Access Coordinator Resume Samples

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N Hartmann

Neha

Hartmann

272 Quigley Land

Philadelphia

+1 (555) 979 8534

272 Quigley Land

Philadelphia

Phone

p +1 (555) 979 8534

Experience Experience

New York, NY

Access Coordinator

New York, NY

Ortiz and Sons

New York, NY

Access Coordinator

Demonstrates positive working relationships with co-workers, management team, and ancillary departments
Checks in the EMR to make sure that patients arriving for laboratory work have their orders entered
Responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
Establishes financial arrangements with guarantor when necessary
Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients
70% Job Duties (Performs Role of)

Houston, TX

Market Access Coordinator

Houston, TX

Bauch Inc

Houston, TX

Market Access Coordinator

Ensure accuracy together with other function on listing process and other projects
Coordinate with Regulatory Affairs and Business Units delegated person to ensure product profiles accuracy for listing to hospitals
Work with Market Access, Accounting, and Finance team members to ensure the team budget reflects latest expenditures and related purchase order spend
Responsible for Market Access reportsEnsure accuracy together with other function on listing process and other projects
Serve as main point of contact for healthcare professional fair market value (HCP FMV) requests and related spend tracking for the Commercial team
Ensure positive and productive relationships with all internal stakeholders, service providers, and customers for respective areas of responsibility
Facilitates and manages team registration, attendance, and activities at industry conferences and company national field meetings. May also coordinate activities and assist in meeting planning

present

Detroit, MI

Access Coordinator / Generalist

Detroit, MI

Oberbrunner-Keebler

present

Detroit, MI

Access Coordinator / Generalist

present

Adheres to established policy and procedure and standard of care, escalates issues through the established Chain of Command in a timely manner
Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients of all ages of patients served
Provides superior customer service with all interactions
Relationship to: Access Team Leads, Access Manager and / or National Director
Builds relationships with nursing units, nursing managers and supervisors
Maintain Access Center data collection and provide feedback to referring facility on patient transition and outcomes
Facilitates collaborative Capacity Management at facilities served

Education Education

Associate’s Degree in Business

Ashford University

Associate’s Degree in Business

Skills Skills

Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
Excellent customer service skills
Computer/basic keyboard skills
Meets, greets and assists the public, answers telephones in a professional and friendly manner
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Demonstrates effective service recovery skills
Collects and post payments in and issues receipt
Counsels patients on any and all related financial information (i.e. hospital discounts and reviewing MC screening)
Responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
Communicates accurate and complete information and maintains strict confidentiality

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IT User Access Coordinator Resume Examples & Samples

Work across different business groups to optimize, support, and maintain the provisioning and de-provisioning workflows supporting Yelp’s Systems for onboarding and offboarding processes
Perform user account provisioning in response to end user access requests
Onboard new applications to our User Access Management Services
Establish processes to obtain and update inactive/terminated/separated user information in a timely manner
Evaluation and implementation of auto-provisioning tools
Maintenance of New Hire and Separation Processes
Update documentation for new hires, separations and application access
Assist with projects to enhance the provisioning landscape: Evaluation and implementation of auto-provisioning tools capabilities & Configuration and modification of auto provisioning workflows as required to optimize provisioning activities
Strong ability to multi-task in an environment of changing priorities

Access Coordinator Resume Examples & Samples

2-3 years experience required
Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards
Obtains accurate patient information and enters into the meditech computer system
High School Graduates
Some College preferred
2-4 years in a health care setting with medical terminology and registration/check in experience is required
Insurance knowledge preferred
Ability to multi task

Site Access Coordinator Resume Examples & Samples

Coordination of security clearances and required documentation for Thales employees and contactors
Assist the Site Security Officer with the coordination of the Access Control, Security Systems and the issuing of Thales photo identification
Play a central role in communications and the management of Department of Defence processes in obtaining required access passes
Assist the Site Security Officer with the management of security and access arrangements for VIP visits
Other duties as required by the Facilities and Infrastructure Manager or Maritime Operations Manager
Previous experience working on a Defence site, ideally in a similar role
Strong communication and interpersonal skills with a demonstrated ability to interact with a variety of technical and non-technical stakeholders
Intermediate computer skills coupled with proven skills in database administration
Proven ability to organise and prioritise tasks, manage competing priorities and work to achieve set deadlines
Ability to operate with a high level of detail to set processes in achieving specific security requirements
Dedicated customer focus with an ability to resolve complex issues

