Technical Expert Job Description

Technical Expert Job Description

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Technical expert provides leadership in the maintenance and technical support of the company’s computer systems, including, but not limited to: software programs, hardware devices, operating systems, audio/video technology, mobile devices, and multi-functional devices.

Technical Expert Duties & Responsibilities

To write an effective technical expert job description, begin by listing detailed duties, responsibilities and expectations. We have included technical expert job description templates that you can modify and use.

Sample responsibilities for this position include:

Identify and document design/architecture best practices for global adoption
Consultative Behavior- creates relevant recommendations by considering business direction, requirements, and challenges relevant best practices inside and outside the company
Technical expert for a set of mission critical products
Map and regularly update competition in the region
Regularly analyzing SharePoint content and storage Monitoring SharePoint trends
Extensive expertise with infrastructure technology and automation in a global enterprise environment
A strong background in infrastructure related IT engineering functions, in a large scale Enterprise
In depth experience with cloud related technologies and processes including data center automation, cloud and virtulaisation technologies, IT Security, ITSM processes, HPE automation suite and ITSM tooling especially ServiceNow
A Bachelor’s degree with a concentration in an IT related discipline, or the equivalent work experience or qualifications
A significant amount of relevant work experience within infrastructure technologies and automation

Technical Expert Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Expert

List any licenses or certifications required by the position: ITIL, PMP, AWS, V3, EETC, IP, LAMP, MS, RAVE, CISSP

Education for Technical Expert

Typically a job would require a certain level of education.

Employers hiring for the technical expert job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, English, Science, Education, Business, Information Technology, Technology, Mathematics

Skills for Technical Expert

Desired skills for technical expert include:

Microsoft Office
Procedures
Teaching principles
Practices
Mobile devices and operating​ systems
Community health
Social agencies and children’s programs
Community health and social agencies and children’s programs
Product/solution and technologies to influence the direction and evolution of the product/solution

Desired experience for technical expert includes:

A passion for autonomous systems deep understanding of planning and perception systems
Collaborative, client focused and able to deliver world class engineering services to our clients
Experienced and proficient with providing service level 3 support
A confident and able communicator who seeks out opportunities to engage their team with the broader community
Able to quickly build relationships across multiple teams
Able to grasp new contexts

Technical Expert Examples

1

Technical Expert Job Description

Job Description Example
Our company is searching for experienced candidates for the position of technical expert. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical expert
  • Presentation of complex technical matter to client teams, regulatory agencies and communities
  • Leading the definition of product requirements for delivery systems, drug/device combination products and medical devices
  • Identification and reporting of detected events through persistent monitoring and analysis of I&W and AS&W indicators, dissemination and reporting (daily/weekly) of cyber related activity
  • Identification and management of network and system vulnerabilities and security events
  • Maintaining the security baseline of sites
  • Provide security certification test and evaluation of assets, vulnerability management and response, security assessments, and provides customer support and guidance
  • Respond to identified network cyber incidents
  • Conduct cyber trend analysis
  • CND/CI coordination and reporting to higher headquarters
  • Provide malware analysis
Qualifications for technical expert
  • Experience with a wide range of wireless standards
  • Experience with hard wired standards, Serial, USB, CAN, Thunderbolt, Ethernet, USB C
  • No relocation, Extensive travel requirements, background checks required
  • Experience and enthusiasm for methods understanding and development, their application to address important business questions
  • Pega Certified Senior System Architect or Lead System Architect
  • Experience in analysis, design, development and application deployment of both J2EE or Microsoft based enterprise application systems
2

Technical Expert Job Description

Job Description Example
Our company is growing rapidly and is looking for a technical expert. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical expert
  • Act as Microstrategy technical expert and specialist for other team members and to internal customers, advise them of appropriate actions to fulfil procedures and regulatory requirements or solve immediate problems
  • Test, implement, deploy, maintain, and administer the infrastructure systems which are required to effectively manage the CND-SP network and resources (i.e., routers, firewalls, intrusion detection/prevention systems, and other CND tools as deployed within customers' enterprise)
  • Support and/or perform global DoD inspections of Special Enclave (e.g., JWICS) services to ensure compliance to DoDI 8530 standards
  • Ensure compliance with DoDI 8530 GENSER and Special Enclave standards, coordinate with functional leads, provide inspection services across the enterprise on behalf of Special Enclave program manager
  • As necessary, design and develops IA or IA enabled products, interface specifications, and approaches to secure the environment
  • Assess threats to the environment and provides input on the adequacy of security designs and architectures
  • Develop design standards and guidelines for welding plastic joints utilizing an array of different methods
  • Develop standard and guidelines for plastic parts utilizing screws, plastic bosses, heat stakes, scrivets, rivets, push nuts, pal nuts, fir tree fasteners
  • Maintain foundation documents
  • Campus environment based at Jealotts Hill, Bracknell, Berkshire
Qualifications for technical expert
  • BA/BS in English, Technical Writing, or related field
  • Six years of related work experience in training and/or technical writing
  • Take complex technical information and make it clear and easy-to-understand for a non-technical audience
  • Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps
  • MS Word, Excel, and PowerPoint experience
  • Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable)
3

