Intermediate Analyst Resume Samples

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E Konopelski

Elmo

Konopelski

4469 Rosie Cliffs

San Francisco

+1 (555) 235 1467

4469 Rosie Cliffs

San Francisco

Phone

p +1 (555) 235 1467

Experience Experience

Dallas, TX

Intermediate Analyst

Dallas, TX

Kertzmann LLC

Dallas, TX

Intermediate Analyst

Provide expertise to project initiatives as assigned initially on the list of new projects or change management requests
Develop and document application configuration as per System Development (SDLC) methodology
Help to facilitate the development and execution of test strategies and plans
Active participation in the preparation of system implementation plan and support procedure
Provide ongoing system automation management support to the CSTS – Information Excellence team and related business partners
Contribute to the on-going development of the team by sharing information, knowledge, expertise and lessons learned on a regular basis
Ensure that TD Audit and TRMIS policies and procedures are implemented and respected

Dallas, TX

BP&A Intermediate Analyst

Dallas, TX

Gutmann LLC

Dallas, TX

BP&A Intermediate Analyst

Keep a keen eye toward process improvement to make working with us more user friendly and efficient
Work on initiatives and improvements related to project management methodology
Assist with project work
Provide coverage for Project Managers
Create Strategic Management Dashboards and Analytics
Analyses data and provides recommendations to Senior Management (data related to/ impacting Capacity Planning)
Commitment to continuing education, professional development, and awareness of emerging development technologies

present

Dallas, TX

Rohq-gida-intermediate Analyst

Dallas, TX

Skiles, Haley and Murazik

present

Dallas, TX

Rohq-gida-intermediate Analyst

present

Assist and participate in severity escalation management
Collaborate with GIDA teams to develop and implement strategies to identify gaps, manage and mitigate risk within GIDA and Citi as a whole
Assist the Team Lead or Manager in employee engagement activities and VOE initiatives
Assists in development of others
Creates, maintains and performs annual review of Process Control Manual documents associated with specific systems assigned
Perform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processes
Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work

Education Education

Bachelor’s Degree in Business

California State University, Northridge

Bachelor’s Degree in Business

Skills Skills

Ability to develop strong professional relationships
Accuracy and strong attention to detail
The ability to communicate complex situations and ideas in a clear, simple, and understandable manner
A strong knowledge of accounting systems, processes and procedures, mixed with technical computer/software skills
Strong research skills
Ability to work well under pressure and tight time frames
Superior written and verbal communication skills in English, with the ability to facilitate & lead discussions in both small and large interdepartmental teams
Strong Work organization / prioritisation skills
Good organizational skills
Proficiency in MS-Office applications (Excel, Word, Access, Visio)

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AML Ops Intermediate Analyst Resume Examples & Samples

Bachelor’s Degree in Business, Computer Science, Engineering, Mathematics, MIS, Finance, or other relevant field
Advanced knowledge of MS Excel. MS Access, PowerPoint and VBA Preferred
User level knowledge of Unix SAS (Statistical Analysis Software) and Oracle PL/SQL
Demonstrated interest in Banking / Finance

BP&A Intermediate Analyst Resume Examples & Samples

BA/BS degree or equivalent relevant experience in a reporting &/or analytical capacity
Any combination of basic to intermediate skills in at least 2 of the below areas
SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS)
T-SQL and SQL Server 2005/2008
VB.NET and/or ASP.NET

O&t-project Intermediate Analyst Resume Examples & Samples

Knowledge on investment products
Positive framework
Able to multitask in a high pressure environment

Amltesting Intermediate Analyst Resume Examples & Samples

Perform User Acceptance Test (UAT) for AML system initiatives; specifically, evaluate the components of the test that rely on the Investigative Analyst perspective
Perform system regression testing where necessary
Be capable of reviewing alerts on the system and follow standard AML investigation process as defined by Operations Procedures to ensure the testing of systems functionalities has a deep perspective of an analyst requirement. Work with automated testing tools such as Test Director or HP Quality Center
Help to evaluate external IT testing methodologies, and upcoming tools supporting management on adopting them when applicable
Help design, develop and implement test plans, scripts, and tools using the detailed business requirements document provided by the business analysts
Building and applying knowledge of anti-money laundering processes
Strong computer skills – especially proficient in Windows applications (Word, Excel, etc)
Bachelor’s degree or equivalent in work experience
Testing experience required (Mantas/ACTIMIZE/SQL)
Experience with software development lifecycle (preferred)
Experience in banking operations or compliance
AML conceptual understanding is a plus
Follow instructions & document results
Work with tight schedules

O&t-it Business Intermediate Analyst Resume Examples & Samples

Experience in implementing new technology projects
Familiar with performance management of technology supplier (KPIs, SLAs, etc)
Ability to liaise between the supplier, business and Procurement groups to manage engagement, support escalations, pricing discussions or service delivery issues
Ability to navigate between cross-functional groups, understanding the different drivers and priorities and executing technology resourcing strategies
Ability to work with global, regional and country technology teams
Experienced in supporting technology audits

IT Business Intermediate Analyst Resume Examples & Samples

Bachelor's Degree or Line of Business experience
Minimum 2-5 years of Business Analyst relevant work experience and understanding of the SDLC including the following tasks
Target Operating Model Design
Business Requirements gathering
Creation of test scripts and testing methodologies, experience setting up test scenarios
Understanding of US Equities and Fixed Income Operational Support processes
Prior experience with strong Microsoft Office, Excel, Word and PowerPoint skills
Basic understanding of the company’s business practices and familiarity with the company’s products and services
Strong verbal skills
Ability to multitask across several work streams/project teams
A client service philosophy and the ability to build and foster internal relationships
Working knowledge of Settlement and Clearance as it relates to Equities, Fixed Income and Fed Eligible products a plus
Product knowledge collateral, financing flows and Liquidity Management

Transaction Services Intermediate Analyst Resume Examples & Samples

Monitoring and Reporting Framework –maintaining and enhancing a robust monitoring and reporting framework, including associated processes, procedures and tools, to enable timely and accurate sourcing, consolidation, analysis, reporting of qualitative and quantitative MIS
Control Issue Escalation- Ensure a structured process for the ‘swift’ ‘no surprises’ escalation of material control issues
Control reporting – maintain, enhance an integrated suite of periodic reports that enable tracking and risk-based reporting
These reports include CAP reporting , MCA testing, KRI reporting , COB documentation, Fraud guidelines, MIFT checklist , IS violation reports, Operational P&L, IA activities and Dashboard
Emerging Risk Analysis- maintain and enhance a control risk concentration and trend assessment and reporting process, including associated procedures and tools, to enable the comprehensive control risk, status and trends overview for management awareness, assessment, decision and action
Risk Governance –maintain a risk governance framework, process, tools and templates for the Business
The ideal candidate should have a minimum of 3-5 years banking experience in various phases of risk, compliance and quality management
Strong leadership and facilitation skills, with an eye for detail
Energetic, self-motivated, high initiative, creative and results-oriented individual who can work both independently and as part of a team
Able to work closely with staff across different businesses and designations
Strong verbal and written communication skills – English Language mandatory and Mandarin preferred
Able to partner with businesses and other support functions at senior levels in setting strategy and priorities

BP & A Intermediate Analyst Resume Examples & Samples

Interface with source providers, DQ Analysts and other teams to identify root cause for breaks
Coordinate corrective actions with the appropriate AML teams Ensure all breaks are assigned to a responsible party, logged into MQC, and prioritized for action
Coordinate valid value and reasonability report exceptions working with the regional AML teams
Support metrics reporting, as well as audit requirements as appropriate

AML Ops Intermediate Analyst Resume Examples & Samples

Serving as Subject Matter Expert, for multiple products, in the analysis of alerts and investigation of customers who match SDN, PEPS and Negative Media during the account opening and maintenance processes in order to protect the organization and its customers in the global marketplace
Providing training and mentoring to analysts on investigative techniques, internal systems, products, money laundering policy and sanctions regulation
Conducting searches, gathering data and recording evidence from internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within the organization
Reviewing Analysts’ recommendations for further enquiry, escalation or closure Submitting requests for further information in the event of name matches
Authorizing closure of cases
Supporting the successful accomplishment of internal Risk Control, and Self-Assessment(RCSA) policies, as they apply to the department
Implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance
Operating within agreed business SLAs and confidentiality standards
Supporting implementation of new products during UAT of systems and processes
1 or more years of relevant experience, defined as, working in an AML environment
Prior work experience in AML, Compliance, or related position
Understanding of BSA, AML, and other AML regulatory policies with the ability to apply and explain regulatory concepts
Familiarity with the firm's internal systems and processes
Adept to multi-tasking and meeting deadlines in high-pressure environment
Understands products, customers and expected type of activity in order to effectively identify risk and suspicious activity
Strong documentation skills to clearly articulate alert disposition
Results oriented team player
Strong decision making capabilities and the ability to identify problems and propose solutions
Exceptional research and analytical skills with the ability to analyze large amounts of data
Strong interpersonal and verbal/written communication skills
Certified Anti-Money Laundering Specialists (CAMS), or other relevant professional certification preferred

BP&A Intermediate Analyst Resume Examples & Samples

Face-off with Global and LATAM ICG Operations managers as a member of the central Performance Measurement & Analysis team
Understand and identify appropriate systems and processes working with the Line and technology to ensure development and onboarding of data feeds are in line with business requirements
Define business rules to enrich, transform, and normalize data across multiple systems and assign data ownership
Create, review and enhance global Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) and tailor to meet the needs of regional managers and systems
Develop and execute test plans that will ensure business requirements have been met / create test scripts including specific test cases and expected results
Utilize standard processes, design and testing tools throughout project development life cycle
Strong Business Analyst with minimum 3-5 years of experience in Investment Banking Operations. Project experience minimum of 3-5 years ideally within the Business Intelligence realm with exposure to operational risk and control
Fluently in both Spanish/English
Strong investment banking background, with knowledge of Equity and Fixed Income and trade products
Extensive Data warehousing and BI knowledge
Well versed in the business requirements gathering process
End to end project experience from inception to deployment
Understanding of reference data and management
Experience with Business Objects reporting and Webi
JRules and SQL knowledge a plus

AML Ops Intermediate Analyst Resume Examples & Samples

Advanced knowledge of MS Excel
MS Access and VBA Preferred
User level knowledge of PowerPoint and Word
Experience with Compliance related analytics and/or Transaction Processing desired but not required

Cust Svc Intermediate Analyst Resume Examples & Samples

University Degree in Finance or Administration
At least 5 to 7 years of banking experience in managing Client Service or Operations teams, preferably in Transaction Services and/or Corporate Banking
Experience in managing a team of 10 to 20 people
Experience in managing client service functions to large client base
Experience in working in a matrix organization
Track record in process improvements, project leadership, and people management
Strong Customer and Goals Orientation
Strong Adaptability / Flexibility skills
Good Analysis / Judgment
Good Team Player with Management Abilities
Able to work under pressure and meet tight deadlines
Influence colleagues in achieving business results

BP&A Risk & Control Intermediate Analyst Resume Examples & Samples

Bachelor’s Degree in Business Management or related field recommended
1-3 years in Control related function and full understanding of compliance and audit standards, change management and Control Testing
Demonstrate strong analytical and technical aptitude
Good written, verbal communication skills and strong organizational skills
Ability to appropriately escalate issues to manager and within teams to ensure successful execution
Knowledge of report development using SSRS, SAS, or SSIS is a plus

Workforce Capacity Intermediate Analyst Resume Examples & Samples

Strong Leadership
Ability to guide, direct and coach others
Excellent analytic and trouble shooting skills
Independently work in a fast pace environment
Able to prioritize and multitask
Excellent interpersonal skills and integrity
Ability to effectively influence business partners
Make decisions that reflect the company core principles
Provide and manage training of peers and analysis
Be accountable for and hold others accountable to standards
Actively participate and manage projects Minimum Education: High school diploma or GED

IT Project Intermediate Analyst Resume Examples & Samples

7+ years of experience working in a development and delivery environment with emphasis on strong project/program management
Development experience in J2EE/Oracle
Strong knowledge in software development lifecycle, release, change and stakeholder management
Financial markets background, preferably in relation to payments/receivables and corporate banking
Ability to produce clear, concise reporting
Tact, discretion, and diplomacy
Experience working within an onshore/offshore support environment
Ability to build strong relationships in a multicultural environment across all levels within IT AIX
3 years of experience working on AIX environments
Experience writing Shell scripts database
5+ years of strong experience on Oracle 11i, SQL and PL/SQL programming

BP&A Intermediate Analyst Resume Examples & Samples

1-3 years HR experience
5+ years experience working with global data sets, either from an analytics or quality perspective
Basic SQL for Oracle knowledge or Peoplesoft experience
Proven track record of taking a leadership role in process development

Cust Svc Intermediate Analyst Resume Examples & Samples

University degree in Finance or Adminstration
At least 5-7 years of banking experience in managing client service or operations teams preferably in Transaction Services and/or Corporate Banking
Experience with transaction banking products - Cash Management and Trade
Experience in managing a team of 10-20 people
Experience in working in a matric organization
Track record in process improvements, project leadership and people management
Strong customer and goals orientation
Strong leadership
Strong adaptability/flexibility skills
Good analysis/judgement
Good team player with management abilities

Intermediate Analyst Resume Examples & Samples

Provide expertise to project initiatives as assigned initially on the list of new projects or change management requests
Develop and document application configuration as per System Development (SDLC) methodology
Help to facilitate the development and execution of test strategies and plans
Active participation in the preparation of system implementation plan and support procedure
Ensure that TD Audit and TRMIS policies and procedures are implemented and respected
Provide ongoing system management support to Big Data – Hadoop platforms
A minimum of 2 to 3 years of experience in Information Management, systems automation and testing strategies
A minimum of 1 to 2 years of Big Data and Hadoop experience
Experience with information technology; data and systems management; good knowledge of Unix/Linus especially RHEL is essential: Hadoop administration and utilities, Java, virtual environments; and knowledge of RESTful API-based web services is preferred but not mandatory
Superior communication skills both written and oral

MYS Ctsm Pg-transaction Services Intermediate Analyst Resume Examples & Samples

University Degree. Preferably in a business related subject but not necessary
Business Development and Managerial experience is a must. Preferably 3-5 years in managing business
Candidate can come from a diverse business background but should have a detailed understanding of trade/cash product functionality
Candidate from relationship business background is preferred
Marketing oriented and has a good grasp of market demand
Self starter with initiative and ability to work independently
Ability to perform in a high pressured working environment
Strong business acumen. A savvy business mind rather than an operational mind is sought
Strong sense of urgency

Intermediate Analyst Resume Examples & Samples

A minimum of 2 to 3 years of financial institution and / or credit card experience
A minimum of 2 to 5 years of experience in Information Management and Data Warehousing
Significant experience with information technology; data and systems management; knowledge of Unix/Linus is essential: Hadoop administration and utilities, Java, virtual environments; and knowledge of Tibco is preferred but not mandatory

Cust Svc Intermediate Analyst Resume Examples & Samples

University degree in finance or administration
1 - 3 years in banking, client interaction / servicing or operations, preferably in transaction services and/or corporate banking
Experience in handling investigation cases
Experience in working in a multi-country setup
Strong problem solving
Strong analysis
Good team player

Project Intermediate Analyst Resume Examples & Samples

Detailed Business and Process Analysis
Stakeholder and Client Management
A proven project manager or lead analyst (with industry recognised qualifications in this area where possible)
A methodical and logical approach to the job is beneficial
Experience using Microsoft project and visio (or other similar drawing tools) would also benefit the successful candidate

Intermediate Analyst Resume Examples & Samples

Migration of funds (both Live and during Dress Rehearsals) over weekends, evenings and night shift where required
Operation of AMICON Migration Tool
Design data migration and recon processes
Complete all testing requirements of migration workstream to prove out technical AMICON migration processes and timings
Raise all issues/concerns identified risks promptly to Migration Manager
Responsible for input into issue resolution as required
Identify known system differences between Citi Systems and the client or 3rd Party legacy system
Responsible for completion of all data mapping requirements for all systems impacted within Fund Accounting Workstream, including AMICON and Multifonds
Communicating risks and issues to the Migration and Project Managers in a timely manner
Participation in meetings as defined by Project and Migration managers
Responsible for ensuring Migration “best Practices” are followed during the migration Design and Build
Experienced AMICON SME essential
Experienced Multifonds SME essential
Accounting experience and TPA Ops experience essential
Experience of using MF loaders for Migration and Transactions
Previous experience of data and FA migration projects preferred
Tax knowledge advantageous, i.e. foreign tax treaties and withholding tax, UK Corp tax