Market Access Coordinator Resume Examples & Samples

Implement required initiatives to support the smooth running and business goals of the department via the administration processes
Provide effective administrative support to the department in line with company policies and standards to support the activities of the department
Schedule and organize nominated meetings with internal and external parties
Responsible for all internal or external events what be organised or co-organized b/w department with others
Coordinate with Regulatory Affairs and Business Units delegated person to ensure product profiles accuracy for listing to hospitals
Responsible for Market Access reportsEnsure accuracy together with other function on listing process and other projects

Senior Local Access Coordinator Resume Examples & Samples

Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology (e.g., ActiveRoles Server (ARS), MEDITECH, electronic Security Access Form (eSAF), User Identity Portal (UIP), SQL)
Demonstrated ability to learn customer support processes and techniques
Competency in MS Office Suite
Demonstrated relationship management skills
Ability to succinctly communicate verbally and in a variety of media

Site Access Coordinator Resume Examples & Samples

Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace
Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation
Will be the point of contact (POC) for and Subject Matter Expert (SME) on obtaining all required travel and entry/exit visas including the processes for renewals
Will be the POC for and Subject Matter Expert on obtaining all required vetting including the processes for renewals
Will be responsible for maintaining weekly tracking of all in-bound and returning employees and access capability
Will act as the principle POC with the visa department and with all badging issues
Will be responsible for notifying the Site Access Manager regarding elevated threat level notifications, security violations or breaches in security on the Task Order site
May be required to give written and oral reports or presentations to employees and site management
Participates in weekly travel briefings and helps prepare travelers for their safety during their upcoming trips
Perform additional duties and special projects as assigned
Two (2) plus years’ experience in an overseas environment a plus
Basic understanding of visa processing and badging principles
Basic understanding of the RSO vetting process for securing Task Order site badges
Ability to maintain daily spreadsheets and trackers for all PAE Iraq sites
Ability to maintain the highest level of confidentiality with sensitive information
Proficient in Windows Office Suite Computer Programs, especially WORD and Excel
Experience in living and working in a restrictive operational or military environment highly preferred
Must be independent and able to execute security directives concerning possible threats with minimal guidance and confidentiality
Education:High school diploma required
Security Vetting: Ability to obtain a Moderate Risk Public Trust (MRPT) as required for the contract and duration of employment. Must maintain eligibility at the required level for the duration of the contract
Language Skills: Strong professional English communication skills, both oral and written
Citizenship: US Citizenship is not required for this position
Driver’s License from Home country
Relevant overseas contracting experience
Experience working with PAE
Prior experience working with visas, passports and other official documents
Prior experience working with government security agencies
Experience working with a multi-cultural employee population
Knowledge of ALL principles and processes involved in operating and supporting security functions at a large-scale overseas facility
Knowledge of principles and processes for providing excellent customer services
Ability to work in a fast-paced environment that requires handling multiple tasks at one time and rapidly adapt to changing priorities and schedules
Cross-cultural sensitivity with an international perspective
Ability to become an active and functioning member of a team
Expert communication skills to facilitate and disseminate information
While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment - temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Must be willing and able to perform regular job requirements in this austere and extreme environment
Must be able to work a minimum of 6 days per week and 10 hours per day, some jobs have higher daily and weekly minimums

