Fulfillment Analyst Resume Samples
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Fulfillment Analyst Resume Samples
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IT
I Thompson
Ian
Thompson
73031 Torrance Extensions
Philadelphia
PA
+1 (555) 274 5120
73031 Torrance Extensions
Philadelphia
PA
Phone
p
+1 (555) 274 5120
Experience
Experience
San Francisco, CA
Fulfillment Analyst
San Francisco, CA
McKenzie Inc
San Francisco, CA
Fulfillment Analyst
- Research contracts to assist with billing reconciliations along with the billing team
- Understand business procedures and keep up to date with procedure changes provided by business owner
- Facilitate weekly and/or monthly business reviews with larger breach partners to discuss performance related issues with the breach process
- Excellent time management
- Coordinate with multiple carriers to ensure timely delivery and receipt of inventory
- Inventory maintenance tasks in multiple systems
- Forward Distribution Center Purchase Order creation and maintenance
Dallas, TX
Access Fulfillment Analyst
Dallas, TX
Stoltenberg, Schaden and Konopelski
Dallas, TX
Access Fulfillment Analyst
- Manage multi levels of contacts, navigate effectively through both Sales and Product Development organizations
- Coordinate with peers in the development and/or refinement of processes which optimize delivery of Autodesk Cloud Products
- Works within DSC to troubleshoot file and data problems surrounding downloads
- Provide information regarding order status, access dates and projects. Analyze and research historical data to solve access issues
- Provide support for the rapid fulfilment of conventional customer and partner orders which may "fall-out" while processing through SAP
- Ensures access to correct download files in customer accounts – works to minimize impact of order sync failures
- Provide service within agreed upon Service Level Agreements (SLA's) with various customers, both internal and external
present
New York, NY
Allocation & Fulfillment Analyst
New York, NY
Gleason LLC
present
New York, NY
Allocation & Fulfillment Analyst
present
- Provide various ARUN configuration scenario planning to maximize supply and improve on-time performance
- Collaborate with demand planning to analyze oversold materials and provide chase recommendations
- Partner with global fulfillment to provide air freight recommendations according to sales priorities
- Monitor all materials on quality block and provide weekly status updates
- Works cross-functionally to gain commitment and alignment on all initiatives
- Analyze daily OPT report to monitor 3rd party logistics performance to contract service levels
- Partners with key business leaders to identify reports, functionality, and system tasks to support the sales process and improve tracking, usage, and trends
Education
Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Johnson & Wales University
Bachelor’s Degree in Related Field
Skills
Skills
- Detail-oriented and able to multi-task
- Ability to hold self, sales and operations partners accountable for meeting implementation deadline
- Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels
- Able to take high level information and drill down to detail level that can be shared and communicated to various audience level
- 2-3 years prior banking experience, knowledge of Treasury Management products, and/or project management experience with proven client interaction abilities
- Ability to establish and maintain effective working relationships with peers, customer group and management
- Excellent follow through and initiative
- Proficient with MS applications
- Familiar with GFS, GSS, IDS and BOSS systems. Have knowledge of reading legal documents related to depository accounts, such as a Corporate Resolution and Incumbency
- Prior banking experience, knowledge of Treasury Management products
15 Fulfillment Analyst resume templates
Read our complete resume writing guides
1
Alternative Investments OM Fulfillment Analyst Resume Examples & Samples
- Distribution of offering materials in compliance with marketing restrictionsand regulatory guidelines
- Inventory management and version control of offering materials
- Cost analysis and solution recommendations for internal processesand operating models
- Product management and oversight of key deliverables for newbusiness initiatives
- Reporting on monthly metrics and key performance indicators
- Compiling fund performance reports for client distribution
- Compiling and analyzing client data for ongoing communications
- Oversight of the electronic delivery of investment documents
- Undergraduate degree from an accredited university
- 1-3 years of experience in the financial services industry - Alternative Investments experience a plus
- Proficient with Microsoft Office products, including: Excel,PowerPoint, Access and SharePoint – ability to write and interpret SQL is aplus, but not required
- Time management skills, with the ability tomulti-task and meet tight deadlines
- Highly organized, with strong attention to detail
- Strong interpersonal and problem-solving skills
- Ability to work independently, as well as in a team setting
- Experience in working with offshore teams in India is a plus
- Fundamental knowledge of middle office and back officeoperations
- Must be able to work extendedhours during peak periods and due to heavy volumes
- Ability to maintain confidentialityof private client information is a must
2
Digital Fulfillment Analyst Resume Examples & Samples
- Bachelor's degree in Business, Accounting or Finance required
- 1+ year digital advertising, media, or internet company experience strongly preferred
- Must be self-motivated and possess excellent organizational and project-management skills
