Administration Manager Resume Samples

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J Bauch

Jaida

Bauch

41008 Wolff Landing

Houston

+1 (555) 559 1705

41008 Wolff Landing

Houston

Phone

p +1 (555) 559 1705

Experience Experience

Philadelphia, PA

Administration Manager

Philadelphia, PA

Boyle, Eichmann and Wilderman

Philadelphia, PA

Administration Manager

Performing professional development reviews and developing job descriptions for staff with a direct reporting line
Manage end to end process of recruiting and training administrative support staff and provide ongoing management
Manage branch administration and provide administrative support to Complex Administrative Manager
Assist in areas of Contract Administration including, but not limited to Initial Phase, Bid Phase, Development Phase, Management Phase and Maintenance Phase
Support Branch Manager's daily work
Providing proactive management to all HK Office related moves and build-outs, office maintenance, office security, office insurance
Effectively manage, lead and develop the administration team

Los Angeles, CA

Systems Administration Manager

Los Angeles, CA

Wiegand-Kunze

Los Angeles, CA

Systems Administration Manager

Knowledge of mainframe (AS400, HP), PC, networks, RF, WMS and distribution center systems applications
Knowledge of UNIX, ORACLE, Windows NT based operating systems is a plus
Good working knowledge of PC, Microsoft Windows and Microsoft applications
Good working knowledge of distribution practices and procedures
Assign staff to various projects and directs their activities
Manage multiple projects, professional and technical staff, and related activities of the area
Hire and manage a team of people; coach, counsel and develop team members

present

Houston, TX

Workforce Administration Manager

Houston, TX

Stehr Inc

present

Houston, TX

Workforce Administration Manager

present

Testing for updates, enhancements, integrations and system changes
Partners with Human Resource and Business Office to complete Business Processes and correct data when necessary
Collaborate with GSLs, and peer Work stream leads, iHR COE and HR Business Leaders to understand and to implement new workforce administration processes and/or standardize, simplify, or improve current processes. and forecast work volumes for WFA
Oversees processes execution for employee master data maintenance throughout the employee life cycle (hire to retire), additional administration of external programs, reference documentation, and exit interviews
Reports to Director of Payroll, WFA (Workforce Administration) and Payroll Taxes & Accounting
Partner with TP&E (Technology & Product Engineering) to streamline BP’s within Workday
Oversees vendor management and relationship including quarterly vendor performance reviews and follow up actions

Education Education

Bachelor’s Degree in Business Administration

The University of Alabama

Bachelor’s Degree in Business Administration

Skills Skills

Strong knowledge of basic bookkeeping principles
Solid financial acumen, including previous experience with accounts payable/receivable – experience with debtors is essential
Knowledge of financial analysis suffiiecient to understand financial statements and assess financial viability
Professional Skills & Knowledge
Excellent communication and inter-personal skills with a proven history of forging strong working relationships with key internal and external stakeholders
Strong organizational skills and ability to set priorities, manage time and multi-task
Strong attention to detail
Detailed workign knowledge of principles of credit analysis and risk management related to residential mortgages
Detailed workign knowledge of real estate and covenant assessments, legislation and land title systems in all provinces
Strong interpersonal and organizational skills with ability to lead diverse organizations

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15 Administration Manager resume templates

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Administration Manager Resume Examples & Samples

Ensure that the administrative needs of executives are being met through ongoing check-ins with assistants and executives
Have feedback conversations, which combines peer, manager, and executive feedback
Create consistent job description for Executive Assistant role at Disney Interactive
Outline clear expectations of the role and measurements of success
Create career development plans
Actively track and manage overtime
Assess and allocate support per the demands of the business
Schedule, plan, and manage coverage for sick and vacation time
Leadership/Teambuilding
Build a team environment that fosters a sense of community
Schedule and plan team-building activities
Create a forum to share best practices and tips/tricks
Event Support
Coordinate and partner with our Central Creative and Communications team to support Disney Interactive-wide and department events, activities, and All Hands meeting
Partner with executives to define expectations and level of service agreement
5+ years experience managing (directly or indirectly) people
Intermediate to advanced level skill with Microsoft Suite (MS Office)
Proven ability to handle confidential and sensitive information
Demonstrated ability to multi-task and prioritize to meet deadlines in a fast-paced environment
Experience or familiarity using SAP is preferred
Prior work experience at Disney is a plus
Previous experience supporting executives in an assistant capacity is preferred

Regional Administration Manager Resume Examples & Samples

Supervise trading activity of Producing Branch Managers including their new account review and sign-off, as well as hedge funds review and sign off, daily trade review, monthly compliance reviews, trade authorizations, corrections, etc
Oversee the Regional Surveillance Officer’s (RSO) execution against a broad range of surveillance and regulatory activities including select Tier One supervision accountabilities
Monitor margin calls, option management report and authorize concentration and loan request
Review marketing material for the Region and work with Marketing, Corporate Communications and NSS
Manage various regulatory attestations for the region, eg. Registration certifications, compliance with CE credit obligations, titling, etc
Conduct periodic branch visits to test their readiness to meet satisfactory audit requirements
Oversee regional branch audit program to compliance with all regulatory and firm policies
Oversee business conduct review of IA practices (ie: Desk Review)
Identify any deficiencies during the branch visits and work with the Branch Managers to rectify
Escalate issues and advocate on behalf of Branch Managers as required, with Senior Managers in NO and other supporting departments
Authorize policy exception requests for the region
Exercise high level management of staffing within the branches
Review and approve staffing requests
Work with the Branch Managers, Human Resources and Compliance as required on HR issues in the region
Manage the regional budget and regional net local profit (NLP) reports – review for accuracy and trends
Exercise high level overview of branch NLPs – work with and coach BMs on action plans to address any weaknesses/problems
Approve Branch Managers’ expenses
Provide guidance to Branch Managers on addressing client complaints, and when needed manage and escalate client concerns to the Regional Office
Consult with Legal, Compliance, Client Support Group and the Ombudsman’s office, as required
Review and authorize settlement recommendations and/or provide recommendations to Senior Management on settling client issues

Regional Administration Manager Resume Examples & Samples

Manage the debt repayment summary process
Manage client concerns upon escalation from the branches to regional office when necessary
Assist with presentations and training/information sessions
Assist with special projects, or investigations, as required
Expert subject matter expertise gained through experience with compliance, including AML/ATF compliance, legal, business management, internal audit, regulatory and risk management within the financial services brokerage industry
Ability to understand and apply applicable audit methodologies to ensure quality of Internal Audit outputs
Ability to build and maintain inclusive reciprocal, collaborative, strategic relationships with networks of internal and external stakeholders in order to solicit advice leading towards the successful attainment of business goals
Experience successfully monitoring internal and external factors in order to effectively manage and steer the business and Region to meet financial and compliance performance targets
Solid track record of fostering the long-term proactive development of others in an inclusive workplace
Ability to set challenging and productive goals for the team, while keeping team members accountable for their actions
Experienced leader who leverages impact and influence skills in order to deliver measurable results while developing strengths in all team members
Detail oriented, highly organized, and able to work in a fast-paced, dynamic environment
Ability to work independently, think critically and make decisions
French and English spoken and written

Assistant Administration Manager Mmfs Resume Examples & Samples

Working within a demanding environment, the role holder is involved in the full spectrum of work and/or issues dealt with by their team. This role requires the jobholder to have a good knowledge and understanding of their business area and how it operates
They may be required to provide training or mentor more junior team members
Group Metrics
Supports the team
No direct budgetary control

Assistant Administration Manager Resume Examples & Samples

Minimum of 5 years of experience working in an office administrative position; Experienced in working with a Multinational Corporation will be an advantage
Immediately available will be a great advantage
Fluent English, Cantonese and Mandarin
Independent and dynamic team player
Proficiency in MS Word, PowerPoint and Excel

Region Administration Manager Resume Examples & Samples

Minimum technical, trade or business school certificate, or equivalent work experience
Eight or more years of administrative or operations experience in the financial services industry
One or more years of supervisory experience
Excellent computer skills, especially Microsoft Office applications
Well-developed ability to resolve complex problems with minimal guidance

System Administration Manager Resume Examples & Samples

Oversee system administration functions such as installation, customization and maintenance of the operating system and system software products in support of business processing requirements
Provide technical expertise for system transitions, migrations and consolidations. - Evaluate individual and team performance and provides opportunities for career development, teamwork and continual service improvement
Act as an escalation point for all subordinates and continually monitors departmental KPIs and Service level agreements
Direct the efforts of others in the achievement of the strategic and operational objectives of the group
Manage the hiring, staffing and maintaining of a diverse and effective workforce
Provide oversight to the system administration team which conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability
Manage related costs and methods
Maintains frequent contact with internal and external contacts at various leadership levels to obtain and allocate resources and complete specific phases of projects
Build cross-functional partnerships, identify business opportunities and assume responsibility for sales objectives
Prepare departmental budget forecasts and variance reports, assures timeline compliance, and develops staffing models
Creates new business development cost models and
10+ years of relevant experience or equivalent combination of education and work experience
4+ years leadership experience
5+ years of experience leading a global team
3+ years of experience in a highly virtualized environment
3+ years of experience with vmWare
3+ years of Active Directory experience

Rbg Division Administration Manager Resume Examples & Samples

Coordinates budgeting activities for the Division. May directly manage divisional finance and budget activities
Oversees all operational and customer service activities for the Division, ensuring high quality of customer service, operational effectiveness, soundness and compliance with all bank and regulatory requirements
Manages division-level programs and projects and ensures their successful implementation
Coordinates community and business functions/groups to ensure a positive image for the Bank
Assists in preparation of short and long range plans
Primary source for features/stories on WebWest regarding Division activities and events
Coordinates real estate and facilities projects for the division
Directly manages other employees, including selection and performance management
May manage employees directly, including selection and performance management
Supports new hire onboarding and training, coordinates facilities projects, plans Division meetings and presentations and manages operational issues
Bachelor’s Degree in Business Administration, Finance or Economics required
Master’s/Advanced Degree in MBA preferred
10 + in Banking, preferably retail/consumer banking
5+ years of supervisory or managerial experience
Alternative: Combination of education and experience (years /description) 15+
Working knowledge of financial services products and services, with a focus branch bases products & services
Excellent relationship building skills; positively influence others
Working knowledge of project management techniques and documentation
Complete knowledge of balance sheet and profit and loss and other financial statements

SME Division Administration Manager Resume Examples & Samples

Acts as the primary liaison with Business Partners in the development and enhancement of new or existing workflows
Assists in the development of Business Requirements for the Division
Works with the line on the development of strategies required to create and tailor products and services specific to this Division
Oversees all operational and customer service activities in the Division ensuring high quality of customer service, operational effectiveness, and compliance with all bank and regulatory requirements
Implements Division business development strategies and tactics
Establishes goals and measurement systems in line with the overall objectives of the Group
Works with the Compliance Department and Audit on operation related requirements
Assists in preparation of short and long term strategic plans and monitors progress
Participates in coordinating budgeting activities for the Division
Liaises with IT on any Division support requirements, participates in related meetings as necessary
Partners with Vendors to ensure quality support is provided
Oversees and communicates status of projects related to the Division to Executive Management Team
Ensures procedures are updated and maintained and communicated to the line as necessary in conjunction with Business Partners
Conducts and/or participates in periodic Division meetings
Coordinates training requirements for the Division working closely with the Learning and Development Unit
Bachelor’s degree in business administration, finance, accounting or the equivalent combination of education and experience
Over 10 years of related work experience to include commercial lending or credit administration experience
Thorough knowledge of financial services products and services, with a focus on the small and medium enterprise business market
Thorough knowledge of the lending markets, bank product areas and bank systems
Organizing
Written and verbal communications
Creativity
Presentation
Powerpoint Presentations