IS COB & Controls Intermediate Analyst Resume Examples & Samples

Coordinate Business As Usual (BAU) activities, overseeing Risk and Control activities. Provide assistance to application owners/management team to ensure Risk and Control issues and initiatives are addressed timely
Perform Managers Control Assessment (MCA) testing of IT General Controls. Analyze test results and open corrective action plans as needed. Identify emerging risks and prepare Quarterly Risk Assessment (QRA) documents to summarize overall MCA results
Ability to influence others and quickly earn the confidence of others
High level of attention to detail

Rohq-gwfm-workforce Capacity Intermediate Analyst Resume Examples & Samples

Ability to meet deadlines, manage multiple tasks and work independently; strong organizational skills
Professional demeanor, detail oriented, strong written and verbal communication skills and ability to conceptualize complex business situations
Knowledge of automated scheduling software (Aspect eWFM) is a plus

Gwfo Intermediate Analyst Resume Examples & Samples

Bachelor's degree with business/analytical emphasis preferred or equivalent experience
3-8 years or more business, WFM and/or training experience
Knowledge of workforce management software
In-depth knowledge of Microsoft Office products
Strong understanding of business procedures
Effective time management abilities
Demonstrated familiarity with industry models of instructional design
Candidates must be well versed in instructional design methodology and process, and should have experience with one or more instructional development tools (e.g. Lectora, Captivate, Brainshark, Articulate Presenter or similar)
Strong background in adult learning theory, practices and methodologies

BP&A Intermediate Analyst Resume Examples & Samples

Assist with the development of qualitative and quantitative data layers to be leveraged in strategic analytics with the goal of driving increased operational efficiency and business process improvement opportunities
Integration of data sources and the development of data routines to create information from raw data sources
Assist in the development of data solutions
BA/BS degree (Masters preferred) in Management Information Systems or quantitative discipline plus 1-4 years in relevant data mining / business intelligence experience
SAS or SQL skills preferred
Strong knowledge of Microsoft products including Excel and Powerpoint

O&t-bp&a Intermediate Analyst Resume Examples & Samples

1) Deliver regional/global small/medium size projects
2) Partnering with Ops Control, Line Control, Operations and Tech teams to execute the project from requirements gathering, analysis, design to production rollouts
3) Own project milestones/risk/issues; ensure accuracy and timeliness of reporting and addressing ad-hoc queries from stakeholders
4) Effective communicates with stakeholders; follow no surprise policy
Execution: gathers requirements, oversees development, manages testing & remediation
Control: produces and circulates status reports & RAID logs
Project lead of one core initiative concurrently & prioritizes appropriately
Demonstrates and promotes O&T's Operating Principles
Introductory understanding of Citi, it's products and services and O&T's vision and strategy
Sets expectations & updates management; no surprises
Engages stakeholders at the appropriate level and fosters effective partnerships
Effectively communicates with stakeholders
Ability to drive results and affect change without direct authority. Ability to build consensus. History of success working in a team environment
Drive results with high degree of accountability; proven time and task management competencies with an exceptional attention to detail
Intermediate change management skills including stakeholder management and communication, communication/presentation skills
Flexibility to handle multiple tasks and changing priorities. Ability to work independently, multi-task and take ownership of various parts of the book of work
Quickly grasp and master new requirements and related knowledge; agile and fast learner
Strong understanding of Project Management / Business Analysis methodologies and tools
Strong Microsoft Excel, Word, PowerPoint, Visio are essential -Working knowledge of data warehouse and B.I. tools
Bachelor’s degree, with relevant industry experience

IT Business Intermediate Analyst Resume Examples & Samples

Financial Knowledge on Securities trading in Capital Markets around the world
Data-oriented with an excellent attention to detail
Advanced knowledge of MS Office, Visio and SQL

Intermediate Analyst Resume Examples & Samples

Manage the documentation required for each order to ensure Transfer Agencies deadlines are met
Work on system and process enhancements
Takes responsibility for completing SLA's, Client Service reviews
Key point of contact across the Product groups and Op's Seniors
Must be able to prioritize and work to very tight deadlines
Strong Work organization / prioritisation skills
Proactive problem solving experience
03rd level degree on Financial or Business
On the job training and coaching will be provided

BP&A Intermediate Analyst Resume Examples & Samples

Translates raw reporting data into easy to read format for decision makers, ensures that data is presented in accordance with Learning Professional’s specialized needs
Uses broad discretion in developing solutions for business reporting issues
Influences decisions through advice, counsel and/or facilitating services to others, in area of specialization
Applies in-depth knowledge, contributing to the development of new techniques and processes and for the area or function
Eliminates waste and non-value-add activities by leading process automating efforts
Strong Microsoft SQL experience, with proven ability to write queries to pull data out of SQL databases
Extensive knowledge of Microsoft Office applications, with specific focus on Excel and SharePoint
Experience with web application development practices is an advantage
Experience with any specific programming languages and/or general programming orientation is an advantage
Experience with Business Objects (BO) Analytics tool set is an advantage
Design, develop and implement (repeatable and operationally sound) solutions that solve real-life business problems using technical and business acumen
Strong (written and oral) communication skills and proven ability to lead and facilitate Client discussions to ensure mutually beneficial outcomes
Ability to manage multiple tasks and complex work load

Project Intermediate Analyst Resume Examples & Samples

Experience working in Prime Finance, Prime Brokerage, Invester Services
Proficient at writing and delivering presentations
Ability to translate between Trading, Operations, and Technology
Knowledgeable of Microsoft Office – Excel, Word, Project, Visio, PowerPoint
Requirements Communication

Engineer Intermediate Analyst Resume Examples & Samples

In-depth knowledge of the print solutions and printer technologies
MFD printers
Desktops / Citrix / Windows Servers
Industry leading print solutions ( Nuance, Pharos, etc.)
Enterprise level experience
Security architecture / experience
MS Word and Excel proficiency is required

Engineer Intermediate Analyst Resume Examples & Samples

Design & develop custom ETL components using Oracle database and UNIX scripts
Perform Mantas user interface customizations and maintenance of LDAP
Maintain non-production mantas environments and keep in sync with production
Maintaining all required technical documentation for Mantas Implementation
Prior 3-5 years of experience working as a Mantas system engineer is strongly desired
High proficiency in Unix Linux/Solaris environment and shell scripting skills including K-shell, awk, Perl
High proficiency in Oracle database development and performance tuning
High proficiency in Mantas user interface customizations and LDAP maintenance
High Proficiency of Mantas environments management in terms of installations and upgrades
General understanding of mantas scenario development
Good understanding of AML

MYS Ctsm Pg-transaction Services Intermediate Analyst Resume Examples & Samples

Understand FATCA (Foreign Account Tax Compliance Act) obligation and its impact to Clients, Citi and Citi businesses
Understand the functions of TTS Account Services business functions and processes
Support FATCA implementation (NADD, PADD, Reporting and Withholding), along with other regional/global initiatives within TTS Account Services across 16 ASPAC countries
Excellent Communication skills: Both verbal and written
Minimum 3 years experience in project/program Management and Coordination
Process Optimization and Re-engineering
Ability to organize and coordinate trainings
Ability to create presentations

Project Intermediate Analyst Resume Examples & Samples

Must have a moderate degree of expertise in the development of requirements and project plans
Must possess the ability to gain an understanding of several business functions and the systems that support them
Must have a basic understanding of project management and methodologies
Must have broad influencing and negotiation skills
Must have broad understanding of customer service operations, with emphasis on all card products with knowledge of servicing through multiple channels (i.e., phones, letters, chat, digital, cell, IVR, etc.)
Ability and initiative to work alone with minimal supervision
Strong writing, communication and presentation skills
Ability to work multiple projects
Ability to work in a virtual environment via email, IM, and phone across departments and sites
Thorough knowledge of basic desktop applications (Word, Excel, Outlook, PowerPoint)
Knowledge of and experience on a broad range of customer products and inquiry types
Experience with Sawgrass, AWS preferred

IS Prof.intermediate Analyst Resume Examples & Samples

Process Firewall, Proxy, RAS requests and perform risk assessments to ensure that the connectivity is compliant with Citi Information Security Standards and IS Policies
Liaise with multiple technology teams (i.e. CATE Network Engineering; Proxy OPs and Integration; Perimeter Security Ops; System Based Computing; Remote Access Services and Business Information Security Officers); to facilitate cross functional solutions as it relates to 3rd party connectivity aligning with Citigroup Information Security Standards
Modality solutions include (but not limited to) RAS, B2B, Firewall; Proxy; and TPA solutions
Required Skills Network Administration 1 – 3 years
Routing Configuration Access Control Lists TCP/IP Protocols IPSec/GRE/GETVPN Preferred Skills Firewall Administration 1 – 3 years
TCP/IP Protocols IPSec/GRE/GETVPN Project Management 1 – 3 years
Management of Technology Projects including Platform Migration Data Migration Network/Firewall Connectivity Windows/Unix/Linux 1 - 3 years
Administration Security Configuration Scripting Web Services and FTP Encryption 1 – 3 years
Encryption Algorithms Hardware Encryption (Encryptors/IPSec/GRE/GETVPN) Software Encryption (NDM/FTP/Application) VPN solutions
CCNA Certification preferred

Project Intermediate Analyst Resume Examples & Samples

Actively participate in both ad hoc and regularly scheduled department projects
Track and broadly communicate actions and information needed to support the successful completion of the initiatives
Oversee implementation of IBORM projects and initiatives
Manage complex and highly visible issues with substantial departmental/business impact. These could be Manager’s Control Assessment, Root Cause, or operational issues
Drives timely resolution of outstanding project deliverables, partnering with various teams across USCCM, as necessary
Provide operational risk management direction, guidance, and support to key stakeholders in support of project objectives
Ongoing participation, support and coordination of Continuity of Business Planning, reporting and testing
Creation and ongoing maintenance of the department’s SharePoint or Collaborate site
Responsible for support and maintenance of the PMO Capacity and weekly reporting
Provide ongoing support in various risk and control assessment submissions, including assisting with the collection of information and completion of presentation decks, as applicable
Responsible for the maintenance and support or Shared Drives and SharePoint
Provides support to Project Managers in the timely completion of assigned projects including requirement gathering
Duties and responsibilities include formulating policies and standards, managing daily operations, planning the use of resources and managing teams, communicating with stakeholders and otherwise ensuring the success of a project, program or portfolio
Demonstrated having worked as a Program or Project Manager, managing at least small, single functional projects
Minimum of 2 years of experience in residential mortgage operations
Strong critical thinking, creativity and problem-solving skills, with the ability to analyze operational impacts
Strong organizational, project management, and multi-tasking skills
Proficiency with Microsoft products; Collaborate, SharePoint, Visio, PowerPoint, Word and Excel
Ability to devise strategies and translate objectives into tactical execution plans. Ability to coordinate and manage across various business segments and departments
Effective written and verbal communication skills with all levels of management
Demonstrated skills to build collaborative relationships with the various business partners
Ability to demonstrate credible challenge and push back where necessary

Cust Svc Intermediate Analyst Resume Examples & Samples

Main point of contact for client/administrator operational queries
Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
Management of client cash activity, authorisations, reporting and query resolution
Review client cash balances / portfolios for operational issues
Liaise with Citi execution desk on booking issues
Documentation and publication of MIS where required
Completion of all daily processes and controls including ad-hoc tasks that may be assigned
Client service experience essential
Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area
Understanding of settlement principles and practices
Computer literate - Ability to quickly grasp several in house systems including Microsoft office applications
Communication – Ability to articulate clearly and communicate effectively at all levels
Problem solving - Resolve problems where the analysis of situations or data requires an in-depth evaluation of basic procedures and industry standards
Planning and Organising – Ability to work independently and multitask under pressure
Teamwork - the ability to demonstrate interest, skill, and success in getting groups to work together
Attention to detail – Diligently attends to details and pursues quality in accomplishing tasks
Leadership – Ability in developing others via coaching and mentoring for effective performance management
Proactive - Identifying situations that could result in new business and developing recommendations tailored to the client
Valuing Diversity - Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success
Degree qualification or equivalent, with Financial Services focus
Industry exams e.g. IAQ module exams or equiv

Product Control Intermediate Analyst Local Markets Team Resume Examples & Samples

Support and enhance accuracy and insight of P&L and Balance Sheet reporting, including daily review of business level revenues and commentary on key risks and market moves
Participate in PAA (Profit Attribution Analysis) review and analysis; participate in functional reviews, Volcker, PAA enhancement initiatives
Review of new trades, understanding the structure, associated risks and the P&L generated on them
Ensure standardisation of processes and controls amongst the different parts of the business, including the integration of the Structured Notes control function to the existing processes
Critically evaluate existing processes for areas of improvement and ensure they are in line with the control framework
Develop supervisory and monitoring skillset; take ownership as directed by line manager
Support full completion of all MCA controls to a high standard
Daily interaction with traders in London, Middle Office, Risk Management. for review of transactions for pricing, reserving and control
Ensure strong communication across Product Control sites, engage fully with other functions
Push through enhancements, use effective escalation on recurring issues to be able to ensure focus on core controls

IT Business Intermediate Analyst Resume Examples & Samples

Perform all Business Analyst functions in the ASPAC region for EMC’s integration projects. This role will involve delivery of Business & Functional Requirement documentation, SIT / UAT Testing, Release Management of required software components. An in depth understanding of both Custody & Capital Markets Corporate Actions Business’ is essential
Work with a global team to configure the application to comply with local/regional requirements, and liaise with Infrastructure teams for application deployment and configuration
Manage relationships with senior project stakeholders, including Third Party Data & Software Providers
Provide application assistance to production support teams, primarily in the Asia region, especially for items requiring Business knowledge to support input
Support EMC’s Production client base in ASPAC region, manage client interactions directly & resolve user queries
Manage Global Data Vendor relationships
Main required skills are as follows
Experience of Technical System integrations, providing assistance to a wide group of users and maintaining distributed applications. A strong understanding of SQL is highly desirable
Strong analytical skills, preferably with experience of Capital Markets Corporate Actions Business processing
Experience of working with & managing relationships with Senior stakeholders
Experience managing Third Party Vendor & Data provider relationships
Extensive experience working on Strategic Programmes, with a proven track record of managing & delivering Projects on time and on-budget
Excellent Presentation & communication skills
Detailed understanding of Complex / non-complex Corporate Action events
Good understanding of Reference Data, across Equity & Fixed Income products

IT Quality Intermediate Analyst Resume Examples & Samples

2-4 years Technology or Engineering experience
Good working knowledge of ServiceNow a plus
Demonstrated technical proficiencies in PowerPoint , Excel, MS Word, SharePoint, and MS Access
Good understanding of Change, Deployment, Incident, Problem and Configuration Management processes
Experience with Software development project management

Cust Svc Intermediate Analyst Resume Examples & Samples

Ability to communicate clearly and concisely with customers internal and external across all lines of business
Ability to thrive in an environment focused on measurable results at an individual level
Ability to multi-task and complete projects as assigned
Attention to detail – ensuring accuracy and completeness of information relayed to cardholders and agents
Able to make well-informed decisions within the boundaries of the job function
Ability to diffuse difficult customer situations and maintain calm under pressure
1 year or more in your current role
High School Degree or equivalent
2 years customer service experience in financial services is a plus

Workforce Capacity Intermediate Analyst Resume Examples & Samples

2-5 years of related experience (Finance, Math, Business)
Strong Organizational, Project Management, Communication, and Analytical Skillssoftware(CMS, EWFM, Global 360) preferred
Base knowledge of eWorkforce Management or comparable scheduling software(CMS, EWFM, Global 360) preferred
Excellent Microsoft Suite skills including spreadsheet modeling, presentation decks and documents; Use of Adobe Writer
Operations experience preferred