Admission Access Coordinator Resume Examples & Samples

Enters patients into registration and/or scheduling system accurately in a timely manner, verifies all previously obtained information, and initiates the pre-certification, pre-authorization and referral processes using multiple software and web pages to complete process following policies and guidelines outlined by individual departments and facilities as necessary
Analyzes insurance requirements for specific accounts based on knowledge of plan requirements for authorization, pre-certification, referral, and notification; understanding of insurance contracts, government health plans including Medicare, Medicaid, Indian Health and Workers Compensation and knowledge of guarantor rules, and accident/third party liability requirements
Obtains appropriate releases and information; accurately identifies and verifies liable parties/insurance carriers by appropriate financial class and payor plan
Collaborates to identify and rectify potential or actual barriers in meeting contractual obligations regarding pre-certification, referral, quality, and utilization review
Adheres to all policies for collections, receipting, and handling of currency
Ensures medicare medical necessity is met for scheduled or walk-in procedures by checking scheduled procedure and diagnosis codes against medicare local coverage determination policies and following the policies and procedures to mitigate risk to the organization if medical necessity check fails
High diploma or GED
2 years college coursework, 2 years experience in related field may be substituted for college work
40 wpm typing
Knowledge of legal documents, full disclosure laws, credit analysis, and the fair debt collection practices preferred
Knowledge of medical terminology, as evidenced by completion and passing grade in medical terminology class, 6-months experience in a medical office setting, or passing grade in medical terminology test

Access Coordinator Resume Examples & Samples

Collects cash, checks and credit card payments for deposits, co-pays and deductibles
Obtains all required signatures for admission and authorization. Provides explanation for Medicare Secondary Payer Questionnaire
Establishes financial arrangements with guarantor when necessary
Registers all patients into the ADT System, or the facility's current computer programs. Obtains benefit and pre-certification information and enters information into the billing system
Maintains pre-collect in accordance with Productivity Requirement guidelines
Explains the billing process to customers
Balances cash drawer and all credit card batches daily. Passes receipts and money to Accounting Department for daily deposits
Orders tests through the use of Order Entry and paper requisitions
Works Switchboard as needed
High School diploma or equivalent GED
Experience in a health care setting preferred
Interpersonal communication skills
Knowledge of the following computer software: Excel, Word, Outlook and the Internet
Complete EMTALA training and HIPAA training within 1 months of hire date

Access Coordinator Resume Examples & Samples

Review patient schedules to maximize patient service (check for cancellations and add in patients; check availability to accommodate an emergency patient; pull patient charts and records as appropriate)
Answer and route incoming telephone calls appropriately
Monitor, maintain, and order office supplies and equipment as instructed
Minimum of two (2) years' experience in a healthcare or medical billing office required with demonstrated understanding of medical terminology
Ability to multi-task effectively

Market Access Coordinator Resume Examples & Samples

Serve as main point of contact for healthcare professional fair market value (HCP FMV) requests and related spend tracking for the Commercial team
Responsible for internal processing and tracking of contract renewals related to trade and distribution, Oncology GPOs, service providers, and other commercial service related contracts
Facilitates and manages team registration, attendance, and activities at industry conferences and company national field meetings. May also coordinate activities and assist in meeting planning
Work with Market Access, Accounting, and Finance team members to ensure the team budget reflects latest expenditures and related purchase order spend
Ensures accurate and timely entry of sales, chargebacks, membership rosters and other contract data elements into appropriate systems consistent with agreement terms, corporate controls and Sarbanes-Oxley requirements
Maintain team calendar to allow for awareness of key dates and activities and follow-through of key deliverables
Ensure positive and productive relationships with all internal stakeholders, service providers, and customers for respective areas of responsibility
Solicit, embrace, and take action on feedback from your internal and external stakeholders
Exercise sound judgment and oversight to ensure integrity and compliance with federal, state, local regulations and company policies in all activities and communications
Attend and participate in meetings and/or conferences as requested
Ability to complete ad-hoc projects and responsibilities as requested
BS degree
Prefer 3 years pharmaceutical/biotech experience and/or similar work experience
Ability to effectively and efficiently manage multiple projects simultaneously and complete those projects on time within a team environment
Advanced MS Office skills (Word, PP, Excel, calendaring)
Ability to understand the impact of responsibilities on other areas of Array business, including but not limited to product performance, payer coverage, government pricing, and patient access
Strong partnering skills: works collaboratively, effectively, and efficiently with internal stakeholders
Ability to interact with external stakeholders in a professional and friendly manner
Must have strong communication and organizational skills
Commitment and passion for fighting cancer and improving patients’ lives

