Lead Business Analyst Resume Samples

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J Monahan

Justyn

Monahan

572 Nils Throughway

Phoenix

+1 (555) 269 4072

572 Nils Throughway

Phoenix

Phone

p +1 (555) 269 4072

Experience Experience

Houston, TX

Lead Business Analyst

Houston, TX

Koss-Emmerich

Houston, TX

Lead Business Analyst

Reviewing data, recommending and developing reports that will assist improved productivity, management of headcount and process improvements
Advise, lead, and work on high impact activities within the systems development lifecycle, and provide advisory work for the IT technical staff itself
Work closely with business relationship managers and technology domain managers to refine and execute program technology strategy
Collaborates with the Development Lead, Product Manager and Program manager to develop and implement software implementation plans
Works with programming resources (in house and third party) to ensure development work is completed to specification
Work with project managers to plan analysis work and highlight key risks and issues from an analysis perspective
Manage Process, Product and Project Management duties for assigned business initiatives, work streams and operational components

Detroit, MI

Senior / Lead Business Analyst

Detroit, MI

Wisozk-Kozey

Detroit, MI

Senior / Lead Business Analyst

Perform a wide variety of ad-hoc requests in the area of business case development, Product P&Ls and product portfolio management
Interact and work with the development team on issues related to coding to functional specifications
Guide business managers to solutions that maximise National Grid investment in technology, and one way of working processes
Support and challenge financial and business related topics and assist with the development of financial reports and KPIs
Collect and analyze cost information and create cost models to consolidate into cost projections
Leverage domain expertise and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible
Educate business partners on systems capabilities and the feasibility of developing specific solutions

present

New York, NY

Lead Business Analyst, VP

New York, NY

Luettgen, Bernier and Connelly

present

New York, NY

Lead Business Analyst, VP

present

Support efforts as a data sourcing SME on market systems within the bank
Act as liaison between the business units, technology teams, and support teams, under the direction of the data sourcing lead, project sponsor, and project manager
Utilization of Data Sourcing methodology to complete tasks such engagement with business and technical subject matter experts, review of documentation, data mapping, data gap analysis and remediation, etc
Manage facilitation of Data Sourcing working sessions with business users, data owners, and related subject matter experts
Subject area foundational knowledge with banking products such as Deposits, Derivatives, Loans, Securities, Leases, etc
Communicates effectively (both written and oral) to all staff levels and can deliver difficult/sensitive information tactfully
Proficiency in Word, Excel, Power Point, Visio, Access, Toad

Education Education

Bachelor’s Degree in Business Management

Quinnipiac University

Bachelor’s Degree in Business Management

Skills Skills

Strong conceptual and process-focused thinking abilities. Excellent ability to manage attention to detail and the overall, big-picture
Strong planning skills, highly organised with the ability to prioritise key deliverables across several work-streams
Ability to promote attention to detail & excellent process quality standards
Good experience within Investment Banking including strong traded-product knowledge
Ability to analyse scenarios, present solutions to enable quick decisions about contact center dynamics and to take risks as necessary
Strong effective communicator; with solid interpersonal skills and analytical decision-making capability
Good to have prior knowledge of Trade/ Comms/ Voice Surveillance implementation; knowledge of Apama/ Orchestria applications
Excellent communication skills with the ability to convey the importance and impact of highly technical concepts in business terms to business stakeholders
Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills
Ability to apply specific knowledge of the business and knowledge of systems technology capabilities to business problem solving providing operational support

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15 Lead Business Analyst resume templates

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Lead Business Analyst Resume Examples & Samples

Supports the ongoing development and advancement of the business analysis discipline within the division and across the wider organization
Advocating industry best practice insight into the delivery of business analysis activities on projects
Provides guidance to the wider project management community around the role of the business analyst within the project lifecycle
Extensive experience as a SME, business/technical resource involving analysis on medium/high level projects, initiatives or production support efforts
Experience with both business and technology aspects of delivering complex solutions
Experience with functional business unit systems and/or call center functionalities
Experience with the application and user testing process
Advanced experience utilizing moderate process modeling methodologies (i.e. lean, Six Sigma)
Advanced experience utilizing MS Office (e.g., Word, PowerPoint, Excel, Access & Project)
Advanced experience with utilizing business metrics
Ability to lead/coach change strategies in a team environment

Lead Business Analyst Resume Examples & Samples

This will be a Hands-on role using Agile methodology. The project approach is not traditional, so the Lead BA will need to be a strong facilitator who can demonstrates a flexible and confident way of working with our business partners
Candidates must be able to work in a dynamic and fast pace project cycle along with a short learning curve
Developing requirements (business, user and software requirements — functional and non-functional) and establishing traceability to the business vision
Proficient requirement meeting facilitator, demonstrated experience in facilitating sessions (20 people) using techniques to help define scope and requirements during the lifecycle
Understanding the business case and project scope
Experienced in global project/program development and implementation
Deep experience with Agile software development projects, in lead role helping to deliver User Stories, Test Scenarios, Epics, and the like
Helpful to have experience with Lean or similar approaches to business transformation
Experience of relationships with Lead customer staff
Development and deployment of formal business analysis methods and tools to govern and control programs
Solid understanding of the following requirements models: Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams, UML, BPMN
Demonstrated skills and experience in working with virtual and geographically dispersed teams to develop software
A degree in Computer Science or a related discipline; or equivalent work experience
5 to 10 years’ experience in business analysis or related technical field (application development, deployment/implementation and infrastructure)
5-8 years’ experience in Agile and or Iterative software development methodologies
5 years’ experience in development of workflow driven applications

General Services Lead Business Analyst Resume Examples & Samples

Conduct cross-functional analysis of data and critical business issues within General Services
Identify opportunities to align operational strategies, business processes and operations
Manage special projects, monthly and weekly reporting requirements and ad hoc reporting/requests to completion and with the highest quality. Reporting requirements include, but are not limited to, MOR, Weekly Reporting, Savings Reporting and Metrics Reporting
Create and develop presentations as required
Act as a project manager to assist the regional implementation of programs
Facilitate meetings and coordinate activities with regional and product leads and the appropriate stakeholders
Work closely with the EMEA GS Head, Regional Product Leads and Cluster Heads on various reporting and project activities
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
Higher degree,
Excellent English verbal and written communication skills,
5-6 years of experience in reporting and business analysis,
Analytical experience in the financial services industry,
Very strong analytical and reporting/presentation skills
High level of accuracy and attention to detail,
Proficiency in MS Office,
Project Management Experience,
Ability to work in a virtual environment,
Self-motivated with ability to make decisions in the absence of detailed instructions,
Exceptional organizational skills,
Excellent interpersonal skills and confidence,
Structured and organised approach,

IT Services Lead Business Analyst Resume Examples & Samples

Leads a business analysis sub team to provide all needed analysis and requirements management services to product and project teams
Drives the requirements management best practices, process and compliance across the portfolio
Participates on project teams in the delivery of IT solutions through the analysis and documentation of business processes, requirements and specifications
Develops business, user, functional and/or system requirements documentation to take advantage of efficiency improvements, such as automating manual processes, streamlining applications, seeking out and documenting inefficient processes and developing Application concepts. Writes clear, detailed, and thorough specifications for simple to complex features
Researches, understands and communicates application, data and infrastructure needs and ensures solution alignment to business objectives/requirements
Learns and articulates defined business processes
Must be able to lead and collaborate with business analysis sub team to provide requirements services across the product life cycle
Actively contribute to an open, honest, accountable and collaborative team environment
Identify business analysis tasks and meaningful project estimates for the tasks
Demonstrated ability to work independently, with minimal supervision
Strong analytical and problem solving skills and experience applying these skills to resolve challenges/issues
Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements
Experience providing ROM and LOE estimate
Self-motivated and innovative
Comfortable gathering input, formulating a plan, and carrying it to fruition
Organized, structured, methodical, and diligent; possess the ability to handle multiple tasks and prioritize issues and assignments
Excellent people skills required to interact with teammates and build consensus around effective process and procedure while recognizing other priorities within the group
Knowledge of emerging technology and trends
Strong interpersonal and presentation skills
Experience working on projects with across IT methodologies (waterfall, iterative, agile)
Builds and maintains productive client relationships
Ability to work in a team environment and bring about consensus on contradicting views
5 years in a corporate IT environment working with multiple disciplines to deliver projects in line with customer needs
5 years of formal experience as a Lead Business Analyst on IT projects

Lead Business Analyst Resume Examples & Samples

Team Leading & Resource Management
Managing BA resources, allocation of their tasks and ensuring the quality of their work
Plan and track progress to completion for all requirements gathering activities
Work as part of a broader team to provide appropriate cover and support to other BAs on the programme; where needed conducting BA work themselves
Assist other streams within the programme in planning test cases and knowledge transfer to enable effective testing and implementation
Business Requirements Production
Ensure full traceability of all solutions both back to business requirements and on to test case scenarios
Organise and run workshops and meetings
Document process maps and associated information
Gain formal agreement and sign off for all products and specifications
Carry out current state assessment and gap analysis work
Ensure all requirements have owners, priorities and descriptions to a level defined in the approach
Stakeholder Management and business engagement
Resolve escalate/issues that emerge from requirements gathering such as lack of stakeholder engagement
Build strong relationships with key groups such as architecture and security to ensure solutions comply with architectural standards, quality standards and policies
Act as the senior voice of the BA team in explaining solutions or issues to business stakeholders and testing teams
Process definition and standards
Define the approach to gathering the requirements (structure, format, level of detail)
Maintain detailed awareness of and promote throughout the organisation, any relevant statutory, internal or external regulations, standards and codes of good practice

Lead Business Analyst Resume Examples & Samples

Participates in planning, organizing and guiding tracks of work on large, complex technology projects
Develops plans to estimate and track work efforts and resources required to complete required business analysis tasks
Manages the overall business requirements process and deliverables with a focus on consistency, quality and alignment to industry best practices
Leads assigned business analysts to manage their workload, track their progress and ensure they have the support they need to be successful in completing their assignments
Confirms that results meet stated business requirements and keeps stakeholders up to date on work status and project progress
Serves as a mentor and coach to members of the Business Analyst team and participates in peer reviews of requirements deliverables
Bachelor's degree in a related field or equivalent experience
Minimum of 5 years experience as a business analyst or equivalent business acumen
Demonstrated leadership skills and ability to influence beyond the scope of their position
Proficiency with Microsoft Office applications and Microsoft Visio, SharePoint

Lead Business Analyst Resume Examples & Samples

Minimum of 16 years in the Financial industry; 9 years in the Financial IT industry
Minimum of 6 years of IT project management experience
Minimum of 2 years of experience leading a team of Business Analysts through requirements analysis, impact assessments, and development activities for complex IT projects
Minimum of 2 years of experience with applications such as Model T, Transaction Portal, MyTC, ODS, Independent Financial Advisor Portal, Markit on Demand, Omni/Omni Plus and Retirement Plan Transactions web service
Must have extensive knowledge of banking, trading, asset management, retirement and pension business
Must have strong knowledge of Rational RequisitePro, Rational Requirements Composer, Rational Team Concert, MS Visio, HP Quality Center, Bloomberg
Must have Professional Scrum Master I Certification

Senior Lead Business Analyst Resume Examples & Samples

Ability to research information and analyse data to arrive at valid conclusions, recommendations and courses of action
Proven strategic thinker and decision maker
Outstanding influencing, negotiating and interpersonal skills
Outstanding business judgement and capacity to consult on and satisfy business needs
Proven experience in a consultancy or solutions analysis environment with specialisation in business analysis
Ability to work in fast-paced environment with proven ability to handle multiple projects at one time
Project management and time management skills; excellent knowledge of the project lifecycle
Extensive knowledge of emerging industry practices in problem solving scenarios
Change Management skills
An excellent level of analysis experience and knowledge of structured techniques and Group standards
Must be able to use resolution skills to negotiate “win-win” solutions
Strong leadership and team management skills
Excellent planning and organisation skills
Typical qualifications may include an undergraduate or post-graduate degree

Senior Lead Business Analyst Resume Examples & Samples

A bachelor’s degree (or higher) in a relevant area / discipline
Minimum of 3 years as a business systems analyst in the front/middle office
Subject matter expertise in front/middle office processes. 4. Practical working knowledge of Credit/Rates and/or FX/Equity derivatives and cash products 5. The successful candidate will be expected to work closely with both local and global teams across the organization and therefore is expected to have excellent communication skills (written and verbal). 6. Successful candidate must have a “Can-Do” attitude and will be expected to hit the ground running 7. Exposure to Reporting, Execution, Clearing, External Business Conduct, Internal Business Conduct, Volcker or other areas of the Dodd frank Act (optional, but highly preferred)

Lead Business Analyst Resume Examples & Samples

Chart and lead workshops and meetings with the clients to elicit requirements
Conduct gaps analysis to build technical solutions and manage client expectations
Draft software requirements into visualizations (Use cases, process diagrams, flowcharts, workflows)
Determine project scope and high level timeline to address strategic goals in collaboration with stakeholders
Translate business requirements into technical specifications; function as a liaison to development teams in planning, coordinating multi-team projects
5 or more years of experience as a business analyst in technology services industry
Excellent analytical thinking, organizational and problem solving skills
Excellent listening skills; ability to understand audience needs as well and elicit underlying needs
Excellent verbal and written communication skills; ability to deliver clear message using appropriate means
Experience working in a business context as well as solid understanding of business principles and processes; application of best practices
Solid interpersonal skills and ability to attend to, understand and consider multiple viewpoints
Experience working with Agile and waterfall project methodology
Strategic/ big picture capacity; ability to understand the client's why
Experience using a business process management tool; MS Office, Jira and Share point
Strong knowledge of eCommerce (B2C and/or B2B)
Solid stakeholder management skills including facilitation, negotiation, influence and presence
Familiarity with business modeling tools and methodologies
Demonstrated success in the delivery of small to mid-sized IT solutions

Senior Lead Business Analyst Resume Examples & Samples

Responsible for working with GFX stakeholders in New York and Americas sites to determine requirements for key change programs, working with global teams to identify and deliver solutions
The role will involve local line reporting, and functional reporting into the global change program
A detailed understanding of the FX business, and HSBC existing and strategic systems
Strong knowledge of FX Sales execution platforms and associated business and IT processes
An understanding of the roles of Front Office, Operations, Product control and Risk management in a trading operation
Experience of defining business analysis processes in a front office facing technology department, and mentoring other BAs and reviewing their analysis artifacts

Lead Business Analyst Resume Examples & Samples

Activities Work with business to define its requirements in order to meet its strategic objectives, including the development or assistance in the development of Stage 1 and Stage 2 business cases for the related projects
Define, scope and plan the project and agree structure and deliverables
Obtain sign-off for the business case from the Project Sponsor and Steering Committee
Prepare and agree detailed project/sub project responsibilities with the Project Sponsor and or Project Owner
Ensure all such investment is well funded and that the senior management are aware of their responsibilities in achieving the successful delivery of the associated projects
Agree resource requirements for the Project with the Project Sponsor and or Project Owner and secure them from available project resources or by outsourcing contractors
Prepare a quality plan for each project that outlines the overall approach to quality, identify the standards to be employed and/or developed in the preparation of all products and plans for the process of quality assurance, review and control
Establish and maintain the correct structures to control and monitor the initiation, progress and delivery of the project
Actively participate in all phases and activities of the project and provide specialist guidance to the project team, particularly in project definition, requirements analysis, business and technical design and change control activities
Manage all elements of project execution namely timelines, actions, status reporting, status meetings, deliverables, risks and issues, expenditures, forecast of costs, cash flow, timescales and resource requirements
Manage the activities of the project-team members, as well as line role-players and subject-matter experts assigned to the project Co-ordinate the work of the project team by allocating tasks, monitoring progress, ensuring awareness of responsibilities and securing commitment to successful project delivery
Write presentations and reports for various stakeholders to keep them informed of progress and status of the project i.e., Steering Committee, Management Meetings, Monthly Status reporting to Change; and present them to the relative audience as may be required
Manage relationships with line role players, business sponsors and -owners Manage and run the routine project meetings i.e., team, vendor, testers, to ensure agendas are adhered to, actions agreed, owners assigned and thereafter recorded in project plans, reports and minutes
Assist in developing financial Business Cases to secure the project funding Identify and manage all programme/project issues and risks including their mitigating actions, owners, appropriate escalation and contingency management Prepare and maintain detailed and accurate project and resource plans, with current estimates for activity completion
Provide regular and accurate progress reports and updated plans on a monthly basis
Ensure that stakeholders, where appropriate, are adequately trained and prepared for implementation of the solution, and that the operational handover is well planned and managed, without any adverse effect on existing systems and processes, and that all SLA commitments are fully achievable
Guide, mentor and lead the business analysis and design activities, and provide conceptual thought leadership to develop the project team and ensure success of project delivery
Improve the project team member’s business analysis and design skills through ongoing mentoring and coaching
Proactively and creatively develop the team’s skills by encouraging learning and knowledge transfer and by recognising their achievements. Actively manage resource allocation to project tasks
An appropriate university degree, with preference for a B Sc., B Sc (Eng), B Comp Sc
Appropriate professional accreditation in Programme and or Project Management e.g. Prince2, Managing Successful Programmes (MSP), PMP - PMBOK certification) – preferred
Minimum 3 years Banking /Financial Institution working experience Ideally: 2 years direct experience in managing successful business change projects
Solid knowledge of project management methodologies
Knowledge of the prime Services business
Knowledge of managing activity across the whole of a project lifecycle, using current technology, structured methods and a quality process (e.g., PMP method, Prince2, etc)
Ability to mentor others

Lead Business Analyst Resume Examples & Samples

Leading a small global team of business BAs across multiple regional offices
Conduct details data analysis to determine optimal solutions for implementation
Provide system training to end users
Facilitate Front to Back Business and Legal/Compliance stakeholders through decisions, consultation, influencing and conflict resolution
Understand customer’s viewpoint in order to design and deliver the most beneficial solutions
Experience of leading a small team of BAs across different geographical locations
Experience of Front Office stakeholder management would be highly desirable
Experience of reference data and legal projects would be highly desirable
Experience of working with vendor provided applications and external 3rd party software delivery
Excellent facilitation and communication skills with experience in managing stakeholder requirements
Excellent ability to problem solve (by means of data and process analysis, logical thinking, deductive reasoning) critical issues and business problems and be able to articulate clearly proposed options and recommendations
Be proactive in identifying issues and risks to delivery and provide clear reporting to project managers/stakeholders
Be able to self manage, determine resolution approach and feed into project delivery planning
Typically qualifications would include an undergraduate or postgraduate degree in Science, Business Administration, Engineering or a related field
Proven experience of working as a Business Analyst, preferably in an investment bank or similar financial services organisation

Lead Business Analyst Resume Examples & Samples

Analyze business partner operations to understand strengths and weaknesses and determine opportunities to improve and automate processes and functions
Create business and system workflows
Analyze databases and schemas in order to map data and identify system impacts
Minimum 5 years of IT Business Analyst experience
Demonstrated experience working in an Agile environment
Proven experience with Epic / Story development
Process design and modelling
Technical design experience
RRC / RTC
SQL knowledge
Strong negotiation skills
Strong communications and facilitation

Lead Business Analyst Resume Examples & Samples

Responsible for analyzing and developing an in-depth understanding of the Manufacturing requirements of go-forward systems, leading, and actively participating in projects applying that knowledge to both internal system consolidations and external acquisitions
Lead and participate in a team of analysts focused on the analysis, design, implementation, and follow up of the migration of manufacturing functions from disparate applications to go-forward applications in the Hanesbrands Supply Chain applications portfolio
Develop an in-depth understanding of the requirements of go-forward applications
Develop an understanding of integration target business processes and unique requirements that could drive new system requirements
Participate in developing the to-be business processes and process transition plans
Lead a team of analysts in evaluating target application sets in consolidation and acquisition projects, mapping new requirements, identifying functional gaps and working with applications teams on solutions to address those gaps
Demonstrate an effective and consistent use of technology in the performance of job responsibilities
Reviews and ensures that major manufacturing process and system designs are consistent, maintainable, flexible, and cost effective for Hanesbrands. Utilize the manufacturing process review process to introduce changes to the Hanesbrands roadmaps and standards based on project requirements to ensure that it stays up-to-date and continues to evolve. Articulates the tradeoffs, benefits and risks of all data and design solutions
Provides analysis to support development of vision, strategy, and the overall design and development of HBI Supply Chain systems as needed. Provides consultation to application owners, business partners and peer groups regarding long and short-range solutions that meet business requirements. Diagnoses problems effectively and determine solution options with consideration to business impact
Adhere to enterprise architecture strategies, principals, standards, policies and procedures. Understands and ensures compliance with IT strategy
Understand industry trends, emerging technologies and standards in order to evolve the Hanesbrands Standards and Roadmap
Bachelor’s degree or equivalent work experience defined as 7 or more years of overall experience with data analysis for major software systems
Excellent knowledge of data requirements for a consumer packaged goods type of company that performs vertical manufacturing
Experience with or knowledge of best of bread manufacturing applications and tools. SAP MM/PP is preferred. SAP AFS is a benefit but not required
Ability to quickly assess the impact of business changes on application relationships and information flow
Ability to function as a thought leader for the Supply Chain strategy and vision
Strong ability to facilitate collaboration among senior technical team members and senior business leaders
In-depth knowledge of design considerations for high volume transaction systems and large database implementations
Experience defining and implementing manufacturing and shop floor solutions, including acting as a design authority for global supply chain projects and programs
Ability to lead, motivate and participate in cross functional teams, providing mentoring and support to junior team members
Excellent interpersonal and communications skills - lead, collaborate, facilitate, and negotiate as necessary
Ability to define and manage the scope of data tasks and execute projects on time and within budget, escalating exceptions in a timely manner
Excellent research skills, ability to leverage available tools such as subscription services, trade press, Internet or other online services
A wide base of experience in many disciplines of information technology
Strong consensus building skills
Effective use of data analysis tools (SQL, Excel, etc.) to access and manipulate data across a range of database and information platforms
Must be a self-starter with the skills required to be able to motivate and influence across all levels of the organization
Ability to work flexible hours during key implementation activities
Ability to travel both domestically and internationally to perform analysis and implementation functions

Lead Business Analyst Resume Examples & Samples

Bachelor’s degree or equivalent work experience defined as 7 or more years of overall experience with advanced planning applications for major software systems
Excellent knowledge of production and materials requirements planning functions in a consumer packaged goods type of company that performs vertical manufacturing
Experience with or knowledge of advanced planning applications and tools. SAP MM/PP/APO (or comparative solutions) is preferred
Experience defining and implementing supply chain planning solutions, including acting as a design authority for supply chain planning projects and programs

Lead Business Analyst Resume Examples & Samples

Experience in training system administrators and end-users on Autonomy
Identifying in the development and implementation of process improvements
Create and maintain technical administrative documentation
Extremely strong, clear and concise communication capabilities
Strong communication skills and presence

Lead Business Analyst Resume Examples & Samples

Undergraduate degree or equivalent with 4+ years of Business Analyst experience preferably in Information Technology
Experience with project management methodology and SDLC
2+ years of Financial Industry experience preferred

Lead Business Analyst Resume Examples & Samples

Functions as the liaison between the business line, operations, and the technical areas
Throughout the project cycle
Possesses strong knowledge of the business line, including the business plan, products,
Process and revenue streams
Performs data analysis on source and target tables utilizing SQL to create accurate data mapping within functional requirements
Will work with development and QA offshore vendors in development of functional requirements to ensure full understanding by these teams
Plays a key role in the planning, testing, and implementation of system enhancements and
Conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed
User requirements, and are completed in a timely fashion. May perform project leader role for
Projects
Identifies system enhancements, documents business needs and determines development impact
To current system processing. Works with programmers and users to ensure accuracy of
Enhancements
Reviews operational procedures and methods and recommends changes for improvement with
An emphasis on automation and efficiency
Provides input into the creation of detailed project plans, work assignments, target dates and
Other aspects of assigned projects
Provides guidance and context in prioritizing and determining complexity of problems and
Requests
Partners with the technical areas in the research and resolution of system and process
Problems
Identifies, researches, and analyzes production problems develops solutions, and resolves
Works with programming resources (in house and third party) to ensure development work is
Completed to specification
May perform some aspects of Project Management including but not limited to Approval
Gathering, Readiness Assessments, and other artifacts and controls

Lead Business Analyst Resume Examples & Samples

Possesses a solid knowledge base of the business line, including the business plan, products,
Undergraduate degree or equivalent, with 4-6 years of experience as a BA in an IT application development environment
3-5 years of FiServ, LoanServ System experience preferred
PM Methodology and Testing/QA Experience required
Excellent Communication and presentation skills
Proficient at the intermediate level with Microsoft Office applications
Prefer to have mortgage servicing knowledge, as well as Quality Center/HP software applications experience

Lead Business Analyst Resume Examples & Samples

Undergraduate degree or equivalent
4-6 years experience as a Business Analyst in a matrixed IT application development environment
HR system and process knowledge
Vendor Management experience

Lead Business Analyst Afs Resume Examples & Samples

Coordinates development and support for new and existing applications. May perform the role of a Project Manager that requires adhering to defined methodologies
5+ Years as a Business Analyst, 3+ Years of AFS experience required
Must have a strong understanding of the AFS Level III system including the control file, screens, and transactions
Must have strong Communication and Negotiation skills
Must have experience with Microsoft Products, Word and Excel
Must have experience with Project Management Methodology

Ctm Lead Business Analyst Resume Examples & Samples

Functions as the liaison between the TM business line, operations, other business lines and the technical areas throughout the project cycle
Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams
Plays a key role in the planning, testing, and implementation of TM initiatives and product enhancements and conversions. Ensure system enhancements follow the appropriate IT and EPMO guidelines, meet or exceed user requirements, and are completed ina timely fashion. May perform project leader role for projects
Coordinate activities around user acceptance testing of product enhancements including development of UAT test plans, coordinate subject matter experts and customers testing, and produce internal and customer release notes
Reviews operational procedures and product features and recommends changes for improvement with an emphasis on increasing customer experience
Undergraduate degree or equivalent with 4-6 years experience
Significant experience in communication and presentation

Citi for You Portal Lead Business Analyst R Co E Resume Examples & Samples

Direct experience (minimum 4 years) with industry recognized techniques performing Business Process and Data Analysis, Requirements Gathering/ Documentation/ Validation and Change Control processes
Experience (minimum 3 years) working on cross-departmental projects with stakeholders in the business and technology domains located around the globe
Experience with web based content delivery is a strong plus, though not required
Experience with HR systems is a plus, though not required
Must be a self-starter, learn quickly, and work productively with minimal direction under tight deadlines

Lead Business Analyst Resume Examples & Samples

Serve as liaison between business community and IRT Institutional Administrative Technology organization
Facilitate business requirement gathering and definition through various methods including joint collaboration sessions with business and IT, targeted Q&A sessions with multiple Subject Matter Experts, and one-on-one user interviews to provide solutions that meet business and user needs
Translate high level business requirements into detailed functional specifications and manage changes to specifications
Analyze and interpret business requirements and perform current, target, gap and impact analyses
When needed, influence, negotiate, and integrate requirements from multiple stakeholders into a logical and coherent set of functionality and capabilities
Actively participate in wireframe, prototyping and software design sessions
Negotiate deliverables by facilitating communication between business unit(s) and IT from initial requirements to final implementation
Identify/escalate and/or manage requirement conflicts, issues and changes in order to appropriately manage scope
Achieve consensus on scope changes and achieve signoff by all stakeholders
Plan, conduct, and may direct the analysis of complex business issues to be solved with process changes and information systems
Assist in quality assurance test strategy and test plan review and provide testing and debugging support to various test teams (e.g., QA, UAT)
Minimum 10 years of business analysis experience
Minimum 5 years of experience with Defined Contribution products, services and recordkeeping
5+ years of interpreting business needs and translating them into business and functional requirements
5+ years of experience leading and negotiating business solutions through collaborative discussions with business and IT partners
Working knowledge of Software Development Life Cycle (SDLC), Waterfall and Agile methodologies
Experience with requirement collaboration tools such as Rational Requirement Composer (RRC), Rational Team Composer (RTC) and defect tracking tools such as HP Application Lifecycle Management (ALM)

Lead Business Analyst Resume Examples & Samples

Perform JAD (Joint Application Design) sessions to validate solutions exceed end user expectations
Provide guidance and expertise and visualization and story-telling with data best practices
Prototype reports and dashboards to get users engaged and excited about BI solutions
Perform current state to future state detailed impact analysis activities to provide input to BI data migration strategy and recommended end state solution
Minimum of 7 - 10+ years’ experience in Business Analysis, Requirements Development, and end to end implementation of Business Intelligence Solutions
Technical knowledge and experience working with the industry leading BI tools: SAP BI Stack and Tableau (Must Have), OBIEE, Essbase
Clear, professional, and concise communications (written/verbal), presentation and facilitation skills. Must have combination of excellent communication skills (including presentation skills) and Technical skills

Lead Business Analyst, Fiu Resume Examples & Samples

Analysis of current fraud rules and appropriate revision/creation of new business rules for card fraud detection
Keeping abreast of changes in the Fraud landscape, identifying areas of risk and threats that potentially have far reaching impacts to the business
Liaison to Fraud Operations Detection Teams for issue analysis, detection research, application training, application documentation/procedures
Analysis of application data and/or errors, providing feedback to ESS Business Unit managers regarding areas for improvements with suggestions for resolution
Working closely with LOB looking at current and future strategies to determine the effect on card fraud losses
Ability to leverage analytical insights to influence decision making, to report on Fraud losses and trends
Actively participate in system projects that affect ESS applications by providing Fraud requirements to the assigned projects
Creation and communication of Metrics and Systems reporting ABA Surveys, including feedback analysis, review and communication
Monthly Fraud Card Review
Adhoc Request for Analytics
Fraud Rule Performance Reporting
Alert Volume Tracking
Ensure adherence to internal operating policies, procedures and audit standards
Ability to effectively partner with various lines of business partners, technology, compliance and external partners
Perform general analytics to support vendor analysis
Undertake other projects/duties as assigned by management
Experience working in a Card Fraud Detection role, writing and managing rules that identify suspicious transactions
Knowledge of industry trends and practices in Fraud, Risk Management, Compliance, Operations, and Technology
Demonstrated ability to develop and manage performance metrics and service levels, quality, and key indicators to continuously enhance and sustain program effectiveness
Experience using data in building queries and perform detailed gap analysis
Proven ability in being self-motivated and self- directed
Bachelors degree in Business or related field
3 - 5 years of experience in progressively more responsible business analysis or analytics roles
Strong capability to quickly grasp operational processes and flows
Ability to interface with Audit, Compliance, regulators and other corporate oversight groups, as needed
Demonstrated commitment to high professional ethical standards and a diverse workplace
FICO Falcon Expert and/or TSYS ADS II
Microsoft Word, Excel, PowerPoint,
SAS/SQL