Project Intermediate Analyst Resume Examples & Samples

Excellent communications and coordination skills
3+ years of experience working with multidisciplinary teams, managing projects and intergroup coordination
Full English and Spanish language proficiency is required, Portuguese is a plus

Transaction Service Intermediate Analyst Resume Examples & Samples

Understands procedures and controls for operational processes end to end, and authorize transactions accurately
Manage multiple transactions types of high complexity
Handle first and escalated level issues resolution
Provide creative solutions to enhance operational efficiency and increase productivity
Strict adherence to all audit and control policies
Additional coverage for peak volumes and some weekend testing
Strong knowledge on updating and maintaining processing documents and policies
Initiate and active participation in meetings and floor discussions
Manage product changes and system enhancements
Work closely with offshore / onshore teams and provide guidance and training whenever required
Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices
Moderate but direct impact through quality and timeliness of services provided that effect own team and closely related teams
To make judgments based on the analysis of factual information
College Degree or equivalent work experience required Hours: Monday to Friday, 9am-6pm
Strong knowledge of CPA guidelines
Ability to work independently as a member of the team and have the ability to lead
Candidate must be detail oriented and possess strong investigation and problem solving techniques
Maintaining Accuracy standards and attention to details
Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information; Strong verbal and written communication
Adaptable to an ever changing work environment while adhering to deadlines
Highly motivated and execution driven
Advanced skills on Excel, Access and Word and capable of performing data analysis
Must be highly motivated, self- starter, quick learner and flexible with work hours and able to work occasional weekends and holidays

Rohq-gwfm-sfe-workforce Cap Intermediate Analyst Resume Examples & Samples

Minimum education: BS/BA in related field or 2-5 years of related experience (Finance, Math and Computer Science)
Manage multiple tasks and work independently
Stong ability to learn new technical applications quickly
Professional demeanor and detail oriented
Strong written and verbal communication skills and ability to conceptualize complex business situations
Excellent Microsoft Suite skills including spreadsheet modeling, presentation decks and documents
Use of Adobe Writer
Organized management of work and workload to meet specified timelines
Knowledge of Call Management Systems (CMS) and automated scheduling software (Aspect eWFM) is a plus

Securities Processing Intermediate Analyst Resume Examples & Samples

University degree in Accountancy or Banking/Finance with 3-6 years of relevant working experience
Experience in the fund management/fund administration business will be preferred
Ability to write macros and rule logic, knowledge of SPL and data mapping will be a plus
Able to interpret legal clauses and paraphrase into simple and clear requirements
Possess strong interpersonal and written communication skills

BP & A Intermediate Analyst Resume Examples & Samples

Responsible for business analysis to develop processes and toolsets to support GTMS and the Talent and Performance Process
Develop and maintain relationships with the Human Resources and business managers across Citi
Project manage integrated efforts between CSS, Human Resources Shared Services, Human Resources and other key partners to deliver solutions for managing human capital
Facilitate the development and documentation of use cases
Present and explain project specific information to diverse types of audiences
Five years of relevant experience
Very strong analytical skills essential

Intermediate Analyst Resume Examples & Samples

Access Management – provision users to functions and data
Incident Management – resolve issues when applications are not working as expected
Change Management – coordinate changes to system or base settings
Ensure all controls relating to the supported reporting applications are operating effectively and efficiently
Investigate and resolve all financial application production issues including system availability, access and reconciliation
Analyze all production issues ensuring 1) minimal user impact; 2) mitigation plans developed/implemented to prevent reoccurrence
Identify and implement opportunities to automate, streamline and further develop reporting processes and infrastructure focusing on a better customer experience and capacity creation
Liaise with Business and Technology stakeholders in order to elicit, analyze, define, communicate and validate requirements for changes to business processes, policies and information systems
Perform analysis on all proposed changes investigating impacts to existing infrastructure
Coordinate system/process changes with technology and business partners
Adhere to and enhance (as required) a rigorous change control process for promoting changes from development/UAT into the production environment
Prepare/update reporting procedures and verification documentation for new/revised reporting processes
Ensure all month/quarter end deadlines for the user groups are met
Provide subject matter expert knowledge of financial and management reporting to relevant business areas and project teams as needed. Understand relevant business processes, business problems, client needs and opportunities in the context of the requirements and recommend solutions that enable the business to achieve its goals
Approximately 25% of the position's time is allocated to project work
Experience in a production support environment, specifically supporting/implementing Business Intelligence tools (Hyperion 11.1, Hyperion Enterprise 6.3.1, Oracle Business Intelligence or other OLAP/Business Intelligence tools, etc.)
Good understanding of TDBFG businesses preferred
Experience in Business Process re-engineering
Knowledge of SQL and/or VBA
Finance experience would be considered an asset

Hrss BP&A Intermediate Analyst Resume Examples & Samples

Must be able to define and coordinate user and business requirements, analyze solutions, develop business case justifications and submit recommendations for system and/or workflow improvements for Citi’s shared services systems
Collaborate with user, information technology resources, sponsors and business owners to ensure delivery of required outcomes or capabilities
Evaluate all options available and identify the pros and cons for each option as they relate to system processing, business processing, time and cost and recommend the best possible solutions and estimates. Understand impacts to the enterprise wide environment
Develop business and test specifications for system and/or workflow changes required for moderately complex business solutions
Develop test plans, test cases, and expected results. Execute test plans through organized functional, user acceptance and version test cycles. Coordinate the implementation of successfully tested and documented changes to production
Facilitate communication, business resource assignments and provide guidance to project team member and business areas or ensure effective and efficient implementation
Manage expectations and results throughout implementation of projects, including assessing and communicating business and technical risks
Maintain user documentation for business systems – test plans, scripts, specifications, table changes, training, interfaces and defect reporting
Contributing to business analysis to develop processes and toolsets to support both global partners and our North America Shared Service business partners
Experience in IVR/VRU management required
Expert analytical/problem solving skills and attention to detail
Demonstrate success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure
Must be able to compose and deliver business documents such as business cases, business requirements, project plans, executive summaries, governance reports, etc
Proven ability to build consensus across multiple stakeholder groups through partnership

O&t-business Intelligence IT Business Intermediate Analyst Resume Examples & Samples

Preferably a Degree or Masters in Statistic or Mathematics and/or BI new technology (Big Data tools, etc.)
Excellent analytical, communications, interpersonal, negotiation and presentation skills
Solid understanding of database concepts, ETL concepts (IBM Data Stage), Data Warehousing processes, Unix, shell scripting/XML and experience with IBM BDW/Terradata/Cognos
Must be an SME/expert on SAS BIS, specifically SAS Enterprise Miner and Campaign Studio in both deployment, development and production support, and be a global champion for best practices and optimal usage
Experience in designing performance management applications/executive dashboards around Enterprise-wide data warehouses in the Consumer Banking domain
Very good understanding of ETL source system integration and front-end design patterns, BI architecture, data quality and metadata management
Experience with batch scheduling and turning, database design/architecture and integration of the front-end MIS delivery systems
Good knowledge of data warehouse data modeling techniques/Erwin Data modeler tool
Competency in a range of technologies including J2EE 1.4/1.5, Java 5x, JSP, Rich Faces, Adobe Flash APIs, Application Server (Web Sphere), Rule Engine concepts, Open Source Tools (Log4J, Drools, Xstream), Aspect Oriented Programming, and emerging technologies
Proven IT management experience in Data Warehousing and Business Intelligence domain
Solid consumer banking domain understanding with an ability to initiate/sell/design BI application framework and plan/drive/control implementations with a specific focus on Credit Risk domain and regulatory requirements
Implementation management with hands-on experience on project risk management, requirement management, communications/stakeholder management and project financial reporting
Must have solid experience working on Business Performance Management, Campaign Management, Database Marketing supporting Decision Management and Risk Management end users
Ability to effectively network across the different levels of the organization, both business and technology internal and external partners
Professional maturity, ability to network and build key alliances within technology organization and regional business, and enforce/refine Governance rules to support G2C/Productization goals for Credit Risk domain and SAS as a BI Global standard tool
Demonstrates thought-leadership, initiative, independence and willingness to learn
Be able to take effective judgment calls that will benefit the bigger organization and resolve conflicts while being a positive change agent for the growth of the department and business he supports
Ability to network and build key alliances within technology organization and regional business, and enforce/negotiate/refine governance rules to support GOM/Productization goals within the region
Interpersonal skills to liaise effectively with project stakeholders, strong written and verbal communication skills, good analytical, problem solving, conflict management, and negotiation skills
Ability to lead and work with virtual teams across multiple locations and time zone, and different cultural backgrounds

IS Ops Intermediate Analyst Resume Examples & Samples

Bachelor’s degree with a minimum 3 years experience in code review
Experience performing manual source code review for security vulnerabilities
Experience with application code review using vulnerability analysis tools
Experience with automated code review testing results and prioritization based on overall risk. Understanding of source code build systems such as maven, ant, etc
Good understanding of all the phases of Software Development Life-Cycle (SDLC) such as analyzing, designing, coding, maintenance, testing and documentation of software products
Excellent communication skills (written and verbal) and the ability to communicate with all levels of staff and management are also essential

IT Business Intermediate Analyst Resume Examples & Samples

Responsible for Compliance & Control Management process and monthly reporting. Monitoring of GFT compliance in regard to training, mandatory technology leave, deliverable and milestone management
Manage GFT Hardware Asset Optimization program against targets, track progress and report results
Track End of Vendor support remediation plan and execution – follow up with managers, update CSI and report results to GFT Management
Be a lead for Software Management Process – help managers enter orders and track progress and PO creation. Classify orders appropriately, coordinate approval of all software & maintenance orders, and work with Procurement & Accounts Payable department to accurately pay all invoices. Troubles shoot issues with orders and vendors. Assist in preparing Software and Service Maintenance Yearly budget. Train new users and conduct “re-fresher” sessions with existing users
Serve as a point person for Space Management in Tampa; be a liaison between Citi Realty Services and GFT Tampa. Help coordinate space allocation and plans for moves
Participate in other operations related projects as necessary including project management activities, PTS, communication
The candidate must demonstrate energy and dedication, be goal-oriented and self-sufficient
Strong organizational and follow-up skills - follow through to complete project with minimal supervision
Must be proficient in Excel and Microsoft Office applications. Must be able to manipulate data and make updates and adjustments to presentation using tables, etc
Excellent Analytical skills and a commitment to quality/attention to details
Excellent presentation and documentation skills
Proven success in establishing relationships with various stakeholders and technology groups
Act as contact point for all information relating to business unit, train users as necessary
Excellent communication skills and being a team player are essential to the success of the position
Prior Citi experience with good references and track record would be preferred

IT Business Intermediate Analyst Resume Examples & Samples

Service Quality - Covers incident statistics and analysis of specific problem areas including key updates on ongoing service improvement initiatives. Root cause analysis and corresponding action owners included
Project Health - Summary of recent customer projects gone live and updates on project RAG status. Key Citi strategic initiatives updates and any exceptions for escalation are included here
Financial Performance - Monthly CTI billing to each ICG sector is presented in this area along with commentary on any adjustments and variances in charges against the CTI plan. Any exceptions to BAU run-rate need to be explained
Estate Management - Updates on the overall health of server estate in terms of utilization levels, cost optimization and risks of running non-strategic platforms and platforms that have reached end of vendor support
Risk and Compliance – VTM patching, EOL/EOVS risks status, trending and remediation plans. Two reports are required, one global and one regional and both require sourcing content from points of contact distributed across multiple CTI functions in Asia as well as NAM/EMEA regions. In some cases, these groups will produce raw data that will need to be converted into a presentable format. This function will also be responsible for producing ad hoc management reports as requested periodically by CTI management for ICG stakeholders
Working knowledge of the Enterprise Infrastructure Technology Stack - client-facing, as well as application hosting/datacenter technology
Expert knowledge of office productivity software is required to deliver required analysis and reports to internal and external stakeholders within tight timelines

Rohq-cti-it Business Intermediate Analyst Resume Examples & Samples

Service Quality - Covers incident statistics and analysis of specific problem areas including key updates on ongoing service improvement initiatives; root cause analysis and corresponding action owners included
Project Health - Summary of recent customer projects gone live and updates on project RAG status; key Citi strategic initiatives updates and any exceptions for escalation are included here
Financial Performance - Monthly CTI billing to each ICG sector is presented in this area along with commentary on any adjustments and variances in charges against the CTI plan; any exceptions to BAU run-rate need to be explained
Estate management - Updates on the overall health of server estate in terms of utilization levels, cost optimization and risks of running non-strategic platforms and platforms that have reached end of vendor support
Risk and Compliance – VTM patching, EOL/EOVS risks status, trending and remediation plans; two reports are required, one global and one regional and both require sourcing content from points of contact distributed across multiple CTI functions in Asia as well as NAM/EMEA regions; in some cases, these groups will produce raw data that will need to be converted into a presentable format; this function will also be responsible for producing ad-hoc management reports as requested periodically by CTI management for ICG stakeholders
Working knowledge of the Enterprise Infrastructure Technology Stack: Client Facing as well as Application Hosting/Datacenter Technology
Competency in navigating through complex organizational processes and developing strong working relationships with other regions; ability to take the initiative to simplify and improve processes where necessary

Workforce Capacity Intermediate Analyst Resume Examples & Samples

BS/BA degree in related field and/or 2 – 5 years of related experience (Finance, Math, Business)
Base knowledge of eWorkforce Management or comparable scheduling software (CMS, EWFM, Global 360) preferred
Proficient in MS Office software, including Word, Excel, and PowerPoint; ability to competently use Adobe Writer

Asset Servicing Intermediate Analyst Resume Examples & Samples

Front to back risk management across Elective events
Notifying all position holders (Firm, Stock lending, Swap and PB clients) with event information within 24 hours of receipt and keeping them fully updated with the event terms throughout the life of the event
Reconciliation of Citigroup’s Global Markets security holdings on internal systems across all entities
Daily communication with position holders including any Arbitrage opportunities
Management of risk to the firm and clients by receipt and application of instructions received, against the security holdings
Timely Payment and reconciliation of all entitlements due to internal and external clients against receipts on securities that are subject to corporate actions
Provide supervisor support when required
Perform first level approval sign off
Management of risk, collating and applying instructions for any elective events against the security holdings
Allocation of new securities to position holders where stock is received as the result of a corporate action
Liaise with internal and market counterparts to achieve satisfaction of claims due in respect of open/failing trades
Management and active resolution of break items
Support and cover for team colleagues during period of extensive volume, holiday and cross training
Involvement is Strategic System UAT and Requirement Gathering
Adhere to Corporate hygiene in a timely manner
Understand and adhere to Restricted List and Sanction processes
Support any market and business initiatives
Daily management of Alerts and Checklist tasks
Extensive years of Corporate Action experience in a broker dealer environment is required
Exposure to PB, Swap, Firm or Stock Lending beneficial
Able to deal with high pressure situations and ability to prioritise in a timely manner successfully is essential
Good risk management approach
The incumbent needs to be numerically and computer literate due to the numerous system applications
Must have eye for detail
Must have good excel, Word and PowerPoint skills
Good communication and client service skills
Educated to A-Level standard minimum

IS Prof.intermediate Analyst Resume Examples & Samples

Implement established procedures, policies and audit guidelines defined by the GIDA organization
Support complex bulk customer requests for comparable granting of entitlements
Collect and analyze evidence to coordinate with internal/external compliance and auditing agencies / officials
Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams
Bachelor’s degree or higher desired or the candidate should have proven equivalent work experience
Must have experience in Citi’s ICG Applications, with special focus on EEMS (Enterprise Entitlement Management System)

Engineer Intermediate Analyst Resume Examples & Samples

Key contributor to the OraaS back end automation effort
Over 7 years of industry experience
Responsible for 70% of OraaS automation workflows
Consistently good collaborator with the rest of the team

IT Project Intermediate Analyst Resume Examples & Samples

Collect, analyse, and summarize information and trends
Act as a change agent to facilitate value-added improvements
Summarize project and portfolio information and present to Senior Management
Partner with other team members to achieve organizational objectives
Review and assess existing processes to create business case for improvement
Prioritize and juggle multiple deliverables

