Director, Management Resume Samples

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A Emard

Arnold

Emard

49788 Grady Throughway

Houston

+1 (555) 593 8051

49788 Grady Throughway

Houston

Phone

p +1 (555) 593 8051

Experience Experience

Chicago, IL

Director Branch Management

Chicago, IL

Hickle-Gaylord

Chicago, IL

Director Branch Management

In collaboration with the business and Retail Compliance, develop policies, procedures and systems in support of regulatory compliance by
Sustaining a strong level of knowledge regarding current and future regulations, legislation, trends and best practices
Acting as the liaison between the business and Retail Compliance
Being the reference source for the business regarding ever changing regulatory and retail compliance matters, participating in the interpretation of new and existing regulations with Retail Compliance
Evaluating and reviewing compliance and regulatory changes that will impact or involve the HollisWealth Advisory Network
Providing guidance and recommendations to business line leaders regarding implementation of compliance changes to policies and procedures
Ensuring a consistent application of policies across the country and testing standards of practice to ensure they are being upheld

San Francisco, CA

Director of Move Management

San Francisco, CA

Mitchell, Legros and McGlynn

San Francisco, CA

Director of Move Management

Works as part of the Project Team, development of scope and schedule for project work
Ensure all move management activities are performed in a manner consistent with documented processes
Provide a single point of contact for all move management activities
Move Management team lead for all JLL assigned regions including multiple direct report and liaison to non-JLL managed sites
Evaluate vendors to ensure compliance with the standards of performance
Ensure data accuracy within move management and CAFM systems
Ensure compliance with all key performance indicators, governance and client specific policy

present

Boston, MA

Director R&D Alliance Management

Boston, MA

Schuppe Group

present

Boston, MA

Director R&D Alliance Management

present

Manage and direct alliance governance activites including defining governance structure and supporting joint committees
Alert management of any upcoming issues including but not limited to financial deviations
Identify potential issues at early stages, support resolution and effective decision making, including dispute resolution per contract if warranted
Ensure that the alliance is following the contractual framework which has been put in place and that all milestones and obligations are met
Write timely meeting minutes and follow up action items
Develop joint alliance goals and operational principles ( e.g. decision-making, communication, issue resolution)
Proactively track, communicate and manage key milestones to ensure contractual compliance

Education Education

Bachelor’s Degree in Working Knowledge

Oregon State University

Bachelor’s Degree in Working Knowledge

Skills Skills

6-8 years in managing geographically dispersed organizations, ideally in the hospitality or travel industry
Fluent in English and German
Past success in mentoring and building organizations that cater to long term supplier relationships
Monitor and successfully lead individual market place success
Develop and execute market place initiatives and drive long term relationships with our supply partners
Drive relevant data sets and deliver actionable information to the assigned customer base
Strong technical affinity – ability to pick up and maximize effective usage of systems and analyticsExcellent knowledge and understanding of yield management principles and practices
Strong focus on “team” with a “get it done” attitude, inclusive leadership style able to motivate & engage a broad variety of individual styles
Experience working in a flexible, fast paced ever-changing and challenging environment
Relationship Management: Establishes and builds healthy working relationships with partners

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Market Director Wealth Management Client Solutions Toronto Resume Examples & Samples

Developing a visible community profile for Scotia Wealth Management
Managing market partnership engagement initiatives and budgeting (e.g. sponsorship, campaigns, etc.)
Providing oversight of goal setting and/or business plan creation for Financial Consultants
Collaborating with Advisory Regional/Market leaders to designate primary relationship managers assignments
Coordinating and leading the Solutions experts dedicated to supporting Advisors in deepening relationships with existing high net worth (HNW) clients (includes HNW program support)
Championing and facilitating the sharing of best practices to enhance client and relationship managers experiences
Maintaining a strong understanding and working knowledge of all Scotiabank’s capabilities in order to recognize and facilitate opportunities for cross-sell
Managing the overall quality and timeliness of client service in compliance with corporate policies and procedures, the operation document(s), legislation, and court precedent
Preparing and managing the market business development budget
Defining the Financial Consultant recruitment strategy for the market
Executing the market area’s recruitment strategy for the region by collaborating with Solutions Leadership (e.g. FPAS, Insurance) to identify new talent requirements and complete recruiting activities including leading the identification of candidates to fill recruitment pipeline, managing the interview/hiring process, coordinating technical assessments with National Office, coordinating onboarding of new employees with local market
Maintaining a succession plan for the market including input into the Bank’s Leadership Resource Planning
Completing annual complement plan, monitoring staffing levels and making adjustments to plan as appropriate
Ensuring daily and periodic management controls are in place and effective in the market
Ensuring workflows and organization plans are efficient and effective in the market
Ensuring the team complies with all regulatory and compliance requirements including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FATCA, QI, Know Your Customer, CASL
Executing cross business (e.g. Retail Distribution, Commercial Banking) strategy alignment and activity for Scotia Wealth Management
Serving as the primary leadership contact for the market area, establishing close working relationships with Advisory and Scotiabank partners to broaden and deepen client relationships
Provides leadership to motivate and develop individual and team performance by
Sharing knowledge, experience and responsibility with employees in a drive for the highest standards of professionalism, sales and service excellence
Identifying and supporting training and developmental needs of team members and participation in the development of training programs
Managing staffing requirements and departmental workloads
Building effective working relationships across the team and with various business lines and corporate functions
Facilitating a culture of open and honest communication by actively participating and contributing to touchbases, team meetings, encouraging the generation of new ideas and approaches and actively sharing knowledge and experience to enhance the development of all team members
Developing and executing a meaningful employee development plan.1
7-10 years’ experience in the Financial Industry, preferably within Wealth Management
Strong understanding of Wealth Management Solutions and capabilities
Extensive knowledge of competitive offerings, market trends, economic conditions, and the regulatory environment, new and existing Financial Planning & Insurance products & strategies
Thorough knowledge of Scotiabank investment and banking offerings within Wealth Management and Canadian Banking network
Expert knowledge of client experience drivers and demonstrated success and passion for putting clients first including the ability to create and sustain a client focused sales culture
Advanced knowledge of sales techniques and prospecting
Ability to work collaboratively with other stakeholders for the benefit of the Bank’s clients
Proven record in compliance and regulatory oversight
A high degree of flexibility is required to adapt to a wide variety of tasks and functions

Market Director Wealth Management Client Solutions North & Toronto East Resume Examples & Samples

Develops and executes strategic business plans for the market area by
Developing and maintaining an external COI network for external business referrals
Representing Solutions/Scotiabank at various industry and regulatory functions at the assigned market area level
Leads the sales/service management strategy for the market area by
Leading, coaching and motivating the team to exceed nationally defined goals and business plans and recognizing/rewarding sales/service excellence
Actively managing performance of direct reports against goals/business plans by providing effective and timely training and performance management
Broadening and deepening client relationships by bringing together the full range of Scotia Wealth Management solutions to clients
Ensures operational effectiveness and manages operational risk for the market area by
Utilizing enablers (e.g. dashboard reporting, CRM, etc.) and supporting the adoption of new tools, technologies, and processes to effectively manage the market
Supporting client experience issues and the formal complaints process
Managing escalated clients complaints, claims, legal actions and regulatory reviews, examinations to ensure timely resolution and implementation of effective corrective actions
Executing the market area’s recruitment strategy for the region by collaborating with Solutions Leadership (e.g. Financial Planning Advisory Services, Insurance) to identify new talent requirements and complete recruiting activities including leading the identification of candidates to fill recruitment pipeline, managing the interview/hiring process, coordinating technical assessments with National Office, coordinating onboarding of new employees with local market
Overseeing the execution of Bank policies, practices, & procedures in the market
Participating and contributing, where applicable, in the internal audit process by providing direction and support for audits and ensuring timely responses to any audit findings and sustainment of corrective activities
Maintaining a high degree of working knowledge of regulatory and legislative requirements in the market area
Build and maintain collaborative networks with key partners by
Fostering and developing a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement
Driving the internal communications process by ensuring all employees are aware of key projects, corporate goals and ongoing critical changes affecting clients
Regularly scheduling one-on-one coaching with direct reports
Contribute to the effective functioning of Solutions by
Solid understanding of Canadian Wealth Management objectives, strategies and structures
Proven strategic and tactical planning skills and proven ability to execute against the plan
Strong sales management and leadership skills to ensure the highest service standards and appropriate resources are made available to the Bank’s highest value clients
Strong interpersonal, verbal communication and negotiation skills and professionalism are essential to effectively leading sales team, and managing sophisticated clients, prospects, and COIs
Ability to relate comfortably with affluent and influential clients and referral sources in both a business and social context
Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements, sales management process improvements and general management improvements
Ability to recruit and retain top talent