Administration Manager Resume Examples & Samples

1) Office Policies and Procedures
Ensure all office activities are supported by appropriate policies and procedures
Support the Office Steering Committee in managing the facilities
Manage ELC Business Continuity Plans, ensure plan reflects current conditions and is tested annually
2) Office Maintenance
Maintain a strong working relationship with the building landlord; liaise with the landlord as required on all building issues
Manage preventative maintenance programs, coordinate contracts for essential services such as office cleaning, carpet cleaning, air conditioning etc
Liaise with contractors to rectify building issues as identified
Work with Indirect Procurement to secure competitive quotes
Ensure that the offices (meeting rooms, toilets, front-desk, workstations etc) are kept neat and clean at all time
3) Office Equipment
Ensure all office equipment is correctly maintained and working at all times
Coordinate contracts for the maintenance of key office equipment such as photocopier machines
Diploma or Degree in Business Administration or its equivalent
At least 5 years’ experience in office administration in an MNC, Law firm or Accounting practice
Highly organized, meticulous, motivated, decisive and a people-oriented team player
Able to make recommendations and implement process improvements
MS Office with SAP knowledge
Good skill on team management

Licensing & Administration Manager Resume Examples & Samples

Degree holder in relevant disciplines
5 years L&D experience, preferably in financial services industry
Flexible, proactive, organized and independent
Strong interpersonal communication and presentation skills
Good command of written and spoken English and Cantonese
High proficiency in MS office PowerPoint and Excel in particular

Client Administration Manager Resume Examples & Samples

Daily management of business functions, processes and associated staff. Ensuring tasks and resources are assigned, monitoring progress to ensure goals are on track, proactively identifying and minimizing issues/risks, and providing management and status reporting, i.e. internal quality controls, delivery timeframes and services levels
Monitoring and communicating performance issues/trends related to accountability for delivery of end-to-end client support, e.g. defects in the process
Goal setting, managing performance, hiring staff, coaching and developing staff and people development activities
Maintaining relationships with external and internal partners and clients to achieve goals
Ensuring policies and procedures are current and providing oversight of policies and procedures to meet compliance requirements
Providing subject matter expertise and execution support to business-driven initiatives, internal partners, leadership or projects related to operations as necessary
Client relationship management experience within the financial services industry
Proven project management experience; ability to manage multiple priorities and time sensitive deadlines
Strong leadership competencies and execution skills by way of cross-collaboration and workflow facilitation with multiple internal business partners
Strong analytical and critical thinking skills with the ability to interpret data, reach conclusions, and take action
In-depth knowledge of business operations and processes with ability to conduct process improvement efforts
Strong relationship and communication skills in working with colleagues; ability to present and influence on recommendations
Must be highly responsive and proactive in a fast-paced changing environment
Experience with complex business processes and compliance projects
Demonstrated proficiency in MS Word and Excel
18 month time in job commitment
3-5 years’ demonstrated experience with working on medium to large project initiatives or programs is desired

Site Administration Manager Resume Examples & Samples

Coordination and supervision of all supporting functions within the BSC location that facilitate the smooth running of an office
Key contact person for HR, Facilities (CREAS), Group Technology, Legal, Compliance and Finance in the BSC location in terms of local strategy and task setting, policies and procedures changes, performance management and control
Responsible for all policies and procedures related to the BSC location
Sponsor for all projects and change initiatives which relate to the BSC location
Key Procedural Controls supervisor for all controls which relate to the BSC location
Site Administration Manager supervises the Business Continuity Management process for the BSC location
Overall management and completion of administrative operations
Handling contract procurement and lease negotiations
Overview of the control and management assets

Administration Manager Resume Examples & Samples

Requires 3+ years investment industry knowledge
Must have ability to use independent judgment and willingness to dig deep into details of projects
Prefer experience with operational controls in an Risk & Control Self Assessment (RCSA) testing environment
Requires strong project management skills, ability to work independently and attention to detail
Strong time management and organizational skills with a focus on solutions and innovation
Excellent verbal and written skills with a proven ability to work with all levels of personnel including senior management
Experience with Microsoft Products, Word, Excel, PowerPoint, etc
Ability to organize information in a concise and user friendly way
Advanced analytical and quantitative skills
Ability to effectively build relationships and partner with the field
Prefer business related Bachelor's Degree

Provider Contracting Administration Manager Resume Examples & Samples

Strategically manage in-force provider contracts, sharing Humana’s value proposition through frequent contact and education and proactively administering the relationship process
Ensure that retention rates and positive negotiations meet and regularly exceed network targets
Manage multiple projects, collect and analyze data and disseminate to appropriate departments as necessary
Prior demonstrated success in provider contracting or provider relations
Knowledge of Microsoft Office applications

Provider Administration Manager Resume Examples & Samples

Implement local strategic plans in order to effectively influence providers, provider affairs and service centers
Contribute to the training and development of other associates in the Provider Contracting area
Bachelor’s Degree in Business, Finance or a related field or a minimum of 3 years’ relevant business experience
Proficiency in analyzing, understanding and communicating financial trends
Ability to manage multiple priorities in a fast-paced environment
Prior experience in a management role

Administration Manager Resume Examples & Samples

This role will support Branch Manager's daily work such as meetings and distribution of this and other activity reports, arranging the Branch travel (incl hotel booking) and any other project arranged by Branch Manager
Payroll (actual payroll is outsourced)
Custody and maintenance of all administrative records (incl licenses, office cars etc.), confidential files and personnel records
Assist in recruitment / surveying compensation trends
Insurance and medical policies for staff
Immigration and "settling in" of long and short term expatriate staff
Office access (security cards etc.) and maintenance

Portfolio Administration Manager Resume Examples & Samples

Leadership of the Portfolio administration team, responsible for the operational servicing of institutional separate account clients based in EMEA
Leverage global expertise and resources to develop the service model in order to meet current and future client requirements
Understand client needs and seek to provide proactive customised services
Preparation of materials for, and represent operations in, client meetings
Maintain accountability for the quality and timeliness of department deliverables
Develop, guide, motivate and mentor staff members to achieve their best abilities
Work with Director in preparing department’s business plans and budgets
Review/develop departmental policies, procedures and systems and ensure compliance with Portfolio Administration department policies and procedures, internal control requirements, and regulatory requirements
Assist senior management with strategic planning
Develop and implement departmental projects
Degree in Business Management/ Accounting/ Finance
Desirable: MBA/ CFA/ CPA
Deep understanding of the asset management industry, including market practice, developments, and regulation
Extensive experience in Operations within Asset Management
Significant experience in institutional separate account mandates
Proven track record of working at a senior management level within an organisation
Experience of working with offshore service teams
Excellent organizational skills and the ability to prioritize own workloads
Highly organized with the ability to provide strong guidance under pressure
Solutions oriented, must be able to develop solutions to a variety of complex problems. Ensuring that they are consistent with the organization objectives
Ability to lead change of strategies and help others adapt to change

Administration Manager Resume Examples & Samples

Support Branch Manager's daily work
Note taker of Branch's Management meetings and distribution of this and other activity reports
Arranging the Branch' social functions
Branch travel (incl hotel booking)
Any other project arranged by Branch Manager

Trust Administration Manager Resume Examples & Samples

Review daily transactions to ensure accuracy and to correct any problems that may arise
Provide sound fiduciary judgment and administration for all aspects of the account termination process, and execute administrative reviews with a focus on compliance and risk mitigation
Manage and cultivates internal relationships with front and back offices
Three years of trust experience
General knowledge of personal computers and software utilized by department
High degree of technical knowledge as it relates to trust administration and tax laws

Portfolio Administration Manager Resume Examples & Samples

Responsible for the creation of policies and procedures within Portfolio Administration
Develop strategies to achieve competitive advantages and supports corporate priorities
Participate in the division long-term planning process and responsible for the implementation of short-term initiatives
Develop and enhance production metrics and key performance indicators to monitor performance and improvement
Provide approval of new methods and procedures to make daily operations more efficient & continuously enhance customer service
Lead team of analysts in writing and maintaining adhoc and regular scheduled reports. Managing data used for reporting
Lead team to develop and maintain policy exception iolation dashboards
Responsible for ensuring completion of departments/division contingency planning and regulatory compliance
Conduct negotiations with outside vendors
Responsible and accountable for annual budget process, requisition approval and for providing appropriate level signing authority
Responsible for the development and review of department/division project initiatives
Act in a liaison capacity with senior management
Exercises usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations, perform management and terminations
The incumbent has the ability to plan, organize and supervise work of staff and produce results
Champions change and innovative solutions
Is able to communicate a common vision to others
The position must build and maintain relationships with internal and external customers/outside vendors in a manner that maximizes shareholder return
The position has approval and signing authority within established limits
Responsible for multiple direct reports
Bachelor's Degree, or in lieu of a degree a minimum of 4 years work experience
Minimum seven years operations experience
Minimum five years supervisory/management experience
Knowledge of bank-wide policies and procedures, with specialized knowledge of responsible area
Comprehensive knowledge of bank strategic vision and mission with ability to link specific department/division mission
Knowledge of process improvement methodology and business process management techniques
Knowledge of loan products, systems and workflows
Managerial experience in managing analysts, managing data and\or dashboard development

Administration Manager Resume Examples & Samples

Bringing prior experience and expertise to Vendor Management. Monitor performance of all office operations related service providers. Negotiate contracts to achieve effective cost savings, streamline processes and establish relationships with vendors
Providing proactive management to all HK Office related moves and build-outs, office maintenance, office security, office insurance
Assist in the management of the staff recruitment process which includes the execution of a recruitment strategy, acting as the key interface with staffing firms, handling the cycle from early stages through to job offers, the creation of offer letters, working closely with HR coordinator on on-boarding, etc
Assist in the expense and budget management for the HK office and in consolidation of other Asia offices' expenses and variances; work closely with Finance to reconcile and review office operations related invoices
Assist in organisation and coordination of Social and Regional Events as required (e.g., Asia Offsite, Annual Dinner, etc.)
Candidates will have substantive prior administrative management experience
Finance back round is a MUST, focus on financial control and/or analysis experience in the service sector (e.g. financial services, legal, consulting) would be viewed as highly desirable
Self-starters, take initiative and be effective at working in entrepreneurial cultures and businesses
Have a strong appetite for thinking strategically and broadly while rolling up their sleeves and becoming involved in delivery and execution
Efficient and able to leverage technology and MS Office software
Advance Excel is a must

Administration Manager Resume Examples & Samples

Finance background is an absolute MUST, no eceptions
Candidate have previous experience in financial control and/or analysis in the service sector (e.g. financial services, legal, consulting) would be viewed as highly desirable
Candidate with native English, excellent communication spoken and written only apply
Fluent Cantonese or Mandarin