Lead Business Analyst Resume Examples & Samples

DUTIES & RESPONSIBILITIES
Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle
Maintains a thorough understanding of ETL processing methods, and the underlying data models
Plays a key role in understanding the required uses of the data involved within projects and leads the creation of the data mapping, data models, and reporting needed to meet the project needs
Leads the creation of testing needed to ensure appropriate data mapping, modeling, and reporting
Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency
Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects
Undergraduate degree in Info Systems or equivalent with 6-10 years experience as an IT Business Analyst
Experience in the utilization of SQL to analyze data
Experience logically modeling data
Demonstrate sound IT fundamentals and experience in a matrixed IT environment

Lead Business Analyst Resume Examples & Samples

Works with users in defining user, system and project requirements for new systems and system enhancements
Analyzes, tests and documents complex enhancements made to new and/or existing programs
Plays a key role in the planning, testing and implementation of system enhancements
Provides input into the creation of project estimation, detailed project plans, work assignments, vendor dates and other aspects of assigned projects
Works with programming resources to ensures that system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion. May act as project lead for projects
Undergraduate degree or equivalent with 4-6 years experience 5+ Years as a Business Analyst,
Must be able to analyze, test and document complex enhancements made to new and/or existing programs
Must be able to work with development staff in the development of design documents
Commercial Banking experience is a plus

Lead Business Analyst Resume Examples & Samples

Six Sigma experience a plus
Expertise in analytics and data storage/processing technologies
Knowledge of map building activities and standard tools used in map production: Windows software, browsers, MS Office
6+ years in system analysis or business analysis or software development

Lead Business Analyst Resume Examples & Samples

Designs, develops and implements creative solutions supporting the business/functional area
Assigns user-centered design principles and best practices to all projects
Performs usability testing on prototypes and existing applications to determine requirements for

Senior Lead Business Analyst Resume Examples & Samples

Analytics & Modeling
Credit Risk
Enterprise Risk
Market Risk
Operational Risk
Valuation Services
Act as a project manager for Risk Analytics and Reporting projects
Act as an interface between Risk Managers / Research Analysts / Portfolio Managers and Risk Analytics & Reporting team
Assist in defining risk methodologies with users, specify and implement risk methodologies with development team, analyze risk analytics and perform risk modeling in various Risk Systems such as BARRA, YieldBook, POINT, Moodys MPA, Intex, etc
Perform ad hoc analysis and stress testing for users on various Risk Systems
At least 10 years of relevant experience in Buy or Sell side, experience in an insurance or financial services company
Knowledge of enterprise risk reporting
Understanding of risk models and methodologies
Hands on experience and a complete understanding of various Risk Systems such as BARRA, Yieldbook, POINT, Moodys MPA, Algorithmics, or RiskMetrics to include the utilization of end users
Previous experience in implementing one or more of these systems is a big plus

Senior Lead Business Analyst Resume Examples & Samples

Elicit and document detailed business requirements, use cases, and validation scenarios as part of business project delivery
Facilitate analysis of complex business processes and procedures to identify impacts to scope
Ensure project deliverables adhere to TIAA-CREF project delivery standards for program management, audit, legal, and compliance
Provide testing support as key stakeholder for defect mitigation and resolution
Trace requirements from project ideation through deployment
Navigate company’s formal and informal networks to build relationships with partners and stakeholders to facilitate project engagement and consensus that drives on time and on budget results
Systematically collect information about and analyze current state issues; develop and communicate resolution plan to partners and stakeholders
Constantly grow knowledge and understanding of business issues relevant to integrated financial services organizations and leverage as part of effort to enhance products and services
5+ years of experience working with internal clients and external customers to deliver customer-facing projects or programs
5+ years of business analysis experience demonstrating increasing responsibility within an organization; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
Ability to manage requirements across multiple work-streams across multiple internal and external vendors/applications
Ability to understand, articulate, and apply the customer mindset to all deliverables
Strong interpersonal skills with ability to communicate effectively at multiple levels of an organization (verbal and written); high degree of comfort with business and technology objectives and language
Demonstrated knowledge in the areas of financial management, direct banking, ecommerce/CRM, channel technology, financial services products and operations
Knowledge of issues pertaining to financial services, knowledge of budgeting and accounting principles, knowledge of organizational practices

Lead Business Analyst Resume Examples & Samples

Monitoring, testing and tracking exceptions to the risk based policies & procedures framework; identifying potential compliance and/or control risks and opportunities for compliance checks and control enhancements. Help develop, implement, sustain, monitor and enhance the Investment Policies and Procedures surveillance program, to enable the company to meet legal and regulatory obligations, as well as adhere to corporate requirements
Actively monitor the business units’ performance with compliance, alert management to compliance gaps and issues, and assist with responses to regulatory exams
Assist with modifying the monitoring and testing program to reflect changes in rules, regulations or changing business processes
Recommend controls in current procedures to further mitigate risk. Determine impact of policy changes and identify areas impacted, communicating appropriately with relevant stakeholders or policy owners
Help perform reviews for key business entities and work with business areas to develop a self-assessment methodology and to resolve uncovered issues
5-10 years of Monitoring and testing experience, ideally related to investment advisory, FINRA and broker-dealer compliance
Proven project management and negotiation skills

Lead Business Analyst Resume Examples & Samples

Develops strong relationships with diverse group of stakeholders through open communication, partnership and consistent delivery
Has experience of change management
Experience of leading and managing a large team to create a centre of excellence

Lead Business Analyst Resume Examples & Samples

Identifying and documenting business requirements from key business stakeholders
Conducting deep dive analyses, gap analyses and proposing responses
Managing and supporting user acceptance testing
Responsibility for timely resolution of ongoing regulatory and industry group outcomes and other events on business requirements
Good business analysis and functional specification design
Proven ability to communicate in a clear and concise manner (written and verbal)
Effective time management - able to work under pressure and meet project deadlines

Lead Business Analyst Resume Examples & Samples

Assist with the management of production implementations for client on-boarding including change management, issue resolution, resource scheduling
Function as the liaison between the Product Team, Operations and the Technical Team throughout the project cycle
Act as team leader for projects
Possess strong knowledge of the business line, including the business plan, products, process and revenue streams
Play a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May perform project leader role for projects
Ensure adoption of enterprise and department processes and procedures. Lead/contribute to the evolution of standard department policies to improve effectiveness
Identify system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements
Review operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency
Provide guidance and input into target dates and other aspects of assigned projects
Partner with the technical areas in the research and resolution of system and process problems
Identify, researches, and analyzes production problems develops solutions, and resolves problems
Work with programming resources (in house and third party) to ensure development work is completed to specification
4-6 years experience as a Business Analyst in a matrixed, application development environment

Lead Business Analyst Resume Examples & Samples

Work closely with all levels of business to understand each business units need
Capture these requirements and create a business case
Streamline processes using Lean Methodology
Ensure all Product Delivery teams clearly understand the business, function and/or process requirements and solutions
Work closely with the internal IT team to discuss technical requirements. Translate these back to the wider business
Liaise with Senior Management and Program Managers to understand project scope and how it impacts your stream of work
Ensure change request process is strictly adhered to the business requirements
Prepare and run workshops for various business units
Lead and mentor three Business Analysts

Lead Business Analyst Resume Examples & Samples

Undergraduate degree or equivalent in IT or related field
4-6 years experience Business Analyst experience in a matrixed, IT application development environment required
Demonstrated experience in writing functional spec documents, data mapping, etc
PM Methodology, Tools and SDLC/Testing QA Experience
Experience in Banking or Financial Industry, PM/BA Methodology, QA Experience

Lead Business Analyst Resume Examples & Samples

Selecting the appropriate methods to elicit and document requirements
Assessing change requests related to requirements to assess overall impact
Direct supervision provided by a Program Leader; on a weekly or as needed basis
Business Analyst coaches, mentors and supports less experienced business analysts
5 to 10 years experience in business analysis or related technical field (application development, deployment/implementation and infrastructure)

Lead Business Analyst Resume Examples & Samples

10 or more years’ work experience in Information Technology
5 or more years as a Technical IT Business Analyst or Data Analyst
Demonstrated experience working in an Agile environmentProven experience in supporting analysis of interactive web based applications
Financial Services industry experience, specifically within retirement
Sharepoint experience
Excellent negotiation skills

Lead Business Analyst Resume Examples & Samples

Serves as a liaison between business users and the applications development team to define users’ specifications for complex and cross functional new or modified business applications systems; Will be assigned multiple large-scale projects to manage and will support other BA’s in helping them succeed on their projects
Performs business analysis activities at the strategic, operational, and organizational level; Activities focused on producing business and functional requirements and will assist in defining the overall Business Analysis strategy
Facilitates Joint Application Design (JAD) sessions to elicit business and functional requirements. Collaborates with Lead Developers to produce recommendations to business partners for improvements to existing business processes and systems; Mentors junior members on JAD Facilitation techniques
Creates specifications that include detailed descriptions of records, files, and documents used in processing, and data flow charts; documents descriptions of the interrelationship of the business rules to be considered by application development; collaborates with developers to conceive and recommend solutions to business stakeholders
May have access to sensitive financial information and will be responsible for maintaining confidentiality
Collaborates with the Development Lead, Product Manager and Program manager to develop and implement software implementation plans
Fulfillment of the business objectives of an assigned program depends upon the actions of and results produced by this position
May interact with system vendors & outside consultants, to effectively troubleshoot & maintain existing processes, and to evaluate new products and processes
Maintains proactive dialogue with business community on changing business strategies and needs
A minimum of 10 years BA experience or combined experience in an analytical role within software application development processes (including: business analyst, architect, developer, systems analyst, and engineer)
Proven breadth and depth of Business Analysis expertise
Proven leadership skills
Advanced interpersonal, communication, leadership and presentation skills, and the ability to motivate BA staff
In depth knowledge of the business requirements gathering process
Demonstrated expertise in developing use cases, UML, wireframes and other application design documents
In depth understanding of Project management and Software Development Lifecycle processes
Knowledge of ESPN major business processes
Bachelor’s Degree or equivalent

Lead Business Analyst Resume Examples & Samples

Defines the project objectives, scopes overall approach, plans and completes standard Change documentation and tools
Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Develops cross business and service user communications, acceptance test plans and supports testing and implementation
Works with business analysis team to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively

Lead Business Analyst Resume Examples & Samples

Provide subject matter expertise related to payment systems infrastructure projects completed in partnership with key external vendors
Advise on Business Requirements, System Option Parameters and Solution Design related to TSYS, First Data and Vantiv platforms
Optimize system enhancement activities across multiple lines of business, projects and initiatives to ensure cost effective implementation of key strategies
The Payment Platform Analyst operates under general or minimum supervision, and performs duties with broad latitude for judgment
Tasks assigned to this level require an in-depth and broader understanding of problem identification, analysis and resolution. Final products may be reviewed upon completion with regard to business and technical soundness and appropriateness
5 or more years hands-n experience with TSYS, First Data or Vantiv platforms
Demonstrated success in partnering with lines of business on effective design of technology solutions
Specific experience with TS1/TS2/Powercurve/Triad/Probe platforms strongly preferred
This role requires the ability to synthesize information from multiple sources into specific technology and system design solutions

Lead Business Analyst Resume Examples & Samples

10 to 15 or more years of business analyst/project management experience in financial services industry
Institutional Retirement Plan and Managed account specific experience; experience with applications like MoneyGuidePro, NaviPlan, Ibbotson Wealth Forecasting Engine
Highly motivated self-starter
Strong track record of leadership and partnership across organizational structures
Excellent analytical, problem-solving and decision-making skills

Lead Business Analyst Resume Examples & Samples

Coordinates development and support for new and existing applications. May perform the role of a Project Management that requires adhering to define methodologies
Provides input into the creation of project estimation, detailed project plans, work assignments, Client dates and other aspects of assigned projects
Works with programming resources to ensures that system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion. May act as project leader role for projects
5+ years as a Business Analyst
Commercial Finance/Banking experience is a plus

Lead Business Analyst Resume Examples & Samples

Identifies, researches and analyzes problems, develops solutions and resolves problems
Assists in the analysis, communication and gathering of data to support capacity planning across the organization
May perform some aspects of Project Management
Assists in the execution of financial analysis and drive business results
Analyzes organization performance based on financials and metrics, makes recommendations for improvements and measures progress
Accurately creates, maintains and distributes all assigned reporting within expected timeframes
Preparation of daily, weekly and monthly management reports
Identifies and implements reporting enhancements
Seeks out new tools and methods to automate reporting where possible
Independently verifies accuracy of report information to maintain data integrity
Monitors and analyzes trends, fluctuations or anomalies in results, reacts quickly to determine root causes, and makes recommendations to implement process improvements
Ensures the analytical tools evolve as business changes
Responsible for developing and maintaining appropriate business relationships with peers and partners
This position requires excellent analytical, verbal and written communication skills necessary to interact with personnel ranging from clerical staff to more senior management
Demonstrated proficiency in performance measurement tools and technology
Ability to work both individually and as a member of a team
Ability to maintain professional composure in a dynamic work environment that often requires management/completion of multiple tasks
Demonstrate sound judgment as well as apply logical/critical thought processes
Bachelor’s degree in Information Systems, Finance or equivalent with 4-6 years experience
Financial analysis experience preferred

Lead Business Analyst Resume Examples & Samples

Become a subject matter expert on internal BI and reporting solutions
Become an advocate for BI usage and support user enablement and adoption
Create in-depth business requirements for large projects
Direct stakeholder engagement with business teams to help define / refine / drive the BI strategy
Drive testing activities on new solutions introduced into Production
Lead reporting projects, taking ownership of successful completion for end to end lifecycle Support communication, training, and documentation to enable successful user adoption
Minimum of 7 years’ experience in business analysis, requirements development, and solutions implementation of Business Intelligence solutions
Technical knowledge and experience working with the industry leading BI tools such as Tableau, Oracle BI (OBIEE), Business Objects
Technical and business process knowledge in operational systems including but not limited to Salesforce.com, Oracle ERP, and SAP
Understanding of the primary business functions in a Software organization, such as Sales, Professional Services, Technical Support
Experience working in virtual environments
TDWI CBIP certification is a plus

Lead Business Analyst Resume Examples & Samples

Support the defining of styles, standards, and quality of knowledge content hosted in the ASK system by performing analysis of complex business issues, incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes
Provide and review reports of quantitative and qualitative data produced both internally and externally to the company to support ASK content quality, adherence to styles and standards, and ease of search in ASK
Ensure accuracy and appropriate report design for identifying metrics and targets for knowledge content quality and report results to the firm. Responsible for resolution to reporting issues as they arise. Reports may be of a routine nature, or may be requested or run on an ad-hoc basis as part of a larger project or special business concern
Present results of analysis and/or recommendations to business managers, utility partners, and at time external parties. Communicate action plans and priorities to appropriate partners
Manage multiple relationships across the organization, and at times with external parties and clients. Answer questions within business analyst area of expertise. Act as liaison among business leaders, staff and utility functions to gather information and share best practices, and ensure initiatives are executed appropriately. Manage project partners across multiple business areas
5-7 years of relevant experience
Strong analytical, quantitative and problem-solving skills and ability to use statistical analysis and modeling, with associated technology applications. Strong relationship and communication skills in working with colleagues, as well as influencing customers on recommendations and analysis results. In-depth knowledge of business operations and processes with ability to articulate these processes to others

Lead Business Analyst Resume Examples & Samples

Work with business and technical teams , in Dublin, the US and off-shore, to support the development of Business and Technical Requirements and solutions, leading the business requirements effort for multiple simultaneous projects
Take full ownership of a specialist area ( e.g. product, analysis process or enterprise analysis) - define best practice, align with industry trends and disseminate knowledge within organisation
Facilitate workshops (typically tel/web conference) with business stakeholders to develop requirements
Take ownership of the Business Analysis inputs in projects, coordinating activities, managing deadlines and escalating risks and issues
Act as key liaison between business and technical team, including building and managing relationships with business functions
Work closely with product manager to build, refine and prioritise user story backlogs
Apply problem solving techniques and product capability knowledge
Identify issues/events that could affect resources, schedule, budget, scope and/or deadline. Escalates issues to appropriate parties
Prepare and deliver presentations
Lead and mentor other business analyst team members
Provide support to business owners and project managers to help drive business initiatives
Lead team activities and improvement initiatives
Strategize, plan and implement best practice in HMH requirements definition

Lead Business Analyst Resume Examples & Samples

Analyze transaction and position records, reference data and attributes through the use of SQL and other query tools
Provide technical and functional support throughout the project lifecycle, including gathering business requirements and developing functional specification documents
Develop and mock-up user interfaces and reports

Lead Business Analyst Resume Examples & Samples

Be actively involved in the preparation, conceptualization, realization and Go Live of implementation projects
Perform feasibility studies and process design reviews
Act as a team lead/Business Processes Lead analyst and support respective manager(s) in people development tasks
Develop detailed plan of process implementation
Define detailed blueprint for development requirements
Lead industry /corporate process implementation across all related applications (SAP/non-SAP)
Assist in the development of the overall project plan (scoping process) as well as individual work plans; acting as liaison with the business for troubleshooting (investigates, analyses, and solves software problems)
Analyze and map business requirements, processes and objectives; develop necessary product modifications to satisfy clients’ needs
Bachelor Degree in Business Administration, Engineering, Computer Science or related discipline required
Minimum of five years’ progressive experience
A minimum of 5 years SAP consulting experience with at least 3 years in MM/PP
Strong knowledge of MM/PP processes and best practices
Expertise in the configuration and implementation of MM/PP
Overall knowledge of SAP MM/PP solutions
Expertise in the integration of MM/PP with other SAP solutions
ABAP development and debugging skills a plus
Knowledge of OTC a plus
Knowledge of WM a plus
Experience with ASAP Methodology for Implementation
Strong communication skills with the ability to effectively interact at all levels within client company
Strong leadership skills

Lead Business Analyst Resume Examples & Samples

A minimum of 5 years SAP consulting experience with at least 3 years in Finance
Strong knowledge of Financial Accounting processes and best practices
Expertise in the configuration and implementation of Financial Accounting (FI)
Overall knowledge of SAP Finance solutions
Expertise in the integration of Finance with other SAP solutions
Overall knowledge of Simple Finance a plus
Knowledge of asset accounting a plus
Knowledge of material ledger and/or special ledger a plus

Lead-business Analyst Resume Examples & Samples

Quickly understands the business requirements and technical issues and challenges
Solution expert and the single point of contact for the customer to provide expert guidance and clarifications
Confirms and approves business and functional readiness for system implementations
Point of contact in the Delivery team for other internal teams such as Solutions/Development to articulate/clarify functional requirements/issues regarding specific customer implementations
Closely liaise/coordinates with the internal development/operations teams for system installations, user accounts set up etc
Documents, reviews, edits requirements, technical specifications and recommendations related to project
Independently manages customer implementation projects with minimal supervision
Supports customer during the maintenance phase with managing their critical/business impact issues/questions
Based on project, the job requires travel up to 50% time
5 plus year’s work experience in similar background
Excellent customer interfacing/management skills
Experience in airline systems is highly preferred
Ability to coordinate and work with multiple global teams
Prior experience in project management would be extremely desirable
Self-driven and motivated
Ability to innovate and be creative
Works with analysts to review requirements and create technical design documents
Flexibility to travel (35% - 45%)

Lead Business Analyst Resume Examples & Samples

Drive the platform strategy, design, implementation and support
Work with external clients to understand their key business requirements and deliver these
Engage with client services team, technology as well external vendors to deliver these enhancements
Provide management reporting and analysis across the platform lifecycle
Be resilient under pressure and able to manage multiple tasks simultaneously
Exceptional stakeholder management skills, with the ability to manage conflicting requirements across internal and external stakeholders
Highly driven, commercially orientated and outgoing
A positive work ethic, be a team player and self motivated

Lead Business Analyst Resume Examples & Samples

Minimum of five years progressive experience
A minimum of 5 years SAP consulting experience with at least 3 years in OTC
Strong knowledge of OTC processes and best practices
Expertise in the configuration and implementation of OTC
Overall knowledge of SAP OTC solutions
Expertise in the integration of OTC with other SAP solutions
Knowledge of FICO a plus
Knowledge of MM/PP a plus

Lead Business Analyst Resume Examples & Samples

Provide support on projects, ensuring requirements are gathered and agreed, inputting them into the business case and providing LEAN process and methodology
Set up and lead the Business Analysis function, aiming to provide requirements, solution design and analytical skills across a portfolio of change projects
Act as a key person for rolling out and implementing lean process design and efficiencies
Support the creation of business case documentation for investment approval
Work alongside IT, Business Stakeholders and Portfolio Managers to ensure business requirements are converted by ICT into detailed solution design documents completed for appropriate sign-off
5-10 years experience in a senior business analyst role
Experience in managing more junior Business Analysts
Proven track record of business analysis across the project lifecycle
Experience with Visio or an alternative documentation software, Microsoft Project Office, Excel and PowerPoint
Background in Property management/Housing/Banking/Retail and IT
Good stakeholder management skills
Ability to work across a number of functions - i.e. property and IT

Lead Business Analyst for Ifrs ECL SRI Project Resume Examples & Samples

Lead change analyst to oversee finance business requirements, IT solution / architecture for calculation, disclosures and reporting of the IFRS 9 expected credit loss requirements
Lead a team of BA to identify, refine and document business requirements to be provided to IT for implementing the new requirements in the IT systems by working closely with accounting, risk and IT stakeholders
Accountable for ensuring that the business requirements and the implementation throughout the project lifecycle
Assist IT and business in defining test cases and acceptance criteria, support testing participants in investigations and follow up on issues and queries

Lead Business Analyst Resume Examples & Samples

DUTIES AND RESPONSIBILITIES
Undergraduate degree or equivalent, with 2-4 years of experience preferred
PM Methodology, DLC/Testing QA Experience, Communication and presentation experience preferred

Payments Lead Business Analyst Resume Examples & Samples

Lead creation of deliverables including market analysis, customer analysis, business cases, business requirements, test plans, procedures, audit remediation, and process/product documentation
Review procedures and product features and recommend changes for improvement with an emphasis on risk control, customer experience and efficiency
Acts as team leader for assigned projects
Collaborate with internal and external users in defining project and application requirements
Assume a primary role in the testing and implementation of new processes, applications, enhancements and/or conversions
Minimum 5-7 years experience in Banking, Systems or Operations
Minimum 4 years experience in Payments Product groups including Treasury Management, Card Services, or Global Payments
Six Sigma Green Belt or PMP certification preferred

Lead Business Analyst Resume Examples & Samples

Be responsible for requirement analysis, gap analysis, and prepare/contribute to functional specification, test case, technical design solution, & testing strategy
Communicate/Coordinate with the Project Manager/Developer leads on issues, UAT and regression
Track and facilitate issues resolutions during UAT / Regression
Arrange KT and training sessions for the team
Coordinate the Credit Risk/Market Risk monthly and quarterly release
Work closely with Project Manager/Business Analyst/QA to ensure successful delivery of the application(s) under R&F IT guidelines
Good understanding business processes, financial products, risk management (credit risk & market risk)
6-8 years relevant business analysis and functional specification design experience
At least 3 years’ experience as BA lead
Proficient in SQL, MS Excel, MS Access, ETL tools
Sound knowledge of JIRA/QC
Must be a good team player, has good interpersonal, analytical and leadership skills
Analyzing, writing & maintaining use cases
Architecture and Design
Ability to develop test cases & testing approach
Business Intelligence DB design
Should be able to work with minimal supervision, collaborate with geographically dispersed teams (located in Europe and Asia) and should have proven ability to meet deadlines

Market Risk IT Lead Business Analyst Resume Examples & Samples

Experience of coordinating and line managing large teams. Mentoring and career development for permanent staff
Self-starter able to take ownership of tasks at short-notice and drive delivery
A self-starter who can proactively engage with peers and clients to ensure timely completion of deliverables
Able to take the lead during initiation phase of projects, working closely with business leads

Lead Business Analyst Resume Examples & Samples

Working with distributed users to define and capture requirements in addition to working with distributed scrum and a scrum of scrums delivery process
Take high level user experience, business and functional requirements and break them down to releases, sub release, and sprint ready User Stories
Ensure business goals are understood and requirements/user stories/acceptance criteria are documented in conjunction with Product Owners, to enable solutions to be defined by the scrum team
Elicit requirements utilizing differing consulting and facilitation approaches as required (e.g. workshops, interviews, etc.)

Lead Business Analyst Resume Examples & Samples

Partner with stakeholders to gather business requirements for report and model development, design workflows that integrate analytical results directly into business operations and systems, and to develop user acceptance test plans for deliverables
Assist in the design, creation, and deployment of new Business Intelligence and Analytic capabilities. Develops user stories, participates in vendor reviews, assist with build vs. buy decisions and ROI development
Develop implementation plans to effectively deploy new solutions, promote user adoption, and evaluate the effectiveness of the BI/Analytics program
Create project and process specifications for new and/or enhanced reporting and analytics systems. Provide timely and accurate documents and communication to project team
Identify and implement process improvements, and drive quantifiable results through facilitating interaction across functional areas as needed
Solve highly complex business process and system-related problems, resulting in timely and accurate document reporting and project team communication
May provide people and/or organizational leadership. Provides feedback & coaching to employees and may provide work direction outside direct team and with business. If leading a team, team may be small to mid-sized
5+ year’s relevant experience
4+ years people leader experience
Undergraduate degree or equivalent experience. Customer focus with team-oriented, can-do work attitude and aptitude
Ability to lead, collaborate, and influence effectively across various organizations
Ability to handle changing priorities, manage multiple tasks and work within tight timeframes and deadlines
Data-savvy, critical thinker with strong attention to detail and high quality standards
Proven ability to work as a member of a team to meet critical deadlines
PMP Certification and/or experience with Agile
Experience in statistical analysis and working with large datasets
Understanding of database, spreadsheet, and data retrieval methods
Experience with SAS, Microsoft PowerPivot/Power View, or equivalent reporting toolsets

Lead Business Analyst Resume Examples & Samples

Works closely with the User Experience team on Concept Definition to drive out business goals that meet end user goals
Partipates in weekly strategic review of projects to ensure the consistency of all projects in the IT Consumer project portfolio
Functions as the liaison between the business line, operations, and the technical areas throughout the Concept Definition process
Plays a key role in the planning of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May perform project leader role for projects
Identifies system enhancements, documents business needs and determines development impact to current system processing
Researches, reviews and applies emerging trends in banking technologies and best practices
Undergraduate degree or equivalent with 5-7 years experience
Significant knowledge and understanding of PM Methodology and SDLC experience
Understanding of Waterfall and awareness of Agile methodologies
Knowledge of web-based systems
Must have excellent verbal and written communication skills. Must excel at leading meetings and driving business discussions
Financial industry experience is preferred but not required

Lead Business Analyst Resume Examples & Samples

This is a cross functional role in a cross functional team. The position will work closely with the Program Business and the Program Project Managers, model/process owners, IT, and Business Units to help mitigate program and project issues related to requirements, and benefit identification
Support various business work streams, including Transformation Road Map design, and the monitoring and maintenance of various sub-projects beneath the main program
Responsible for identifying quantitative and qualitative measures for realizing value in projects, and helping organize methods and procedures for monitoring and measuring benefits realized, particularly those that are not strictly economical. (e.g. reduction in errors)
This would include creating baselines for measures, and working with Finance to measure and align costs. Plans for measuring benefits realized will include conditions for concluding the measurement processes
Leads and owns the requirements management to meet the overall project objectives and comply with technical standards. Will work closely with the Actuarial Developers to implement a requirements gathering and recording technique that captures business agnostic requirements, and tracks changes in requirements through time
Willing and able to learn the business argot
Continually ensures the requirement deliverables are on track; works across the project team to remove obstacles; communicates issues to the appropriate lead (defined in project plan) for resolution
Provide mentoring to other Business Analysts as needed
Accountable for adjusting time in “Project” when required and communicating to the PM
Ensures adherence to both the Actuarial Model SDLC, and the Transamerica Technology SDLC for BA owned deliverables
Adheres to Change Management policy and provides impact estimates in the change process
Assist BA Resource Manager to ensure
Exceptional communication skills – both written and verbal
Excellent active listening skills
Ability to own and drive new and challenging processes and change across the organization
Forward looking with a holistic approach
Organized with a natural inclination for planning strategy and tactics
Able to work effectively at all levels in an organization
Acute business acumen and understanding of organizational issues and challenges
Experience with large-scale organizational change efforts
Experience building business cases
The successful candidate will be expected to make a long-term commitment to this program
Experience with strategic programs
Expertise in coordinating multidisciplinary teams
Business and Information Technology Sourcing expertise
Working/planning/managing information technology projects/portfolios

Lead Business Analyst Resume Examples & Samples

Co-located teamwith workspace and tools for closer collaboration
Targeted trainingto impart new tech. skills and methodology knowledge
Strong Tech. leadershipthat understands the different AD functions, stakeholders and their interests
You will be an integral part of the global team, taking ownership for new features and products from concept through to design and implementation
You will be a key member of the team capturing the requirements from the CDO / stakeholders and working as part of the scrum teams to ensure requirements are delivered
You will work closely with the Product Owner taking ownership of various initiatives from concept to implementation
You will participate in daily stand-ups and support the management of the product backlog
Managing stakeholders and their work streams
A can-do attitude regardless of task complexity or subject
Specification By Example/Behaviour Driven Development
Capturing requirements as stories
Prioritisation & planning techniques

Lead-business Analyst Resume Examples & Samples

Candidate should have experience to work with business owner to prioritize feature development based on business value
To explain the requirements to dev team /QA team and arranging walkthrough sessions with designers/tech leads
Candidate should be well verse and hands on with Payments Domain especially in Cash Management area
To undertake feasibility studies, business requirement gathering, impact / gap analysis and scenario planning to define or modify the scope of projects where appropriate
Use specialist Knowledge and/or experience of business areas or products to ensure all relevant information is available to guide design and implementation
Co-ordinate the testing of business solutions and ensure they conform to business requirement, becoming involved in higher level testing where necessary