Director Branch Management Resume Examples & Samples

In collaboration with the business and Retail Compliance, develop policies, procedures and systems in support of regulatory compliance by
Sustaining a strong level of knowledge regarding current and future regulations, legislation, trends and best practices
Acting as the liaison between the business and Retail Compliance
Being the reference source for the business regarding ever changing regulatory and retail compliance matters, participating in the interpretation of new and existing regulations with Retail Compliance
Evaluating and reviewing compliance and regulatory changes that will impact or involve the HollisWealth Advisory Network
Providing guidance and recommendations to business line leaders regarding implementation of compliance changes to policies and procedures
Developing and implementing the appropriate policy and procedural changes as required by new compliance requirements and/or industry practice
Ensuring a consistent application of policies across the country and testing standards of practice to ensure they are being upheld
Identifying gaps in the existing compliance program and participating in the development, maintenance and implementation of changes to the firm’s compliance policies and procedures
Lead a team of Branch Managers in the provision of compliance supervision, direction, advice and support for the national network of independent advisors
Ensuring the business is meeting its tier one supervisory compliance activities in accordance with regulatory requirements, in particular those established by the provincial securities regulators and Self Regulatory Organizations (SROs), including the Investment Industry Regulatory Organization of Canada (IIROC), the Mutual Fund Dealers Association (MFDA) as well as internal policies and procedure
Ensuring Branch Managers are sufficiently trained to be the “centre of expertise” on retail compliance related matters which are not sufficiently serious, complex or unique to warrant Director or more senior level involvement
Ensuring corporate Branch Managers are pro-actively identifying actual and potential violations of regulatory requirements, internal policies and procedures or other risk situations at an early stage; conducting appropriate inquiries and investigations in relation to any such situation and ensuring that appropriate corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated
Ensuring team members are maintaining evidence and reporting of supervisory reviews, approvals, activities, etc. and doing so within regulatory or corporate policy deadlines
Directing the planning and execution of high quality on-site branch reviews on a semi-annual basis in accordance with the firm’s policies and procedures. This includes ensuring branch reviews are appropriately planned, conducted, reports prepared, proposed branch corrective actions assessed and reports issued in a timely manner
Directing and ensuring that compliance approvals by the team are made on a consistent basis across the country
Co-ordinate escalated approvals/decisions by the team with Retail Compliance to ensure they are dealt with in a timely and consistent manner
Co-ordinate specific purpose compliance reviews and investigations, including focused “book of business” advisor reviews and similar, in order to identify potential compliance gaps, either on a pro-active basis or as prompted by events such as client complaints, regulatory investigation, etc
Reviewing reports on retail compliance and related activities generated by Compliance, Internal Audit, External Examiners, Regulatory Authorities, etc. and following up to ensure issues are addressed
Communicating regulatory and compliance changes and information to the field and all other business line stakeholders, ensuring all are aware of critical issues and changes that could impact the business
Determining and executing on the most effective methods of communication (presentations, bulletins, alert messages, email, ongoing touch-bases, etc.) in dissemination of key messages and information to key internal and external parties
Develop and deliver ongoing compliance and related risk management training, education and awareness initiatives to the BM team and when deemed appropriate, to Advisors
Act as the key point of contact in the business for reporting, investigating and resolution of compliance issues and violations by
Developing and providing regular reporting to key stakeholders, including business line leaders and Retail Compliance
Identifying patterns and ongoing concerns to be addressed through training and/or disciplinary measures
Reporting the discovery of irregular activity, the receipt of complaints alleging serious misconduct, the commencement of legal action and all material dealings with any Regulator to Retail Compliance and the Director, Retail Strategy, National Business Supervision & Regulatory Initiatives
Working in partnership with the business line and Retail Compliance to ensure that issues are investigated
Identifying weaknesses or perceived weaknesses in relevant policies, practices, procedures, systems, staffing or training to the Director, National Business Supervision & Regulatory Initiatives
Reviewing escalated issues to ascertain the facts
Providing guidance and recommendations to take corrective action, address gaps and determine internal disciplinary action
Provide strong team leadership to motivate and develop individual and team performance by
Fostering and developing a strong, positive team environment, driving employee engagement, empowerment and innovation
Overseeing the day-to-day activities of the Senior Branch Managers, Branch Managers and Branch Administrators
Ensuring that assigned staff are properly trained and directed and that appropriate procedures are in place and operating in compliance with internal and regulatory requirements
Sharing knowledge, experience and responsibility with team members in a drive for the highest standards of professionalism and service excellence
Ensuring the performance management process is in place and employee development is a priority for all employees on the team
Regularly scheduling and executing one-on-one coaching with direct reports
Providing ongoing support and assistance to the Director, National Business Supervision & Regulatory Initiatives
10 + years of experience in a securities environment
Thorough, current knowledge of the Regulations and best practices guidelines
Commitment to ongoing industry education
Strong computer and technical skills
Strong contacts within the industry so as to be aware of industry issues and practices
Team player and leadership competencies
Ability to interact in a business development environment
Strong planning, time management, organization and people management skills
Ability to recognize and manage sensitive and confidential information; and

Senior Director, Screening Management Resume Examples & Samples

Responsible for managing the Screening Management operation and facilitating sound leadership guidance to a capable group of direct reports
Establish a strategic plan for the organization, including: validating/improving processes, role alignment, and ensuring internal and external key performance indicators are achieved
Role requires senior level thought leaderships and decision making capability. Incumbent will be working in a complex and fluid environment in perspective of processes, employees, internal stakeholders, and merchants
Strong aptitude in fraud, with preferred experiences in managing manual order review teams
Collaborating with internal support functions, including: training, workforce management, quality assurance, business intelligence, and project managers
Budgetary experience is necessary as responsibilities include ensuring monthly and annual cost center targets are achieved
Periodically meet with CyberSource Merchants to maintain positive working relationships and to act as a point of contact for escalated issues
Work closely with internal stakeholders to ensure Merchant needs are being met
Build collaborative relationships with the CyberSource Managed Risk, Sales, Operations and CSS teams
Assist with contract negotiations, implementation and launch of new clients and processes in conjunction with CyberSource Managed Services team
International Travel is required (25%)
15+ years of fraud management or fraud related services expertise and experience in managing a manual order review team in an internal, captive, and/or BPO operation
Experience in driving performance-based metrics, team efficiencies, and balancing workload productivity across multiple sites
Self-managed professional who enjoys multitasking and keen with ongoing change
Exceptional customer service approach to work with internal and external customers

Director, Head of Structure Management Resume Examples & Samples

Lead, coach and mentor direct reports in the Structure Management team
Shared accountability with other leaders in Fiduciary Services for the delivery of business and financial objectives, delivery and execution on strategic initiatives and action plans, and effectively monitor to ensure goals and critical success factor activities are carried out and met
Working in partnership with the other leaders in Fiduciary Services to manage an integrated and growing business which delivers an unrivalled client experience
Champion and execute change to deliver key strategies and contribute to the achievement of an operating efficiency ratio (ORE) of 70-75% or better
Ensure regulatory and audit compliance by delivering against core business Key Performance Indicators (KPIs) and provide quarterly reporting of progress against agreed annual plans

Director, Crisis Management Resume Examples & Samples

The Director, Crisis Management possesses key Visa business knowledge and is capable of developing and managing key internal stakeholder relationships and with public agencies, externally
Position requires 24/7 availability for incident management and the ability to travel 10-25% of the time
Work closely with cross functional management teams to define, develop and implement new business incident plans and site emergency response plans
Demonstrate a strong understanding of Visa business in a number of key areas: Authorization/Network, Settlement, Data Compromise, Computer Security, etc
Partner with Country Managers, Office Response Teams and Security and Safety to ensure alignment and consistency in emergency preparedness training and support of internal customers using our services
Partner with Global Operations Service Desk to design, implement and maintain response protocols that are aligned and add value to key stakeholders
Develop and implement processes and procedures to assess, monitor and remediate risk and compliance related issues
Lead business requirements development for current and future crisis management tools
Be the back-up contact for specific crisis management teams and plans including emergency response activities
Provide leadership to ensure training of crisis management team members is consistent, timely and thorough
Provide input into the design and implementation of general marketing and promotional materials to ensure increased awareness of the GBC program
Create data points into the GBC risk management activities, including quarterly dashboards, metrics and reporting
Ensure appropriate end to end project management including the exercising and implementation of new plans or protocols with key Operations and CSS stakeholders
Assist in conducting key stakeholder exercises , presentations, seminars and workshops
Be a leader, self-motivated, and demonstrate the ability to influence and communicate effectively across functional lines to ensure all participants and stakeholders deliver according to requirements and schedule
7-10 years of experience in a Business Continuity/Crisis Management and/or Risk function
Bachelor's Degree; Master's Degree preferred
Experience working with Senior and Executive management in a consultative and/or advisory capacity
Strong interpersonal and indirect influencing skills, with a demonstrated ability to gain the confidence of individuals at various organizational levels
Significant technical knowledge of payment processing systems including: Clearing and Settlement, DPS, VisaNet, VIP (Authorization) and/or Information Security protocols
In-depth experience with Crisis Management at a similar company or within a similar industry. Demonstrated experience in project management with expertise in Microsoft Project
Background and experience with audit and risk practices
Background and experience in development of complex financial systems
Excellent verbal and written skills and a proven track record in project management and facilitation
Willingness to do what it takes to contribute to the success of the team and the success of the team and the company
The candidate must have a high level of self-motivation, initiative and operate effectively as a team player across multiple business units
Advanced working knowledge of MS Office (Word, Outlook, Excel, PowerPoint, SharePoint and Project)
Excellent judgment and excellent attention to detail
Must be able to work in fast-paced, rapidly changing, and high pressured environment
Highly developed problem solving and decision making skills

