Wireless Technician Job Description
Wireless technician
provides hardware, software and application support across all platforms including PCs, Macs, iOS/Android devices, and Cisco VOIP phones;.
Wireless Technician Duties & Responsibilities
To write an effective wireless technician job description, begin by listing detailed duties, responsibilities and expectations. We have included wireless technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Platform Monitoring - Monitoring the network charging platforms (AAA, PPD,PCRF and OCS / ECS) and their supporting systems is a critical function required of our technicians, within your first month you will be using prebuilt shell scripts, UNIX command, and tools like Splunk and Cacti review the status of our platforms
Platform Maintenance, Changes, and Project Implementation - As soon as you’re eligible for on call you are eligible to be scheduled to perform changes to the platforms, these changes include maintenance, adding new features, deploying new components
Platform Monitoring – Monitor, lead complex troubleshooting and resolve critical or escalate technical issues related to our customer platform such as AAA, PPD, PCRF, ECS, CDF and NGCC
On Call Rotation – after two to 4 months you will be required to participate in the on-call rotations schedule to support our customer platforms
Platform Maintenance, Changes, and Project Implementation – Participate, execute and lead changes to the platforms
Documentation Creation and Maintenance - Lead and take part in the development/Improvement of processes and documentation for new areas of work or knowledge
Install, Commission, Optimize, Repair, and Maintain all network infrastructure equipment (Radio, Dispatch Center, Solar, Paging, HSPA, LTE, CDMA, in-building, microcell, picocell)
Monitor and analyze statistical and test data to improve system performance
Apply propagation theory, cellular theory, RF Engineering tools and antenna theory to choose access point placement
Perform maintenance, repair and testing on all network elements, including environmental, microwave, data and IP transmission, fiber, DC power/prime power, IDEN/CDMA/AMPS base station equipment and remote access/ alarm management systems
Wireless Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Wireless Technician
List any licenses or certifications required by the position: CCNA, CCNP, JNCIS, RHCE, RHCSA
Education for Wireless Technician
Typically a job would require a certain level of education.
Employers hiring for the wireless technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Technical, Electronics, Telecommunications, Education, Computer Science, Electrical Engineering, Associates, Engineering, Computer Electronics, Science
Skills for Wireless Technician
Desired skills for wireless technician include:
Channel banks
DS-1 & DS-0 is desirable
Digital cross connects
IP Technologies
Switching
Mobile device platforms
Current wireless devices
Technologies and capabilities needed
Android & iOS Devices
Active Directory
Desired experience for wireless technician includes:
Monitor and analyze alarm status of all network elements nationally using the provided network management tools, Remedy and Netrac
Must be willing to work day, evening or night hours
Must also have at least 2 years related technical training or equivalent experience, or have minimum of 1-year time in title as Wireless Technician, or MSC/RNOC Technician
Requires valid state driver's license, or CDL, whichever is applicable, and satisfactory driving record check
May require ability to drive vehicle with manual gearshift
May be required to be away from home location for extended periods of time
Wireless Technician Examples
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Wireless Technician Job Description
Job Description Example
Our company is growing rapidly and is hiring for a wireless technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for wireless technician
- Make technical recommendations on network support and resiliency
- Plan, document and implement equipment changes requiring outages and multiple resource coordination
- Install/upgrade, commission, accept and integrate network equipment
- Collect and interpret drive test data
- Assist Engineering personnel in modifying existing equipment parameters and configuration
- Support wireless product development using guidelines from the engineering team
- Test and document data collection
- Provide feedback to wireless engineers on problems and trends observed during test
- Identify firmware issues and manage firmware configurations of devices under test
- Learn and master the use of software test tools, keep track of software tool upgrades
Qualifications for wireless technician
- Current DoD Secret Clearance, ability to obtain TS/SCI
- May work outside in all type of weather
- Familiar with SIGMOD and DIRECT systems/platforms to include ACE, CCE, MCN-AE, 4G LTE, TRILOS, TROPO and DIRECT systems
- Ability to perform tests with various testing equipment such as Racal machines, Signal Analyzers, Site Masters
- Must have unimpaired hearing, able to communicate orally and via telephone
- Ability to distinguish between colors, read printed material, lift/carry 60 pounds, climb stairs/ladders, must be able to kneel, stoop, crouch, or work in other uncomfortable positions to accomplish tasks
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Wireless Technician Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of wireless technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for wireless technician
- Create reports and test procedures
- Organize and clean lab area
- Support parts and equipment purchases
- Provide feedback to improve the flow of material, test time, and needed equipment
- Associate of Applied Science, Associate of Arts, military training, and/or Certification in a technical field
- 5+ years of experience working as a technician or in a similar role
- Track calibration methods and due dates
- Provide feedback to wireless engineers on problems and trends observed during testing
- Verify validity of recorded test data
- Experience with analog /digital communication, RF & wireless fundamentals and troubleshooting of related circuits/systems preferred
Qualifications for wireless technician