IS Ops Intermediate Analyst Resume Examples & Samples

Identifying, researching, validating, and exploiting various different known and unknown security vulnerabilities on server and client side
Vulnerability Assessment tools, e.g. Nmap, Nessus, Qualys, etc
Exploitation frameworks, e.g. Metasploit, CANVAS, Core Impact
Social Engineering campaigns, e.g. email phishing, phone calls, SET
Understanding of OSI model

Engineer Intermediate Analyst Resume Examples & Samples

Minimum 2 years system administration experience with Cognos BI Suite and 1 year of experience with Cognos BI 10.2.x
Experience with QlikView v10 and v11 a Strong Plus
Hands-on experience with multiple operating systems AIX, Linux, and Windows, additional knowledge on VMware will be a plus. Experience with package management in Web Applications Servers as (WebSphere/Weblogic)
Solid scripting knowledge in Shell and knowledge in developing BI solutions
Solid Knowledge on SQL language and experience with multiple RDBMs
Outstanding communication, organization, time management, and interpersonal skills

ISO Intermediate Analyst Resume Examples & Samples

Organized, self-motivated and able to work independently with minimal supervision in a fast-paced environment and with tight schedules
Experience in either IT Analysis/Data Mining/Reporting
Project Management, Information Security or Control and Compliance will be an added advantage

AML Optimization Intermediate Analyst Resume Examples & Samples

Providing training and mentoring to analysts on investigative techniques, internal systems, products and money laundering policy and regulation
Providing assistance on ad-hoc projects, as needed
Assisting in the development and implementation of improvement plans as each baseline Optimization review is completed
Representing the Optimization team in a highly visible initiative and interacting with Lines of Business, Technology, and Compliance to successfully complete optimization reviews
Serving as Subject Matter Expert for multiple products in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity
Performing peer review of investigations to ensure appropriate dispositions have been recommended by analyst
Interacting with statisticians throughout the Optimization process
Conducting searches, gathering data and recording evidence from Citi internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within Citi. Create and maintain case write-ups
Working knowledge of and the capability to implement multiple sets of procedures
Minimum 1+ years experience in AML Monitoring
Good understanding of AML Monitoring Processes
Ability to interact effectively with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)
Ability to be trained on procedures for different products
Fluent command of Spanish as well as English (required)

BP&A Intermediate Analyst Resume Examples & Samples

Operate under general or minimum supervision and perform duties with an opportunity for judgment
Consults with functional unit management and other personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
Assess and validate activities to determine if a solution has fulfilled the requirements
Participates in user acceptance testing and testing of new system functionality
Develops training curriculum and conducts formal training sessions covering assigned systems
BA/BS degree with 2+ years of relevant experience in technical writing, process
Excellent written and verbal communication, particularly within the realm of
Proven track record of successfully working with and creating requirements for a

IT Project Intermediate Analyst Resume Examples & Samples

Workload management and planning skills
Financial management skills within the project context
Communication (verbal and written) and presentation skills
Negotiation and conflict management skills
Strong MS Office skills
Working knowledge of project tools is an advantage

BP&A Intermediate Analyst Resume Examples & Samples

Oversees and manages customer inquiries through to resolution
Manages ad-hoc reporting requests, including data mining to support analytics for customers
Monitors SLAs for products in production and facilitates issue resolution and external communication by partnering with leadership team
Maintains a logical and well-organized central documentation repository for all processes
Responsible for requesting and monitoring of production releases for all products
Support of any reporting requiring manual intervention
BA/BS degree with 2+ years of relevant experience in data analysis OR 4+ years of equivalent, relevant experience
Excellent written and verbal communication, particularly within the realm of customer correspondence and analysis skills
Sufficiently capable in writing simple to complex SQL queries
In-depth knowledge of Microsoft Office products, with advanced experience in Microsoft Excel and Access
Demonstrated problem solving and analytical skills with the ability to effectively conduct root cause analysis
Commitment to continuing education, professional development, and awareness of emerging development technologies

BP&A Intermediate Analyst Resume Examples & Samples

Support Global Project Managers with flagship initiatives
Work in a demanding team environment
Project discovery and due diligence
Vendor discovery
Stakeholder identification and engagement
Support technical and operating model working sessions
Research and development for technology solutions and industry standards
Work on initiatives and improvements related to project management methodology
Deal effectively with senior and technical managers
Tracking of project deliverables
Provide coverage for Project Managers
Identify value add trainings, white papers, and other research vehicles
Must be proactive and diligent on task assigned with minimal supervision
Ability to meet deliverables and timelines for predetermined as well as ad-hoc tasks
Articulate and effectively communicate, both orally and in writing, with an energetic, charismatic and approachable style
Flexible with the ability to multi-task and make real-time adjustments to scope and priority
Ability to create meaningful and strategic communications and presentations with an emphasis on visualizations
Excellent interpersonal skills - able to deal with a range of senior/junior staff across a number of departments
Must be able to structure, plan, and execute strategic initiatives with the right project discipline with minimal supervision
Strong skills in relationship building
Commitment to quality, attention to detail, and continuous improvement
Focus on delivery and execution
Strong mathematical or analytical background with keen attention to detail
Must be able to take initiative and ask probing questions to identify risks and opportunities
Contact Center knowledge

Engineer Intermediate Analyst Resume Examples & Samples

Ability to perform complex and varied assignments in support of the team’s scope of work
Planning, multi-tasking, and prioritization skills
Strong people, process, and business focus
Cisco Certified Network Associate(CCNA) knowledge of Cisco routers and switches, knowledge of routing protocols like RIP, EIGRP, BGP and OSPF and LAN switch technologies including spanning tree
Knowledge of data networks within the various enterprise levels from branch/ATM's, Campus sites, WAN circuit technologies and Data Center network technologies and 3rd party technologies
Ability to liaise with the PM, discuss business requirements directly with the business, communicate potential options and solutions both in layman terms to the business but also in technical speak to the implementers of the solutions and the peers reviewers of the design
There are also requirements to work with 3rd party companies that the business need to communicate with and talk ad exchange complex information so that the end to end communication works

BP&A Intermediate Analyst Resume Examples & Samples

BA/BS degree with 2+ years of relevant experience in technical writing, process flow, and/or analytical capacity OR 4+ years of equivalent, relevant experience
Excellent written and verbal communication, particularly within the realm of technical writing and analysis skills
Proven track record of successfully working with and creating requirements for a team of developers with the ability to establish and maintain strategic relationships with peers, project managers, and other constituents and adjust priorities and scopes of work as needed

Engineering Intermediate Analyst Resume Examples & Samples

Perform an in depth discovery to capture what the business is truly attempting to accomplish
Partner with other team members outside or within Contact Center team during different phases of the project
Work aligned to the process stablished
Leverage tools already defined to collect requirements and produce Level 0 cost
Facilitate internal design reviews /adherence to the internal process
Participate in vendor design review calls
Produce designs for CORE contact center environments aligned with the strategies of the Corporation
Produce weekly reports of the status of the projects
Drive Technical design and documentation
Project management and engagement/adoption management
Business requirements and technical translation skills
Able to facilitate small working groups to resolve technical issues
Develop communication plan under supervision of senior leadership
Maintain reporting and standard documentation repository and internal social communications experience
Significant soft skills regarding relationship building
Strong process oriented experience
Advanced PC skills and Microsoft Office tools required
Ability to read, comprehend and develop business requirements
Detail and customer focused mindset
Able to work in a fast paced agile manner in a continuous delivery model
Have the ability to think and act strategically. Think steps ahead of the impact of their decisions
Must have the ability to learn new processes, technologies and ne domains to advance the program goals

Rohq-gida-intermediate Analyst Resume Examples & Samples

Able to perform complex ID provisioning such as developer, bulk and Admin IDs andbasic Functional ID related processes
Able to perform complex ID provisioning such as developer and Admin IDs andbasic Functional ID related processes
Able to constructively participate in e2e projects
Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work
Ability to explain basic principles behind IS/GIDA policies and guidelines
Assists in development of others
Seeks some input from others
Able to comprehend most risks in decision making
Involved in making mid-level decisions
Self-accountable for goal achievement

Rohq-gida Intermediate Analyst Resume Examples & Samples

Assist the team on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies / officials
Demonstrates strong understanding of the respective Citi products, processes and policies. Initiates process changes, suggestions based on Lean methodology
Understands Project Management principles . Able to constructively participate in e2e projects. Able to lead small projects
Maintain excellent availability to achieve strong results
Understands decision making process. Seeks some input from others. Aware of all risks associated with own work and team. Able to comprehend most risks in decision making. Involved in making mid- level decisions
Minimum High School Degree, however Bachelor's degree or higher desired or the candidate must have proven equivalent work experience

IS, COB & Controls Intermediate Analyst Resume Examples & Samples

Coordinate Business As Usual (BAU) activities, overseeing Risk & Control activities. Provide assistance to application owners/management team to ensure Risk & Control issues and initiatives are addressed timely
Assist technology teams in responding to audit requests, perform review of deliverables for completeness and accuracy as needed
Work with the Risk & Control teams to analyse latest program and project scorecards, preparing execute summary reports for IT & Control management
Perform Managers Control Assessment (MCA) testing of IT General Controls. Analyse test results and open corrective action plans as needed. Identify emerging risks and prepare Quarterly Risk Assessment (QRA) documents to summarize overall MCA results
Facilitate compliance with Citigroup Policies, Standards and Regulations, such as but not limited to Sarbanes Oxley (Sox-404), Dodd Frank, Volcker, Operational Risk, Export License, Vendor Management, Data Privacy, etc
Perform and report on trend analysis, identifying opportunities for process improvements
Minimum 3 years of experience in Audit, Information Security or Risk Management
Experience performing IT Business Analysis, Project Management or similar work is an advantage
Strong knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills (VBA, SQL is a plus)
Ability to analyse large amounts of data, decipher items relevant to the development unit covered, and determine corresponding risk
Possess the ability to develop and maintain good working relationships with various levels of management
Industry certifications, such as CISA, CISM, CRISC, CISSP would be an advantage

MYS Ctsm Kl-global ID Administration Intermediate Analyst Resume Examples & Samples

Assist the team on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
Able to perform complex ID provisioning such as developer, bulk and Admin IDs and basic Functional ID related processes
Conduct Citi Information Security Administration Repository Inventory maintenance
Able to perform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processes
Understands Project Management principles
Able to lead small projects
Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work. Ability to explain basic principles behind IS/GIDA policies and guidelines
Providing coaching to other team members
Understands decision making process. Seeks some input from others
Understands change theory and how to manage resistance. Promotes the positive outcome of the change initiative
Minimum High School degree, however Bachelor's degree or higher desired or the candidate must have proven equivalent work experience

Gida Migration Intermediate Analyst Resume Examples & Samples

Work closely with Service Delivery, Risk and Control and the Process Standardization teams
Manage risk, dependencies, and issues to ensure that migrations complete on time
Working with Senior Team members on the team to develop reports, project charters, project plans for migration projects
Have good understanding of how GIDA team interacts with others in accomplishing the objectives of the area
Extensive experience in projects or other shared services/administration function, preferably on ID and access management
Enhanced knowledge of Microsoft Office products, i.e. Word, Excel, PowerPoint, Outlook and MS Project
Ability to work with a variety of people from all areas of Citi

Transaction Services Intermediate Analyst Resume Examples & Samples

Support Medium Intensity client base on all Account Opening and Account Maintenance needs
Support the pre-implementation process, attend kick off meetings, assist in deal structuring
Perform a complete review and due diligence of the documentation ensuring all Citi, Constitutive documents provided are in order as per the country of account opening and in line with all legal and regulatory requirements
Review and execute all account maintenance requests as received from clients
Building relationships around the EMEA branch network, initiating changes as deemed appropriate to improve cycle times / improve the client experience
Experience in Documentation Review, Legal or KYC space
2nd European language beneficial

Project Intermediate Analyst Resume Examples & Samples

Performs daily Fed presentment processing payments and returns for all TC’s transactions
Performs research and follow-up on applicable customer inquiries from various correspondence received daily for appropriate resolution that could involve a stop payment on issued check(s) or refund on presented check(s). This task also involves assisting to maintain inquiry log on all correspondence and entering information in the main system to perform required customer transaction(s)
Support/perform the TC’s escheatment of funds to each of the states per applicable escheatment filing laws
Support/perform the Holder Reimbursement process to recover liability resulting from the presentment of TC’s previously escheated to states
Review pending recovery balances to allow for timely submission of refund claims previously escheated to the states
Interface with various states to ensure data integrity for claims
Perform timely follow-ups to secure recovery of outstanding claims
Monitor balances to remain compliant with GIL aging standards
Prepare and perform funds transfer requests in appropriate currency
Analyze transactions to identify potential fraud or financial discrepancies and initiate the investigation and recovery process as deemed necessary
Assist in resolution of ad hoc customer queries and complaints
Support periodic Continuity of Business testing and records retention program and perform other business duties as assigned
B.S. or 5 years experience
Proficient with MS Word and Excel
Experience in operations, account reconciliation, client services, collections, system testing
Knowledge of US Escheatment law is a plus, but not required
Detail oriented, highly organized, flexible
Ability to perform with minimal direction and supervision
Ability to work with multiple systems and processes

BP&A Intermediate Analyst Resume Examples & Samples

Candidate must demonstrate ability to solve complex business problems through comprehensive data analysis and/or process re-engineering and concisely present and defend recommended business solution
Ability to communicate effectively in non-technical terms at all levels of the organization
Must be able to organize and prioritize multiple assignments to meet tight deadlines
1-3 years of development using SAS and/or SQL/Oracle experience required
1-3 years UNIX experience desired
Proficiency with MS Excel and PowerPoint required

Gida-intermediate Analyst Resume Examples & Samples

Strong understanding of the respective Citi products, processes and policies
Ability to review processes in accordance to Citi Policies
Conduct Citi Marketplace product maintenance
Perform complex ID provisioning such as developer and Admin IDs andbasic Functional ID related processes
Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
Responsible for the service/compliance quality and accuracy
Demonstrates strong understanding of the respective Citi products, processes and policies
Lead small projects
Ssists in development of others
Aware of all risks associated with own work and team
Involved in making mid- level decisions
Understand Citi, organization and department vision, strategy and goals
Understands effective interpersonal techniques
Minimum high school degree, however bachelor's degree is an advantage

Gida-intermediate Analyst Resume Examples & Samples

Assist the team on compliance calls, meeting with Audit.Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
Aware of all risks associated with own work and team. Able to comprehend most risks in decision making
Minimum High school degree, however bachelor's degree is an advantage

IT Business Intermediate Analyst Resume Examples & Samples

Financial Modeling of Projects spends to ensure accurate spend projection
Own the IEP review & process from the PPM space
Project, review and communicate the allocations for Projects
Governance of the actual spends
Weekly/Monthly review and reporting of spend status
Manage ad-hoc analysis and reporting requests from CTI APAC Management
Work, liaise and coordinate with the Regional/Global CTI Teams, Project Managers, Regional Domains Heads and Team Coordinators, and also operational partners like Finance
Very numerate with excellent excel skills
Strong skills in financial planning, presentations and communication
Strong meeting organization and facilitation skills, experience and ease in interfacing with Senior Management and technical support teams
Analytical, flexible, team-oriented, have good interpersonal and follow up skills with strong attention to detail and ability to multitask

Gida-migration Intermediate Analyst Resume Examples & Samples

Establish relationships with Service Delivery teams to improve migration efforts and end result
5 years Project Management experience is required, preferable experience in transition projects or standardization projects
Knowledge and experience managing AD/Wintel domains and user provisioning will be in plus
Good Presentation skills
Skilled communicator who can influence solutions with business partners

Rohq-gida-gida Intermediate Analyst Resume Examples & Samples

Knowledge with security/risk administration and management
Knowledge on regulatory and audit processes/requirements gathering
Ability to present to middle and senior management
Knowledge on project management
Intermediate knowledge on monitoring and support tools required for review and reconciliation (i.e. Microsoft Excel, Macros)
Ability to lead, manage and coach a group of diverse individuals
Ability to communicate well with different levels and dynamic types of stakeholders globally
Ability to develop strategies for QA and process improvements