Director, Consumer Platform Management Resume Examples & Samples

Lead development, launch and ongoing oversight of technology deliverables to meet business goals ensuring that solutions can integrate easily
Work with product owners to develop business requirements for new service offerings and existing platform enhancements
Works closely with business office and partner development teams in the development of technical requirements, use cases, functional flows, and designs to meet solutions strategy business goals
Collaborate with Product in development of an overall strategy, technology roadmap and the definition and timing of future phases, based on business objectives, vendor capabilities and opportunity to integrate Visa technology assets
Oversee the development of architecture and ensures both short term and long term investments are in line with business objectives
Provide technical liaison support from product teams to technology teams in support of all development initiatives
Identify, evaluate and facilitate resolution of project issues that may impact the development project direction, scope and/or timeline
Develop and track project schedule; manage critical path, resolve issues
Participate in product development activities such as assisting in evaluation of design and reviewing QA and leading UAT/deployment effortsProvide assistance in the planning and design of integrating new enhancements offerings into Visa business stream
Obtain buy-in on product direction and strategy from senior management
Direct a project team including development/vendors responsible for global initiatives
Regularly collaborate with product owners, development groups, developers and vendors
Masters Degree in Computer Science or equivalent with 10+ years product development and technology solution development experience; at least 5 years in a development consulting environment
Experienced professional with a mix of technology development and business analysis experience including demonstrated ability to think long term and execute in the short term
Demonstrated success with managing large complex development initiatives and projects; Technology solution direction and decision making capabilities
Success in overseeing and developing solutions for payment networks, banking systems and/or web based applications desired
Strong negotiation skills across diverse audiences; can successfully advocate both business-facing and IT technology solutions
Strong track record of proposing solution to Business related opportunities and issue
Demonstrated business analysis and requirements gathering experience including proven ability to understand business needs and translate into a development plan

Director, Acct Management, International Resume Examples & Samples

Day-to-day account management of large international partner programs
Project implementation
Execution and management of pilot projects to ensure expansion and scale-up
Ensure account renewals and lead renewals toward expansion

Director, Wealth Management Hamden Resume Examples & Samples

Responsible for the oversight and management of an assigned group of TIAA Wealth Management Advisors. This includes compliance and the principal review of the Advisors’ recommendations
Hire, coach and motivate a team of Wealth Management Advisors to achieve and exceed the territories’ client service benchmarks and sales goals
As needed assist Advisors in reviewing planning and advice cases for complex client accounts
Expert knowledge of financial planning concepts including broad knowledge of TIAA’s products and services
Must be able to understand TIAA’s overall strategy and approach while developing strategic plans and goals for the territory

Senior Director, Capacity Management Resume Examples & Samples

Understand the scope of the Capacity Program as defined by the business requirements and budget process
Ensure program milestones are accomplished and ensure overall committed timelines are met
Establish and maintain effective means of tracking augment plans/schedules with Regions and report delays and problems with plans promptly and take appropriate action to maintain schedule
Work closely with the Capacity Team reviewing analytics in assessing the actual performance against the augment plan and support Regions with needed adjustments consistent with plan objectives
Provide Regions with reporting analysis and trends so that they can be proactive in addressing Capacity constraints
Help identify and document program risks and issue and assist the team make program tradeoffs to balance scope, time, and costs
Lead the development of the West Division Capacity Database including coordinating with the lead developer, gathering requirements from the regions and tracking change management
Provide input on enhancements based on West Division best practices and lessons learned
Coordinate with National Capacity on data requirements and reporting needs
Work with Regions to understand augmentation plans that are associated to budget
Help coordinate with regions to obtain quarterly forecasted spend
Analyze data and prepare reports that provide executive leaders and stakeholders with an accurate and timely analysis of forecasts and spend
Track Capacity related CAR/Requisitions to the program schedule; monitor upstream and downstream dependencies
Communicate updates on major milestones and keep all stakeholders informed of progress and issues
Develop and maintain relationships with Division Leads including Tech Ops, Finance, Product and DPMO
Develops, trains, mentors, and motivates staff members in accordance with best practices and procedures developed by management
Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management
Prepares and analyzes monthly financial performance and makes recommendations
Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management
Organizes technical and engineering budget and manages all expenditures and capital projects associated with the technical department to operate within budget guidelines
Facilitates technical and engineering leaders to meet goals and projects
Monitors technical performance to comply with all industry and Company technical requirements
Facilitates regional services, ensuring governmental and franchise demands are met effectively and efficiently through organizing, planning, scheduling and dispatching of staff and equipment
Ensures competence and continuity of qualified staff through optimum selection, development, appraisal and motivation techniques in accordance with the system EEO policy and appropriate policies and procedures
Functions as Chief Technical Resource to leadership team to assist in technical and engineering planning and decision-making
Develops and maintains good relations with public and governmental agencies
Ensures that industry standards are consistently met and that technical operations comply with Company, OSHA and other applicable safety programs
Meets all quarterly objectives associated with position

Director of Move Management Resume Examples & Samples

Successfully plan and manage moves up to 5000 people along with furniture and other small non-permitted projects
Works as part of the Project Team, development of scope and schedule for project work
Ensure client satisfaction throughout the move management process
Ensure compliance with all key performance indicators, governance and client specific policy
Meet assigned financial targets Deliverable Role/Responsibilities
Proactively manage project-related issues on account or assignment
Manage supporting suppliers (technology, telephony, furniture, etc.)
Move Management team lead for all JLL assigned regions including multiple direct report and liaison to non-JLL managed sites
Strong interpersonal skills with an ability to interact with executive level External and internal clients leveraging command presence and composure all levels of the organization
Proficient in FMS- Move Management module and/or client system along with work order request tools and systems

Director, Transactions Management Resume Examples & Samples

An Associate or Bachelor’s degree is required; an advanced degree is preferred
Industry accreditation and/or designation a plus. Real estate license within the candidate's jurisdiction is required
Four years’ of experience at managing a staff of three or more persons
Knowledge of Microsoft Office Suite and other software or technology, identified as JLL standard or Client requested
Knowledge of budget applications
Ten years' of commercial real estate, property management or related experience
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions
Read, analyze, and interpret legal documents, periodicals, journals, procedures, and/or regulations
Respond to questions from management, clients, customers, peers and general public
Interaction with owners, tenants and clients
Calculate figures, amounts, discounts, interest, commissions, etc
Apply fractions, percentages, ratios, and proportions to practical situations
Analyze, interpret and explain financial statements and calculate dollar and percentage variances
Financial and accounting acumen
Budgeting, financial, and asset management experience
Define problems, collect data, establish facts, and draw conclusions
Solve problems and deal with variables in situations where only limited standardization exists
Interpret instructions furnished in written, oral, diagram or schedule form
Strategic thinking with strong implementation
Proficient at multiple tasks
Prioritizing day-to-day issues. 

Director of Wealth Management Services Resume Examples & Samples

Serve as WMS program owner
Create WMS growth strategy to include increasing availability to WM Private Wealth Advisors in all locations
Review, update and maintain WMS Policies and Procedures manual
Provide on-going updates to senior PWM/WM/CG leadership
Manage new WMS relationship client on-boarding
Work with Legal partners to maintain all program documentation including Master Agreements, Direction Letters, Quarterly/Annual allocation breach letters
Oversee client documentation handling including WMS Master Agreements, creation, tracking and setup of investment direction letters
Partner with Alternatives Operations to establish accounts to facilitate non-platform alternative investment
Screen new client prospects that are developed through leads and referrals to determine suitability for WMS program eligibility
Execute Power of Attorney on investment direction letters
Setup of new performance reporting and on-going confirmation of compliance to reporting requirements
Responsible for identifying risks and qualifying controls for inclusion in the WM Risk Control Self-Assessment
Required to comply with all industry rules and regulations and Firm policies
5 or more years of relevant experience in the financial services industry
Series 7, 63, 65, or Series 7, 66
Additional product licenses may be required
Strong compliance record
Strong knowledge of applicable compliance rules and regulations and firm policies
Knowledge of financial industry / products

Director, Screening Management Resume Examples & Samples

Responsible for managing the Screening Management Manila teams and facilitating sound leadership guidance to direct reports
Excellent people leadership skills in driving performance, development, follow through and issue resolution
Collaborating with internal support functions, including: training, workforce management, quality assurance, business intelligence, and project managers to improve team performance
Work closely with internal Screening Management teams to assess fraud trends, best practice sharing, and improve quality
Occasional International Travel is required
5+ years of fraud management or fraud related services expertise and experience in managing a manual order review team in an internal, captive, and/or BPO operation
Broad experience in developing and managing high performing work teams
Strong analytical skills with the ability to scrutinize and communicate metrics, key performance indicators, and service levels to internal stakeholders and clients
Ability to motivate others and work cooperatively in a group to achieve common goals
Experience in driving performance-based metrics, team efficiencies, and balancing workload productivity
Proficient in call center metrics and how improve efficiencies and performance
Exceptional organizational skills - ability to manage multiple, competing priorities and projects
Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving and multi-tasking skills required

