partnership with the regulatory and legal team to understand upcoming policy initiatives and develop strategies to ensure compliance
  • Oversee the translation of accessibility related business requirements into functional, technical and design specifications
  • Oversee the establishment and management of a shared online library that includes common user experience design patterns for Rogers & Fido
  • Manage the creation of accessibility-related documentation including methodologies, test plans, best practices, roadmaps and process evaluation documents
  • Conduct accessibility compliance assessments of consumer-facing properties, including mobile applications, using the WCAG 2.0, CRTC policies and AODA guidelines
  • Manage, coach and mentor individuals and team members to develop organizational capacity for addressing accessibility needs in the future
25

UX Product Manager Resume Examples & Samples

  • Plan, develop and execute the product roadmap. Translate users’ pains and needs into prioritized product requirements, write product specifications and build wireframes
  • Lead a multidisciplinary team made of developers, designers and analysts to work together and deliver, analyze, monitor and iterate on simple and awesome products
  • Manage the vision, ideation and prioritization of features and set product milestones. Establish success metrics and track the progress to delivery
  • Work closely with other Fiverr teams and articulate your vision, priorities, challenges and opportunities to assure our users get the best experience, all the time
  • Understand Fiverr’s strategic position in the entrepreneurship world and know how to implement it within the roadmap and leverage it to help make a good experience for our users
26

Principal Product Manager Mobile & UX Resume Examples & Samples

  • 9+ years of demonstrated, successful product management, with progressively increasing responsibilities into Product Strategy
  • 3+ years of consumer facing software product management experience with mobile highly desired (in B2B or B2C)
  • Experience developing hybrid native/HTML mobile applications
  • Background in healthcare technology in the provider, payor or wellness category strongly preferred
  • Ability to create, understand, and justify financial business cases: TAM, SAM, SOM and other market-based metrics
  • Experience in financial performance metrics: bookings revenues, margin across a portfolio
  • Experience in related technology spaces (SaaS, Cloud, computing platforms, DBs)
  • Experience developing robust, customer-centric product and service requirements using Agile methodolgy, Confluence, JIRA or similar tools and processes
  • Excellent relationship skills, able to build rapport quickly and easily with domain experts
  • At least 3 commercial iOS or Android app in market. Proven track record of leading the roadmap, development and launch of several commercial native iOS or Andriod mobile application (at least 3 commercially successful apps)
  • MBA or Master’s Degree in Engineering
  • Experience in User interactions with applications/apps/devices with speech recognition, natural language processing, and or machine learning. Experience with building products that integrate Virtual Assistants such as Amazon Alexa or Google Assistant into B2B/B2C apps
  • 5+ years leading product teams
  • A zeal for metrics/analysis to deliver on business objectives
  • Demonstrated history in creative/big thinking that resulted in revenue
27

Manager, Digital Engagement & UX Resume Examples & Samples

  • Minimum of 2 years of digital marketing experience in publishing, advertising, and/or retail organization with an understanding of driving engagement and consumer revenue
  • Agile and fluid digital marketer with an ability to work with editorial and digital product teams to develop brand relevant marketing initiatives and engage customers in all sections of purchase/engagement funnel
  • An innate desire to seek out, understand and evaluate emerging technologies and payment methods and then provide thought leadership and perspective for adoption where appropriate
  • Analytically and data driven with a keen creative sensibility
  • Deep understanding of social media and digital marketing best practices
  • Familiar with digital marketing tools, such as DoubleClick For Publishers, as well as testing tools, such as UserTesting.com, Optimizely, and ClickTale
  • Have a strong working knowledge of analytic tools such as Google Analytics, Omniture, Adobe Audience Manager, Parse.ly, and similar tools
  • Stay abreast of digital marketing activities of other organizations and develop actionable insights
28