RCS Applications Access Coordinator Resume Examples & Samples

Act as liaison between end users, managers, client success, and clients in the acquisition of user credentials and access during the implementation process as well as ongoing maintenance after go live
Monitor and Maintain user access lists
Assist with trouble shooting and directing internal reps to the correct people- either internally or at the hospital help desk
Assuring that the proper access request forms are being completed and are filled out accurately
Utilize Sales Force to manage access for internal systems, and following cases to resolution
Working with the client IT departments to assure access is set up timely/accurately for live clients
Work collaboratively with the Implementation Project Managers on getting access set up during implementation
Work closely with clients and other departments within nThrive to ensure internal clients have the necessary information and remote connections to successfully fulfill their roles
Monitor, Manage, and report on all special projects as they arise
Strong organizational and multitasking skills
Demonstrated ability to work in a team environment that requires quick turnaround and quality output
Solid knowledge of MS Office Products, particularly MS Excel
BA/BS in business or related concentration or equivalent experience
Communicate complex information and present it in a clear, concise, and logical manner
Present with an approachable style and make efforts to put others at ease
Use diplomacy and tact in dealing with others
Relates will to all types of people, across the organization, up and down the chain of command

Access Coordinator Resume Examples & Samples

Human variation is natural and vital in the development of dynamic communities
Building sustainable skills for academic and long term success is essential for all students
Responsibility for meaningful and universal access belongs to all
Universal design is essential for achieving inclusion and social participation
A diverse and stimulating university community is a shared responsibility
Provides consultation services, in-service training and programming about disabilities to the university, local and state communities with respect to definitions, perspectives, implications, applications of professional research, disability as diversity, state and federal laws, transition to and from post- secondary
Provides cultural programming about issues related to disability and diversity. Position requires leadership coordination for projects such as: web maintenance, student leadership, mentoring, specialized workshops, assistive technology, diversity, departmental liaisons, student surveys, university proctoring, etc
Represents Disability Services as a participant on various university committees

Identity & Access Coordinator Resume Examples & Samples

Responsible for access control provisioning and deprovisioning for Card Services’ applications and systems, analyzing access requests for proper format and authorization
Assist with developing the processes and procedures to support access provisioning assignments
Assist with the creation and ongoing maintenance of access control role groups
Review Provisioning Team metrics and look for issues or trends that indicate trouble or inefficiency with a process and be able to suggest corrective action to leadership
Minimum of 1 year experience in an IT customer service function. Delivering either user service management or provisioning service management. Experience with both preferred
Ability to collaborate and work as a member of the team
Motivated self-starter who can identify issues and propose solutions
Ability to solve complex issues in a timely manner
Must be willing to own issues and see them through to successful resolution
Effective verbal and written communication and interpersonal skills
Microsoft Windows and business application experience (mainframe, terminal emulator, GUI, Active Directory, etc.)
Knowledge of call center operations and functions (highly preferred)
Knowledge of Excel and Access
Ability to interact with all levels of the organization with a high degree of professionalism and confidentiality
Ability to create and maintain reporting in Excel and/or Access
Ability to work with cross-functional groups (HR, Help desk, GWCC) to resolve issues
Alliance Data participates in E-Verify

Access Coordinator Resume Examples & Samples

Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters
Registration of encounters as dictated to meet the clinical/fiscal needs of the patient and institution
Maintain a solid working knowledge base of third party specifics relative to area of practice
Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and maximize delivery of patient care
Answers all incoming calls, greets customers, triages and routes calls to appropriate staff
Obtains and verifies insurance information
Responsible for completing prior authorization/referral process from insurance payers to ensure payment of services received
Schedules initial and follow-up appointments
Ensures canceled and no-show appointments are followed up in a timely manner
Confirms patient appointments by completing reminder call to patients
Responsible for ordering and maintaining inventory of administrative office supplies and organization of supply closet