Director of Yield Management Resume Examples & Samples

Continuously monitor and enhance rate cards and discount parameters for Direct Sales, Programmatic, and Agencies. Research to define pricing value based on market competition and product performance and implement tactics to improve CPM across all Sales Channels
Develop and deploy tactics to improve sell-through across all Sales Channels. This includes but not limited to Sponsorship packaging, Seasonal packaging, and Promotional discounts
Manage and provide in-depth pricing, revenue, and inventory utilization reports for executive and senior management in a periodic basis
Provide revenue modeling to forecast revenue, impression, and CPM change for new products, change products, and new partnership deals
Partner with Ad Product, Product, Ad Ops, Programmatic, and Finance to brainstorm on new market opportunities/challenges impacting price and revenue (e.g. Viewability, lazy loading, Header Bidding, Priority Management)
Oversee inventory systems & vendor relationships (Inventory management and automated guaranteed tools) to enhance features and manage any system failures and bugs
Manage escalations from Sales on specific order issues resulting in high bonus inventory or make-good approval, and other special exception handling
Work with Senior Sales Management team, Client Solutions on crafting media plans and pricing for special partnership deals and sponsorships
Drive continuous improvement to existing process and tools by initiating and managing new projects with the team (E.g. Reservation policies, improvements to Planning tool, Sales Support Queue Management)
Minimum of 5+ years of experience working in digital media preferred– Publisher, Ad Tech, or Agency experience in Pricing, Inventory Management, Revenue Operations, or Finance Operations
Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
Solid experience in data management and analytics tool such Staq, Qlik Sense, Tableau, and MS Office (Excel, PowerPoint)
Solid experience in Publisher side ad technology platforms – (Inventory Management Tool, Ad Server, OMS, DMP, SSP)
BS or BA required

Director, Endpoint Initiative Management Resume Examples & Samples

Lead and motivate a global team of professionals that provide project management, technical support and consultation to Visa client institutions directly connected to VisaNet
Achieve operational objectives through recommendations to strategic plans and reviews including preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying trends; and resolving problems
Act as an escalation point for the team and serve as a liaison between senior management and the team
Establish department strategy in line with broader corporate and customer service objectives and goals
Manage all staff issues, including staffing selection, training, goal setting, coaching, annual reviews, compensation planning, and career development
Develop, motivate, and challenge individuals and teams
Provide leadership for complex cross regional or cross functional customer service projects and work towards achieving client and key stakeholder acceptance of deliverables
Build relationships with Visa client institutions and act as a liaison to internal Visa groups to create strategies to add value and enhance relationships
Some travel, both domestic and international, will be required
Bachelor's degree in Project Management, Information Technology, Computer Science or a related field, or equivalent work experience. Requires a minimum of 12 years progressively responsible experience in customer service or technical support role in financial services, payment card, and software or information services industry with 5 years management experience preferred
Applied knowledge of the 7-layer OSI Model and OSI Network Communication
Experience and expertise in implementing and supporting client-server network configurations in WAN/LAN environments and associated protocols (FTPS-TLS, SFTP, HTTP, DNS, Etc.)
Solid understanding of cryptographic concepts and applied cryptography, including PKI, strong authentication, digital signatures, Etc
Demonstrated knowledge of the payment and data processing industries including industry trends and high-level business drivers
Working experience with BASE II Clearing & Settlement file transmissions as well as with PC Edit Package preferred
Excellent verbal, written, presentation and interpersonal skills
Ability to comprehend and translate complex technical and or business issues and apply business solutions
Exhibit advanced planning, organizational and problem solving skills
Demonstrated strong leadership capabilities and project management skills
Demonstrated ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs

Director of Digital Transformation Offering Management Resume Examples & Samples

Lead portfolio management decisions across the HPS Digital Transformation business including new solution development and introduction
Build and lead a high-performing product management, program management, customer experience and business intelligence team to deliver operational and strategic capabilities
Direct portfolio planning activities to determine offerings to meet current and future unmet customer needs. Build a gap analysis against current HPS offerings. Determine buy, build and partner decisions to deliver complete solutions
Build value propositions mapped to key customer needs. Determine offering business models and pricing structures vs next best alternatives
Manage work with R&D, agile product owners and software development teams to assure product releases are aligned to market demands and customer expectations
Develop and manage a cross-functional program to continually optimize market readiness preparation for new solutions and software ensuring that all departments and HPS Business Units (e.g. product marketing and marketing communications, business development and sales, solution delivery and support) are prepared for new product releases
Direct and control delivery of programs and projects and establish and promote the use of metrics to track and improve program effectiveness
Lead initiatives and develop and implement strategies and systems to track our success in building customer happiness and ensure the delivery of a quality and superior customer experience
Develop and implement the strategy for self-serve business intelligence to support all of the HPS Digital Transformation functional organizations
Design, scope and manage complex project efforts, identifying appropriate resources and mobilizing cross-functional teams to achieve the desired business outcomes
15+ years of relevant work and executive leadership experience
10+ years of combined experience in IT, cloud, agile software development, technology, business intelligence and/or analytics
7+ years of program management, product management, product development, and/or operations management experience
7+ years of direct experience in agile software development, cloud development, user experience/design thinking and enterprise software
Experience managing multiple, complex projects and changing priorities and working effectively in an executive matrix environment
Demonstrated success leading global organizations and teams with an ability to effectively operate, coordinate and drive results across a global business
Experience working with Sales Enablement and Marketing Operations teams and experience with CRM Sales and Marketing tools

Director, Global Flex Alliance Management Resume Examples & Samples

Ensure a coherent, unified approach towards the Partner, through thorough analysis, transparent metrics and frequent interactions
Demonstrate a solid understanding of the needs of the functions as well as how the Partner can best deliver on those needs
Partner closely with Procurement and Legal on the design and execution of the Flex Alliance Management structure and governance
Serve as Subject Matter Expert on day-to-day Flex Model related activities to direct, fortify and manage the interfaces
Lead Flex Alliance Management team and provide strong cross-functional leadership on structure and partner performance
Demonstrate adherence to expectations and maintain broad and deep external partner relations
Is knowledgeable of the Partner’s propositions, their markets and business challenges; the needs of the Functions and their long-term strategies and how the partner can be engaged in delivering those needs
Bachelor’s or University degree in a scientific discipline. An advanced degree (e.g., Masters, MBA, MD, PhD) is preferred
10 or more years of relevant industry experience
Demonstrated global leadership success: Proven track record of people and project management
Experience managing external stakeholders/vendors
Is familiar with the concept of governance and the use of key performance and quality indicators
Experience managing complex business challenges in combining systems, business needs and data driven strategy
Understanding of the lease labor workforce landscape or related experience; Knowledge of vendor markets and supplier operating processes
Lead and operate in a matrix environment and interact with multiple stakeholders on a regular basis. Ability to build strategic working relationships
Travel approximately 10-20%- internationally
Outstanding, proven, communication, negotiation and interpersonal skills
Problem solver | Strategic thinker | Leader and collaborator
Strong customer focus, flexible and persistent
Sound business and financial acumen. Familiarity with legal and financial good business practices
Diplomatic and business acumen skills to reconcile the needs of internal and external stakeholders
Results oriented, i.e. is strong at both at strategy and implementation

Director, Market Management Resume Examples & Samples

Focus primarily on managing a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external EI initiatives
Manages Area Managers (for the markets and team members identified as independent areas), and SMM, MM, AMM and RSs directly for the other unincorporated markets
Executes on leadership strategy. Plays a leading role in implementing cross-functional Expedia activities
Gains deep insight into the market through establishing long-term relationships with external partners and stakeholders, and delivers intelligence into internal competitive tools. Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process
Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development. Drives internal, cross-functional navigation to facilitate and solve issues encountered by team
Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets
Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building external and internal pipeline
Bachelor’s Degree; MBA or other post graduate qualification desired
6-8 years in managing geographically dispersed organizations, ideally in the hospitality or travel industry
Past success in mentoring and building organizations that cater to long term supplier relationships
Monitor and successfully lead individual market place success
Develop and execute market place initiatives and drive long term relationships with our supply partners
Drive relevant data sets and deliver actionable information to the assigned customer base
Strong technical affinity – ability to pick up and maximize effective usage of systems and analyticsExcellent knowledge and understanding of yield management principles and practices
Strong focus on “team” with a “get it done” attitude, inclusive leadership style able to motivate & engage a broad variety of individual styles
Demonstrated experience in coaching and developing teams, tailoring development plans to each person’s needs & motivations
Experience working in a flexible, fast paced ever-changing and challenging environment

Director, Market Management Resume Examples & Samples

8+ years progressive sales experience in managing geographically dispersed organizations in the hospitality or travel industry
Preferred candidates will have had success in a senior sales or franchise development position for a large hotel group
Solid Revenue Management experience. Excellent knowledge and understanding of yield management principles and practices
Past success in mentoring and building sales organizations that cater to long term strategic customer relationships. Success in hiring and retaining top individual performers, and developing them to be promoted. Ability to identify strengths on the team and leverage them for overall success
Strong strategic planning and analytical skills. Ability to set long term strategy for revenue growth based on industry, competitor and internal data and insight, while acknowledging resource constraints. Set measurable long and short term goals and targets to drive team performance
Demonstrated success in prioritizing multiple initiatives for highest revenue growth and optimal use of human capital
Demonstrated success in influencing internal organizations, including leaders of other divisions with different priorities. Ability to present concise data and recommendations to senior management

