Support Data Analyst Job Description
Support Data Analyst Duties & Responsibilities
To write an effective support data analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included support data analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Support Data Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Support Data Analyst
List any licenses or certifications required by the position: CM, OS, ITIL, SAS, CAP, LEAN, CSC, MS, FRM, CFA
Education for Support Data Analyst
Typically a job would require a certain level of education.
Employers hiring for the support data analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Statistics, Engineering, Finance, Mathematics, Economics, Technical, Information Technology
Skills for Support Data Analyst
Desired skills for support data analyst include:
Desired experience for support data analyst includes:
Support Data Analyst Examples
Support Data Analyst Job Description
- Identify and analyze applicable source data
- Review deal documentation and identify all deal parties and their roles
- Ensure RM Client Onboarding and KYC of all new and existing clients
- Submit all non-client deal parties for screening and Tax Form validation
- Liaison between BMO, KYCS, and relationship managers across the various business areas
- Ensure that CEDAR is updated in a timely and accurate manner
- Ensure that all NYBAC forms are properly filled out for Deal Party and KYC information
- Manage implementation of Client CDD Global Standards within CTLA
- Provide system administration for various operational systems and operations
- Modifies existing forms and reports
- Excellent problem solving-skills and decision-making capabilities
- SqlServer, Windows and IIS
- Willing to build networks to help achieve goals
- Organised approach to managing time and priorities
- Good presentation skills both verbally and in writing
- A Bachelors or Masters Degree from an accredited college or university (or equivalent diploma/work experience)
Support Data Analyst Job Description
- Create incident ticket for any outage or issues impacting production
- Supporting a replay environment for the QA & DEV teams
- Work with QA team to maintain a Performance Lab environment
- Work with exchanges and vendors to track Exchange Driven Changes
- Provide governance for the Market Risk’s status on key data management activities to include data quality, initiatives, data provisioning
- Supports Customer Service and Supply Planners activities throughout the Supply Chain as related to product shipping and invoicing
- Leads all E-business activities, such as expansion of EDI and Distributor Portal technologies to our distributors and select vendors worldwide
- Provides data expertise necessary for customer operational support, investigations of IncidentRecords /Problem Tracking Record Claims and provide solutions through filing recommendations, escalation & follow-up
- Communicate to customers and follow up with internal teams to accelerate the resolution rate and increase customer satisfaction
- Take ownership in contact deflection actions by providing filing recommendations and proposed actions on claims avoidance
- Proficient knowledge of SQL (T-SQL, MySQL, PostgreSQL, HiveQL, ) and experience working with complex data sets
- Previous supply chain, operations, logistics and/or customer service experience
- Bachelor’s degree or higher in a supply chain discipline from an accredited university
- Minimum three (3) years of supply chain, operations, logistics and/or customer service experience
- Ability to handle/manipulate large amounts of data with a strong attention to detail
- A personable, approachable, service-orientated personality
Support Data Analyst Job Description
- Provision of effective level one and two support for data analytics
- Logging, investigation and resolution support incidents
- Ownership and coordination of issue resolution, including incident management
- Delivering long term performance and stability management enhancements
- Release management and enforcement of appropriate segregation of duties
- Contribution to service delivery management and governance
- Defining and maintaining metrics
- Research and analyze historical data, develop models, compile information and provide recommendations to support proposal efforts
- Develop and maintain automated tools for monitoring and/or improving departmental or customer facing processes/systems
- Maintain reporting systems, programs, and plans
- Minimum of 5 years of progressively responsible experience as an analyst in a decision support or financial role, preferably within higher education
- Expertise with business intelligence tools, (e.g., Cognos, Business Objects, Tableau)
- Familiarity with ERP reporting solutions
- Proficiency in Microsoft Office suite, with a mastery of Excel
- Proficiency in visually displaying information
- Familiarity with relational database design concepts
Support Data Analyst Job Description
- Resolving Agent” for Supply Chain Finance data issues, managed through the “Remedy” support tool
- Performing ‘root cause analysis’ on data issues, Transfer Price, Standard and Net Cost issues and coordinating corrective actions across wider resolving agencies as required – GMS, LOC, BSC
- Ownership for larger scale data issues impacting high volume of materials and/or IPT Plants
- Manage various activities to support the annual merit cycle
- Assist in the deployment of various other TR programs across EMEA region as needed working with the regional/global program leads as appropriate
- Providing basic analysis and interpretation/evaluation of compensation metrics and assisting with compensation program reporting needs and analyzing survey, employee and financial data as required
- Provide administrative support for projects of varying complexity, and for regular tasks and team maintenance/process activities
- Define configuration/extraction specifications and business analysis requirements
- Perform quality assurance on data, meta-data, or business processes
- Support business partners in the adoption of new IT systems and tools
- Thorough understanding of Data Integration
- Bachelor's degree or higher from an accredited university or 2-3 years of equivalent work experience in Supply Chain, Manufacturing, Operations and/or IT
- Foreign Language skills would be a plus
- Experience with SAS/SQL and Microsoft Excel strongly preferred
- Must have the ability to understand and explain complex systems and be effective working as a liaison between technical and non-technical groups
- Attention to detail and an ability to understand complex, interrelated elements are necessary
Support Data Analyst Job Description
- Performs eDIM incidient assessments to determine and/or validate root cause
- Analyzes incidents to determine cross reporting impacts
- Documents research and assessments in language and terms that resonate with finance, technology and executive leadership
- Coordinator between CRR and Authorized Data Sources and Enterprise Data Management
- Easily rationalize complex data flows
- Employ extensive professional experience and creativity to resolve complex technical and/or analytical challenges
- Understand both business and technical aspects of the process and work closely with the business performing various analysis and operational tasks
- Provide input for process and control improvements using various technologies
- Support existing applications in the production space
- Some application development and support experience is a plus
- Learn and support the super-user executive administrative functions of OnCore Enterprise, such as user account management, access controls, definition in the system of institutions and other organizational units (labs, IRBs, study sites)
- Monitor and advise on the applicability of vendor patches
- 5+ years of experience in incident management in a large data warehouse environment
- Passionate about service delivery and quality
- Self-motivated and keen to learn and develop
- Scripting experience in Python/Shell