Access Coordinator / Generalist Resume Examples & Samples

Coordinates all components related to the admission/transfer or consult of emergent, urgent and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with guaranteed appropriate level of care and timely, appropriate mode of transport
Systematic processing of patient acuity and expert level of clinical decision making, to facilitate the patient flow through the continuum of care
Ability to document and prioritize patient information to formulate an accurate picture of the patient and his/her condition for accepting physicians, nurses or other healthcare workers
Stays up to date with all departmental procedures, policies and communications to ensure adherence of appropriate process for final referral resolution
Assign Transfer Priority Level for triage / transport of patients to prioritize bed and transportation resources
Maintain Access Center data collection and provide feedback to referring facility on patient transition and outcomes
Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients of all ages of patients served
Screens admissions, using approved criteria, for appropriateness of level of care orders and bed assignments. Educates nurses, physicians and ancillary staffs in level of care and admission/transfer issues/ opportunities
Through effective and professional communication, acts as a liaison between and with physicians, patient / family, hospital staff and patient care areas, outside agencies in an effort to promote efficient patient flow
Demonstrates knowledge of regulatory requirements, EMTALA, CHS Ethics and Compliance policies and quality initiatives. Monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives as they relate to the provision of Access Center functions and Bed Management Services
Tracks and trends barriers to patient flow, makes recommendations and develops action plans to improve processes and systems. Flags call for Access Center leadership to review and escalate issues to outside Administrative Leadership
Adheres to established policy and procedure and standard of care, escalates issues through the established Chain of Command in a timely manner
Maintains current and accurate information in Electronic Health Care Record
Facilitates collaborative Capacity Management at facilities served
Facilitates patient throughput with an ongoing focus on quality, efficiency and exceptional customer service
Coordinate with Bed / Capacity Coordinator for timely transfer, appropriate bed assignment and to ensure the patient’s information is accurate and viable
Competent in the application of Medical Necessity criteria
Screens admissions, using approved criteria, for appropriateness of level of care orders and assignment of status and bed type
Participates in daily bed management functions and effectively communicates resources and issues to appropriate areas of the facility
Engages in departmental “team” approach to ensure all elements are communicated (both written and verbal) to facilitate patient throughput
Builds relationships with nursing units, nursing managers and supervisors
Works cooperatively with all patient care areas in conjunction with Nursing Leadership to ensure the appropriate placement of patient’s based on priority and acuity and care/needed treatment anticipated
Must be able to attentively listen and simultaneously type 30 wpm
Provides superior customer service with all interactions
Ability to organize and prioritize multiple complex tasks
Ability to work effectively with other employees and external parties
Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred)
Must be proficient in EMTALA
Ability to establish and maintain collaborative and effective working relationships
Ability to communicate effectively in oral, written and electronic formats
Current licensure State of Tennessee (RN)

Access Coordinator Resume Examples & Samples

Schedules, reschedules and cancels appointments for patients
Creates records for new patient in system
Verifies insurance coverage and informs patients of what will be expected of them at the time of their appointment with regard to copays, deductibles, etc
Posts co-pays, co-insurance, and outstanding balances paid at the time of service
Balances receipts at the end of each day that she accepts patient payments
Checks out patients subsequent to release from exam room and schedules follow up appointment
Enters demographic and insurance information for all non-clinic related visits, to include hospital inpatients and nursing home patients
Enters recall information as patients are released from the exam room
Generates the recall report for Springdale and schedules follow-up appointments
Bilingual in Spanish/English
Knowledge of the hospital based system to gather demographic information for billing of hospital charges

Access Coordinator Resume Examples & Samples

Meets, greets, and assists the public, answers telephones in a professional and friendly manner
Communicates accurate and complete information, maintains strict confidentiality
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients
Responsible for blocking rescheduling appointments as requested

Access Coordinator Resume Examples & Samples

Conducts pre-registrations, inputs and/or updates accurate patient information
Conducts insurance verification and benefit explanation by running eligibility on patients
Enters benefit and authorization information
Conducts coordination of benefits for multiple insurance plans to ensure the appropriate order of carrier coverage is paid first which eliminates payment mistakes, delays and non-payments
Meets, greets and assists the public, answers telephones in a professional and friendly manner
Consistently utilizes communication devices and keeps accurate records as required