Director Aml\atf Wealth Management Resume Examples & Samples

Providing AML/ATF Compliance support to the Wealth Management business units, including
Completing business unit self assessments and defining the overall AML/ATF profile
Identifying unacceptable AML/ATF risks and collaborate with the Business to manage and escalate
Challenging the Business’ assessment of controls, and monitor remediation plans for enhancement of controls
Monitoring the schedule and results of 1B Quality Assurance processes to identify potential weaknesses/trends
Reviewing and approving all Wealth Management New Initiative Risk Assessments (NIRAs) ensuring adequate controls are in place in support of AML risks
Supporting the development and implementation of AML/ATF training programs across Wealth Management
Participating in the review and approval of auto high risk customers
Ensuring the Business is kept current on regulatory developments and best practices and processes/controls are updated accordingly
Overseeing the implementation of the enterprise AML/ATF Program across the Wealth Management business line, including
Providing oversight and coordination to the Wealth Management AML Teams (1A & 1B functions)
Guiding the business units in the development of first line AML/ATF controls
Approving Wealth Management customer risk rating methodology
Managing overall resolution of Wealth Management AML/ATF Audit issues
Developing AML MIS reporting
Leading and managing direct/indirect reports (where applicable) to support achievement of business objectives
Building and managing relationships across the Bank and Industry including
Wealth Management business unit personnel
Other GAMLU Departments (Policy Office, Ops, other Business Line AML/ATF Teams)
Key Support/Control groups (Compliance, Technology, Operations, etc)
Industry AML contacts
Other projects and duties as assigned

Director of Global OTA Management Resume Examples & Samples

Oversee a team responsible for the planning, executing, tracking and reporting, and reporting travel products contracts generating savings in cost, providing quality and delivering outstanding service
In partnership with senior management from product marketing, operations, and sales, develop sourcing strategies supporting the business strategy
Provide travel products leadership and support to achieve assigned savings initiatives, monitor progress against all procurement initiatives, and provide updates to senior leadership on emerging opportunities and risk
Partner with vendors to establish volume agreements that incorporate economies of scale and leverage the purchasing power of the Company
Support and drive the integration of Global suppliers and contracts
Resolve problems with contract interpretation and vendor performance as compared to terms and conditions working collaboratively with stakeholders
Ensure the inventory control, required reporting, accounting, contractual and Legal standards are maintained
Travel domestically and internationally, as needed, to maintain and grow the supplier relationship through customer reviews and assessment of the commercial terms of the agreement
Solution based approach to sales with a good understanding of technology
5 years of experience leading a supplier management team

Director of Consumer Management Resume Examples & Samples

Collaborate with President and Vice President of Retail on brand strategy and business development goals for Gucci in America
Manage the Gucci America Consumer Management department, focusing on hiring, developing, cultivating top talent within the team
Support the development of a new global brand positioning strategy for Gucci in North America, ensuring clear communication and engagement of customer’s, key influencers, and strategic business partners
Develop and implement an omni-channel customer centric strategy to identify attract and retain customers and prospects across the different channels and touchpoints
Responsible for designing and implementing a consumer experience plan across channels and market in order to improve and gain consistency in the customer experience, in line with the new Gucci vision and values
Develop strategic customer insights, reporting and analysis to support the Merchandising, Retail, and Executive teams
Work with global teams to analyze and report regionally on global KPIs and key reports for executive teams
Responsible for the planning, execution, and coordination of all the omni-channel direct to consumer marketing campaigns
Manage customer and prospect contact strategies via email, mobile, mail and social media, and additional marketing channels to ensure continuity and improved results
Collaborate with wholesale and leased partners to develop cohesive marketing strategies to ensure consistent messaging across all channels
Work closely with the Special Events and Retail on the development, implementation and analysis of pre, during and post event strategy to ensure each opportunity is maximized for client development
Develop partnerships with travel, hotel, concierge services to offer key services to drive acquisition and cultivation of VIP clients

Director Device Disposal Management Resume Examples & Samples

Comprehensive management of the end to end disposal process of all mobile devices that are excess to Sprint's needs
Track the auction market pricing of all devices that may require disposal and produce regular reporting detailing high/low and average prices by month vs. Sprint sell prices
Work with cross functional teams including the service & repair and inventory teams to ensure that we have forward visibility of all potential auction /disposal stock and prepare options for disposal for each model
Minimum 3 years working in mobile device auction market or second hand mobile device market
Minimum 5 years in a procurement, or partnership management, role within a multi-national organization
Travel requirements up to 10%
Ideally - Wireless/devices working knowledge of industry leaders and trends 2+ years of experience
Ideally - experience in a mobile carriers or mobile handset OEM environment
Track record of savings and cross functional working experience with sales and marketing teams
Innovative/demonstrative entrepreneurial qualities including financial and commercial acumen
Excellent listening, oral and written communication
Manage issues from inception to completion

Director, Alliance Management Resume Examples & Samples

Ensure that key goals for alliances are achieved with partners
Work closely with and support cross-functional teams to prepare for interactions with our partners. Be familiar and close enough to details of the programs (internally and at the partner) to work with partners on the various day-to-day issues and opportunities arising from the collaborations
Build and maintain relationships with key personnel both internally and with alliance partners
Write and submit internal reports and deliver presentations about partnership and reports to partners
Communicate and follow up on action items and key deliverables through completion
Bachelor’s degree required. Graduate degree in business or science preferred
Four years of experience in alliance management
Minimum of seven years in biopharma
Experience working on alliances with ex-US, global partners
Proven success building effective, sustainable working relationships internally and with partners
Experience positively influencing teams in a matrix management environment
Good understanding of research and development and drug-development processes
Effective new product and commercialization planning
Excellent written and oral communication skills, with strong ability to build and communicate business rationale
High quality organizational skills
Proven effectiveness collaborating in small teams and desire to work in fast-paced, evolving environment
Experience in renal, metabolic or cardiovascular disease a plus (but not a requirement)
Ability and willingness to travel 25%

Director, Site Management Resume Examples & Samples

Providing program level leadership, guidance and expertise to the US Clinical Operations staff assigned to complex Oncology clinical studies across a large portfolio of multiple phases and indications
Driving alignment across development programs, promoting knowledge sharing, and operational issue resolution through close collaborations with Operation Leads, Protocol Managers and Clinical
Leading a team of Site Managers and Sr. Site Manager(s) with their respective direct reports to build and maintain a high quality US Clinical Operations organization
Managing the hiring, development, coaching, mentoring, performance management and succession planning of staff
Working with Operation Leads and functional leads to align on department resourcing and staffing strategies to meet project deliverables and initiatives
Demonstrating strong knowledge of the development programs across the Oncology portfolio and ensuring in-depth understanding of therapeutic area strategies, disease areas and relevant external landscape
Building strong working relationships with peers, senior leaders, key stakeholders and external oncology networks to influence decisions and achieve results
Master or bachelor's degree in Life Sciences, Nursing or pharmacy with broad drug development and global clinical trials experience
Minimum of 10 years of experience in people and project management in the pharmaceutical, biotech or contract research organizations
Broad experience in leading Oncology programs
Previous experience managing people, coaching and developing others
Highly organized and motivated possessing excellent communication and interpersonal skills with the ability to develop and coordinate complex projects and initiatives
Demonstrated effective leadership, influencing skills and ability to work in a team environment
Strategic agility to apply in depth knowledge of clinical research to goals and objectives across the portfolio
And results oriented with proven track record in building strong collaborative relationships with internal and external stakeholders to manage BOW
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Senior Director Inspection Management Resume Examples & Samples

Provide global oversight of corporate priorities and strategies for inspection program according to each site’s needs
Provide leadership in the inspection management program at a global level
Ensure robust inspection management including inspection answer processes are in place globally and on sites
Responsible for independent compliance assessment of IO and R&D clinical batch manufacturing with Global Quality Directives and Health Authority expectations according to the PMG process
Ensure trending processes are established for GQA audits and regulatory inspections
Lead the metrics’ program and ensure its adequate management globally and at site level
Lead Global initiatives for improvement of compliance activities
Bachelor’s Degree in a scientific subject. Biology, Pharmacy and Microbiology would be preferred
Fifteen years direct experience in pharma/biotech manufacturing and quality environments/organizations with at least 10 years pertinent experience in Quality
A strong knowledge and proven expertise in compliance

Director of Expense Management Resume Examples & Samples

Manage month-end close processes including posting accruals, adjusting journal entries, and preparation of balance sheets
Oversee general accounting functions including expense management and reporting, balance sheet management, intercompany accounting, and cash management/ reconciliations
Responsible for developing solutions through advanced modeling and analytical techniques
Manage accounting functions for Accounts Payable, Treasury, Payroll and General Ledger
Manage the expense portion of internal and external auditors
Develop and manage effective financial and internal controls for the company
Responsible for quarterly 941 payroll reconciliation
Build, supervise and provide direction for the team and ensure the group has the necessary skills and knowledge to execute
BA/BS in Accounting or related field, CPA preferred
4-6+ years’ experience in financial management
Previous Accounting Manager/Controller experience
Experience developing strong, data driven financial models and analytics to support expense forecast process
Excellent communication skills, and interpersonal/relationship building skills
Strong time management skills and ability to prioritize based on business strategies and objectives

Director, Ops Management Resume Examples & Samples

Possess strong organizational knowledge to facilitate collaboration
Ability to Lead the operationalization of CSO Vision including providing structure, coordination, organization and action planning
Ability to successfully assist in the design and planning stages of a strategy with input and guidance from the CSO
Possess strong process improvement skillset
Supports the management and execution of the plan to assist in on time delivery
Participates in both short and long-term planning for all aspects of the Company’s operations and growth

