Business Analyst Management Resume Samples
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Business Analyst Management Resume Samples
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JG
J Gorczany
Jason
Gorczany
928 Cathryn Brooks
Dallas
TX
+1 (555) 172 8430
928 Cathryn Brooks
Dallas
TX
Phone
p
+1 (555) 172 8430
Experience
Experience
Phoenix, AZ
Business Analyst, Demand Management
Phoenix, AZ
Hilpert-Graham
Phoenix, AZ
Business Analyst, Demand Management
- Develop sales and inventory reports that will be presented to management
- Build strong working relationships and positive work environment
- Maintain events and promotions calendars and develop sales performance trackers
- Execute business strategies with cross functional counterparts
- Analyze data and create tools reports to support specific business categories
- Analyze inventory and inventory turns reports
- Present quarterly business reviews to corporate and regional business teams for specific business categories
San Francisco, CA
Business Analyst, Portfolio Management
San Francisco, CA
Johnston, Smith and Waters
San Francisco, CA
Business Analyst, Portfolio Management
- Provide input for the drafting of PDS documentation, in conjunction with legal and portfolio management
- Cultivate strong working relationships across functional areas, manage stakeholder expectations and ensure project delivery
- Organise and effectively manage meetings in order to bring the right expertise to input on project-related issues
- Provide status updates on projects to key stakeholders, both local and global
- Assist with driving product launches and facilitate changes to existing strategies
- Document new and existing processes within the portfolio management department
- Identify opportunities to increase operational efficiency and initiate solutions
present
San Francisco, CA
Labor Management System Business Analyst
San Francisco, CA
Ernser, Gutmann and Bechtelar
present
San Francisco, CA
Labor Management System Business Analyst
present
- Manage project budget restrictions and align with key decision makers on any adjustments
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program
- Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy
- Analyze data gathered and develop solutions or alternative methods of proceeding
- Develop operational reports using Cognos Report Studio (Manhattan SCI)
- Support the internal management teams and external supplier partners at all stages of the implementation and launch
Education
Education
Bachelor’s Degree in Self
Bachelor’s Degree in Self
University of California, San Diego
Bachelor’s Degree in Self
Skills
Skills
- Ability to develop & maintain positive and effective relationships within TD and with telecom vendors
- Professional demeanor
- Telecom order/procurement knowledge
- Working knowledge of Telecom billing systems
- Telecom Expense Management experience (voice, data and mobility)
- Experience with internal / telecom allocation methodologies and approaches
- Advanced Microsoft Excel skills
- Effective verbal and written communication skills
- Telecom Invoice management / payment experience
- Adaptive to change
15 Business Analyst Management resume templates
Read our complete resume writing guides
1
Expressions of Interest Business Analyst User Access Management Resume Examples & Samples
- Previous SailPoint IIQ experience
- The ability to elicit business requirements using a range of techniques including interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, task and workflow analysis
- Strong documentation skills with the ability to develop complete, accurate and unambiguous documentation of business analysis artefacts suitable for internal use and publication to the business as needed; including business procedures, training materials, business and functional requirements, use cases, screen and interface designs
- Proven experience in building strong relationships with business, subject matter experts and technology stakeholders
- Ability to exercise initiative and be able to follow through on issues with minimal supervision
- Previous experience working in User Access/Identity Access Management operations and controls would be valued, particularly with exposure to technology and workflow supporting access provisioning and detection controls (such as Oracle Identity Access Manager, Sailpoint IIQ)
- Previous exposure to control environments and processes via Operations, Business Provisioning, Audit, Compliance and/or Operational Risk within the financial services industry
2
Business Analyst, RBC Global Asset Management Resume Examples & Samples
- Proven requirements gathering expertise and strong understanding of systems development techniques and testing methodologies
- Experience analyzing and documenting business policies, practices, processes, and user interface requirements
- Experience performing business systems analyses in the capture, formulation, and validation of business and system requirements
- Exceptional interpersonal and written communication skills and the ability to produce high quality documentation
- Experience interacting with a broad community of stakeholders; the ability to conduct working sessions with business representatives, subject matter experts, and technology professionals
- Experience with SDLC methodologies – experience with both waterfall and iterative methodologies would be an asset
- Excellent analytical, problem solving and decision-making skills
- Strong understanding, or a high level of interest in the financial management industry
- Proficient in MS Office and MS Visio
- Basic understanding of project plan development & management and MS Project
- Familiarity with MS SQL, or other relational databases will be a plus
- 5+ years of business analysis experience with project management exposure
- Experience in system analysis, or software development or technology operations roles will be a plus
- Experience in the financial services industry
3
Asset Management Latin Private Bank COO Business Analyst Resume Examples & Samples
- Analyzing data, processes, organization and supporting applications
- Working closely with regional business managers on priorities in both sales and risk management Measuring results – business, client and team impact
- Understanding and defining business needs in the context of short and long term objectives
- Identifying weaknesses, gaps and opportunities for improvement
- Communicating both written and verbal priorities, processes and initiatives in a simple and compelling way
- Assisting with the large control agenda and implementing a strong structure for monitoring and executing against key targets while implementing change