UX Product Marketing Manager Resume Examples & Samples

  • Proven track record of writing and editing clear, concise, user-centric content for interactive user experiences (products, software, mobile apps, websites, etc.). Portfolio or online writing samples are required with application
  • Experience conceptualizing and collaborating with UX or UI designers
  • Experience in creating and socializing content strategy, messaging guidelines or style guides
  • Understanding of digital content best practices including knowledge of the digital marketing landscape and mobile trends
  • Understanding of Content Management Systems and how to manage the CMS
  • Self-motivated with a track record of success managing multiple projects and deadlines
  • Strong personal drive with the ability to work both independently and within a team
  • Bachelor’s Degree in Communications, Marketing, Advertising or a related field
29

UX Product Manager Resume Examples & Samples

  • Manage design, development, and delivery of user experience planning on mobile products
  • Lead the effort to deliver best-in-class user experience by integrating the capabilities and leading-edge designs to the marketplace
  • Drive the User Interface requirements into the marketplace to support multiple strategic initiatives
  • Work with mobile product management and segmentation teams to evolve current the mobile user experience to deliver the company’s service capability
30

Manager, UX Writing Resume Examples & Samples

  • Providing leadership and mentorship for a team of UX Writers with the ability to drive creative decisions, communicate strategy, and draft original, compelling copy
  • Building strong relationships with Product Managers, Project Managers, UX Managers, and Marketing teams to align content strategy with user needs, brand positioning, and team resources
  • Managing weekly project priorities, reviewing new project requests, approving copy proposals, and serving as the main point of contact between your team and its internal and external customers
  • Helping build and maintain a brand voice and tone, ensuring consistency across all in-product experiences
  • Leading brainstorming and creation of concepts for best-in-class user experiences
31

UX Program Manager Resume Examples & Samples

  • Connect and calibrate strategic vision to help maintain and balance prioritization of work
  • Drive on-time, high quality execution and delivery
  • Provide accurate, timely, and appropriate communications
  • Implement standards and process to maintain consistent, light-weight experience
  • Establish an effective relationship with leaders, teams and cross-functional groups
  • Enable smooth collaboration between vertical and horizontal teams
  • BA/BS Degree in Engineering/Tech
  • 5-8 years Program/Project Management Experience
  • 3-5 years UX background (Research or Design)
  • Strong proven ability to work with ambiguity
  • Proven track record for communications and relationship building
  • Experience in security/international compliance/law
  • Proven ability to implement large PgM processes cross functionally
  • High EQ
32

Mid-level UX Product Manager Resume Examples & Samples

  • Engage in rapid cycles of design and iteration in conjunction with engineering, UX design, and other stakeholders
  • Develop a deep understanding of customers and their needs
  • Lead product discovery efforts including shadowing users, conducting user research, and working with the UX design team to employ rapid prototyping to iterate to the right solution
  • Work cross-functionally with engineering, UX design, business stakeholders, and project management teams to deliver on the product roadmap
  • Define methods for quantifying success and ensure that the team has a clear ability to understand and articulate its objectives
  • Minimum 5 years of experience delivering results in a consumer-facing product management role
  • Experience with one or more successful product launches in which you had overall responsibility from conception to launch
  • A bachelor's degree
  • Experience working in an agile, iterative environment
  • Ability to quickly build expertise in unfamiliar domains
  • Passion for building great products
33

UX Program Manager Resume Examples & Samples

  • Understanding at a high level the user-centered design (UCD) work deliverables for each work stream and knowing whether each team is producing as expected
  • Oversight and day to day management of a team of anywhere from 2-4 designers
  • Providing consistency in product vision and user experience across all platforms and processes for the various Service Request and Workflow work streams
  • Enabling the UX/UI Design team members and the UX Development team members to work efficiently and quickly in their individual product team and across the program
  • Partnering with Product Owners, other Program Leads and other Stakeholders to collectively make decisions on product development and oversee the execution
  • Attending all core team and stakeholder meetings to represent each work stream at a high level. Identify any other role(s) required to attend core team and stakeholder meetings to provide any necessary detail
  • Communicating back to each work stream team the necessary project issues, scope and information that comes out of the various core team and stakeholder meetings
  • Preparing weekly status materials for each work stream in preparation for project status meetings
  • Managing all aspects of UX design delivery end to end
  • Meeting with the User-Centered Design Field-Facing manager on a regular basis to ensure they understand the detail status of the work efforts and any issue
  • Has an understanding of, and experience with, Agile framework (scrum)
  • Experience program managing large, high visibility initiatives, in a large corporate environmentSearch Jobs US
34

