Recording Engineer Job Description
Recording engineer
provides and execute a process to monitor and troubleshoot Active Directory performance / Unix Directory Services / LDAP.
Recording Engineer Duties & Responsibilities
To write an effective recording engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included recording engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Proficient in administering users, agents, VoIP devices analog and digital phones, and radios in both Perform and Inform
Run remote recording sessions using Dolby FAX, Telos Xstream and Video Conferencing platforms such as Polycom, Zoom, Skype, iChat
Maintain the studio (and equipment) so that it’s properly set up for each session
Ensure VoIP devices are configured and maintained in accordance with appropriate standards, best practices, and regulatory compliance requirements
Support documentation of Feature Performance Requirements
Act as primary interface between the Viewing Systems Engineering organization and the multitude of GSSLTs impacted for assigned systems
Work with SE in other domains to ensure proper integration
Support Validation & Verification efforts for assigned systems
Provide technical support throughout all phases of the GVDP to ensure robust program execution and performance
Provide technical guidance and application lessons learned to Feature Owners, System Integration Engineers, and other System Engineers
Recording Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Recording Engineer
List any licenses or certifications required by the position: V3, V2, ITIL, UNIGY, CCNA, CCNP, MCP, MCSE, HP
Education for Recording Engineer
Typically a job would require a certain level of education.
Employers hiring for the recording engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Technology, Education, Music, Computer Science, Engineering, Audio Engineering, Performance, Jazz, Teaching
Skills for Recording Engineer
Desired skills for recording engineer include:
MySQL
Active Directory
JTAPI
LDAP
SQL
Scripting
Syslog
XML
Availability
Compatibility and suitability for use with various types of program material
Desired experience for recording engineer includes:
Strong knowledge of IP Voice Protocols such as H.323, MGCP, SIP and SCCP
Strong knowledge Cisco routing and switching protocols such as TCP/IP, MPLS, BGP, EIGRP, OSPF, HSRP/GLBP, Multicast is preferred
Minimum CCNP Voice certifications or equivalent
Minimum CCNA Data network certifications or equivalent
Understanding of service management and delivery best practices
Produce high-quality deliverables in a fast-paced environment where short and competing deadlines are inherent in the organization
Recording Engineer Examples
1
Recording Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of recording engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for recording engineer
- NICE – Design and/or Operations
- Review and analyze requirements produced by peers
- Adhere to Bank of America's design standards and review peer designs
- Represent designs at the Bank of America approval process tollgate, Permit to Build
- Managing compliance and technology driven projects across the regulatory communication space
- Define deployment standards, upgrade and monitoring procedures for voice recording
- Design and certification of new system versions and/or types
- Provide escalation support and advance troubleshooting of critical issues
- Support legal in litigation data requests and investigations
- Upcoming projects include
Qualifications for recording engineer
- Experience and working knowledge of Trader Voice Technologies (IPC, Speakerbus, BT) that provide turrets/dealerboards, private wire, intercoms/hoots and Enterprise Voice Telephony technologies (Cisco Unified Communications Manager)
- Organize and facilitate proposal kickoff calls, meetings and review sessions in deep collaboration with internal (and sometimes external) stakeholders
- Experience within a customer and stakeholder focused service environment
- Developing and prioritizing roadmap deliverables to support ongoing delivery of the products and the overall payments risk product strategy
- Analytical, process oriented worker with very strong attention to detail
- Team player with a proven ability to deliver timely and high quality work
2
Recording Engineer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of recording engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for recording engineer
- Design, implement, support and maintain solutions in a dynamic fast-paced environment
- Ensures the appropriate processes and procedures are in place to control and minimize operational risk
- Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues
- Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates
- Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations
- Participate in knowledge transfer activities as required
- Work in accordance with NICE support process, procedures, contractual SLA’s
- Document all interactions related to services requests (SRs) in NICE Support System in accordance with SLA
- Travel to customer sites when required in order to resolve product issues introduce new products to beta customers and NICE staff
- To focus on the strategic investment in technology systems and/or networks to deliver a technical solution
Qualifications for recording engineer
- Must have a proven track record of very high technical competence that includes strong knowledge of Voice recording (NICE NTR/Verint platforms) within a regulated environment
- Strong understanding of Project and Change Management Processes
- Excellent verbal and written communication skills to enable building of effective relationships across teams within Barclays, key stakeholders and also suppliers