Workforce Administration Manager Resume Examples & Samples

Reports to Director of Payroll, WFA (Workforce Administration) and Payroll Taxes & Accounting
Manager staff of three analysts
Supports 4,500 US Employees and 3,000 International through Business Processes in the Workday HCM system and the EIB (Enterprise Integration Builder)
Maintains position management, supervisory organizations and data integrity within the HCM system
Partners with Payroll and has a good understanding of data impact to the payroll cycle
Partners with Human Resource and Business Office to complete Business Processes and correct data when necessary
Partner with TP&E (Technology & Product Engineering) to streamline BP’s within Workday
Direct processes related to employee data management, separations and hires
Support manager questions related to manager self-service
Testing for updates, enhancements, integrations and system changes
Oversees Leave Administration with third party vendor
Subject matter expert of multiple Leave and Time Off policies
10 years relevant WFA/HRIS/Payroll experience
Workday experience a plus
Intermediate Level Excel Experience
Bachelor’s degree and Professional in Human Resources (PHR) required

Claims Administration Manager Resume Examples & Samples

Manage the end-to-end contracting and pricing implementation process to meet/exceed business cycle time requirements
High level of influencing skills to manage cross functional issues and drive timely decisions across the commercial and cross-functional organizations
Act as liaison between cross-functional team to implement contracts that drive revenue and support contract compliance
Managed a team of professionals responsible for data implementation and maintenance including: customers, pricing, membership, creation of contracts, and payments of rebates and administrative fees
Oversee the chargeback process and coordinate efforts to sustain a strong partnership with external customers
Gather and analyze wholesaler chargeback data to ensure accurate and timely payment of rebates and administrative fees
Work with cross-functional team to communicate results of chargeback research and assist with corrective actions to reduce recurring chargebacks
Manage the escalation of issues related to chargebacks as appropriate and ensure proper documentation support, approvals and sign-offs are obtained
Maintain accurate pricing by product item and contract tier levels for all executed contracts
Implement amendments and extensions with GPOs, IDNs and Wholesalers to ensure contracts are updated in a timely manner
Update contract pricing to reflect price increases by contract as required
Provide assistance to resolve issues with regard to pricing, contracting, and other information requests
Generate monthly/quarterly sales volume and administration fee reports according to terms of GPO agreements
Create administrative fee check requests, validate payment amount with cross-functional approvers to assure that payments are made in accordance with contract terms
Develop a working knowledge of contract pricing and administrative fee terms and conditions in order to ensure we meet our contract obligations
Process membership additions and deletions identified on published lists and review each major GPO list according to standard operating procedures
Familiarity with contracting and reporting mechanisms (e.g. CMS/CARs, Emptoris, Excel, Support Central Workflow)
Support periodic reporting and performance presentations
Bachelor’s Degree with at least 8 years of experience in contract and price implementation or a similar role
Minimum of 5 years of experience with chargebacks, rebates and administrative fees
Proven leadership skills including the ability to motivate cross functional teams to achieve business goals
Strong business acumen, including a strong financial background
Profit & Loss (P&L) and field sales exposure
Ability to develop and execute priorities and approaches to meet objectives
Language proficiency in English
MBA or Finance degree preferred
Detailed oriented and ability to work in a collaborative team environment
Strong interpersonal, influencing, and leadership abilities
Demonstrated experience prioritizing conflicting demands from multiple business clients in an extremely fast paced environment
Solid understanding of the healthcare environment
Prior experience doing business with governmental entities
Strong financial acumen with an understanding of contractual accounting methodologies
Strong coordination and project management skills

SDC Plannig & Administration Manager Resume Examples & Samples

Introduce governance structures and reporting procedures (based on concepts and internal guidelines)
Define and discuss service scope and service levels for the SDC in coordination with head-office
Coordinate middle- and long-term goals of the SDC and develop and implement a strategy to achieve them in close cooperation with senior stakeholders
Development and implementation of appropriate KPI’s and SLA’s used to guide performance
Implement and drive SDC’s performance measurement and reporting process across all teams and processes
Initiate and implement continuous improvement of the organization, processes, automation and systems of the SDC
At least 5 years of experience in the field of people or project operational management gained in multinational enterprise, preferably within global structures (BPO/SSC)
Master's degree or equivalent educational background form technical or business field
Experience working with complex business cases as well as global demanding customers both external and internal
Previous experience with building and managing teams (min. 20 employees)
Experience with preparing, controlling and managing budget and cost

Incentive Administration Manager Resume Examples & Samples

Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations
Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Knowledge of incentive planning tools, techniques and procedures; ability to develop and implement incentive and rewards programs
Knowledge of federal, state and local laws and ability to advise on laws and regulations affecting HR practices

Businesss Administration Manager Resume Examples & Samples

Develop operational plans, budgets, and schedules as well as manage the operational aspects for an organization, specifically for the company’s overhead, IR&D (Internal Research and Development), and B&P (Bid and Proposal) accounts
Oversee and manage the process for access requests (internal and external), company agreements (non-disclosure agreements, teaming agreements), company SharePoint and database initiatives, and various internal audits
Provide oversight to the company resource requirement and forecast reporting including monthly financial operating and strategic plan
Assist in preparing the company’s mid-year and fall financial projection indicated exercises
Provide ad-hoc value-added reporting for business cases and cost-benefit reports to senior management
Coordinate efforts to develop and improve business operations through efficient and effective integrated processes, implementing common management processes/services to use organizational resources efficiently and effectively
Serve as liaison between program/project management, project teams and administrative service departments
Coordinate operating procedures that are aligned with the strategic business and administrative objectives of the organization
Conduct operational reviews of cost and service structures, productivity measures and delivery methods to achieve planned targets
Implement mechanisms for monitoring progress and for problem solving with program managers, project teams, and administrative services departments while recommending solutions to meet budget, schedule, quality objectives, and company policies and procedures
Participate in the recruitment, retention, and development of human resources to ensure the availability of the required professional talent needed to meet business objectives and organizational requirements
Performs other duties as assigned or required
Typically requires a Bachelor’s degree in business administration, finance, or a related field, along with at least six years of progressively complex experience in project administration and operations in an engineering or scientific environment. May substitute equivalent experience in lieu of education
Must demonstrate expertise of project planning and scheduling, as well as monitoring and reporting on these activities
Experience in organizational and operational problem resolution is required
Strong leadership, communications, presentation, and interpersonal skills are also required as well as the ability to interpret and explain complex operational issues
Customer focused, must be able to work on a self-initiated basis and in a team environment
Must also be able to work extended hours and travel as required

Project Administration Manager Resume Examples & Samples

Exercise independent judgment and discretion while providing leadership and guidance to the project administrative staff
Apply knowledge of administrative management practices as they relate to Human Resources, Finance, IT, travel and logistics
As a working manager the duties for the role involve a combination of hands-on work directly in support of the general business operations of a major capital project team and supervision as well as oversight of the work of others
Supervisory responsibilities include
For this role fluency in both written and spoken GERMAN and ENGLISH is essential. Working knowledge of Italian and/or French is a plus
Working knowledge of Swiss Labour law
Demonstrated ability to apply sound judgement, critical thinking and problem solving skills when faced with complex issues in a high pressure multi-cultural work environment
Bias for action and a drive for business results
Highly organised, tenacious, resilient and culturally aware with proven verbal and written communication skills
Demonstrated ability to assess and mitigate risks
Work experience directly related to the role is required. Graduate or post Graduate level education is a plus
Experience working in a complex Global organization on major capital projects preferably with an Engineering and Construction contractor or a major Pharmaceutical company
Experience managing some or all local relocation/mobility matters is required

Administration Manager Resume Examples & Samples

Responsible for set up of on lot and off lot Production space (currently 15 shows off lot and 8 shows on lot) includes space planning, managing physical set up, handing all requests from Executive Producers, Production and Post Production staff
Handle all facilities request and maintain WBTV term deal office space (currently 46 Producers and staff) throughout the duration of their deal
Set up and maintain all WBTV overhead departments as needed, includes relocation of departments, departmental moves/shifts, etc… from space planning through completion of each project
Liaison with WBSF office services on all WBTV Production, Term Deal and Overhead offices. Including repair and maintenance, office/furniture set ups and moves, etc
Responsible for ordering keys, all A/V and kitchen equipment for term deal producers
Responsible for updating and maintaining the term deal and housekeeping report
Responsible for following up with all WBTV clients to confirm the completion of all work requests. Follow up with all utility departments and WBSF on unresolved work or issues
Responsible for planning, ordering, framing and executing the annual poster refresh project in common area hallways, conference rooms, etc in Bldgs. 137 and 140
Responsible for vendor relations & problem resolution
Responsible for soliciting bids from WBSF departments and/or outside vendors, obtain authorization, place orders and tracks delivery of all Facility related projects
Coordinates parking for all term deal producers, their staff and overhead employees. Liaison with WBSF and outside Facilities parking management
Responsible for all Production and Overhead golf carts. Supervise golf cart rental orders, repair request, scheduling, verify coding and approval for invoices. Responsible for maintaining inventory for all production and WBTV golf carts

Systems Administration Manager Resume Examples & Samples

4+ years of experience in a professional work environment
Experience as a Windows or Linux systems administrator
Experience as an administrator for a domain
Experience as a database administrator
Experience with creating and managing scripts or scripting
Experience with Ruby on Rails a plus
Possession of excellent interpersonal skills
DHS Suitability clearance
BA or BS degree in a computer related discipline

Administration Manager Resume Examples & Samples

Team leadership and development and primary administration lead to the executive management team
Events management, including annual meetings (ANZ and APNA Board meetings on occasion), client and staff events and other core location activities
Primary liaison and brand ambassador with our marketing partners in the preparation of marketing materials, bids, proposals, submissions and presentations
Prepare papers, reports, bids, proposals and submissions
Manage and help with finance administration such as invoices, coding of accounts and expense claims to ensure they are completed on time and to standard
On-boarding of new staff, contractors and international staff into Sydney

Access Administration Manager Resume Examples & Samples

Manages the development and delivery of training and awareness to all associates, contingent workers or other third parties, ensuring proper information security direction in accordance with established organizational information security policies and procedures
Manages the day-to-day relationship and communication with operational risk, legal, IT teams and business partners through relationship management, ongoing meetings and open communication
Ensures the access administration associates provide timely support to access request as well as ensure appropriate provisioning
Coordinates access related risk assessments and participates in audits to monitor adherence to policies, standards and goals
Effectively integrates across all functions to support the successful execution of the Service Delivery Model
Proactively collaborates with and assists other teams across ITG ensuring mutual accountability for accomplishment of ITG goals and successful implementation of projects and initiatives
Plans, prioritizes, delegates and coordinates projects within area. Monitors and confirms status with senior manager, clients and staff
Plans, manages and oversees design and implementation of information security-related projects. Ensures information security associates engaged on other projects are resourced appropriately
Manages the effectiveness of team performance and customer satisfaction through the development and monitoring of relevant metrics. Leverages metrics for opportunities to drive continuous improvement
Bachelor’s Degree preferred in a related field or equivalent
5+ years managing high performance technology teams
5+ years Application Development experience with complicated, multi-platform systems
3+ years of experience in Access Management processes and systems
2+ years of experience in Project Management methodologies
Experience designing and implementing role based access models and deep knowledge of related tools, i.e. Active Directory
Excellent interpersonal and communication skills with the ability to influence at all levels and cross-functionally
Strong experience designing and implementing process improvement efforts
Proven experience in driving and influencing for results

