Product Sales Support Job Description
Product sales support
provides strong understanding and enthusiasm around technology, especially around Comcast products and services.
Product Sales Support Duties & Responsibilities
To write an effective product sales support job description, begin by listing detailed duties, responsibilities and expectations. We have included product sales support job description templates that you can modify and use.
Sample responsibilities for this position include:
Develops and improves processes and procedures for service delivery
Prepares daily, weekly, and monthly sales reports
Collect escalation/account correction information from all sources
Generates daily, monthly, quarterly, and annual reports relating to Product Sales team and client activity
Ensure contracts meet all submission criteria and compliance requirements
Familiarity with databases and reporting tools (Access, COMET, SQL, Tableau)
Work with channel leaders to understand drivers of performance vs
Provides timely feedback to the appropriate Sale Representative to ensure account satisfaction
Relationship Skills-Ability to communicate effectively and professionally with Sales Operations, Channel Leaders, vendors and co-workers
Organizational/Multi-Task Skills-Able to allocate one's time effectively and manage tight deadlines, ability to work under pressure and achieve quality results, ability to handle multiple demands and competing priorities, detail oriented and accurate
Product Sales Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Sales Support
List any licenses or certifications required by the position: POS
Education for Product Sales Support
Typically a job would require a certain level of education.
Employers hiring for the product sales support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Engineering, Marketing, Technical, Graduate, Computer Science, Finance, Science, Chemistry
Skills for Product Sales Support
Desired skills for product sales support include:
Comcast products and services
Comcast Business Services Enterprise process and tools
Advanced markets issues and products
Comcast Business Class products and systems to
Healthcare industry
PBM
ACSR
Adobe InDesign
Analyzing and implementing testing techniques to support either mainframe
At least one object oriented programming and scripting language is an advantage
Desired experience for product sales support includes:
Frequent and continuous use of computer keyboard, mouse, telephone, and other standard office equipment
Must be able to work in a fast-paced, often high-pressure environment, with proven ability to maintain composure in stressful situations and manage and diffuse angry or irate customers
Travel required — within local area only
Work effectively with persons of various authority levels within the Bank
Must have 2-5 years related sales support experience with Mid-Markets sales teams and customers
Bachelors Degree RequiredFinance or Business
Product Sales Support Examples
1
Product Sales Support Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of product sales support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for product sales support
- Analyzes sales productivity
- Coordinates the flow of information and communication between Sales, Sales
- Provides additional data entry to update affiliate information to ensure all is continually accurate and up-to-date
- Reviews client ledger balance reports with Product Sales team, taking all necessary action in relation to client funds and any other points arising from the review
- Creates and maintains client master data including margin analysis, prepared sales
- Coordinates the flow of information and communication between Sales and Sales Support departments
- Assists with the cross-training and mentoring of new and existing Product Support Analysts
- Support the Marketing and Field Sales Teams to ensure attainment of Subscriber and Revenue Goals
- Creates and maintains client master data including margin analysis,prepared sales measurements and reports, processed transactions
- Responsible for developing strategic sales plans based on company goals that will promote sales growth, retention & customer satisfaction
Qualifications for product sales support
- CSG, SQL, and SFA Experience a plus
- Ability to work remotely have a strong work ethic and well-developed sense of personal integrity
- Marketing, Business, Communications
- CSG experience
- Advanced Excel, SQL and Data Mapping capabilities are required
- This position is highly dependent upon an analytical skillset
2
Product Sales Support Job Description
Job Description Example
Our company is looking to fill the role of product sales support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for product sales support
- Assists Product Sales Support team in the completion and generation of
- Provides application expertise through sales presentations and product demonstrations
- May provide software development and consultation to internal and external customers and/or product capability assessment and validation
- Ensures that the product application/solution is functioning per specifications
- Update the demo applications to align feature/function to target market needs
- Maintain the demo application with periodic clean up and maintenance
- Work with business and technical teams to ensure system is operational and up to date for demonstrations
- Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications
- Sales demo/tour development
- Support special client events – , Welcome screen content, FAQs, clickable tours, videos
Qualifications for product sales support
- Experience with Microsoft Access highly preferred
- SQL query writing experience highly preferred