- Ability to multi task and work with multiple teams and levels within
- Knowledge of digital ad serving software (digital, mobile, video) and ad trafficking required. DART, Adjuster preferred
- Maintain lists of logins and passwords for all third party ad campaigns. At the start of each new campaign collaborate with ad sales to collect third party logins
- Leverage Ad-Juster system to download monthly reporting from third party ad servers such as Doubleclick Campaign Manager, ATLAS, Pointroll, Sizmek, etc
- During first week of the campaign delivery, check discrepancy percentage within Ad-Juster. Identify and escalate any large discrepancies as early in the campaign as possible to ensure deliver y in full
- At the end of each month, complete DART For Publishers Billing and Reconciliation report, reconciling campaigns to accurately reflect first party and third party ad server delivery. Continually collaborate with billing team to meet strict deadlines
- Collaborate with billing team to resolve invoice disputes from customers
- Perform weekly finance reporting analysis, verifying data accuracy. Interact with finance teams, billing team, and ad operations team to resolve reporting discrepancies. Monitor weekly revenue reports to confirm campaign revenue aligns with invoicing, flows seamlessly into Salesforce, and mirrors delivery pacing. Field requests from ad sales regarding Salesforce discrepancies
- Collaborate with Digital Order Entry team to monitor outstanding approvals within contract management system, DART Sales Manager (DSM). Follow up with appropriate parties (media planning, trafficking, billing) for approvals as necessary
- Field ad hoc requests to traffic campaigns
3
Senior Client Fulfillment Analyst Resume Examples & Samples
- Able to work under tight timelines with multiple priorities
- Proficient with MS applications
- Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
- Ability to establish and maintain effective working relationships with peers, customer group and management
- Excellent follow through and initiative
- Able to take high level information and drill down to detail level that can be shared and communicated to various audience level
- Familiar with GFS, GSS, IDS and BOSS systems. Have knowledge of reading legal documents related to depository accounts, such as a Corporate Resolution and Incumbency
- Prior banking experience, knowledge of Treasury Management products
- Able to work independent of direct supervision
- Highly organized, adapt at time management, and problem/solving/analytical
4
Senior Client Fulfillment Analyst Resume Examples & Samples
- 2-3 years prior banking experience, knowledge of Treasury Management products, and/or project management experience with proven client interaction abilities
- Proven track record of servicing Large Corporate or Commercial Clients
- Be a client advocate
- Lead moderate to complex Treasury implementations
- Comfortable leading and hosting moderate to complex project calls with client, sales and operation partners
- Ability to hold self, sales and operations partners accountable for meeting implementation deadline
- Ability to escalate appropriately to resolve client escalations and to meet and exceed client’s implementation timeline
- Problem/solving/analytical and organizational skills
- Comfortable excelling in a metric and timeline driven environment
- Great interpersonal skills. Positive Attitude. Team Player. Flexible
- Willingness to learn and adapt and lead changes as needed
- General PC, Windows, word, power point, Outlook and Excel Knowledge
5
Senior Client Fulfillment Analyst Resume Examples & Samples
- Must have strong Business Banking, Commercial and Large Corporate Treasury Product and Service background
- Must have strong Business Banking, Commercial and Large Corporate DDA/TM platform system knowledge (IDS, IMPACS, GSS, CAPS, APX, OCE, CIBR, BOSS/FAST, Document Direct, GPS-MIS, Support Tools, Cash Pro Tools)
- Proficient with Micro Soft applications (Word, Excel, Power Point etc)
- Highly organized with problem/solving/analytical skills
- Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels
6
Access Fulfillment Analyst Resume Examples & Samples
- Enable and maintain access and services to Autodesk’s Cloud products and services utilizing internal tools
- Monitor and log Cloud orders through cases in Autodesk’s CRM system (Salesforce)
- Provide ELD (Electronic License Download) Support for both internal and external customers
- Ensures access to correct download files in customer accounts – works to minimize impact of order sync failures
- Works within DSC to troubleshoot file and data problems surrounding downloads
- Provide service within agreed upon Service Level Agreements (SLA's) with various customers, both internal and external
- Receive, investigate, and respond to both internal and external inquiries regarding access, Cloud products, verifications, and complaints
- Provide information regarding order status, access dates and projects. Analyze and research historical data to solve access issues
- Manage multi levels of contacts, navigate effectively through both Sales and Product Development organizations
- Document policy and procedures as it relates to Cloud access and fulfillment and Download support
- Coordinate with peers in the development and/or refinement of processes which optimize delivery of Autodesk Cloud Products
- Recommend to management solutions to difficult cloud related issues ensuring customer needs are always met
7
Demand Fulfillment Analyst Resume Examples & Samples
- Coordinates with Customer Service team to manage daily releases so that customer demand is met on a timely basis, and to ensure level load at the Logistics Center.