Lead Business Analyst Resume Examples & Samples

6 to 8 years of experience in a Business Analyst role with demonstrated experience documenting use cases and functional requirements is required. Formal training in Business Analysis and Business Process Modeling is preferred, but not required
Experience working within the PMBOK Project Management Lifecycle, SDLC, or equivalent operating model is required
Ability to effectively lead cross-functional departments in eliciting requirements is a must
Accounting experience (e.g. General, Cost, Capital, AP, AR, Tax) is required
Experience in using, administering, and/or implementing JD Edwards Financial and/or Distribution Systems is required
Strong presentation skills with strong business acumen
Working Knowledge of MS Word, Excel, PowerPoint, Visio, and Project
Retail experience is preferred but not required

Lead Business Analyst Resume Examples & Samples

Bachelor’s Degree and/or equivalent experience in Information Technology, Computer Science or Business Management
6-8 years of experience in a Business Analyst role with demonstrated experience documenting use cases and functional requirements
Experience working within the PMBOK Project Management Lifecycle, SDLC, or equivalent operating model
Ability to effectively lead cross-functional departments in eliciting requirements
Accounting experience (e.g. General, Cost, Capital, AP, AR, Tax)
Experience in using, administering, and/or implementing JD Edwards Financial and/or Distribution Systems
Demonstrated business acumen
Prior retail experience

Lead Business Analyst Resume Examples & Samples

Market Risk Subject Matter knowledge
Business/Functional Analyst Experience in large-scale regulatory projects
Experience of delivering Risk Regulatory change
Experience in translating Business requirements to Functional requirements
Experience ofscoping, planning and managing the testing phase of projects
In-depth experience of Risk Models and Methodology
Experience of managing offshore stakeholders
Experience of line management or leadership role within a team

Lead Business Analyst Resume Examples & Samples

Define business scope with Sales/Marketing/Enterprise Solutions Design & Delivery teams during the project assessment phase
Qualify and quantify the customer requirements (process and system) for the business solution and translates these business needs into IT requirements working/consulting with the extended IT team members as required
In connection with his field of expertise, participates and represents the team during bidding process, due diligence reviews of new clients, work tables or other
Define requirements and solutions through the production of Business Requirements and Conceptual solutions like documentation
Facilitate working sessions for end to end process mapping as required
Build and maintain strong working relationships with stakeholders
7 to 10 years experience in or exposure to IT project delivery: business analysis, system analysis or system architecture
Knowledge of Business Processes
Knowledge of IT project delivery methodology i.e. Bell BBSP methodologies: business requirements gathering (BRDs), process mapping, system requirements gathering (SRSs)
Strong leadership and negotiation skills
Strong verbal, written and interpersonal communications skills in both official languages (English and French i.e. bilingual)
University degree or equivalent work experience

Lead Business Analyst Resume Examples & Samples

Experience includes a thorough understanding of financial lending business and functional processes a plus, but not required
Commercial Lending experience a plus, but not required
Commercial Loans
Syndicated Lending
Global Trade
Has 3+ years of IT and business work experience with a broad range of exposure to various technical environments and business segments preferred
Experience working in an environment where strong Business Analysis and Project Management concepts and principals are practiced preferred
5+ years of true management experience, managing in a matrix-team environment

Lead Business Analyst Resume Examples & Samples

Accelerate the formation of the supply chain analytical capability, strategy & road map
Lead the delivery of a best-in-class analytical capability in supply chain encompassing technology & people
Drive the engagement with technology partners (internal & external) to deliver technology solutions to enable strategic decision making
Identify & leverage resources (internal & external) to accelerate & scale analytical capability
Support the development of a learning organisation through coaching
Provide analytical coaching & mentoring across all levels in the organisation
Connect & influence commercial, supply chain & analytical stakeholders across the enterprise
Gather & analyse data to solve complex problems & evaluate scenarios to make predictions on future outcomes & support strategic decision making
Balance a hands-on approach with the ability to work through others to deliver rapid, high quality analysis on a broad range of topics
Drive change in business processes through the use of advanced analytics in partnership with cross-functional supply chain teams. Uses process mapping, analytical & quantitative methods to understand, predict & enhance supply chain performance
Master's degree or equivalent in: Computer Science / Programming, Business, BIS, Supply Chain, Operational Research or Engineering or related field
PhD Degree in an associated field would be ideal but not essential
Black Belt six-sigma certification
APICS Certification
De Bono Training
Strong IT skill-set (Experienced ERP / Planning Systems User)
Lateral thinking & Problem Solving
Demonstrated conceptual, analytical skills & logical thinking with statistical modelling / data analysis competency
Proficient user of MS Office, Excel, Word, Powerpoint
Demonstrated leadership, influencing, coaching skills

Lead Business Analyst Resume Examples & Samples

Conduct and facilitate requirements workshops, walk through, business process reviews/re-engineering, solution design & definition with the business, IT and other SMEs
Work with the business and IT to identify business needs, high level requirements and to document business cases and concept briefs identifying key business drivers, return on investments, impact assessments and business justifications
Identify and guide the business in testing, applying appropriate testing strategies and methodologies
Identify and document BAU transition processes and the appropriate change and release management strategies
Undertake detailed analysis and develop detailed project plans outlining project scope, financials, schedules, risk and issues
Manage relationships with internal and external stakeholders to achieve project goals. Maintain collaborative relationship with external vendors to achieve project goals

Lead Business Analyst Resume Examples & Samples

Lead requirement sessions – asks all universal questions (who, what when, where, how) to define scope of work/issue
Assists in documenting client roadmaps covering critical issues and future enhancements
Assists with documenting plans for client setup changes and enhancements/upgrades
Works closely with internal teams from Product, Technology, Marketing, Operations and Institutional Retirement to advocate for client driven change
Strong advocate for client needs garnering internal support for resources and action
Works diligently to gain trust and support of relationship management
Assists in managing issues log and internal tracking of all client work items, including prioritization and reporting
Heavy focus on efficiency, aiming to root out unneeded work
5 or more years Business Analyst experience
Bachelor's degree and/ or relevant work experience
Financial Services industry experience, specifically within Retirement
Proven experience in client facing role
Visio and process flow experience a must
7 or more years IT Business Analyst experience
Superior communication skills, both written and verbal
Cool under pressure, providing excellent response and service
Able to identify when confusion exists and pull teams together to simplify and document
Demonstrated experience taking complex issues and simplifying them to key points
Customer service focus
Self-starter, who builds relationships with peers and clients

Lead Business Analyst Resume Examples & Samples

Defining business requirements in partnership and collaboration with the business and obtaining sign-off
Liaising with programme / project managers, clients, and other stakeholders as appropriate as the business/functional counterpart for solution identification
Reviewing business case(s) outlining cost impacts and value drivers of proposed solutions
Defining testing requirements together with the Quality Assurance and Testing Team, as well as the clients
Being responsible for the Quality Assurance of project deliverables
Supporting the Business Analysis Specialists / Managers on the prioritisation of change requests
Working with Business Analysis Specialists / Managers to ensure consistent implementation of processes

Lead Business Analyst Resume Examples & Samples

Partnering with ACT Program Directors to track costs, savings and non-financial improvement measures
Developing reports to support benefit tracking discussions, with Process/Service Owners, Chief Operating Office (COO) teams, Finance Directors and senior leadership
Running bespoke analytics for a process or service, to identify further opportunities or support the development of the business case, milestone plan and benefits
Supporting the drafting and documentation of the benefits case
Aggregating disparate feeds of data, into a standard database or file structure for use and reuse
Maintaining, managing and updating golden sources and feeds of data used to model the above opportunities
Adhering to data and modelling standards, developed by the analytics design lead and any database and report developer or development team with whom ACT partners
Conducting opportunity and savings sizing, beginning at the early stages (aka, front end) of the pipeline and refined as opportunities move through successive stages
Developing Total Cost of Ownership (TCO) models, that looks at the entire cost impact on the Bank, service, process or product
Developing ‘As-is’ and ‘should-cost’ models that leverage externally and internally provided spend data and analysis, relative industry benchmarks, trending analysis and supply chain dynamics to compare current costs/spending behaviours and the target process/service ‘should-cost’ model
Creating the mechanics for ongoing cost tracking, to confirm benefits are being delivered in line with the agreed business case ( linked to the bottom up opportunity sizing)
Demonstrating working relationships with ACT Directors, Process/Service Owners and the COO teams we partner with, to drive savings delivery and realisation
Recommending industrialisation, to identify processes for automation, needed investments and vision for taking the service across additional processes and services, for example data gathering, normalisation and management strategy, opportunity pipeline and vetting process and initiative ‘go-live’ process for handoff and tracking

Lead Business Analyst Resume Examples & Samples

Liaising with Programme / Project Managers, Clients and other Stakeholders as appropriate as the Business / Functional Counterpart for solution identification
Defining testing requirements together with the Quality Assurance (QA) & Testing Team as well as the Clients
Ensuring the Quality Assurance of project deliverables
Actively supporting the business strategy, plans and values, contributing to the achievement of a high performance culture
Personally contributing in an environment where people development is the number one priority
Taking ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
Acting as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
Highlighting performance issues within the team, where appropriate, to drive for high performance

Lead Business Analyst Resume Examples & Samples

Defining business requirements in partnership with the business and obtaining sign-off
Ensuring the creation of supporting documentation, e.g. terms of reference
Liaising with programme/project managers, clients and other stakeholders as the business/functional counterpart, for solution identification
Defining testing requirements, together with the Quality Assurance (QA) and Testing Team as well as the clients
Taking responsibility for the QA of project deliverables
Supporting the Business Analysis Specialists/Managers, on the prioritisation of change requests
Working with Business Analysis Specialists/Managers, to ensure consistent implementation of processes

Lead Business Analyst Resume Examples & Samples

Working with Front Office (FO) and Middle Office (MO) support teams, to define upcoming business challenges and determining required technology solutions
Helping to deliver the Markets in Financial Instruments Directive (MiFID) II driven regulatory change, across the trade processing stack
Assisting in the migration of the European business off a vendor trade capture and processing platform, to an in-house system
Improving straight through processing through the automation of key booking flows such as back to back or cross entity, to reduce manual operational steps
Developing and maintaining standard project artifacts, including business requirement documents and project plans
Working with the business to establish priorities and provide regular status updates
Working with Deutsche Bank development teams and architects to design and implement technology solutions with a high level of quality, flexibility and scalability
Coordinating end user testing and plan rollout
Overseeing solution development and delivery

Lead Business Analyst Resume Examples & Samples

Manage constraints between short term regulatory compliance and sustainable long term strategic implementation, while working with IT teams to design a functional solution
Review and analyse changes to the FATCA regulations as they evolve in parallel to project execution
Where necessary assist with the testing and operational readiness tasks to ensure delivery of the project

Lead Business Analyst Resume Examples & Samples

Requirements management, stakeholder management, enterprise architecting, program management, product management, conflict management, project governance, quality management and so on
Work independently with multiple stake holders to define concepts
Drive and challenge the stakeholders on their assumptions of how they will successfully execute their plans

Lead Business Analyst Resume Examples & Samples

You will work with the Subject Matter Expert (SME) resources and development teams to ensure requirements are clearly defined and solutions are designed in line with the overall functional and technical architecture
Execution of the product strategy; managing the delivery of FX, Data, Risk, Liquidity and Collateral products and solutions, with a key focus on FX service/Product environment
Perform detailed analysis and documentation of requirements, process flows and use case scenarios
Work in close collaboration with our partners to coordinate and manage the delivery of the solutions throughout the software development lifecycle
Providing continuous communication with product stakeholders regarding the progress of developments
Act as representative for the product and participate in change control boards and release management boards to monitor progress and set priorities
Participate in and drive discussions with Business and Technology partners

Lead Business Analyst Resume Examples & Samples

Developing a sound knowledge of business requirements, around counterparty credit risk and stress testing to be implemented in the strategic risk platform
Liaising with the key stakeholders to understand, scope and document business requirements for the strategic risk platform
Gaining an understanding of systems upstream and downstream of the risk platform, including key business processes around these systems
Assessing and highlighting dependencies on or from upstream or downstream systems
Driving the work breakdown and prioritisation of the system deliverables, across applications that make up the strategic risk platform
Working with project managers to plan analysis work and highlight key risks and issues from an analysis perspective
Allocating analysis tasks within the business analysis team and overseeing the timely delivery of requirements artefacts
Promoting better business analysis practices and fostering the adoption of analysis standards and tools
Working with the business representatives and Quality Assurance (QA) leads to define acceptance criteria for system deliverables
Supporting the QA and end-user teams in the preparation and execution of system test plans
Conducting current state versus target state gap analysis
Creating Functional models of the Target State solution
Using Case modelling for business requirements
Creating process and data models where applicable
Creating mock-ups and prototypes of required system solutions
Documenting high-level scope, objectives and requirements
Creating detailed software requirements specifications
Defining the approach and criteria for the business acceptance of system deliverables
Taking part in the upcoming Counterparty exposure reporting for 2016 European Banking Authority European Union-wide Stress Testing
Conducting the upcoming migration, from a monthly to daily Exposure Management Group (EMG) stress testing cycle in the existing platform
Taking part in the 2016 Comprehensive Capital Aanalysis & Reporting (CCAR), Largest Counterparty Default and Stressed Credit Valuation Adjustment calculation and reporting
Building out the strategic platform for Counterparty Credit Risk (CCR) valuations and aggregation
Fulfilling the United States Foreign Banking Organisation’s (FBO), regulatory requirements for counterparty risk

Lead Business Analyst VP Resume Examples & Samples

Focused on developing an end-to-end understanding of the business requirements for the equity swap trading business
Able to resolve issues, inspire and motivate their team members
A provider of leadership to onshore and offshore teams
Partner with the business to define requirements and deliver world-class, competitive solutions
Conduct high-quality business analysis, functional design, system, integration testing and UAT
Facilitate and coordinate UAT process
Identify and escalate risks and issues to the Project Manager
Support reporting of project progress at regular intervals to management and produce key documentation for distribution
A key point of contact for the business to solve and manage business related IT issues
Strong time management skills, ability to multi-task and prioritize multiple initiatives
Excellent communication skills and strong analytical/problem solving skills
Equities, Listed Derivatives, Securities Lending or Prime Brokerage experience and domain knowledge is a plus
Full development lifecycle and /or Project Management experience preferred
Financial services or other relevant industry experience with a working knowledge of equity finance technologies, vendors, and the industry market place
Strong profession presence with the ability to communicate a technical platform which matches the business priority
Solid client service experience in the financial services industry, preferably in a trading floor environment

Lead Business Analyst Resume Examples & Samples

Lead Business Analyst
Career Opportunity
Great Organisation
Experience in leading a team
Experience in applications and infrastructure
Excellent end to end BA skills
Excellent communication skills as you will be the bridge between technology & the business

Lead Business Analyst Resume Examples & Samples

Soliciting and documenting business, functional and non-functional requirements
Working closely with IT stakeholders to define and document functional solutions and break them down into development tasks
Documenting functional and non-functional acceptance tests, through close interaction with clients and IT stakeholders, including Business Analysts and Quality Assurance (QA) in the Equities Risk IT team and downstream functional areas
Working closely with supporting functions, to ensure the stability and supportability of the platform including documentation and training
Assisting with user acceptance testing coordination and obtaining sign-off for requested functional changes
Managing the end-to-end delivery of smaller (sub) projects
Working closely with the QA team, to ensure regression testing is completed, new features are appropriately tested and working as expected as part of each release

Risk Lead Business Analyst VP Resume Examples & Samples

Engage trading, Market Risk, Finance and other key stakeholders in gathering business requirements for changes relating to New Product implementation, Risk configuration and calculation methods, PnL calculation, and other risk and PnL related items
Produce business requirement documents for functional changes
Provide daily support to trading and other main users of Flow Risk
Lead various BAU and migration related projects, liaise with various upstream and downstream teams and ensure projects completion

Lead Business Analyst, Asos Careers Resume Examples & Samples

Managed teams of Business Analysts and Senior Business Analysts
Experience managing competing requirements from senior stakeholders
Good understanding of Software Development Lifecycles
A genuine passion for driving innovation in the world ecommerce

Lead Business Analyst Resume Examples & Samples

Prior experience in a business analyst role
Experience in working with financial markets products
Skills in data modelling and data integration
Experience in working on major projects
Strong understanding of business process and banking systems
Demonstrated leadership ability
Strong communication, problem solving and quantitative analysis skills
Ability to translate analysis outcomes into commercial solutions

Lead Business Analyst Resume Examples & Samples

Provide accurate translation of business needs into requirements that are understood by all stakeholders
Ensure the traceability of individual requirements and adherence to the defined requirements management process Analyze and Communicate
Prepare documents such as expected benefits, gap analysis, use cases, models, current and proposes process, workflows, data flows, implementation plans and end user guides in accordance with standards and methodologies Manage issues, scope and impact
Identify/escalate conflicts, issues and changes in order to appropriately manage scope
Support achieving consensus on scope changes and achieve signoff by all stakeholders
Investigate, evaluate and support prioritization of client requests for new or existing solutions
Assist in defining business criteria for prioritization, and other key decisions (e.g., product evaluation or build vs. buy decisions)
15+ years BA experience
5+ years experience managing and leading business analysts
5+ years experience in Wealth Management
10 years in Financial services
5+ years in Agile software teams
5+ years working with data intensive applications

Lead Business Analyst Resume Examples & Samples

Facilitates the implementation and support of change management initiatives to enhance clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction
Partner with the client to analyze and define business requirements, processes and objectives to scope project and deliverables for same
Implement and test solutions on client system and identify client-specific enhancements to meet business requirements as needed
Be actively involved in the preparation, conceptualization, realization and Go Live of implementation projects globally
Develop detailed plan for communication strategies associated with project implementation
Develop and coordinate global training strategies associated with project implementation and integration efforts
Minimum of 6+ years progressive experience in a corporate business environment
Project management experience across multiple business units/organizations
Knowledge of LEAN/Six Sigma, process improvement concepts
Change Management training preferred, but not required
Process Mapping Experience to identify business process gaps
Strong Analytical Skills for data analysis and reporting

Lead Business Analyst Resume Examples & Samples

Minimum 9 years of business analyst experience within IT
Minimum 7 years of experience in financial systems within the retirement, banking, securities and/or brokerage industry
Experience leading and negotiating business solutions through collaborative discussions with business and IT partners
Solid analytical and problem-solving skills, especially in a cross functional environment

Lead Business Analyst Resume Examples & Samples

Collecting and documenting business requirements
Obtaining sign-off of business requirements
Managing the activities and deliverables of other BAs
Managing deliverables for a BA workstream
Providing project management for that workstream
Liaising with Programme / Project Managers, Clients, Functional Analysts and Developers as appropriate to ensure solution design and implementation is in line with the business requirements
Supporting and co-ordinating User Acceptance Testing (UAT), defining testing requirements together with the Quality Assurance (QA) and Testing Team as well as the Clients

Lead Business Analyst Resume Examples & Samples

Develops written documentation, user guides, help screens and marketing materials for moderately complex technology-based products or services
Works with systems analysts, programmers and engineers to write and edit various documented materials
Bachelor's degree in business management or a related discipline, or equivalent work experience required, advanced degree preferred, 4-6 years of experience in a business analyst environment required, experience in the securities or financial services industry is a plus
Experience in presentation creation (PowerPoint)

Lead Business Analyst Resume Examples & Samples

Stakeholder engagement and communication for selected business lines
Understanding of standard platform architecture, principles and roadmap. Challenge business requirements that don’t meet the platform goals
Use of management tools such as JIRA for workflow and documentation
Strong leadership and communication skills – will manage analysis demand across the wider team
Lead the business and IT teams through the testing process including delivery of test pack
5+ years of business domain and analysis experience
Background in financial systems (P&L, Accounting)
Analytical approach and strong problem-solving skills
A track record of gaining detailed working knowledge of platforms
Robust character, with the confidence to push back on business requests when appropriate
Knowledge of enterprise-level technologies and architectures
Adaptability and flexibility to manage a rapidly changing environment
Strong team working skills

Lead Business Analyst Resume Examples & Samples

Responsible for eliciting and managing business requirements in partnership and collaboration with the business working in an agile and iterative manner to build out appropriate solutions
Works in a collaborative and agile manner to document user requirements and liaise with development teams to prioritise and deliver against these requirements
Managing requirements using Agile methodology i.e. user stories and helping drive the agile process forward by participation in backlog grooming, sprint planning, QA, etc
Responsible for supporting the testing requirements together with the QA Team as well as the clients
Degree from an accredited college or university with a concentration in Business, Economics, Engineering or Computer Science (or equivalent Business Analysis certification and/or relevant work experience)
Experience in Business Analysis and Financial Services (Credit Risk Management)
Good knowledge of business analysis methods and tools (agile, waterfall, Jira, Confluence, MS Office)
Good grasp of credit process in capital markets products
Ability to manipulate and work with large volumes of data

Lead Business Analyst Resume Examples & Samples

Working closely with IT stakeholders to define, and document functional solutions and break them down into development tasks
Documenting functional and non-functional acceptance tests, through close interaction with Clients and IT Stakeholders, including Business Analysts and Quality Assurance (QA) in the Equities Risk IT team and downstream functional areas
Strong experience in the analysis, support and enhancement of a derivatives risk management system, or similar experience in a related IT area, such as market risk, trade capture and lifecycle or pricing
Experience with risk systems and the ability to understand the perspective of multiple Stakeholders, or have a good understanding of the systems and processes in the area that they are working
A good understanding of risk measures (Greeks)
A good knowledge of equity derivative products, including exotics
A good knowledge of prime finance business products
Demonstrable analysis and problem solving skills
The ability to fully document requirements, and specifications to ensure Development have clear guidelines on solution design and acceptance criteria
The ability to devise and execute effective testing processes and to anticipate then manage potential problems that may risk the delivery of change
Experience within a global team working with colleagues and clients in multiple worldwide locations
A Bachelor’s degree preferably in math’s, physics, engineering or computer science, or have the equivalent experience or qualification
A team player, who is able to share knowledge and expertise
Able to liaise effectively with all key Stakeholders, understand their perspective and build relationships quickly, at junior and senior levels
Detail-oriented in your approach to assessing requirements, with the ability to document open questions, issues and coordinate resolution with Users

100

Lead Business Analyst Resume Examples & Samples

Develop a sound knowledge of the business requirements around Issuer and Default risk and Limit Management in the strategic risk platform
Liaise with the key stakeholders to understand, scope and document business requirements for the strategic risk platform
Collaborate with business representatives, IT architects and development leads to define optimal system solutions to meet business requirements
Gain an understanding of systems upstream and downstream of the risk platform, including key business processes around these systems
Assess and highlight dependencies on or from upstream or downstream systems
Drive the work breakdown and prioritisation of the system deliverables across applications that make up the strategic risk platform
Work with project managers to plan analysis work and highlight key risks and issues from an analysis perspective
Allocate analysis tasks within the business analysis team and oversee timely delivery of requirements artefacts
Promote better business analysis practices and foster adoption of analysis standards and tools
Work with the business representatives and QA leads to define acceptance criteria for system deliverables
Support the QA and end-user teams in preparation and execution of system test plans
Strong communication and relationship management skills
Mature and persuasive in dealing with senior management
Negotiation and conflict resolution experience, with ability to balance interests of multiple stakeholders
Team and situational leadership
Excellent business knowledge, especially CCR in and around Issuer and Default Risk & Limit Management from a Front Office, Product Control and Market Risk Perspective
Experience of working within Agile Delivery Environments, specifically Scaled Agile Framework (SAFe)
Formal business analysis techniques for gathering and documenting requirements
Exposure to multiple software development lifecycle methodologies
Experience in logical design of system solutions
Modeling of business processes and system workflows
Data analysis, use of databases and simple data modeling

101

Lead Business Analyst Resume Examples & Samples

Experience on major SDLC projects is preferred
In-depth knowledge of business analysis tasks, highly skilled in elicitation techniques and experienced in requirements gathering skills
Detailed understanding of project management lifecycles, disciplines and procedures
Detailed knowledge and experience in working on mid to large sized projects
Developing leadership ability, enabling staff to engage end support business analysis through partnering and collaborative working with focus on customer and business value and benefits delivery
Can appreciate difficult problems and is a self -tarter to work autonomously on tasks with a medium complexity, works collaboratively as part of a team and clearly represent consolidated findings
Has a clear understanding of financial data analysis
Strong understanding and good working knowledge of: Database ability (SQL and SAS), Excel / Access, Microsoft Word, Microsoft PowerPoint

102

Lead-business Analyst Resume Examples & Samples

Experience with Fiserv Signature systems
Excellent requirement elicitation experience and hands on expertise in creating functional specifications, user stories, use cases and requirement specifications
Project management experiences a plus. Skills and Knowledge Required
Excellent writing, editing, communications, organizational, and decision making skills
Extensive knowledge of PC and various software applications. Advanced knowledge of portfolio accounting systems, trading systems, and performance measurement

103

Lead Business Analyst Resume Examples & Samples

Experience in a business analysis role essential including business process change and technology change experience in the digital space
Good relationship management skills - able to engage with and gain confidence of others and maximise their contribution to the process
Proven experience in planning and managing your team and your workload, ensuring timely delivery for all business analysis activities, including measuring and reporting on the quality of the business analysis work
Well-developed influencing and decision making skills, showing clear leadership when it comes to driving out the definition of a problem and its solution
Experience of Agile, Scrum, KANBAN, Lean and the challenge of traditional delivery teams to adapt to a newer way of working

104

Lead Business Analyst Resume Examples & Samples

Define business requirements in partnership and collaboration with the business
Ability to document business requirements effectively and efficiently
Liaise with programme / project managers, clients, and other stakeholders as appropriate as the business/functional counterpart for solution identification
Review feasibility studies and estimates
Define testing requirements together with the Quality Assurance and Testing Team as well as the business stakeholders
Support the design and conceptualization of new business solution options and articulates identified impacts and risks
Maturity and persuasiveness to engage in business dialogue and support stakeholders along with being able to balance interests of different stakeholders

105

Lead Business Analyst Resume Examples & Samples

Perform detailed requirements analysis
Define and document business functions and processes
Track and fully document changes for business requirements and functional specifications
Acts as a liaison between end-users, functional analysts, IT development and testing teams in the analysis, design, configuration and testing
Identify opportunities for improving business processes through information systems
Assist in the preparation of proposals to develop new systems and/or operational changes
Participate in user acceptance testing and testing of new system functionality
Provide technical assistance in training, mentoring, and coaching professional and technical staff
Manage application platform and related risk and control items
Cost Benefit analysis
Relationship management
User Acceptance Testing
Good understanding of derivatives and Collateral
Detailed oriented, with the ability to work autonomously
Ability to multi-task in a high pressure environment and proven track record on interacting with Front Office business users
Ability to pick up new product and technical knowledge quickly
Experienced Business Analyst, independent operator, able to set own targets and timelines and manage delivery expectations with users
Strong communication skills and have the ability to articulate thoughts in conversation and on paper
Candidate will have a technical background ideally with a Comp. Science degree. Must be able to hold development team designs and estimates to account
Competent with SQL, XML

106

Lead Business Analyst Resume Examples & Samples

Lead and contribute to requirements gathering, prioritisation and lead areas of delivery for Salesforce CRM
Provide in-depth analysis skills to support the migration of an existing Marketing Calendar application to Dealogic DealAxis Conference Manager
Provide local stakeholder management for the US (the project currently has no US representation although the department has a US presence)
Work with development and test teams for both initiatives
Work with onshore and offshore GT developers to translate business requirements into functional and technical specifications
Execute test cases and support users through UAT

107

Ihc-lead Business Analyst Resume Examples & Samples

Assisting in the collection and documentation of the business requirements
Performing data quality gap analysis
Ensuring traceability between business requirements and functional specifications drafted by the GTO solution provider teams
Facilitating the transition to Business As Usual (“BAU”) processes to Finance
Responsible for making sure the current state processes are properly documented for Deutsche Bank’s execution of compliance with FBO Finance Reporting requirements
Responsible for ensuring that detailed business requirements have been provided by the Finance US team. The detailed requirements should allow for the drafting of detailed functional specifications
Reviews feasibility studies and estimates provided by the GTO Solution Provider teams
Reviews the Functional Specification Document drafted by the GTO Solution Provider teams and ensures that the functional specifications address the business requirements
Participates in meetings with programme, project manager, Finance subject matter experts, and/or other stakeholders as appropriate and presents business analysis deliverables and/or answers detailed business analysis questions
Raises to the Project Manager’s attention the assumptions, dependencies, risks, and issues
In charge of drafting the Service Level Agreement (“SLA”) document and of reviewing the Technical Training Documentation written by the GTO solution provider team
7-10 years of relevant experiences as Business Analyst working on regulatory projects/programs delivery for the Finance/Accounting department of a large investment bank
A good understanding of the finance function and processes of a financial service organization is essential (General Ledger processes, accounting/finance processes, regulatory reporting, etc...)
Knowledge of PMI and the SDLC methodology, processes, and best practices is critical
Experience drafting Test Strategy Document, Test Cases, and Test Plan is necessary

108

Technology Lead Business Analyst Resume Examples & Samples

Supports the design and conceptualization of new business solution options and articulates identified impacts and risks
Responsible for Quality Assurance of project deliverables
Works with Business Analysis Specialists/Managers to ensure consistent implementation of processes
Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
Wide knowledge and experience of cash and derivatives products across FX, Fixed Income, Money Markets and Credit
Intermediate knowledge of business analysis methods and tools
Ability to identify and interpret stakeholders needs and requirements
Ability to commit and prioritize work duties and tasks
Fluent in English (written/verbal) additional language(s) are an advantage

109

Lead Business Analyst Resume Examples & Samples

Ability to work across a multitude of advanced analytics projects
Have a good understanding of relational databases and SQL
Previous experience in advanced analytics in a leading firm
Good understanding of the business to understand what types of reports and analyses are required by the business
Ability to multi-task and program manage multiple asks effectively
End to end modeling exposure using R or SAS; with a keen interest to use R
Summarization and modeling experience using R is a plus
Good data visualization skills using tableau, Excel and equivalent
Good presentation and summarization skills
Ability to communicate with stakeholders
Must be a good team player and also diplomatic
Exposure to techniques like forecasting, predictive techniques, classification techniques and segmentation highly desirable
Strong Debugging Skills
Good knowledge of mathematical modeling and the math behind several techniques
71909BR

