Product Associate Job Description
Product Associate Duties & Responsibilities
To write an effective product associate job description, begin by listing detailed duties, responsibilities and expectations. We have included product associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Product Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Associate
List any licenses or certifications required by the position: CSPO, CFA, CSM, CPA, CBAP, APICS, UL, CCC, OSHA, AWS
Education for Product Associate
Typically a job would require a certain level of education.
Employers hiring for the product associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Engineering, Technical, Computer Science, Education, Finance, MBA, Associates, Management
Skills for Product Associate
Desired skills for product associate include:
Desired experience for product associate includes:
Product Associate Examples
Product Associate Job Description
- Ensure (MDR) reportable complaints are identified and reported through appropriate mechanisms at the company
- Manage the handling of Clinical Complaints from the company's Clinical Sites through routine oversight and communication and on-going training of new sites as needed
- Manage the return of Complaint Product to the the company's test labs for further investigation and analysis
- Ensure final correspondence to the patient is sent upon closure of the Product Complaint
- Create trending and metrics reports for Management as required by the company's procedures
- Provide upon request special analysis and reports of trend data to meet the company's departmental needs
- Ensure complete and compliant files and databases for Product Complaints and maintain the company's Complaint SOP
- Work with the team on Complaint Investigation
- Conduct Complaint System training for new users and on-going training as needed
- Manage the return of Complaint Product to the company's test labs for further investigation and analysis
- Experience with web analytics packages - Coremetrics, Foresee
- Experience in education or with education-related products / services
- Experience in a role with strong business analysis requirements (business analyst, consultant, etc)
- Bachelor's Degree in a Biological Science or Engineering field
- Knowledge of FDA and Global regulations for Product Complaint handling and Medical Device Reporting
- Experience with automated Quality Systems
Product Associate Job Description
- Thoroughly investigate all Product Complaints for NPS clinical trials and commercial product ensuring applicable time lines are met
- Manage the handling of Clinical Complaints from Clinical Sites through routine oversight and communication and on-going training of new sites as needed
- Manage the return of Complaint Product to the test labs for further investigation and analysis
- Create trending and metrics reports for Management as required by procedures
- Provide upon request special analysis and reports of trend data to meet departmental needs
- Ensure complete and compliant files and databases for Product Complaints and maintain the Complaint SOP
- Drive the Investigation process for QA with emphasis on compliance to SOPs and applicable Regulatory reporting requirements
- Interact with the Complaints Team
- Act as the main contact for CMOs and clinical sites relating to the timely and accurate receipt, investigation and approval
- Create Complaint trending and metrics reports as required by NPS procedures
- Excellent verbal and written communication skills (verbal and written)
- Associate's or Bachelor's Degree in the sciences or related field
- Proficient English Level both written and oral
- Confident working in an agile environment
- Experience in writing clear and succinct user stories and acceptance criteria
- Confident in adjusting scope to meet business deadlines
Product Associate Job Description
- Create the key inputs required for the Scrum Team methodology (user stories)
- Support the Scrum Team Team in the execution of their daily work by providing input about business requirements, resolving blocking issues, and participating in the required rituals/ceremonies
- Provide timely information that will trigger product and release decisions
- Requirement gathering/detailing/investigation with Stakeholders and other member of the Product Team
- Prioritize requirements, defects, and other work items for the Scrum team
- Manage requirements dependencies with other teams and areas such as UX, architecture, release managers, negotiating and reprioritizing as appropriate
- Work with the team QA, being an active participant in testing and stories approval
- Support the creation of the release documentation, workshops and required training material/sessions
- Perform job shadowing of senior members (Product Owners)
- You'll be our customers' voice in the development of new soft products
- Two or Four year Degree in a Science or related field
- Experience working with Salesforce (Service Cloud preferable) as a “super” user or Salesforce ADM201 certification
- Comfortable working in an agile environment using Scrum
- A technical knowledge of web applications would be desirable but not essential
- 2-4 years in a Science-related field
- 3-5 years' experience in an FDA regulated industry (Pharmaceutical, Biotechnology or Devices)
Product Associate Job Description
- Identify the table-stakes performance benefits and ways to stand out in crowded categories
- Work across marketing and technical experts to define specific, feasible product ideas for quantitative testing
- Execute quantitative research to validate new product ideas with customers
- Provide customer input into pricing of future products via concept testing and surveys
- Manage an external research participant portal and list
- Follow up with the vendors for the brands/projects they support
- Actively participate in product and fragrance development
- Partner with the Manager on the development of low complexity product and fragrance development
- Coordinate internal panel tests
- Data entry and maintenance of Competitive information, inclusive of databases, library, and reporting
- Competence in freemium game economics and design
- Bachelor or Master degree in Software Engineering, Information Systems or other relevant to the area of Intervention
- Good attention to detail and ability to assimilate, sort through and aggregate complex information quickly and effectively
- Critical thinker that’s driven to produce a Quality product
- Able to effectively manage own time/schedule, respond to work with adequate urgency and understand deadlines
- Ability to Actively Listen and interact with teammates and stakeholders
Product Associate Job Description
- Actively participating in product and fragrance development
- Partnering with the Manager on the development of low complexity product and fragrance development
- Coordinating internal panel tests and distributing samples to team and brand for evaluation
- Managing, organizing and maintaining the Product Closets and Libraries
- Managing the execution and processing of systems workflow
- Assisting and support the set-up for evaluation meetings / presentations
- Providing sampling support for consumer testing
- Participating with team in submission evaluation
- Purchasing competitive products, as directed
- Updating reports and systems accurately
- Experience working in agile methodology and writing user stories would be a definite plus
- Positive attitude in challenging environments
- Previous work experience in structured environment is a plus
- Understanding of operating systems, plug-ins, common software downloads
- Demonstrates an ability to provide product guidance in centers of knowledge and interpret the strategic and tactical visions and develop plans for implementation
- Building cross functional relationships with internal peers across the brand