Engineer Intermediate Analyst Resume Examples & Samples

New software assessment within ETL Data Integration domains
Download software from vendor site, install in LAB, validate and run pre-defined test cases
Security assessment, CIVA tests, TDLC completion,
Integration with ETL automation workflows
RFT, RFP, RFI communications
Performance tests, comparison between ETL tools
SME consulting for ETL products, and support to APAC, EMEA as well as NAM
4+ years overall IT experience
3+ years ETL development experience, creating projects, setting up variables, server and parallel environments,
3+ years of experience in running ETL jobs in production and troubleshooting ETL Platform and client issues to root cause
Installation, administration and maintenance of ETL software and solutions
Hands on experience with ETL tools
Strong understanding of UNIX platforms, and programming with shell scripts

Project Intermediate Analyst Resume Examples & Samples

Bachelor's Degree or equivalent experience preferred
Recovery experience preferred
Able to communicate both verbally and written in a clear, concise manner
Ability to facilitate meetings with stakeholders from multiple business functions and levels
Ability to determine timelines and set achievable deadlines
Adaptability to fast changing environment
Build relationships
Self-starter willing to dive into details of processes and multi task to successfully complete projects on time
Microsoft Office proficiency a must
Visio experience preferred, but not required

Rohq-gida-intermediate Analyst Resume Examples & Samples

Able to handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service
Assist the team on compliance calls, meeting with Audit
Initiates process changes, suggestions based on Lean methodology

Hrss BP&A Intermediate Analyst Resume Examples & Samples

Primary function will be to lead in the design and execution of system enhancement for the Connect One IVR (Interactive Voice Unit) infrastructure and its proper operation, configuration, and support including optimizing the user experience and ensuring the changes meet business and technical requirements while maintaining a reliable recording system
Configures and manages tables, prepares process documentation, and analyzes system capabilities to resolve requests for process, configuration, output, input, and controls
Must be able to define and coordinate user and business requirements, analyze solutions, develop business case justifications and submit recommendations for system and/or workflow improvements for HR system support
Work with development team supporting applications and systems which interface with the Connect One IVR to resolve issues as well as implement improvements
Evaluate all options available and identify the pros and cons for each option as they relate to system processing, business processing, time and cost and recommend the best possible solutions and estimates. Understand impacts to the HRSS environment
Manage multiple voice recording projects globally and ensure standards and delivery of solutions are to Citi standards and within time and budget
Provide technical guidance to colleagues and document new, as well as update existing, policies and/or procedures
Contributing to business analysis to develop processes and toolsets to support both global partners and our Shared Service business partners
Call Center Expertise in one or more of the following disciplines - ACD, Avaya PBX, ASAI, GeoTel, SBC, Network IVR, and Voice and Data Networks
IVR (Interactive Voice Response), VRU (Voice Response Unit) or Complex Table Management experience preferred
Knowledge of network and web related protocols a PLUS (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
HRMS or People Soft expertise a plus
Self-starter, with the ability to "think outside the box", applying knowledge and experience to ambiguous situations which may require flexibility in decision making to resolve an issue
Required to be organized, possessing project management skills, and strong follow-up skills
Able to set goals and complete deliverables with minimal direction and/or support, as well as the ability to identify and escalate broader issues
Must be able to work in cross functional team environments, possess good interpersonal skills, while being able to work independently

Project Intermediate Analyst Resume Examples & Samples

Must have a high level of intellectual curiosity
Must be highly proficient in Microsoft Office Suite, specifically PowerPoint and Excel (v-look ups, pivot tables, macros, "as if" statements, etc.)
Excellent written, verbal and interpersonal communication, organization, analytical and statistical skills
Critical thinking skills and the ability to quickly assimilate new information
Experience in Customer Experience analysis, including web analytics, customer segmentation analysis, contact center analysis, marketing analytics, etc. preferred
Adobe Analytics and/or Tealeaf experience preferred
BA/BA or equivalent work experience required

BP&A Intermediate Analyst Resume Examples & Samples

Bachelor’s Degree or equivalent experience is preferred
Familiarity with financial reporting and budgeting preferred
Intermediate Microsoft Excel skills, including familiarity with macros and advanced formulas
Intermediate Microsoft Access skills
Ability to adhere to strict deadlines
Attention to detail and accuracy extremely important and vital
Demonstrated analytical research and resolution skills
Excellent Communication skills—both written and oral
Ability to build relationships and work effectively both within a work group and across operational departments
Ability to multi-task and prioritize diverse and changing workload

Migration Intermediate Analyst Resume Examples & Samples

Execute the migration activities working closely with the service delivery organizations who will manage the work
Prepare reports on progress and manage all risks and issues for migrated processes
Perform tasks in accordance with the policies of Citigroup
Presents, facilitates and leads assigned minor or medium level migration projects using methods of culture-appropriate data gathering and analysis, project management and state of the art presentation and platform skills
Provides event follow-up to monitor the progress of planned migrations to assure timely action, appropriate management support, and achievement of expected benefits
Knowledge of application security compliance processes and systems is a key requirement
Knowledge of access management processes in Citi including usage of systems like CSI, EERS, CISAR, Archer
Has to be able to pay attention to details, and demonstrate logical thinking
Self-motivated, ability to work in virtual team
Has to take initiative, and be creative and flexible
Excellent customer service orientation, interpersonal, negotiation skills and ability to set priorities and work under pressure and deadlines
Proven ability to drive and execute innovative solutions and strategy into daily processing
Possessed of good negotiation and troubleshooting skills
Must have excellent written and verbal communication in English

Enterprise O&t-is Professional Intermediate Analyst Resume Examples & Samples

Strong technical and/or IT audit background in/practical knowledge of a wide variety of technologies. Technologies include server infrastructure & operating systems, network & web infrastructures, database architecture and intrusion detection/prevention systems
Self-driven performer with established skills in tracking self and project performance, anticipating and recognizing problems and escalating issues appropriately
Strong ability to interact and communicate both written and verbally with people at all levels, both technical and non-technical, in a dynamic environment where interactions are not always in person
Must be flexible to ensure assessments are performed by the mandated compliance date and be able to manage multiple assessments simultaneously
Industry certification such as CISSP, CISA or CISM strongly preferred, however, equivalent education degrees will be considered. Candidate without industry certification will be expected to obtain industry certification within one year
Experience that is considered a strong plus: performing information security assessments; providing information security guidance to business stakeholders; interpreting and applying information security policy and standards
Position requires travel (both US domestic and international - Canada) on an average of 35%. Most travel is 1 - 2 night business trips several times a month

Rohq-gida-intermediate Analyst Resume Examples & Samples

Provide security oversight and review of access entitlements to infrastructure resources
Define secure configurations leveraging advanced technical knowledge and problem solving skills with infrastructure applications, database, Unix servers and privileged appliances or devices
Coordinate with business and technology units regarding development and delivery of information security solutions
Collaborate with GIDA teams to develop and implement strategies to identify gaps, manage and mitigate risk within GIDA and Citi as a whole
Assist the Team Lead or Manager on Risk & Controls, Internal and External audits requirements, forecasting and reengineering initiatives
Assist the Team Lead or Manager in employee engagement activities and VOE initiatives
Identify and develop continuous improvement or optimization program for existing processes and procedures
Assumes informal/formal leadership role within the teams; involved in coaching and training of new or junior team members
At least 3-4 years’ experience in Information Technology job function, or related field
Fundamental knowledge in Wintel platforms and systems - concepts, commands and scripts
Ability to multitask and able to work independently with minimum supervision

Gida Marketplace Solutions Intermediate Analyst Resume Examples & Samples

Create and maintain Citi Marketplace (CMP) products in different tools, systems based on properly authorized requests, or Quality Assurance instruction
Provide customer and systemic support regarding GIDA’s CMP products and tools via phone, e-mail and virtual request or incident management systems
Keep procedures up to date and adhere to them
Programmer’s mindset
Excellent verbal and written communication skills in English and at least one more regional language
Ability to work both individually and in team in order to accomplish team goals
College or university degree is preferred
SSCP/ITIL certificate is advantage

BP&A Intermediate Analyst Resume Examples & Samples

Project / Process Management exposure
Workforce Management knowledge
Technology exposure (infrastructure, development, and/or system administration)
Voice infrastructure understanding
Knowledge of SharePoint administration

Rohq-esc-bp&a Intermediate Analyst Resume Examples & Samples

3+ plus years of professional, diverse experience across the finance industry, functions, and businesses
Experience with presenting and delivering clear messages to all levels of management
Strategic project management
Outstanding analytical and quantitative capabilities
Process improvement skills an advantage
Excellent business writing, verbal and interpersonal communication skills
High motivated and self-driven with ability to multi-task, prioritize, and manage multiple projects while meeting all deadlines
Collaborative work style with the ability to effectively interact with partners across geographies and functions
Clear/logical approach to problem-solving in order to break issues down to components parts and identify most important issues
Knowledge of MS Office suite, including Excel, Word and PowerPoint is critical to the function
Experience in web based development or collaboration tools an advantage

Intermediate Analyst Resume Examples & Samples

Responsibility for ensuring application availability, data integrity and a positive user experience for supported systems
Passion for providing superior customer service and inspiring that passion within the team
Ability to build effective working relationships with teams and individuals at all levels
Strong organizational skills with a proven track record of managing workflow to ensure timelines are met with a high degree of accuracy
Superior written and verbal communication skills, including the ability to communicate complex situations and ideas in a clear, simple and understandable manner
Solid understanding of the Finance function
Strong technical background with hands on experience working with Finance applications, specifically General Ledgers and posting tools
General understanding of data flow, data integrity and audit controls
Ability to work effectively in an extremely fast paced and evolving environment
Proficient in identifying risks and mitigation strategies
Proficient in MS-Office applications (Excel, Word, Access)
Experience in a Production Support environment, specifically supporting / implementing Finance applications
VBA/SAS/SQL experience

Engineer Intermediate Analyst Resume Examples & Samples

Must have at least 5 years experience in IT
Must have expertise in leading database products - Oracle, MSSQL, MongoDB, MemSQL, DB2 LUW, Netezza
Must have skills in shell scripting
Knowledge/experience in coding in Java/.NET is a plus

100

Engineer Intermediate Analyst Resume Examples & Samples

Extensive experience in design and engineering of HPC solutions that are optimized for a given application
Strong understanding of Grid engine technologies (IBM Platform Computing, LSF, DataSynapse, Mesos, Adaptive Computing)
Familiar Distributed/Commodity compute; Intel CPU architecture
Strong understanding of Linux and Windows kernel and underlying subsystems -- I/O, network, and memory
Ability to design, manage, and successfully deliver challenging, multiphase projects within time/budget
Ability to define business use cases for alternative compute paradigms (GPGPU/Xeon Phi/FPGA)

101

Marketplace Solutions Intermediate Analyst Resume Examples & Samples

Perform housekeeping tasks in supported systems
2 year Service Center experience is required
General knowledge of HTML, XML, Network protocols and DBA i.e. Microsoft SQL, Oracle, etc. is preferable
Strong interpersonal, negotiation, relationship development and prioritization skills
SDLC and testing experience is an advantage

102

AML Optimization Intermediate Analyst Resume Examples & Samples

Assisting in the development and implementation of improvement plans as each baseline Optimization and/or CIP review is completed
Representing the Optimization team in a highly visible initiative and interacting with Lines of Business, Technology, Compliance and Operations to successfully complete optimization reviews
Apply/adapt changes obtained from training and the implication of any imposed sanction(s) or laws/regulation(s) to the task at hand. Performing detailed investigations and documenting results clearly
Conduct enhanced due diligence investigations following Citi policies and procedures

103

Rohq-gida-css-intermediate Analyst Resume Examples & Samples

Demonstrates strong understanding of end to end Citi products, processes, policies, regulations, and governance
Lead and resolve severity escalations and identify root cause and creating corrective action plans
Represent GIDA Service Delivery on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
Approves annual review of Process Control Manual documents associated with specific systems assigned
Interprets and guide others in the principle of Information Security concepts and policies; and develops and implements into day-to-day work
Responsible for closure and keeping the inventory up-to-date
Accountable for accuracy of ISA inventory
Leverages Individual Development Plan process to increase performance
Addresses performance issues
Works with others to identify development needs and resources
Utilizes effective interpersonal techniques
Understands complex change theory and how to overcome resistance to change. Drives change from start to finish
Develop and drive a high-performance team by recruiting the right skills sets for the team and conducting regular one-on-one meetings with each full time staff member, ensure appropriate training is provided to the team, encourage personal development plans and deliver specific ongoing feedback at every opportunity
Strong communications, presentations and negotiations skills
Education Level: Bachelor's degree

104

IT Quality Intermediate Analyst Resume Examples & Samples

Demonstrated technical proficiency in PowerPoint , Excel, Word, SharePoint, and MS Access
Excellent communication skills, including verbal, written and presentation are required
ITIL V3 Foundation certification a plus
Ability to deal with unplanned challenges, work through obstacles and make sound business decisions
High level of self-motivation and ability to manage multiple activities
Ability to apply technical knowledge to identify problems and develop tactical and strategic solutions
Ability to establish strong relationships with customers and technical groups to enhance teamwork and improve service levels
Ability to influence others with continual process improvement recommendations
Strong process, business and Continual Service Improvement focus
Ability to use practical experience and analysis to develop creative and innovative solutions
Strong problem solving and contingency planning skills

105

BP&A Intermediate Analyst Resume Examples & Samples

SQL/SAS a plus
Knowledge of SharePoint administration a plus
Ruby script and C# knowledge a plus, or ability to learn quickly
Awareness of EUC policy and administration a plus

106

Rohq-gida-intermediate Analyst Resume Examples & Samples

Utilize key information security administration applications and tools
Ensure adherence to pre-assigned SLO requirements for designated requests
Execute client interactions, either by phone or email, with clear, concise terms while adhering to the GIDA Customer Service Guidelines
Maintain excellent productivity to achieve strong results
Ensure maintenance of established access is kept up to date and active for all systems assigned
Under supervision, participate in annual review of PCM documents associated with specific systems assigned
Support and participate in assembling facts and input for escalation issues to be submitted to senior team members when necessary
Analyze GIDA Service Catalog requirements for Citi’s global customer base within established support thresholds
Develop appropriate security solutions compliant with security policy by leveraging knowledge of applicable technical platforms and business processes
Implement established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
Manage risk and risk controls by analyzing the root cause of security issues, impact to business, and required corrective actions
Interface with business managers, end-users, and technical staff for provisioning access while exercising independent judgment in analyzing, configuring, trouble-shooting and fulfilling required security solutions including permissions and entitlements for trouble tickets
Collect and analyze evidence to coordinate with internal/external compliance and auditing agencies/officials
Create, maintain and perform annual review of PCM documents associated with specific systems assigned
Provide informal guidance or on-the-job-training to new team members
Bachelor's Degree in Computer Science or Information Technology or higher
3-5 years working experience in Information Technology or Information Security or similar fields
Background in Unix or Linux system administration or server management, programming or scripting on Open-Source applications or systems
Knowledge on or familiarity with infrastructure security tools and components: KDC LDAP, DAP, Powerbroker, Quest - TPAM, CyberArk - Secure and Service Now
Good communications skill and can do complex tasks or projects with minimum supervision

107

AML Intermediate Analyst Resume Examples & Samples

Analyzing alerts and investigating transactional activities to detect any suspicions of money laundering or terrorist financing activity
Conducting searches, gathering data and recording evidence from Citi internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within Citi
Creating / Maintaining cases
Preferred: Experience in banking operations or compliance

108

Marketplace Solutions Intermediate Analyst Resume Examples & Samples

Bachelor's degree or proven equivalent work experience
Excellent verbal and written communication skills in English and at least one more regional language, preferably Spanish
SSCP/ ITIL certificate is an advantage

109

Gida Marketplace Solutions Intermediate Analyst Resume Examples & Samples

Report and track compliance deficiencies to management
Ensure ability to continuously improve existing service / quality of processes and to meet the business needs
Identify interdependencies between sites and/or processes and work closely with peers to introduce these
SSCP/ ITIL certificate is advantage

