Professional Quality Job Description
Professional Quality Duties & Responsibilities
To write an effective professional quality job description, begin by listing detailed duties, responsibilities and expectations. We have included professional quality job description templates that you can modify and use.
Sample responsibilities for this position include:
Professional Quality Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Professional Quality
List any licenses or certifications required by the position: CPC, RHIT, CCS, CRCM, ICD, CCA, CCP, BLS, CPA, ISO
Education for Professional Quality
Typically a job would require a certain level of education.
Employers hiring for the professional quality job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Education, Business, Computer Science, Management Information Systems, Mathematics, Life Science, Technical, Science, Manufacturing
Skills for Professional Quality
Desired skills for professional quality include:
Desired experience for professional quality includes:
Professional Quality Examples
Professional Quality Job Description
- Actively engages and supports the on-going QC area/department efforts and project initiatives focused on process re-engineering and improvement
- Manages/coordinates on-going projects, acting as point-of-contact with other departments
- Monitor sales calls and evaluate call quality based on the guidelines that are set forth
- Monitor QA requests to investigate customer complaints
- Monitor sales calls for quality and script adherence through developmental monitors or QA requests
- Meet daily expectations for number of calls monitored
- Provide feedback in written form to Management to drive improvements
- Utilizing Sound Forge to clip and condense calls
- Assist in ad hoc projects as requested by Manager
- Create department reports, client reports, daily management reports, and variance reports
- Good testing fundamentals
- Extensive experience as Healthcare Testing Solution Expert
- Define Interoperability across systems, processes and methods
- Design and develop test framework and test standards
- Design QA Roadmap
- Drive test quality across all disciplines, providing guidance, feedback, and suggestions to improve test practices across an entire engineering team
Professional Quality Job Description
- Funds Management reconciliation of customer invoices
- Participate in departmental projects/various testing
- Document business processes, update training procedures and standard operating procedures
- Provide recommendations for process efficiencies
- Create various BAT files
- Trouble shoot existing queries/macros
- Utilize Ultra Edit to create Bill Request Tax Amount, and Payment files to match required layouts
- Act as subject matter expert for all team roles
- Ensures the product is in compliance with company and customer standards through regular Quality Control product reviews
- Ensures the customer experience is in compliance with company and customer standards through regular Quality Control call monitors
- Someone with strong technical knowledge and expertise in statistical analysis is must (capable of using SAS) Orchestrate (be able to work with large volume datasets created as part of the batch process in Linux, Orchestrate is also known as IBM Datastage but used in the old-school style, not the GUI version
- Collaborate with process and data model to create QA lifecycle
- Design QA software delivery intake process with cycle time offsets and criteria to promote code changes through the release process into production
- Review Testing Tools and provide recommendation
- Research and suggest improved methods & metrics for test effectiveness and to achieve higher product quality
- Maintain a big picture view of client Application ecosystem, dependencies, organizational goals, technologies in order to help testing organization with test planning and test coverage
Professional Quality Job Description
- Identifies gaps in business processes, documentation, and/or training, and provide solutions and recommendations to management
- Manage/Coordinate on-going projects, acting as the main contact between Quality and other departments, communicating regularly with department management regarding projects and initiatives
- Represent EEC and its initiatives to the early education and out of school time communities and the general public by interacting with applicants, licensees, the general public, and EEC staff in a professional, courteous, and helpful manner
- Project management of software releases
- Guides development team to prioritize enhancement requests based on IMWS and ASG strategic plans
- Support IMWS team with testing of application development
- Analyze data to identify root cause of network and software problems
- Reporting capability via SQL Queries on database
- Develop strategic presentation for existing and future applications
- Interact with users and clients to define system requirements and/or necessary modifications
- Well Versed with end to end Healthcare Provider Domain workflow Knowledge & experience on EMR Products (EPIC, Cerner, Meditech, Lorenzo etc)
- Understanding of client business processes, analysis & documentation
- Supports Test Lead in providing scenarios for testing
- Guide Test lead and Test Team to understand domain to prepare, execute test cases, identify domain areas where test coverage is not adequate
- Will act as communication channel between customer and contractor team where domain specific understanding and common ground needs to be established
- Over 8 years experience in Testing & QA, Test metrics, Test estimation, Test frameworks, governance & compliance
Professional Quality Job Description
- Develop new processes, define processing or handling requirements
- Compile/evaluate test data
- Makes recommendations and implements improvements on existing processes
- Reviews requirements for compatibility with existing software
- Proactively improve the quality of reports and dashboards based on the needs of the business
- Interacts professionally and effectively with BPODs and MD Experts to understand the data, reporting and quality needs of the different Functions
- Review and analyse data inconsistencies and reported errors
- Scope, plan and drive projects and initiatives to improve the quality of master data and its compliance to applicable business rules, standards, policies and/or process in collaboration with the BPODs, MD Expert and Global IT
- Perform periodic review of data creation and maintenance accesses in SAP and facilitate cleansing if necessary
- Run ad hoc data quality checks as needed
- Provide technical leadership and strategic direction for the testing organization
- In-depth knowledge of a variety of testing techniques and methodologies, Test framework and test standards, Test strategy, etc
- Implement testing processes using existing or new tools
- Drives test quality across all disciplines, providing guidance, feedback, and suggestions to improve test practices across the team
- Reviews Testing Tools and provides recommendation
- Strong Healthcare client / healthcare domain background preferred
Professional Quality Job Description
- Supports the Head of Global MDM together with the MDM Governance Specialist in master data related projects, tools implementation, systems and process optimization and standardization
- Support the quality management program and help improve the customer journey by employing quality oversight techniques, quality training, statistical methods, assessments and other quality tools
- Ensure that work condition requirements are met by creating audit/inspection reports and making recommendations/presentations to management for corrective/preventive actions
- Implement performance evaluation and prediction methods to improve the safety, reliability and maintainability of product systems and services
- Validate contractually required standards for project execution and verify that those standards are met for every deliverable
- Align quality management function with product/service performance needs to ensure that product/service lines deliver value to customers
- Analyze and solve complex problems requiring detailed knowledge of field and value-added practices
- Use experience and problem-solving skills to develop and improve processes
- Provide guidance to less experienced team members across all levels of the project, as needed
- Provides Microbiological technical support to the site
- Strong experience on handling client
- Maintains a big picture view of client's Application ecosystem, dependencies, organizational goals, technologies in order to help testing organization with test planning and test coverage
- Knowledge of performance bottlenecks and end-to-end performance web performance measures (server response time, throughput, network latency, ) �
- Responsible for taking ownership of the process and being accountable for the majority of data management changes
- Provides expertise and knowledge of products and processes
- Participates in work as applicable