Agent Sénior Resume Samples

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T Kuvalis

Tomas

Kuvalis

5470 Dibbert Glen

San Francisco

+1 (555) 642 9886

5470 Dibbert Glen

San Francisco

Phone

p +1 (555) 642 9886

Experience Experience

Houston, TX

Senior Night Agent

Houston, TX

Friesen, Ankunding and O'Reilly

Houston, TX

Senior Night Agent

Ensuring daily work is completed i.e. supervising shift closings, processing accounting transactions etc. when covering for Night Manager’s duties
Performing related tasks with Housekeeping, Engineering, Security and Food & Beverage when covering for Night Manager’s duties
Assisting with supervising, training and developing team
Assisting with managing all aspects of the department's overnight operations when covering for Night Manager’s duties
Representing resort leadership team to guests and colleagues when covering for Night Manager’s duties
Supporting daily operational duties for Royal Service, Fairmont Gold and Guest Services when covering for Night Manager’s duties
Providing managerial support for Switchboard and Front Desk when covering for Night Manager’s duties

San Francisco, CA

Senior Right of Way Agent

San Francisco, CA

Olson, Larson and Swift

San Francisco, CA

Senior Right of Way Agent

Assist ROW Supervisor in providing guidance to ROW Agents
Provide leadership when working as part of a group or team
Plan, organize, and assist the Supervisor – Land Services, Eastern Region, in managing right-of-way activities occurring within the defined area of operations for the position, ensuring compliance with Provincial/Federal Acts and Regulations and Enbridge policies and procedures
Communicate with property owner and/or tenants in response to company activities on right of way, e.g. pipe repair, relocations, vegetation control, and public awareness mailings
Coordinate with Engineering, Purchasing and Law to monitor land contracts and work authorizations
Provide quality assurance role to ensure consistency in treatment of Lands & ROW Operations
Communicate with land developers, government agencies, and landowners to protect right of way from excessive encroachments

present

Los Angeles, CA

Operational Excellence Senior Change Agent

Los Angeles, CA

Stokes-Mann

present

Los Angeles, CA

Operational Excellence Senior Change Agent

present

Executing against long and short-term objectives to support the value stream’s goals
Working with necessary personnel (global HR/C and managers) to identify, address, and eliminate process related obstacles
Utilize value stream mapping techniques to design optimal information, material, and production flow methods
Working with necessary site personnel to identify, address, and eliminate process related obstacles
· Executing against long and short-term objectives to support the value stream’s goals
· Working with necessary site personnel to identify, address, and eliminate process related obstacles
· Utilize value stream mapping techniques to design optimal information, material, and production flow methods

Education Education

Bachelor’s Degree in Real Estate

Michigan State University

Bachelor’s Degree in Real Estate

Skills Skills

Strong computer skills, proficient in Microsoft Office (Word, Excel, PowerPoint) and database applications (SAP, GEOAmps or equivalent)
Commitment to customer satisfaction and the ability to work in team oriented environment
Excellent oral and written communication skills
Able to interact with all levels of management and to work effectively with a wide range of constituencies in a diverse community
Proficient in Microsoft Office products, including spreadsheet and word processing
Excellent interpersonal (people) skills
Empathetic, even-tempered, with good negotiating skills
Good communication, presentation and conflict management skills
Five (5) years of experience as a ROW agent or related ROW position
Creativity, foresight and mature judgment to identify and resolve business, technical and administrative related problems with ROW services

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Agent Right of Way Senior Resume Examples & Samples

Identifies land ownership from both company and pubic records
Researches, reviews, and analyzes land titles; identify defects and outline curative
Negotiates the acquisition of right-of-way and other property interests, as necessary to accommodate the construction, operation, maintenance projects of company facilities, in such a manner to minimize litigation
Assures compliance with FERC mandated notification requirements for maintenance projects, managed to avoid and minimize landowner and stakeholder concerns and issues
Prepares and tracks applications with Federal and State land managing agencies, assuring timely completion of right of way acquisition from those agencies
Supports Operations Management including Damage Prevention and PM West Encroachments, acting as liaison in cases where the encroaching party is located within Arizona. Assists or leads negotiation on encroachment agreement or letters as appropriate
Manages budgetary aspects of costs associated with the aforementioned negotiations, to maintain department and project expectations
Prepares right-of-way related cost estimates associated with land and right-of-way project acquisition
Reviews, prepares, analyzes, interprets all Land and Right-of-Way related agreements, deeds, easements, leases, permits & licenses
Serves as liaison between internal departments, developers, cities, counties, etc., in support of right-of-way activities
Resolves encroachments, damage claims, landowner complaints and inquiries at a minimal cost to company
Works with our Federally regulated and Midstream companies to support their ROW activities
Must have a minimum of 6-8 years experience in performing all aspects of land and right-of-way work, with a minimum of 5 years direct experience in the pipeline industry supporting Operational and Sustaining Capital projects and on FERC regulated and on non-regulated projects
Knowledgeable in all aspects of right-of-way, including project management, acquisition, title, permitting, budgeting, cost forecasting, operation, due diligence, public relations, community outreach and solid understanding of general regulatory and legal issues. Understanding of right of way needs from wellhead to delivery to distribution systems, including gathering facilities, midstream assets and transmission facilities
Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor / attitude with co-workers, clients, vendors, and outside contacts and regulatory agencies
Must be able to understand financial impacts of decisions and courses of action, results oriented
The SR ROW Agent will not directly supervise others, but will provide leadership and guidance to third party contract right-of-way agents to ensure compliance with company policies and procedures as appropriate

Senior Night Agent Resume Examples & Samples

Ensure the current day’s revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced
Balance and verify the summary of daily transactions in the hotel and ensure that the hotel’s computer systems are readied for the next day’s business
Balance and audit all Front Office postings and settlements
Verify that all departments have posted all their revenues
Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries
Reconcile all miscellaneous revenue sources to the PMS system
Assisting with managing all aspects of the department's overnight operations when covering for Night Manager’s duties
Providing managerial support for Switchboard and Front Desk when covering for Night Manager’s duties
Supporting daily operational duties for Royal Service, Fairmont Gold and Guest Services when covering for Night Manager’s duties
Performing related tasks with Housekeeping, Engineering, Security and Food & Beverage when covering for Night Manager’s duties
Supporting Finance Department as needed when covering for Night Manager’s duties
Representing resort leadership team to guests and colleagues when covering for Night Manager’s duties
Assisting guests regarding resort facilities, services, programs, activities, special requests, concerns, charges etc. when covering for Night Manager’s duties
Assisting with supervising, training and developing team
Coordinating relevant departments to ensure effective arrivals process
Ensuring daily work is completed i.e. supervising shift closings, processing accounting transactions etc. when covering for Night Manager’s duties
Communicating pertinent information efficiently with relevant departments and areas of operation
Participate as key member of emergency response team and refer issues to appropriate executive(s)
One (1) year experience required
Must possess outstanding guest services skills, sophisticated verbal & written communication skills
Computer literate in Microsoft Windows applications preferred

Senior Right of Way Agent Resume Examples & Samples

A four year degree from an accredited college
Minimum of 10 years experience in landowner identification, survey permission, title research, acquisition, and permitting
Strong communication, interpersonal, documentation, and computer skills
Experience in natural gas pipeline construction strongly preferred
Experience as a seller/doer with key industry contacts

Senior Contact Center Agent Resume Examples & Samples

Provides outstanding customer service to all call types assigned including, but not limited to Resort/Sales Helpline, Presidential Reserve (Inbound and Outbound), and Club Wyndham Plus (CWP/VIP) (Inbound and Outbound)
Proactively offers alternatives and asks probing questions in order to satisfy all of the caller's questions and requests
Provides internal customer service and support to resort and sales staff through the Resort/Sales Helpline
Develops expertise in sites and resorts, and a strong working knowledge of contract standards
Takes ownership of any call received on the various skills assigned and ensures a high level of customer service to exceed customer expectations
Welcomes New Owners to the Wyndham family
Communicates sales issues to department management
Provides recommendations for service improvement and problem resolution
Performs miscellaneous tasks as assigned to help support the business
Minimum 2 years customer service experience in a contact center environment
Vacation Ownership industry preferred
Computer skills including proficiency in Microsoft Word and Excel
Must have ability to work a flexible schedule
Proven success in a performance-based environment
Successful completion of a CWP Financial Service or Collection training class preferred

Senior Land Agent Resume Examples & Samples

Must be able to make effective oral and written presentations on title and land matters
Oversight, Guidance, Technical direction and Training: Provides oversight, guidance, technical direction and training to Land Services Office (LSO) staff on complex land rights issues, uses of company lands and easements by others to ensure adherence to CPUC Code Section 851 compliance, New Customer Connection (NCC) issues and high-level technical and legal support to LSO staff, supervisors and other business partners. Ensures adequacy of land rights and conformance to CPUC tariffs regarding acquisition of land rights for NCC’s. Assists in the determination of cost liability when PG&E facilities are required or requested by others. Ensures adherence to company policy regarding relocations. Collaborates in developing and implementing strategies for dealing with complex relocation projects. Oversees and ensures adherence to various master agreements with transportation agencies including the Caltrans Freeway Master Agreement as well as the Streets and Highway Code, governing the rearrangement of company facilities for highway and freeway construction. Plans and oversees the work of contract agents related to title reviews, including training and guidance
Legal Research and Determination of Land Rights: Research and respond to title questions. Is familiar with the Subdivision Map Act, the Subdivision Land Act, the Professional Land Surveyors Act, various California legal codes pertaining to real property, easement law, notary law, recording law, taxation, and those portions of other codes, CPUC rules and company policies which are most frequently applied to company land rights and title matters, and consults with Law Department when appropriate
Line, Title, Timber, Water and Mineral Rights Review: Completes the more difficult and complex reviews. Determines the condition of title to PG&E’s fee property and facilities. Advices Business Partners which rights must be protected or terminated in connection with a proposed project. Prepares line reviews for PG&E’s electric and gas transmission facilities using the Land Rights Unit’s standard line review formats which include a summary of PG&E’s land rights and identification of special conditions or restrictions and any gaps in the right of way
Property Purchase and Sales Review
Property purchase: Reviews preliminary title reports prepared by outside title companies for the parcel to be acquired. Determines if the title to be conveyed to PG&E is acceptable and prepare instructions regarding the exceptions to insurance listed in the prelim to be used by Land Acquisition in a letter to the title company. Make recommendations of action to be taken, if any, to clear title to the property as a condition to closing the transaction
Property sales: Prepares a title review for the sales transactions. Involves a review of the chain of title, identification of grants out made by PG&E against the property and review of the buyer’s preliminary title report prepared by a title company. Provides direction to the document writer on how title is to be conveyed. Involves a review of the historical use of the property while owned by PG&E, as well as information which must be disclosed to the prospective buyer including identification of special conditions which may affect the sale transaction
Document Review: Reviews changes to Law Department approved standard documents. Provides direction and guidance to lower classifications, and assists LSO supervisors and other business partners to assure the integrity, adequacy and legal sufficiency of documents relating to land rights and conform to Company policy
Represent the company: Discuss title and land matters requiring higher levels of experience and expertise with private, public, or governmental bodies and agencies beyond the scope or authority of lower classifications

Operational Excellence Senior Change Agent Resume Examples & Samples

Implementing tactical strategies to achieve the desired vision
Executing against long and short-term objectives to support the value stream’s goals
Working with necessary personnel (global HR/C and managers) to identify, address, and eliminate process related obstacles
Assisting in the change of systems/processes as required in support of the Lean initiatives
Utilize value stream mapping techniques to design optimal information, material, and production flow methods
Conducting data analyses, time studies, work place analysis and improvement
Creating and implementing standard work, and teaching/coaching line leaders to do the same
Obtaining required systems enhancements, standard work, work aids, poke yokes to support work place changes
Implementing / coaching the use of visual management tools
Assisting HR/C OpEx in problem solving issues affecting process outcomes
Resolving issues after Rapid Improvement events to achieve desired state

Personal Lines Senior Agent Resume Examples & Samples

The Senior Agent will be required to assist and support the Team Coach to lead and continually develop a Team delivering a quality service to both internal and external Customers
This is an exciting time to join the Personal Lines department in Wexford. We are undergoing a significant amount of change and you will find you join a dynamic team
Ensures a collective focus on the achievement of financial and operational objectives
Ensuring provision and delivery of excellent customer service as defined by agreed service standards and to ensure that standard procedures are strictly adhered to
Ensuring that staff development needs are identified and training is provided where needs are identified
Rota management
Be flexible to participate in ad hoc projects
Ensuring the efficient and effective operation of a team
People and performance management, creating and sustaining a high performance culture
Provide regular and effective internal and external communication
Handle and resolve customer escalations from team members where required
A minimum of APA qualification is required and full CIP would be a distinct advantage
Experience within the insurance industry
Strong underwriting and technical capabilities
Strong reporting skills and working knowledge of Microsoft word and excel
Be results orientated
Be innovative, with a track record of process improvement
Be able to drive team performances whilst delivering cost effective results
Have strong relationship building skills
Demonstrate strong leadership and delegation skills
Have excellent problem solving skills
Be excellent communicators (oral and written skills)
Have strong influencing and negotiating skills
Demonstrate enthusiasm, ambition and innovation
Have strong interpersonal and organisational skills
Be able to operate independently
Enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
Be resilient in the nature of our work and adapt to changing conditions
Be quick to learn and have aptitude for understanding the variable elements of insurance products
Demonstrate solution focus in approach to work and dealing with stakeholders

CMA Senior Agent Resume Examples & Samples

Part Marketing Professional
Part Local Expert
Part Sales Professional
100% Memory Maker
Professional business appearance
Flexibility a must
Light physical effort (lift/carry up to 25 lbs.)
Must be able to maintain performance standards
Good organization skills and the ability to maintain accurate data and records
Track record of strong work ethics and integrity with a sincere desire to make a difference
Complete the "internal transfer request form"
Deliver signed/ completed internal transfer request form to your immediate supervisor. (He/She will complete the process and forward the form to HR)
Apply online

Senior Right of Way Agent Resume Examples & Samples

Minimum Bachelor’s degree in real estate or related field or Senior Right of Way Certification required
Minimum five (5) years of right of way experience, including land acquisition, pipeline operations and product terminals experience required
Ability to interact well with management and external contacts
Strong knowledge of legal proceedings and legal documents
Ability to manage third party agents
Ability to provide guidance to less experienced Agents

Senior Shareholder Services Agent Resume Examples & Samples

Overseeing the day-to-day activities including the process of Subscriptions, Redemptions and Transfers of shares/units
Reviewing and approving AML/KYC requirements for existing and new investors
Planning and supervise the work of the junior team member
Instructing and reconciling cash settlements with clearing and financial institutions
Assisting in the establishment and maintenance of bank accounts for the Funds
Ensuring publication of the Funds NAV per share where required
Assisting investors and clients in a professional manner and solve investment manager and investor's queries
Contribute to the on-boarding of new clients
Preparing monthly/quarterly/ad-hoc reporting
Being responsible for delivery of excellence in customer service for the shareholder Service department
Participate or being responsible to any operational or regulatory projects (take-on projects, launch new fund/share classes

Senior Land Agent Resume Examples & Samples

Ability to identify solutions to resolve conflicts
Strong communication skills - ability to communicate effectively; speak persuasively
Experience preparing reports, letters, memos and to maintain documentation
Demonstrated ability to plan and organize and work independently
Ability to perform calculations and land valuations
Ability to interpret maps, plats, blueprints, plans and surveys
Computer Skills – Proficient in Microsoft applications (i.e. MS Word, Outlook and Excel)
Bargaining and negotiation experience
Ability to develop and maintain effective relationship with internal stakeholders, e.g. media, legal, engineering, government affairs, environmental
Knowledge of varying state and local laws concerning royalty ownership, laws of descent, storage rights and property rights
Working knowledge of pipeline construction practices, storage pool operations, current environmental and archaeological regulations and practices and governmental regulations

Sxl-senior Right of Way Agent Resume Examples & Samples

Bachelor’s degree with a minimum of 10 years work experience and solid working knowledge of pipeline right of way and real estate transactions and practices
Knowledge of right of way must span an adequate understanding of legal views, government regulation of pipeline industry, engineering maps and drawings, public relations, negotiations, property management, appraisal and a good working knowledge of pipeline operations and maintenance practices
Good communication, presentation and conflict management skills
Strong computer skills, proficient in Microsoft Office (Word, Excel, PowerPoint) and database applications (SAP, GEOAmps or equivalent)
Must be able to work within a team environment to accomplish organizational goals with the ability to meet priorities and deadlines
Valid driver’s license is required.
Prior right of way experience required; should have a minimum of 10 year's related experience
mstr30*

Senior CMP Agent Resume Examples & Samples

We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper
We delight our customers by meeting their needs or exceeding their expectations
We are "memory makers"
Lead CMP and Greeter staff to ensure success throughout the shifts in regard to booth quotas in order to maintain site tour projections and APG budgets
Conduct CMP and Greeter field training as required
Monitor tour quality and compliance with tour qualification standards
Submit Production Reports
Handle any questions or problems that may arise with employees or guests in a patient, professional and courteous manner
Conduct booth reviews to ensure the physical maintenance and basic safety of the physical location as insuring that booths are well stocked with supplies and up-to-date pitch materials
Accountable for scheduling staff at all booth locations making sure there is adequate coverage at all times. Scheduling would include breaks, lunches and paid time off and would include scheduled overtime only at the approval of Manager/Director
Be part of an interviewing and hiring team for new employees including the necessary paperwork
Handle all staff personnel issues such as paid time off, missing punches, payroll, progressive discipline, dress code, incident reports, or professional behavior in accordance with all Company Policies and Procedures
Set-up and tear-down of promotional booths and exhibits
HS Diploma or GED required - BS/BA a major plus
Demonstrated Marketing/Sales experience; CMP/OPC experience REQUIRED
Experience in training and motivational skills; must be creative dedicated and able to multi-task
Requires excellent communication and leadership skills

Agent, Guest Services Senior Resume Examples & Samples

Assign duties to Front Office employees to ensure completion of shift duties. Act as a resource to Front Office employees on difficult, technical procedures or "problem" reservations. Monitor staff performance, providing them and the Front Office Manager with feedback. Maintain communication logs with staff and managers. Monitor and schedule staff meals and breaks
Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment
Balances and drops receipts according to accounting specifications
Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested
Maintains adequate supplies and functional equipment at the Front Desk
Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty

Senior Continuous Improvement Agent Resume Examples & Samples

Support directors, managers and focals of all the business units to achieve the timely and successful deployment of the Achieving Excellence System
Execute and manage continuous improvement projects such as quality clinics, problem solving workshops, Kaizens and other initiatives while demonstrating rigor in its method such as DMAIC (Define, Measure, Analyze, Innovate, Control)
Assist the change process and elicit total involvement using strong facilitation skills
Provide continuous improvement training and support to our business partners
You have a Bachelor’s degree in Business Administration, Engineering or related field, with eight (8) years of work experience with at least five (5) years’ of pertinent experience in continuous improvement and complex project management
You master Continuous Improvement concepts and tools
You have knowledge of the Achieving Excellence System or another Continuous Improvement System
You are certified Six Sigma or Lean Manufacturing
You have worked on projects related to the corporate or finance function
You are self-motivated, with strong project and change management skills
You are well organized and meticulous with excellent problem-solving and analytic abilities
You have strong communication skills and the ability to adapt your delivery to your audience
You have the ability to train and coach other individuals
You have proficiency in MS Project, Word, PowerPoint, Excel and Visio
You are bilingual written and spoken (French and English)

Right of Way Agent Senior Resume Examples & Samples

Handle complex negotiations with land owners (or their designees) for the acquisition of rights relative to the construction, reconstruction, enlargement or maintenance of electric distribution facilities
Settle complex damage claims with land owners (or their designees) relative to property damage caused or created by AEP during the construction, reconstruction, enlargement, maintenance or removal of distribution facilities
Search courthouse and other records as may be available to determine present property ownership(s) and the extent of interests therein
Draft documents for rights of entry, damage claims, contracts, easements, licenses, leases, permits, options to purchase and other documents as may be necessary to acquire adequate rights for AEP's electric distribution facilities
Remain knowledgeable in real estate values and accepted real estate appraisal practices; advise and assist the Right of Way Leading establishing a range of fair market values to be used in the acquisition of land rights
Provide functional support to other AEP Distribution Business Units in regard to questions and procedures in the acquisition land rights
Act as a witness and assist in the selection of witnesses and commissioners in connection with condemnation and/or other court actions involving electric distribution facilities
Assist and confer with legal counsel in the preparation of condemnation cases and/or other court actions involving land rights matters, together with law suits which may result from the construction, operation or maintenance of AEP's electric distribution facilities; appear as a witness in court actions as required
Interface and cooperate with other AEP departments within assigned territory to resolve challenges impacting ROW procurement and schedules; maintain right of way and property records including maintaining files, maps, exhibits and reports as requested
Promote, support and enforce safety practices to safeguard employees, the general public and AEP equipment
Promote, coordinate and support all efforts to acquire all distribution easement requirements in conjunction with the Distribution Engineering organizations

Operational Excellence Senior Change Agent Resume Examples & Samples

· Ability to create standard work documents, operational procedures and visual work aids
· Ability to effectively present information and respond to questions from associates, supervisors and managers at the site level
· Must be a self-motivated learner
· Must possess a strong work ethic
· Ability to mentor team members and facilitate change from a position of Influencer
· Ability to interpret manufacturing schematics and blueprints
· Ability to define problem areas, collect data, establish facts, and draw valid conclusions
· Ability to interpret a variety of technical procedures/processes and deal with several abstract and concrete variables
· Ability to prioritize and handle multiple priorities in a fast-paced and changing work environment

Senior Land Agent Resume Examples & Samples

Research, review, analyze land titles, identify defects and outline curative action plan
Negotiate the acquisition of right-of-way and other property interests necessary to accommodate the construction, operation, maintenance of company facilities, in a manner that avoids unnecessary litigation
Negotiate property damage settlements and loss claims associated with capital projects and day to day pipeline operations necessary to maintain company facilities
Manage contracted right-of-way agents in the performance of above accountabilities and ensure compliance with company policies and procedures
Prepare right-of-way related costs estimates associated with land and right-of-way acquisitions
Performs departmental staff activities associated with all phases of project and day-to-day right-of-way activities
Prepare and secure all civil permits necessary for the construction and maintenance of company facilities
Reviews, prepares, analyzes, interprets all land right-of-way related agreements, easements, leases, permits and licenses
Serves as liaison between internal departments, developers, cities, counties, etc. in support of right-of-way activities
Resolves encroachments, damage claims, landowner complaints and inquiries at minimal cost to company
Bachelor’s degree or equivalent energy industry land and right-of-way work experience
5 years of experience in land and right-of-way acquisition/negotiation with three years directly relating to the pipeline industry
Strong analytical and reconciliation skills in connection with interpretation and verification of property rights and ability to analyze and understand construction plans
Strong organizational skills and ability to prioritize work schedules
Excellent interpersonal skills necessary to work with landowners, peers, subordinates, inclusive of land contractors
Excellent computer skills, inclusive of sound working knowledge of MS Office applications and GIS applications
Comprehensive knowledge of land rights, titles, legal descriptions, legal and engineering terminology
Knowledge of real property law, title examination standards, and general pipeline construction activity
Ability to work with a team, take directions from supervisor(s), focus attention to details, and follow work rules
Bachelor’s degree in a technical field
Prior supervisory experience or experience in a leadership role
“Senior Member” certification from the International Right of Way Association
Valid Broker’s Real Estate License in home state and ability to obtain NC, SC and TN licenses

Senior Right of Way Agent Resume Examples & Samples

Assist ROW Supervisor in providing guidance to ROW Agents
Acquisitions with Colorado Municipalities
While maintaining the ROW price policy, negotiate for ROW options, easements, fee interest, and curative documents as directed by the ROW Supervisor or as required by project documents and the acquisition policy. Assist in the development of a construction line from the conditions and/or restrictions placed on the ROW by the landowner and/or tenant
Complete a daily agent contact report in the “Agent Portal” in LAMS
Document all ROW activities as required
Adhere to project Safety Plan
Five (5) years of experience as a ROW agent or related ROW position
Requires specialized knowledge in the methods and techniques for performing Land Services activities. Must possess competent knowledge and skills in land description and terminology, surface and subsurface rights, ROW document analysis, and have excellent negotiation skills
Must be able to work alone, make decisions and use judgment while performing related activities
Creativity, foresight and mature judgment to identify and resolve business, technical and administrative related problems with ROW services

Senior Land Agent Southwest Resume Examples & Samples

Negotiate purchase agreements or leases for coal, oil and gas, and surface properties needed for existing or planned mining operations under the direction of the VP of Land
Coordinate the preparation of agreements and lease documents drafted by corporate or outside council
Prepare approval forms and attachments for corporate approvals prior to executing sales, purchases, options, leases, or other agreements
Prepare or assist in land Capital Expenditure Authorization (CEA) submittals for senior management approval prior to capital expenditures
Prepare and verify the accuracy of closing documents and perform or attend closings for land sales, purchases of coal, oil and gas, and surface properties
Prepare Lease by Application paperwork for submittal to corporate for inclusion of actual bid. Attend all bid openings related to Peabody mines in the Southwest
Prepare land expenditures for annual and 5 year strategic plan budgets
Acquire easements, surface use agreements, and temporary use permits for minor facilities needed for mining operations
Acquire the necessary drilling agreements for spring and fall drilling programs and assist with preparation of Federal Exploration License applications
Acquire the necessary access agreements for oil well location surveys each spring and fall and monitor possible conflicts with mining at all Southwest Region mines
Prepare attachments for surface and coal ownership and mailing addresses for permit submittals and mailing notices pertaining to all operations in the Southwest Region
Coordinate grazing leasing as it relates to mining properties at all operations in the Southwest Region
Be familiar with all aspects of title research and title curative methods including courthouse records, title plants, and title affidavits. Conduct title research and/or oversee and manage same conducted by a contractor
Represent the company in negotiating with the U.S. DOI-BLM, ONRR, city, county and state governments and regulatory agencies on land and lease matters affecting the company throughout the Southwest. Attend necessary public meetings
Represent the company in negotiations with Tribal councils and maintain effective working relationships
Develop strong working relationships with area land and mineral owners
B.S. Degree or its equivalent is preferred
Minimum of seven (7) years’ experience in real estate or engineering duties associated with coal mining operations
A broad knowledge base and understanding of coal mining operations is beneficial
Ability to conduct business matters with integrity and follow a high standard of business ethics so as to foster good community relations
Possess excellent time management skills, be self-motivated, and exercise effective judgment in negotiations with property owners
Computer literacy and competence in spreadsheet and word processing applications such as Microsoft Excel, Word, and PowerPoint are essential

Senior Right of Way Agent Resume Examples & Samples

Must be knowledgeable in the legal aspects of easements, rights of way, leases, licenses, permits and real property interest
Excellent interpersonal (people) skills
Empathetic, even-tempered, with good negotiating skills
Background in social sciences, Public/Community Relations, Human Resources/Relations

Senior Right of Way Agent Resume Examples & Samples

Provides Lands & ROW support and advisor services to the region
Supervises contract Land Agents and other land consultants engaged in program delivery
Coordinate activities and tracking among internal and external stakeholders
Utilize Geographic Information System (GIS) tools to gather landowner data and contact points for the Regional Engagement Plan and PAP Programs
Plan, organize, and assist the Supervisor – Land Services, Eastern Region, in managing right-of-way activities occurring within the defined area of operations for the position, ensuring compliance with Provincial/Federal Acts and Regulations and Enbridge policies and procedures
Coordinate the application of the annual Population Density Survey & Public Awareness Program
Diploma or Degree in a Natural Science such as Forestry, Agriculture, Environment, Geology
SR/WA designation and/or provincially licensed Land Agent
Minimum of 4 years’ experience as a Land Agent
Knowledge in pipeline operations, specifically Integrity Dig process, first and third party crossings and associated agreements
Ability to read and interpret assessment sheets, construction plans, design concepts, legal survey plats, right of way maps, legal descriptions and make recommendations for redesign to reduce exposure to damage claims
Ability to interpret Federal and Provincial Acts and Regulations in concert with Enbridge policies and procedures to resolve landowner/stakeholders issues resulting from Enbridge activities on the land
Experience coordinating and leading contract right of way agents and employees
Experience in consulting and negotiations with landowners, lawyers, real estate agents and the general public
Proficient with landowner database, alignment sheets, landowner line lists and master spreadsheets
Effective verbal, written, computer, problem solving, and project management
Ability to communicate effectively, show flexible decision making skills and use sound judgement to reach a positive outcome for all parties
Bilingual – must be proficient in verbal and written communications in English and French
Legally able to work and travel in both Canada and the US

Senior Right of Way Permitting Agent Resume Examples & Samples

Identifies land ownership from both client and public records
Negotiates the acquisition of right of way and other property interests, as necessary to accommodate the construction, operation, and maintenance of client facilities, as scope of work requires
Demonstrate ability to maintain professionalism while dealing with difficult negotiations with property owners
Negotiates property damage settlements and loss claims associated with capital projects and day-to-day pipeline operations necessary to maintain client facilities, as scope of work requires
Assists in preparation of right of way related cost estimates associated with land and easement acquisitions. This includes costs for permanent & temporary right of way as well as damages, as scope of work requires
Secures civil permits necessary for the construction and maintenance of client facilities
Serves as liaison between internal departments, cities, counties, etc., in support of land services
Assists in resolution of encroachments, damage claims, landowner complaints and inquiries at a minimal cost to client
As required, assists the ROW Manager with management and supervision of outside vendors and agents, assist with review of expenses when necessary and provide feedback regarding 3rd party labor requirements
As required, assists the ROW Manager in bidding and Request for Proposal responses including participating in client presentations
Informing
Negotiating
Knowledge of all aspects of right-of-way, including acquisition, title, permitting, budgeting, cost forecasting, operation, due diligence, public relations, community outreach and solid understanding of general regulatory and legal issues
An understanding of fiber, energy or utility system objectives and construction techniques. Ability to work independently as well as with others

Transmission Right of Way Agent Senior Resume Examples & Samples

Supervise and/or handle complicated negotiations with land owners (or their designees) for the acquisition of rights relative to the construction, reconstruction, enlargement or maintenance of electric transmission and/or distribution facilities and supervise contract agents as required
Supervise and/or settle complex damage claims with property owners (or their designees) relative to property damage caused or created by AEP during the construction, reconstruction, enlargement, maintenance or removal of transmission and/or distribution facilities
Supervise and/or search courthouse and other records as may be available to determine present property ownership(s) and the extent of interests therein
Preparation of documents for rights of entry, damage claims, contracts, easements, licenses, leases, permits, options to purchase and other documents as may be necessary to acquire adequate rights for AEP's electric transmission and/or distribution facilities. Insure that all documents and forms used within the Section are acceptable to the AEP Legal Staff
Provide functional support to other AEP Business Units in regard to questions and procedures in the acquisition of land and land rights
Act as an expert witness, assist and confer with legal counsel, asset management and project managers in the selection of witnesses and commissioners in connection with condemnation and/or other court actions involving electric transmission and/or distribution facilities, together with law suits which may result from the construction, operation, maintenance or removal of electric transmission and/or distribution facilities
Maintain property owner files, maps, drawings, exhibits and detailed progress reports
Remain knowledgeable in real estate values and accepted real estate appraisal practices; with the advice of the ROW Supervisor, provide real estate values and accepted real estate appraisal practices; advise and assist the ROW Supervisor or ROW Manager in establishing a range of fair market values to be used in the acquisition of land and land rights
Review vouchers for payments of expenses incurred in the acquisition of land and land rights involving electric transmission and/or distribution facilities such as, but not limited to: contractual obligations for the purchase of options, easements damage claims settlement, attorney fees, outside appraisal services and contractor invoices
Complete understanding of the ROW estimate & scoping guidelines for ROW Projects
Develop cost estimates & project schedules for proposed ROW Projects
Provide leadership and training of personnel, as requested
Participate in the development of plans establishing measurable goals, objectives, and requirements relative to specific area of responsibility

Operational Excellence Senior Change Agent Resume Examples & Samples

Primary team member responsible for identifying opportunities and driving change within customer sales and services operations through process improvement solutions to enable growth, drive profitability, and improve cash flow
Work in a cross-functional environment (Sales, Finance, Marketing, Services Operations, IT, and Manufacturing) to identify, influence, and implement process improvements
Coach, mentor, and raise the overall acumen and effectiveness of the Services organization utilizing analytics, lean tools and principles
Coach and develop process improvement leaders from field technicians to the Services Leadership
Participate in gemba walks and coach leaders and teammates on continuous improvement, standard work development/modification/adherence, takt time attainment, and problem solving due to abnormalities
Implement coach the use of MDI boards and other visual management tools
Help update and maintain visual performance tools, including mission control and MDI boards
Create and implement standard work, and teaching/coaching line leaders to do the same
Lead and/or participate in projects, rapid improvement events, and "just do-it’s"
Implement tactical strategies to achieve the desired vision
Execute against long and short-term objectives to support business goals
Assist in the change of systems/processes as required in support of the Lean initiatives
Ad hoc analysis and special projects as requested
Utilize the IR change management model and drive the lean culture transformation in Services
This position can be based out of Davidson, NC; Dallas, TX, Chicago, IL; or Buffalo, NY

Senior ROW Agent Resume Examples & Samples

Experience buying ROW in the Rancho Cordova, Sacramento, Los Angeles, and/or Fresno areas
A minimum of 2.5 years of experience is required in work related to right of way or real estate services provided to public organizations
Public Utilities/Infrastructure experience
Complete a daily agent contact report
Support all construction activities as required
In some cases, prepare and obtain non-environmental permit applications. Visits and consultants with various agencies as a liaison between the government agencies and the Design, Environmental and Construction departments regarding conditions and specifications required for permit compliance
Identify jurisdiction and permit requirements for all crossings of roads, railroads, drainage districts and other entities as necessary
Acquire maps covering the area of the preliminary route of the project form county and state entities for roads, wetlands, railroads, and other easements crossing the preliminary route
4-year undergraduate BA or BS in related field or equivalent education and/or experience
5 - 10+ years experience as a ROW (Right of Way Agent) with Oil & Gas &/or Public Utilities
Proficient in Microsoft Office products, including spreadsheet and word processing
Must be detail oriented and have excellent analytical and quantitative skills
Requires specialized knowledge in the methods and techniques for performing Land Services activities. Must possess competent knowledge and skills in land description and terminology, surface and subsurface rights, Land document analysis, and have excellent negotiation skills
Creativity, foresight and mature judgment to identify and resolve business, technical and administrative related problems with Land services

Senior ROW Agent Resume Examples & Samples

Experience buying ROW in the DC area
Electrical, Public Utilities/Infrastructure experience
5 - 10+ years experience as a ROW (Right of Way Agent) with Electrical, Oil & Gas &/or Public Utilities

Digital Pex-senior / Change Agent Resume Examples & Samples

3-7 years line and/or project management experience, preferably in the financial services industry
Strong analytical, communication and facilitation skills
Fluent in English both oral and written

Senior Inbound Dispute Agent Resume Examples & Samples

Supports the telephone hotline, directing calls or written inquiries to appropriate personnel
Maintains log of incoming calls
Performs and understands systems such as Enhanced Chargebacks, Standard Issuer, Merchant processing
Makes recommendations for policy and procedure changes
Exhibits specialized knowledge in regulatory rule interpretation, cardholder documentation review, merchant and/or FI documentation review
Monitors staff activities and produces management reporting

Senior Procurment Agent Resume Examples & Samples

Source and process raw material primarily metal plates, forgings, extrusions, machined parts, outside process, shot peen, paint from capable suppliers to support production schedule
Prepare request for proposals (RFP’s) and bid packages
Negotiate pricing, blanket and/or long term agreements with suppliers
Coordinate with engineering to ensure suppliers have the correct technical information
Release purchase orders according to technical, quality, and delivery requirements
Track and retrieve order acknowledgements
Update PO’s with current delivery information
Expedite components as needed to support production
Track On-time delivery of suppliers
Work with suppliers in order to resolve delivery and quality concerns
Adhere to Purchasing policies and procedures and customer requirements
Assist in establishing and maintaining cost reduction and method improvement programs with reporting and documentation to purchasing management
Assist in establishing new suppliers as needed for new development programs, working with Engineering and Quality
Resolve problems creatively with a minimal amount of supervision
Maintain an assertive follow-up system to ensure schedule compliance
Ability to read, interpret and communicate engineering drawings and specifications
Motivated, self starter who is familiar with a range of materials and manufacturing processes; raw material, forging, machining, outside processing
Process exposure to high speed manufacturing in aerospace industry preferably
Proven ability to negotiate with suppliers, engineers, managers, and ability to make reasonable decisions quickly
Ability to learn quickly and prioritize appropriately to meet customer and company needs
Must be detail-oriented, self-motivated and able to respond quickly to a fast-moving and ever-changing environment