110

IT Project Intermediate Analyst Resume Examples & Samples

Quality check funding proposal business case prior to Senior Management approval
Ensure capital management system accurately reflects proposal financials
Initiate approvals with Senior Management. Ensure expeditious decisioning
Manage help desk services provided to project managers throughout the procect lifecycle (initiate, plan, execute and close phases
Advise project managers on pm process and tools
Understand all aspects of project management tools, including configuration, administration and education
Create self help instructional materials of PM process and tools
Collect, analyse, and summarize help desk metrics
Review and assess existing processes to create business case for service improvement
Act as a change agent to facilitate value-added process improvements
Prioritize and juggle multiple deiverables
Strong workload management skills
Use of visual aides for summarizing data
7 to 10 years experience with customer service or finance
Proficient in Excel, experience with Pivot Tables and developing reports using formulae, experience with macros and Visual Basic for management reporting preferred
Proven ability to manage a function
Experience with Balance Sheet and Income Statements
Knowledgeable with business case usage
Experience with technology and/or projects is a plus

111

Rohq-gida-intermediate Analyst Resume Examples & Samples

Interface with business managers, end-users, and technical staff forprovisioning access while exercising independent judgment in analyzing, configuring, trouble-shooting and fulfilling required security solutions including permissions and entitlements for trouble tickets
Assemble facts and input for escalation issues to be submitted to senior team members when necessary
Ensure maintenance of established access is kept up to date and active
Moderate but direct impact through close contact with the businesses' core activities
May occasionally provide informal guidance or on-the-job-training to new team members
Must have completed a 4-year bachelor's degree or equivalent, preferably in Information Systems related courses
3+ years of experience working in a Mainframe environment
Solid skill sets in mainframe security tools is required. RACF profile and resource administration, ZSECURE, TSO/ISPF, z/OS, JCL Utilities and MVS System skills
Strong problem determination, solving and analytical skills
Able to make responsible and effective decisions
With good verbal and written communication skills to technical and non-technical audiences of various levels in the organization
Pro-active and possess strong leadership skills
Experience in establishing and maintaining effective working relationships with employees

112

BP&A Intermediate Analyst Resume Examples & Samples

Partnership with internal clients in order to understand the reporting requirements
Timely delivery of requested reports (recurring and ad-hocs) with the highest quality
Designing, documenting, creating, testing and maintaining of MIS Tools used for reporting using available tools - Business Objects, Oracle SQL Developer, MS Excel, MS Access, VBA i SharePoint
Participation in projects focused on designing and development of Business Intelligence tools according to current business needs
Data analysis (on regular basis) using the knowledge from various departments
Presenting, to senior managers, work results based on available statistics

113

BP&A Intermediate Analyst Resume Examples & Samples

Prior experience with Finance and Risk Systems preferred (but not mandatory)
Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands
Identifies, develops, and initiates innovations and solutions where precedents and procedures might not exist
Ability to work with minimum supervision as an individual contributor or as part of a larger team
Critical Thinking & Problem Solving Skills: Analyze decisions and action areas strategic direction. Escalates problems that require attention in a timely basis
Collaboration: Demonstrates collaboration skills and techniques which appropriately define alternate solutions, resolve conflicts and create lasting productive relationships with clients

114

Gida Intermediate Analyst Resume Examples & Samples

Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
Demonstrate knowledge of formulas and tools within Microsoft applications and use them competently
Constructively participate in e2e projects
Understands effective team skills and applies them
Understands decision making process
Aware of all risks associated with own work and team. Able to comprehend most risks in decision making. Involved in making mid-level decisions
Relates own work to department, organization and Citi vision, strategy and goals
Understands why the organization needs to change to remain competitive

115

BP&A Intermediate Analyst Resume Examples & Samples

Candidate must be focused on quality and timeliness
Must be proficient with Microsoft Excel, Powerpoint and at least a working knowledge of Access
Must possess excellent interpersonal, verbal and written communication skills
Organized with the ability to meet multiple deadlines in a fast paced environment with a positive approach toward managing change
Ability to influence, resolve conflict and build trust and collaborative relationships
Strong bias for action, execution and forward progress
Effective analytical and administrative skills
High level of integrity
Identifies strategy and opportunity areas and provides input on key drivers and recommended solutions

116

Transaction Services Intermediate Analyst Resume Examples & Samples

Support High Intensity client base on all Account Opening and Account Maintenance needs
Review and execute all account opening and maintenance requests as received from clients
Attend regular conference calls with customers to provide updates on the account opening and maintenance requests status, and guidance for the completion of documentation as required
Ensuring that all client queries are responded to within 24 hours period
Building relationships around the EMEA branch network, initiating changes as deemed appropriate to decrease cycle time / improve the client experience
Manage daily/weekly/quarterly operational control related activities as relevant to the role
Extensive years banking experience, preferably in the operational environment
Previous experience on documentation review/Legal/KYC is preferred
Customer communication experience
Computer literate with knowledge of MS Office application
Ability to deliver the results by deadlines
Self-motivated and organised

117

AML Ops Intermediate Analyst Resume Examples & Samples

Obtain and analyze transactions and transaction patterns related to Foreign Correspondent Bank client activity, validate know your customer
Using proprietary, subscription and public databases, research entities related to the transactions
Thoroughly and succinctly document the research and analysis related to the financial activity and related entities for an audience that includes: - Regulators - Internal Audit - Relationship Managers - Senior Managers and - Internal Compliance
Meet or exceed quality, productivity and timeliness goals
Communicate with internal entities, including senior managers and other Citigroup AML monitoring units to ensure findings are incorporated in all aspects of the ICG-GTS AML control program
Understanding of the mechanics of Foreign Correspondent Banking (FCB)
Highly proficient in MS excel (sort, pivot tables)
Knowledge of MS Access is a plus
Highly proficient AML investigator with demonstrated experience in AML monitoring
Knowledge includes: - Anti Money Laundering Laws and Regulations - Procedural / Policy requirements (including documentation) - Systems Applications used to support investigation process
Fluent in English spoken and written
Excellent judgment and assessment skills. Successfully employs personal curiosity to conduct in – depth investigations (more than “normal”)
Excellent organizational and prioritization skills
Follows through to complete deliverables timely
Excellent work ethic (respectful, honest, considerate, self-motivated, can work independently without supervision, works well under pressure, readily adapts to changing work priorities, accountable)
Excellent communication skills – as evidence by ability to concisely and meaningfully explain and document investigation
Demonstrates initiative and creativity in problem solving
1 years minimum of AML monitoring experience of Citi's corporate client accounts: financial transactions/ transaction patterns/counterparties (including the customers of the client), and utilizing KYC documentation and research to evaluating AML related customer risk
Finance/Banking background is a plus
Minimum Bachelor’s degree or equivalent required. MBA degree desirable

118

Kyc-intermediate Analyst Resume Examples & Samples

Responsible for checking all KYC Records within team, and capturing rejection reasons per record checked
Mentor and coach Case Managers and New SCMs on an ongoing basis
Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
Act as the country coordinator (or participate actively when the CM is the country coordinator
Demonstrate ability to Lead and Motivate individuals within a pressurized environment
Excellent workflow management skills/experience
Proficient use of Microsoft Applications: (Word, Excel, Access, PowerPoint)

119

BP&A Intermediate Analyst Resume Examples & Samples

Assist with project work
Provide Level 1 and 2 problem resolution for users
Pick up requests raised by content owners from SharePoint sites and upload/update for citi for you, onboard citi and citi learning content accordingly
Maintain the high level of teamwork within our team and within HRSS
Project support experience - as a business analyst, tester, or SME. Familiarity with common project assets
Preferably 2+ years website related work experience with a Global company (World Top 500 Enterprises) is preferred
Knowledge and experience with website design including MS SharePoint 2013 and HTM
Ability to clearly document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes
Be able to continuously monitor industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge
Able to handle high volume of work & adaptable to change
Fluent in Spanish and English, both in written & verbal communication skills
Portuguese language a plus

120

Icg-kyc Intermediate Analyst Resume Examples & Samples

Graduates or Post Graduates majoring in Business & Systems analysis/ IT /Computer Science. Exposure to Banking is a plus
6-8 years’ experience as a UAT Test Lead & Test execution
Knowledge of SDLC methodology
Experience in managing Testing activity as a part of Project Management
Strong ability in use of Microsoft Applications ( Word, Excel, Access, PowerPoint, Visio)
B.Com/BE/BSc/BCS/MBAs or related discipline
Certification in Business Analysis or Testing will be an added advantage

121

AML Ops Intermediate Analyst Resume Examples & Samples

Reviewing Analysts’ recommendations for further enquiry, escalation or closure
Submitting requests for further information in the event of name matches
Supporting the successful accomplishment of internal Risk Control, and Self-Assessment (RCSA) policies, as they apply to the department
Required: 1 year experience in Sanctions or AML Monitoring
Required: Understanding of Sanctions and AML Monitoring Processes
Required: Excellent written and verbal communication skills
Required: Demonstrated initiative and creativity in problem solving
Required: Computer Literate. Proficient in Windows applications, and Internet and commercial database searches

122

IT Quality Intermediate Analyst Resume Examples & Samples

Design and development of Selenium automation Scripts for Global Stock record applications
Function and regression testing of Global Stock record applications
Engage with project stakeholders on a daily basis to help resolve issues and improve automation testing strategies
Coordination with users to carry out UAT
Foster a spirit of innovation and collaboration in regards to Testing
Minimum 6 year hands-on testing experience in Quality assurance
Minimum 3 years hands-on experience in Selenium
Strong experience in Functional Testing for Capital Market Applications
Strong experience in automation scripting language Java
Strong familiarity in working within an offshore/Onshore QA
Basic knowledge on UNIX and shell scripting
Basic understanding of financial market concepts
Basic knowledge on Capital Market Domain
Self-motivated individual and creative thinker who will take ownership and accountability

123

Rohq-gida-intermediate Analyst Resume Examples & Samples

Perform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processes
Understands Project Management principles . Constructively participate in e2e projects
Experience with Information Security Industry and/or Citi systems and processes is a plus

124

Kyc-intermediate Analyst Resume Examples & Samples

6-8 years’ experience which includes Functional Support , UAT Test Lead & Test execution
Knowledge of KYC/AML process or application knowledge of any KYC system
Knowledge of Factiva, Google Search or any Name Screening application is an advantage
Experience with large programs/projects in a global company is an advantage
Strong experience of using defect management tools e.g. HP Quality Centre, ALM
Strong ability in use of Microsoft Applications (Word, Excel, Access, PowerPoint, Visio)

125

Wealth Intermediate Analyst Resume Examples & Samples

Prepare the monthly Investment Management Fee Statements, Commodity Tax Statements and support for the Corporate Taxation submission
Process accounting for the Segregated Funds line of business, includes partnering with external vendors and other business units
Prepare quarterly trending analysis on key accounts
Prepare monthly, quarterly and annual regulatory filings
Prepare journal entries and account reconciliations
Provide on-going support to our team's control environment
Provide support for regulatory, external and internal auditors by ensuring that requested supporting documents and explanations are provided
Assist in the preparation of quarterly reporting packages and presentations for senior management and Board of Directors
Prepare ad-hoc analysis as required

126

Project Intermediate Analyst Resume Examples & Samples

3 plus years Operational, testing or business analysis roles supporting applications (EFD, FICO, Apollo, RPLID, Sawgrass, etc.)
Experience supporting projects, project management/coordination is a plus
Experience managing incidents and using Service Now is a plus
Experience with application development and the complexities of distributed systems is a plus
Ability to learn new technologies, solves technical problems and multitask initiatives
Strong problem solving and analytical capabilities
Demonstrated ability to work effectively in a fast-paced, incident-driven environment

127

AML Ops Intermediate Analyst Resume Examples & Samples

Bachelor's degree in banking, finance or business preferred or equivalent work experience will be required
Minimum of 1 year AML investigations experience required
Minimum 2-5 years relevant work experience required
Computer literate (Proficient in Windows applications, and Internet and commercial database searches) and have excellent written and verbal communication skills required
Banking / Finance / Business background preferred
Candidate should be deadline conscience and profoundly detail oriented. Must be autonomous and a highly motivated self-starter with the ability to work with little or no supervision
Ability to work well under pressure and demonstrate flexibility

128

Intermediate Analyst Resume Examples & Samples

Completing the Basel III capital reporting and associated reports, including the BCARs for TDMC, TDPMC, and CTC
Expert in the Summix application to ensure accurate calculation of TDMC, TDPMC, and CTC RWA and BCAR reporting, including reconciliation and validations
Being Chief’s point of contact for the business segments and EETS for all Basel III related projects/initiatives affecting TDMC, TDPMC and CTC
Completing the E2 Mortgage Loans Return to the Bank of Canada/OSFI and associated reporting on a quarterly basis
Supporting the reconciliation and validation of Canadian Retail Banking and Business Banking data for Basel III Reporting/ BCAR, including Retail Banking segment financial data loads into Summix, and validation of results on the BCAR
Completing Pillar 3 quantitative tables and other financial public disclosures including Financial Statement Notes and Management Discussion & Analysis
Supporting projects and initiatives mandated by regulators, business segments and enterprise-wide requirements which includes end to end testing, documenting business requirements and result recommendation to ensure seamless implementation
Identifying, recommending, and implementing process improvements for Chief's
Providing ad-hoc reports/analysis as required
Must possess strong written and verbal communications skills
Must have advanced knowledge in MS Excel and Access
Must possess superior multi-tasking skills and the ability to work in a dynamic and changing environment, delivering accurate results on a timely basis
Must have excellent organizational and analytical skills

129

Rohq-cto-it Business Intermediate Analyst Resume Examples & Samples

Participate in the Citi Time Management System implementations for APAC, EMEA, NAM, and LATAM regions into global instances
Ensure all processes and procedures are documented using the required project templates, tools, and standards, with required reviews and approvals by the business owners, regional Subject Matter Experts, Risk and Compliance, and other teams where required
Work in partnership with Project Team to discuss, understand, and transfer the business requirements into a set of systematic specifications for development
Identify gaps on processes and re-engineer, where appropriate, to maximize efficiency and effectiveness, and ensure they are in compliance
Work in partnership with Project Team to ensure that all system documentation has appropriate level of sign-off from the business and internal teams
Work in partnership with the Technical Specialists to ensure the functional specifications identified has been met through development
Responsible for creating comprehensive test plans and test scenarios; performing system testing and obtaining related testing sign-off
Recommend functional solution for complex business requirements by understanding the current process driver and ensuring that all requirements have gone through the process of cost-benefit analysis and feasibility study
Co-ordinate with the Project Team, where appropriate, to ensure UAT have been facilitated appropriately
Work closely with Technical Specialists on data conversion tasks and execution
Work closely with the Project Team in facilitating data management and drive data quality to achieve regional and global dataset
Provide progress status of deliverable to the Project Team when required
Participate in Regional and Global Change Control Board to discuss and justify change requests
May be required to assist in on-going change requests
Prior experience in application and functional analysis support (3-5 years preferred)
Knowledge of Software Development Life Cycle (SDLC) in a structured global environment
Experience writing database queries in SQL is desired but not mandatory
Knowledge of HR business processes is desired but not mandatory

130

BP&A Intermediate Analyst Resume Examples & Samples

Methodology & Governance
Capacity Coordinator supports the Capacity Lead in Regional Capacity Planning monthly process execution
Cooperates with global team within area of Capacity Planning
Participates in new initiatives connected with Capacity Planning
Cooperates with other Teams in order to obtain information and data required in Capacity Planning process
Analyses data and provides recommendations to Senior Management (data related to/ impacting Capacity Planning)
Professional knowledge of the market capacity models
Experience in participation in quality/process improvement activities within a function or division
Strong understanding of reporting systems
Effectively manage the availability of IT Infrastructures and Services
2+ years equivalent relevant experience in capacity planning
Math/Science Bachelor’s degrees or last years of technical studies
Experience with VBA and MS Excel/Access tools development
Experience with Oracle SQL queries
The ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Successfully engage in multiple initiatives simultaneously and work independently with users to define concepts
Must have intellectual curiosity and a willingness to delve into a problem and understand the root cause
Provide the innovated solutions for capacity models