Systems Administration Manager Resume Examples & Samples

Knowledge of mainframe (AS400, HP), PC, networks, RF, WMS and distribution center systems applications
Knowledge of UNIX, ORACLE, Windows NT based operating systems is a plus
Good working knowledge of PC, Microsoft Windows and Microsoft applications
Good working knowledge of distribution practices and procedures
Minimum of one to three years business systems, network and administrative management experience or equivalent
Good administrative, managerial and leadership skills
Good ability to gather, analyze and interpret information and develop, recommend and implement solutions

Senior Land Administration Manager Resume Examples & Samples

Manage a team of 30+ employees who are responsible for preparing, maintaining, and processing land related electronic and hard copy files
Actual field lease experience – we are looking for a candidate who has worked cradle-to-grave and very particularly with leasing and lease management
Experience in a wide variety of land functions over multiple states (TX,CO,UT,WY,ND,MT,OH,ID,KS,NE)
Expertise in people/project management, communication, database management, and reporting
Excel in resolving challenges with innovative solutions and process improvements to increase efficiency, staff satisfaction, and the financial performance of CGI
Responsible for managing all aspects of lease maintenance, land reporting, and division orders
Calculate, create, and maintain accurate revenue and joint interest billing divisions of interests for leases and wells
Collaborate with GIS Analyst to generate accurate lease maps
Monthly reporting of: acreage, cost basis, well summary, well interests, and revenue status
Acquisition integration and divestiture preparation for client M&A activity
Software system administration
Responsible for managing a CGI consulting staff of Lease Analysts and Land Assistants
Experience collaborating with a large network of individuals and teams, responsible for Land functions such as data management, contract preparation and maintenance, ownership research, SOX compliance, title curative, companywide surety bond administration, lease, land acquisitions, divestitures, sell-downs, and gas marketing agreements
Liaison between Land and other internal departments
Interface with joint venture partners, consultants, mineral owners, surface owners, and government regulators
10+ years’ of experience as a Sr. Land Administrator, Property Administration Manager, Land Analyst, or Land Maintenance Technician or related positions to qualify for the Land Administration Manager position
Land Admin
Microsoft Visio

Administration Manager Resume Examples & Samples

Responsible for day to day management of a regional administration team
Assume accountability for resolving any escalated scenarios that may otherwise delay application completion and mortgage approvals
Demonstrate leadership and provide direction to Underwriters seeking support with applications
Ensure unit objectives surrounding the quantity, quality, and timeliness of administrative activities are within expected levels of performance by
Frontline Lenders including Mortgage Advisors
Senior Management
Underwriters
Administrators
As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, guidelines and controls
University degree is an asset
Must have previous residential mortgage underwiritng experience at an intermediate level
Excellent negotiation skills to effectively resolve concerns raissed by mortgage specialists and underwriters
Detailed workign knowledge of real estate and covenant assessments, legislation and land title systems in all provinces
Detailed workign knowledge of principles of credit analysis and risk management related to residential mortgages
Knowledge of financial analysis suffiiecient to understand financial statements and assess financial viability
A thorough working knowledge ICBS/CRS, Retail & Business CLASS, LCMS, Target Imaging
Good computer/keyboarding skills, computer applications (i.e. Word, Excel, Outlook, Powerpoint)
Strong negotiation, communication and interpersonal skills to manage sound working relationships
Completion of requisite courses as required from time to time
Ability to operate effectively and responsibly with limited direct supervision
Ability to work effectively with tight timeframes
Ability to deal effectively with internal clients and understand business needs
Ability to work in either a team environment or independently with minimal direction

Branch Administration Manager Resume Examples & Samples

Supervise and lead the administration staff including; hiring, training, goal setting and development
Assist the management team with confidential compliance and surveillance processes
Manage Corporate Actions and IPO’s with a high level of accuracy
Maintain the Branch calendar
Coordinate seminars and company presentations
Monitor and assist in preparing analysis for management review including brokerage discounting, error statistics etc
Assist with coordinating the leave process within the branch and ensure that accurate records are maintained
Assist the management team with audit processes and required action including follow up of debtors, preparation of files for account reviews
Manage registration requirements within the Branch
Maintain an overall understanding of branch requirements in relation to employee training, administration requirements, account opening requirements and upcoming policy and regulatory changes
Assist with providing orientation to newly hired employees
Optimize the support resources and associated infrastructure in the branch to drive efficiency and better client outcomes in front-to-back administrative systems and processes
Sharing best practices and benchmarks with all Morgan Stanley Wealth Management branches
Ad-hoc projects as requested by management
Comply with the ethical standards contained in the Company Code of Conduct
Adhere to Company policies and procedures, regulatory and legislative requirements
Extensive knowledge of Morgan Stanley procedures
Ability to maintain files
Well-developed IT literacy, database and analytical skills
Knowledge of financial markets and the financial planning industry
Understanding of compliance and legal requirements within Morgan Stanley Wealth Management
Ability to work under pressure and to tight timeframes within a team
Goal-oriented with demonstrated drive and initiative
Finance, Business or Economics degree well regarded but not essential
Recognised industry studies preferred
Front office administrative and/or operations experience preferred
Experience within a broking environment highly desirable

Administration Manager Resume Examples & Samples

Diary management and co-ordinating meetings
Maintaining email and phone-lists
CRM Sales Administrator
Provide administration support to the sales and marketing teams
Administering the travel booking tool and acting as first point of contact for travel issues
Facilities management including co-ordinating trades people
And much much more

Administration Manager Resume Examples & Samples

Compile monthly and other ongoing reports using OTEP branding, protocols and standards
Liaise with clients facilities management team on office maintenance and other matters and represent the Project’s interests to them
Develop, implement, update and maintain administrative procedures and consistent administrative policies for the project
Arrange for personnel work stations/offices to be fitted out for purpose
Provide translation services for project documentation on an as required basis
Provide effective response to personnel’ queries with respect to administration needs
Attend meetings with functional and project managers where required
Train and develop Administration personnel in their roles and allocate work activities
Assist new personnel on the project on administrative protocols, equipment used and basic IT matters
Ensure that all project registers are maintained
Make available records to demonstrate compliance with the Project Procedures during audits
Ensure compliance with quality standards in all tasks

Systems Administration Manager Resume Examples & Samples

Must have one of the following combinations
Bachelor's degree in Engineering, Mathematics, or an Information Technology related field with 25 years of experience
Master's degree Engineering, Mathematics, or an Information Technology related field with 20 years of experience
Ph.D Engineering, Mathematics, or an Information Technology related field with 14 years of experience
Including at least 10 years supervisory experience and experience in the management of Architecture and Engineering Organizations
Strong background in network engineering and/or systems engineering
Experience in management of service delivery and staff, in a matrix-managed, geographically dispersed, environment
Must have experience in managing full lifecycle (SELC) organizations which are responsible for developing complex, multi-phased IT projects in a resource-constrained environment
Must have the ability to be obtain and maintain a CISSP or CISM within 120 days of hire. A currently active Security+ certification is required on the start date in absence of CISSP and/or CISM
Familiar with IT services management model of service delivery as a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers
Experience in leading organizational change
Understanding of the Change Management lifecycle and will work closely with the Change Management Crew Lead to ensure deliverables meet stated criteria
Currently active DoD SECRET security clearance with eligibility for a DoD TOP SECRET security clearance
Currently active CISSP or CISM
Doctorate degree in an engineering or management discipline
ITIL certification (v3 Foundation certification or higher)

Administration Manager Resume Examples & Samples

Office premises – maintenance of the exteriors and the interiors of the office, repairs and maintenance from time to time, monitoring the housekeeping of the office area, upkeep of the canteen and handling hygiene of the place, official AMC’s with various vendors for AC, Fire extinguishers, CCTV and biometric machine
Events at office – major event management, monthly celebrations and other coordination required for various engagement activities
Attendance and leave management – biometric registration of the employees, tracking their attendance, recording employee leaves and ensuring that office timings are being followed
Bulk dispatch of couriers on behalf of client within deadlines
Office cabs – for employees and as per requirement according to the company policy
Travel and Visa processing as and when required
IT asset management, procurement and regular inventory checks
Fire and safety drills as per compliance
Graduate/Post graduate with 7-8 years of experience in Facilities and Administration Management

Administration Manager Resume Examples & Samples

Team leadership and development and primary administration lead to the office
Events management, including annual meetings (including Board meetings on occasion), client and staff events and other core location activities
On-boarding of new staff, contractors and international staff

Client Administration Manager Resume Examples & Samples

The Client Administration Manager (CAM) is the main day to day contact for client administration matters, e.g. client queries, managing client data delivery and client expectations
Each CAM has a portfolio of clients and works closely with the Relationship Directors (RDs) and Operations teams to ensure a seamless administration service
The CAM team is responsible for maintaining the Administration Manuals and providing clients with an annual or quarterly administration report. The CAMs also provide PlanViewer training to their client contacts and facilitate scheme audits
The CAM is a key contributor to the development and ongoing maintenance of the client relationship while supporting Fidelity’s business goal of retaining and developing our clients
Develop client relationships – to include annual service reviews and face-to-face meetings as required. These meetings will involve presenting to the client Fidelity’s full service operational offering, including scheme specific statistics and data, department structure, processes and controls. The individual may be responsible for agenda setting and hosting the meeting
New business prospects – contribute to the sales process and represent as required. These meetings will involve presenting to new business prospects or consultants Fidelity’s full service operational offering, including structure, process, controls and reporting
Account co-ordination – internal co-ordination of all operational activities affecting the client’s scheme. This will involve liaison with the RD, and various internal departments. Ensure all activities and deadlines are planned realistically and then met, as well as responding to client enquiries as they arise
Problem resolution – involving investigation into unsatisfactory actions, assessing consequences of these, and discussing with RD whether problem should be raised with the client. Identify potential hurdles to satisfying service standards and provide ideas for solution
Regular review meetings with Relationship Directors – build the rapport, trust and confidence of the Client Management team through meetings with relevant RDs and gain as much knowledge as possible about the clients and their requirements. Keep RD informed regarding relevant client issues
Develop an excellent knowledge of the pension industry best practice in client service and an appreciation of every operational unit becoming a centre of excellence for DC Operations
Understand the market and its needs by keeping up with industry trends and developments in the market through regular client contact, trade press and industry conferences
Provide input in the decision making process to senior management when required
Demonstrate strong presentation and interpersonal skills
Proven Defined Contributions schemes experience

Fixed Income Portfolio Administration Manager Resume Examples & Samples

5+ years of experience as an Assistant Portfolio Manager, Portfolio Administrator, Product Manager, and/or Product Controller
Bachelor's Degree in Finance
Fixed Income or Derivatives background with an understanding of the wider Financial Market
Previous experience working within a Multi-national Corporation

Portal Administration Manager Resume Examples & Samples

Manages the SLA’s of the CDM Analysts that provide tier 2 support for issue triage for customers and internal associates, and when needed, route to the proper support team member
Works closely with software vendors and other groups within Commercial Solutions on enhancements of processes and user experience design of portal administration
Bachelor’s degree in business, communications, IT or similar
10+ years relevant industry experience
3+ years experience establishing processes and process improvements