- Results driven, self-motivated and positive attitude
- Enjoys working in a fast paced ever changing environment
- Good organisation and planning skills and able to prioritise effectively and multi-task
3
Recording Engineer Job Description
Job Description Example
Our innovative and growing company is hiring for a recording engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for recording engineer
- Plans network installations by studying customer orders, plans, manuals and technical specifications
- Creates interaction flows with detailed systems logic, writing conversational, user-focused dialogue for voice programs
- Establishes voice and data networks installing telecommunications equipment, establishing connections, programming features, connections and integrations
- Maintains network by troubleshooting and reporting outages, testing network backup procedures and updating documentation, recording configuration diagrams and specifications
- Participate in testing advanced programs
- Maintains safe work environment by following codes, standard and legal
- Develops and manages effective professional working relationships with contractor personnel, co-workers and maintains customer rapport resolving concerns
- Complies with established policies and standards to ensure quality control of all components and tasks
- Plan and manage CI (Continuous Integration) and CD (Continuous Deployment) processes
- Planning and managing working routines to build and pack SW versions
Qualifications for recording engineer
- BA/BS/MS degree in Engineering or Computer Sciences or equivalent Technical experience
- Experienced and proficient with Microsoft Office suite
- Experience with working with an off shore development team
- Familiarity with agile product development methods
- Bachelor’s Degree in Information Systems, Computer Science or technical equivalent
- Contact Center experience with Avaya and UCCE
4
Recording Engineer Job Description
Job Description Example
Our company is looking for a recording engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for recording engineer
- Integrating test automation into the CI cycle using different environments and infrastructures
- Drive TCO reduction, improve product readiness and reduce Time to Market
- Interface with various R&D Groups (Architects, Developers, Product Managers)
- Planning and managing working routines to build and pack SW versions, providing scalable and stable solutions
- Build and deploy IaaC (Infrastructure as a code) with AWS CloudFormation service
- Research, design and implement new features and functionalities for cutting edge technologies
- Design and implement robust, large scale, distributed solutions as part of an enterprise level system
- Work collaboratively with professional developers, system architects and product managers to deliver high quality technical solutions that satisfy business requirements and meet corporate architectural standards
- Implement test driven development by using automatic testing infrastructure and provide full automatic test coverage
- Participating in reviewing design and code for other team members
Qualifications for recording engineer
- Experience with NICE Interaction Management or other call recording software
- Experience with NICE Sentinel Optimization
- Experience with integrating NICE with Cisco UCCE or Avaya Dialers
- Strong analytical and critical decision making skills
- Working knowledge of configuration control and deployment practices
- Self-starter capable of working both independently and as a team player
5
Recording Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of recording engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for recording engineer
- Plan and coordinate audio/video recording and sound reinforcement requirements for all ensemble concerts, student & faculty recitals, other events in Kresge Recital Hall or Alumni Concert Hall and at off-campus venues
- Develop budget for repair, upgrade and replacement of audio & video equipment
- Draft stage layouts and production specifications for all events requiring audio/video recording and/or sound reinforcement
- System performance - To identify, follow up and rectify any escalated issues
- To be accountable for projects that will typically involve a significant element of risk to the business and/or external customers, and require ability to use and adapt recognized project management methods and processes, depending on the elements of the risk profile and governance needs
- Responsible for the live streaming of all concerts and recitals
- Responsible for providing maintenance and upgrades to existing recording and live sound equipment, and working with administrative office on ordering supplies
- Responsible for working closely with ensemble directors and student recitalists to prepare for and properly capture musical performances by students, faculty and Guest artists and ensembles
- Responsible for managing, scheduling and training a crew of work study students and graduate assistants, and processing payroll
Qualifications for recording engineer
- Familiarity with Security appliances and devices/services such as IDP, Websense proxy, nCircle, WAF
- Extensive operational experience supporting a large scale NICE call recording infrastructure
- Extensive operational experience troubleshooting enterprise wide call recording issues and agent level issues
- Experience with Cisco IP Telephony/IP Contact Center in a large scale production environment
- Knowledge of H.323 protocols and Session Initiation Protocol (SIP)
- Experience with other enterprise call recording products