- Analyzes order pool to identify pack and hold and early release opportunities. Ensure order fulfillment from inception through delivery
- Responsible for creating and providing customer specific reports in key areas, including but not limited to: Monthly releases, Supply change impact on order pool, Fill rate reports, Exceptions, Adhoc reports based on customer and Sales requirements
- Responsible for communicating and analyzing supply changes that have specific customer impact.
- Responsible for making informed decisions to adjust priority, move supply, or hold supply from specific customer orders based upon existing supply gaps and/or specific customer requirements
- Manages reports and publishes customer cancel data, top sellers, stock adjustments and other areas of reporting opportunity not yet defined
- Microsoft Excel experience preferred
- Business Objects/ SAP experience preferred
- Reporting skills from design to execution
- Consideration of ethical principles during objective decision making
- Strong communication skills- written and oral
- Critical thinking skills to pursue new methods or solutions, and to think outside of the box
- Time management/ task prioritization
8
Senior Client Fulfillment Analyst Resume Examples & Samples
- 1-3 years of prior banking experience with Treasury
- Able to work independently without close supervision
- Comfortable with direct client and line partner interaction
- Problem solving/analytical and organizational skills
- Superior interpersonal skills with positive attitude and
9
Production & Fulfillment Analyst Resume Examples & Samples
- Manage the production and documentation of high volume/high version direct mail campaigns, working with cross-functional areas to ensure all aspects of program requirements are met
- Create/Maintain a complex data mapping matrix (in Excel) to drive the print, personalization and letter shop process ensuring accuracy and quality throughout
- Project management experience managing multiple campaigns and efforts with competing priorities
- Ability to implement Marketing and Regulatory changes throughout the process ensuring timeliness and accuracy
- Provide postal expertise including postal presort, NCOA, CASS certification and BMC/SCF to client to ensure all USPS specifications are met
- Collaborate with team members & cross-functional areas to develop creative solutions to print and production issues
- Ability to create, update and maintain kitsheets in Excel
- Obtain competitive bids through company on line procurement system – Print-ellect, track expenditures and facilitate all related vendor purchase order and billing reconciliation
- Manage pre-print inventory ordering
- Ability to develop and maintain positive working relationships with internal team, internal departments and outside vendors
- Attention to detail while auditing/proofing campaigns and projects for implementation
- Maintain Inquiry channel P&Ps updating as necessary
- Monitor and evaluate vendor performance through production quality reviews, vendor site visits and quarterly performance reviews
- Knowledge of quality assurance/process improvement
- 5+ years print on demand and traditional print and fulfillment experience
- 5+ years experience managing vendor relationships
- Extensive print production experience
- Ability to travel occasionally (Less than 5%)
- Experience with the full suite of Microsoft Office applications including Outlook, Word, Excel and PowerPoint
- Familiarity with Medicare health insurance products
- Quality assurance/process improvement experience
- Document management experience
- Postal knowledge
10
Production & Fulfillment Analyst Resume Examples & Samples
- Create kit sheets to drive the print, personalization and letter shop process ensuring accuracy and quality
- Ability to create, update and maintain documents in Word, Excel and Filemaker
- Assist other team members in auditing and quality control of campaigns during peak times
- Ability to work within a team environment, yet have accountability for own body of work
- Maintain direct mail operating P&Ps updating as necessary
- 5+ years of print production experience
- 5+ years of print on demand and traditional print and fulfillment experience
- 5+ years of experience managing vendor relationships
- Ability to travel up to 25% of the time within the US
11
Access Fulfillment Analyst Resume Examples & Samples
- Document policy and procedures as it relates to Cloud access and fulfilment and Download support
- Support Export Compliance cases and inquiries for open customer orders
- Provide support for the rapid fulfilment of conventional customer and partner orders which may "fall-out" while processing through SAP
- Support - as necessary our physical Media Kit fulfilment to end-customers as part of "Access Fulfilment" within the GCSO -> Operations -> Access Delivery team
12
Product Fulfillment Analyst Resume Examples & Samples
- Supporting the demand and supply matching activities