Director, Engagement Management Resume Examples & Samples

As the Director of EM you are the Success Leader and ultimately responsible for your team’s success and their successful deployment and implementation for all RealPage products
Design and execute strategic programs managing cross-functional teams and various product integrations
Train and support leaders & team members to replicate the leanings and successes from engagements so that others may benefit
Raise the bar for strategic thinking with everyone you interact with
Willingness to do what it takes and lead by example
BA/BS degree or equivalent experience within industry may be acceptable (MBA or advanced degree preferred)
You’re an improvement junkie; you are always thinking about how to make things better
Broad-based business and technology expertise with 5 years of consulting, management or business leadership experience with a track record of driving business development
High-energy and compelling vision with a proven track record of defining and delivering hew initiatives
Minimum of 5 years relevant project management work experience (PMP is preferred)
Expertise and experience dealing with large, complicated accounts at the most senior business level, preferably with recent direct hands-on executive experience
Experience with SaaS systems and/or complex project planning and prioritization
Capability as credible and effective C-level advisor/coach specifically around change management (cultural, business and technical)
Knowledge of RealPage products and platform features, integrations and best practices
Ability to work outside normal business hours at times depending upon workload
A desire and willingness to travel on a regular basis

Senior Director, OEM Management Resume Examples & Samples

Drive the implementation of strategy and plans and present to senior executives/SLT to drive key device roadmap and OEM decisions
Create OEM strategic leverage on OEM big bets beyond device activities
Serve as the key decision maker for inventory purchases above and/or below baseline sales/demand forecast
Collaborate with senior executive leaders across Marketing, Sales, Corporate Strategy, Engineering, Finance, Metro, OEMs (e.g. Apple, Samsung, Google, LG, Motorola, Amazon)
Globally source, negotiate, and select devices and accessories within defined commercial and technical specifications to drive customer sales, billions on network technology efficiencies, and optimized investment for $15B in annual device investment
Manage OEMs and internal functions through the development, test, and launch of all devices within the T-Mobile portfolio
Negotiate win-win promotional and contractual agreements with OEMs that balance TMUS marketing net add goals, OEM purchase goals, device quality, operating free cash flow inventory, payment terms, etc. to drive market and financial advantage to TMUS
Manage OEMs and internal parties to drive device quality and device performance in market
Bachelor’s degree required; Master's degree is preferred
Demonstrated leadership experience with increasing levels of responsibility
A hands-on leader with a “roll up sleeves” mentality
Strong business acumen and powerful negotiation skills
Analytical by nature. Deep knowledge and understanding of overall business and marketing objectives
Strong relationship building skills with the ability to work cross-functionally through a large, fast-paced and complex organization
Ability and willingness to travel, especially to APAC Region
An innovative thinker that can respectfully challenge status quo and drive change
Strategic acumen and problem solving skills with the ability to turn findings into executable plans
Proven skill in accelerating change; forward looking
Assertive and able to influence across all levels, including influencing others without direct position power
Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals
An inspirational leader, mentor and motivator
Excellent verbal and written communication skills; a direct communicator who speaks with authority and conviction
Strong business acumen and demonstrated sound business judgment
Organizational agility and the ability to read the subtle nuances of a situation and react/plan accordingly
Ability to effectively prioritize projects and manage available resources
Thrives in a high pressure, fast-paced environment

Director BPM Management Resume Examples & Samples

Compile, consolidate, and organize best practices across all CSS roles and socialize best practices among relevant teams to ensure continuous improvement and learning
Proactively send out helpful knowledge materials to targeted internal stakeholders
Best in class definition and adoption of delivery standards and best practices across CSS
Better than benchmark improvement in various organizational delivery KPIs such as bounce rate and solution duration
Turnaround of delivery execution excellence in instances where delivery standards fall below quality standards and best practices
Leading transformation of delivery processes as support modernizes in line with digital transformation
Achieving better than benchmark employee experience
10+ years of business leadership experience; self-motivated, confident working at a senior executive level and comfortable working in a matrixed organization
Demonstrated experience in leading organizations through to success - drafting right strategy, data savviness to influence delivery business through right customer feedback on support experience, working as necessary with employees at different levels to modify, investing effort in building right stakeholder partnerships, etc
Demonstrated skills in building organizational partnerships - across a complex stakeholder network in CSS
Demonstrated global communication skills, to ensure delivery teams are aware of and/are adopting best practices and blueprint guidelines
Demonstrated business acumen, enabling clear representation of analytical data in business language, to inform prompt, effective decision-making
Relevant Bachelor’s degree or experience commensurate with job expectations for this leadership position is required

Director of Funds Management Resume Examples & Samples

Demonstrated ability in funds management and knowledge of financial aid accounting practices
Demonstrated understanding of graduate and undergraduate student aid delivery process, including federal and state statutes and regulations
Experience with federal reporting requirements
Excellent communication skills, including the ability to exercise tact and discretion when dealing with students, families, and staff
Clear and precise written and oral communication skills
Demonstrated ability to set priorities, manage time and workflow and to manage multiple, concurrent high priority projects in a time-pressured environment
Experience in training and providing leadership to other staff

License Management Services Director Resume Examples & Samples

Builds, executes and communicates the vision and strategy for the specific area of responsibility, aligned to organization strategy
Drives license management results through leadership and talent management, including organization design, resource planning, recruitment, development and performance management
Drives execution of team charter through efficient processes, quality and productivity, enabling collection of compliance revenue and ensuring customer and partner satisfaction
Takes ownership of often complex issues, acting as the point of escalation for customer and partner situations, ensuring resolution of compliance issues
Identifies and/or drives innovation and change improvement initiatives aimed at increasing quality and productivity of auditing practices and standards
Promotes collaboration by building strategic partnerships with peer organizations at senior management levels, establishing support for the LMS organization, and driving adoption, improvement and optimization of LMS Services and Programs
Ownership of plans and objectives for assigned region/ segment
Business planning for assigned team, and contribution to higher level team business planning
Communication of results with reporting and data analysis activities to management and key stakeholders
Operating in line with Oracle processes/procedures
Personal development
University degree or equivalent combination of studies and experience
15+ years overall experience including 5-8 years in people management is preferred

Director, Institutional Crisis Management Resume Examples & Samples

Solid understanding and in depth knowledge of safety and disaster/recovery procedures
Experience in managing and leading multiple projects and team members
Ability to lead, influence and earn respect of cross functional partners
Strong leadership and executive presence
Ability to analyze and resolve problems; action oriented with ability to make decisions and function effectively in stressful situations
Superior management and organization skills of complex, multifaceted projects, including the development of prevention and contingency plans
Demonstrated ability to lead, influence and motivate people at all levels of the organization
Strong analytical and decision making skills, including communicating risk and owning decisions made and outcomes
Excellent presentation and communication skills; Articulate and persuasive in both oral and written communication at all levels of the university
Ability to assess processes and systems to identify key control activities, determine whether they are functioning properly, and identifying and implementing corrective actions when indicated
Coach and motivate staff on personal and career development opportunities

Director, Segment Management, Global ALM Resume Examples & Samples

Analyze and implement tactical strategies to manage company’s interest rate risk
Lead the implementation and monitoring of approved investment strategies in liability segments
Work closely with the Reporting and Analysis team in ALM to prepare quarterly ALCO reports, analyze and monitor asset positions relative to target mix and benchmark limits
Manage regular bankers and top-up/down settlements for various liability segments
Determine hedging capacity and support quarterly filing for hedge accounting programs
Analyze financial and business implications of investment opportunities and proposals
Develop an understanding of tax, capital, liquidity, accounting and reserving in order to contribute to the balance sheet management solutions
Represent ALM in various ALCO working groups and act as ALM main contact for segment inquiries and problem resolution
Manage additional projects and ad-hoc requests as required
Key contacts: North American Portfolio Management, Group and Divisional Risk and Actuarial, Business Unit Inforce Management, Capital Management, Reinsurance, Finance, Investment Back Office
Advanced degree or certification required, with a background in Investments, Risk Management or Actuarial
FSA or CFA is an advantage
5+ years of experience in the financial services or investment risk management environment
Strong leadership capabilities applied within team settings and with individual contributors
Ability to respond to changing demands from multiple stakeholders and prioritize needs while working under tight deadlines
Detail oriented with excellent analytical and problem solving ability
Ability to work effectively across various disciplines (Investment, Actuarial, Capital, Investment, Accounting and Risk)

Director, Wealth Management Services Resume Examples & Samples

Bachelor's degree in Finance/Financial Planning, Business Administration, Economics or Computer Science required; MBA a plus
10+ years relevant experience in the financial services industry, including proven leadership
CFP® certification a plus
Excellent collaboration, communication and problem-solving skills, including the ability to influence executive leadership
Strong financial planning knowledge, planning tool and product expertise, and awareness of organizational, operational and systems interdependencies
Ability to apply financial planning knowledge to complex business problems and develop practical approaches for solving them
Ability to collaborate with WPPT team and channel partners to promote organizational alignment, accountability and disciplined decision-making