Access Coordinator Resume Examples & Samples

Greets patients and visitors and assists them as needed
Informs the patients of check-in procedures and maintains timely patient flow
Verifies patient information (i.e. all demographic information)
Checks the Practice Management system to make sure appropriate forms have been updated, signed and scanned into the system
Checks the EMR for a current photo and takes a photo if no picture is on file or if picture is outdated
Obtains current copies of insurance cards; updates insurance information in the patient record; scans them into the PM system and gives a copy of the card to the Insurance Coordinator to verify benefits and coverage
Checks Practice Management system to make sure the patient has no outstanding bills and does not need to talk to the financial counselor or any other department before checking in for their appointment
Collects patient co-pays, deposits and outstanding balances as required
Checks in the EMR to make sure that patients arriving for laboratory work have their orders entered
Identifies DNKA patients and mails letters notifying them of charges and the practice policy regarding possible dismissal
Verifies all insurance and Medicaid eligibility each morning for every patient appointment and enters the information to validate that coverage is active on that date of service
Prints schedule report to retain for the next day in case of computer problems
Works with patients on setting up portal access
Compiles the contents of New Patient packets to mail to patients
High School Diploma/GED plus two (2) years of customer service or health care experience
Computer/basic keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners required
Some college or technical training (specifically in a healthcare related field)
Three (3) or more years of working experience in a high volume medical/clinic setting
Knowledge in basic medical terminology OR medical terminology competent within 3 months of hire

Access Coordinator Resume Examples & Samples

Demonstrates positive working relationships with co-workers, management team, and ancillary departments
Promotes guest relations by offering frequently to assist other employees when needed
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills
Conducts pre-registration as needed, inputs and/or updates accurate patient information
Process walk-ins, create new patient charts, access systems for orders as appropriate
Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee
Perform ABN completion, schedule surgeries and/or tests
Issues school/work excuses, sends out no show letters, takes patient photos
Responsible for blocking schedules as appropriate, cancel and reschedule appointments as requested
Conducts insurance verification and benefits explanation by running eligibility on patients; requests outside records and gathers outside medical records from referrals and files patient charts as needed
Conducts authorizations and pre-certifications; tracks pre-authorizations and maintains referrals
Obtains, completes, and coordinates OON waivers
This position may also maintain initial plan of care (signatures, etc) and is responsible for recording daily and monthly statistics and communication or any medical records issues
This position will also be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
Collects and post payments in and issues receipts
Responsible for reconciliation/management change fund
Responsible for reconciliation of daily deposit & batch dollars, and must complete deposit agreement
Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening
Completes UB value codes, inputs daily charges, and reconciles charges
Attends required training and/or in-services
Attends staff meetings and participates in the orientation and/or training of new staff
Participates in annual educational needs assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually

Access Coordinator Resume Examples & Samples

Communicates accurate and complete information and maintains strict confidentiality
Demonstrates effective service recovery skills
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information
Processes walk-in’s, create new patient charts, accesses systems for orders as appropriately
Conducts insurance verification and benefit explanation by running eligibility on patients, request outside records, and gather outside medical records from referrals and file patient charts as needed
Conducts authorizations and pre-certifications, tracks pre-authorizations and maintains referrals
Inventories, orders, and stocks supplies, cleans and maintains equipment, Picks-up and delivers mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee
Maintains initial plan of care (signatures, etc), and is responsible for recording daily and monthly statistics and communication or any medical records issues
Responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
Collects and post payments in and issues receipt
Responsible for reconciliation/management change fund and daily deposit and batch dollars, and must complete deposit agreement
Counsels patients on any and all related financial information (i.e. hospital discounts and reviewing MC screening)
High School Diploma/GED plus three (3) years experience in registration, billing, or scheduling in a healthcare environment
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
Knowledge in basic medical terminology required
Registration experience is required