110

Lead Business Analyst Resume Examples & Samples

Coordinate ad hoc project deliverables
Participate and provide results for UAT testing within automated tools such as CTI’s (Compliance Technologies International) tax form resolicitation function is providing accurate information
Work with IT to reconcile data quality issues
Produce and report account status data and MIS to tax operations
Ability to support the team with questions and escalate to management when necessary
Review of C&DS procedures to identify and document impacts on underlying processes, systems, people and the organisational structure
Develop Key Operating Procedures (KOP)
Train both onshore and offshore teams on KOP updates
Conduct necessary training on systems
Ability to identify and resolve project related issues and challenges
Perform quality checks for compliance with project and quality managements standards
Ability to support the day to day teams where functions overlap
Work closely with the Client Onboarding teams globally
Coordinate and work with the responsible office (RO) for FATCA / CRS, technology and Tax operations
Execute project plans and major milestones
Work with various audit teams to pull data and explain process during internal / external reviews and RO attestation process
Ability to support tax related remediation teams
Background in tax related processes, understanding of Tax regulations i.e. FATCA, CRS
Fluency in English essential. Other European languages is a plus
Must have strong organization skills
Must be a team player, determined and hardworking
The ability to work under pressure and within tight deadlines with no loss of accuracy
Pays attention to detail and can multi-task
Present and articulate with strong written and oral communication skills to deal with front office, back office trade capture teams, control areas, IT and clients
Shows initiative and reacts quickly to changes in priorities
Confident, determined with a lively and open personality
Ability to learn new practices and procedures quickly
Commitment to seeing quality results from his/her own endeavors
Must be very proficient in MS Excel. Competent business user of MS products and Outlook. Must have knowledge of CTI MD3/IPS,
Understanding of the workings of an investment bank and the lifecycle of a trade is advantageous
Knowledge of Client Onboarding and Regulators would be beneficial

111

Lead Business Analyst Resume Examples & Samples

2 years of Fund Accounting experience using Eagle
FA Eagle reporting writing experience
Proficient writing SQL queries
2-4 years TOAD experience
Working familiarity with Bizlink and FTP

112

Lead Business Analyst Resume Examples & Samples

Frequent interaction with stakeholders across Global Risk Management (GRM) and Information Technology & Solutions (IT&S)
Ability to work in high-paced environment and occasionally outside normal working hours to meet deliverable deadlines
Ability to manage multiple activities
Second Line of Defence
Review and challenge the assessment of various risks (e.g. risk of end - user computing errors, business continuity risk, outsourcing and third party risk) that can arise during the risk data aggregation and risk reporting processes, and ensure sufficient plans and controls are in place
Provide support for the timely and accurate escalation of material risk data aggregation and risk reporting issues
Provide documentation that will facilitate the review and challenge the Bank’s implementation and overall compliance with the BCBS RDARR Guideline
Must have hands-on working experience & knowledge of BCBS 239 and Risk Management
Must have 5+ years of progressive working experience with a financial institution or progressive regulatory or project experience
Possess excellent verbal and written communication skills
Proven analytical skills, conceptual thinking and systematic problem solving
Able to troubleshoot and deal with ambiguity
Proactive, creative and results focus

113

Advanced Metering Infrastructure Functional Lead & Business Analyst Resume Examples & Samples

Provide strategic recommendations to client leadership team
Develop trusted advisor relationship with client leadership team
Manage a subset of at least one functional workstream including Business Requirements, Business Process, Testing, Change Management or Communications
Provide overall management responsibility for workstream activities
Ensure business and IT processes are developed and ready for AMI Program roll-out
Provide leadership and guidance to the project team
Participate in the identification of program issues or concerns and provide technical support and expert advice
At least 1 year experience of implementation of large Advanced Metering Infrastructure (AMI) programs
At least 1 year experience in project management using formal structured project management methodology
At least 1 year experience in team leadership
At least 1 year experience in leading planning and execution for AMI functional workstreams (Business Requirements, Business Process, Testing, Change Management and/or Communications)
At least 1 year experience in management consulting or professional services organizations
At least 1 year experience in developing work products for Deployment, Meter to Bill, Remote Connect/Disconnect and Outage capabilities
At least 3 years experience of implementation of large Advanced Metering Infrastructure (AMI) programs
At least 3 years experience in project management using formal structured project management methodology
At least 3 years experience in team leadership
At least 3 years experience in leading planning and execution for AMI functional workstreams (Business Requirements, Business Process, Testing, Change Management and/or Communications)
At least 3 years experience in management consulting or professional services organizations
At least 3 years experience in developing work products for Deployment, Meter to Bill, Remote Connect/Disconnect and Outage capabilities

114

Technology Lead Business Analyst Resume Examples & Samples

Collects and defines business requirements in partnership and collaboration with the business
Prepares and creates business case(s) outlining cost impacts and value drivers of proposed solutions
Works in close collaboration with functional analysts and application owners as the business/functional counterpart in solution identification and maintenance
Work with Domain managers & domain architects to ensure consistent use and implementation of processes
Supports the design and conceptualization of new business solution options and articulates impacts and risks, as identified
Responsible for gaining agreement on solution business requirements with (domain) architects
Prepares and documents feasibility studies and estimates. Participate in the creation of Terms of Reference (ToR) documents and other related material for projects
Supports the user acceptance testing (UAT) strategy of the business
Supports the Business Analyst and/or Domain Manager on the prioritization of change requests
Acts as an escalation point for solution issues in the Production environment and during projects
Partners with the business to design effective processes. Collaborates with Application/Service Owners as the Process Manager counterpart in the management of services (Business Process Management) such as requests, optimizations, etc
Owns and manages process repository and is responsible for maintenance of all processes in the domain/sub-domain (Business Process Management)
Proven 10+ years’ experience in managing IT programmes and projects preferably in product control, IPV/GVG technology domains
Experience working in the Financial Services industry
Familiarity with Deutsche Bank Finance IT application suite
Relevant experience in business analysis in finance domain, preferably product control & finance business process re-engineering programs
Awareness of industry trends and developments and collaborate to drive change and continual improvement in Business Analysis
Ability to work across multiple business groups and domains
Broad knowledge of related business solutions in the financial marketplace
Ability to balance interests of different stakeholders
Additional language(s) are an advantage

115

Lead Business Analyst Resume Examples & Samples

Analysis of the problem statement and suggest solutions
Coordinate with the Business Analysts' lead on task allocation, completion and reporting
Good documentation of requirements and design
Scope management
Estimation of size and effort
Exposure to Regulatory Reporting space – e.g. Capital Adequacy, Liquidity Reporting, Stress Testing, IHC/CCAR, Basel III, RWA Calculation, LGD/PD Calculation, Market Risk, Credit Risk
Proactive, adaptive, independent and self-managing
Good written and oral communication at all levels
Advanced and demonstrable problem solving / analytical skills

116

Lead Business Analyst Resume Examples & Samples

Lead, design and facilitate business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes
Engage with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements
Oversee end to end traceability against quality business requirements using appropriate tools and templates
Define the project objectives, scopes overall approach and plans

117

Lead Business Analyst Resume Examples & Samples

Responsible for providing day to day support for the PeopleSoft environment
Manage the MR milestone for small to medium projects
Maintains functional peer relationships and detailed working knowledge of PeopleSoft, the HCIT organization, and business processes
PeopleSoft knowledge on FSCM modules
Systems analysis, programming or other IT related experience
Complete understanding of the software development lifecycle
Outstanding problem-solving skills
Ability to translate technical information into terms understandable by non-IT savvy personnel and vice-versa
Proficient at operating within a globally distributed team
Significant experience as Business Analyst

118

IT Lead, Business Analyst Resume Examples & Samples

Own R&D’s global Empower Chromatography Data System (CDS) and other Informatics platforms. Serves as an expert resource supporting one or more areas, processes, or technologies pertaining to Chromatography solutions and Lab Informatics in general
Responsible for product’s regulatory compliance
Communicate effectively with business owners and other IT teams
Provide support and ownership for other Informatics solutions as needed
Accountable and responsible for resolving system issues. Lead product-related activities and oversee engagements led by product support teams
Coordinate with team members to map business requirements into technical solution and deliver results, and ensure that applications meet customer requirements and performance standards
Work effectively as part of a team
Ensure solutions are consistent with business objectives or business strategy. Help define Chromatography product strategy in collaboration with business partners
Negotiate the needs of multiple research teams and manage expectations
Familiarity with Chromatography Data Systems and other commonly used Lab Informatics platforms
Good understanding of project management principles
Ability to comprehend Informatics strategic Initiatives and IT roadmaps
Good understanding of GxP practices and principles
Function independently with limited work direction
A Bachelor’s degree with a minimum of 3 years of Lab Informatics work experience OR an advanced degree with a minimum of 1 year of Informatics work experience is required
A minimum of 1year of exposure to any CDS is required
Excellence in business analysis with the ability to manage day to day work independently is required
Ability to manage long-term assignments and self-prioritize daily activities with minimum to no supervision is required
Good understanding of GxP practices and principles is required
Ability to work in teams in a matrix organization is required
Understanding of Informatics platforms in Pharma R&D is preferred
Experience working with shared services is a plus
Working knowledge of laboratory processes and laboratory instrumentation is preferred
Working knowledge of databases and IT infrastructure is preferred
PMP certification is a plus.Info Technology

119

Lead Business Analyst Resume Examples & Samples

Deep expertise in eliciting, analyzing and gathering requirements from the business teams
Collaborate with internal and external SMEs across the various projects and hold requirements gathering sessions, scope planning, feasibility determination and cost/benefit analysis sessions
Document and own business requirements as User Stories, Functional Specifications and business rules as per the project and the chosen SDLC toolset
Create business/process flow diagrams and wireframes to stand as addendums serving the core business requirements
Planning and monitoring the business needs and translating that into the business roadmap with clear deliverables and time expectations
Assist the business users with formulating and drafting User Acceptance Tests and executing them in conjunction with the business team
Act as the DTC and B2B subject matter expert for cross-functional project teams and drive the design and review of test cases, process change requests, and manage project scope and acceptance
Maintains a pulse of Shopper/Retail technology innovation and use in the CPG/Retail industry and identify opportunities for Customer Development teams to utilize such innovations to address business challenges
Route inquiries to the appropriate support or demand intake funnels as necessary
Provide guidance on prioritization of business needs and recommendation on how they are to be to be executed from a project management standpoint and how to use supporting tools such as JIRA, Confluence etc
Validate customization request options with the respective capability product managers as appropriate
Participate in scrums and meetings as necessary to clarify business requirements and needs to the project team
Execute and participate in Shopper pilots and retail execution to drive innovative solutions to business challenges for our retail customers and account teams
4+ years’ experience in business analysis, requirements gathering and documentation?
Significant experience in digital marketing and/or sales (prior Ecommerce experience preferred)
Specific experience in formulating and writing user stories for web sites, interactive web applications, social tools and mobile apps is required
Proven track record of understanding and driving innovative solutions
Strong ability to understand business challenges and concepts
Deep understanding of digital channels (Search, Mobile, Social, Web, Email etc.) is required
CRM and Email marketing experience specifically in platforms like Epsilon, Bronto, Responsys or ExactTarget is a plus
Understanding of Content Management Systems administration and use is a plus
Prior experience in the CPG space is a plus
Understanding of HTML/CSS and Agile methodologies such as SCRUM and Waterfall
Strong communication skills, ability to collaborate successfully and build relationships
Proficient with tools such as JIRA, MS Word, Excel, PowerPoint and Visio
Excellent organizational and problem-solving skills
Results-oriented, detail-oriented and enthusiastic
Bachelor's degree required; Master’s preferredInfo Technology

120

Lead Business Analyst Resume Examples & Samples

Analysis and delivery of intraday risk and P&L functionality for trading desks
Implementation of config-driven and scripted changes
Communication of requirements with the team including to developers
Performing testing of functionality, risk and P&L changes
Co-ordination of user acceptance testing for enhancements and desk rollouts
End-user and support team training
Investigation of risk and P&L queries and issues from trading desk
Proven Investment Banking Front-Office IT delivery experience
Detailed knowledge of Front Office Risk and P&L (Pricing, Greeks, P&L)
Strong Interest Rates and Credit Derivatives product knowledge
Excellent problem solving & numerical skills
Strong communication skills and ability to co-ordinate with others
Delivery focused & able to operate in a time critical environment
Excellent time management and ability to manage deliveries
Experience of SQL, PL/SQL, XML, scripting and ability to read or write code

121

Lead Business Analyst Resume Examples & Samples

Minimum of 7 - 8 years of IT experience in Financial Services preferably in Investment Management
5 - 6 years proven experience as a Business Analyst
B. Tech / B.E. or MBA (Finance) preferred
Exposure to structured software development life-cycle methodology (preferably Agile or Iterative development) & Production Support processes
Experience of working with multi-cultural teams in a geographically diverse environment
A good understanding of the overall investment process and data needs of investment firms
Must have the ability to visualise data, understand data lineage and identify patterns within and across subject areas
Basic knowledge of technology, third party products and their usage within Investment Management domain
Must possess working knowledge of database technologies to query standard databases like Oracle etc
Must be an expert in using MS Office products like Visio and Excel
Nice to have skills include
Experience of working in applications for Fund Accounting / Custody & Settlement / Client Reporting area
Experience of working with 3rd party market data providers like Bloomberg, Reuters etc
Experience of re-engineering legacy systems
We are looking for the following characteristics in the candidate
Strong problem solving skills with the ability to think laterally to arrive at a solution
Must have an eye for detail and analyse/relate to the business problem in hand
Excellent communication, presentation and negotiation skills
Ability to develop & maintain good relationships with all business and systems stakeholders

122

Lead Business Analyst Resume Examples & Samples

Act as an individual contributor, SME and mentor the team of Business Analysts in problem resolution / building solution
Individual contributor role with mentorship for junior BAs
Collaborate with Business users and document the Business requirements (BRD)
Design test scenarios/cases and ensure RTM (Requirements Traceability)
Collaborate with developers to review the FRDs and validate solution implementation
Perform User Acceptance Test (UAT) and Non-Regression Test (NRT)
Diagnose and troubleshoot system to resolve defects
Project management responsibilities to plan and manage the schedule, project deliverables and to manage the stakeholders
Communicating with Business users, IT & Fund Accounting/Custody teams
Be a Subject Matter Expert (SME) in areas of Fund accounting & Custody and mentor/train less experienced resources in the team
Demonstrates expertise of multiple business functions
Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills
Knowledge of tools, best practices and methodologies in the BA domain
Ability to recognize patterns and formulate comprehensive Techno-functional test cases
Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines
Proficient in Microsoft Office Applications and BA tools
Thorough understanding of all capital market instruments and Fund accounting knowledge
Supervise, Monitor, Control and Co-ordinate all activities in the department
Lead and motivate the employees in the department
Strong analytical, logical and problem-solving skills
Inquisitiveness and Innovative mindset
Domain knowledge in Asset Management, Capital Markets and a good understanding of Static Data, Pricing Data
Should have proven experience in business analysis/Development for any of the middle office and back office applications used in asset and fund administration domain
Excellent oral and verbal communications
Strong influencing/negotiating skills and stake holder management
Thorough knowledge in SDLC process and good understanding of all the project phases with proven project management experience
Experience in Pricing and Asset Creation applications is desirable
Hands-on experience in Agile methodology

123

Site Lead / Business Analyst Resume Examples & Samples

Serve as the Site Lead/Business Analyst at PCAPP, managing the implementation of the PCAPP Field Office
Integrate all functions and activities necessary to perform the project/program to meet the client or customer requirements
Plan and implement actions by the program/project team to define and implement technical baseline and meet quality requirements for project/program products and services
Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as customer interface
Direct the planning, development and implementation of small projects according to cost, schedule, and scope requirements. Participate in project initiation activates, including plan and budget preparation
Lead the project team in successfully executing the project as planned and budgeted
Oversee project closeout activities, including collecting lessons learned
Manage cross-functional teams responsible for delivering high-quality project outputs on time and within budget
Ensure appropriate management, customer, and supplier involvement throughout the life of the project
Listen to and understand customer expectations and concerns, and assure customer we are executing project effectively
Bachelor's degree and a minimum of 5+ years of applicable experience in managing projects
Prior project experience required, with at least 2 years of successful task lead experience
Should have moderate knowledge of this field and domain gained by experience in working on similar projects / programs
Organization PM Training: Organization Core Curriculum or equivalency for Project Type 1: electives based on assessment
Certifications: PMP® or other certification (e.g. DAWIA) highly recommended

124

Lead Business Analyst Resume Examples & Samples

Build and maintain strong relationship with the divisional teams and functional teams
Document clear and testable requirements which describe a system which will be implemented
Ensure clear communication between business stakeholders and IS technical teams
Experience supporting ERP, Global Supply Chain, Warehouse Management & Distribution Systems and a demonstrated understanding of supply chain management and logistics in a complex distribution environment is highly preferred
Knowledge of Agile development methodologies is preferred
Understanding of ITIL v3 a plus
Experience documenting complex processes and presenting them in a clear and understandable format
Demonstrated ability to develop detailed project requests or charters which include project objectives, success criteria, and requirements
Experience in identifying opportunities for process optimization, process redesign, or development of new process/policies
Ability to drive compliance to FDA, ISO, and Company requirements; including IS Quality, Change Control and operational documentation and practices
Experience working in a regulated environment is preferred
Demonstrated ability to partner with business representatives at all levels to identify needs, define and document requirements, and drive solutions
Experience working with high level business stakeholders
Demonstrated ability maintain clear communication channels with IT and business stakeholders
Demonstrated communication, presentation, partnership and influence skills
Demonstrated ability to explain complex technical concepts to a non-technical audience
Demonstrated ability to convert complex business functions into technical specifications

125

Lead Business Analyst Resume Examples & Samples

Identifying and documenting Business Requirements & Business Solution
Minimum 6 years IT experience in Investment Management/Investment Banking domain
At least 4 years of proven experience as a Business/ System Analyst
Exposure to multi system IT landscape and interdependencies
Basic knowledge of technology, third party products and their usage within investment management domain
Worked on a Front End application
Diagnostic and analytical skills
Good communication skills – both verbal and written
Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
Experienced in tools like JIRA
Must desire to bring disclosure and transparency to the business about development and grow business trust
Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise
Must continually be growing ones craft learning new tools and techniques to manage oneself and a team
Understand incremental delivery and the value of metrics
Understand backlog tracking, burndown metrics, velocity, and task definition
Familiarity with common Agile practices, service-oriented environments, and better development practices

126

Lead Business Analyst Resume Examples & Samples

Collect business requirements in collaboration with business divisions and documenting these
Participate in the creation of supporting documentation e.g. Terms of Reference
Liaising with programme / project managers, clients, functional analysts and developers as appropriate to ensure solution design and implementation is in line with the business requirements
Perform data analysis to support tasks as required

127

Lead Business Analyst Resume Examples & Samples

Work closely with product control to drive the project and deliver solutions which will enable our future operating model
Ensure reporting solution meets stakeholder expectation and aligns to the business vision
Support the project through analysis, design, build, test responsibilities
Translate business needs into a clear and measurable programme of work which is aligned to the business strategy
Manage the project of work to deliver a solution that meet business requirements and realises benefits
Monitor and report on approach risks, issues and progress towards milestones and deliverables
Direct the identification, monitoring, reporting and escalation of risks and issues and/or problems associated with the project
Opportunity to own element of portfolio and mentor and provide guidance to other BA's within the team
Finance/Business or Technology discipline tertiary qualification preferred
Professional accounting qualification (CA/CPA) and / or post graduate qualifications gained while working in large corporate
Extensive change experience within a product control environment – cash alignment, accounting rules engine, reporting solutions, risk / finance alignment
Agile or scrum master certifications and practical experience
Direct or indirect experience managing BA's an advantage

128

Lead Business Analyst Resume Examples & Samples

Ensure projects are aligned with established standards and strategies and will have oversight responsibilities to manage the projects within the team
Perform business analysis duties - collection and definition of business requirements, preparation and creation of business cases, supporting the conceptualization of new business solutions, risk articulation, preparation of documents feasibility studies and estimates, supporting UAT, etc
Work in close collaboration with functional analysts, application owners, domain architects, and process managers to maintain project efficiency and effectiveness
Own, manage, and maintain process repository within the team
Significant and current experience dealing with IT projects preferably in product control, Independent Price Validation (IPV) / Global Valuation Group (GVP) technology domains
Strong experience in business analysis in the financial services domain
Able to guide teams in documenting business requirements effectively and efficiently
Broad knowledge of business solutions in the financial marketspace
Ability to work in virtual teams and in matrixed organizations

129

Lead Business Analyst Resume Examples & Samples

This is a Lead Business / Systems Analyst (with some project management) position in a team that supports our Wireline Global Network Management (GNM) team. The GNM team uses many tools (OSS/EMS) to proactively monitor our network
You’ll be a lead that will be gathering systems requirements and putting plans together for upgrading these monitoring/ticketing/performance systems
You’ll partner with other team members such as operations and applications development and also external vendors from requirements through implementation
BS or MS or equivalent relevant work experience
Experience as a lead systems Analyst in a similar capacity to the description above
Creative thinking with the ability to assess and take risks
Outstanding analytical skills

130

Lead Business Analyst Resume Examples & Samples

Gathering and analyzing user requirements by conducting interviews, requirements workshops and site visits for all types of IT related requests from end users
Proactively communicating and collaborating with internal customers to create custom software solutions and/or identifying COTS (Commercial of-the-shelf) solutions to meet user requirements and reduce cycle time, improve productivity & efficiency
Facilitates the process to identify gaps and inefficiencies in business processes and coordinate with business users in developing to-be processes from as-is processes
Help maintain communications between business users and the development team throughout the project lifecycle
Coordinating with project managers to enforce SDLC (Systems Development Life Cycle) standards and required regulations to projects
Collaborating with solution lead and key users of various business functions and harmonizing the business processes for various functions of R&D across geographies
Has a unified global view, aligned with Global IT Strategy, ensuring the provision of architecturally aligned, well integrated business solutions within Scientific Affairs
Provide support to Project Managers to ensure conformance to scope of work, schedule, resource requirements & milestones of the projects
Work closely with the development teams to discuss enhancements, system requirements and feedbacks on new releases
Responsible for keeping project documentation up-to-date (User Requirements Specification, Test Plan, Functional Testing, Requirements Traceability Matrix, etc)
Must understand highly complex technology projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily-understandable manner
Ability to develop strategic partnership with business partners
Work with minimal guidance; seek guidance on only complex tasks
Ability to perform basic mathematical functions including those used in spreadsheets
Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. Periodic travel is required. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements
Proficiency in speaking, comprehending, reading and writing English is required

131

Lead Business Analyst Resume Examples & Samples

Bachelor’s degree is preferred but not required in the position
The ideal candidate must also be an effective communicator and problem solver
Experience with Business Intelligence tools
Solid understanding of SQL, Oracle, and relational databases
Candidates with experience creating and preparing reports from scratch preffered
Must be proficient in all Microsoft Applications
Has background in speaking and presenting with executive management (VPs and up)

132

Lead Business Analyst Resume Examples & Samples

The position will deliver key reporting to the Sales and Client Management organizations, provisioning reports that assess performance against shareholder, customer, and employee goals as wells as ongoing measurement of performance against incentive plan targets
Monthly and bi-monthly preparation of sales and client management performance tracking scorecards and snapshots, with data validations, analysis, and distribution
Maintain snapshot records, including sales structure and hierarchy, and warehousing of all key data records and performance reports
Develop processes to source and track all key inputs from Finance, HR, SFDC, and other key sources
Management of all field inquiries, with ongoing standard and ad-hoc reporting to analyze trends and measure field performance
Assist in the identification of key metrics that drives sales and ensure those metrics are being captured, analyzed and reported on
Develop strategies & processes to drive data governance, increase automation and accuracy, & implement quality controls
Create and maintain SOP documentation for all processes
Provide backup support to incentive plan peers

133

Lead Business Analyst Resume Examples & Samples

5 to 8 years of Business/Systems Analyst experience in a fast paced, dynamic financial services environment
Strong experience working in Private Equity, Partnership/Portfolio accounting domain – Highly preferred
Preferred – experience working with Investran (SunGard product) as a BA
Ability to work with global delivery based team model
Under minimal supervision, the analyst should be able to provide detail analysis of business needs and generate requirement documents on an agreed upon timeline to support release cycle. Requirements include developing or modifying systems and/or processes on technology platform for small to medium project
Identify system inputs and outputs for current and future state processes. Generate requirements that specify systems functionality and show understanding of industry data (example: investor fees, PE ratios, Investment Multiple etc.)
Work directly with end users including senior management to identify, define, interpret, and clarify scope of problems/issues in terms of business/systems requirements and processes
Must possess excellent organizational, communication, and consulting skills
Organize business information during the requirement gathering process. Experience using Requirement Traceability, Issues, Assumption, and Risk Lists
Conduct systems analysis to determine data needs and make technical recommendations for the development team
Own the creation and management of quality deliverables that includes review sessions with stakeholders and various team members
Prior experience leading User Acceptance testing, identifying test data attributes, and writing detailed test cases
Should have prior experience with formal Change Management processes such as test data management, defect management using tools like QTP, Mercury, or HP Quality Center

134

Lead Business Analyst Resume Examples & Samples

Defines and collects business requirements in collaboration with business partners and clients
Support newly identified conceptual designs newly identified business solution options
Supports and completes UAT and test case coordination with the business
Support development teams in functional test case generation and test result validation

135

Lead Business Analyst Resume Examples & Samples

Provide expert advice to projects/programmes and key business stakeholders regarding
Assure the quality of analysis for completed project work from an analyst practice perspective
Work with project teams to understand project schedule and dependencies
Understand data, relationships and dependencies within application
Work with IT compliance team to identify data sets that need to be masked
Discuss and document Data Masking rules that need to be applied on identified data sets
Work with project teams to identify data subset requirements
Provide status updates to stakeholders
Providing quality advice to stakeholders, and ensuring quality analysis and deliverables are produced by the team to approved standards
Providing input into a training and development programme that will enable individual
Business Analysts to develop their skills and knowledge, ensuring sufficient business
Supporting projects and programmes deliver the right business solutions in a timely way

136

Lead Business Analyst Resume Examples & Samples

Leads the identification, evaluation and implementation of new business and partnerships with a focus on achieving growth
Identifies and assesses new business, products and partners opportunities by evaluating industry, market, and specific companies
Determines applicability of opportunities to the Company's business and core skills and competencies
Secures management buy-in on decisions. Manages communications with external parties. Conducts research, financial analysis, feasibility studies, and markets or partner assessments. Prepares deal analysis and business plan
Recruits potential partner businesses and builds relationships with key decision-makers in existing and potential new partner businesses
Develops proposals, delivers presentations and gains consensus on terms of contracts. Collaborates with legal, finance and accounting teams to develop prospects into contracted businesses
Conducts due diligence and financial analysis, and develops the business case for projects, markets or alliances
Manage ongoing relationships with partner businesses. Including contract maintenance, measurement of operating performance and delivery of shared business objectives

137

IT Lead Business Analyst Resume Examples & Samples

A minimum of a Bachelor’s degree or equivalent is required
A minimum of 5 years of IT professional experience is required
Contract/Vendor Management experience including off shore resources is required
Strong working knowledge of service operations in Life Sciences and/or GxP environment experience preferred
Strong verbal and written communication skills are required
DevOps Toolchain, ALM or SDLC experience preferred
Experience with CRM, SFDC, Veeva preferred
Candidate must possess ability to quickly learn complex business processes across multiple business domains
Candidate must possess strong technical aptitude. Should have demonstrated success in applying critical thinking /problem solving methodologies. Six Sigma, Lean Thinking or A3 certifications a plus
Candidate must possess ability to work with minimal supervision to achieve results. Must be able to manage multiple priorities, maintain confidentiality and operate with poise and professionalism in a complex and rapidly changing environment
Approximately 20% travel within the New Jersey/Pennsylvania area is required and occasional travel across North America is possible.Business Solutions

138

Lead Business Analyst Resume Examples & Samples

Responsible for leading a team of business analysts to build requirements specifications and user stories
Serve as the “face of IT” and business liaison in support of business applications, initiatives and projects
Partner with the business process owners to obtain and maintain an in-depth knowledge of Ready Logistics business processes with attention to opportunities for improvement – both via process re-engineering and from automation through technology
Develop current state and target state business process flows
Work with the business to develop a business case including return on investment, soft benefits and any compliance issues
Define user story acceptance criteria that will be used by developers, quality assurance and product owners to insure that product owner intent is effectively captured

139

Lead Business Analyst, VP Resume Examples & Samples

Training and experience to complete work efforts on time and within budget
Direct and proven working experience with data management projects including an understanding Data Sourcing processes to support data provisioning
Evaluation of business requirements to understand project objectives and scope
Working across various entities to identify required data sources, elements, and rules
Utilization of Data Sourcing methodology to complete tasks such engagement with business and technical subject matter experts, review of documentation, data mapping, data gap analysis and remediation, etc
Ability to profile data using SQL within systems to ensure data identified meets intended requirements
Understanding of metadata management principles within data management
Manage facilitation of Data Sourcing working sessions with business users, data owners, and related subject matter experts
Subject area foundational knowledge with banking products such as Deposits, Derivatives, Loans, Securities, Leases, etc
Communicates effectively (both written and oral) to all staff levels and can deliver difficult/sensitive information tactfully
Working knowledge of complex technology systems implementations, with ability to effectively communicate with technology business partners
Proficiency in Word, Excel, Power Point, Visio, Access, Toad
Ability to work within standardized and non-standardized processes to accomplish assigned tasks
Manage work to project timelines within a Work Breakdown Structure
Ability to work independently on assigned tasks with appropriate communication on progress to project lead
Understands the criticality of quality management for project success (Requirements, Testing, Audit)
Action oriented - escalates and resolves issues in a timely manner
Critical thinking, analytical, and problem solving skills, with attention to detail
Four year University degree required
Typically 10+ years relevant consulting and/or industry and functional experience
Five plus years of data related projects / Data Sourcing experience
Experience working in dual hat roles between business and technology
Experience with Data Warehousing preferred

140

Lead Business Analyst Resume Examples & Samples

Master’s* degree (or foreign equivalent) in Industrial Engineering, Supply Chain Management, or a related field
2* years in the job offered or related positions
2 years of experience in Supply Chain business processes and analysis
2 years of experience in Siebel CRM, PeopleSoft, and Oracle ERP system
2 years of experience in Excel, MS Access, and SQL; and
1 year of experience in Oracle E-Business Applications with emphasis on Order Management, Receivables, Inventory Item Setup, and Purchasing
In lieu of a Master’s degree and 2 years of experience, employer will accept candidates with a Bachelor’s degree in the above/related fields and 7 years of progressive, post-baccalaureate experience in the job offered or related positions