Projects Administration Manager Resume Examples & Samples

To act as the central projects team coordinator
Provide administration of and support to the central projects team
Support the Continuous Improvement programme and identify issues to drive forward contract development
Develop case studies and manage the end to end process including the maintenance of a case study library
Take comprehensive notes at project team and other meetings and produce minutes
Manage the project management time allocation system ensuring costs are allocated to the correct cost centres
Support business development functions
Preparation of bid presentations
Preferably degree qualified (although not essential)
H&S Qualification (IOSH, CITB, NEBOSH)
Experience in a related role with demonstrable results in key areas
High degree of IT literacy in MS Office, MS Visio with a working knowledge of desk top publishing. Able to analyse, interpret and manipulate data in Excel
Understanding and use of information management systems/databases and the production of associated reports
Able to manage and take control of project administrative functions across the central project team ensuring consistency
Understand the project commercial process
Able to take comprehensive notes at meetings and produce minutes
Understands the procurement process and be able take control of raising and receipting all orders in support of the Senior Management Team (SMT)
Mobile to travel throughout the UK
Holder of a full and valid driving licence
Experience of maintaining libraries of documentation including version control and document status
Experienced in managing electronic information portals
Able to interview and extract sufficient information to develop high quality case studies
Experienced in conducting customer feedback systems and analysing the data to produce improvement plans
Experience in positive PR activities (essential)

Shared System Administration Manager Resume Examples & Samples

Manage expectations of stakeholders, coordinate work effort of various teams and lead successful implementation of incentive programs and campaigns for dealer personnel
Responsible for strategy, planning, and launch of incentive programs for dealer personnel. Implement best practices to improve productivity and efficiency in program implementation. Supervise work effort of support team
Coordinate with external stakeholders in obtaining timely content and fulfillment services required to implement incentive programs
Monitor program performance and prepare and distribute program performance reports to management
Communicate with Regional and Dealership Personnel relating to questions about the process, documentation, and payments, as required
6-8 years’ experience in leadership or supervisor capacity preferably within a large organization
4+ years of experience in incentive program planning, monitoring and execution
Demonstrated organizational skills required
Experience reporting to high level executives preferred
Experience with automotive incentive process and administration preferred
Excellent communication and presentation skills required (written and oral)
Ability to multitask and handle multiple teams
Working knowledge of computer and software (Microsoft Office, Microsoft Excel, and etc.)
Must be a team player, able to handle multiple job functions, and have positive interaction with all department staff members
Must have sound business sense and a good understanding of the automotive industry

Project Administration Manager Resume Examples & Samples

Responsible for the coordination and maintenance of “Master File” for SR3-NAM Retail
Provide project management support to Senior team members for designated projects
Maintain contracts and project files, including posting changes to drawings and specifications
Develop standardized departmental project management means and methods as they relate to schedule, budget, cost accountability, contract administration, Citibank compliance requirements (as detailed in the CRS Desk Top Reference) and other project related requirements
Facilitate project meetings. Publish meeting minutes following each meeting
Develop and document specific process flows and procedures relating to bid and award contract development and the design and construction process in compliance with client requirements (detailed in CRS Desk Top Reference)
Provide operational and procedural support to ensure all consulting, design and/or construction projects assigned are executed in accordance with established departmental means and methods
Supervise preparation of detailed budget and cost tracking reports
Manage REMS project budgets as it pertains to bid process, tracking, change orders, and completion
Manage the preparation and submission of all required documentation for Patel file
Supervise and assign responsibilities to project support staff on the account; direct their work and evaluate their performance; select and hire new staff as needed; and provide opportunities for training and development of staff as required
Initiate agendas, and maintain master file using timelines as required for each project and project phase
Participate in evaluations (due diligence reviews) and assist with preparation of physical audit reports
Work in conjunction with both Citi and C&W procurement teams in the reception of, time stamping, and documentation of all bids received from vendors
Participate in the approval of the selection and contracting process of consultants and construction contractors as necessary for each project
Validate and determine accuracy of Timeline information in collaboration with Management Staff. Validate by verifying accuracy of documentation and balances, compiling data and preparing appropriate forms and reports
Manage, maintain, and report all out of baseline/out of scope work (BAU/Expense) and prepare financial reporting and ongoing tracking to be presented to internal Financial group (working directly with FM Regional Managers and Coordinators)
Ensure compliance to both the client and internal Desktop Guides
Work directly with Project team and individuals in clarifying and updating scope of work once bid leveling is provided
Work with Director in the regular status reports to client regarding work in progress
Perform related assignments as assigned by National Director of Projects in the daily operation of the group

Tool Administration Manager Resume Examples & Samples

Manage the installation, configuration, and upgrades of all BI/ETL Tools on the contract (SAP Business Objects, IBM Cognos, Esri ArcGIS, Informatica, MicroStrategy, and SAS EBI)
Manage the operational and maintenance activities across all BI/ETL Tools
Create and manage project schedules to support large initiatives within the BI/ETL Tool Administration area
Conduct weekly status meetings with CMS management to review the status of all six BI/ETL tools
Participate as requested by CMS in technical meetings and presentations that involve the BI/ETL Tools
Assure that there are adequate Tool Administration personnel to perform production support activities
Coordinate the activities to assure that the BI/ETL tools are in compliance with CMS' Security Controls
Present or participate as requested by CMS in Technical Review Board (TRB) meetings to support the deployment of new tools or changes to existing tools
Review, enhance, or develop best practices and guidelines for efficient tool administration activities
Participate and deliver program documentation as needed to satisfy program deliverables
Supervise and manage tool administration personnel, monitor their performance and provide feedback
Maintain a strong working relationship with the CMS Management team by having a customer focused vision and excellent oral and written skills
Bachelor’s degree in computer science or related field or equivalent combination of education and experience
Previous experience managing technical team members (both contractors and full-time employees)
Previous experience managing technical projects involving COTS software or custom software development
Ability to prepare technical documentation and conduct technical presentations
Previous experience developing and managing project schedule to support technical projects
Ability to prioritize customer issues and work with technical teams to systematically and efficiently resolve them
Strong analytical and problem solving skills to troubleshoot application issues
Ability to interact with the customer and translate business requirements into technical solutions
Strong leader and team player; works well with others
Past experience with implementing technical solutions inside the Centers for Medicare and Medicaid Services
Seven or more years of experience supporting technical applications in development, validation, and production environments
Previous experience in deploying, managing BI COTS applications
Familiarity with the CMS 3-Zone architecture

Administration Manager Resume Examples & Samples

Plans and coordinates administrative procedures and systems and devises ways to streamline processes
Ensures the smooth and adequate flow of information within the Department to facilitate business operations
Monitors inventory of office supplies and the purchasing of new materials with attention to budgetary constraints
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results
Assists the VP submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances
Monitors costs and expenses to assist in budget preparation
Oversees facilities services and maintenance activities
Strong organizational skills and ability to set priorities, manage time and multi-task
Thorough knowledge of Microsoft Office Suite of Projects (Outlook, Word, PowerPoint, Excel)
Familiarization with office equipment such as printers, and audio/video conferencing
Strong verbal / written communication and interpersonal skills
High degree of accuracy and strong attention to detail
Must possess strong customer service-oriented and team approach
Internet research capabilities
Strong knowledge of basic bookkeeping principles

Administration Manager Resume Examples & Samples

Administration support for Western Canada on Security side and Administration support for Alberta on Fire side
Manager administration employees for Western Canada TIS and Alberta SG to ensure that administrative procedures are followed and deadlines are met in a timely, efficient and professional manner
Implements new office procedures to streamline administrative processes
Ensures that effective staff performance measures are assigned and that employees are motivated to achieve and exceed objectives
Evaluates administrative support systems, methods and vendor services and provides recommendations as appropriate
Oversees the maintenance of the office facility including inventory supplies and housekeeping
Program Administrator for AMEX
Reconcile Purchasing Cards and Business Travel Accounts
Book travel for Western Canada employees
Performs HR administration tasks as necessary
5 or more years of experience as an Office Administrator
University degree in Business Administration or equivalent work experience
Demonstrated leadership skills and proven ability to mentor and motivate employees
Strong knowledge of MS office and the ability to navigate the Internet
Proficiency with online systems and AS400 ideal
Effective verbal and written communication skills with both internal and external customers

Rebate Administration Manager Resume Examples & Samples

Full service rebate administration and reporting including vendor management for rebate aggregation services
Contract administration for Drug Discount Card and related aggregators and third party administrators
Self-service rebate claims processing for payers and pharmacy benefit managers to support claims submission to pharmaceutical manufacturer for rebate payments
Develop and implement operational controls, processes and CTQ metrics for daily operations, opportunity analysis and implementations
Track and report P/L for the department; track and report risks/issues
Review formal bid submissions and proposals
Work closely with Legal Department on development, approval and administration of contracts
Negotiate contract business terms and work closely with Legal Department on contractual legal issues
Work closely with Pricing and Finance Departments regarding contract proposals, execution and administration
Ensure contracting consistency across business units; track contract expiration, renewals and need for amendments
Ensure that a forecast is supplied for each contracting opportunity to ensure economic value supports the contract execution
Validate payer claims and compliance with existing contracted terms and conditions
Process rebate invoices and reconciliation with finance
Financial analysis on contracts monthly or quarterly to show that economic value forecasted is being delivered
Work closely with sales and client services to support new customer implementations
Develop and implement staffing model to support business growth
Develop, lead and coach teams to flawlessly execute to deliver on operational excellence including timely deliverables
Ability to manage multiple projects and deliverables
5+ years healthcare industry with experience in contracting, including administration and forecasting
Strong operations background with lean six sigma or process improvement experience
Advanced Excel user, Visio and proficiency in MS PowerPoint
Knowledge of distribution and pricing models for traditional and specialty drugs
Experience with data visualization/business intelligence application is preferred

Systems Administration Manager Resume Examples & Samples

Assign staff to various projects and directs their activities
Manage multiple projects, professional and technical staff, and related activities of the area
Hire and manage a team of people; coach, counsel and develop team members
Define individual performance objectives and development plans and ensure alignment with project and organizational objectives
Appraise and evaluate team and individual performance and make compensation recommendations
Participate in the development of business and/or IT vision, critical success factors and operating plans; develop and communicate unit vision, strategies, critical success factors and plans; develop high-level migration plans
Work with customer and technical staff to resolve problems and respond to suggestions for improvements or enhancements
Initiate and foster business partnerships with clients, vendors, IT and Business Managers; develop relationship that support increasing efficiency and effectiveness; balance individual client needs with business priorities
Establish financial plan for the unit and manage to plan; ensure project financial plans are met
Perform related duties as assigned or requested
Bachelor degree in Computer Science or a related discipline
8+ years' experience in operations and administration, telecommunications network installation, operation and maintenance, or an equivalent combination of education and work experience
Extensive knowledge of operating environments; technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web and database
Excellent communication, negotiation, presentation and consensus building skills