Manager, UX Insights Resume Examples & Samples

  • Plan, design, and conduct up-front product opportunity research, on-going usability tests, and surveys, define long-term user research needs, competitive analysis, etc
  • Plan, design and conduct usability evaluation of products and prototypes
  • Proactively involve designers, engineers and product managers in the research process
  • Present to a variety of audiences from design team, engineering team to executive teams
  • Share best practices and new techniques with the Global eCommerce and Marketplace Insights groups
  • Facilitate research sessions that allows internal stakeholders to be actively involved and gain empathy for the user
  • Effectively synthesize insights into actionable guidance for strategic initiatives
  • Identify, analyze and advocate innovative or successful competitive shopping experiences – web, mobile, etc
  • BS or BA degree (desired fields Human Factors, Human Computer Interaction, Market Research, Statistics, or a related field)
  • 3-5 years of research experience, with eCommerce strongly preferred
  • Hands-on experience with feedback platforms (such as OpinionLab, Qualtrics), including survey authoring, programming as well as experience with data analysis & visualization tools (Tableau, SPSS, StatWing, MarketSight), and with web analytics (Adobe, Google Analytics)
  • Hands-on experience with remote user testing tools (such as UserTesting.com)
  • Experience observing users discover, consider, evaluate and shop online and in store and moderating 1:1 usability sessions, field ethnography studies and competitive analysis
  • Demonstrated experience creating new test methods/ setups to address the needs of unusual/ challenging tests
  • Strong leadership skills to help build a new, lean consumer insights function within eCommerce
35

Manager of UX, Learner Experience Resume Examples & Samples

  • Activate well-established design practices to create solutions for unique learning needs
  • Lead discovery processes by conducting stakeholder interviews, shaping user and business goals, and discerning technical requirements
  • Test assumptions and present user research
  • Closely collaborate with teams to define feature functionality through detailed user flows, information architecture, wireframes, and documentation (including wireframes for web and mobile apps)
  • Create interactive prototypes to demonstrate concepts for user testing
  • Create and drive user test plans. Experience with user interviewing and testing on at least 1 major mobile product, a plus
  • Present findings internally and to clients
  • Work closely with learning influencer to gather data insight for continuous iteration and enhancements
  • 5+ years in a client-facing, service related technology industry
36

UX & Conversion Rate Optimisation Manager Resume Examples & Samples

  • Experience in a mobile first B2C Ecommerce environment
  • Proven track record of improving CRO
  • Experience working with standard analytics and AB/MVT tools i.e. Optimizely, Optimize360, Google Analytics, Google Tag Manager
  • Familiar with web / mobile development processes and able to work unassisted with HTML, CSS (essential) & Jquery (desirable)
  • A self-starter, analytical, detail oriented and exceptionally organised
  • Strong desire to understand customers and their information needs, and using data and insights to shape content and strategy
  • Ability to manage multiple projects and work-streams
37

Manager, Global Omni-channel Operations & UX Resume Examples & Samples

  • Bachelor’s degree with 6+ years of progressive experience in an eCommerce environment
  • 2+ years with apparel and/or accessory company with Demandware platform experience preferred
  • Comprehensive understanding of customer online behavior and usability
  • Strong interpersonal skills. Able to maintain and develop top-level, internal and external relationships
  • Strategic thinker with an ability to translate strategy into actionable tactics
  • Multi-tasking, ability to work independently and collaboratively as part of a team