Director of Laboratory Management Resume Examples & Samples

Serving as the lead quality laboratory operations representative specializing in microbiology worldwide to implement harmonized manufacturing operations across Baxter labs
Develop innovative methods that will lead the industry in microbiology laboratory management
Developing streamlined processes and risk management programs for quality functions
Participating in company’s strategic planning process and develop the company’s quality management goals with different functional leaders
Provide guidance to lead competent authority and Notified Body meetings
Experience in biological, chemical, microbiological and engineering methods
Ability to influence internally and externally
Experience and ability to implement the right metrics to measurperformance (operations, financials, etc.)
Experience with turning around an organization and sustaining the results – developing a plan and achieving results over an extended period of time
Highly motivated with excellent written and verbal communication skills and strong analytical and leadership skills
BS in a scientific or engineering discipline and an advanced degree (MS, PhD) is required
Minimum of 10 years’ experience in managing teams within a matrix organization and laboratory GLP/GMP management with increasing scope including global responsibility and quality assurance in multiple companies
7 years management experience

Director of Laboratory Management, Chemistry Resume Examples & Samples

Serving as the lead quality laboratory operations representative specializing in chemistry worldwide to implement harmonized manufacturing operations across Baxter labs
Develop innovative methods that will lead the industry in chemistry laboratory management
Developing and executing quality assurance, continuous improvement, regulatory strategies and programs under a GMP and GLP environments
Communicating quality reports to VP of Laboratory Management and the VP of Quality
Knowledge of Method Validation guidelines, GLPs, GMPs, FDA, ISO, MDD regulations
Experience with FDA and other MOH inspections
Talent management experience of coaching and developing laboratory managers in a matrixed environment
Demonstrated ability to standardize the way people use the data (interpret the grey areas) to ensure avoidance of committing alpha or beta errors
Preference for candidates with a 6 Sigma Black Belt Certification
Sense of urgency, ability to navigate barriers and influence people

Director of Transaction Management Resume Examples & Samples

Actively participate in the structure and pricing of contracts and transactions to ensure an economically sound and beneficial outcome for customers while maximizing the Company’s profitability
Actively and strategically manage and participate in the proposal strategy with Sales Representatives and Sales Management
Collaborate with Legal and Sales Management for any new contract negotiations ensuring a beneficial financial outcome for the Company while promoting a long-term relationship with each customer
Responsible for the proper approval of customer transactions as documented on the Sales Transaction form (S/T) and Asset Disposition audit reconciliation
Responsible for signing and executing customer contracts as a representative of the Company
Responsible for coordinating, communicating and negotiating workout situations with appropriate syndicate investors and Senior Credit Management
Participate in executive-sponsored leadership programs, as appropriate
Effectively partner with other department functions while meeting and adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance
Possess a mindset of continuous process improvement while holding yourself and others accountable
Challenge and coach sales personnel to ensure decisions support Winthrop's strategic imperatives and are in alignment with our mission, vision, and values
Support the syndication process and generate and maintain relationships with syndicate investors
Indirectly manages and influences National Sales force, Credit and Legal teams
Oversees and has full responsibilities for the economics of all transactions
Minimum four-year college degree in finance, accounting, management, legal or equivalent background and training
Ten years of finance, accounting , credit, sales or legal experience within the commercial financial services industry
Management of sales, pricing, and/or financial deal structures
Strong analytical, mathematical and creative problem solving skills
Proven ability to evaluate the big picture while being detail orientated
Experience in reviewing client contracts
Strong written and verbal communication skills with C-level executives
MBA and/or CPA
Technology, and Software Industry experience
Direct or indirect Healthcare market experience
Exposure to financial services products including specialty lease solutions
Self-motivator with high emotional intelligence and interpersonal skills
Possess the ability to influence internal and external customers through collaboration,

Director, Self-directed Capa Management Resume Examples & Samples

A minimum of a Bachelor’s degree (or equivalent degree) in a life science, natural science or business is required
An advanced degree (MD, PhD, MSc, or PharmD) would be desirable
A minimum of 10 years’ experience in an applicable compliance field and/or the equivalent time and training/experience in a related R&D area (GxP regulated discipline) is required
Knowledge of the global drug development process, including current functional GCP compliance regulations is required
Expert knowledge of quality and risk management terminology and proficient knowledge of scientific terminology is required
Experience working with multidisciplinary and cross functional leaders from R&D, Medical Safety, Regulatory and Quality functions is required
Strong understanding of the overall CAPA process is required
Experience managing people with ability to select and motivate professional colleagues
Fluency (both oral and written) in English is required. Fluent means that you are completely comfortable communicating on a detailed, professional level
The position will be based at any of the following Janssen sites: Malvern or Spring House, PA; Raritan or Titusville, NJ; Leiden or Tilburg, Netherlands; Beerse, Belgium or High Wycombe, England. Position may also require up to 25% travel depending on business needs.R&D

Director, Transaction Management Resume Examples & Samples

Engage and manage co-brokerage relationships as appropriate
Interface and integrate with other JLL services lines to deliver optimal results
Accurately follow processes that include funding analysis and transaction activity reporting
Identify and propose practices and procedures that increase productivity
Ability to think strategically and act proactively
Professional, high energy individual with strong interpersonal skills
Team oriented and superb client management skills
Solid Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook) skills
An undergraduate degree with quantitative coursework (e.g., Economics, Math, Finance, Accounting)
Experience with Virtual Premise is a plus

Director Site Management Resume Examples & Samples

Focus on main principle Safety, especially increasing safety awareness on site
Close cooperation and agreement with Director Construction Region, as well as joint establishment of short- and longer term targets for the Site Management discipline
Close operational and disciplinary leadership over mentioned employees, as well as responsibility for target-oriented incorporation of new employees, conducting professional- and personal development discussions and the enabling of coaching and further development
Resource management; Planning and Scheduling of internal and external resources; specifically with respect to Site Managers
Support for the strategic orientation of Vestas with respect to the use of external resources
Scalability concept
Responsible for the adherence to legal and operational rules and guidelines
Continuous optimization of processes and work processes, including pro-active interface management
Technical education with additional qualifications
Well-founded professional experience of at least several years in the field of assembly/production and also with management experience
Good command of English, both written and verbally
Good knowledge in using IT-Applications (MS Office and Databases)

Director R&D Alliance Management Resume Examples & Samples

Launch and manage alliances to provide a single point of contact between Sanofi and their strategic partners
Take the lead on issues to ensure alignment within Sanofi and with partner
Ensure that plans and actions are consistent with alliance strategy
Develop joint alliance goals and operational principles ( e.g. decision-making, communication, issue resolution)
Manage and direct alliance governance activites including defining governance structure and supporting joint committees
Maintain a collaborative work environment externally and internally with cross-fuctional teams and management
Support Business Development in new deal negotiations by providing guidance on operational terms of the contract, including governance structure, launch, communication and reporting
Propose re-negotiation and amendment of the contract as necessary for respected alliances
Lead renegotiations for minor changes to the contract, amendments or MTAs, if necessary
Ensure the cross-functional project team understands the contract and operational principles of the alliance
Be the key liaison to Legal, Finance, IP and other central units for the alliance
Proactively track, communicate and manage key milestones to ensure contractual compliance
Identify potential issues at early stages, support resolution and effective decision making, including dispute resolution per contract if warranted
Define key success factors and performance indicators for the alliance
Oversee the alliances
Develop deep understanding of the contractual framework of the alliance and the implications for sanofi
Solve contractual questions that participants of the alliance may have (in all aspects)
Act as the interaction point with various department such as R&D, Legal, BD, Patents, Finance, Global Business Unit Alliance Management
Manage the relationship. This includes relationship analysis, the ability to look at it from both sides and helping to create win win solutions for both parties
Ensure that the alliance is following the contractual framework which has been put in place and that all milestones and obligations are met
In coordination with sanofi (co-)JSC-chair of the collaboration, prepare and follow-up JSC meetings
Generate in a timely fashion the appropriate agenda
Ensure availability of key staff/members on both sides
Prepare and conduct pre-meetings and debriefing meetings as appropriate
Execute the JSC and any sub-team meetings as appropriate
Write timely meeting minutes and follow up action items
Set up and take care of joint documentation
Provide timely updates on key alliance deliverables and KPIs to R&D management
Present alliances at the R&D reviews as appropriate
Ensure clear understanding of the contract to the project team
Alert management of any upcoming issues including but not limited to financial deviations
A Scientific Degree (BS, MSc, PharmD) is a must
Minimum of seven (7) years’ experience in a relevant professional environment
Position requires broad scientific expertise
Experience in project / program management, contract management and /or alliance management in healthcare industry
Experience working with academic institutions and key opinion leaders
The candidate should have strong leadership through influence skills, highly motivated, results driven and well organized with proven ability to lead cross-functional teams in a complex matrix environment
The candidate should have excellent communication (oral and written), negotiation, and proactive problem solving skills and have demonstrated ability to build strong trusting relationships with external and internal partners
Ability to understand the terms and conditions of agreements (intellectual property provisions, publication language, long term obligations, etc.) are important
Languages: English, spoken and written