- Short term shipment optimization in support of business objectives (e.g. drives prioritization and backlog management)
- Help to adjust current tools and reports
- Getting to know end to end operational processes and ramping towards the role
- Drives actions for shipments according to customer expectation (=on time). Reviews performance metrics on a regular basis, identifying opportunities for improvement
- Actively supports & coordinates changes in product portfolio (New product introduction, End of life of products)
- Bachelors or Master’s degree (in Engineering, Science, Economics, Logistics or Supply Chain)
- Typically up to 1 year of experience in a supply chain or related function
- Some background on Planning systems (such as e.g. SAP APO)
- Strong analytical and data modeling skills – likes data analysis and has good experience / capabilities in performing these (e.g. advanced Excel skills)
- Self-starter taking own initiative to proactively improve processes, reports, tools etc. (“naturally curious …”)
- Strong interpersonal relationship, teamwork and communication skills. Fluency in English is a must have
- Ability to work independent and in virtual environment
13
Allocation & Fulfillment Analyst Resume Examples & Samples
- Responsible for coordinating Allocation and Fulfillment for the Americas region including strategic analysis and ERP configuration
- Collaborate with demand planning to analyze oversold materials and provide chase recommendations
- Partner with global fulfillment to provide air freight recommendations according to sales priorities
- Partner with inbound logistics to monitor supply and prioritize receipts
- Collaborate with distribution center to streamline deliveries processing
- Notify Sales Operations of material number changes, procurement date changes, and any supply chain delays
- Monitor all materials on quality block and provide weekly status updates
- Analyze daily OPT report to monitor 3rd party logistics performance to contract service levels
- Collaborate with Customer Compliance to monitor, report, and collect 3PL chargebacks
- Provide various ARUN configuration scenario planning to maximize supply and improve on-time performance
- Process Quiksilver retail and direct channel RTVs (SAP/WMS/NSB Stock Balance)
- Run weekly shipping performance reports and track risks for the region
- Partners with key business leaders to identify reports, functionality, and system tasks to support the sales process and improve tracking, usage, and trends
- Collaboratively prioritize projects according to business needs and track progress toward project milestones
- Conduct ongoing maintenance of standardized operational guidelines and process controls, and support adherence to those guidelines
- Works cross-functionally to gain commitment and alignment on all initiatives
- Adhoc reporting and other requests as deemed necessary to achieve business objectives
- 5 + years relevant experience
- Bachelor Degree or equivalent experience required
- Microsoft Office required
- Experience supporting EDI customers preferred
- SAP experience required
- Must be organized, detail-oriented and able to multi-task
- Able to work well under pressure and deliver results with tight deadlines
- Customer-friendly and solution-oriented team player
14
Production & Fulfillment Analyst Resume Examples & Samples
- 3+ years of print on demand and traditional print and fulfillment experience
- 3+ years of experience managing vendor/client relationships
- Intermediate level experience utilizing Microsoft Word, Excel, and Outlook
- Ability to travel 0-5% Nationally based on business needs
- Bachelor's Degree (or higher) in Communications, Public Relations or Marketing
- Knowledge around programing
15
LS Digital Fulfillment Analyst Resume Examples & Samples
- Utilize third-party reports and systems as well as internal systems to research allocation and invoice discrepancies for the Finance Resource Center
- Conducts data analysis and business process assessments to identify revenue assurance opportunities
- Perform Quality Assurance checks for third-party products and conduct high-level portfolio audits for display and PPC campaigns
- Run budgeting analysis and portfolio audits for a large PPC campaign portfolio
- Pull and analyze reports for SLA requirements and other fulfillment audits as needed
- Create work volume reporting and analysis
- 2+ years related experience in costing or a business analyst role
- Previous experience with AdWords, DFP, and other ad platforms preferred
- Detail-oriented analyst with a deep understanding of digital channels who can provide not only the data analysis, but thought leadership focused on delivering the best ROI for ongoing programs
- Excellent written and verbal communications skills, with the ability to craft a data driven story
- Mastery of computer skills (MS Word, Excel, PowerPoint) InDesign is a plus