Technical Expert Job Description

Job Description Example
Our company is looking to fill the role of technical expert. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical expert
  • Competitive benefits and salary
  • Lead a specific application portfolio according to Service Level Agreements by providing support and executing tasks during the monthly rollover
  • Independently collate and analyze data using pre-determined tools, methods and formats and make recommendations in order to support the decision making processing
  • Investigate and assess internal customers technical issues related to the assigned application manage each case to a successful resolution, working in conjunction with IT colleagues and directly with internal customers where necessary
  • Create solution descriptions and provide estimates for Change Requests
  • Report overall application service performance to the Service Manager proactively taking action to address issues and gaps with the business
  • Review and analyse IT project performance using standard reporting tools and highlight discrepancies against plan
  • Involve in the delivery of projects through any application development and ongoing maintenance
  • Collaborate with Solution Architecture teams to ensure the operational aspects of a solution are aligned
  • Collaborate with Platform Management and IT Infrastructure counterparts in case of any infrastructure related issues
Qualifications for technical expert
  • High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content
  • User-focused approach to documentation planning, design, and content strategy
  • Proficient in documentation technologies and processes
  • Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
  • Good multi-tasking, adaptability and organizational skills
  • Provides excellent customer management and service expertise to projects
4

Technical Expert Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of technical expert. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical expert
  • Implement Change Requests in Microstrategy
  • Document outages, errors and any other customer or service issues, administer actions to resolve service problems and perform incident, problem and escalation management for own area of responsibility
  • Assess and evaluate IT business processes in order to identify opportunities for improvement
  • You will work with internal and external groups to generate new contributions, curate and own contributions into standards bodies
  • You will provide technical insight on the suitability of software architectures to network operational problems
  • You will be involved with designing rapid proofs of concept by working closely with peers in our and our client organizations showcasing future telecommunications processes and solutions
  • It is a great opportunity for a tech-enthusiast and will involve using and developing cutting-edge technology in greenfield environments
  • Occasional worldwide travel to support hackathons in person
  • You will be challenged with leading the technical aspects of innovative projects
  • You will have the opportunity to influence the direction of the telecoms industry
Qualifications for technical expert
  • Ability to work under pressure and prioritize work from multiple clients
  • Previous exposure to different areas of game content development - Environment Modeling, Animation, Visual Effects, Lighting, Cinematic, Characters, Scripting (Mel, python, max script)
  • Experience with validation of packaging processes (blistering, bottling, cartoning and hand packaging) of solid oral dosage forms, liquids and suppositories
  • Acts as team member, and administer and maintain the company’s HR and Financial information systems (Workday)
  • 7 - 10+ years supporting an industry leading ERP software suite such as Workday, PeopleSoft, Oracle, , some of this experience should be in a mid to large size company
  • Provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter
5

Technical Expert Job Description

Job Description Example
Our innovative and growing company is looking for a technical expert. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical expert
  • Lead the multi-year conversion from Documentum to FileNet
  • Lead the multi-year onboarding of Image Services applications (Retail, Institutional, International, and others) to FileNet P8
  • Identify andschedule Operator training (AMAG, IT, ) with CSD personnel
  • Develop and set standards for gear design and manufacturing
  • Participate in determining SBOE, creating design masters, DFMEAS, PFMEAS, and control plans
  • Design bevel gears, parallel axis gears, and splines to meet customer requirements and performance goals in accordance with internal design processes
  • Lead and manage complex projects in all aspects of the gear process
  • Issue orders for prototype development programs
  • Manage development & processing of prototype bevel gears for various automotive, commercial, and off-highway applications in a fast paced prototype lab environment
  • Calculate bevel gears, hypoid gear and parallel axis gears, and spline designs for multiple productions systems
Qualifications for technical expert
  • Understanding of Wide Area Networking (WAN) technologies such as MPLS VPN
  • Knowledge of routing protocols such as BGP, OSPF
  • BS in Mechanical Engineering or related technical degree
  • Strategic and business analysis to identify appropriate solutions to business needs
  • Produce system documentation including design specifications, test plans, system architecture and process diagrams, along with solution evolution roadmaps
  • Develop, test and implement new solutions and system changes

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