141

Lead Business Analyst Resume Examples & Samples

Partnership with global functions including finance, accounts receivable, credit & collections, and order management to improve speed & agility of processes
Working closing with the Order to Cash system end to end
Performs competitive analysis
Contracting for EMM
Reviews contracts for terms, pricing and approvals
Work with account team to help close deals
Interfaces with clients to resolve contract/delivery disputes
Collaborate with the Project Manger and supporting on the projects
Experience working in global environment and interaction with individuals, executive management, and teams around the world
Understanding of Oracle contracting requirements
Experience with Oracle opportunity to cash systems
Ability to think at a high, proactive level
Willingness to take ownership of issues, and the ability to resolve them independently and creatively
Ability to work under time constraints and deadlines, prioritizing and working efficiently
Service orientated and a team player
Strong verbal and interpersonal skills
Strong ethics

142

Lead Business Analyst Resume Examples & Samples

Partner with MENAT business leadership to identify improvement areas and drive IT strategy for best-in-class solution delivery and delivery of technology and innovation via systems like Greenplum, HDFS, Talend, and associated big data engines
Evaluate best practices, educate functional teams and build relationships with stakeholders. Define and establish technology strategy and roadmap for contemporizing the current analytics technology and tools
Find and interpret data sources
Manage large amounts of sometimes unstructured data, including merging data sources together, ensuring consistency of data sets, etc
Create ad hoc reports, queries, visualizations and dashboards that are timely, accurate and clear, in real-world language and graphics
Collaborate and communicate with direct team and with IT colleagues on challenging and critical projects and initiatives
Make formal written and verbal presentations to stakeholders and decision-makers within the business
Collaborate with O&G Houston HQ teams of Blueprint and Oracle Solution Center team to design optimized ERP solutions
Maintain project documentation including requirements, conceptual design, test plans, schedules and presentations
Define scope of work for GDC partners to help the business team in driving quick resolution to critical issues
Provide Go-Live support to expedite resolution for key issues
Bachelor’s Degree in computer science or supply chain related fields from an accredited college or university
Minimum of 8 years of experience with a minimum of 4 years of experience in implementing / supporting Oracle Applications
Ability to travel 25% of the time in the MENAT region and to the US HQ in Houston
Prior experience working in a matrix environment
Experience managing multiple projects simultaneously from design through deployment
Prior experience doing Lean or Six Sigma Process is a plus
Data Analytics experience
Business Intelligence / Data Warehouse experience
Experience with visualization software
Experience with big data technologies
Experience with agile methodologyStrong and proven project management expertise
Good written and verbal communications skills
Ability to multitask and manage multiple projects in a cross-functional environment

143

Lead Business Analyst Resume Examples & Samples

Creating Tableau dashboards for compliance monitoring, BST reporting, and heat maps related to call monitoring
Candidate will leverage information using different tools to create solutions ( Tableau, & advanced Excel)
The Person should hold a Graduate Degree with 3-5 years of overall experience and 2 years of related domain in Business Analysis
Ability to leverage technology to solve for reporting needs - Advanced Excel, PowerPoint & VBA, basics of SQL
Strong Communication Skills, Team Player And Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision
Excellent analytical and problem solving skills, able to synthesize information into actionable and measurable strategies to close gaps and/or seize opportunities
Identify and articulate patterns in a meaningful way to drive value
Identify and leverage analytical insights to increase accuracy rates
Create ad-hoc analysis to support business needs
Detail orientation with strong conceptual, analytical and problem solving skills
Self-starter with ability to execute with Minimal Direction and strong attention to Detail
Open to work any shift between 8:00 am to 10:00 pm windows ( Mostly fixed shifts but should be flexible to meet needs of the Business)
Working with SQL environment preferable. Eligibility
The incumbent should be tenured for a minimum of 18 months at Band 30 in the current role as on the date of application deadline
The incumbent should not be on level 3 or above counseling at the time of applying

144

Lead Business Analyst Resume Examples & Samples

American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle services networks
The Global Travel & Lifestyle Services (TLS) business provides easy access and extraordinary service for Card Members seeking leisure or business travel, as well as a variety of lifestyle services
TLS serves American Express Card Members across 25 markets around the globe via a number of servicing channels including: phone, email and online
Service offerings differ by card type, with the phone channel predominantly servicing premium Card Members (i.e. Platinum & Centurion) with unique servicing models for each
The business continues to experiment and evolve with new servicing channels and models that will deliver improved experienced for our Card Members
For the past few years, the TLS business has been on a path to build increasingly global experiences for our Card Members, while allowing us internally to identify opportunities for greater efficiency, best practice and innovation across the network
Within the function of Workforce Management (WFM), the former US and international WFM Teams were moved to report into the same Vice President and as a result began to think and act more globally
A key next step in the journey is to transform the organizational structure of the team to better align with its strategic priorities of
Establishing Global Standards & Best Practice: Instituting Best in class WFM practices across all TLS Markets to allow us to be as efficient and effective as possible (eg. Forecasting, scheduling, Capacity planning)
Providing relevant Local Market support: Providing consistent, proactive and actionable support to TLS market Operations teams as key partners, optimizing our workforce resources to balance between the pillars of Customer. Shareholder & Employee
We are seeking Market Readiness Global Support Analyst (B30)- to join the Global WFM Team. Primary responsibility for this role include
Interface with Market WFM Analysts, Team leaders, and other members of management - Manage, update and report real-time activities in the Market
Record and maintain a count of productive FTEs
Communicate systems, voice response and Telecommunication issues to the Market
Ensure adherence of SLAs in regards to Security Administration and Information Integrity guidelines
Partner with Business & Technologies to identify/resolve user and system issues
Ensure adherence to Process Risk, Self –Assessment
Maintain strong relationships with the Team Leaders and SDL 's to improve overall understanding and awareness of daily/weekly business impacts
Provide feedback to customer/Business Units on incomplete or inappropriate segregation of requests working within the Information Protection guidelines
Is responsible for ensuring that the Company's information assets are adequately protected against unauthorized alteration, loss, disclosure, destruction or denial for multiple platforms that may cover different markets/regions
Leverage their process knowledge to improve customer experience for ID provisioning & Access Management
Manage real time exception entry, schedule changes to maintain Service Level and Lost Call Rate under thresholds

145

Lead Business Analyst Resume Examples & Samples

Graduate with 4 years of relevant experience preferably in service industry. Highly developed analytical skills relating to the interpretation of performance indicator trends, capacity planning and ability to define and lead implementation of strategies to improve service level & maintain abandon rates
Thorough understanding of telecommunication technology as related to telephone equipment, networks, prompts and VR technology. Strong interpersonal effectiveness and teamwork skills in a stressful environment to empower influence and reach resolution with peer groups, colleagues and senior management. Highly proficient MS excel skills with experience in using complex functions like Pivot Tables, Macros, V/H Lookup etc. Fair knowledge of forecasting and scheduling techniques for the Telephone Service Center and other clients. Ability to promote attention to detail & excellent process quality standards. Through knowledge of operating policies, procedures and MIS in American Express inbound phone shops to ensure service levels are met and troubleshooting is timely. Strong Presentation skills (MS Power Point) Foster positive relationships with customers and external departments in order to meet organizational objectives and Goals. Determining staffing levels, policy direction and implementation as well as resource allocation across all products. Short listing will be done per the pre screening criteria
This position is responsible for managing staff planning functions in support of CEN to ensure Service level & abandon rate goals are met with adequate staffing levels. Participate in ongoing CS Phone network via CCM Capacity calls, network site meetings, frequent coordination with Centralized Call Management and building relationships with peer contacts at all sites
Ensure departmental attainment of Productivity: CHT and Availability goals by identifying issues/trends and notifying management accordingly to encourage swift action are taken to achieve goals
Build and maintain relationships with leadership teams of all GPRO clients. Provide consulting as needed to plan for meeting all service level agreements. Determine appropriate staff counts for each product group and initiate cross utilization to maximize servicing potentials. Manage all staff planning activities at local AESC-I level to meet Abandon Call Rates while supporting networks CEN initiatives
Build and maintain strong relationships with all levels of AESC-I management. Participate in strategic decision making to ensure new initiatives and BAU processes are integrated without denigrating service level
Maintain strong relationships with the Team Leaders and SDL’s to improve overall understanding and awareness of daily/weekly business impacts. Administration of eWFM (Workforce System) & Attribute Database Management tool (ADM) for managing correct hierarchies. Regular coordination with CCM Forecasting & capacity planning teams with respect to any changes / modifications in the hiring plan
Provide ongoing BAU maintenance and operational support to all key Service delivery systems Dynamically adjust and support strategic changes to the business Ensure participation in the integration of global BCP plans. This role may be subject to additional background verification checks. This role may be subject to additional background verification checks. This role may be subject to additional background verification checks. This role may be subject to additional background verification checks
This role may be subject to additional background verification checks
The incumbent should be 12 months in current role as a b28 and 18 months as a B30
The incumbent should be G2L2 rating or better
The incumbent should not be on L3 counseling or beyond
Shift : 24*7

146

Lead Business Analyst Resume Examples & Samples

A minimum of 6 to 8 years of experience as an IT Business Analyst
JDE E1 application experience
Strong manufacturing business acumen
Demonstrated experience documenting use cases and functional requirements
Excellent analytical and problem solving akills
Ability to travel (up to 1 week per month based on business needs)
Working Knowledge of Microsoft Visio and Microsoft Project
Ability to present complex concepts in a clear and straight forward manner
Experience utilizing SDLC methodology

147

Lead Business Analyst Resume Examples & Samples

Influence business decision-making by providing financial or statistical analyses that lead to solutions for business issues, making recommendations for action as appropriate. Lead projects from design through implementation and monitoring. Be the liaison between business leaders, staff, utility functions and at times, external parties to ensure information exchange and accomplish business objectives
Support projects from engagement through implementation and monitoring. Be the liaison between business leaders, staff, utility functions, and external parties to ensure information exchange and accomplish business objectives
Provide strategic recommendations and direction, operational support and analysis to medium and large-sized business projects, including internally driven initiatives, designed to drive results specified to the business strategy and drive continuous improvement
Provide effective leadership to direct reports incorporating performance management practices through individual performance plans, periodic reviews and feedback sessions, coaching and development. Facilitate the integration of a culture that incorporates efficiency and process improvement to operating procedures by delivering process changes, process documentation, etc
Partner with project management offices and technology teams from across the firm on initiatives/feedback that impact owned assets, providing subject matter expertise and design recommendations to ensure successful implementations/resolutions
Strong analytical, quantitative and problem-solving skills and ability to use statistical analysis and modeling, with associated technology applications
In-depth knowledge of business operations and processes with ability to articulate these processes to others
Strong ability to gather and analyze data to develop fact-based conclusions and recommendations
Experience leading presentations at meetings
Demonstrated enthusiasm for learning and developing creative solutions
Project management skills and experience
Experience with writing use and test cases. Self-motivated, organized individual with an ability to work independently and within a team, build relationships, interact effectively with business partners and recognize when to escalate issues

148

Senior. / Lead Business Analyst Resume Examples & Samples

Coordinate, consolidate, analyze and communicate monthly forecasts (utilizing Hyperion)
Facilitate the ongoing tracking of investments to drive accountability of projections made at time of initial investment approval
Support development and monitoring of key metrics aligned with company strategic objectives, initiatives and execution plans focused on meeting those objectives
Act a business partner with the F&C representative to further develop reporting and analysis
Develop business cases and strategic options based on industry insights, internal delivery capabilities, financial models, ROI analysis to support planning initiatives
Assist with creating presentation materials on budgets, costs and product profitability for senior management
Perform a wide variety of ad-hoc requests in the area of business case development, Product P&Ls and product portfolio management
6-9 years of general business experience in consulting, finance, operations or project management roles
Excellent command of financial and business planning tools, processes and standards
Expertise level of knowledge in Microsoft Office applications
Ability to work on multiple projects, simultaneously, with aggressive schedules
Comfortable of presenting and making impact in senior meetings and settings
Demonstrated capacity to establish, drive and influence cross-functional networks in matrix organizations

149

Lead Business Analyst Resume Examples & Samples

Manage the planning and execution of projects. This includes managing and mentoring assigned project resources, assisting with defining project scope, helping to develop project plans and schedules, leading the business requirements definition, identifying risks to project timeline/cost/scope and establish mitigation strategies, overseeing the user acceptance testing effort, managing successful implementation of new business processes and making sure project documentation is carefully followed
Collaborate with product owners and business process SME's to propose future-state design, recommendations and identify areas for capacity creation and process re-engineering
Hold status meetings and provide updates to management and business sponsors, communication of status and escalation of project issues to Business Line management and other project stakeholders including IT&S, vendors and other affected areas of the Bank
Manage the transition of the implemented project to support to ensure business needs continue to be met. Assist with establishing procedures for post-implementation operation and support as well as determining user training needs. Documentation of lessons learned and communicating them with project team and with other BAS project staff
Provide support to the planning processes by identifying new or functional enhancement opportunities. Conduct Cost/Benefit Analysis & alternatives identification
Represent Business Analysis & Solutions team and provide continued support to Scotia Wealth Business Lines in creating a consistent client experience and engaging other teams as required to achieve that goal
Continually acquire and enhance knowledge of the Scotia Wealth project methodologies and Business Line strategies and policies, risk management practices, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes and rapidly changing technology to be able to provide effective business solutions and services to internal clients and users
Excellent leadership & organizational skills with excellent oral and written communication skills
Working knowledge in the area of Project Management and bank project management processes
Working knowledge in the area of Business Analysis and the elicitation and gathering/documentation of Business Requirements using a variety of methods including interviews, business process modeling, gap analysis, data integrity analysis & mapping, context diagrams, use-cases, etc
Working knowledge in the area of quality control including test strategy and plan, test data preparation analysis, test scenarios, test cases, test execution and reporting
Prior experience with both Agile and traditional Waterfall methodologies is ideal
Ability to multitask projects and support activities, managing shifting priorities on a daily basis
Ability to lead tasks from start to finish, following through to ensure successful completion
Ability to conduct effective meetings with team members and Business partners including presentations to stakeholders

150

Lead Business Analyst Resume Examples & Samples

Lead efforts to establish new P-for-P programs where they are needed
Develop and leverage deep relationships with subject matter experts (SME) and operational resources across the business
Govern existing programs to ensure they meet the required standards of integrity, control, and effectiveness. Also ensure that programs are delivering the desired ROI in terms of Recommend-to-a-Friend and CCP Productivity
Manage the Pay-for-Performance operating budget
Liaise with Human Resources, Employee Relations, and Global Compensation across all markets
Lead other global projects that enhance Relationship Care and improve Card member and PA VOCM across markets, as needed
Strong analytical skills with an ability to identify non-standard solutions, when needed, and act as a catalyst for change
Strong process knowledge
Excellent relationship management and negotiation skills, including the ability to effectively collaborate/influence at all levels without having direct authority
Analytical thinking skills to assess impacts, draw correlations, and identify linkages
Strong sense of urgency, commitment to deadlines and deliverables is critical
Proven change agent, self motivated with a demonstrated ability to drive results under tight timelines
Ability to handle multiple tasks concurrently, with the ability to work independently and prioritize work
Must have strong leadership skills with emphasis on ability to influence others without direct authority, able to collaborate and influence at all levels
Strong written and verbal communication skills with an ability to adapt communication styles across a broad customer and stakeholder population
A motivated self starter; who continually seeks and learns from feedback to further their personal and professional development

151

Ihc-VP Lead Business Analyst Resume Examples & Samples

Seeking an experienced IT Business Analyst with a minimum of 15 years of Business Analysis experience who will lead the Business Analysis phases of larger projects and/or multiple projects at the same time
We are looking for an individual with demonstrated experience solving complex business problems, working across multiple projects, and strong attention to detail
The Business Analyst position will gather and document requirements from business areas impacted by the program, and partner with architecture and design teams to define technology solutions
Seeking a Manager of a team of Business Analysis professionals who establishes plans and objectives for the team, directs and develops staff, and ensures resources are in place and operating effectively to meet business goals
Accountable for results of the team including quality of work, timeliness, and meeting budget goals
Directs, manages, plans and oversees the operational and administrative activities of staff in the assigned area. Ensures that activities of the team are aligned with related functions and initiatives
Leads the team to achieve higher levels of competency, effectiveness and internal process improvement
Collaborate with business partners from multiple disciplines to elicit, document, prepare and manage business requirements package for stakeholder sign-off and delivery to technical teams
Act as a liaison between the business and IT design and delivery teams
Set requirement baselines upon obtaining requirements package sign-off and support requirements change management, analyze impact and obtain change sign-off throughout SDLC framework
Interface with Business Partners, Technical resources (i.e. Solution Engineers, Systems Analysts, Developers), Architecture, and Quality Assurance to translate and simplify requirements, ensure requirements are met throughout entire SDLC framework, and verify that the implemented solution meets the requirements
Partner with QA team and SMEs to ensure adequate test coverage (relying on own knowledge, as well as facilitating conversations with SMEs, to identify additional test scenarios)
Identify and articulate the need for requirements change and assessing the impact of the change

152

Lead Business Analyst Resume Examples & Samples

The successful candidate will be responsible for creating and delivering best in class analytical solutions to ensure the success of Travel & Lifestyle servicing model of American Express
Candidate will leverage information using different tools to create solutions (Advance Excel, VBA, Access, SQL)
Candidate will be required to create/set up Database in Excel/Access from scratch and maintain on a ongoing basis – Improve Data quality and provide insights from the data using multiple analysis
Demonstrate Project Management capabilities to drive business strategies and process improvement initiatives
Implement processes to drive data governance and implement quality controls
Ability to leverage technology to solve for reporting needs - Advanced Excel, PowerPoint & VBA
Working with SAS environment preferable but is not a must

153

Lead Business Analyst Resume Examples & Samples

2-3 years experience working with Agile software delivery teams required
1-2 years experience working with Scaled Agile teams is preferred
2-3 years experience working with data analytics, statistical modeling, and trend analysis
Experience writing and working with product requirements, features, and user stories required
Demonstrate understanding of basic Agile principles and importance of Agile software delivery
Certified Scrum Master; Certified Scrum Product Owner
Bachelor’s Degree required from an accredited college or university in a related field
Bachelor’s Degree in STEM is preferred
Ability to obtain and maintain certain job-related certifications if no job-related advanced degrees

154

Lead Business Analyst Resume Examples & Samples

The Person should hold a Graduate / Bachelor Degree with 3-5 years of overall experience and 2 years of related domain experience in Business Analysis
Expertise in SAS, advanced excel, PowerPoint & VBA
Strong knowledge of advance statistical tools
Strong Project Management skills and proven ability to work with global stakeholders

155

Lead Business Analyst Resume Examples & Samples

8+ years working in Financial Services in a Sr. Business Analyst capacity
5+ years working within an Agile environment
4+ years experience working specifically within the Annuities product space (business/IT)
Experience working within highly matrixed environments
Bachelors degree in Information Systems or related field of study
Prior experience/knowledge within TIAA’s products and services
Scrum Master certification preferred but not required

156

Lead Business Analyst Resume Examples & Samples

Works with business leaders and acts as a liaison between IT and business units (typically leadership for assigned business units) or vendors. Viewed as integral to the business in any decisions that may be impacted by technology
Acts as a business relationship manager responsible for the collection, analysis, review, documentation and communication of business needs and requirements to the IT organization
Leads the gathering of business needs as well as the design of solutions through direct interaction with business unit leaders. Focuses on developing and improving business processes at all times, assisting with the development of metrics, both within the technology and business organizations. Has a strong understanding of information systems, business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and technology
Identifies, proposes and influences business solutions, negotiates deliverables and requirements across multiple business customers or organizations
Ensures that the design and integration of proposed system, software and hardware solutions leads to the development and growth of the business through effective use of technology. Integrally involved in ‘buy versus build’ decisions

157

Lead Business Analyst Resume Examples & Samples

Participates in an Agile based software development life cycle
Elicits, challenges, and prioritizes requirements using standard processes and templates, and translates into functional design and use case documents. Develops project scope, objectives, constraints and assumptions for a given large, strategic, multi-year projects
Works with technical team, as needed, to provide consultation on technical designs and implementation plans
Works with internal business and technical team to create and execute test plans and user documentation as needed and ensure maintenance of optimal configurations across all regions
Follows required change management and requirements traceability processes to ensure projects remain within targets
Analyzes business workflows and provide senior level business consultation to look for opportunities to automate or better synergize business needs
Provides off hour support as needed
3-5 years of experience in providing consulting advice to senior IT and business management required; experience in the securities or financial services industry is a plus

158

Lead Business Analyst / BA Manager Resume Examples & Samples

2+years experience managing a team of Business Analysts
Previous Business Banking and/ or Comnmercial Banking experience highly desired
Strong Financial Services experience and experience working on large complex projects
Agile experience - desired

159

Lead Business Analyst Resume Examples & Samples

Produce requirements and design proposals to Product Owner, setting the quality threshold for team output
Act as a reviewer and quality gate for analysis output for the EBA and BOE components of the Programme
Challenge IT to ensure designs are addressing the user requirements and the root cause
Participation in the process from product owner approval to functional design completion ensuring the functionality/benefits envisaged are delivered
Recognise changes within sphere of control which are liable to impact other systems / work streams and communicate effectively
Set the team work ethic, dynamic, attitude through effective management, setting an example and acting as a benchmark
Oversee and participate in the testing cycle and own the resolution of defects pertaining to requirement and design
Work with Product Owner and other SMEs to document user guides and training materials. Lead training of end users
Strong industry and function knowledge, specifically Financial Services working on Regulatory or Statutory change programmes
Experience of Agile Project Delivery lifecycle, the roles and responsibilities on large projects and the motivations of the actors involved
Extensive experience of working with a range of project methodologies and proven track record of executing within the organisations project preferred methodology
Advantageous to have Forecasting, Planning or Stress Testing experience with knowledge of FDSF or EBA projections templates
Experience and knowledge to guide and inform IT to ensure all aspects of requirements are considered in Technical Design
Process transformation, Lean, Six Sigma would be advantageous

160

Group TOM Lead Business Analyst Resume Examples & Samples

The role holder will work on large streams of business analysis and own project artefacts for one or more small projects and own components of analysis/artefacts for medium to large scale projects including IT handover and testing
Face off to one or many business areas/SMEs understanding high level requirements and challenging where necessary
Support production of governance materials from the programme(e.g. workstream meetings, steering committee updates)
Support the Testing Strategy and input into the coverage of Test scenarios and conditions ensuring all requirements in scope are tested
Participate in the testing cycle and own the resolution of defects pertaining to requirement and design clarifications
Articulate and present commercial effectiveness of requirement proposals within a project or initiative
Stakeholder management and leadership
Typically face off to VP level stakeholders
Analyses problems and evaluates options in a logical and systematic way
Seeks the advice of stakeholders to better create clarity in complex situations, understand problems, evaluate options and make decisions
Reprioritises own activities to respond to new information and changing requirements whilst staying focussed on results
Support Required
Some awareness of domain activities
Regularly reflects on own behaviour and has an accurate understanding of personal drivers, strengths and development areas
Understands the impact of their own behaviour and actions on others
Understands and adapts own behaviour to have a positive impact on others
Developing Others
Invests time in developing own skills and capabilities to meet future business needs
Enabling High Performance
Embraces autonomy and uses initiative within agreed parameters to deliver own objectives, overcoming obstacles to achieve goals
Delivers to a high standard, taking responsibility for own actions and outcomes
Building Relationships
Invests time and effort in understanding others’ perspectives and uses this to strengthen relationships
Working Collaboratively
Seeks values and integrates others’ opinions and contributions
Understands own responsibilities and how they add value for their team and customers/clients
Collaborates with colleagues both inside and outside the team to identify new and better ways of doing things
Supports continuous improvement by putting forward practical, ethical and viable suggestions
Building an Effective Control Environment
Knows how to behave in a risk aware manner including what a risk event is how to raise one and what to do if asked to do or witness something at odds with this

161

BC&I Risk SRP Lead Business Analyst Resume Examples & Samples

The purpose of the role will be to support the Risk SRP workstream leads in developing business requirements and supporting analysis activities across the workstreams of the programme (TOM, Risk Systems and Reporting and Governance)
Create analysis and artefacts alongside the Workstream Lead
Present findings, requirements and problem statements to relevant programme forum / Design Authority with supporting documentation
Work closely with workstream leads / SMEs as directed
Review project documentation and provides challenge to other BAs in the team
Decision making and problem solving
Demonstrates a broad understanding of how the bank operates and the metrics used to measure performance
Considers the impact of their actions and decisions on key stakeholders, seeking to deliver a positive outcome for those involved
Experience / Industry Knowledge
Some understanding of project methodologies and their application within the organisation's project methodology
Experience of some of the underpinning frameworks and tools for business analysis documentation Adept at using Microsoft Office products with some experience using other software packages relevant to BA work
Plays to strengths and works on weaker areas to maximise personal effectiveness
Supports colleagues with their development by offering help and support
Agrees personal objectives that deliver a clear contribution to the team
Recognises both high and low performance in self and others, challenging team members in a constructive manner
Establishes positive relationships with colleagues based on trust and mutual respect
Proactively develops relationships with colleagues both inside and outside their own team
Collaborates with colleagues to achieve shared objectives
Defining & Executing Change
Actively supports change and other initiatives by encouraging others to do so too
Seeks a clear understanding of their role and the steps that need to be taken in order to deliver successful and sustainable change
Driving Continuous Improvement & Innovation
Understands the importance of risk and control to the bank and the framework within which it manages risk
Understands and operates the processes and relevant risks and controls in their business areas effectively, and knows how their specific role fits into the broader business
Understands personal responsibility for risk and control and seeks help if this is not clear

162

Lead Business Analyst Resume Examples & Samples

Candidate must have 12 months or more experience in a Contact Center Operations environment Strong PC skills, including advanced knowledge of Microsoft Excel, Access, PowerPoint, and Word
Ability to successfully balance high workload demands, quality and performance on a consistent basis
Ability to communicate and influence people at senior levels effectively and without conflict Gain trust, build relationships and influence GSN leadership teams to foster true partnership
Understand and shape the key strategies of the business and translate these into day-to-day operational and production management activities

163

Lead Business Analyst Resume Examples & Samples

Highly analytical – able to problem solve, able to absorb large amounts of detail and able to see the big picture. Be able to manage conflicting ideas and demands to provide clarity
Good communicator able to deliver a message effectively and concisely at all levels including to senior management, and on both a technical and a business level. Have excellent written and verbal communication skills
Self-motivated and self-starting – able to work with little supervision and able to pick up new or unfamiliar concepts quickly. Be confident and demonstrate good judgement. Be able to work in a demanding development environment
Build team capability – identify best practice, build knowledge transfer artefacts and perform knowledge transfer. Be an excellent team player, with the ability to influence others to achieve success
Excellent knowledge of physical commodities life cycle across Front office, Middle office and Back office
Deep understanding and proven experience of working on systems functionality core to physical commodities application set
Strong understanding of the systems upstream and downstream of the physical commodities application set
Knowledge of Oil Transaction Pipeline
Knowledge of Gas Trading
Professional Scrum Master I (Fundamental) Assessment from scrum.org or equivalent
Practical experience of working in an iterative/Agile development environment (including sprint planning, daily scrums, reviews and retrospectives)
Experience in toolsets for managing requirements, for example, JIRA, SharePoint, HP Quality Centre, Microsoft TFS, etc
Professional accreditation e.g. Foundation in Business Analysis or ISEB Diploma in Business Analysis
Experience of the full project delivery cycle

164

Lead Business Analyst Resume Examples & Samples

Applies technical and business knowledge in the analysis of client requirements in project areas such as: IT testing and product acceptance, new business operating models with innovative approaches to IT solutions support, market research of emerging or available product functionality, and operational readiness assessment and others
Coordinates cross functional task forces to identify and document functional requirements, work flow, information sources and distribution paths, and system specifications
Evaluates existing application products which could address client requirements and develops recommendations where appropriate
Develops comprehensive business cases with cost, service, benefit dimensions of proposed IT projects that are used at executive levels for funding and scope decisions
Develops the analysis and definition of efficient, cost effective solutions which support client business processes and functional requirements
Performs knowledge transfer to other staff and may review their work
Conducts analysis of client business processes and functional requirements and prepares appropriate documentation to communicate and validate the information
Oversees administrative requirements in an accurate and timely manner (e.g. time reporting, status reporting, etc.)
Supervises/leads, directs, instructs, and checks the work of other systems consultants
Minimum seven (7) years in information systems development or implementation with progressively more complex responsibilities and accountabilities in a large mainframe or client server environment preferred
Master's degree preferred
Extensive knowledge of health care business and care delivery processes preferred
Healthcare Background
HIPAA X12 EDI Experience

165

Lead Business Analyst Resume Examples & Samples

Work directly with our clients providing consulting services designed to help them solve their most complex business and technology issues
Coordinate between onshore and offshore teams and managing the quality of the deliverables
Deliver outstanding client results, direct client personnel, prepare work plans, facilitate client teams to implement recommendations
Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development
Support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals
Proactively support team building and on boarding efforts via mentoring
Help strengthen client's confidence in Cognizant and Cognizant's ability to deliver
Experience required in Life Insurance, Universal Life
Proficient in business analysis (Business process modeling, Business requirements, Functional requirements, Non-functional requirements, Vendor requirements, Use cases, Business rules etc.)
Well versed in requirements planning, scoping and estimation
Proficient in requirements management tools (such as Blueprint, inteGreat)
Good problem solving and decision making skills
Experience working in large programs
Effective communication and presentation skills
Strong understanding of Life insurance processes and products, specifically Universal life (UL), Term life and Critical illness products
At least 7 plus years of experience in requirements gathering and leading requirements phase