- Tableau or other BI tool knowledge preferred
- Coordinates maintenance of weekly and monthly reporting, including
- 5 or more years of experience in technical sales engineering/support role in the cable or telecommunications industry
- Extensive background in design and deployment of complex data networks in the Mid and Enterprise market preferred
3
Product Sales Support Job Description
Job Description Example
Our company is looking for a product sales support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for product sales support
- Introduction of new products and related strategy development
- Cost evaluation and development of pricing strategies
- Assessment and follow-up of customer requests
- Introduction and application of new products and processes at the customer
- Technical support for existing customers
- Further development of composite materials in the laboratory and at the customer
- Establishment of product strategy and best market segment approach
- Team with a sales executive to conduct senior-level presentations and product demonstrations for prospective members (clients)
- Identify current membership positioning and educate marketers on current best practices to acquire new business through both proactive cross-sell opportunity identification and support of pure prospect sales
- Manage Deposit Compliance Order Review Discussions with Sales and Business Assurance Teams
Qualifications for product sales support
- Results driven with a focus on goal achievement
- Ability to create technical designs and diagrams of a customer solution
- Open to travel arrangements in AME for dealer support, travel could be approx
- Willingness to work in an office in Northridge, CA or Elkhart, IN
- Computer Sciences
- UX and journey mapping
4
Product Sales Support Job Description
Job Description Example
Our company is searching for experienced candidates for the position of product sales support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for product sales support
- Assist in Identifying and Deployment of Key Performance Indicators (KPIs) for Store Level Traffic Reporting and Tactics
- Assist in Identifying and Deployment of Key Performance Indicators (KPIs) for Store Level Observation Reporting/Support
- Overall Retail Store Channel Reporting Support and Subject Matter Expert
- End-to-End Employee Onboarding Support for Tools, Systems and Reporting
- End-to-End Incentives Support, Maintenance and Implementation
- Manage Retail Stores Channel Communications and Hierarchy
- End-to-End New Hire Reconciliation within Support Systems and Reporting
- Support Quest local Marketing Actions
- Targets accounts for conversion to and sales of Testing Services / Research Products instrumentation, testing services and associated reagents
- Develops value proposition models and manages the sales process for instrument / reagent sales, within assigned region / territory, in conjunction with the Key Account Managers and Product Sales Specialists
Qualifications for product sales support
- Entering senior year of undergraduate program
- Ensure proper resource utilization including recruiting, hiring and training
- Execute Global Customer Support management operating model and consistent business practices including team readiness to support new product releases or functionality, continue to build and evolve knowledgebase
- Lead regular team and direct report meetings, communicate company goals, team goals and define individual objectives
- Familiar with Sales Cloud / CRM Product and Technology is an advantageProven communication, presentation and negotiation skills through previous interaction with customers and peers
- Highly committed individual, with passion and desire for team success
5
Product Sales Support Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of product sales support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for product sales support
- Fully develops product knowledge capabilities, applications, and product justification in order to be recognized as the expert in the field
- Maintains CRM database on a daily basis
- Creates and maintains network master data including fiber surveys, business passings
- Build and maintain Key Performance Indicators that measure the reach, effectiveness and impact of sales support, documentation directed at intended audience(s)
- Highly detailed, critical analysis of performance metrics and other related sales operations data to drive and implement improvements
- Interpreting data, analyzing results, and identifying trends using statistical techniques and providing ongoing readouts of performance metrics and other process related sales items to the regions in the West Division
- Assist in building and maintaining end-user documentation library and reference lab
- Build scenario-based sales documentation use cases addressing the customer's experience internal-teams experience
- Supporting and researching Sales compensation disputes on a monthly basis (Including system entry and approvals)
- Supporting, researching, and entering in Quota Relief or Time in Territory calculations to ensure Sales Reps are paid accurately
Qualifications for product sales support
- Must have 7 or more years of technical or professional experience in addition to 2 or more years of experience in a management or other leadership role (preferably in a support environment)
- Technical degree in composite, polymeric and/or material engineering, chemistry (MS or equivalent)
- Not more than 3 years of full-time work experience
- Experience with composite materials preferred
- Ability to communicate in an international environment and capacity to be a team player
- Proactive personality, who challenges the standard ways & is used to work goal-oriented