Director Segment Management Resume Examples & Samples

Develop and execute Segment Management strategy for a specific market area. Participate in developing the short and long range operating objectives for the segment
Facilitate action to accomplish market area strategy and revenue goals by working in a matrix across the organization (finance, solution lines, marketing, sales, pricing, etc)
Work in conjunction with broader marketing organization to direct the development of marketing programs designed to drive revenue in Market Area. Provide input into an overall marketing plan to achieve maximum revenue growth in support of the LN segment strategy
Accountable for revenue objectives in the specific market area
Partner with sales and pricing teams to assist with account negotiation process, potentially including exceptions, strategy, pricing, product bundling, etc
Responsible for ensuring through the market area strategy, the appropriate product portfolio mix and appropriate positioning. Provide insight for new product concepts based on market area input and existing product modifications in line with the market area needs
Direct the analysis for specific near term market opportunities determined to be of major importance to the market area and/or overall Segment area
Develop and recommend sales channel strategy utilizing market research and other relevant data
Establishes and maintains appropriate communications within and between various functional areas within the market area of responsibility
Works with pricing team to develop processes, recommend pricing actions, and creation of promotional programs in support of segment strategy and revenue plan
Requires an MBA or equivalent professional achievement
Requires a minimum of 5+ yrs. related technical and professional experience. 3. Skills required include business acumen, strategic planning, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills. Sales experience/knowledge a strong plus
The ability to work effectively within a matrix organization

Senior Director, Alliance Management Resume Examples & Samples

10 years experience in the pharmaceutical industry with knowledge of drug development and commercialization Three years experience in the management of alliances
Ability to navigate and be successful in a global, fast-paced, matrix work environment to coordinate and build consensus among multiple parties / functions / groups
Excellent verbal and written communication skills including the ability to clearly formulate and articulate decisions and actions
Expert interpersonal skills with demonstrated ability to effectively manage across corporate hierarchy and functional areas
Demonstrated ability to collaboratively manage cross functional teams
12+ years of pharmaceutical industry experience. Experience managing partnerships related to development and commercialization of pharmaceutical products
Experience working in or with multiple functional areas within a pharmaceutical organization

Director, Alliance Management Resume Examples & Samples

Develop and manage collaborative relationships with multiple external partners, functioning as the point of contact between partners and internal program team members
Ensure key milestones are achieved for the alliances
Guide development of agendas for joint steering committee meetings, facilitate meetings, and prepare meeting minutes including documenting key decisions taken at these meetings
Generate program status updates for internal meetings and communications
Proactively identify potential program risks and issues, working with internal team leadership and external partners to resolve in a mutually beneficial manner
Responsible for ensuring that program objectives and activities are undertaken as set forth in partnership agreements
Work closely with a variety of functions, including but not limited to Clinical Operations, Regulatory Affairs, Commercial and Legal
Help build a vision for Alliance Management at AMAG as we continue forming additional alliances through business development activity
10+ years’ experience in the pharmaceutical industry, with working knowledge of clinical development, manufacturing, regulatory, and commercialization processes
Demonstrated leadership capabilities and experience managing strategic partnerships in a collaborative manner
Proven program/project management skills
Proven negotiation capabilities and track record of conflict resolution
MS or MBA preferred
High degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment
Strong interpersonal skills and communications style that will develop confidence not only internally among colleagues and the leadership team, but also externally among strategic partners
Attention to detail, well organized, and sound business judgment
Excellent abilities as a relationship builder and demonstrated negotiation skills

Director, Site Management Resume Examples & Samples

Develop and lead a team of Site Managers and SEO Program Managers who drive optimized customer experiences across 20+ Microsoft.com corporate web sites by
Work effectively in a fast-paced, matrixed environment. Knows what it takes to create and sell-through a strategy
Thoughtful, decisive and diplomatic when prioritizing and contracting with partners and stakeholders
Strategic understanding for communicating across demographics, cultures and national boundaries
Defined programs that put the customer experience first and have the numbers to show it
Ability to provide swift support during potential urgent or escalation scenarios
Adept at directing/motivating teams and managing/developing individuals
Willing to do things in new ways, and thrive in challenging and dynamic environments
Looking for a fun, energetic team where you can put all this into action, take your skills to the next level and have a measurable impact
8+ years of leadership experience in digital marketing, website experiences, direct marketing, marketing communications and related disciplines
Strong track record for architecting strategy, measuring results, achieving through teamwork and collaboration, influencing without authority, resolving conflict, managing and developing direct reports, and gaining visibility for your team’s results - via strong oral and written communication

Director, Provider Management Resume Examples & Samples

Responsible for the strategic planning and management of MCMF’s contract negotiations, documentation and relationship management including ensuring network physician/providers are adequately trained and satisfied with working with applicable entities. Advises and provides guidance to other emerging Memorial markets on contracting standards, which may include contract template review and input to senior management on recommended strategies, as well as involvement in specific negotiations and documentation
Collaborates with other departments to develop assessment and communication tools to monitor performance of the agreements and other information critical to the organization and oversee the review, negotiation, implementation and maintenance of capitation and fee for service contracts and related materials consistent with organization’s strategic goals, business and marketing plans
Oversees the proper set-up and inclusion of the various products within each Health Plan and the maintenance of Health Plan websites/rosters to ensure timely and accurate information of MCMF providers
Responsible for leading the department teams to increase effectiveness and implement strategies for department in order to improve relations with outside network providers and internal departments
Directs the contracting and provider relations staff. Oversees the day-to-day productivity of the department and provide leadership and guidance to Managers with interviewing, hiring, evaluations, training, staff development, employee engagement and resolution of issues
Responsible for preparing and adherence to department budgets
Oversees or provides direction of all Managed Care portal related business functionality including understanding and providing guidance with workflow issues particularly in the area of referrals. Ensures that staff are working with IS Department to improve Managed Care provider portal functionality and overall content
Oversees or provides direction on analysis of performance of provider contracts and collaborates with executive management on opportunities for lowering the cost of providing medical services using contractual relationships
Keeps informed on new provider compensation strategies or methodologies such as capitation, bundled payments, and pay for performance opportunities or other means of compensation incentives to engage providers with MemorialCare strategies
Collaborate with management and staff from other departments to develop standard processes, resolve issues and further the business goals of the company
Collaborates with IT on contract maintenance issues ensuring fee schedules are updated in conformance with contract requirements including consulting with MemorialCare IT Epic Tapestry subject matter experts on implementation of new contractual terms
Advise senior management on provider network strategies (develops, executes and maintains) to meet the needs and goals of physician groups and Hospitals
Oversee the negotiation and renegotiation of provider contracts and letters of agreement
Ensure data integrity in the EPIC managed care system in regards to provider pricing and provider demographics
Oversee provider inquires as it relates to contract/claims issues and works with providers and office staff to ensure claims are paid according to contractual terms
Works in concert with medical management and marketing to develop strategies to meet market growth and medical cost targets
Perform any additional/miscellaneous duties (not inclusive of job description) as requested by management team and within scope of knowledge/ability
Bachelor degree in Business Administration, Health Care Administration or related field. Masters degree preferred
Minimum of 10 years’ experience in management role (s)

Director, Market Management Resume Examples & Samples

Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external EI initiatives
Executes on leadership strategy and aims to meet or exceed plan number
Plays a leading role in implementing cross-functional Expedia activities• Gains deep insight into the market through establishing long-term relationships with external partner, and delivers intelligence into internal competitive tools
Guides Market Managers in prioritizing opportunities for revenue growth and supports negotiations in the field when beneficial
Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process
Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development
Drives internal, cross-functional navigation to facilitate and solve issues encountered by team
Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets
Leads the organization by communicating strategy and market insights, developing an agile work environment, identifying and coaching talent, and building external and internal pipeline
Bachelor Degree; MBA or other post graduate qualification desired
6-8 years dynamic sales experience in handling geographically dispersed organizations, ideally in the hospitality or travel industry
Solid Revenue Management experience
Previouse experience in Sales for a large hotel chain
Past success in mentoring and building sales organizations that cater to long term customer relationships
Monitor and successfully lead individual market place success with the core goal of exceeding weekly and monthly sales and revenue targets
Develop and execute market place initiatives with a strong eye on maximizing margin opportunity, obtaining inventory, and driving long term relationships with our supply partners
Advance working skills in Microsoft Excel
Strong focus on “team” with a “get it done” attitude
Experience working in a flexible, fast paced ever changing andand challenging environment

Director / Management Company Resume Examples & Samples

Gathers, analyzes and interprets data to draw conclusions and/or recommendations
Facilitates working sessions with constituents to obtain necessary project information or guide team in project execution
Writes, depicts and presents deliverables in a logical, clear and concise manner for various audiences within and outside of the System (e.g. senior management, boards, physicians, hospital administration, operations)
Demonstrates thought leadership by acquiring and maintaining industry and market intelligence on local, regional and national healthcare issues impacting the System
Uses analyses to identify potential efficiency gains, economies of scale and productivity enhancements
Develops strategic priority management action plan (MAP) facilitation and strategic/financial planning analyses, evaluations and market assessments
Directs projects leveraging trends data and best practices as well as leads portions of a new hospital partner management action plan (MAP) development and tracking
Facilitates pre and post-merger/acquisition/joint venture analyses, including evaluation of market and financial position to assess maximum growth opportunities, business plans for existing and new operations and service lines being considered by the system, system metrics development and scorecard management. Facilitates various performance enhancement methodologies such as Rapid Action Change Event (RACE), LEAN, Six Sigma, PDSA and/or 100 Day Volume Campaigns, Certificate Of Need and regulatory filing, contesting and other follow-up

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