- 2 years’ experience with exposure/involvement in one or more of the following areas: Private Bank/Private Wealth Management, Integrated Team, Investment Solutions, financial analysis, project management, other quantitative analysis
- Very strong PC Skills including Word and PowerPoint. Advanced knowledge of Excel including formulas, pivot tables a must
- Advanced analytics skills as with SQL a plus
4
Business Analyst Global IT Resource Management Resume Examples & Samples
- Attention to detail and accuracy
- Customer service skills (Empathy, Positivity, Patience, Clarity in Communication, Continuous Improvement)
- Ability to define problems, collect data, establish facts, and draw valid conclusions
5
Business Analyst, RBC Global Asset Management Resume Examples & Samples
- An innovative self-starter, who works well under time/deadline pressures
- Achievement Orientated
- Able to adapt quickly and function independently in an unstructured environment
- Analytical thinker along with appropriate attention to detail
- High competency in MS Office, particularly Excel
- Possess strong written communication/interpersonal skills
- Knowledge of investment industry and distribution of mutual funds
- Team player who works collaboratively with multiple teams
6
Business Analyst for Trade Management Resume Examples & Samples
- Encourage and facilitate communications between teams including Business Change Management, upstream IT Analysts and Developers
- Understand and document current application flows within the architecture
- Identify and document changes to the application flows that will be necessary to support business requirements for the project
- Query Underlying Database tables using SQL
- Use Excel effectively to manipulate and present data
7
Business Analyst Profitability Management Pricing Resume Examples & Samples
- Excellent working knowledge of Excel, Access and MicroStrategy software incl. Macros, SQL and VBA
- Good knowledge of SAP GPS and PEU systems an advantage
- Strong interpersonal and communication skills
- Demonstrating creativity and initiative and acting in a result orientated way
- Thorough understanding of flow of goods and money mechanics from vendor to end customer
- Ability to meet critical deadlines with planning and organization skills
- Fluent in English (oral and written)
- College or university degree ideally with a focus on finance, business analysis, supply chain, and/or IT
8
Business Analyst Decision Management Resume Examples & Samples
- Fresh Graduate / Max 2 years working experience in Banking/Consulting/Finance/Analytics
- Bachelor/Master degree from Business/Economics/Computer Science
- Self-motivated, independent, critical thinking
9
Asset Management, GWM, Business Analyst Resume Examples & Samples
- Requirement analysis and gathering; help design, develop and implement test plans
- UAT Test Execution; Performing analysis of test findings, interpreting results, and identifying potential solutions to issues identified
- Designs new processes by analyzing requirements; constructing process flow charts and diagrams; studying system capabilities; writing specifications
- Works with technology as the business representative; conveys business information appropriately and concisely
- Participate in RCSA Testing, recommend controls; writing improved procedures
- Ensuring timely and accurate completion of assigned workload; working on projects with strict deadlines
- Strong Microsoft Excel, Word, PowerPoint, Visio, SharePoint, and Project skills
- Can work with others independently to understand business processes and tools
- Understand use cases, business rules and requirements/defect/issue management
- Ability to work on varied tasks at any given time with the ability to prioritize without significant guidance
- Experience creating detailed test cases/scripts
- Ability to identify inefficiencies in a process and drive change
- Attention to detail and a strong control focus
- Financial product knowledge of fixed income, equities, and FX preferred
10
Business Analyst, Experience Management Resume Examples & Samples
- Lead advisor data management and reconciliation efforts including new advisor onboarding, client retention and attrition, as well as advisor club levels and satisfaction programs
- Lead efforts to provide business partners such as Business Consulting and our senior executives reports and analytics for data driven initiatives
- Lead and partner with other teams on initiatives to identify and improve departmental or cross-functional processes and procedures
- Create and monitor reports and dashboards in multiple systems such as SalesForce CRM
- Provide analytics and perform reconciliation of departmental budgets while partnering with our Finance team on these efforts
- Bachelor’s degree and 4+ years of direct experience in an analytical role (financial services experience a plus)
- A strong analytical background and attention to detail
- Excellent data management skills and experience
- Exceptional problem solving skills that enable efficient identification of issues and hypotheses, and the structuring and execution of robust quantitative analyses to answer business questions
- Advanced knowledge of the Microsoft Office product suite (Excel, Word, PowerPoint) including a strong ability to visually convey information through graphs, charts, pivot tables and other means
- Ability to interact with our technology organization on business processes and requirements for technology improvements through sufficient familiarity with business intelligence, and Customer Relationship Management (CRM) programs; background and experience with SalesForce CRM or Siebel/Oracle products is a plus
- Project management experience and a proven ability to contribute to and/or manage multiple projects at once in a fast-paced environment
- Strong teamwork and experience in collaborating with individuals across lines of business, functional areas, and different levels of an organization
- Ability to be independent, action oriented, willing to take the initiative in a fast-paced and deadline driven environment with team members and management are in multiple time zones and locations. A commitment to constant self-improvement and a willingness to be influenced and coached
11
Asset Management GWM Business Analyst Resume Examples & Samples
- Prepare monthly executive management business review presentations
- Experience with all MS Office tools (Excel, Pivot Tables, Access, PowerPoint)
- Exposure to SharePoint and SQL is helpful
- BS/BA
12
Retail Business Analyst & Product Flow Management Resume Examples & Samples
- Channel and coordinate all France Nike Owned Store (NOS) and Nike Store Partner (NSP) assortment related call outs towards allocation