- Autonomy - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues; Work review typically involves periodic review of output by supervisor and/or direct 'customers' of the process
16
Senior Materials Fulfillment Analyst Resume Examples & Samples
- Work with a cross-functional team to assign and maintain ABCQ Product Segmentation codes for all parent and child items in the MRP system
- Design and implement Replenishment Management systems for internal and external suppliers. This include selection of the replenishment model, calculation and revaluation of min-max, management of discrete planning parameters, MRP PFEP settings, etc
- Design and maintain Capacity Models that connect the SIOP demand forecast with the installed capacity in our facilities. Work with the sites to maintain the manning and shift plan to utilize the capacity to meet demand, identifying actions early to allow time to take actions in time to drive operations efficiency
- Create and maintain Inventory Playbooks for sites that accurately define the Product and Process Fulfillment Strategy and Replenishment Plan recommendations that align with the SKU characteristics associated with the site’s product offering
- Work with the operations team to create monthly inventory forecasts that are aligned with the SIOP Demand Forecast and Established replenishment designs
- Establish and maintain effective communication linkages with the sites that he/she serves to ensure that the site has a voice in the ABCQ/PFEP plans, replenishment design, capacity models, and inventory forecast. Work with the sites to drive execution to plan for all elements
- Minimum of 3 years of experience in Supply Chain or Manufacturing
- Minimum of 1 year of experience in Materials Mgt: Material Planning, Master Scheduling, or Materials Analysis
- Minimum 1 year of experience working with an large scale MRP system; Oracle, SAP, MFG Pro, etc
- Demonstrated ability to analyze, interpret and document complex business processes and systems
17
Lead Fulfillment Analyst Resume Examples & Samples
- O Deploy and maintain an accurate ABCQ Product Segmentation plan in the MRP system
- Implement and maintain PFEP setting in the MRP system to align the Replenishment Design with the ABCQ product segmentation driven lead times
- Lead the design and implement of Replenishment Management systems for internal and external suppliers. This includes selection of the replenishment model, calculation and revaluation of min-max, management of discrete planning parameters, MRP PFEP settings, etc
- Lead the design of Capacity Models that connect the SIOP demand forecast with the installed capacity in our facilities. Work with the sites to maintain the manning and shift plan to utilize the capacity to meet demand, identifying actions early to allow time to take actions in time to drive operations efficiency
- Lead the creation of Inventory Playbooks for sites that accurately define the Product and Process Fulfillment Strategy and Replenishment Plan recommendations that align with the SKU characteristics associated with the site’s product offering
- Train and mentor new Materials Analysts and Material Planners and take the lead in complex initiatives facing the team
- Be a subject matter expert with all Fulfillment and replenishment tools (e.g. Supplier Vis and MFG Pro Schedules) and related materials analysis tools (e.g. Pulse, Wisper)
- Minimum of 5 years of experience in Supply Chain or Manufacturing
- Minimum of 1 year of experience in Materials Management: Material Planning, Master Scheduling or Materials Analysis
- Minimum of 1 year of Manufacturing or plant experience
- Practical understanding of SIOP driven Materials Management including forecasting, scheduling, capacity analysis and inventory management
- Excellent interpersonal relationship building and team work skills
- Proficiency in using Microsoft Excel
- Ability to independently manage Materials and Operations
18
Request Fulfillment Analyst Resume Examples & Samples
- Applies expertise to support the organisation's vision and strategic direction
- Translates subject matter terminology into business terms and recommends alternatives
- Creates and reviews technical documentation (such as user guides, training manuals, and system specifications) prior to distribution to end users
- Performs document management activities including document control, Enterprise Document management services, Intranet content management
- Day to day point of co-ordination between the project community and fulfilment request activity
- Follows requests from inception to successful conclusion
19
Request Fulfillment Analyst Resume Examples & Samples
- Knowledge of the principles of inventory control and operations management
- An understanding of scheduling, and MRP techniques a plus
- Ability to make existing systems work to their fullest with the flexibility to manipulate information outside the system when necessary