- CCNA Wireless industry certification preferred
- Must also have at least 2 years related technical training or equivalent experience, or have minimum of 1-year time in title as Wireless Technician I, or MSC/RNOC Technician I
- Experience with Electrical and RF test and measurement equipment preferred
- Climb communications towers and ladders
- Maintain backhaul network
- Ensure proper site operation
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Wireless Technician Job Description
Job Description Example
Our growing company is hiring for a wireless technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for wireless technician
- Install, Commission, Repair, and Maintain all network infrastructure equipment (LTE, HSPA+, Paging, MW, in-building, Government Radio)
- Accomplish repair on radio communication equipment on the road
- Fiber Optic Network commissioning and testing
- Identification, disposition and refurbishment of de-installed and returned UMTS and LTE Ericsson and Alcatel Lucent Network telecommunication equipment
- Install and integrate electronic and power equipment per Build Specifications and/or Configuration Instructions, following AT&T Installation guidelines
- Integrate hardware, configure & test equipment (rectifiers, LTE equipment)
- Monitor health/status of HSPA (GGSN, SGSN, GPRS DNS), LTE (MME, PGW, SGW), VoWIFI (ePDG, AAA, DHCP), DRA network elements, reaction to alarms, indications and performing corrective actions as necessary
- Understand and troubleshoot customer complaints
- Perform IP Network troubleshooting
- Deploy operational tools to facilitate the management of the system and minimize manual intervention by using automation
Qualifications for wireless technician
- Communicate and liaise with all other Company departments
- Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems
- Serve as a technical reference point for other functions
- Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment
- Perform Service Assurance work on all radio interface network elements
- Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs
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Wireless Technician Job Description
Job Description Example
Our company is growing rapidly and is hiring for a wireless technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for wireless technician
- Repairs testers, fixtures in accordance with the fault logging and down time system
- The Wireless Operations Technican will provide tier 1 onsite support, proactive monitoring and ongoing maintenance of the wireless network, which includes Wi-Fi access points and all GPON equipment
- This position provides technical support and onsite consultation to customers and ensures 24x7 operational support and maintenance of the wireless network infrastructure
- The Wireless Operations Technican will work within a network operations team, to resolve routine issues and help wireless engineers develop wireless network solutions and configurations
- Service as a technical leader to other technicians
- Manage repair inventory involving new parts, recording inventory volumes and tracking part utilization
- Install, Commission, Optimize, Repair, and Maintain all network infrastructure equipment (Radio, Dispatch Center, Paging, HSPA, LTE, CDMA, in-building, microcell, picocell)
- Must have a thorough knowledge of the SCADA system and be capable of performing maintenance and repair on that equipment or any peripheral equipment associated with the system
- Other equipment skills may include, but not limited to, the EMS computer various RTU’s, UPS, digital and analog microwave radios, fiber optic SONET multiplexers, digital T1 multiplexers, digital cross connect switches, automatic telephone PBX, key systems and telephones, electric and gas system telemeter equipment, transfer trip equip, power line carrier RF equip, trunked radio system, spread spectrum and two-way radios, and other telecommunications and electronic work as may be required
- Escort contractors to our end client’s microwave sites and substations
Qualifications for wireless technician
- Develop proficiency with use of relevant wireless tools and test equipment
- Develop proficiency with inventory tools and procedures
- Able to trouble shoot AC and DC power systems including tower light controllers
- Meet expectations with regards to behavioral and administrative facets of the position
- Basic Microwave principles
- Candidates must have their own work vehicle (4WD preferred) and smart phone
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Wireless Technician Job Description
Job Description Example
Our company is hiring for a wireless technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for wireless technician
- Coordinate with other technicians and departments as required to maintain service levels, maximize efficiency and ensure network consistency across and within your area of responsibility
- Provide the highest quality customer service possible
- Plan and implement work orders associated with UMTS, GSM, LTE, transport while respecting customer service and live network facilities
- Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes to benchmark coverage
- Perform in-building walk testing and investigate/isolate UL RSSI interference issues
- Deal with difficult site access (seasonal) using off-road vehicles
- Tow mobile generators for site service restorals during power interruptions
- Respond to corrective network problems, performing effective/efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met
- Coordinate with other Technicians and departments as required to obtain maintain service levels
- Perform cutovers and upgrades on the network as directed by work orders
Qualifications for wireless technician
- Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent
- Ability to multi-task and maintain composure in stressful and demanding work environment
- Travel - 100% for Technicians but flexible to travel outside of market for weeks at a time if required
- Ability to work autonomously in a remote environment (North Western Ontario)
- This position may require the contractor to be on-call
- Ability to identify all colors associated with telecommunications cable and equipment indicator lights