- Perform work in support of business reports and sales to influence product buys
- Build the bond with our allocation, buying and customer operations team based in Nike European Headquarter
- Prepare reports of SOH situation and create plans to address over and under stock
- Report constantly critical SOH situations of all France NOS and NSP and help store teams to define action plan
- Assist with loss prevention efforts
- Assist the Store team in delivering a premium consumer experience
- A Bachelor's Degree and 3 years retail or Wholesale experience
- Able to effectively communicate in verbal and written English
- Able to work effectively with others in a team-oriented environment
- Ability to use retail business systems and Microsoft Office
- Able to analyze important amount of Data
13
Business Analyst Management Resume Examples & Samples
- Execute & support all eTEM processes and procedures to ensure validity of ongoing monthly expense management
- Manage the monthly telecom bill reconciliation process for assigned invoices; identify root cause of non-reconciled items and liaise with order management, contract and vendor management, internal engineering and design and operations groups to resolve discrepancies as required
- Engage dispute process with vendors as required and manage disputes and discrepancies to appropriate resolution
- Through monthly invoice validation ensure that the telecom invoices reflect contracted rates
- Analyze usage and spending trends & identify billing inaccuracies
- Participate in the first Invoice review session with 3rd party vendors to address non reconciled billing
- Provide invoice approvers and budget owners with concise commentary on monthly invoice variance analysis
- Provide all accruals associated with non-reconciled items, missing or late assigned invoices from new contracted services / orders, anticipated back billing, and credits resulting from billing discrepancies
- Provide eTEM management and eTEM resources with accurate information to ensure allocation accuracy
- Escalate issues in a timely fashion
- Telecom Expense Management experience (voice, data and mobility)
- Telecom Invoice management / payment experience
- Telecom order/procurement knowledge
- Working knowledge of Telecom billing systems
- Experience with internal / telecom allocation methodologies and approaches
- Service Excellence - ability to understand client needs and expectations
- Ability to develop & maintain positive and effective relationships within TD and with telecom vendors
- Advanced Microsoft Excel skills
- Professional demeanor
- Adaptive to change
- Must be a team player
14
Business Analyst, Change Management Baltimore Resume Examples & Samples
- BS/BA in Computer Science or a related field
- Five (5) years of related experience to include experience as a Communication Lead on an IT project of comparable size and complexity
- Excellent writing sand organizational skills
- Advanced PowerPoint skills
- Excellent interpersonal skills Experience with CMS or federal IT implementation projects is a plus
- Create and manage a Performance Management Plan to include
15
Business Analyst, Itil Problem Management Resume Examples & Samples
- Responsible for basic project systems planning including monitoring and tracking questions, conducting system testing, and developing and conducting user training
- Implements, modifies, tests and administer business system applications
- Challenges others’ thinking to create effective and efficient work processes
16
Wealth Management Senior Business Analyst Resume Examples & Samples
- Wealth management systems
- Lending systems
- Large IT environment
- Collaborative efforts across multiple teams
- Product and vendor evaluation
- IT standards, procedures, policy
- Modeling: data, process, events, objects
17
Senior Business Analyst Wealth Management Resume Examples & Samples
- Portfolio management and administration
- Requirement gathering and requirement analysis
- Excellent team player who can functionally mentor/guide /assist/motivate team members and produce best team result
- Contribute in interacting with North America counterparts/clients
- Demonstrate initiative and desire to innovate
- BA in Wealth Management domain
- Estimation, Planning, Task assignment, Tracking and reporting
- Profound experience in requirement gathering & Business Analysis
- Knowledge in trade life cycle and Investment accounting
- 4 - 6 years of experience in BA Wealth Management Domain
18
Senior Business Analyst Product Lifecycle Management Resume Examples & Samples
- Experience with Oracle Agile processes and systems. Version 9.3.1 or above. (preferred)
- Excellent facilitation, collaboration, verbal and written communication skills
- Ability to drive consensus
19
Business Analyst Requirement Management Resume Examples & Samples
- Strong background in business & technical/systems analysis and demonstrating strong requirements elicitation, analysis/specification and end to end support in Lean/Agile deliveries
- Strong written and verbal communications and strong stakeholder management & communication
- Demonstrated experience in managing senior stakeholders through delivery & change
- Demonstrated experience in agile delivery spanning multiple delivery teams, both internal and external delivery partners
- Demonstrated experience defining user stories, acceptance criteria and specification/integration documents
20
Order Management System, Business Analyst Resume Examples & Samples
- IBM Sterling DOM (Preferred v9.3 or higher
- IBM Sterling GIV (Preferred v9.3 or higher)
- IBM Sterling Catalog Management (Preferred v9.3 or higher)
- IBM Sterling Supply Collaboration (Preferred v9.3 or higher)
- IBM Sterling Web Call Center (Required v9.3 or higher)
- IBM Sterling Web Store (Required v9.3 or higher)
- IBM Sterling SDF framework, customization/enhancement, extensibility workbench (web Call Center & Store), agent/integration server
- IBM Sterling Web Services
- Working knowledge of JMS integrations
- Working knowledge of databases
- Working knowledge of Application server
- Java, XML, XML Parsing, XSLT, JS, DOJO, JSON, Log4j,
- BS or BA is required
21
Business Analyst, Program Management Resume Examples & Samples
- Be an expert on specific internal and customer-facing software tools to help identify and understand product challenges and opportunities
- Interface with product and engineering teams to help prioritize and resolve product issues
- Provide data-driven strategic insights that
- Help define our business strategy, product vision, and roadmap
- Increase understanding and specific data on adoption, ease of use, and user needs for internal software products