131

IT Business Intermediate Analyst Resume Examples & Samples

Minimum of 10+ years of work experience in any Citi call center which should include working as a call center agent and/or a call center supervisor and out of the 10+ years of experience a minimum of 3 years’ experience in call center project implementations regarding various call center technologies is a must
Substantial Call center operational knowledge is a must
Must be aware of the different technologies used in the call centers such as Avaya CMS/NICE/ICM/IVR etc
Having understanding of the complexities involved in a call center implementation
Ability to influence stakeholders across all levels in particular senior business managers
Demonstrates thought-leadership, initiative, independence, and willingness to learn
Ability to lead and work with teams across multiple locations and time zones
Strong relationship management skills to build enduring and productive alliances across partners
Able to come up with/propose solutions for business problems with the existing applications/modules in the areas of banking/call center operations
Having experience as a trainer is a plus

132

Aml-project Intermediate Analyst Resume Examples & Samples

Develop project plans, timelines, and integration plans
Oversee the integration of all projects and initiatives into the existing Operation
1-2 years experience in AML operations or related fields
Experience in integration of projects as well as skilled in project management
Full understanding and working knowledge of Operation methods, techniques, and processes as well as how to work with implementing projects/initiatives
Complete requests on time with attention to detail

133

BP&A Intermediate Analyst Resume Examples & Samples

Basic knowledge of Financial Services Industry, including some Compliance and Data Quality principles and practices
Strong analytical skills required, including an understanding of how to interpret business needs and translate them into application and operational requirements
Proven time management skills are necessary as must demonstrate the ability to manage multiple priorities [or tasks], deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required
Must have effective verbal and written communication skills and demonstrate the ability to work well within a diverse team
MS Office Suite (Word, Excel, PowerPoint, Outlook), and Microsoft Project skills

134

ICG Eers Remedy Intermediate Analyst Resume Examples & Samples

Initial assessment, triage, research, and remediation of any issues found in the EERS feed
Additional duties may include project management, business process improvement, and overall people leadership
Communicate QA requirements
Analyze and provide feedback to the teams on feed quality analysis
Analyze current entitlement feeds to EERS, noting areas of concern
Assist other IAM/EERS team members as needed
Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor or the functional head
MS Excel advanced functions / power user
Citi Policy and Standards as it applies to user entitlement reviews
Excellent written and oral communication skills in English+
Experience working with internal business partner

135

IS Prof-intermediate Analyst Resume Examples & Samples

Responsible for initiating communication with existing ISA/Business unit to kick start transition process once migration milestone is determined by GIDA and GIS Management
Identify and schedule transition timeline as determined by IS Risk Level
SOX and High risk applications to take precedence over Low Risk in the migration schedule
Coordinate with existing ISAs and CSS-GIDA teams to attend ISA application training
Supervise Transition team officer to identify non-compliances (NCs) in accordance to CISS Policy and Standards
Ensure that ISA IDs, software purchase and installation of applications are in place prior to the transition date
Assign and supervise Discovery officer to consolidate all NCs for escalation to Application Manager and country BISO
Coordinate with all stakeholders to ensure process, deliverables and documentation are in place for transitioned applications in accordance to GIS Transition PCM
Support initiatives to implement ID/Profile/Entitlement automation for high financial risk applications to achieve straight-through processing
Provide timely metrics and status update to Transition Lead
Supervisory and project management skills
3-5 year working experience in Information Security/Technology areas

136

Asset Servicing Intermediate Analyst Resume Examples & Samples

Serves as subject matter expert for UAT and training initiatives
Participates in activities related to compliance to help minimize losses
Train new team members and lower level personnel
Serves as special project teams for new initiatives
Manages daily operational activities and work with manager to manage day to day workflow
Technically skilled in Corporate Actions, operations and technology a plus
Demonstrates excellent analytical, risk prevention and judgment skills
Able to facilitate discussions and present decisions to management on process improvements

137

MYS Ctsm Kl-asset Servicing Intermediate Analyst Resume Examples & Samples

Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions
Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
Adhere to corporate policies and participate in self-assessment, quality reviews and audit
Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff
Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
Participate in new system release and client testing to ensure seamless transition
Adherence of regulatory and bank policies, ensure compliance at all times
Should have minimum 3-5 years’ experience in operations is preferred
Ability to lead a team to meet all team/individual goals set and to work under pressure
Strong execution skills in a multi-tasking mode and follow-up effectively

138

KYC Intermediate Analyst Resume Examples & Samples

Interact with clients to obtain KYC and other compliance information and documentation
Liaise with Sales Account Managers to ascertain information on the purpose of client accounts, transaction volumes, etc
Extensive experience and knowledge of AML and KYC for Corporate Clients
Attention to detail with strong follow-up and good judgment
Team Player, able to work in partnership with other individuals on day-to-day and long term projects

139

Intermediate Analyst Resume Examples & Samples

Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
Proficient use of KYC applications ( an advantage)
University degree in Law, Business/Finance,
Math, Economics

140

Engineer Intermediate Analyst Resume Examples & Samples

Perform analysis and testing functions in the evaluation of technology solutions and execution of test plans to ensure product meets requirements
Provide technical input to the Enterprise Management engineering roadmaps, working in partnership with Architecture and Infrastructure Operations teams
Minimum 3 years’ Engineering 3rd party software products
Experience in Java programming and shell scripting in Perl, Bourne shell, Korn shell and BASH is a big plus
Successful candidate should possess a strong work ethic, good interpersonal and communication skills and a high energy level
Collaborator who is quick to seek the help of colleagues and who recognizes the value of teamwork, support and mutual assistance
Enthusiastic leader, eager to advance quickly and assume greater responsibility
Innovator who can think outside the box and beyond the limits of a position or process and Strong communicator with the ability to articulate new ideas, express and comprehend feedback

141

KYC Intermediate Analyst Resume Examples & Samples

Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed Records
Meet Case Managers on daily basis to discuss WIP KYC Records and for provide feedback to them based on records checked
Mentor and coach Case Managers & New SCMs on an ongoing basis
Acts as expediter for chasing up 1st level escalations within the BSU organization
Act as the country coordinator (or participate actively when the CM is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
Monitor workflow database daily and ensure that various KYC Records activities are getting competed in-time and as expected
Resolve any issues in performance or in quality of KYC Records and escalate to Team Lead / Operations Head wherever necessary
Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure CADDs progress
Responsible for processing KYC Records population, preferably complex cases that need higher level of experience/attention to detail
Conduct calibration sessions to standardize knowledge across SCMs
Review/implement feedback from Compliance and QA (as applicable) to ensure continuous improvements
Monitor their pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines Ensure data quality in the BSU/KWT with periodic checks
Provide support and cover to the SCMs within BSU on generic activities such as Checker Hub
Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
Knowledge of AML policies and regulatory requirements
Innovation and change management implementation
Proficient use of Microsoft Applications -(Word, Excel, Access, PowerPoint)

142

IS Prof-intermediate Analyst Resume Examples & Samples

Coordinate with TPISA stakeholders to initiate, scope and plan controls assessments of new and existing suppliers
Perform assessments on-site at supplier locations or remotely via conference calls
Obtain and review supplier responses and supporting documentation to validate supplier appropriate implementation of information security controls. Analyze the information to identify information security weaknesses or non-compliance with Citi standards
Produce detailed documentation of assessments and perform threat analyses of gaps identified
Communicate supplier information security issues to stakeholders, ensuring their understanding of associated risks and actions needed to remediate those risks
Demonstrated in-depth knowledge of concepts, best practices and controls in a breadth of information security areas/domains. These information security areas include governance & risk management, access control, cryptography, physical security, security architecture and design, business continuity/disaster recovery planning, network security, application & operations security and compliance/incident management
Self-starter with the ability to manage and prioritize responsibilities through the effective use of time management techniques
Team player with proven skills in influencing people without having direct management authority and motivating them to successfully complete tasks within required timelines
Undergraduate Degree preferred, but not required, in lieu of related successful and applicable experience, certifications and/or audit experience
Position requires travel on an average of 35%. Most travel is 1 - 2 night business trips several times a month

143

IT Business Intermediate Analyst Resume Examples & Samples

Collaborate with business and their partners or FinTech on API solution planning and integration
Manage cross functional/matrix business stakeholders on solution requirement including mapping business processes, establishing project scope, goals and key value creation
Work with business stakeholders and system development team for Functional Specification development
Facilitate conflict resolution and able to influence business and technical stakeholders toward a common objective
Work with respective stakeholders on UAT planning, execution, identifying project risk and critical paths
Provide project dashboard reporting and metrics to business sponsor and key stakeholders
Coordinate with country business and technical stakeholders to ensure smooth cut over during scheduled releases
Work with business and production management teams to prioritize and resolve critical production issues
Degree in Information Technology, Computer science or relevant discipline
Experience with Web technologies , retail banking product will be advantageous
Process strong problem solving and analytical skill
Minimal 1 years’ experience with technology project implementation

144

IT Business Intermediate Analyst Resume Examples & Samples

Communicate with clients on requirement; understand business and requirement, as a connector between client/US BA and development team
Touch the CITI’s internal data consumers directly
Create and review use case/test case according to business requirement, conduct user acceptance testing
Understand technology, design and implementation skill, can describe requirement as the way developer understand and answer the questions if local devilment team has
Analyze, maintain and even optimize the Data model. The Data include the financial terms, include all kinds of account related data
With dynamic skill, can transfer test cases into auto testing scripts as much as possible
Minimal 7 years working experience in an IT company
Minimal 3 years of BA working experience
English speaking is a mandatory
Work under pressure, manage conflicts and challenges
Good understanding of both financial product and IT technology
Knowledge of Java development
Experience in finance industry is a good plus
Working experience in an international company

145

IT Business Intermediate Analyst Resume Examples & Samples

Minimum of 3 years’ experience in analysis of business requirements in insurance domain
Should have a thorough knowledge of leverage investments/credit and risk/wealth management businesses, practices and processes
Should have worked in a technology environment or guided technology teams in translating business needs into technology solutions/system enhancements
Experience of working in a technology product company with focus on insurance/wealth management area is preferred
Technical skills - strong knowledge of Microsoft Office products including Excel and PowerPoint, basic knowledge of tools like Visio/TIBCO Business Studio, Blue Print/Raptor, etc
Supervise a team of business analysts in business requirements gathering, systems design and analysis, testing, implementation and support of a major application or a series of related applications
Develops and communicates with senior management and project team on project status
Maintains a close relationship with the technology team to ensure developments are as per business requirements
Provides regular inputs into the overall project and program plan, and is accountable for activities and outcomes of specific modules
Builds training capabilities for specific modules and helps deliver to appropriate user groups

146

ISO Intermediate Analyst Resume Examples & Samples

Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
Provides oversight to ensure that processes and projects are completed in a timely manner
Ensures business compliance with IS policies, practices, and procedures
Conducts periodic quality assurance reviews to identify areas of improvement
Monitors CAPs and remediation efforts in response to security events, assessment and audit results
Contribute to ad-hoc requests and projects as required
Facilitate compliance to defined standards and develop tools to assist compliance
Participation in Corporate and Regional working groups
3+ years’ experience in IS and at least 3 IS programs including, but not limited to, Audit Reviews, Risk Assessment, Awareness & Training, Identity Access & Management, Data Protection, Incident Management, Vulnerability Assessment. Knowledge of key government regulations and local laws
Other Risk Management activities should be as Sector or business IS SME or some risk management role
Excellent consulting and problem solving skills
Able to work with senior business management to implement IS strategy
University degree is desirable, it could be replaced by 3-5 years of experience
Exhibit strong influencing / negotiation skills as well as written/verbal communication skills
English 60%

147

Project Intermediate Analyst Resume Examples & Samples

Strong interaction and influencing skills
Thinks creatively and develops innovative solutions
Intermediate office product skills
Proficiency and experience developing applications in Visual Basic / VBA or Visual Studio
Significant experience in managing SharePoint sites and site development
Expertise in SQL/query development
Experience with SQL, normalization, and other common database practices are required
Ability to communicate to all levels with an innate ability to communicate complex and technical information in layman’s terms
Ability to work independently and collaboratively with technical and non-technical participants

148

MYS Ctsm Kl-transaction Services Intermediate Analyst Resume Examples & Samples

Minimum 6 year working experience working in daily operations environment, and preferably with more than 4 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
Minimum of 2 years experience in people management
Specific experience in Securities related functions e.g. Corporate Actions/Asset Servicing, Settlement, SWIFT message and Data Maintenance, Account opening, Custody Tax Services, Cash processing, Settlement or Customer Service will be an added advantage
Flexible to work on Malaysia public holidays, and in non-standard/shift hours where required
Self-starter with excellent attitude, communication and interpersonal skills High-level of accuracy and attention to detail

149

Intermediate Analyst Global Solutions Resume Examples & Samples

Research new models and improve existing models across Global Solutions investment mandates
Involvement across the multi asset space, with the investment team involved in forecasting equities, fixed income, and alternative asset classes
Improve our portfolio implementation techniques to add value against relevant account benchmarks
Contribute to the ongoing dialogue at both a team and firm-wide level to consolidate around an investment outlook
Ad hoc requests for supporting our existing and potential retail and institutional business initiatives
BA or BS degree, preferably in finance, economics, mathematics or engineering
Some knowledge of financial markets and investment concepts
Interest and experience in statistics and econometrics
Experience in computer programming (Matlab a plus)
Strong quantitative and problem solving skills, with the ability to pull together, organize and analyze data and to check the output for accuracy and reasonableness
Strong interpersonal skills, with the ability to interact effectively with internal and external business partners

150

IT Quality Intermediate Analyst Resume Examples & Samples

Create detailed, comprehensive and well-structured test plans and test cases
Estimate, prioritize, plan, and coordinate testing activities
Build and maintain test automation stubs / harnesses and frameworks
Document and evaluate test results and defects, track and manage defects and work with Development team and business to troubleshoot issues
Perform thorough regression testing when bugs are resolved
Collaborate and partner closely with program managers, development leads, test leads and production support teams to ensure that software is tested to highest quality
Experience coordinating work with Offshore teams
Financial Services background a must, with Working on Mortgage Backed Securities will be an asset
Strong working experience in writing range of Test artifacts; Test Plan, Test Cases, Test Scripts etc…
Experience with Microsoft Team Foundation Server (TFS) a plus
Experience in Agile / Scrum methodologies a must
Ability to work with a minimum supervision
Ability to work with global teams( NY & Shanghai)
SQL Queries
Strong working Experience (Selenium Automation Tool). Building TestFramework, Writing TestScripts(Java)
Scripting languages (Java)
Asset – Programming in C # will be an asset

151

Transaction Service Intermediate Analyst Resume Examples & Samples

Ensure the billing and collection of fees for all Citi Trust International Trust Centers
Participate in the end-to-end monthly, quarterly and annual billing processes including: Billing and collection of all non-US trust center fees, maintenance of standard and special fee agreements, management and monitoring of recoverable expenses, management and monitoring of write-offs and recoveries
Metrics reporting and analysis as assigned
Participate in/and or lead department projects as assigned
Support department operations ensuring adherence to stated policies/procedures
Support global operations for the clearing of A/R, A/P items resulting from cash processing
Degree or professional qualification in Law, Business, Accounting or related background
1+ years' related work experience in Trust Administration, Operations, Banking or Accounting
Strong technological skills, specifically with Microsoft word and excel
Strong operational background, preferably in financial services, with the ability to grasp new concepts quickly
Excellent organizational skills and ability to work independently and in a team environment

152

Rohq-esc-it Business Intermediate Analyst Resume Examples & Samples

Hands-on intermediate skills on MS SQL and Oracle SQL
Basic project management skills and experience
Knowledge of P2P and BAW
Detail oriented and with a sense urgency
Must have excellent analytical, problem-solving and decision-making skills
Candidate must have strong data analysis
Exhibit strong communications and interpersonal skills

153

AML Ops Intermediate Analyst Resume Examples & Samples

Utilize a web-based case management tool to track and release cases
Conduct matching based on given demographical data
Draft inquiries to Compliance Officers globally to obtain customer demographic information for case completion
Assist in requirements gathering, design review, and user acceptance testing for new system implementations
Provide updates and prepare reports for management and stakeholders
Bachelor’s Degree or equivalent experience
2 or more years of research/analytical experience
Detail oriented, organized, and analytical