Access Coordinator Resume Examples & Samples

Processes walk-ins, create new patient charts, access systems for orders as appropriate
Inventories, orders, and stocks supplies; cleans and maintains equipment; Picks-up and delivers mail to mailroom; ensures the waiting room is clean and stocked with educational information and coffee
Performs ABN completion; schedules surgeries and/or tests
Issues school/work excuses; sends out no show letters; takes patient photos
Conducts insurance verification and benefits explanation by running eligibility on patients
Requests outside records and gathers outside medical records from referrals and files patient charts as needed
Maintains initial plan of care (signatures, etc.) and is responsible for recording daily and monthly statistics and communication or any medical records issues
Collects and posts payments in and issues receipts
High School Diploma/GED plus three (3) years’ experience in patient registration, billing, or scheduling in a healthcare environment
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire
Registration experience preferred

Access Coordinator Resume Examples & Samples

Registration of patients
Patient billing
Verification of insurance coverage and responding appropriately to the requirements of third-party payors
Assist with hospital admissions and surgery scheduling

Access Coordinator Resume Examples & Samples

Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients; Conducts pre-registration as needed; inputs and/or updates accurate patient information
Processes walk-ins; creates new patient charts; accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility on patients; requests outside records; gathers outside medical records from referrals and files patient charts as needed
Keeps track of inventory, orders, and stocks supplies; cleans and maintains equipment. Picks-up and delivers mail to mailroom, ensures the waiting room is clean and stocked
May perform additional duties as assigned
High school diploma/GED plus two (2) years of customer service or healthcare experience
Registration experience is preferred

Admission Access Coordinator, Mon-fri AM Resume Examples & Samples

Ensures excellent customer service by promptly greeting and answering patient/family questions and concerns in a positive manner
Responsible for meeting legal obligation to inform and educate patients regarding privacy laws, consent for treatment authorizations, financial contracts and advance directive rights and responsibilities; understands and interprets EMTALA, HIPAA and Fair Debt laws and practices
Creates patient pre-registration account if necessary and verifies the procedure, surgery type (if required), physician and department schedule to ensure patient is promptly registered to initiate pre-certification process
Refers uninsured or non-covered patients to the financial assistance team as appropriate according to policy
Verifies insurance eligibility and interprets coverage and benefit levels; effectively communicates benefits and coverage to patients including collecting co-pays, co-insurance and deductibles
Explains the billing process to patient and the office of their physician as it pertains to benefits and hospitalization if needed arranges payment options and refers the patient to the Patient Financial Advocate as appropriate
Achieves specific revenue cycle targets and goals as outlined in monthly performance scorecard maintaining accuracy requirements
Safely transports patients by necessary means to appropriate location in a timely manner (Admitting only)
Achieves specific revenue cycle targets and goals as outlined in monthly performance scorecard (Access Center Only)
SMC only: Responsible for handling inpatient and outpatient bed placement through utilization of the hospital tracking system as well as communicating, the process with appropriate personnel. Responsible for recognizing the specific needs of diagnoses in regards to patient needs, doctor requests and levels of care offered by each floor. Maintains information on floor availability and overall hospital census as well as the inpatient bed log for permanent records and state and federal agencies
2 years of work experience in healthcare financial, managed care, or medical assistance program, 2 additional years college course work may be substituted for work experience
Previous experience in admitting, billing, or health insurance industry preferred
Knowledge of Microsoft Office and Internet
Must be able to communicate effectively in English

Access Coordinator Resume Examples & Samples

Collecting payments and co-pays
Verification of insurance coverage
Responding appropriately to the requirements of third-party payers
Assisting with scheduling/rescheduling appointments
Calling no-shows and documenting why they missed their appointment
Must be able to perform all duties of the Access Coordinator I and be able to support patient care activities as needed
High school diploma/GED plus two (2) years of experience in registration, billing, or scheduling in a healthcare environment or customer service with direct daily interaction with customers/patients
Typing speed: 25 WPM without errors
Computer literate, keyboarding by touch, telephone etiquette skills, and general knowledge of office machines including printers, copiers and scanners required
Must be competent in medical terminology within 3 months of hire
Knowledge in basic medical terminology