- Support implementation of new internal and external programs and software products with specific project management tasks
- Triage business process and software product challenges and opportunities
- Partner aggressively with product, marketing and engineering teams to improve user experience for both business process owners and software users
- Bachelor's degree from a top institution in an analytical field (such as Computer Science, Engineering, Mathematics, Statistics, Economics, Finance, or similar)
- 3+ years of relevant work experience in a quantitative or sales-facing field
- Ability to work effectively as part of cross-functional teams
- Demonstrated ability to communicate technical content to general audiences
- Experience working with complex datasets using relational databases (esp. SQL) required
- Must be highly motivated self-starter, able to maintain poise under pressure
- Detail-oriented, resourceful and able to manage shifting priorities
- Ability to positively and effectively interact with internal and external customers
- Regular, reliable and predictable performance required
22
Business Analyst With Change Management Experience Resume Examples & Samples
- Communications Management
- PresentationSkills/PublicSpeak
- Transportation (Dist)
23
RAC Business Analyst Transponder Management Resume Examples & Samples
- Support Project Manager in development and deployment of transponder processes
- Develop and publish daily Dashboard for Transponders
- Coordinate a monthly audit of all transponder devices
- Monthly reviews with all vendors to review SLA performance for previous month and opportunity for additional alignment
- Manage Relationship with Field Management to address concerns related to staffing/broken units/customer complaints for Transponders
- Monitor NPS and Customer Care feedback related to transponder product and process
- Utilize the weekly reporting for out of area transponders to work with the field to properly remove and return units to in area locations
- Hold Training as needed with Hertz/DTG field staff
- Assist ATS with transition to Transponder Management including coordinated training with ATS, IT and database management
- Determination, enthusiasm and energy
- Excellent interpersonal skills with the ability to interact with all levels of the organization
- Ability to influence others without formal authority
24
Business Analyst, Portfolio Management Resume Examples & Samples
- Identify opportunities to increase operational efficiency and initiate solutions
- Solve business problems through the execution and tracking of small-to-medium projects
- Identify barriers to project success and directly resolve or escalate
- Provide status updates on projects to key stakeholders, both local and global
- Initiate, own and complete parts of projects directly
- Document new and existing processes within the portfolio management department
- Assist with driving product launches and facilitate changes to existing strategies
- Provide input for the drafting of PDS documentation, in conjunction with legal and portfolio management
- Cultivate strong working relationships across functional areas, manage stakeholder expectations and ensure project delivery
- Organise and effectively manage meetings in order to bring the right expertise to input on project-related issues
- Identify operational risks; design and implement solutions
- Degree qualified, with an undergraduate (or higher) in an analytical major such as Engineering, Finance or Economics
- At least 2-3 years’ consulting experience, preferably with exposure to investments
- Deeply curious approach to implementing solutions to complex business problems
- Exposure to Lean Six Sigma and/or other project methodologies
- Detail orientated, with the ability to focus on both the detail and the big picture
- Strong stakeholder management skills, with the ability to build productive cross-functional relationships
25
Business Analyst Order Management Resume Examples & Samples
- Excellent MS Word, MS Excel and MS PowerPoint skills
- Wide knowledge of all XML formats, both PAIN as CAMT
- Experience in large projects / programs
- Experience in international project /program / environment
26
Business Analyst Ship Management Program Resume Examples & Samples
- Gathers the functional requirements for application and interface development/enhancement
- Carries out business process mapping, business process reengineering and business process analysis wherever needed
- Coordinates and priorities solution delivery with key internal and external Stakeholders
- Coordinate and communicate requirements towards software vendor and engaging in the strategic partnership to improve the off the shelf system
- Continuously improve the requirement development process together with business stakeholders and software vendor
- Manages and mitigates risk due to changes
- Reviewing testing approach and materials to ensure business requirements are met
- 3 to 5 years’ experience preferably from a Software Development company
- Knowledge of technical systems will be an advantage – ideally (but not a requirement) knowledge about ship performance
- Experienced in SW application development processes
- Experienced in writing user stories
- Excellent communications skills - Ensure high level of communication with key stakeholders and internal team members
- Collaboration skills
- Ability to multi-task at a high level
- Knowledge of IT systems
- PRINCE2 Foundation certificate would be a benefit
27
Business Analyst / Management Assistant Resume Examples & Samples
- Confident
- Able to make decisions
- Good working experience with Excel spread sheets
- Training & coaching of staff
- Qualified to degree level or equivalent in a relevant field
- Previous knowledge/experience of the Asset Finance industry or similar would be beneficial
- Experience of requirements gathering
- Agencies who contact the hiring manager directly regarding this role will be removed from the PSL or banned from it moving forward*
28
Business Analyst Change Management Resume Examples & Samples
- Manage internal / external contractor staff
- Perform business analysis to support reconciliation development
- Confirm data mappings to facilitate business reconciliation requirements
- Regulatory experience with Cross border governance
- Service Agreements processing dfamiliarity
- 9-10 years preferred. Previous management experience a plus
- Experienced banking operations professional with knowledge of trade processing flows through regulatory impacts of operational processing
- Strong technical skills focused on data analysis
- Must have experience with mainstream data analysis tools (Excel, Access etc.)