166

Lead Business Analyst Business Technology Resume Examples & Samples

Resolution of production incidents/RITM/design tickets for the ServiceMax application
Operate in “Dev Ops” model
Help define strategy & manage processes around Level 1 to Level 3 service management and provide GE leadership for coordination & day-to-day management of Tier 1-4 support teams (e.g. Functional Support, Technical Support, Shared Services) to ensure continuous service delivery for internal customers
Monitor and prioritize the open issues to expedite closure and serve as an IM point of contact for escalation on all matters related to ServiceMax
Act as Change Leader and drive Functional CCB (Change Control Board) and drive the Change Management process effectively
Assist in enabling rapid response to quality & LEAN initiatives, supporting other quick-hit process or system changes. Ownership of operations releases covering bug fixes, minor enhancements, patches / upgrades etc. Responsible for identifying appropriate resources needed, assigning individual responsibilities, and developing schedules to ensure timely completion of deadlines
Drive proactive behavior in support teams for monitoring & issue resolutions; prioritize issues for business criticality and escalate issues as necessary; use existing metrics for monitoring issues, and develop others as needed
Lead or participate in planning & execution of Design Reviews, Regression Testing, Production Cutovers, and Post-Production Transition
Develop and maintain relationships with business partners, project teams, key strategic vendors and peers
Develop peer, cross-functional & cross-GE business relationships to maximize best practice sharing & team effectiveness
Responsible for preparing/partaking related communications for system outages, releases
Drive processes improvements through solution identification, feasibility analyses & recommendations
8-10 years of relevant and progressive experience in the field of Information Technology to address business needs of digitization
Strong technical hands on experience in ServiceMax and Force.com platform
ServiceMax certification is a strong plus
Full understanding of change management processes incorporating multiple releases and business teams
Exposure to a service environment, ITIL process
Capacity to act as strong team player; ability to work on a virtual team without direct supervision
Strong interpersonal, facilitation and communication skills
Capable and influential at program management and business process improvements
Demonstrated ability to lead and drive change in a complex matrix environment
Proven analytical and problem resolution skills, including the ability to abstract and see patterns, and the ability to generate and evaluate multiple alternatives
Ability to manage and work on multiple projects concurrently; formulate clear and concise objectives and plan
Motivated self-starter with demonstrated GE leadership values
Process focus with keen sense for driving standardization and simplification
Ability to take the broader scope of work and divide them into manageable chunks based on risk and ease of implementation
Experience in vendor management (on and off-shore)

167

Lead Business Analyst Resume Examples & Samples

Exploration, creation, and optimization of all elements of conversation and solution for Autodesk’s Virtual Agent
Failure analysis and proposal for continuous learning and improvement of the product
Become expert in new and existing technology, policy and process, helping the team remain current in its practice
Partner with business users to identify gaps and opportunities by assessing existing applications, infrastructure, best practices and business objectives
Influence, define and document functional and non-functional requirements and total solution proposals for business process modifications/enhancements for existing and future systems
Ensure solutions meet business requirements and present them to key stakeholders
Serve as the liaison between the customer community (internal and external customers) and the IT development team, balancing business requirements with technical feasibility
Dissect high-level information into details and communicate these details in a manner understood by relevant audiences
Collaborate with Project Manager on tasks related to the planning, scheduling and coordination of project activities
Participate in software research and technology roadmaps
Balance business requirements with technical feasibility and set expectations on new projects. Recommend changes in development, maintenance and system standards

168

Lead Business Analyst Resume Examples & Samples

Identify the fundamental issues/gaps/requirements in data vendor costing
Providing documentation and training to end-users, preparing requisite reports on progress of the project
Helping other BA’s in team, working closely with them, in order to cover extensive scope of product and data types, and deal with a large number of stakeholders
Liaising between the development team and business users in order to define clear and precise requirements
Initiating contact with the programme team, internal and external stakeholders and capable of contributing in working groups and workshops engaging these stakeholders
Product knowledge across a wide selection of products preferred, with a focus on Fixed Income along with experience of working alongside front, middle and back office investment banking functions
Knowledge of current state, impact and gap analysis with appropriate documentation
6+ years of experience with business SME’s for requirements gathering, producing business requirements, functional specifications and other appropriate documentation
Defining test plans, scripts and ability to execute testing, and an understanding and management of risks and issues
Experience in implementation activities including Operational readiness, schedule of events, success criteria

169

IT Lead Business Analyst Resume Examples & Samples

Utilize effective business analyst techniques to translate what business may want to identification of what is needed via the good use of elicitation techniques
Determine which rRDM approaches would ensure complete understanding by downstream stakeholders as well as business and stakeholders of the requirements including use cases and/or user stories, visualization, mapping and other rRDM SDLC requirement artifacts including use of the baseline framework to map to business process flows
Prepare and update traceability matrix ▪
Is able to apply the baseline framework and context diagram to ensure all potential internal and external stakeholders are fully identified
May be system agnostic and is able to utilize rRDM to fully understand an IT system or systems that the business uses; may specialize as knowledge of specific system deepens
Is assigned to work with the business and sprint teams to ensure support of agile stay 2-3 sprints ahead of scrum team(s) for IT sprint cycles and ensures each feature level deliverable is aligned to a definition of readiness to enter sprint
Documents user acceptance testing or and may assist unit testers so that definition of done for requirements are satisfied
Writes, manages, and clarifies story points and may develop use cases for complex requirements
Program oversight
Report mostly on the progress of own workstream; has little oversight or responsibility over other work products
Leverage CPI output for process challenges
Outline future state process maps
Certified in rRDM
Current knowledge of industry and business process trends and ability to apply knowledge to existing business processes
Knowledge of enterprise architecture and Development methodologies
Broad understanding of current capabilities and limitations of existing systems
Knowledge of all IT functions and services with technical expertise in Salesforce.com, Salesforce.com data modeling and analytics, Mobile technologies
A minimum of a Bachelor’s degree with at least 5 years of relevant work experience
Experience working with agencies and technology providers
Solid communicator, team motivator, and leadership skills
Proven track record in delivering results and progress within aggressive timescales
Proven ability to work across geographies and cultures
Fluent in spoken and written English, other languages a bonus.Info Technology

170

Lead Business Analyst Resume Examples & Samples

ERP Application Experience (Oracle 12 preferred)
Strong understanding of business process related to Oracle Financials and Projects
Ability to learn quickly in a fast paced team focused environment
Experience as a technical or project lead
International business/Multi-ORG/Operating units experience
Proficient in Microsoft Office Products
Functional Accounting Experience a plus
7-8 years of experience in IT
Graduate with an engineering degree

171

Web Platform Lead Business Analyst Resume Examples & Samples

Web Service lead with ownership of cross business unit web services, process improvement and strategy management including platform, CMS, analytics, SEO, etc
Single point of contact for web processes, development vendor vetting and on-boarding, web domain knowledge and strategy
Develops documentation and training around processes, newly implemented technologies, and strategies
Works with Global Web team to align web strategy for US region with other regions and brings learning back to US from other regions
Independently researches and sustains domain expertise on current web trends, strategies, and technologies to help move Amgen’s web presence forward
Bachelor’s degree in a technical discipline, advanced degree in technology (Engineering, IT, CS) or business management with 5+ years related experience within bio/pharma corporate function or heavily regulated industry and HTLM/CSS/JavaScript, front end development, responsive (mobile) design framework and PHP or .net
Understanding of latest web technologies: Web 2.0. Basic understanding of SEO/SEM/social media
Experience with A/B or Multivariate testing and Web Personalization. Deep knowledge of web best practices and an interest in finding and implementing innovative new web trends and technologies
Ability to think strategically about technology, recommend solutions that align with business strategy and achieve the greatest business impact
Strong organizational, planning and financial management skills and demonstrated ability to effectively collaborate across a matrixed organization
Excellent Communication skills to communicate fluently across and up through organization, including escalation and mitigation of issues, risks and business impacts

172

Lead Business Analyst Resume Examples & Samples

Soliciting functional requirement from key stakeholders, provide impact analysis and solutions and document them in the Liaison between the IT Function and the Business
Working with cross-functionally IT team to solve problems and implement changes, understanding, capturing and documenting the business requirements across the business
Documenting and presenting requirements in a way that allows subsequent project, stakeholder and customer needs to be successfully met
Writing Use Cases as well as process mapping, detailed functional specifications for Sponsor validation
Providing knowledge transfer and Specification walkthrough for the Testing team, supporting business user in UAT, attending to Sponsor and End-User queries and requests
Experience of mapping the flow of information around the business and translate this into coherent and usable processes
Experience of business requirement analysis, process improvement and benefits modelling
Strategic approach to investigating, documenting and extracting critical information
Gathering data, contributing to the team's final recommendations, knowledge of MS Visio, Word and MS Office Applications

173

Lead Business Analyst Resume Examples & Samples

Bachelor’s degree and/or 6 to 8 years of experience in an IT Business Analyst role
Working Knowledge of Microsoft Visio and Microsoft Project preferred
Point of Sale experience a plus
Sterling OMS Experience (Store Inventory Management and Sterling Order Management Modules) preferred
Project Management Professional a plus
Expertise with retail order management systems and processes preferred
Experience in supply chain/inventory management systems and processes a plus
Experience in retail application usability and process improvement a plus

174

Lead Business Analyst Resume Examples & Samples

Obsessing what is working and not working (at a product, franchise, category, and region granularity) and providing the right level of insight to all teams involved in the process
Owning and evolving the integration of social insights into our planning and forecasting models and building / communicating a deep understanding of our consumer
Ownership and continuous elevation of the insights provided in weekly, monthly, and quarterly business recaps and performance updates
Performing ad hoc deep dives to uncover key trends and insights
Working with partners internally and externally to continue to evolve the indicators and data available
Ensuring rigorous quality control over data, analyses, and metrics
Building tools in excel or BI (tableau, powerbi, etc) and clean data sets that enable self-service insights for our partners and geo teams

175

Lead Business Analyst Resume Examples & Samples

Serves as primary relationship and portfolio manager for Corporate/Divisional SD functions
Proactively participates in identifying information problems and defining solutions for management approval
Bridges business needs with technical solutions to solve business challenges
Coordinates any new requirements with Development, Infrastructure, and other teams to deliver requirements and ensures functional acceptance of the estimate and design
Develops and maintains relevant system and process documentation for existing and proposed processes. If needed, prepares Functional Design Documents for the Development Department
Tests ERP configuration to ensure the system is meeting corporate needs
Leads effort, with business and IT leaders, to understand related strategy, objectives and business needs
Bachelor’s degree in an IT or related discipline
7+ years of relevant SAP SD experience
Demonstrated understanding of design and configuration in SAP SD
Experience with SAP ECC 5.0 or 6.0
Knowledge of SD module integration points with other SAP modules
Experience with EDI and knowledge of specific Customer in Bound and Out Bound EDI
Experience with Sales Scheduling Agreements and EDI is a must
Experience using / sending data to or reporting from / the SAP BIW is preferred
Willingness and ability to travel, as necessary
Previous plant logistics experience is highly desirable
Experience with Global SAP implementation strategies and processes is a plus
Experience in MM areas and FSCM is a plus

176

Lead Business Analyst Resume Examples & Samples

Partner with Business Unit (BU) stakeholders to research, define, and document business requirements for new business processes and systems or enhancements to existing processes and systems. Collect and understand the business requirements for the project and translate those into functional requirements
Provide strategic leadership of business analyst best practices
Ensure all methodology and quality is aligned with the business objectives
Understand the short & long-term business and technology objectives. Suggest requirements of management strategies to meet those objectives and continually introduce innovation to business processes
Assemble project teams of indirect resources as needed. May assign individual responsibilities, identify and manage appropriate resource needs, and develop and manage schedules to ensure deadlines of projects are aggressively met
Engage in project initiation phase to assess resource skill sets required; produce requirement delivery plan artifacts, and co-ordinate estimates of effort required for a project
Define quality attributes, external interfaces, constraints, and other nonfunctional requirements. Thoroughly document workflows and results of business analysis
Provide expertise on the tools for delivery methodology to enable requirements modeling, review process, documentation and specification management
Manage requirements traceability and change request process
Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
Conduct requirements review sessions. Manage requirements traceability information and track requirements status throughout the project
Assist team in translating business requirements into application architecture and system functionality
Maintain requirements repository and ensure proper updating of requirements for completeness and correctness
Build and leverage effective alliances across technical and business communities
Participate in all phases of requirements gathering and facilitate the process
Support requirements through testing
Support knowledge transfer to training organization for training material development
International and domestic travel required (approximately 35%)
4-year college degree, preferably in Business or Computer Science, or equivalent experience
6+ years experience of structured requirements management utilizing industry standard techniques (process modeling, data modeling, use cases, JAD, case tools, etc.)
Experience eliciting requirements using interviews, document analysis, requirements workshops, storyboards, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and viewpoints
Experience with decomposing high-level business and user requirements into functional requirements and quality requirements, specified in an appropriate level of detail suitable for use by those who must base their work on the requirements
Ability to set direction, generate a sense of purpose, and inspire a team to work in an optimum manner to achieve desired results
Strong background with various software development methodologies, i.e,. Agile, Waterfall
Broad knowledge of project management concepts and methodology, coupled with detailed knowledge of change management
Strong relationship building and influencing skills that maintain effective partnerships across functional groups
Effective problem resolution skills

177

Lead, Business Analyst Resume Examples & Samples

Play a key role in major IT projects, include large-scale ERP re-implementation, in the finance area
At least 8 years of experience as lead/senior business analyst supporting strategic IT applications project in the Finance Area
Experience leading business process analysis and requirements with senior-level business audience (Director, VP and above)
Lead definition of current- and future-state business processes
Lead Fit/Gap analysis and contribute to vendor assessments
Experience implementing/upgrading modern Finance ERP applications (Oracle PeopleSoft, Financials, ERP Cloud, SAP) at a Fortune 500 company
Excellent collaborator and communicator. Experience with financial business processes and corporate finance functions such as Accounts Payable, General Ledger, Asset Management, eProcurement, Purchasing, Supplier self-service, Travel & Expense management, Treasury Management and financial planning
Solid understanding of IT processes and dynamics within a complex, highly integrated environment
Demonstrated experience mapping business processes and comparing those processes to industry best practices
Comfortable with negotiation of requirements amongst senior business stakeholders
Comfortable with negotiation of requirements against IT system constraints (supportability, upgradability, TCO) with senior business stakeholders
Strong analysis and problem solving skills. Detail oriented and passionate about delivering business value and quality outcomes
Experience with facilitating conference room pilots, JAD sessions
Experience with Use case modeling
Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
Mentoring, and leading internal and external staff as defined in project structures

178

Lead Business Analyst Resume Examples & Samples

Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Application Development projects
Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes
Managing projects and leading efforts in the support of existing systems, processes, services and/or in the execution of new projects, ensuring that
At least 5 -7 years of experience supporting IT systems, processes or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment
A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices
Demonstrated project management experience
Technically competent; able to coordinate internal programmers and external vendor resources
Able to direct other internal technicians, analysts and external vendor resources
Managing, mentoring, and leading internal and external staff as defined in project structures

179

Lead Business Analyst Resume Examples & Samples

Work with Equity and Debt IT developers and analysts to understand the trade booking and risk models of each system feeding into Prop Trading Controls/Volcker
Work closely with both regulatory delivery leads and PMs to ensure a robust prop trading controls framework is implemented
Lead the identification and analysis of business drivers to develop risk and controls requirements. Help gain consensus on business decisions; ensuring appropriate resources are employed to deliver high quality results
Provide business analyst team leadership and solution guidance to existing regulatory initiatives and all technical debt remediation
Assist onshore and offshore personnel with problem resolution with a focus on determining root cause
Engage with senior business & infrastructure stakeholders and multiple technical teams to define and deliver complex client banking solutions
Recommend road-maps and implementation plans
Foster teamwork, communication, collaboration while managing competing priorities
Support multiple Business Initiatives and ensure compliance with enterprise standards and future needs
Communicates awareness and understanding of data information needs, objectives, and direction to appropriate stakeholders and users throughout the company
Lead discovery, source system analysis, data profiling and quality analysis for upcoming initiatives
Minimum 10+ years development experience
Minimum 5+ years analytical experience
Experience with SDLC methodologies like Agile, Waterfall, Scrum, etc
Experience in software tools and automation of development pipeline activities
Ability to function in a fast-paced environment with shifting priorities and tight deadline
Strong interpersonal skills to interact with customers, senior level personnel, subordinates, and team member
Good leadership skills to guide and mentor the work of less experienced personnel
Ability to work independently and as part of a global team
Ability to influence senior executive stakeholders to take action / facilitate buy-in of recommendations
Ability to work with a team of SMEs to assess needs, understand requirements, and syndicate solutions
Act as a trusted advisor to peers and Senior Management
Strong interpersonal skills to interact with clients, senior executives, team members and peers Experience in financial services industry preferred

180

VP, Solutions Lead Business Analyst Resume Examples & Samples

Manage projects on behalf of Citi Treasury Investments functions
Mentor lower level staff
Prepare, update and manage project plans and coordinate meeting minutes
Identify and document business and functional requirements and evaluate available software (vendor and internal)
Organize and manage testing efforts for both System Integration Testing and User Acceptance Testing
Ensure projects comply with Citi required process and documentation standards
Troubleshoot issues and solve problems
Business analyst with 5+ years prior experience as an analyst in financial services
Experience managing medium to large scale projects
Strong technical proficiency, including advanced Excel skills
BS/BA required (Masters degrees are a plus)
Solid understanding of Treasury products (Securities Derivatives and non-Derivatives)
Excellent interpersonal skills
Strong multi tasking skills
Must be able to come up to speed quickly in a fast paced environment
Must be able to work independently

181

Lead Business Analyst Resume Examples & Samples

Acts as a liaison between IT and Corporate Banking Business and Operations units; and work with the Business stakeholders to analyze business requirements; conduct requirement gathering sessions and reviews
Serves as SME for process improvements, product implementation, and regulatory requirements
Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities. Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations
Analyze impact of proposed solution across the business and develop use cases to demonstrate the business requirements to the IT Team
Provides support for application development teams including documenting business processes, workflows, system diagrams etc
Assist with planning of delivery timelines, inclusive of testing cycles and resource availability
Understands and applies principles in risk management, issue tracking, SDLC and change management
Leverages appropriate technical resources
Minimum of a Bachelor’s degree in Business, Finance or related degree and five (5) years of relevant experience or a combination of education, training and experience
Banking systems knowledge is required; knowledge of the principles of corporate lending including C&I and CRE loans, syndicated lending, deal administration and basics of corporate loan accounting are preferred
Industry knowledge of corporate lending platforms, such as Misys’ LoanIQ is required
Strong knowledge of risk management, issue tracking, change management and requirements gathering
Intermediate knowledge of Microsoft and/or Oracle SQL queries required
Experience with test strategy and planning preferred
Business rules engine experience preferred

182

Lead Business Analyst Resume Examples & Samples

Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations
Understands and applies principles in risk management, issue tracking, SDLC, and change management
Minimum of a B.S. in Computer Science, MIS, Business, Finance, Accounting or related degree and five (5) years of relevant experience or a combination of education, training and experience
Banking systems knowledge is required; knowledge of banking General Ledger, principles of loan accounting including loan loss reserves and regulatory financial reporting systems are strongly preferred
Experience with test strategy and planning
Experience with Excel, report writing or business rules engine experience preferred

183

Senior Lead Business Analyst Resume Examples & Samples

Definition, implementation and enforcement of associated program management disciplines across all projects (e.g., risk and issue management, dependency management, scope management, change control, budget management, etc.)
Program performance metric definition, implementation, tracking and reporting
Production of management ready communications and statuses
Production and maintenance of program roadmaps and critical path identification
Scheduling and taking minutes of program related status meetings
Identification and escalation of key program risks, issues and associated mitigations
Ten or more years of experience in business management, change management, project and/or program management
Minimum of 2 years experience in or supporting the information technology business
Experience working within the Financial Services industry
Must be willing to work both late and early hours due to international time zone differences
Microsoft Office Suite experience including Word, Excel, PowerPoint and Outlook
Prior experience developing and executing an offshoring transition initiative highly desired
PMI certification preferred
Strong analytical skills and attention to detail
Operating with sensitivity and respect within difficult situations
Self-organized and structured
Ability to multi-task and work under pressure to deliver results

184

Lead Business Analyst Resume Examples & Samples

Participates in system requirements definition, testing, training, implementation, and support of enterprise wide business applications
Solicits business requirements through interviews, workshops, and/or existing system documentation or procedures
Documents the results of analysis and testing activities using the appropriate templates and tools, and be a key contributor in the definition of what the appropriate templates and tools are
Document gaps between the current state and the future state
Implement test strategies to ensure appropriate tests for new and modified requirements are identified, documented and executed
Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis
Writes SQL queries and executes scripts to analysis data and validate test results
Initiates and leads work with other development groups to ensure an integrated business solution
Assumes the responsibility of project manager on projects with significant level of complexity and coordinates the efforts of other business analyst
Provides support to business users in utilizing the Claims Management System. Assists in troubleshooting production support issues
6 years of business systems analysis experience
Ability to communicate effectively with both business and technical staff including ability to document and convey complex ideas both verbally and in written form
MS SQL Server query experience
Strong skills using Microsoft Office tools to produce documentation
Proven experience with managing projects of significant scope with teams consisting of 5+ individuals
Experience in Insurance or Financial Services industry preferred

185

Lead Business Analyst Resume Examples & Samples

Lead Reference Data Management program with stakeholders from Information Governance community to develop Reference data code sets
Work with IT to architect Reference master data hub that serves as a single source of truth for Reference data across VMware
Lead Collibra enhancements road map to deliver incremental Collibra capabilities to manage Business metadata and data lineage
Drive the usability and user experience of Collibra platform to accelerate user adoption and usage
Design, manage and maintain meta model for Business metadata to describe Information assets, their ownership and lineage, and data quality expectations from consuming stakeholders
Collaborate with global team members in IIC and IT to drive and deliver Governance team deliverables and capabilities as well as to drive continuous improvement
Drive excellence and ensure continuous improvement in quality of deliverables; specifically, Business Requirements Documents, Business Processes, Governance Requirements, and User Acceptance Test Cases and Scenarios
Help to drive improvement of business domain expertise in a) team knowledge of business stakeholder departments, and b) Information Governance as well as master data management (product and company, etc.)
Define methods to measure and monitor policy adherence and data quality related to governance standards
Coordinate with regional business partners to maintain business alignment (data as an enabler)
Manage relationships with data steward resources within other teams to ensure
Ambitious team player, driven to succeed and achieve great things. Ability to succeed in emerging and evolving landscape
Proven informal / thought leader with demonstrated expertise in developing policies, business glossary and data standards to support business stakeholder groups’ success. A thought partner to stakeholders and for the team
Demonstrated track record of successfully leading, consulting, and persuading within complex organizations requiring strong influence skills - ability to work cooperatively at all levels in matrix environment to build and maintain the positive relationships required to accomplish organizational goals. Ability to navigate, influence and negotiate with all levels of the organization, technical teams, business teams and cross-functional teams
5+ years of experience and expertise in Data / Information Governance, Data Quality best practices and related tools
Experience with Collibra strongly desired
Extensive experience with Reference Data Management and working with Reference data hubs
Extensive experience with building business glossary, training individuals on policy provisions and implications, and policy implementation
5+ years of experience in Change management, user training and adoption
5 – 7 years’ experience in Business Analysis, Requirements Development, and solutions implementation, preferably in Master Data Management
Knowledge of and experience with enterprise source systems and of systems that consume master & reference data, including CRM, ERP and Data Warehouse / Business Intelligence. Strong understanding of enterprise integration

186

Lead Business Analyst, Digital Commerce Resume Examples & Samples

Drive digital transformation across the organization by translating digital strategies into profitable business models
Responsible for translating business rules and requirements into an optimal online experience leveraging current technology infrastructure and new/existing software applications
Proficient in Waterfall, Iterative and Agile planning methodology to software development
Identifies and leads product portfolio planning (e.g. business case development, business requirements, stakeholder analysis, risk assessment and implementation process)
Strong understanding of how technology infrastructure and interface analysis interconnects to deliver an optimal user experience
Tenacious IT change agent with a sharp focus on prioritizing simultaneous projects that can meet rapidly changing and evolving business requirements
Advises, consults and socializes with key stakeholders involved in prioritized initiatives; documents business opportunities, recommends digital solutions and provides timelines and budget impacts
Foster a mobile-first culture and implement responsive and adaptive strategies
Develop strategies and implement programs that maximize revenue, increase commerce transactions, reduce operating expenses, and contain costs

187

Lead Business Analyst Resume Examples & Samples

CGI team lead for functional and technical team of 4-6 for client’s implementation of Fundamental Review of The Trading book (FRTB)
Provides leadership, motivation, coaching to the team to obtain a high level of co-operation and contribution from all project members
Become a subject matter expert on FRTB - review, analyze and distill Basel Capital Rules / Regulatory Requirements to key stakeholders
Experience with complex projects spanning multiple functional areas and systems
Must have a solid understanding of the lifecycle of a trades through Front Office, mid and back office
Provide effort estimates for tasks assigned
Ensure that corporate audit processes are completed as required
Escalate issues to management as required
Implement effective business practices for engagement of services
Provide regular client project status reports
At least 5 years Capital Markets experience
At least 5 years project/change management/Business Analysis experience
Familiarity with Bloomberg MARS and ActivePivot is an asset
Must have a solid understanding of the lifecycle of a trades through front, mid and back office

188

Lead Business Analyst Resume Examples & Samples

Acts as a liaison between IT and Trust; working with the Business stakeholders to analyze business requirements; conduct requirement gathering sessions and reviews
Analyzes impact of proposed solution across the business and develops use cases to demonstrate the effect of business requirements
Must be able to handle multiple projects and priorities
Financial systems knowledge is required; brokerage and/or Trust experience preferred

189

Lead Business Analyst Resume Examples & Samples

Graduate with 4 Years of relevant experience preferably in service industry
Highly developed analytical skills relating to the interpretation of performance indicator trends and ability to define and lead implementation of strategies to drive performance around Key Business Metrics
Strong Ms Excel (Automation) and MS Power Point knowledge
Strong interpersonal effectiveness and teamwork skills in a stressful environment to empower influence and reach resolution with peer groups, colleagues and senior management
Through knowledge of operating policies, procedures and MIS In American Express inbound phone shops to ensure SLA & Timelines are met and troubleshooting is timely
Shortlisting will be done per the Pre-screening criteria
Only Shortlisted Candidates will be Interviewed

190

Lead Business Analyst Resume Examples & Samples

Working on multiple and high impact projects/programmes, taking responsibility of planning and controlling all business analysis related activity in the portfolio and proactively contributing to the development of the change delivery process
Shaping and leading all Business Analysis work streams on major business change projects and small change programmes, ensuring delivery against all time, cost and quality measures
Providing inspirational line management to the Advocacy Transformation Business Analysts, assisting with their education in analysis skills and personal development
Providing support to the Project / Programme Manager/Director, and all other change roles as required
Being responsible for your own professional development needs and succession planning and taking responsibility for the professional development, recruitment and attraction of talented Business Analysts to the practice
Solid Business Analysis skills and experience
Requirement Gathering and process/design mapping
Data Analysis, statistical techniques, operation design and modelling skills
A commitment to provide a world-class service and drive our dedication to the client experience
Online Assessments (60mins): We'll then ask you to complete three online assessments. You’ll also receive an email with a link to the assessments so that you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they'll also provide you with some insight into what our roles entail

191

Lead Business Analyst Resume Examples & Samples

Minimum of Bachelor’s degree required
Minimum 6 years of business analysis or relevant experience required
Proven experience working with HR functional areas
Advanced understanding of technology and systems to include HR systems and applications
Advanced knowledge of business analysis tools and methodologies
Advanced ability to gather highly complex business requirements and develop associated functional/technical specifications
Advanced ability to perform complex quality assurance testing strategies, plans and execution
Strong skills in Microsoft Excel, PowerPoint and Word
Excellent oral and written communication skills and ability to influence others
Excellent collaboration skills and ability to work effectively in a team environment
Ability to lead highly complex business analysis projects independently in a cross functional environment
Strong problem-solving skills with demonstrated ability to provide business-focused recommendations and solutions
Ability to lead and guide others
Takes broad perspective when solving problems
Identifies and implements process improvements and best practices

192

Lead Business Analyst Resume Examples & Samples

Graduate with minimum 4 Years of relevant experience preferably in a Contact Center Operations environment
Ability to successfully balance high workload demands, quality and performance on a consistent basis Understand and shape the key strategies of the business and translate these into day-to-day operational and production management activities
Work with the business, marketing & project teams to ensure relevant information is obtained for new products and projects that impact chat volume, CHT, Availability and staffing levels in order to put relevant plans in place Strong PC skills, including advanced knowledge of Microsoft Excel (including VBA, Automation), Access, PowerPoint, SharePoint and Word Strong interpersonal effectiveness and teamwork skills in a stressful environment to empower influence and reach resolution with peer groups, colleagues and senior

193

Lead Business Analyst Resume Examples & Samples

Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs, match them to Originations capabilities and translate them into fully specified application and operational requirements
Knowledge of work estimating techniques
Knowledge of project scheduling and monitoring tools (MS project, Oracle)
Ability to organize work for self and others
Proficient in documenting customer Requirements
Basic leadership and general organization/management skills
Excellent communication and negotiation capabilities
Ability to implement corrective actions for small project deviations
Ability to negotiate scope and schedule changes with stakeholders
Management consulting experience (a minimum of 2+years in consulting preferred),
IT solution requirements and design experience of complex, large-scale, and strategic projects
Experience of both technical infrastructure and software architecture, ideally working for a dynamic system integrator / value-add partner / solution provider in an external customer-focused environment
Strong experience in one or more industry areas, including Financial services and analytics
Be customer focused - able to present technical information and concepts to non-technical people
Capable of communicating with a varied audience

194

Lead Business Analyst Resume Examples & Samples

Highly organized and detail-oriented, proven ability to find errors in large data set or reports
Strong written and verbal communication skills, including the ability to interact with senior leadership 3. Strong demonstrated knowledge in MS Excel
Strong analytical skills and comfortable working with and manipulating data
Strong time management skills and a proven ability to consistently deliver on preset timelines
Strong leadership skills to influence, communicate, and drive results at the peer level and above

195

Lead-business Analyst Resume Examples & Samples

Ability to work with senior stakeholders including Traders, Investment Operations for gathering and managing requirements
Ability to understand the underlying data and its relationships
Good Understanding of financial services industry as well as domain knowledge
Engineering degree/ MBA
5 – 7 years of relevant experience
Worked as a business analyst or systems analyst in financial domain