Access Coordinator Resume Examples & Samples

Verifies insurance coverage
Responds appropriately to the requirements of third-party payers
Assists with hospital admissions and surgery scheduling
May perform other duties as needed
Competent in medical terminology within 3 months of hire

IT Access Coordinator Resume Examples & Samples

Creates and maintains the Northwest Community Healthcare (NCH) multi-layer software environment for computer access and security for all NCH employees, consultants, and physicians
Conducts Enterprise-level Active Directory system administration
Manages user requests for computer access through a manual process or intranet forms. Evaluates user requests for computer system access; determines the need for various systems access, i.e. Epic, SMS, departmental, or network systems, based on employee’s job requirements or job classification; makes appropriate access available to the user. Creates computer access transactions in a multi-layer software environment; assigns NCH standard passwords and user IDs based on established protocols appropriate to each layer. Creates a user login card and envelope for each new user including new employees entering the NCH CORE Orientation Program. Tests the user logins for quality assurance purposes
With an understanding of the foundational structures of Epic software (profiles, roles, menus, and security classes) establishes ownership of each particular Epic security class
Coordinates updates and defies update processes (i.e. establishing a process for a security class owned by multiple teams to allow updates directly)
Coordinates Epic and non-Epic security-related activity across physical (buildings, grounds), infrastructure (network, servers, operating system) and application (Epic or otherwise) teams
Makes appropriate access decisions in conjunction with application coordinators/analysts that are responsible for designing security. Creates user records and maps them to a template built by application coordinators/analysts
Works with application teams to design system-level access, such as logout times. Limits system access to authorized staff, and limit authorized staff to access only the information that’s pertinent to their roles
Creates appropriate shared security classifications with suitable menus within Epic software
Creates and maintains procedures for activating new users and updating existing users including steps by which users can receive login authorization, passwords, and training on proper system security. Establishes procedures for inactivating users who should no longer access the system
Maintains and creates Active Directory Groups; which are used to aggregate accounts for the purpose of authorizing access to resources
Adheres to all Northwest Community Hospital standards, policies and procedures
The level of knowledge normally obtained through the completion of an Associates degree in Business or Computer Sciences related field
Minimum of 2 years working with or supporting information systems required with a working knowledge of computer and equipment manufacturers, peripherals and components
Minimum 1 years of working experience working with computer systems required, experience in server operating system security preferred
Previous purchasing and asset management experience preferred
Experience using various software packages including spreadsheets, word processing, and databases required
The written and verbal communication skills necessary to interact effectively with vendors/supply representatives and internal customers concerning computer equipment and supplies
The analytical ability to understand the concept of the inter-relationships of the multi-software-layer environment and to ‘think through’ these relationships in trouble shooting and problem solving for users
The organizational skills necessary to maintain a multi-layer security base and coordinate with other IT staff in the creation of accounts and their respective rights and to ‘multi-process’ users and requests
The computer skills necessary to do spreadsheets, equipment ordering, and tracking of computer purchases
The organizational skills necessary to maintain multiple contracts, records, and documents in an orderly manner
The ability to perform tedious and detailed tasks accurately

Access Coordinator Resume Examples & Samples

Chemotherapy treatmentsKnow chemotherapy drug names, and able to recognize if it’s a first treatment or subsequent treatment
Recognize when patient needs to be scheduled for a 5FU hook up and disconnect
Recognize which infusion clinic the procedure needs to be schedule in (dependent upon the weekday)
Schedule Specialized Testing- determine in which order certain tests needs to be scheduled (PET before MUGA, Speech/Swallow Study, etc)
Coordinating appointments with other areas that do not utilize EPIC
Schedule Specialized Procedures
Bone Marrow- lab with sedation has to be scheduled in PACU rooms and non sedation scheduled in Bone Marrow Procurement
Feeding Tube Placement- call IR, they start approval process and the MONC scheduler gives patient barium and directions to patient, schedule nutritional consult, consult needs to be coordinated prior to the feeding tube placement
Port Placement - determine if the patient needs to be scheduled in IR or CVL clinic