- Experience with external data transmission services (SWIFT, money transfer, and cash management systems)
- Reconciliation Platforms
- TLM (primary system)
- Recon Frontier
- Intellimatch
29
Business Analyst, Change Management Resume Examples & Samples
- Analyze content
- Technical and procedural writing
- Excellent and written grammatical skills
- Manage different personalities to successful results
- Build relationships with business partners
- Project coordination
30
Business Analyst Change Management Resume Examples & Samples
- Ensure that all changes following the CM process meet criteria for review and approval in a timely, accurate and consistent manner
- Support users of the IT Change Management process and tools such as BMC’s Remedy ITSM or other change tools as required
- Collaborate with team members to prioritize and schedule project deliverables
- Set up action plans, track and facilitate
- Constantly surveil process activities and identify anomalies or opportunities to gain efficiencies or enhance risk mitigation
31
Senior Business Analyst, Territory Management Resume Examples & Samples
- Act as a key enabler of Global Territory Management. Responsible for setting global guidelines, policy and standards as it relates to Territory definition/design/maintenance and reporting
- Anticipate and identify needs for global Sales coverage model setting/implementation and proactively identify improvements/new tool requirements
- Act as key contact for territory management issue resolution including troubleshooting and problem solving
- Identify user and analytical requirements and assist in the design of business solutions
- Expert in rule based territory design and maintenance
- Develop global process standards and proposes areas of consistency and the needs for regional divergence
- Determine, design and advocate for software tools or modifications to improve efficiencies
- Conduct cross-functional change management activities
32
Senior Business Analyst Product Management Resume Examples & Samples
- Bachelor’s degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines
- Experience as a Financial Analyst, Business Analyst, or Systems Analyst
- Ability to handle multiple competing priorities and projects in a fast-paced environment
- Excellent written, verbal, listening, communicating, and negotiating skills coupled with ability to comfortably and confidently present to all levels within the enterprise is required
33
Management Information Business Analyst Resume Examples & Samples
- Perform data analysis and provide consultation and insight across global travel data
- Execute on the tasks to support the day to day management of travel business intelligence products which include @Work, iBank, and client-specific reporting tools as well as Data Files and Benchmarking
- Create and manage report development project plans and technical documentation
- Assist and provide guidance to requestors on creating requirements documentation; attend conference calls with internal and external clients to provide consultation and insight report on development and MI product capabilities
- Proactively anticipate any project risks and issues and ensure adequate mitigation efforts are put in place to make sure overall delivery is not compromised
- Manage multiple projects at one time along with day to day, business-as-usual tasks
- Deliver technical solutions in an understandable manner to non-technical users with both oral and written communications; create and manage communications
- Analyze data for trends, troubleshoot and resolve issues
- Create, maintain and alter MS Access queries and reports in MS Access and Microsoft Excel; write SQL queries and manipulating large amounts of data
- Strong expertise in end to end travel processes & applications
- Solid (2+ years) experience in a business analyst role that requires a consultative approach
- Familiarity with Big Data, predictive modeling and visualization
- Great data analysis background needed to integrate data, correlate, and find data trends; must be very analytical
- Advanced knowledge of Microsoft Excel and Access; ability to create, maintain, and alter Access queries and reports
- Experience in writing SQL queries and manipulating large amounts of data
- Must be technically savvy including strong use of web based applications, databases, and reporting applications
- Working knowledge/experience in Business Intelligence products and tools Strong collaboration & relationship building skills in a fast-paced changing environment, with a focus on measurable results
- Proven project management skills and experience in managing several projects simultaneously
- Experience creating business requirements
- Exceptional communication skills (both written and oral); must be able to deliver technical solutions in an understandable manner to non-technical users
- High level of technical aptitude
- Highly organized and detail oriented
34
Business Analyst, Service Management Resume Examples & Samples
- Have the leadership skills necessary to assist in the creation of a Service Management program and clear practices across the internal Slalom teams
- Possess excellent written and verbal communication skills, with the ability to lead meetings and presentations
- Be familiar with ITIL principles and processes
- Have professional experience writing business requirements for applications, and the ability to translate business needs into technical documentation
- Have experience creating process diagrams and workflow documentation
- Have experience delivering functional requirements for UI design and reporting
- Have experience leading QA efforts and applications training
- Possess analytical skills to consider data and information in decision-making
- Be comfortable working with a variety of technical and non-technical stakeholders, across different departments and functions (including IT, HR, Operations, Finance, etc.)