- Able to form and foster professional relationships across all levels, both internal and external to the organisation
- Commitment to customer service
- Experience with spreadsheet and database technologies
- Self-motivated, fast learning and able to build upon learned concepts as new information is obtained
- Ability to write reports, business correspondence, and procedures. Ability to effectively present information, both orally and in writing, and respond to questions from groups of managers, clients, and customers
- Ability to define problems, assimilate data, establish facts, and draw valid conclusions
- Possess strong organisational and time management skills
20
Fulfillment Analyst Resume Examples & Samples
- Forward Distribution Center Purchase Order creation and maintenance
- Regional Distribution Center Sales Order creation and maintenance
- Regional Distribution Center shipment planning
- Inventory maintenance tasks in multiple systems
- Coordinate with multiple carriers to ensure timely delivery and receipt of inventory
- 2+ years’ experience with E1/E3 – MRP systems
- Advanced proficiency with MS Office (Access and Excel)
- Ability to organize and prioritize tasks
- Working knowledge of inventory policies, practices and systems
21
Senior Fulfillment Analyst Resume Examples & Samples
- Act as the division fulfillment process champion, focused on installation and management of key inventory management and order fulfillment processes and systems across Filtration sites: ABCQ, PFEP, min/max and others; ensure tie-in of installed processes to plant SIOP, scheduling and order fulfillment elements
- Provide ongoing analytical, tool development / deployment and other assistance to sites initial deployment and downstream run-phase fulfillment process activities; manage fulfillment process controls needed to sustain process integrity (i.e. MTS Health / “In-Range” reporting, ERP Health and other metrics / reporting)
- Work with a cross-functional team to assign and maintain ABCQ product segmentation codes for all parent and child items in the MRP systems; Implement and maintain PFEP settings in MRP systems to align the replenishment design with the ABCQ product segmentation driven lead times
- Support Division sites’ annual execution of their ABCQ and PFEP cycles, aligning within sites and across sites globally; support the design and maintenance of Inventory Playbooks, which accurately define the product and process fulfillment strategy and replenishment plan recommendations that align with the SKU characteristics associated with the site’s product offering along with defining processes’ standard work
- Support the design and implementation of replenishment management systems for internal and external suppliers, including selection of the replenishment model, calculation and revaluation of min/max, management of discrete planning parameters, MRP PFEP settings, etc
- Support the design and maintenance of capacity models that connect the SIOP demand forecast with the installed capacity in our facilities; work with the sites to maintain the manning and shift plan to utilize the capacity to meet demand, identifying actions early to allow time to take actions in time to drive operations efficiency
- Work with the operations team to maintain monthly inventory forecasts that are aligned with the SIOP demand forecast and established replenishment designs; provide appropriate analytical and other support required
- Bachelor degree from an accredited institution is required
- Minimum 2 years of experience in one or more of the following areas: supply chain, manufacturing, or analytics
- No relocation is provided. Candidates being considered for this role must reside within 50 miles of the Eaton Eden Prairie location
- Prior experience with MFGPro
- Prior manufacturing / plant experience
- Prior direct experience in SIOP and plant scheduling processesMinimum 1 year experience working with consumption-based planning and replenishment systems: min/max, Kanban, etc
- Working knowledge of materials replenishment analysis and execution, including pull systems
- Minimum 1 year of prior experience in a materials management position
- Demonstrated understanding of tangent processes impacting the responsibilities of this role: SIOP, inventory management, scheduling, capacity planning, & materials replenishment
- Strong analytical skills; ability to mine data to draw meaningful conclusions and guidance for decision-making
- Communication and presentation skills – both verbal and written with the ability to make necessary status updates and report-outs to division management
- Demonstrating of effectiveness in teamwork; ability to work in and with teams of varying functions
22
Fulfillment Analyst Resume Examples & Samples
- Responsible for daily breach order fulfillments, including the use of DocuSign, SalesForce, Spotfire, Excel and/or Siebel
- Responsible for creating, validating and distributing promotional code redemption reports as applicable