196

Lead Business Analyst Resume Examples & Samples

6+ years of experience, including 3 or more years in a Workforce Management ( Forecasting, Capacity Planning, Scheduling & MIS)
Knowledge of workforce management systems, tools and methodologies
Hands on experience on Avaya CMS, Resource Management, Workforce Planning and Resource Utilization
Ability to understand and provide solutions for staffing conflicts
Expert user of Aspect eWFM & IEX platforms
Excellent analytical, problem solving & implementation skills
Strong knowledge of MS Office suite especially Excel & PowerPoint
Experience of Avaya Definite Switch & CMS an advantage
Strong communication & collaborative skills
Ability to promote attention to detail & excellent process quality standards
Very high attention to detail
Ability to work in a high pressure and multifunctional area of the business
Shift Timings - 24*7 environment

197

Startup Lead Business Analyst Resume Examples & Samples

You will need to build new partnerships across levels and teams at Microsoft to enable a more connected approach across the company. The ability to influence for impact is extremely important and we are looking for a proactive driver with a collaborative, outcome-driven reputation
This role requires a passion for data, analysis and finance
Ability to analyze and diagnose complex product and business challenges, formulate solutions, and then motivate the broader organization to pragmatic action
Poise and composure dealing with senior field and corp leaders both inside and outside Microsoft, combined with excellent written and verbal communication skills that are persuasive will be key to success
The ideal candidate will have a minimum of 10 years in the technology marketing space with a proven track record of business analyst work or product management at (global) scale. A business and/or technical degree is required, MBA preferred

198

Lead Business Analyst Resume Examples & Samples

Business Partner Management: Client relationships management and supervision of client pipeline of work across a client portfolio
IT Owner: Deliver cost effective technology solutions and data governance enabling CFO business functions to be the best Finance, Operations and IT division in the industry
Business Analysis: Provider of high quality business engineering services. Empowering end to end IT solutions by leveraging expert knowledge of processes and systems, benefiting Business and IT stakeholders
Program/Project Management: Manage and implement demanding global Basel regulatory standards designed to help protect the international financial system from risk
As part of a top notch Business Analysis team, the candidate will get an opportunity to personally influence the Bank’s technology solutions to automate existing manual processes
The candidate will be involved in projects that will eliminate Operational Risk while establishing tight Service Level Agreements thus ensuring that the Bank is able to meet regulatory requirements in a timely manner
Using best practices in the industry, the candidate will enable documentation of functional processes and data analysis to ensure that the resulting output is reflective of the Business requirements of the bank’s projects
The candidate will act as a mentor to junior resources that will enable the bank to achieve its “Grow Your Own” initiative and at the same time positioning the candidate to be future technology leader
The candidate’s genuine enthusiasm to excel in the Business Analysis field combined with an insight into the business landscape post the financial crisis will ensure that the bank will continue to be an industry leader
LI-PC1*
The role has 2 distinct areas, production support and support new business initiatives within the bank
Work as a BA supporting implementation of new business initiative within the bank

199

Lead Business Analyst Resume Examples & Samples

The candidate will act as a lead to junior resources that will enable the bank to achieve its “Grow Your Own” initiative and at the same time positioning the candidate to be future technology leader
IT Business Analyst for the External Requests/Treasury and New business stream
Work with the Business teams to convert Business requirements into Functional specifications
Excellent understanding of financial products and processes (Balance sheet, Liquidity, Reconciliation, P&L, Knowledge of Basel and US regulations preferred)
SQL knowledge to run queries against databases for data analysis
Analyze and leverage the data to provide input for various Compliance and Regulatory systems. Ability to create ad-hoc extract to satisfy business needs
Perform Impact analysis/Regression testing of the changes done in the existing system
Work with offshore teams and co-ordinate development and testing
Provide work estimates to the Project Manager
Ensure the delivery of the project extending right from the initiation phase up to the post production warranty phase

200

Lead Business Analyst Resume Examples & Samples

Plan and control all scheduling activities supporting TLS international markets. Balance production and requirement levels with demand to support target SLA and capacity utilization/staffing requirements
Produce maximum efficiency by generating and maintaining schedules that most effectively meet customer demand against measured efficiency targets
Undertake “What if” scenarios to improve production efficiency, schedule and operational effectiveness models
Understand the key strategies of the Business and how these link with the market goals
Reviewing data, recommending and developing reports that will assist improved productivity, management of headcount and process improvements
Identify and recommend efficiency improvements in schedules to ensure effective use of staffing resources to consistently meet abandon rate targets
Ability to initiate appropriate responses to unanticipated changes in the demand, schedules and call flows
Ability to communicate and influence people at all levels effectively
Strong knowledge of MS Office suite especially Excel & Powerpoint
Produce monthly staffing and recruitment plans for each process (work type) anticipating employee shrinkage and attrition trends
Ability to apply theoretical techniques to real world business issues
Ad-hoc reporting for various Travel & Lifestyle business units and involvement in special projects
Ability to handle change & consistently deliver high levels of service
The ability to successfully balance workload demands, quality and performance on a consistent basis

201

Lead Business Analyst Resume Examples & Samples

Ensure that all key deliverables within the AP/P workstream plan are tracked against plan and any variances in plan are report to the Workstream Lead on a weekly basis
Actively manage the inter-dependencies across the Business Analyst deliverables
Act as deputy for the AP/P Workstream Lead as required
Facilitate the sign off points for key BA deliverables in line with plan
Ensure that client feedback is fully responded to in relating to all BA deliverables
Build and manage the Resource demand to support the review cycle for BA deliverables
Ensure the Risk and Issues for the AP/P stream are updated in Clarity weekly in line with the programme Governance model
Deliver weekly status reports in line with plan and ensure that accurate reporting is available for the client Business Integration meetings
Establish strong working relationship with the BA’s, client and business team
Ensure the audit trail for sign-offs for all BI deliverables is maintained in line with the PMO governance model

202

Lead Business Analyst, Hydraulic Web & Mobile Resume Examples & Samples

Provide business analysis support for web-related projects, participating in planning meetings and applying system and business knowledge to gather requirements and proactively propose technical solutions, identify risks, and provide problem solving and thought leadership
Manage customer feedback channel through designed closed loop process to classify, route and fulfill requests within defined service level agreements to achieve customer satisfaction and promote a rapid response culture
Determine KPIs and report metrics related to the user experience and operational channels including feedback, defects, enhancements, content, support, training, usage analytics, order and registration, etc
Lead release planning with development/support team, adjusting priorities as needed and standardize, document and improve backend processes to achieve a lean and sustainable business model. This includes translating business requirements into technical specifications, feedback management, content playbook, user registration, testing and performance reporting
Govern version control of application technical specifications for production web and mobile solutions to ensure business rules, functional requirements, data refresh cycle times and workflows are maintained
Validate all bug fix requests, submit support ticket with detailed work instruction for managed service, coordinate weekly prioritization/status calls and effectively manage delivery to monthly release schedule
Leverage solution expertise to provide “first point of contact” troubleshooting support to customers via email, phone or web share when possible
Lead all quality assurance efforts for web and mobile. This includes writing, planning and executing test scripts for weekly smoke screens, monthly bug releases, quarterly enhancement releases and projects
Support business teams on batch data/content load and conversion initiatives. This includes using technology (SQL, Access, Excel, etc.) to identify and analyze issue, automate solutions, manage activity matrix of events, template validation and process coordination with managed services
Owner of order and user registration process and execution. These must be completed within in a timely manner and will require coordination with channel manager for conflict resolution
Maintain close liaison with the IT Operations, Hydraulics IT and TCS Managed Service teams to remain aligned with current quality assurance tools and production support best practices. Expected to be a thought leader for business process improvement opportunities
Maintain close liaison with IT CFCOE, Hydraulics IT, TCS Managed Service and Vendors to support requirements and be final testing validation for all new web and mobile development efforts
Responsible for leading small projects; and general user training, transitioning of training curriculum to the Training Department for long term (webinars, classroom, Eaton U, etc.)
Bachelor’s degree in Business, Information Systems, or Computer Science from an accredited institution
Minimum of 5 years of experience in business or system analysis, application life cycle management, application development, information systems, or application quality assurance
Must be legally authorized to work in the United States without company sponsorship
No relocation benefit is being offered for this position. Only candidates residing within a 50 mile radius of the Eden Prairie, MN will be considered
Experience with relational databases including SQL, Oracle or Access
Experience with test plan creation, testing procedures and test plan execution
Strong analytical skills and Google Analytics experience
Experience working in project and team environments
Ability to lead small projects; results oriented with an eye for detail
Possesses excellent verbal and written communication skills
A thorough technical knowledge of web and mobile application ecosystems and able to lead operational excellence in backend process planning, documentation, testing and general project support with both in-house and contracted teams
Ability to travel up to 10%
Master’s degree in Business, Information Systems, or Computer Science from an accredited institution
Experience working with managed services
Knowledge of website design for user experience best practices
Basic understanding of closed loop processes and customer support

203

Lead Business Analyst Resume Examples & Samples

Lead analysis of business requirements on behalf of KYC BSU
Work with external and/or global development teams to ensure the successful delivery of Business /Regulatory requirements
Ensure successful completion of UAT Testing and sign-off on the behalf of the unit
Provide users support and act as a regional point of contact for systems issues raised by users in EMEA
Work with peers across multiple regions to ensure Helpdesk support provided to various stakeholders is qualitative and consistent. Periodically assist with service level reviews for Vendor relationships
Participate in various implementation activities for global change releases
Deliver communications across the department for upcoming systems changes
Keep updated with the continuous changes in the AML regulations of various countries within the region so as to ensure these changes are also replicated in the system to meet the local regulatory standards
Build and maintain strong working relationships across a number of business units
Play a significant role in ensuring that the system work flow designs and functionality is been designed to optimize the BSU process efficiencies
Elicit and track all change requests for the KYC BSU in EMEA
As required, manage/mentor Business Analysts responsible for the implementation of all systems implementations across the department
Mentor, develop and coach Team members and Team leads thereby building a strong team at Hub level
Work with peers across multiple regions to ensure successful project implementation
SDLC – Technology /Business Requirements essential
Extensive years of experience in a Change Management /Operations role
People management preferable experience but not essential
Knowledge of KYC/AML processes preferable
Good problem solving/troubleshooting skills
Self-motivated with strong planning and execution skills
Strong ability in use of Microsoft Applications ( Word, Excel, Access, PowerPoint, Visio)
Values diversity and demonstrates an appreciation of a diverse workforce
Degree educated preferably IT related
Certification in Business Analysis or Testing will be an added advantage

204

CDO Operational Risk Lead-business Analyst Resume Examples & Samples

Minimum of 7+ years industry experience, with proven track record of managing and controlling operational risk in previous roles
Audit Experience a plus
Proven leadership and collaboration skills
Proven change management skills
Excellent communication skills- verbal and written
Highly motivated, with drive and enthusiasm
Solid problem solving and analytical skills
Excellent time management
Microsoft Excel, Work and Power point skills (Advanced Level)

205

IS Lead Business Analyst Resume Examples & Samples

Build and maintain strong relationship with the Corporate Functions teams and IS teams
Work with a diverse business community to document “as-is” and “to-be” business processes
Minimum 7 years of professional experience required
Experience with process mapping is required
Demonstrated ability to understand, evaluate and recommend changes to business processes is required

206

Lead Business Analyst Resume Examples & Samples

Graduate with 0-3 years of relevant experience preferably in service industry
Good working interpersonal and negotiation skills and the ability to communicate at all levels
High result orientation
Proven ability to drive high productivity & sustained performance
Manage conflict and counsel performance
Strong team player with a high level of integrity
Result oriented and decision making skills
Ability to demonstrate flexibility and resilience in the face of changing business requirement
Strong Analytical skills (Mathematics and Statistics background preferred)
Prior exposure to Capacity Management/ Dialer/ eWFM/ Real Time is Preferred

207

Lead Business Analyst Resume Examples & Samples

Strong experience as Business Analyst
Experience in SDLC
Good experience in Requirement gathering and analyst
Must have experience in Healthcare domain
Experience in Project management and knowledge management
Hands on experience in Java and XML
Experience in Onshore-Offshore model
Demonstrated experience in Impact analysis
Strong Verbal and written communication skills
Demonstrated experience in Healthcare donmain

208

Lead Business Analyst Resume Examples & Samples

Elicit requirements from stakeholders using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, task and workflow analysis
Work with the product manager or project sponsor to document the project’s business requirements and support efforts
Deliver business requirements documentation and associated artifacts. Collaborate with stakeholders to get stakeholder buy-in of business requirements
Work with stakeholders on defining, documenting and maintaining standard KPIs and metrics
Work with business partners to define, design and even help develop standard reports and dashboards
Work with engineering teams to explain and where necessary clarify business requirements
Act as a bridge between engineering and business teams. Translate the tech speak to business speak
Keep an updated repository of common metrics, dimensions and corresponding subject areas available in the Analytical Platform

209

Lead Business Analyst Resume Examples & Samples

Self-motivated, well organised, and have the ability to develop in the role
High proficient in Excel, with other experience in modelling/database tools being desirable
Strong analytical and problem solving skills; must be detail-orientated with ability to interpret and analyze large amounts of data to make business critical recommendations
Excellent communication skills and demonstrated ability to successfully partner and influence with various teams. Strong written and verbal communication skills
Must be knowledgeable in eWFM, Avaya and the dialler
Credit, Fraud, Auths process knowledge and/or experience in call centre capacity planning would be preferable
Ability to work flexible hours to maximize overlap and support markets in different time zones

210

Lead Business Analyst Resume Examples & Samples

Provide business analysis, solution design, testing, business readiness and other implementation support to the Workstream Leads ensuring adequate process control and risk management is in place
Proactively communicate and collaborate with project team and stakeholders to analyse information needs and functional requirements, capturing findings which will include but are not limited to: Functional requirements; Business Requirements; Report design
Work with project team and department SME’s to develop a testing approach, where necessary developing test scripts and documenting testing output
Support business readiness activity in advance of transition to Business which will include but is not limited to: documenting to-be processes; identification of resourcing requirements; supporting development of Target Operating Models; assessing training requirements in both teams and assisting in the development of a training strategy / plan
Creating communications and training plans to ensure proactive engagement with the end users and support teams, preparing them for and supporting them through a seamless handover
9+ years of experience
Advanced knowledge of Microsoft Office, including PowerPoint, Excel and Visio, strong financial background with robust accounting knowledge and experience of reporting albeit within a statutory or regulatory context
Strong stakeholder management skills with excellent interpersonal and communication skills with the ability to present complex information in a clear and concise manner
Clear understanding of the full project life cycle, including UAT and the BAU acceptance process
At least two years experience defining and documenting business requirements using industry standard tools and techniques
At least three years experience delivering change in a financial services organization, knowledge and experience of implementing regulatory initiative change

211

Lead Business Analyst Resume Examples & Samples

Perform requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from, the user community
Follow Quintiles System Life-Cycle (SLC) and Computer System Validation (CSV) procedures, as appropriate
Collaborate with the Development group to create a Functional Specification (FS) document
Model processes to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary
As needed, review the Performance Qualification (PQ) document(s) prior to authorization and execution, to ensure that it incorporates previously-captured requirements, and includes tests or test steps that explicitly address each identified user requirement
Collaborate with developers to ensure adherence to business requirements and Reporting/BI/Analytical design
Develop training and support programs for global technology and process implementations, as needed
Coach/mentor staff and provide technical leadership, as needed
Strong knowledge of technical and grammatical editing
Strong knowledge of best practices for reporting, analytics, and business intelligence
Strong knowledge of healthcare information technology and clinical informatics
Candidates should possess a degree in health informatics, medical informatics, or clinical informatics, and have a minimum of 4-5 years of experience. Also, 2-3 years of business analysis experience, working towards or holding applicable industry accreditation or certification; or equivalent combination of education, training and experience is preferred

212

Lead Business Analyst Resume Examples & Samples

6 to 8 years of experience in a Business Analyst role
Experience in Retail and eCommerce
Proven analyst skills spanning business functions and applications
Full lifecycle solution development, from requirements gathering through build, test, deploy, and support
Strong interpersonal, written, verbal and presentation skills
Demonstrated ability to effectively lead cross functional departments in requirements sessions
Demonstrated ability to partner and liaison between business users and a technical development team
Sensitivity to the multi-cultural characteristics of a global IT organization
Working knowledge of SharePoint, Microsoft Visio, and Microsoft Project
Bachelor's degree, preferably in Computer Science or Business Management
Formal training in Business Analysis and Business Process Modeling preferred
Experience in multiple technology platforms (eCommerce, order management systems, analytics, CRM, email service providers, CMS, image repository, data warehouse, etc.) preferred

213

Lead Business Analyst Resume Examples & Samples

Experience performing data analysis in a business setting
Experience with CRM packages and processes
3+ years’ experience with sales administration and planning
Knowledge of SAP Sales and Distribution a plus
Knowledge of basic programming concepts, ability to work closely with design and development teams outlining solutions
Experience directly coordinating with technical teams to execute against corporate goals for sales strategy enhancements
Experience building reporting solutions to drive business insight

214

Lead Business Analyst Resume Examples & Samples

Translate business requirements from Commercial Product team/business into technical specifications for sub projects of varying sizes
Apply in-depth understanding of the how the system is currently structured and operates to ensure functionality requested in business requirements works with overall design
Ensure technical specifications are documented effectively ensuring highest productivity of programming staff
Participate in XML API schema designs
Work closely with the Project Manager and assist with the project planning
Train and mentor others
Ability to assign and delegate work and to have full ownership over quality of work performed by members of your team
Must be able to collaborate with other leads to accomplish work tasks
Conduct analysis of customer problem reports to determine if bug/fix or design issues and recommend solutions
Independently research problem reports and resolve issues or provide suggested solutions and key analysis findings to software engineering

215

Lead Business Analyst Resume Examples & Samples

Promoting transports through to Production following the HBI Software Development Lifecycle (SDLC) process
Plan and execute upgrades, patches and new installs for any of the SAP products
Stays informed about technology trends, directions & determines applicability to the HBI SAP Landscape, including third-party applications which HBI uses to enhance the SAP Landscape
Utilizes industry & competitive knowledge to define, document, apply and champion the most current and appropriate standards and best practices within the HBI SAP environment
Evaluate different methods to solve a business need involving SAP
Working knowledge of various SAP technologies including AFS , FICO, SD, Solutions Manager, PI, BW and HANA
Understand the SDLC and work within its constraints
Work effectively within the SAP Market Place to research, prevent or resolve issues within the HBI SAP Landscape
Effectively and clearly communication within the HBI IT organization to highlight areas of concern, work to collaboratively deliver solutions, and appropriately influence peers and management to ensure the HBI SAP Landscape operates in a world-class, highly available, optimally performing manner
Provides advanced applications diagnostics support within the SAP Landscape and in places where SAP Interfaces to other non-SAP environments and applications within HBI
Bachelor’s degree or equivalent work experience defined as 3-5 years
5 or more years of technical and/or programming/systems using the ABAP or JAVA language
Hands-on experience with SAP products - SAP ECC 6.5, Enterprise Portals, BI, CRM, XI/PI, MDM, GRC, Solution Manager and SLT
Experience with SAP Java stacks, including dual stack systems
Experience with Oracle database. Experience with a Hana DB would be a plus
Operating systems: HPUX, Linux
Document all work items performed and be ready to share with the other Basis staff members
Evidenced by the ability to communicate across all levels of an organization
Effective use of communication tools/methods such as Power Point, Visio as well as the ability to effectively deliver presentations
Excellent interpersonal and leadership skills - lead, collaborate, facilitate, and negotiate as necessary
Must be a self-starter with the skills required to be able to motivate and influence across IT departments
Able to work flexible hours in support of a global corporationII

216

Lead Business Analyst Resume Examples & Samples

Leads short-term planning sessions to implement process improvements within an assigned area. Generally involves using and improving information systems. Documents discussions and agreements
Assessing client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identifying business priorities
Provides factual content to feasibility study for standard development projects and enhancements
Promotes an understanding of IT roles, processes and activities to the business. Supports and participates in the formal reporting of project status
Manage and Support Supply Chain finance applications and processes
Maintain liaison relationships with business partners in order to provide technical solutions to meet user needs
Develops and communicate requirements for the implementation of business solutions
Provides technical solutions to reduce manual process within Supply Chain finance
Develops, tests and implements solutions to improve business processes
Support the development of user test scenario’s and validates test results during user acceptance testing
Analyzes existing applications to identify weaknesses and develop opportunities for improvement
Identifies system requirements
Develops conversion and migration designs. Assists in final deployment of code to appropriate server
Defines, designs, develops or modifies general program specifications into detailed program logic
Reviews modules for quality assurance and checks compliance with applications architecture standards at system level
Conducts and/or oversees unit testing for application modules to ensure application meets specifications
Implements integration plans. Incorporates plans into integration testing process
Documents functions and changes to new or modified modules, test activities/results as well as other areas such as error handling and backup/recovery procedures
Provides ongoing maintenance of applications and required development of new applications
Inspects, monitors and provides approvals for making modules production ready
Develop and Analyze metrics to ensure customer satisfaction
Communicates regularly with business and leadership team to ensure all project activities are aligned with overall global business priorities
Ensure adherence to applications security procedures, change control guidelines and coding structures, Sarbanes-Oxley IT and business requirements
Bachelor’s Degree or an equivalent of 10 years of experience in related field
4-6 years of experience in related field
Knowledge of distributed system architecture, middleware or object oriented analysis and design preferred
Oracle10g, Informatica, .NET framework, C#, VB.Net, ASP.Net, SQL, Visual Studio 2013, Unix, PL-SQL

217

Lead Business Analyst Resume Examples & Samples

Solution Design in Collaboration with Finance Change and Development for Core Product Control IT applications ( OV3, DAL, Jazz
Solution prioritization with Development and Architects
Solution testing and lifecycle management for CIT, FT (Functional Testing) , i_UAT( Integrated UAT ) and RIT ( Regression Testing )

218

Lead Business Analyst Resume Examples & Samples

Be responsible for understanding the business needs, identifying business solutions and validating the pros and cons of technical solution options
Define and document clear business requirements, functional specifications and testing strategies
Provide significant input into the design and functionality of Credit Risk systems
Communicate and explain the business needs and requirements to the development teams
Work with the global development teams and users through the development lifecycle, including testing
Plan and conduct impact analyses of functional changes on credit and capital measures
Overall experience of around 8 to 12 yrs
Experience of working with global development teams and stakeholders
Strong numerical, analytical and technical skills, excelling in roles which sit between the business and IT
Experience of real-time intra-day risk measurement and risk control systems
Experience of intra-day transaction management and intra-day position update within a high volume processing environment (risk, front office trading systems or operations)

219

Lead Business Analyst Resume Examples & Samples

Collaborate with project team to ensure timely delivery and quality of all project deliverables
Manage BA resources in accordance with project schedules
Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems
Manage the specified business/systems requirements, working closely with the designated Project Manager to facilitate progress of the project
Strong knowledge of best practices for user interface design
Ability to understand the business and technical domains
Expert knowledge of the CSV and SLC processes adopted by Quintiles, and the ability to assist employees in their use
Ability to learn process improvement and re-engineering skills
Ability to understand the project life-cycle
Candidates should possess a Bachelor's degree, and have a minimum of 5-7 years of business analysis experience, working towards or holding applicable industry accreditation or certification; or equivalent combination of education, training and experience

220

Lead Business Analyst Resume Examples & Samples

Engage with the client stakeholders to understand and sometimes help them define their vision/problem statement. This requires conducting and facilitating workshops with senior business and IT executives of the customer
Work with ThoughtWorks team members (technology, experience design, quality analysts, project manager) to arrive at the solution roadmap for the identified problem
Present the solution roadmap to customer stakeholders and help build consensus and win the trust of the client as an expert advisor who is working to realize their vision
Lead the business analysis stream in the delivery which includes detailed analysis of the requirements, carving out user stories, prioritization of work along with client product manager, working with delivery team to arrive at estimates, release planning with the project manager and showcase of deliverables to client stakeholders
In projects involving multiple business analysts, you will be expected to pair with other BA and coordinate work with them in a collaborative manner
Mentor the other Business analysts in the team on a regular basis with specific focus on client management and solution as well as visioning skills
Work closely with the Project manager and developers to facilitate the timely delivery, build consensus within the team on the solution approach while ensuring that the desired business outcomes of the client are met
At least 10 years of experience working as a Business analyst, product manager or product owner in the software industry
Some experience in delivering projects using Agile or lean practices
Have worked on development of world class systems in more than one industry vertical
Good facilitation and communication skills with experience in interacting with senior management functionaries in client organization
Is passionate about developing great software and products with the capability to balance the business priorities with user requirements

221

QAD Lead Business Analyst Resume Examples & Samples

Provide QAD (MFG/Pro) application level support, delivering solutions for incident resolution and identifying business process improvement opportunities
Provide day to day support of the QAD Financials system
Develop technical specs from functional requirements
Manage application service and change requests (problem resolution, new features, new structures, new users, configuration settings)
Manage expectations with key stakeholders (Customers, PM’s and Business Analysts. Etc.) as to delivery and status of the deliverables Creating / Suggesting system solutions and modifications that increase productivity
Review, analyze, construct, and modify business application systems including coding, testing, debugging, and deployment
Understand business and technical requirements; develop, document, and implement solution designs
Work with other developers, architects, engineers, database administrators, business analysts, QA and delivery leads in project delivery and solving technical issues
Ensures that the solutions leverage the standard configuration settings and that the technical designs are documented
Ensure that deliverables meet or exceed functional, technical, and performance requirements. Follow and enhance established design, development, source code management, and deployment processes
Troubleshoot and resolve production issues
Provide on-call support and duties
Coordinate and maintain the configuration of QAD ERP modules in multiple instances
Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment
Position entails some IT project management activity
Ensure that the project deliverables are on time, within budget and at the required level of quality
Functional background with FI business process, several years of QAD Financials support and configuration
Proven implementation / troubleshooting experience (minimum 6 years) with QAD ERP-systems down to a component level in a manufacturing environment
Experience working QAD eB2.1 financial module development (Required) Progress Version 10 or Above (Preferred)
Experience with EDI and CIM load tools
Technical proficiency in Progress 4GL, SQL, Java, XML, AIX and Linux is a plus
Understanding of SDLC and IT Service Management processes, preferably ITIL
Must be motivated, independent and self-sufficient. Able to receive an assigned task and see it through to completion with minimal supervision

222

QAD Lead Business Analyst Resume Examples & Samples

Manage application service and change requests (problem resolution, new features, new structures, configuration settings)
Manage expectations with key stakeholders (Customers, PM’s and Business Analysts. Etc.) as to delivery and status of the deliverables
Creating / Suggesting system solutions and modifications that increase productivity
Understand business and technical requirements; develop, document, and implement solution designs in business areas of : Sales, Manufacturing and Supply Chain
Ensure that deliverables meet or exceed functional, technical, and performance requirements
Follow and enhance established design, development, source code management, and deployment processes
Take on ownership of the projects and tasks assigned
Contribute to the development and implementation of user support and training modules and manuals
Contribute to training key users in support of upgrades and enhancements to QAD ERP system

223

Lead Business Analyst Resume Examples & Samples

Liaise between product owner, business sponsors, subject matter experts, experience designers, testers, and development groups to remove roadblocks and foster communication
Facilitate workshops that generate ideas and content for solutions
Help design and build complex custom-designed solutions that use a wide range of the latest technologies
Collaborate on organizational transformation solutions and executing
Share best practices with cross-functional team members
Evangelize Agile, Lean, and Continuous Development best practices
Work in an informal, collaborative, transparent, non-hierarchal culture where your talent is valued above all else
Mold your career by focusing on what you’re passionate about, rather than a predetermined one-size-fits-all plan
Be a part of an organization that is as committed to social responsibility as it is to technology and innovation
Shape the future of the software industry by leading and contributing to communities within and outside of ThoughtWorks
Exposure to a variety of applications, environments, systems, and individuals, both at the systems level and in the trenches
Experience with modeling business processes using a variety of tools and techniques
An understanding of traditional development approaches, and the ability to compare and contrast benefits of each
Experience with Agile Delivery Methodologies (i.e., Scrum and XP) and helping teams explore, adopt and optimize Agile-Lean processes, principles, and practices is an added advantage
Willingness to jump into projects and situations with ambiguous details in multiple domains
Ability to debate and discuss contradictory opinions and be flexible in your thinking
A genuine passion for quality software and the know-how to get from sketch to code
Openness to travel across India or the world

224

Lead Business Analyst Resume Examples & Samples

Act as the Lead Analyst for a team of BA’s – provide support for the other BA’s while also managing your own projects
Manage prioritization of workload across a team of Business Analysts
Critically evaluate the current processing and recommend process efficiencies / enhancements
Develop strong relationships with Business partners, including Client Stakeholders and Technology teams
Host meetings with clients to understand priorities across the different business areas that we support
Manage a team of BA’s to ensure that resources are effectively allocated to projects (based on priority) to ensure they are delivered in a timely manner and ensure any issues are effectively escalated and communicated to stakeholders
Work as a Business Analyst to understand, document, enhance, and implement client requirements through the project lifecycle
Understand the required controls framework within the team to ensure that deliveries meet all of the required standards (including documentation and testing standards)
Provide weekly updates to Global Change Manager with regional updates
Experienced banking operations professional with knowledge of trade processing flows, including regulatory impacts of operational processing
Strong technical skills focused on data analysis. Must have experience with mainstream data analysis tools ( Excel , Access etc)
Experience with external data transmission services (SWIFT, money transfer, and cash management systems )
Previous reconciliations experience preferred
Excellent organizational skills required to manage multiple projects and people
Strong understanding of the Project Implementation lifecycle
Strong business analytical skills

225

Lead Business Analyst Change Tools & Processes Resume Examples & Samples

Working with Programme Managers, Project Managers and PMO practitioners to define a target programme and project management operating model with clearly defined underlying processes
Working with the Finance function to define and improve project accounting processes that are implemented on the project portfolio management system
Producing business requirements for changes and enhancements to the supporting toolset (dbClarity / dbDataCore / JIRA / MS Project Server)
Ensuring a full analysis prior to implementation of all requirements including considering the dependencies and impacts on other processes within the organization
Working with dbClarity Product Specialists, Developers and Senior users to develop, test and roll out process changes and taking responsibility for the lifecycle of such changes
Providing analytical Subject matter expertise and input to define best practice standards for the wider COO organisation for programme and project management activities including planning and managing portfolios, programs, projects, project tasks, risk and issues and dependencies
Leading working groups – often in a virtual environment – to capture requirements and subject matter expertise to define and agree solutions to business problems
Excellent analytical skills in order to structure and document business requirements
Experience to navigate global and complex organisations
Ability to create communication and discussion materials which convey complex concepts in a simple manner
Demonstrable knowledge of project and project portfolio management / governance processes and supporting systems (e.g. Project Management Systems, Project Portfolio Management Systems like CA PPM (Clarity), HP PPM, Planview or similar)
Knowledge of systems to manage projects and the software development lifecycle (e.g. Microsoft Project, JIRA etc.)
Some experience in process definition and design
Proficiency in standard office tools (Visio, Excel, Word, PowerPoint)
Experience with collaboration tools, e.g. JIVE, Sharepoint, Confluence, JIRA, Wiki-style tools
Ability to multi-task and balance your workload between short and long-term priorities
A self-starter, able to get up to speed with new topics, challenges, processes stakeholders quickly
Ability to build and extend a network into a wide and complex organisation
Business analysis skills with subject matter expertise
Demonstrates flexibility to take on new challenging tasks in a dynamic environment
Educated to Bachelor’s degree level from an accredited college or university (or equivalent qualification / work experience)

226

Lead Business Analyst Digital Analytics Resume Examples & Samples

Perform advanced analysis across digital platforms to find patterns and explain usage differentiate behavior by segment
Translate data into actionable insight that helps drive E*TRADE’s business
Present findings of analyses in a clear, compelling, and concise manner
Combine data from multiple disparate sources like Adobe Analytics, our enterprise data warehouse, and raw log files
Work with large databases containing millions of records
Work with partners to gather reporting requirements and write solution designs for Adobe Analytics code implementation
Communicate tracking requirements to developers and ensure data accuracy post-implementation
Embrace innovation in the digital space by monitoring trends and new technologies and making recommendations to key stakeholders as appropriate

227

Lead Business Analyst Resume Examples & Samples

Perform business/ data requirements gathering and analysis in order to document and gain approval on high quality and detailed functional and non-functional requirements, ensuring the closest involvement with, and agreement from, the user community. Resolve conflicting end-user requirements
Conduct data analysis activities and data prototypes against source systems or data that resides within the Data Factory to confirm data quality, prove concepts, determine if data is fit for purpose and inform accurate solution development
Requires analytical thinking skills to make sense of and synthesize information gathered during user interviews and business / data analysis activities
Defining and documenting data standardizations to be performed, data enrichment operations, data validations, data security requirements, and data exception handling processes
Be a “go to” subject matter expert for Quintiles’ clinical data systems. Assist in knowledge transfer to other technical staff members of business data processes
Collaborate with the lead user, or delegated member of the applicable business group, to create a User Requirements Specification (URS) document
Collaborate with the Software Engineering teams to create a Functional Specification (FS) document
Collaborate with developers to ensure adherence to business requirements and data design specifications
Create customer proposals and present findings in customer facing meetings while providing pre & post sales support to client account teams
Identify initial Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope, and objectives)
Meets personal and professional milestones as assigned, and interacts with the project team to organize timelines, responsibilities and deliverables
Performs other duties as directed
A motivated self-starter and technical leader with a track record producing positive results
Minimally 2 years Professional consulting experience
Ability to guide the user in identifying business and data requirements (functional and non-functional) with minimally 3-years proven experience in requirements elicitation, analysis, specification, and verification, and the ability to apply them in practice
Solid Leadership, Meeting Management and Facilitation techniques to lead elicitation workshops and distinguish users requests from needs and determine what is actually required
Strong ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
Strong analytical, organizational, verbal communication and business writing skills
Strong relationship building and facilitation skills to work directly with business users who are not technical in nature
Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features
Minimally 2 years hands-on experience developing Technical Specifications and Data Architecture Blueprints
Minimally 5 years hand-on experience coding in SQL and SQL constructs
Minimally 3 years hands-on experience utilizing TOAD (Tool for Oracle Application Developers)
Minimally 3 years hands-on experience utilizing relational databases, Oracle a strong plus
Strong understanding of Data Warehousing / Business Intelligence principles, data usage, and database structures including Operational Data Stores (ODS), Enterprise Data Warehouse (EDW) and Data Marts (DM)
Expert knowledge of Software Development Life Cycles (SDLC) and agile lifecycle methodologies and the role of Business Analysis with the SDLC
Ability to establish and maintain effective working relationships with co-workers, managers and clients
Candidates should possess a Bachelor's degree, and/or have a minimum of 5-7 years of business analysis experience
Experience in the Healthcare Industry with Life Science / Contract Research Organization (CEO) experience a strong plus

228

Lead Business Analyst Resume Examples & Samples

The GOCM Analyst must demonstrate strong collaboration and partnership with multiple functional teams including Contact Center Leadership, CCM, MIS, Technology, World Servicing Learning Network (WSLN), Finance, Marketing, Global Business Integration (GBI), various Centers of Excellence and Planning communities across the globe. The GOCM Analyst will: Partner with the CCM Team & Operations Leaders to improve forecast accuracy, maintain eWFM data integrity and deliver flexibility initiatives Partner with the GBI, CCM, Marketing and World Service local market teams to identify and prepare for marketing activity/plans and projects that influence call volume forecast and resource plans
Partner with CCM, Technologies and CEN Leaders to support the implementation of call routing strategies; monitor and report on impacts to the business such as occupancy, service level and call delivery purity (i.e. % calls to preferred agents)
Review the prior day’s performance against forecast analyzing the issues and impact on Service Level and Abandon Rates
Negotiate with Operations Leaders, Business Partners and CCPs regarding scheduling of activities in order to ensure the center is adequately staffed at all times to service customers
Approve and schedule CCPs’ out of building exceptions including Paid Time Off (Vacation) and In Building Off-Phone activities (e.g. Coaching, Meetings, Training etc.)
Participate in and/or chair routine operational meetings hosted by the GPRO Team with Operations Leaders and other Centers of Excellence in attendance in order to agree decisions and actions designed to drive operational goals Participate in the execution of the Abandon Rate Consistency Plans (including Business Continuity Plans) Ensure accurate, up-to-date data is maintained in Aspect (eWFM) regarding schedule exceptions as it relates to the intra-day performance and achieving Adherence to Schedule (ATS) targets
Administer ongoing business reporting in order to ensure all information is accurate and provided in a timely manner: Including integrity of data in key MIS systems such as Compass, Opera etc
Identify opportunities to improve and automate reporting
Assist with Call Centre Management initiatives (e.g. delivering workshops, training and ongoing organisational education)
The incumbent should not be on L3 counselling or beyond
12 months or more experience in a Contact Center Operations environment
Strong PC skills, including advanced knowledge of Microsoft Excel, Access, PowerPoint, and Word Ability to work flexible hours based on business needs
Ability to analyse scenarios, present solutions to enable quick decisions about contact center dynamics and to take risks as necessary
Work with the business, marketing & project teams to ensure relevant information is obtained for new products and projects that impact call volume, CHT, Availability and staffing levels in order to put relevant plans in place Strong written and verbal communication skills

229

Lead-business Analyst Resume Examples & Samples

Perform detailed research and analysis of system issues/errors and provides recommendations on solutions - data corrections, workarounds and/ or creating projects for modifying the system
Create and update the client requirements documentation for major client driven enhancements and regulatory changes
Take ownership of identified clients or set of projects and execute with minimum guidance
Collaborate with multiple upstream and downstream partners for requirements clarification, validation of fixes and issue resolution
Prepare and execute test plan for the user acceptance testing and post production validation
Work on adhoc reporting through SQL queries
Proactively work with the manager to help monitor progress of projects, addressing issues and recommending course corrections as needed
Identify process improvement opportunities
Work in mid-day shifts (1.00pm-10.00pm IST)
Good experience in the areas of research and analysis, requirements gathering, documentation, testing and validation
Proficient technical expertise in SQL, MS Excel and MS Access
Proficient knowledge on software development life cycle
Exposure to Oracle Apps would be an added advantage
Demonstrated ability to manage multiple projects simultaneously
8-10 years of IT Experience is required

230

Lead Business Analyst Resume Examples & Samples

Manage a team but more importantly show leadership capabilities
Work through the technology delivery lifecycle from inception to release and maintenance
Deliver in agile/iterative environments with methodologies such as SCRUM, Kanban, Lean or DSDM. Have an understanding of iterative product development including MVP, prototyping and lean start-up techniques
Structured analysis; and know how, ability to use User Stories, UML, Business Process Modelling etc
Use visual techniques, both in diagrams and informally on the whiteboard, that make it easier to understand and reason with difficult problems
A great facilitator who can work with disparate stakeholders and team members and drive consensus in meetings, workshops and one to one interactions
Be a good communicator but your ability to influence will be what sets you apart

231

Senior Lead Business Analyst Resume Examples & Samples

Lead high-level cross-functional initiatives across Akamai
Work with cross-functional, geographically dispersed teams to improve, define and manage new business processes
Assess existing processes and make improvement recommendations based on customer experience, cycle time and risk/reward analysis
Collect, analyze, validate, and document business process requirements
Coordinate meetings with subject matter experts, document and distribute meeting minutes, ensure actions items are completed on time, communicate project status, escalate issues to management as appropriate
Supervise and direct the work of cross-geography virtual teams
Assess and define business problems, identify options, assemble and analyze relevant supporting data, and shape recommendations for management approval
8 year of overall experience with a Bachelor's Degree in Finance or Business Management OR
6 years of overall experience and an advanced degree in Finance or Business management
6 years in a business process improvement role
Masters degree in Business Administration
Ability to work at the senior management level on key cross-functional initiatives
Strong information analysis skills
Strong process and customer experience improvement skills
Excellent interpersonal, organizational, and communication skills and the ability to work effectively in a diverse corporate and client environment
Experience in business process, operations, and metrics definition
Strong analytical skills and an ability to “think outside the box”
Demonstrated success presenting complex findings in a clear and compelling manner that inspires action
Ability to document, plan and track project tasks; ensure accuracy and validation of results produced as a result of data analysis and present finding and recommendations to internal audiences
Basic knowledge of sales and product management principles and practices a plus
Solid knowledge and familiarity with business metrics and business operations
Detail and action-oriented self-starter
Experience with project management tools/systems a plus
Advanced Microsoft Office skills, particularly Excel and complex pivot tables

232

Lead Business Analyst Resume Examples & Samples

Assist in driving strategic technology program and prioritizations across contributing groups
Contribute to executive level updates on strategy, budget, project delivery, controls, risks, etc
Ensure timetable and deliverable schedules are understood and communicated
Responsible for acquiring stakeholder consensus for all documented business requirements
Plan out and track platform releases and client on-boarding activities
Organize required reporting for business and technology management review sessions
Streamline processes, improve SDLC practices, and increase productivity
Hands-on experience supporting Financial Services systems
Understanding of Custody or Fund Services strongly preferred
Understanding of SQL and ability to construct simple queries
Experienced in collecting, organizing and tracking requirements (requirements management)
Project/program management experience
Good consensus builder; able to drive large scale initiatives and communications
Experienced in delivery of large integration projects within Financial Industry
Strong ownership – ability to work cross organizations and through obstacles
Excellent presentation skills, both oral and written
Strong Visio, Word, Excel, PowerPoint, MS Project skills

233

Lead Business Analyst Resume Examples & Samples

Bachelor's degree in business management or a related discipline, or equivalent work experience required, advanced degree preferred,
4-6 years of experience in a business analyst environment required,
Advance SQL analysis skills preferred
Mathematics background preferred
Data Steward, Governance, or Maintenance experience preferred

234

Lead Business Analyst Resume Examples & Samples

Serve as liaison between business community and Digital Channel Technology organization
Minimum 10 years of business analysis experience, with 4+ years in financial services
Minimum 5 years of experience with Digital Channel technology

235

IS Lead Business Analyst, Orthopaedics Group Resume Examples & Samples

Build and maintain strong relationship with the Orthopaedics Business teams and IS teams
Lead user requirement gathering sessions/meetings. Work closely with Business users and SME to facilitate these sessions
Demonstrate versatility, flexibility, and a willingness to work within a fast paced, challenging environment with enthusiasm
5-7 years of experience implementing complex reporting solutions
4+ years of experience working with business partners, documenting functional requirements and presenting them in a clear and understandable format is required
Experience driving compliance to FDA, ISO, and Company requirements including IS Quality, Change Control and operational documentation and practices is preferred
Experience with SQL, Cognos, Power BI and SAP BW is preferred
Experience identifying opportunities for process optimization, process redesign, or development of new process/policies is preferred
Knowledge of Agile Development methodologies is preferred

236

Lead Business Analyst Resume Examples & Samples

Manage and participate in Data Governance projects from both a process and a technological perspective. Especially of note is the Moody’s Business Transformation program
Assist the Data Governors to ensure that appropriate Data Governance principles and standards are applied to Moody’s ratings data. A primary focus is to establish data quality measurements in accordance with the standards
Anticipate data quality issues and uncover root causes for these issues when they occur especially for reference data. Partner with the appropriate groups to resolve issues. Ensure that data quality for key data elements is defined for critical enterprises processes. Ensure conformity to the Data Quality Standard
Work closely with Moody’s technology organizations to ensure data governance standards are adhered to
Act as an advocate for data standards and work collaboratively across all parts of the organization. The person in this role will work closely with personnel across Moody’s Investors Service (MIS), Moody’s Information Technology (MIT), and Moody’s Analytics (MA)
Six (6) years or more of Data Governance, Business Analysis or related work experience with progressive responsibilities in Financial Services
Familiarity with end-to-end data flow for Moody’s ratings with an understanding of the legacy ratings applications is an absolute must
Minimum of a Bachelor’s degree in a related area. Masters in IT or Business is a plus
Strong familiarity with Excel (especially pivot tables and lookup functions) is highly desirable
Experience with Structured Query Language (SQL) or a Data Quality software are a plus
Desired personal characteristics

237

Lead Business Analyst Resume Examples & Samples

Develops and documents workflow, systems requirements, system impact analysis, systems design, process analysis and testing (including reasonableness checks) using software development methodology to provide efficient, cost-effective solutions as directed. Identifies impact of solutions on existing and future systems. May perform operational activities
Participates in design plans for implementation, produces user documentation and training materials. Responsible for keeping up with latest software trends. May conduct end user training
Provides status reports that give a detailed description of the current project?s progress and indicates time devoted to each task of the project; leads status meetings, creating agendas and documenting meeting minutes as needed
Identifies reporting needs based on system configuration and workflows and documents reporting requirements and testing of new reports in development prior to implementation to Production
Performs other duties as assigned

238

Lead Business Analyst Retail Banking Resume Examples & Samples

Drive the resolution of complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, by applying financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting market and/or competitive research and analysis, accurately and clearly defining user requirements and processes, liaising with the users, and leveraging metrics and analytical tools to enrich the proposed solution. Ability to actively drive project in line with Agile methodologies, which requires the Lead BA to
Participate in defining the product vision, detailing what the product is, how it will contribute to the organization’s strategy and who are the end users
Assist in informing the release plans, specifying priority items to support product/solution functionality and help set the stage for sprint planning
Facilitate the discussion to empower customers/ business sponsors to formulate their needs/requirements
Collaborate / partner with Scrum Master/ Project Manager to continually manage scope, budget, and expectations (understanding scope burn down and its impact on release expectations)
Work with users to develop user stories, acceptance criteria or tests cases for the product/system
May be called upon to fulfill various deliverables within the scrum team such as designer, tester, facilitator, developer, etc
Manage multiple small projects and/or lead specific streams of large projects to implement solutions to business problems. This involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
Partner with customers and business sponsors
Facilitate discussions to empower customers/business sponsors to formulate their needs/requirements
Act as a business enabler/facilitator to help convey the views of customers/business sponsors and ensure adaptability of iterations to the development team
Investigate, understand and continually enhance knowledge of how the business works, uncovering opportunities and proactively identifying areas with potential for delivering value
Build strong relationships and maintain open communication channels between project team and customers/business sponsors/product owner(s) to ensure transparency and a healthy backlog. Where possible, maintain open communication with other projects in order to share knowledge and ensure reusability of assets
Confidently assume the role of product owner where required, speaking on behalf of the business to help prioritize Backlog
Contribute to building organizational capability and expertise on Agile project management. This involves leading and coaching the department and/or the organization in its scrum adoption, sharing successes, artifacts, and experience to accelerate transition to a 2-speed delivery model. Helping scrum team/business sponsors, partners and stakeholders understand and enact scrum in their lines of business. Communicate effectively across diverse audiences within and outside of the Sprint Team (Stakeholders, Executives), acting as a champion of the Agile methodology
Must have 4 to 6 years of progressive technical working experience in business analysis on IT projects, preferably in the banking industry
Must have proven working experience in writing user stories and detailed business requirements
Must have strong interpersonal, communication (verbal/written/presentation) and negotiation skills in order to build consensus and obtain cooperation from both users and senior management. These skills, along with the Lead BA’s good time management and organizational skills, will allow you to effectively manage small projects while planning and scheduling resources within those projects to optimize productivity
Must be a creative, self-starting, results oriented and highly motivated individual with very good analytical skills in order to apply this knowledge to independently resolve complex business problems
Must also possess a very good understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real time analytical and formal modelling tools and keep current with rapidly changing technology
Must have the ability to adapt to a changing technical environment
Proven experience with productivity tools such as MS Office, Visio/Blueworks, etc…
Experience in creating & executing SQL queries against large data sets is an asset
Experience with Business Intelligence tools such as Tableau is asset
Knowledge of dimensional modelling, relational and dimensional databases, data warehouse and Business Intelligence (BI) concepts is an asset
Understanding of Agile project management tools such as JIRA, Rally or equivalent is an asset
Advanced knowledge and experience using Agile methods is an asset. This includes the ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions
Working knowledge of Retail Banking products and services is an asset

239

Lead Business Analyst Resume Examples & Samples

Ability to deliver under tight timelines
Intellectually curious with a desire to learn and understand the business
Critical thinker who exhibits good judgment and intuition (based on experience), knowing when to question outcomes or ask questions based on business/common sense
Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision
Graduate or Post-Graduate

240

Lead Business Analyst Resume Examples & Samples

A passion for technology and the financial domain with demonstrated ability to learn quickly
Delivery focus with the ability to take full ownership
Experience working with distributed teams in different time-zones
Strong commitment to quality, documentation and engineering excellence
Strong communication skills, problem solving skills and adaptability
Experience in reverse engineering and understanding existing applications
Worked as a business analyst or systems analystp in financial domain
Dealt with multiple stakeholders as part of work delivery, worked in large cross functional teams

241

Lead Business Analyst Resume Examples & Samples

Requirements Management Methodologies and Approaches (Waterfall, Agile)
Business Process Management and modelling
5 years’ experience as a Lead Business Analyst
Business Case Development and Cost Benefit Analysis
Options Analysis and Recommendations
Change Management, Impact Assessments and Proposal development for clients
Strong communication skills and able to communicate to both technical and non-technical audiences at all levels within the organisation
Leader and visionary, able to set out and lead a team based on agreed objectives and goals
Awareness of project management methodologies and best practices

242

Lead Business Analyst Resume Examples & Samples

Capturing and articulating business requirements
Maintaining and managing the product backlog to ensure priorities are agreed and clear
Liaising with all parties (Business, IT Delivery team and other Stakeholders) involved to ensure successful delivery
Supporting System Integration Testing (SIT) and User Acceptance Testing (UAT)
Ensuring agreed analysis deliverables are prepared according to project deadlines
Mediating and resolving issues as and when they arise
Identifying and progressing opportunities to deliver additional value beyond the original business case
Supporting the business adoption of the solution
A pro-active self–starter with a strong work ethic
Outstanding analysis skills comprising demonstrable experience of all aspects of analysis, including requirements capture, business process modelling, use cases / user story writing, data modelling
Previous experience in setting up and managing user testing
Experience in Stakeholder management and building excellent professional relationships
Comfortable working within a full project lifecycle from initiation through to delivery
Experience of working with an agile methodology (beneficial)
Previous experience liaising with other departments (i.e. business units, infrastructure teams, audit) across multiple countries
Experience in working with remote client and vendor resources
A proven track record of delivering projects in a challenging environment
Flexible - keen to learn new technologies and to extend business domain knowledge
Demonstrable success in meeting deadlines and operating with clients and vendors
Pragmatic with a high attention to detail
Holds a recognised Business Analysis qualification
Experience working with Surveillance or Compliance (beneficial)

243

Lead Business Analyst / Projact Managment Resume Examples & Samples

Planning and monitoring
Eliciting requirements and Translating & simplifying requirements
Creating, analyzing, and validating detailed functional specifications
Facilitating design sessions with the implementation team to define the solution
Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables
Minimum 5 years experience of equities domain expertise
Experience in working with high frequency/low latency data processing systems
Experience with Investment Banking and Equity Trading business is a plus

244

Lead Business Analyst Resume Examples & Samples

Creating and maintaining taxonomy of key data elements for the Risk business and document the data lineage and measures for data quality
Working with application teams / shared services to conceptualize and develop an enterprise solution for making this captured information available to leadership through advanced analytics solutions
Directing the requirements development for applying technology to satisfy business needs
Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Interfacing with Application development team as advisor for the new functionality
Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the needed artefacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs)
Minimum Graduate or post graduate degree with specialization in Technology / IT / Computer science
10-12 years of experience in business systems analysis for development and support of complex IT solutions preferable in Finance / Banking domain
Good understanding of Data warehousing concepts, Application data models, ETL Tools and exposure to latest Analytics tools
Candidate should be able to understand and document the existing Point of Departure business process for multiple project work streams while working with Global teams
Excellent written and oral communication skills ,leadership skills , proficient in standard IT workplace tools and ability to ask questionsand communicate clearly through verbal communication, strong analytical skills and strong knowledge about business process, product life cycle etc

245

Change Management Lead Business Analyst Resume Examples & Samples

5+ years of industry or project experience
Experience using established project management principles and methodologies
Flexible and able to handle multiple priorities
Proven analytical and problem-solving skills

246

Lead Business Analyst Resume Examples & Samples

Provide significant input into the design and functionality of Market Risk systems
Plan and conduct impact analyses of functional changes on Market risk and capital measures
More than 6-10 years of experience in the domain of market risk, stress testing, risk reporting, risk management process analysis, risk control gap analysis and / or risk systems analysis
Understanding of VaR / ES / Market Risk Capital calculations
Understanding Market Risk management including methodology, processes and terminology
Hands-on experience of basic OTC derivative pricing models such as Black-Scholes, Term Modeling, Yield Curve Construction and Principal Component Analysis
Experience in managing / building risk systems like market risk systems, Basel capital reporting systems, stress testing systems, back testing systems and / or market data systems
Experience in producing fit for purpose and impressive documents that help in summarizing and presenting project outputs for stakeholder review and sign off
Good experience within Investment Banking including strong traded-product knowledge
Strong MS Excel / Access skills (to model calculations and processes)
Good user knowledge of the other MS applications, including Visio

247

EDI Lead Business Analyst Resume Examples & Samples

Establish billing requirements for centrally managed customers that create the best match of customer process to AmeriGas capabilities by guiding and coordinating cross-functional teams
Management of EDI technical team to ensure delivery of current and new customer EDI processes
Partners with business teams to elicit, analyze, translate, and document business requirements
Developing user acceptance testing strategies in conjunction with end users
Management of defects from identification, tracking to resolution
Design an effective business process for the electronic exchange of business documents by analyzing both the AmeriGas and trading partner system flows and requirements
Ensure the effective processing of business data by working with the technical team to design and develop business systems interfaces required to support the process
Ensure the accurate and compatible exchange of business data by designing and providing functional requirements for the mapping of data to the appropriate transactions and versions
Ensure the accurate and compatible exchange of business data by testing the solutions provided by the technical team
Provide technical consulting to management on electronic business transactions by conducting research in the latest technology, standards and best practices in the industry
Ability to support multiple concurrent projects and meet timelines
Knowledge of EDI standards, practices, and mapping software (Seeburger)
Knowledge of EDI document standards 810, 820, 850, 852, and others
Knowledge of SAP Order to Cash including interface tools (XI/PI/IDOC)
Knowledge of Scan Based Trading business processes and technology
Bachelor’s Degree, preferably in Information Technology
Experience in business systems analysis, SAP EDI and the order to cash processes
7 - 10 years of progressive, hands-on IT experience that includes the development and support of EDI solutions
Experience supporting Financial Systems applications

248

Lead Business Analyst Retail Lending Resume Examples & Samples

Thorough project management skills including strong expertise in using MS Project
Working knowledge of the Bank's technology
Manage multiple small projects and/or manage specific sections of large projects to implement solutions to business problems. This involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
Provide business support to all units globally, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. Also responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately
Facilitates the optimization of business unit performance by
Providing detailed documentation for operational/ systems changes
Partnering with Development to ensure system requirements are realized
Leading, directing, and monitoring progress and performance of a team
Must have advanced knowledge of financial instruments, including market conventions and valuation methods, risk management methodologies and models including best practices, current and anticipated regulatory requirements, Back Office processes, and the end-to-end workflows among the Front, Middle, and Back Offices, within at least one financial market area (e.g. foreign exchange, interest rate derivatives) and a very good knowledge of at least one other financial market area
Must possess expert knowledge in Mathematics, Accounting or Finance to understand General Ledgers
Knowledge of processes and systems used within Retail Lending - Secured and Unsecured products including Credit Cards & Lines of Credit would be an asset
Must be a creative, self-starting, results-oriented, and highly motivated individual with very good analytical skills in order to apply this knowledge to independently resolve complex business problems
Must demonstrate leadership skills with very good interpersonal, communication, and negotiation skills in order to build consensus and obtain co-operation from the team, end-users and senior management. These skills, along with good time management and organizational skills, will allow you to effectively manage small projects, while planning and scheduling resources within those projects to optimize productivity
Must also possess a very good understanding of current Electronic Data Processing practices, systems development techniques, including requirements specification and testing methodologies, real-time analytical and formal modelling tools, and keep current with rapidly changing technology
Must demonstrate effective leadership skills, including the ability to assume end-to-end ownership of a project and responsibility for the related project deliverables
Possess strong business writing skills, including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of business communications, e.g., Branch/ Call Centre Circulars, Job Aids, User Guides, and project implementation / strategy documents
Possess well developed verbal communication skills, with the ability to communicate and articulate the underlying message effectively with different audiences, e.g., branch staff, senior management in Information Technology & Solutions (IT&S), internal business clients, and external vendors
Able to work effectively as a team member in cross-functional project teams
Is detail oriented, methodical and possess the ability to translate business ideas into automated solutions
Able to identify and escalate issues to senior management or a project steering committee, as appropriate
Possess working knowledge of project planning and project management, with the expectation of developing a thorough knowledge within the first 12 months on the post

249

Lead Business Analyst Resume Examples & Samples

Meet with customers and key stakeholders to identify what they need to achieve their business objectives
Document workflows and results of business/process analysis and review with all stakeholders
Apply in-depth understanding of system structures and operations to ensure solutions covering the business requirements works with overall design and strategic technology direction
Create and actively manage a refined product backlog by understanding and writing the business requirements for the product or feature, and translating these into epics, user stories, use cases and acceptance criteria
Prioritize the Product backlog and identify Minimum Marketable features, Minimum Marketable releases, and Minimum Viable Product to drive delivery of the most valuable features to the customer
Further develop the Product Manager provided data and /or fact based justification for the priority order based on customer value propositions and benefit analysis
Business Analyst will work with the Product Manager to evolve, assess and reassess the benefit analysis and make it a reality to bring it to fruition with customers and team(s)
Provide subject matter expertise to customers, and team(s)
Provide validation of Epics, User Stories, Use Cases and Acceptance Criteria
The Business Analyst must be able to evaluate the issues and prioritize them against existing acceptance criteria and work to be delivered
Provide final feature and product sign-off and acceptance before release
Work with the Project Manager to ensure the right communication occurs for delivery progress, challenges and release dates to applicable Product Managers, stakeholders, customers and senior leadership
Responsible for reviewing change requests and acceptance of changes into the product backlog
Provide product expertise to communicate product features and functionality to the Product Manager and the commercial teams
Support the team(s) by evaluating issues and prioritize them against the existing acceptance criteria and work to be delivered
Provide mentoring and leadership for other Business Analysts in the Fares / Rapid Reprice team. Specifically, provide leadership and coaching to less senior Business Analysts on industry standards and practices, in backlog refinement activities and fast benefit assessment
Actively manages the product backlog by insuring it is living (reviewed continuously), represents the most valuable items for delivery, includes customer feedback and sets the team(s) up to learn the most about the delivery vision early in the delivery cycles
Minimum of 7-10 years of experience as a Business Analyst, Product Manager /Owner/Analyst in the Travel, Airline or GDS industry is required
Detailed knowledge of airline pricing and ticketing practices, including IATA fare construction principles and ATPCO automated data standards is required
Excellent analytical skills that include end to end process/systems analysis
Demonstrable track record of defining, developing and deploying products and features
Excellent written and verbal communication skills with the ability to communicate and present to all levels within the organization and customers outside of the organization, up to and including C-level
Bachelor's degree or equivalently qualified by experience
Building viable products by thinking and acting customer centric
Excellent relationship building skills with a good understanding of different cultures and how to work with them to deliver results, in a global organization
Excellent collaboration skills and ability to influence cross-functional teams and facilitate conversations that lead to agreed direction
Demonstrable track record of analyzing market requirements and defining product requirements
Experience and familiarity with Agile concepts and / or Lean practices is desired

250

Lead Business Analyst Resume Examples & Samples

Defining and refining business cases in conjunction with PWCC as part of the Project initiation
Maintaining and managing the product backlog to ensure priorities are agreed and clear with PWVCC
Identifying cost effective solutions to business problems
Assisting and supporting QAT and UAT
Ensuring agreed analysis deliverables are prepared according to deadline of the projects
Cooperating with other teams such as Finance and their IT teams to ensure strategic data sourcing is aligned
Identifying areas where we can improve the analysis and delivery capabilities of the wider team
Experience in stakeholder management and building excellent professional relationships
Previous experience of working on Liquidity Risk projects within PWCC
Excellent level of knowledge on Liquidity Risk best practices and regulatory requirements such as FSA requirements, Basel 3
Comfortable working within a full project life cycle from initiation through to delivery
Experience of liaison with other departments (business units, infrastructure teams, audit) across multiple countries
Beneficial to have experience working on projects requiring data analysis and familiarity with Reporting and Relational Database technologies such as Oracle OBIE
Fantastic written and oral communication
Pragmatic yet showing a high attention to detail

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