- Have the ability to work independently and on several projects at once
- Possess an ambitious, hands on attitude, a creative spirit, and a strong sense of ownership
- 3+ years of experience in a Business Analyst or Product Manager role
- 1+ years of experience working with a Service Management application / workflows, such as ServiceNow (experience with ServiceNow specifically preferred, not required)
- Familiarity with business processes such as incidents, requests, asset management, escalations, approvals, automation and orchestration
- Proven track record in developing and documenting business requirements
- Demonstrated experience with implementing technical solutions in cooperation with business owners
- Experience in a role requiring exceptional verbal and written communication
- Professional experience utilizing project management methodology
35
Business Analyst Workforce Management Resume Examples & Samples
- Create, Maintain and enhance staffing forecast models using Microsoft suite to drive hiring plan for short-term and long-term staffing needs for in-office and field staff
- Make recommendations as needed to meet SLAs by skill type, site, day of week, and time of day
- Identify requirements via industry standard analysis techniques such as data flow modeling and workflow analysis etc
- Work with team members to assess and identify data quality metrics to maintain the highest standards of effectiveness and efficiency
- Collaborate with other teams to develop comprehensive business requirements and analyze data and identify opportunities for improvement in performance and results
- Create and maintain tracking tools to optimize performance, and perform ad hoc analysis/reporting as needed
- Maintain and validate short-term and long-term enterprise capacity plan for operations department; partner with different stakeholders to align capacity plan with business needs; and
- Provide additional support of ad hoc reporting and analysis that will be crucial to the functionality of the department
- Bachelor's degree from four-year college or university; two years related experience; or equivalent combination of education and experience
- Advanced Access & Excel skills required; knowledge of workforce management principles and functional knowledge of SQL is desired but not essential
- Business analysis or related experience preferred
- Prior experience working with workforce management systems is desired such as IEX, Aspect etc
- Ability to translate analytical findings to requirements
- Ability to set priorities and work on multiple tasks simultaneously
- Strong analytical and mathematical skills to collect and interpret data to solve problems
- Strong oral and written communication skills with all levels of personnel, and ability to multitask in a fast-pace environment
- Superior organization and time-management skills; and
- Ability to work independently as well as with a team
36
IT Expert Search as Business Analyst Knowledge Management Resume Examples & Samples
- Making sure that any solution is chosen to fulfill known and understood business requirements, fitting into the IT roadmap definitions and continuously providing business value over its lifecycle
- Defining solution scope and requirements in close cooperation with the Business and solution owner in IT
- Creating and reviewing solution proposals together with solution architects
- Supporting the implementation and operation of the solutions in cooperation with near-shore/ off-shore support and development teams
- Fostering/ guiding the initiatives to improve search quality of our solutions by e.g. designing and developing ontologies and taxonomies for specific domains
- Serving as an expert associated with troubleshooting content, processes, and procedures in the search and knowledge management area
- Driving innovation, rapid experimentation as appropriate and keeping abreast of technologies
- In the area of Solution Lifecycle Management, coordinating the rollout of releases and changes without interruption of services and ensuring that change control procedures and processes are in place
37
Business Analyst, UK Change Management Resume Examples & Samples
- Apply a change management process to create a strategy to support adoption of the changes required by a project or initiative
- Support the design, development, delivery and management of processes and communications
- Conduct impact analyses, assess change readiness and identify key stakeholders
- Provide input, document requirements and support the design and delivery of the change
- Complete change management assessments analysis and documentation
- Quality management and tests
- Stakeholder relationship management (internal and external)
- Good understanding of the UK market clearing and custody environment
- Experience in change management, business analysis or process development and/or consulting role
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Demonstrable written and verbal communication skills, including presentation skills and report writing
- Excellent active listening skills and the ability to clearly articulate messages to a variety of audiences
- A solid understanding of how people go through a change and the change process
- Ability to establish and maintain strong relationships
- Organised with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organisation
- Core technology skills
- Good understanding and practice of the IT development lifecycle
- Knowledge of SWIFT messaging standards
- Detailed knowledge of Corporate Actions and related tax rules
- Detailed knowledge of the Clearing and Settlement areas (UK and/or Europe)
- Knowledge of Broker Dealer activity
- Knowledge of fidessa post trade activity
- ISEB or equivalent
- Structured analysis methods such as (DFD, ERD, Use cases)
- Change management certification or designation
- LI-GB2
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Wealth Management Client Onboarding Business Analyst Resume Examples & Samples
- Work closely with key business stakeholders, including but not limited to business and operational teams, Legal, Compliance, Business Management, Oversight & Control, Audit, Business Initiative Leaders, project teams and Technology on fulfilling responsibilities of the Client Onboarding Risk and Controls team
- Define control agenda and business strategy; monitor and track risk and control priorities, and roadmap
- Researching and documenting current state processes and applying appropriate changes to support business requests/needs