- Research contracts to assist with billing reconciliations along with the billing team
- Complete all required research to help resolve any breach related issues; as well as troubleshooting, e.g. providing redemption reports; researching promotional code issues; handling consumer complaints and/or delegating those to call center breach agent for research/resolution; facilitating any required breach support meetings
- Identify quality issues where data outputs do not meet client requirements, and ensure remedial actions are taken
- Facilitate weekly and/or monthly business reviews with larger breach partners to discuss performance related issues with the breach process
- Engage on daily basis with the breach sales support team, keeping them abreast of order counts, and any breach related issues
- Strong analytical skills. Proficiency at using Microsoft Office tools, Mozilla and Google Chrome. Strong communication skills as this role is required to engage with various breach partners and/or their consumers so it's important the agent possess a strong command of the English language
- Meet KPI goals’ for all supported functions
- Understand business procedures and keep up to date with procedure changes provided by business owner
- Maintain an assertive communication; keep day to day effective contact with team members in different locations
- Bilingual English – Spanish –high level 90% or B2+
- Highscool diploma (University Preferred)
- Internal Applicants only
- Must have
- 1 year on your current position (exceptions will be analyzed per current manager)
- Be on good standing (-No disciplinary actions within the last 3 months. –Not been part of a PIP (Performance Improvement Plan)
23
Licensing Fulfillment Analyst Resume Examples & Samples
- Review submitted contract and order forms for completeness, accuracy, and conformance to AppDynamics sales order acceptance policies
- Process contracts and orders and ensure clean bookings in compliance with company policy
- Manage provisioning/delivery issues including timely delivery of product
- Responsible for daily/monthly audits of all Compliance reports
- Coordinate with Rev Ops Deal Desk to enforce best practices around deal structure, order form guidelines, and all other pre-sale processes for a smooth booking process
- Possess strong level of expertise in SFDC Application
- Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base
- Contribute ideas and innovations to improve upon existing systems, work processes and procedures
- Establish strong relationships with Sales, Collections, Compensation, Rev Rec., Legal, and other internal resources as appropriate
- Extreme attention to detail
- Thrive in a team environment
- Prior order management and Salesforce.com application experience a plus
- Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately explain difficult issues; ability to think quickly
- Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
- Ability to prioritize workload and manage a high volume of orders at quarter and month-end close
- Ability to understand broader business and financial issues
24
Senior Guest Fulfillment Analyst Resume Examples & Samples
- Product Owner for Guest Fulfillment Inventory Management EDABI analytics, optimization, and reporting scrum, managing backlog & sprint prioritization
- Identify Key Performance Indicators and leading indicators to improve performance of GFIM Flexible Fulfillment and Inventory Placement initiatives within the GFIM team, across IM, and across partner teams. Co-develop dashboards, exception reporting, and performance recaps
- Implement management systems for GFIM team and to insert into regular routines for IM in partnership with Aim Team (Operational Excellence). Co-develop dashboards, exception reporting, and performance recaps
- Project management of complex initiatives across IM and represent IM in crossfunctional working groups (i.e. 4th quarter inventory positioning)
- Identify gaps in data, metrics, and tracking. Create business case to develop metrics
- Build strong, collaborative relationships across IM, IM Ops, Distribution, Outbound Transportation, Fulfillment Operations, TTS, Store Operations, EDABI, S&OP and IPC
- Lead EDABI prioritization meetings and represent the needs of Guest Fulfillment IM and IM in total within both your scrum and across partner scrums
- Project manage initiatives across the GFIM team
- Lead projects that require interdisciplinary teams including FC Operations, IM, IM Ops, Store Operations, Network Planning, Transportation, S&OP and EDABI
- Lead development of routines and process expectations for IM teams as a key part of the Merch Transformation working team
- Hold peers and superiors accountable to changing requirements and increased expectations of how we must improve inventory management results and processes to successfully compete within the industry
- Additional responsibilities may be added based off of current business needs