154

O&t-is Ops Intermediate Analyst Resume Examples & Samples

Create, Monitor, Acknowledge and Validate change requests in tools for SME Teams
Review change records to ensure required fields are filled out appropriately by communicating with the Requestor
Validate change rules prior to L2/L3 teams and approve/reject (with reason)
Contact/communicate with requestor in case QA is not passed
Follow Escalation guidelines
Batch Changes as per the batching rules
Coordinate and follow-up for Approvals
Educate requests on SLAs and status update processes
Mediate scheduling conflicts
Reschedule change requests, if required
Communicate with L2/L3 teams
Participate in CAB meetings
Manage change requirements inline to the SLA’s committed
Join review calls and represent changes related to SecOps
Provide regular management reports
Knowledge on Security and Network Operations and respective products
Working knowledge on ITIL processes
Experience with large-scale organizational change process

155

IT Business Intermediate Analyst Resume Examples & Samples

Perform daily / weekly / monthly review, reporting and accrual of BAU purchases, Fixed Price / SOW expenses, T&M resource costs, global cost allocations
Work, liaise, coordinate with functional team managers and representatives to ensure expenses in Plan and Forecast are updated accurately and completely in the internal system, with full supporting documentation
Monitor and drive closure of items requiring corrective actions
Provide ad-hoc analysis and reporting requests from CTI APAC Management
Support yearly budgeting process to build a robust expense plan, with clear and documented assumptions aligned with business strategy
Perform site management responsibilities for CTI Asia Business Management in Chennai

156

AML Intermediate Analyst Resume Examples & Samples

Serve as a Subpoena Subject Matter Expert (“SME”) in anti-money laundering investigations
Apply SME knowledge to case analysis and investigations of transactional and other activities to detect any suspicions of money laundering or terrorist financing activity
Identify opportunities to provide coaching, mentoring, and feedback to individual analysts on the team in order to improve the overall quality of work
Identify process and/or system improvement initiatives and suggest resolutions in order to reengineer and improve workflow
Independently assess and analyze analyst research results, and conduct complex data analysis applying Subpoena SME knowledge and expertise
Responsible for supporting the successful accomplishment of internal Management Controlled Assessment (MCA) policies, as they apply to this department
Identify and resolve problems in a timely fashion following established guidelines exercising judgment on problem escalation
Ensure compliance with Global, Legal, Corporate and Business policy requirements
Proactively identify reputational and other AML-related risks and takes appropriate measures, including proper escalation, to mitigate identified risks
Work closely with Team Lead to ensure effectiveness and efficiencies in the team
Perform various other duties as assigned

157

IT Business Intermediate Analyst Resume Examples & Samples

Maintain and track all green dollar internal & external Functional transfer and ensure completion of MS hierarchy changes and GOC level changes, e.g., GOC creation, GOC rename/remap
Manage the CTI green dollar transfers related to IEP on a weekly basis and ensure it is within budget or offsets are identified for the transfers
Track and report on CTI Charges for Compliance on monthly basis. Ensure appropriate clients are receiving correct chargebacks
Monthly reviews of POs must be conducted to ensure that POs contain sufficient funds to cover upcoming invoices
With the financial lock in place, ensure all the required PTSW adjustments for FPC and SW are being made by the business office to align with the Renault records
Reviewing files from Mumbai Financial team to ensure accruals are captured accurately on a monthly basis. This is critical as it affects our bottom line financials
Ensure creation of Pune job requisition in Taleo and track it to completion
Develop, manage and review Rewards & Recognition Program from Pune perspective
As a member of CSC Communications Workgroup, manage various events throughout the year at CSC Pune
Estimate monthly expenses for Global Compliance Technology, review GOC level financials, and track and report by managed segments
Analyze monthly financials and identify inaccuracies and saves
Prepare monthly expense trends for the purpose of reporting and further analysis
Monitor expenses vs budget to present businesses with opportunities and risks by identifying erroneous bookings and allowing for expedited decisions
Collaborate in the budgeting exercises for CTS global and leverage CHAT and Jade to ensure timely and accurate completion of plans
Perform ad-hoc GOC Rate calculation, GOC creation/rename, and remap requests. Track and ensure completion of all GOC/MS hierarchy changes in the system with accuracy and with necessary reviews
Track initiative level information leveraging PTS for investments and productivity reporting for CTO
Track all financial transfer requests between CTS and internal/external groups of CTO
Track functional transfers to ensure completion of plan dollars and review of the Functional Transfers post completion
Liaise with controllers and ensure correct accruals booking
Drive various process efficiencies through standardization of activities e.g. Standardized Investments and Productivity reporting
Provide subject matter leadership to the SMTs on the direct financial activities. Provide monthly SMT level direct financial packages and analysis on actual spend versus plan
Provide information on the financial re-forecasting cycles and manage the entries in the financial tools
Monitor all spend related activities to the AML Expenses and provide financials/back-up information to the AML team. Also, track the AML expenses/forecast centrally and provide monthly reporting packages on direct spends/allocations with global regions
Over 5 years of experience with strong proven background in financial reporting, financial systems, managing performance metrics in an entity with global reach and complexity
Experience in Citi financial systems/technology charges is a plus
Take ownership for projects and leadership in situations
Work under time pressured situations
Solid project/time management skills
Must be a motivated, self-starter who can independently handle tasks with little oversight
Demonstrated accountability for role and responsibilities
Work with Strategy and Planning Line of Business on the monthly financial client packages along with financial MORs to review the back-up details and provide clarity
Analyze the CGICS reports and CTI charges on a monthly basis to uncover save opportunities and to ensure validity of charges and reverse as required
Closely liaise with India Regional Managers on headcount reconciliation, management and reporting, budgeting and space management for CTS in Pune
For India based resources, assist with staffing metrics and provide periodic reporting on open and closed positions. Liaise with local HR to develop a recruiting dashboard in terms of offer status, interview status, and candidature for open positions
The resource will be also be responsible for ensuring all regular reporting and ad-hoc tasks are delivered in a timely and consistent manner across all areas of the organization. The benefit of this role to CTS is the oversight of the delivery of business office services ensuring a focus on accuracy, timeliness, consistency, efficiency and elimination of duplication

158

Gida Intermediate Analyst Resume Examples & Samples

Initiating communication with CRM and Business Advisory, Risk and Control, and GPO for involvement in escalation
Identifies registers and resolves potential compliance issues. Responsible for closure and keeping the inventory up-to-date. Drive and encourage IS culture
Minimum 3+ years’ experience either in an Information Security Administration environment or related field with customer service experience in data management

159

Trans Svs Intermediate Analyst Resume Examples & Samples

Bachelor's degree (qualified)
Bachelor’s degree in Administration, Engineering, Finance, Accounting or related (Intern and/or truncated)
Knowledge of Digital Banking Business
Experience in Compliance Area or Risk & Control Functions or Audit
Experience desirable in project planning and project/program management
Experience coordinating deliverables
Financial Sector (Experience of working at a bank or financial institution desired)
Strong ability to understand problems and focus on root cause analysis
Written communication skills (English/Spanish). Advanced English
Ability to handle frustration; work under pressure with tight deadlines and unexpected requirements and priority changes
Demonstrates solid project management skills in relation to: project plan development, budget planning, and dependencies identification, identify and manage stakeholders, oriented to deliverables
Preferable knowledge in iCAPs system and reporting
Processing large data files and multiple data sources to construct reports

160

Rohq-gida-intermediate Analyst Resume Examples & Samples

Handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service Assist and participate in severity escalation management
Assist the team on compliance calls, meeting with Audit Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies / officials
Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications Responsible for the service/compliance quality and accuracy
Understands Project Management principles Constructively participate in e2e projects
Effectively utilizes Talent Management process (ie trainings, goal setup etc) and system Knows how to develop and implement an effective IDP (Individual Development Plan)
Understands decision making process Seeks some input from others Aware of all risks associated with own work and team Able to comprehend most risks in decisin making Involved in making mid- level decisions
Understand Citi, organization and department vision, strategy and goals Relates own work to department, organization and Citi vision, strategy and goals Understands and creates SMART goals for projects and initiatives Self-accountable for goal achievement

161

Intermediate Analyst Resume Examples & Samples

Accurate and timely processing of payments/credits
Communicate with related departments to ensure that all credits are matched and booked properly
Routinely research and respond to complex inquiries in an appropriate and timely manner, meeting high quality service standards
Develop expertise in the billing system (Revport), Recon system (TLM), and other inquiry systems
AdHoc requests given by Supervisor
Provide adequate support and backup to others as needed

162

IT Business Intermediate Analyst Resume Examples & Samples

Formulates and defines systems scope and objectives for moderately complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards
Independently analyzes business client needs, documents requirements, defines and analyzes enhancements and derives test cases
Automates processes; assists in redesigning business processes; assists in documenting new technology
Translates business requirements into technical solutions
Facilitates communication between business units and IT
Considers the business implications of the application of technology to the current business environment; identifies risks. Identifies system problems through user acceptance testing and develops solutions; tests systems to ensure projects meet requirements. Prepares reports, metrics and presentations
Utilizes good understanding of business analysis procedures and concepts and basic knowledge of other technical areas. Applies good understanding of how the team and area integrate with others in accomplishing objectives
Provides informal guidance to new or lower level analysts
Bachelor Degree in Computer sciences other Engineering or Financials\Business career
At least 3-5 years of experience in project management or business analysi
Knowledge of technology processes and policies
Experience implementing technology projects
Knowledge of corporate banking services and products will be a plus
Advanced English language
Analytical and critical thinking
Problem solving
Conflict resolution
Effective listening
Determination, reliability, selling ideas

163

Gida Intermediate Analyst Resume Examples & Samples

Strong understanding of the respective Citi products, processes and policies Ability to review processes in accordance to Citi Policies
Conduct Citi Marketplace product maintenance Conduct Citi Information Security Administration Repository Inventory maintenance
Demonstrates strong understanding of the respective Citi products, processes and policies Initiates process changes, suggestions based on Lean methodology
Understands Project Management principles Constructively participate in e2e projects Lead small projects
Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work Ability to explain basic principles behind IS/GIDA policies and guidelines
Providing coaching to other team members Assists in development of others Understands effective team skills and applies them
Understands decision making process Seeks some input from others Aware of all risks associated with own work and team Able to comprehend most risks in decision making Involved in making mid- level decisions
Understands why the organization needs to change to remain competitive Understands change theory and how to manage resistance Promotes the positive outcome of the change initiative

164

Cbna O&t-bp&a Intermediate Analyst Resume Examples & Samples

Preferably with relevant experience in Credit Initiation
Strong process and analytical skills
Knowledge on credit processes and capable of MIS / SAS programming
Ability to translate business strategy to detailed processes with high attention to details
Team player and leader with strong people skills
Ability to work under pressure and solve problems in an expedient manner

165

Transaction Services Intermediate Analyst Resume Examples & Samples

A minimum of 3+ years banking experience, preferably in the operational environment
Client focus and process orientation, professionalism and pro-activeness
Positive and dynamic attitude to work, ability to work under pressure and deliver results within short timeframes

166

Intermediate Analyst Resume Examples & Samples

Manage regulatory reporting processes and compliance with internal or regulatory initiatives
Develop and maintain reconciliations and metrics for management reporting and escalation
Contribute to the enhancement of a dashboard solution
Produce presentations for monthly and quarterly business reviews, including analysis, consolidation, and standardization of inputs from various teams / sources
Execute ad-hoc requests for various trading / sales desks
Bachelor’s degree required, preferably in Computer Science, Business Administration, Economics, Finance or Accounting
Articulate and effective communicator, both orally and in writing, with a proactive approach
Self- starter with the ability to multitask and prioritize in a dynamic environment

167

Gida Intermediate Analyst Resume Examples & Samples

Handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service
Assist and participate in severity escalation management
Conduct Citi Information Security Administration Repository
Inventory maintenance
Effectively utilizes Talent Management process (i.e. trainings, goal setup etc.) and system
Able to comprehend most risks in decision making. Involved in making mid- level decisions
Understand Citi, organization and department vision, strategy and goals. Relates own work to department, organization and Citi vision, strategy and goals
Understands change theory and how to manage resistance
Promotes the positive outcome of the change initiative
Minimum 2 year related experience in an Information Security Administration environment or related field with customer service experience in data management

168

IT Quality Intermediate Analyst Resume Examples & Samples

Design, develop and execute automation scripts using UI Autimation toll and Slelenium
Identify, record, document thoroughly and track bugs
This challenging role will require the candidate to be involved in the full project lifecycle, to ensure that new developments provide the anticipated functionality, and to ensure current functionality is unaffected
A minimum of 5 years’ experience in Testing, ideally working in a split site environment
Financial Services backgroundwith Working on Mortgage Backed Securities will be an asset
Ability to navigate Microsoft Team Foundation Server(TFS)
Ability to write basic SQL Queries
Experience with Microsoft UI Automation tool (Programming Language C# )
Strong coding knowledge of C# a must
Designing/building/ test frameworks
Working Experience (Selenium Automation Tool). Building TestFramework, Writing TestScripts

169

Global Investigation Task Force NAM AML Intermediate Analyst Resume Examples & Samples

Assisting in the development and implementation of improvement plans as each baseline Scenario Validation Case Investigation and/or CIP review is completed
Representing the Scenario Validation Case Investigation team in a highly visible initiative and interacting with Lines of Business, Technology, Compliance and Operations to successfully complete Scenario Validation Case Investigation reviews
Serving as Subject Matter Expert, for multiple products, in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity
Preparing SARs (Suspicious Activity Reports) on suspect transactions. Providing training and mentoring to analysts on SAR writing
Interacting with statisticians throughout the Scenario Validation Case Investigation process
Create and maintain case write-ups
Collecting and evaluating the information and preparing clear, well-written comprehensive reports
Minimum 2+ yrs Business/Operations experience
Minimum 1+ yrs experience in AML Monitoring
Bachelor’s degree or equivalent years of experience

170

Engineer Intermediate Analyst Resume Examples & Samples

Certification and engineering tasks specifically relating to Metadata Management Solution and its interface with standard Citi technologies
Subject matter expert on Java/J2EE and Client side Frameworks
Experience with Web Services development and server Side development using Spring MVC and Hibernate frameworks
Experience with Client Side development using EXTJS framework is desirable
Working knowledge of Mongo DB will be the added advantage
Level 3 Support

171

IS Professional Intermediate Analyst Resume Examples & Samples

Excellent understanding of end to end Citi token and encryption, processes, policies, regulations, and governance. Initiates process changes and improvements
Perform Certificate and key management
Demonstrate complex application or system knowledge, performs UAT, COB and vulnerability assessment testing of new and existing platforms
Interacts with vendors, provides feedback and drives product enchantments
Ensure adherence to pre-assigned SLO requirements, contribute to MIS reports for designated requests at a personal and team level
Demonstrates excellent understanding of end to end Citi products, processes, policies, regulations, and governance. Initiates training courses, process changes and improvements based on Lean methodology
Checks and reviews implementation of established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications. Responsible for the service/compliance quality and accuracy
Effectively participates in tasks and projects with others. Encourages others to stretch capabilities
Minimum High School Degree, however Bachelor's degree or higher desired or the candidate should have proven equivalent work experience
Working knowledge of Encryption and Secure Transfer Platforms
Familiar with Secure Protocols FTP/FTPS, SFTP, HTTP HTTPS. PKI and PGP encryption
CitiLDAP, Working knowledge of Oracle SQL, Unix Scripting Skills

172

IT Project Intermediate Analyst Resume Examples & Samples

Excellent degree in engineering and/or financial field required
5+ years of experience in business analysis or assistant project manager capacity working on technology intensive undertakings or process improvement initiatives
Good understanding of financial products like capital markets, derivatives, loans, equities, bonds, deposits, CD’s, various other securities etc
Able to summarize critical issues in commentary format along with charts, bar or pie diagrams and able to generate status report for senior and executive management group
Identify risk in process and propose/implement controls
Proven track record of completing complex work plans and critical path analysis
Ideally, experience of agile SDLC and related software development methodologies

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