- Conduct GAP analysis; identify key areas of risk or concern and impact to the business
- Assist with anomalies identified in control reports requiring action
- Managing work streams, small projects and other program initiatives with moderate to low supervision
- Ability to self-develop and independently problem solve under strict deadlines
- Ability to communicate clearly and confidently, able to influence internal and external stakeholders
- Maintain a sense of urgency and ability to prioritize and multi-task
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Business Analyst, AML Data Management Resume Examples & Samples
- Create well-written, accurate, and concise data requirements documents for each applicable IMR project, applying rigorous attention to detail
- Perform various other duties as assigned
- A strong understanding and application of technology to business problems
- Business Analysis / Project Management /AML Operations background
- Desirable
- Exemplary written and verbal communication skills
- Conceptual and creative thinking skills
40
Business Analyst Workflow Management Tools Resume Examples & Samples
- Strong knowledge in Java and Web technologies (JavaScript, HTML5, AngularJS, Spring and etc)
- Tomcat server configuration
- Knowledge of relational database (preferably Oracle), SQL and ORM technologies (JPA2, Hibernate)
- Familiarity with build tools such as Maven, Jenkins and etc
- Good knowledge in a scripting language such as Linux, Python
- Familiar with version control systems such as SVN
- Knowledge in any workflow tool such as JBPM, Bonitasoft, etc is a plus
- C# and VBA are a plus
- Basic experience on trading systems
- Experience with performance improvement is a plus
41
Business Analyst / Management Accountant Resume Examples & Samples
- Developing and maintaining sales reports including daily sales reporting and monthly forecasting
- Performing control activities in the area of pricing and analysis of price/volume/mix evolution
- Supporting the clinical and industry sales and marketing teams in pricing decisions, contract reviews and tenders
- Supporting the Country Manager and Finance and Operations Director in new business profitability evaluations to stimulate profitable growth, financial modelling of different business and strategy scenarios
- Expense tracking (SG&A, distribution and manufacturing costs) and identification of optimisation opportunities
- Preparing presentations for management reviews
- Developing ad-hoc financial analysis reports as required
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Labor Management System Business Analyst Resume Examples & Samples
- Develop, implement, support and manage LM across applicable facilities
- Coordinate ongoing maintenance, changes, and updates to WMS and LM, along with additional warehouse changes including automation and interfaces with the WMS/LMS at some of the RNDC sites
- Manage project budget restrictions and align with key decision makers on any adjustments
- Perform elemental time studies
- Use time study data to develop engineered standards
- Develop operational reports using Cognos Report Studio (Manhattan SCI)
- Support Operations teams through WMS and LM applications and implementation
- Support other distribution systems (Sortation Software, Voice Directed Picking, etc)
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy
- Support the internal management teams and external supplier partners at all stages of the implementation and launch
- Gather and organize information on problems or procedures
- Analyze data gathered and develop solutions or alternative methods of proceeding
- Confer with associates concerned to ensure successful functioning of newly implemented systems or procedures
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program
- Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements
- Document and prepare recommendations for implementation of new systems, procedures, or organizational changes
- Design, evaluate, recommend, and approve changes of forms and reports
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis
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Product Management & System Business Analyst Resume Examples & Samples
- Job shadowing in other functional areas
- Performing additional duties as required
- N/A
- Proven ability to build effective working relationships as well as strong interpersonal skills
44
Business Analyst, Demand Management Resume Examples & Samples
- Analyze data and create tools reports to support specific business categories
- Develop sales and inventory reports that will be presented to management
- Present quarterly business reviews to corporate and regional business teams for specific business categories
- Analyze inventory and inventory turns reports
- Maintain forecasts using Oracle Demantra demand planning tool
- Review open to buy availability for product requests
- Maintain effective communication by leading collaboration meetings with various teams
- Support corporate and regional initiatives
- Maintain events and promotions calendars and develop sales performance trackers
- Support product launches and events with data and business analytics
- Build strong working relationships and positive work environment
- Maintain high level of customer service
- Execute business strategies with cross functional counterparts
- Support department projects as needed
- Strong written and verbal communication skills (good with presentations)
- Works well individually as well as in team environment
- Ability to meet strict project deadlines and organize work load for effective implementation
- Balance multiple projects simultaneously
- Ability to function as an effective team member
- Ability to adapt as the external environment as organization evolves
- Ability to use automated tools to channel inventory/sales data into reports
- Proficient user of Excel
- 2 years of analytics or business related experience
- Access and PowerPoint, Oracle, Business Intelligence, and MicroStrategy
- Multilingual
- 3+ years of experience as a sales analyst, business analyst, supply chain analyst or related field
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Group CDO Management Information Team Business Analyst Resume Examples & Samples
- Designing and implementing Key Performance Indicators (KPIs), Key Risk Indicators (KRIs); Capacity Metrics
- Providing information about specific Management Information metrics (Volumes, Trends, etc.)