Systems Administration Manager Resume Examples & Samples

Experience in computer hardware to include installation, operations, diagnostics, and corrective actions of system component hardware and peripherals
Advanced experience in network operations, setup, maintenance, security and integration within an established environment
Usage, installation and troubleshooting experience with industry-standard operating systems, network software tools, office application suites and specialized software, and computer diagnostic tools
Advanced experience with Linux and Unix based operating systems and integration as servers within a secure network environment
Ability to perform standard troubleshooting procedures and correct hardware and software malfunctions both independently and in collaboration with vendors and information technology experts
Knowledge of standard Information Technology terminology
Experience working independently and proactively to solve a broad range of technical problems
Ability to communicate effectively verbally and in writing, both to others within the field and to the end user
Experience training and supervising the work of others

Site Administration Manager Resume Examples & Samples

Manage the site P2P processes to ensure -100% compliance to P2P best practice
Implement fixed asset register and supervise annual asset verification ensuring 100% compliance and accuracy of fixed register
Manage site service providers by implementing performance and contract review meetings and establishing improvement action plans
Assist DC Controller in managing daily banking, petty cash and sub-let sites
Assist LEAN Value Stream Design by embracing and implementing a structured approach towards all the elements of NCE thereby ensuring that a Continuous Improvement culture is developed and sustained

Administration Manager Resume Examples & Samples

Financial management including; raising PO's, receipting, monthly billing and managing the debtor collection process as required
Acting as the first point of contact for internal and external stakeholders
Lease administration and management of the public liability process
Monthly and quarterly reporting
Taking & preparing meeting minutes as well as following up agreed actions
Document creation, control and any other ad hoc administration tasks as required
High level administrative and organisation skills coupled with the ability to effectively prioritise and manage a busy workload
Demonstrated knowledge of accounts payable/receivable process
Sound understanding and experience with computer based systems including MS Office and record management systems
Excellent communication and inter-personal skills with a proven history of forging strong working relationships with key internal and external stakeholders
Demonstrated ability to show initiative, maintain confidentiality and proactively problem solve as required

Administration Manager Resume Examples & Samples

Leads and manages the project team through project-specific plans and tasks to ensure orderly, efficient, and timely completion of the project tasks in accordance with requirements specified in the contract documents
Responsible for the planning of CH2M and Joint Venture meetings and activities
Serve as the Account Manager for the Atlanta Airport Badging process. Leads and manages this process for CH2M, Business Partners and Joint Venture
Responsible for managing client accounting
Job site activities may include project team supervision and leadership
May attends project status meetings onsite with clients
Completes the scope of work to the satisfaction of the Project Manager and/or client, while simultaneously ensuring that CH2M HILL’s HS&E, quality, financial, risk management; business and policy expectations are being met
Ensures staff/team is meeting or exceeding client SLA’s and internal metrics
This position may provide support to business development activities preceding the award of the project
The individual must display managerial and leadership capabilities in daily work activities
This position will be a self-starter in completion of duty/task assignments with increasing levels of responsibility as assigned
This position may support multiple small projects and multiple managers in support of project delivery
This position will be responsible for managing numerous components of various project tasks
This position requires the ability to prioritize, organize, and complete several projects concurrently
A complete understanding of fundamental project management methodology is required
Bachelor’s degree in an applicable discipline preferred, or equivalent experience
4 to 6 years project delivery experience required
Three years or more of in-depth experience working as project coordinator or manager on various challenging projects
Excellent proactive verbal and written communication skills
Ability to meet or exceed the established metrics for the position
Leadership qualities including self-motivation, resilience, positive attitude, and a team player
Proficiency with Microsoft Office Suite applications; i.e. Project, Excel, Word, PowerPoint, and Outlook

Land Administration Manager Resume Examples & Samples

Oversee Land/Lease Administration and Division Orders in QLS and QDO responsibilities for all company assets
Generate high quality reports pertaining to the company’s asset base
Work collaboratively with Land personnel to insure all data entered satisfies the needs of the company
Assist Vice President of Land with special projects
Communication Proficiency
Hign proficiency in QLS, QQM, QDO
Leadership/mentoring
Advising
Problem Solving/Analysis
Technical Capacity
Undergraduate degree and 10 years of relevant land work experience (5 of those years include Permian Basin experience)
5 years of relevant management experience
3 years of QLS and QQM (Quorum Query Module) knowledge is required

Dialer Administration Manager Resume Examples & Samples

The Dialer Administration Manager shall be responsible for supporting all aspects Aspect Unified IP, XO Inbound/Outbound IVR, ICR and other tools used for call routing and dialer strategy
Build and maintain relationships with call center management to ensure call routing and agent setup is accurate
Manage daily dialer campaigns to ensure business strategies are implemented as designed
Understand Servicing strategies and goals
Communicate clearly, pertinent information to business units as necessary
Evaluate and recommend improvements to outbound call center productivity
Assist in the planning, implementation, maintenance, and monitoring of all Aspect UIP systems
Responsible for development and management of all direct reports in line with corporate objectives
Update and maintain full Disaster Recovery call routing plans across multiple sites
Act as a liaison between Information Technology and the business units to ensure proper execution of system enhancements to mitigate risk of downtime

Service Administration Manager Resume Examples & Samples

Effective management of the internal team of service administrators - conducting staff appraisals etc
Ensure that all service call reports are checked and processed in a timely fashion
Oversee all service diary bookings, and ensure diary is always filled to its maximum potential
Manage and oversee maintenance contract renewals
Manage ‘out of hours’ telephone messaging system
Arrange for all service engineers training courses (safety passports etc.)
Ensure that the service engineer’s competency matrix and training records are maintained - and up to date
Generate smaller service work quotations and assist SOM with the preparation of the larger quotations
Ensure all SSRF forms are logged and forwarded to the appropriate persons
Maintain and verify service records for ‘self verification&#8217
Ongoing management of the service computer database system, together with the generation of a detailed software specification for its eventual replacement
Set up and subsequent maintenance of a UKAS 17025 calibration laboratory system, together with setting up and hosting regular UKAS audits
Regular checks on records for UKAS calibrations to ensure compliance with procedures
Be fully familiar and fully conversant with department and company policies, procedures and processes, ensuring all work and actions undertaken are in full compliance at all times
Travel as and when required

Client Benefit Administration Manager Resume Examples & Samples

Manage eligibility team members. Develop employee’s skills, evaluates performance and provides feedback, and oversees resolution of employee relation issues. Oversee training, coaching and evaluation of new team members
Develop and track compliance to quality and service standards. Roll out new processes and procedures to team. Oversee production of eligibility process documentation and training
Oversee the transfer of clients from implementation to eligibility. Work with management to analyze operations and efficiency of eligibility team
Represent eligibility team in cross-functional meetings and projects. Act as a liaison with other cross-functional departments to resolve complex issues
Work with Director to develop strategic business work plan goals. Tracks and periodically reports progress to senior management. May assist with budget planning
Bachelor’s degree or 11 – 14 years of equivalent work experience
5-8 years relevant experience or Master’s degree and 3-5 years relevant experience; Prior eligibility experience and supervisory experience preferred
PC skills including knowledge of Microsoft Office; Knowledge and experience with ESI systems helpful
Knowledge of the PBM or healthcare industry; Ability to motivate employees, handle difficult employee relations issues and create a culture that supports high employee morale; Demonstrated focus on quality customer service; Demonstrated ability to meet multiple deadlines and manage heavy workload; Excellent organizational and project management skills; Excellent verbal and written communication skills

Systems Administration Manager Resume Examples & Samples

Work with the service managers to make sure resources are scheduled and trained on the role, responsibilities and procedures for the Infrastructure Operations Center (IOC)
Verifies daily system monitoring is being performed, verifying integrity and availability of hardware, network and server installations, configuration, systems and key processes, performance, testing, and verifies completion of scheduled jobs such as backups, restores, and patches
Analyzes infrastructure issues and recommends changes to monitoring systems for availability and performance. Works with the service leaders to define and document operations duties and work process flows
Oversees and may participate in the development of maintenance, configuration, and administration of infrastructure systems; Coordinate with the service leaders additions to monitoring of upgrades and new features
Works with the DNOC and service leaders on the resolution of technology and end user incidents during standard business hours. May provide 2nd and 3rd level support for design, deployment and operational infrastructure issues. Oversee the reviews resolution of technology and end user incidents to help determine gaps in current operational processes
Drives the reviews of the IOC procedures and KPIs. Works with the service leaders to make changes as needed to the monitored KPIs
Works with the service leaders on tool selection, automation or visualization for the IOC teams
Proficient Microsoft Office skills; infrastructure and technical architecture experience
Required Licenses, Certifications, and Other Requirements
MCSE preferred; a good understanding of databases, web, network security, networking, storage and servers
Bachelor’s Degree in Computer Science, Engineering, or related technical discipline; Minimum of 5 years of related experience

Grants Administration Manager Resume Examples & Samples

A Bachelor’s degree from an accredited college or university with financial and/or analytical course of study; or combination of relevant education and experience that provide the required level of knowledge, skills and ability to successfully perform the functions of the job requirements
Knowledge of grants and grant administration systems, processes and budgeting
Experience in analyzing, interpreting, and determining impact of federal and state regulatory requirements
Five or more years of experience in grants administration
Project Management Professional Certification/Credential
3+ years of federal grant experience
Experience with federal OMB (Office of Management and Budget) circulars
Strong time management skills; highly organized and detail-oriented
Ability to analyze and systematically compile technical and statistical information and to prepare reports and correspondence
Highly proficient in Microsoft Office tools
Ability to effectively manage and complete assignments independently and as a team member

Administration Manager Resume Examples & Samples

Completing the Month End process
Monthly and quarterly financial reporting, budgeting and forecasting
Lease administration and maintenance
AP and AR functions
Office Duties including; people management, event organisation, training and support
Ensure compliance with Scentre Group’s policies and procedures
Adhoc administration tasks as required

ESS Administration Manager Resume Examples & Samples

SLA and KPI management
To conduct team one-to-ones and performance appraisals
To effectively manage the performance of the team and deal with any issues that might arise to establish a high performing team delivering excellent HR & Benefits Administration
Ensuring the compliance of the Company’s policies and procedures, and managing non-compliance issues
To assist in ESS Administration related projects
To provide high level customer service and support to our customers and third parties
Handling phone queries and complaints, and dealing with them in an effective and timely manner and giving first call resolution
To be a first escalation point
To maintain a good working relationship with all other teams within ESS ensuring a first class service is offered at all times

Land Administration Manager Resume Examples & Samples

Bachelors' degree strongly preferred
Minimum 12 years' directly related experience
Knowledge of overall functions in the Land Administration Department
Strong analytical skills and strong communication skills (written & verbal)
Working knowledge of land administration software systems

Administration Manager Resume Examples & Samples

Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
Supervises and coordinates overall administrative activities and support to the various corporate departments
Supervises Clerical/Administrative, Facility/Logistics personnel and Facility Security Officer
Ensure corporate safety and security processes/protocols are enforced and adhered to
Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities
Allocates office space
Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions
Document procedures/guidelines for purchasing supplies and services
Maintains and manage the company travel program
Oversee the purchasing of airfare, hotel(s) and car rentals
Organize corporate & field office events
Supervise Renovations
Develop and implement Recycling Program
Develop and implement Records Management Program
Supervises the maintenance of office equipment, including copier, fax machine, etc
Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)
Establish guidelines/rules for items & material that will be stored in the storage areas
Participates as needed in special department projects
B.A. or B.S. degree required
Experience with planning, scheduling and budgeting
Experience establishing and maintaining relationships with outside vendors
Must have a strong knowledge in Microsoft Office Suite and the ability to learn systems applicable to position
Strong communication skills; can communicate effectively with multiple levels of management
Ability to work both independently and in a group setting
Ability to prioritize and work under pressure
Must be a U.S

Systems Administration Manager Resume Examples & Samples

Lead teams, and/or independently develop, test, document, implement, and maintain systems infrastructure
Troubleshoot, support and maintain all required systems. Analyze and identify time-sensitive system problems that could have an impact on business operations
Communicate effectively to non-technical customers and sponsors
Proactively and effectively communicate potential problems, solutions and accomplishments to management
Analyze existing processes and identify dependencies and potential break points, and recommend and implement improved technical solutions
Partner with internal customers to understand requirements in business terms and translate those requirements into technical solutions. This includes developing new capabilities as well as break/fix
Develop specific SDLC documentation. Ensure approval of technical solutions from IT management and key stakeholders
Write functional specifications
Continuously develop technical and professional skills
Evaluate user requests for new / modified programs
Install and test programs; monitor program performance after implementation

Administration Manager Resume Examples & Samples

Managing various admin services to fulfill the organization's current and future administrative needs in effective, reliable, and cost-saving approaches. These activities should include and not limited to: reception service, office supplies & equipment; mail room service, meeting support, cleaning, gardening and services, fleet management; etc.)
Planning for the administrative budget in accordance with the company's guideline, and monitoring the implementation within budget
Managing effectively and evaluating the admin services provided by service providers, and also to facilitate the continuous improvement/upgrade of admin services/process/facilities so as to support the business activities in a sustainable approaches
Ensuring that all approaches taken on office safety, health and environmental protection are in accordance with current and future development and is based on corporate and local SHE requirement and practices
Planning for workspace optimization according to the company business growth as well as the headcount increase. Facilitating the implementation of agile workplace strategy in all RDSL offices to engage our employees and in the meantime to meet the fast growth of the business
Liaising with functional or operational area managers to ensure that office administrative policies, program, and activities are appropriate for their business needs

Branch Administration Manager Resume Examples & Samples

Enter, track, and schedule delivery for all orders processed within the assigned Branch(es)
Ensure that all order and contract paperwork is in compliance with Company policies and procedures
Set-up and maintain all master data records for customers processed within assigned branch(es)
Review and pre-edit orders to be submitted to the National Account Customer Care Center
Set-up maintenance contracts for assigned customers and execute all related billing functions (including specialized invoice generation, backup meter collection, invoice corrections, etc.)
Review and monitor lease fundings and follow-up as needed to ensure KMBS is paid as quickly as possible
Maintain customer access to MyKMBS.com as required
Respond to customer inquires
Assist Branch personnel with Administrative issues

Senior Investments Administration Manager Resume Examples & Samples

Work directly with the Investments Chief Administrative Officer and Senior Managing Director on business planning and strategic initiatives, project management and communication plans
Coordinate with finance on budgeting and financial reporting
Preparation of annual strategic planning materials and quarterly updates
Prepare quarterly updates on business for CFO and Investor Relations
Partner with investments teams and investment solutions on activities related to client training
Prepare materials, presentations and reports to support key business initiatives
Perform project management function for a variety of projects related to Investments
Work closely with Chief Administrative Officer in ensuring needs across the Investments group are met
Knowledge of Microsoft Excel
Strong PowerPoint skills and experience managing projects
Excellent Client Service (internal and external) - Responds to customers' needs, questions and concerns in an accurate, effective, and timely manner
Effective Team working - Leads team to achieve the workgroup's goals and able to form strong effective working relationships with other departments
Embraces Change and Personal Development – Looks for new ways to do things, seeks training opportunities, and takes the initiative to learn new skills
Delivers Professional Standards - Ability to maintain confidential information and build trust in working relationships
Project/Time Management - Ability to prioritize and meet deadlines
Problem Solving - Analyzes and solves problems by researching answers and finding solutions to prevent reoccurrence in the future
Accountancy Knowledge and Skills - Ability to work with large groups of numerical data and complete work with minimal amounts of error
Leadership and Decision Making – Leads team to complete assigned tasks. Gathers information on an issue, impartially considering all sides and makes logical decisions that are clear
Communicates Effectively - – Delivers information effectively via emails and reports

Systems Administration Manager Resume Examples & Samples

Network Availability (capacity and maintenance)
Server Availability (capacity and maintenance)
Appropriate Backup facilities are in place and functioning
Sufficient redundancy for critical components
Appropriate monitoring and early warning systems are in place and functioning
Suggestions for improvements are made, and where appropriate, implemented
Regular Network Maintenance
Regular Server Maintenance
Analysis of critical paths to identify bottlenecks
Appropriate monitoring and early warning systems are in place and functioning, including maintaining historical records
Performing regular security audits
Ensuring that all software and hardware is kept up to date with the latest patches
Suggest, and where appropriate, implement improvements
Implement appropriate policies and procedures
Provide a platform for continuous improvement, compliance and achievement of best practice in developing and managing our services, and
Capture and improve on our set of core policies, procedures and business support tools that govern the service delivery to our customers, clients and employees

Policy Administration Manager Resume Examples & Samples

Strategy planning and execution - Actively seek to improve accuracy and flexibility with services provided and enhance customer and broker experience to ensure it aligns with company goals
Focus on ensuring timely and accurate processing of transactions for group life, disability and medical stop loss policyholders
New business system set up and contract generation
Processing of policy amendments and administrative updates
Policy renewals
Evidence of Insurability
Portability and Conversion
Lead a team of Unit Managers, Operations Analysts and/or Leads
Project Management on key initiatives as needed
Bachelor's degree from a four-year college or university; and 7 years of related experience and/or training; or equivalent combination of education and experience
5+ years of management or leadership experience
3 years of insurance or financial services operations
Proven ability to develop effective teams by establishing a common cause and fostering a climate of innovation and collaboration
Proven experience with workflow processes and demonstrated understanding of the importance of adherence to procedures and service level commitments
Able to direct change as needed in area of process improvement
Proven ability to achieve goals through direction and delegation to managers
Strong commitment to providing the highest levels of quality customer service, with demonstrated ability to influence staff to provide the same
Demonstrated ability to manage projects to successful completion, set priorities, delegate, follow-up and coach as needed
Manage own priorities to facilitate progress
Proven ability to successfully propose and sell ideas
Proven ability to accurately evaluate employee performance through effective writing and conducting of annual performance evaluations
Advanced conflict and resolution skills as demonstrated through successful resolution of customer concerns and complaints
Can identify business issues and develop risk mitigation strategies and plans
Escalates up and across the organization as situations require
Ability to deal with the ambiguity associated with working in a fast paced and changing environment

Administration Manager Resume Examples & Samples

Manage and lead the activities to which support performance analysis and reporting, budget development and oversight, contracting and procurement, and property management to ensure process safety, safety, environmental, reliability, and optimization goals of the refinery are achieved
Champion initiatives, projects, programs, and benchmarking studies that drive continuous improvement and support the refining vision
Interview candidates, determine development needs, evaluate performance for compensation, and address personnel issues including training, coaching, mentoring and disciplining of subordinates
Ensure process safety, safety, and environmental compliance by providing stewardship in areas of responsibly, supporting investigations, and considering potential impacts to compliance when implementing changes
Develop, evaluate and review long range plans to ensure overall optimization and profitability of the refinery
Manage the production of forward-looking financial information and any analysis used to support the key business and strategic decision making process for leaders from all functions across the business
Develop timely and accurate profit and operating performance analysis commentary for management and key stakeholders and prepare analysis, presentations and related materials for monthly performance reviews
Manage analysis of recurring internal management reporting, short term forecasting process, annual operating expense forecast, and annual operating expense budgeting process and contribute to development of long-term strategic plan
Assist in forecasting, closing, and reconciling monthly and quarterly income in support of understanding gross margin impact
Network and liaise with community leaders and organizations
Responsible for property management functions including land surveys, appraisals, and grounds and buildings
Champion adoption of procurement and financial best practices for refining industry. Develop procedures as required to support implementation and execution of best practices
Assist in areas of Contract Administration including, but not limited to Initial Phase, Bid Phase, Development Phase, Management Phase and Maintenance Phase
Responsible for executing procurement, purchasing, and inventory strategies along with oversight of contract specialist, buyers, and warehousing
Establish contract filing and document control and maintain all contract status reporting
Liaise with Corporate Legal Group, Corporate Procurement Group, and Corporate Finance Group
Assist with negotiations of agreements with vendors and suppliers
Capable of multi-tasking and running more than one project simultaneously, set aggressive but realistic schedules, able to balance supervisory responsibilities along with technical support as needed
Assist with related special projects as required
Bachelor’s degree in Business, Technical, Engineering or related field
Four (4) years of experience in manufacturing environment along with (1) year of experience in a supervisory/management role or military equivalent experience
Proven ability to lead, influence, and mentor all levels of the organization including staff not under direct supervision
Excellent communication skills including ability to develop and deliver presentations
Proven understanding of financial management principles, effective problem solving techniques, and benchmarking such as Solomon
Knowledge of materials, products, services, contract development, strategic inventory management, and warehousing
Demonstrated ability to manage multiple projects and tasks in an effective manner
Proficient in utilizing computer, CMMS, planning tools, and Microsoft Office applications including MS Excel, Word, Power Point, Project, and Outlook
Solid verbal and written communication and technical writing skills
Strong interpersonal and organizational skills with ability to lead diverse organizations
Ability to interact effectively and positively with all levels of Company personnel, customers, vendors and visitors
Ability to handle confidential or sensitive information with tact, courtesy, and discretion
Ability to anticipate and adapt to dynamic situations
Must pass drug test and background check
Must be legally authorized to work in the United States
Master’s degree in business or related field
Seven (7) years of experience in manufacturing environment along with (2) years of experience in a supervisory/management role or military equivalent experience
Understanding of refining industry
Experienced in Solomon benchmarking study administration and reporting
Working knowledge of industry safety standards and procedures, design, and inspection
Knowledgeable in process safety programs including incident investigations, management of change, mechanical integrity, and procedure development
Experienced in planning work including assembling packages with scope of work development, safety reviews, task lists, bill of materials
Experience with procurement and supply chain practices including strategic sourcing, purchasing practices, warehousing, and procedures and contract negotiations
Proficient in establishing and maintaining professional relations with Suppliers/Vendors
Demonstrated experience of strategic sourcing, purchasing practices and procedures and contract negotiations

Benefit Plan Administration Manager Resume Examples & Samples

Bachelor's degree in a relevant field or 7-10 years of relevant work experience. Requires prior management supervisory or team leader experience
Familiarity with regulatory guidelines and industry trends
Strong project management skills, including meeting facilitation and planning
Demonstrative effectiveness in analyzing issues, predicting downstream effects and preventing or resolving problems
Excellent written, documentation and verbal communication skills, composing written materials in clear concise manner
Effective presentation skills required
Capacity to perform under deadline pressure, manage through conflict, use priority setting to accomplish goals and handle multiple projects simultaneously
Advanced computer skills required such as Microsoft Excel, Word and PowerPoint
Strong learning agility, in order to quickly gain expertise on multiple products, services, tools, systems and processes preferred
Knowledge of PPACA (Healthcare Reform)

Assistant Permit Administration Manager Resume Examples & Samples

Providing technical information and explaining rules and procedures to the public in an office environment
Understanding of and experience with permitting and/or construction process
Leading and/or coordinating the work of others
Resolving complex issues that require interpretation and advanced understanding of construction practices, permitting processes and regulations; and/or
Reading and understanding construction plans, drawings, and technical construction terminology

Administration Manager Resume Examples & Samples

Solid financial acumen, including previous experience with accounts payable/receivable – experience with debtors is essential
Proficiency in MS Office and exposure to financial systems, experience with JDE would be advantageous
High level administrative and organisation skills coupled with attention to detail and managing a busy workload

Workforce Administration Manager Resume Examples & Samples

Oversees processes execution for employee master data maintenance throughout the employee life cycle (hire to retire), additional administration of external programs, reference documentation, and exit interviews
Collaborate with GSLs, and peer Work stream leads, iHR COE and HR Business Leaders to understand and to implement new workforce administration processes and/or standardize, simplify, or improve current processes. and forecast work volumes for WFA
Partner with HR CoE, HR Business Leaders to forecast work volumes for regional teams
Lead, coach, motivate, train and inspire direct reports to deliver team and project goals and provides day-to-day guidance and direction to the Workforce Administration Team
Develop talented individuals who can move on to other HR roles or other roles in the business
Oversees vendor management and relationship including quarterly vendor performance reviews and follow up actions
Coordinates larger reorganization design plans with HRBL as required Track team metrics and SLAs and driving action plans for improvement
University Degree or equivalent required, Management, HR related preferred
Experience in multiple areas of HR, including workforce administration, (4-5 yrs)
Prior manager/ team leader experience in a shared service environment (4-5 yrs)
Experience in HR SAP transactions and organization, preferred
Experience with employment law and compliance, including local legislation
Experience managing performance driven by SLAs and metrics
Excellence in execution/implementation: project implementation management skills, ability to manage multiple on-going projects
Proven effective team leader, experience coaching, mentoring and facilitating discussions
Strong influencing and relationship building capabilities
Ability to lead and guide a multi-level team
Good oral and written communication skills with solid interpersonal skills
Excellent problem solving and judgment skills
Relationship management experience with client-focus
Highly computer literate, Excel, PowerPoint, MS Project
Languages: English, Spanish. Portuguese, desirable

OSS Administration Manager Resume Examples & Samples

Administrator level knowledge on Windows Servers
Administrator level knowledge on Linux Servers
Advanced TCP/IP knowledge
Red Hat Certified Engineer (RHCE) - Preferable
Microsoft Certified System Engineer (MCSE) – Preferable
Microsoft Certified System Administrator (MCSA) – Preferable
Cisco CCNA or Juniper certification – Preferable
System administrator Windows and/or Linux with 3 to 5 years experience
Working across Boundaries -Supports and builds communities within Nokia. Operates across units, able to relate to individuals from different backgrounds and at varying organisational levels. Forms strong networks with partners, customers and suppliers. Looks for uncommon partnerships that produce mutual benefits
Leading for NSN –Understands, supports and develops Nokia people. Is available and visible in the Nokia community. Leads others according to Nokia values. Motivates others and encourages empowerment through inspiring colleagues
Influencing Others -Makes a strong and positive impression on others. Uses persuasion and negotiation to gain agreement and buy-in. Promotes ideas on behalf of self or others. Seeks support from communities to ensure that persuasion is effective
Planning & Organising -Sets goals and objectives and monitors progress. Considers the implications of missed timelines for the organisation. Manages time and projects, anticipating obstacles and formulating contingencies
Communication Skills in English
Process and procedures orientation

CRE Administration Manager Resume Examples & Samples

Five to seven years of experience in commercial real estate loan administration or related field, including project management/management experience
Thorough knowledge of all operational systems/procedures and Commercial Real Estate (CRE) products and various other products and/or services supported by the CRE Administrators and other CRE staff
Strong organizational and project management skills
Thorough knowledge of real estate lending including letters of credit, borrower based lending, multi-phased construction and multiple collateral properties
Strong technical expertise in closing and administration functions
Basic knowledge of commercial real estate finance, law, documentation, accounting, processes/procedures, and data systems

Campaign Administration Manager Resume Examples & Samples

Inability to support marketing and sales campaigns
Lead a team to operationalize Salesforce Marketing and CRM-based marketing ecosystem to drive higher sales productivity, increase lead generation and innovate on the use of new channel technologies to improve business performance using MarTech expertise
Establish and maintain key relationships across stakeholder organizations to understand business and marketing needs, translating those requirements into actionable features, functions and capabilities on core marketing/sales CRM platforms
Derive and maintain CRM platform Roadmap that envisions future state capabilities
Provide expertise to key partners as primary channel owner for personalized outreach via CRM system
Establish benchmarks and performance metrics to track lead effectiveness
Provide critical thinking and proactive pre-launch campaign planning, testing and ongoing monitoring to mitigate avoidable issues. The incumbent will lead end-to-end process mapping, introduction of proper process & output control testing, production monitoring and reporting
Develop and maintain strong relationships across the retail organization, including marketing, decision management, technology, risk, compliance and legal to ensure that initiatives are in alignment with the overall business strategy
Inspire and motivate the campaign administration team, ensuring strong collaboration and cohesive delivery
Deep understanding of the marketing technology landscape, especially Salesforce Marketing Cloud
Proven leadership skills with experience (minimum 3-5 years) guiding high-performing teams. Proven success in mentoring, supervisory and team-building skills
Proven ability to develop and build relationships across the organization
Strong attention to detail, ability to work in a fast-paced, changing environment and manage multiple projects simultaneously
Experience managing Business Intelligence, Customer Intelligence or IT professionals, including offshore technology teams
Excellent written and verbal communication skills with strategic, executive presence
Proven process management skills, including an ability to manage risk
Strong project management skills, ability to prioritize projects and manage client expectations when capacity constrained. Willing to delegate and develop team
Understanding of relational database fundamentals
B.S. or B.A. / Graduate Degree preferred

Grants Administration Manager Resume Examples & Samples

Bachelor's degree in related area
2 years of progressively responsible related experience or 6 years of related experience required without a degree; (NOTE: Master's degree in related field can be substituted for 2 years of required experience)
Advanced working knowledge of contracts and grants administration and applicable financial systems, as well as related policy, accounting and regulatory compliance requirements, preferably in a university environment
Must be proficient in use of Microsoft Office, especially Microsoft Excel, and other common desktop/web applications
Strong interpersonal skills, service orientation, ability to multi-task effectively in a varied, high volume environment; Possess effective verbal and written communication skills
Effective decision-making, analytical and reasoning skills; Demonstrates initiative and ability to exercise independent judgment, and to develop and implement original ideas to solve problems
Master's degree in related area
Certificate in related area
Demonstrated knowledge of supervisory duties including delegating, managing performance, motivating and disciplining employees

Region Administration Manager Resume Examples & Samples

Series 7, 63 and Insurance licenses
Three or more years of management experience
Series 24 (required upon hire)
Five or more years of investment industry experience

Field Administration Manager Resume Examples & Samples

Works closely with central billing in resolving questions in a timely and accurate manner
Assures timely mailing of printed invoice
Assures accurate completion of the month-end Unbilled Revenue spreadsheet
Monitors worksheets for completion according to guidelines
Works closely with Order Management in cutting quality sales orders
Resolves and assures payment of collection issues
Reviews worksheets for payroll purposes
Manages payroll reconciliation
Maintains petty cash fund-processes paperwork and documentation including signatures, receipts, etc
Quotes purchase orders, assuring they are cut and in place
Assures expenses are included on job worksheet
Resolves vendor’s issues including but not limited to copies of vendor invoice, customer service, vendor payment, etc
Purchases all supplies as it related to office equipment needs. Involved in operation and maintenance of system hardware including copiers and scanners
Performs other duties assigned by management
3+ years industry experience
Ability to perform multiple tasks
Ability to work as a team and to take direction
Knowledge of systems
SK

Administration Manager Resume Examples & Samples

Previous experience in managing a P&L, offering guidance to your colleague’s regarding budgeting and forecasting
The ability to learn and adapt to different systems and processes
Previous experience in managing day-to-day office administration functions
Capability to apply your knowledge for solving problems and making decisions
Have completed studies in business or accounting related discipline
Be an active contributor to the greater centre management team

Administration Manager Resume Examples & Samples

Administers the Taleo HR system. Creating & monitioring requisitions
Timely followups on Taleo approvals
Administers the Oracle system. Create and monitor status change requests in Oracle
Time management with MS Outlook & its folders
Calendar management of the Executive Housekeeper
Maintaining and monitoring of the departmental turnover sheet
Update data on the turnover sheet
Maintain & update the Cleanco Sick leave & absenteeism worksheets
Organise and co-ordinate on departmental events for housekeeping colleagues
Maintain an automated filing system
Updating Time Check for MJR colleagues
Update & track managers vacations & lieu days
Liaise with various departments regarding purchasing or receiving and charging of items ordered by housekeeping
Raising requisitions for décor related items for the resort
Keep the Mercury team site updated
Prepare all miscellaneous charges related to the department
Prepare security passes for colleagues and suppliers
Assists with creation and implementation of any new administrative changes
Plays a vital role in setting up interviews, communicating with candidates and scheduling them for interviews with the Executive Housekeeper & Housekeeping Managers
Preparing interview notes & liaising with recruitment when applicants are selected
Ensures the notice boards are kept up to date
Tracks the progress of monthly appraisals
Tracks the medialia system for the CSI scores
Preparing employee feedback letters on a monthly basis
Can efficiently handle cash for birthday & colleague contributions
Liaise with SC&L, for contracts & tenders
Organize monthly / quarterly meetings for departmental colleagues
Organize team building activities twice a year
Prepare case studies with the assistance of managers for candidates tests
Manage retail personnel files
Update the Balanced Scorecard quarterly for resort housekeeping
Update the departmental organization chart
Schedule & track all appraisals for the executive housekeepers direct reports
Liaise with engineering and security when visitors come in
Assist the executive housekeeper with refurbishments
Is aware of the company’s Quality Policy, Vision, Mission Statement, Guiding Principles and Hallmarks and ensuring that these are put into practice in our daily work activities

Comp Systems Administration, Manager Resume Examples & Samples

Perform monthly set up of commissionable participants (validation of New Hires, Promotions/Transfers, and Terminations), utilizing our support tools
On a monthly schedule, run the systematic process to calculate commissionable orders and pull results in accordance to WW payroll deadlines
Perform monthly and quarterly audits of Xactly data to comply with SOX requirements
Manage a team of analysts who support the setup process within Xactly
Coordinate with Plan Operations and Compensation Analysts to ensure proper and accurate assignment of compensation plans
Build and maintain relationships with cross-functional teams to integrate updates as they are implemented into the production environment
Investigate issue escalations and provide response to sales teams on inquiries as requested, ensuring issue and error resolution
Contribute to the development or improvement of systems and processes to effectively track or capture data
Five years of relevant finance experience preferred
Familiarity of Xactly, Workday, and MS Access is preferred
Strong financial and operational planning skills
Strong Excel skills desired
Analytical, problem-solving, advanced business acumen mindset
Ability to multi-task effectively, working in team environments or independently

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