- Implementing state of the art Metrics Dashboard showing performance of the Department
- Providing Ad Hoc Analysis and troubleshooting as needed around Reference Data Metrics
46
Business Analyst Application Management Resume Examples & Samples
- Mapping and documentation of processes, systems and data landscape
- Scope solution requirements and translate these into the right solutions
- Identify opportunities for improvement and benefits of implementation
- Prioritize and execute roadmap activities
- Analysis and presentation of project solutions to senior stakeholders and steering committee
- Responsible for project planning, advisory, requirements analysis, documentation and design efforts during project's delivery phase
- Financial and operational health of application portfolio
- Organizational change management including business process support for testers to ensure quality of solution and coverage of test cases
- Robustness and quality of design, build, test and handover to Run and maintain organization
- 5 years+ business analysis experience
- Strong combination of data and process analysis skills coupled with the ability to present findings and recommendations in a logical, concise way
- Ability to articulate integrated portfolio view include financials, data and process perspectives e.g. using Six Sigma framework or similar
- Good understanding of project lifecycle and phases
- Experience of organizational change management in a project environment
- Ability to manage IT projects with tight timelines across applications and/or infrastructure domains
- Ability to build relationships at all levels and excellent communication and interpersonal skills
- Leadership and negotiation skills with business as well as technical groups
- Demonstrated ability to build consensus among many stakeholders with competing priorities
- Comfortable with ambiguity and willing to challenge boundaries and inefficiencies with principled bets on new technology
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Business Analyst, Risk Management Resume Examples & Samples
- Manage the Business Objects platform along with reports maintenance and scheduling
- Support ad-hoc analytics and financial budgeting
- Manage vendor entry and maintenance in our claims system
- Plan, facilitate and execute short and long term projects as requested
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Business Analyst, Financial Management Group Resume Examples & Samples
- Proven experience as a business analyst or junior project manager working on business process change projects and/or new platform implementations
- Experience within financial institutions, ideally having worked on finance or regulatory projects
- Strong experience in project documentation and experience in all stages of project life cycles including analysis, design, build and test support and implementation
- Excellent written and verbal communication skills, sound negotiating and strong influencing skills
- ’Can do’ attitude, with a proven record of delivering project outcomes
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Identity & Access Management Senior Business Analyst Resume Examples & Samples
- Demonstrate knowledge and experience across a broad range of identity and access management technologies and processes including identity provisioning, governance, and intelligence, separation of duties analysis, role management, access request systems, identity federation, privileged access management, access re-certifications, entitlements catalogs, etc
- Standardize access requests and create solutions and documentation for fulfillment by the tier 1 IAM team
- Researches and resolves complex access issues
- Analyzes incoming work and IAM metrics/measures to drive improvements to the IAM program
- Responds professionally (verbally or e-mail) to customer situations of a complex, non-routine nature requiring deviation from standard procedures. Follows up with customers in a timely manner
- Work with application teams and developers on the best practices for configuring Application
- Work with OS platform teams on how to best leverage IDM VIA to promote least privilege across their environments
- Work with Database teams on how to best leverage IDM VIA to promote least privilege across their environments
- Acts as an escalation point for the team and helps remove barriers that prevent IAM policies and processes from moving forward
- Act as primary contact between auditors and the business units providing all required audit reports and findings
- Prepare and deliver presentations for business units as well as senior management within the Identity and Access Management organization
- Conduct Sarbanes Oxley Audit for applications
- Act as IDM team leader and primary escalation point for IDM team
- BA/BS in any educational field with 5+ years as a Business Analyst for projects of medium to large complexity
- Experience with RSA Aveska/Via Product
- Ability to articulate and translate ideas and concepts into solid business requirements
- Proficiency in SQL; utilizing for data analysis statements
- Experience generating Source to Target mapping documentation
- Ability to work well with both business and technical people is required
- Excellent planning and follow-up skills and ability to meet aggressive deadlines
- Creative, strategic thinker, solutions-minded , Decisive and results oriented
- Experience using MS Office (Word, Excel, Visio, Excel, PowerPoint), SharePoint and QC
- Ability to function as a team member and work with many different stakeholders at all levels
- Having worked in financial industry and Risk organization is a strong plus, experience with credit card industry is plus
- Ability to work in a fast-paced environment, Self-starter and quick learner
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Senior Business Analyst for IT Order Management Services Resume Examples & Samples
- You take on service ownership for Order Management by managing the service stakeholders e. g. customers, end-users, suppliers of Infineon and within Infineon and IT-Department
- You elaborate a roadmap with relevant stakeholders for service improvements and communicate service changes
- You assure customer satisfaction in all phases of service(set up, operate, improve, phase out) is your target
- You establish an efficient and effective support structure by using IT processes like Incident-, Change-, Release- & Deployment Management. So you ensure the realization of agreed benefits based on demands and changes
- You clarify requirements definition and requirements analysis within a professional Requirements Management
- You examine and evaluate data and processes within a professional Information Management
- You define and conduct test cases within a professional Test Management. Furthermore you plan and coordinateprojects in different roles based on personal experience is part of your new position
51
HRS Business Analyst Account Management Resume Examples & Samples
- 40% Lead all aspects of project management for assigned accounts or territory. This includes creating projects, assigning jobs, managing communication, monitoring cycle times/key dates and ensuring customer specific metrics are met
- 20% Provide excellent customer service by providing accurate and timely responses to customer inquiries – and proactive updates on projects
- 20% Issue Resolution - address and resolve customer issues (service levels or quality of workmanship) in a timely manner
- 20% Operations Support – provide support for special projects/operations tasks as directed by Account Manager
- Confident communicator with strong public speaking & presentation skills, skilled negotiator, customer service oriented, able to influence without authority, able to manage competing deadlines, ability to multi-task
- Proficiency using MS Office products (Word, Excel, etc.)
- Demonstrated ability to handle and resolve complex, escalated issues
- Demonstrated ability to complete projects and assignments accurately, catching errors before completion despite a large workload, competing demands, and a fast paced environment
- Strong Communication & Customer Service skills
- Strong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills
- Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables
