Printer Technician Job Description
Printer technician
provides customer and technical support to customers for PC, Commercial Printer or Television Systems through inbound phone.
Printer Technician Duties & Responsibilities
To write an effective printer technician job description, begin by listing detailed duties, responsibilities and expectations. We have included printer technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Occasional work during non-standard hours as required by workload and function to be performed
Shift may vary based off the hours of coverage
Possible weekends
Provide accurate feedback with call close information, parts usage reporting and customer meter readings
Must show aptitude in required skill set
Must demonstrate ability to work in team environment
Must demonstrate safe working practices
Ensure all work areas are kept clean at all times and one printing machine should be cleaned each shift
Be able to operate computers, offset presses, cutter, label printers, image setter and creasing/perforating machine
Do high quality work, communicate with others, maintain clear and accurate records for all jobs performed
Printer Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Printer Technician
List any licenses or certifications required by the position: MCP, MCSE, OEM, II, CDIA, MCSA
Education for Printer Technician
Typically a job would require a certain level of education.
Employers hiring for the printer technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Technical, Associates, Electronics, Education, Computer, Computer Science, General Office, Communication, Management, Geography
Skills for Printer Technician
Desired skills for printer technician include:
Basic Networking
Ability to troubleshoot and repair software and hardware issues
Bachelor's degree in Computer Science would be
Equivalent combination of education and experience * Current CompTIA A+ Certified Required
Lexmark printer repair
PC
Entire support ecosystem
Excel
HP printers and printer software
Identifying and troubleshooting issues related to System Configuration
Desired experience for printer technician includes:
Maya 3D Modeling experience a plus
Stop Motion and prior production experience, a plus
Two (2) years of college or technical training in a computer field and three (3) years of directly related experience in a Novell Netware or NT environment, or a combination of education and relevant experience for a total of five (5) years
AA Degree or equivalent in an appropriate and relevant discipline from an accredited school, college or university, and four
Experience in printer functionality
Able to demonstrate working knowledge of account-relevant applications -- Adobe Acrobat -- File conversion -- Graphic arts applications Able to demonstrate ability to send and receive email
Printer Technician Examples
1
Printer Technician Job Description
Job Description Example
Our company is looking to fill the role of printer technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for printer technician
- Understand SDWT 1 Basics and apply principle's to manufacturing floor activities
- Understand hazardous material handling and be able to perform HazMat techniques
- Be able to use Lotus Notes e-mail software packages
- Understand Basic Printer Processing and Print Machine Theory of Operation
- As time allows, work with shift leader, technicians, and/or supervisors to gain further understanding of machines, including how adjustments can be made to correct problems
- Be able to do accurate cycle and lot number checks, using cycle check sheets provided
- Document Machine parameters and follow set-up sheets according to SOP's
- Develop an understanding and appreciation for Continuous Improvement
- Performs troubleshooting of semi-complex Production assemblies
- Supports production by troubleshooting assemblies to root cause
Qualifications for printer technician
- Comfortable communicating to engineers and non-engineers
- Experience populating surface mount PCBs
- Familiar with engineering, manufacturing and quality control practices
- Familiarity with programming languages (Python)
- 2 Year Technical Degree or Certificate
- 1 year of experience screen printing microelectronic assemblies
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Printer Technician Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of printer technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for printer technician
- Performs component level troubleshooting and repair of circuit card assemblies (CCA)
- Invests an appropriate amount of time to troubleshoot a CCA based on its cost and assembly line needs
- Completes appropriate documentation for MRB disposition
- Assists Purchasing team in the disposition of rejected and repaired CCA’s
- Performs routine and semi-complex tests of Production assemblies per documented procedures
- Work assignments are planned, prioritized, and completed to meet the requirements of various internal customers
- Must demonstrate knowledge, understanding and compliance with established policies, protocols and procedures
- Sets up and operates various test & measurement equipment required to complete work assignments
- Consultant will be changing toner to start and move into full printer support and eventually laptop support once they are up to speed
- Installation, diagnose, maintenance and repair laser, inkjet, thermal and impact printers from multiple OEMs
Qualifications for printer technician
- 2 years of knowledge of screen printing machines and tools, including their designs, uses, repair, and maintenance
- 2 years of knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture of printed goods
- Experience with Laser trimmers
- Experience with programming belt furnaces
- Solder dipping processes
- Experience with wire bonders and component placement
3
Printer Technician Job Description
Job Description Example
Our growing company is looking for a printer technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for printer technician
- Support other IT equipment during low volume of printer/copier issues
- Installation, service, testing and troubleshooting of all hardware and software programs for the customer on site and in the field
- Troubleshoot computer hardware issues, operating systems, and antivirus and software issues
- Investigate and resolve trouble tickets quickly and efficiently providing root cause analysis as required
- Respond to, evaluate and prioritize incoming support requests, maintain SLAs and document support requests in ticketing system (ServiceNow)
- Perform installation and configuration of workstations, printers, cable distribution systems and other related equipment as applicable
- Excellent hardware diagnosing and repair skills, including disassembly and re-assembly of products
- Experience in network design, installation, and maintenance
- Excellent verbal and written communication skills to participate and engage in project meetings and technical work sessions with co-workers and customers
- The ability to complete training classes, personal study, and certification exams as assigned
Qualifications for printer technician
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcome
- High School diploma or equivalent and 2-4+ year's printer/copier service or industry related experience
- Repairs & performs preventative maintenance on hardware (black / white or color digital copiers)
- Utilizes systems in place for service call tickets, parts usage and transfer of inventory
- Will utilize websites, technical manuals, handbooks and technical publications to keep current with new equipment and enhancements to old
- Valid & Clean driver's license reliable transportation a must
4
Printer Technician Job Description
Job Description Example
Our company is looking to fill the role of printer technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for printer technician
- Back-up support for setting up new workstations, installation and delivery
- Perform media sanitization and destruction of equipment following prescribed guidelines
- Demonstrates good technical and customer relations skills
- Performs a full range of repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment
- Performs basic connected installation, setups IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices
- Follows daily inventory management process
- Provides secondary support for adjoining territories
- Engages with external customers for the purpose of determining service needs on equipment and ensuring the overall high level of customer satisfaction with the service that has been performed
- Exhibits professional appearance and behavior at all times
- Maintains a productive, professional relationship with all company personnel
Qualifications for printer technician
- Must be able to push/ pull/ lift/ carry 50+ pounds
- Associates Degree in Electronics or equivalent technical field
- Minimum 2-4 years experience in electro-mechanical and/or electronics manufacturing support
- Strong team player with ability to independently perform work assignments given minimal direction and instruction
- Work is typically performed in a temperature controlled, indoor environment
- Able to handle customer concerns with positive attitude while producing optimal results
5
Printer Technician Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of printer technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for printer technician
- Uses all copier equipment and PCs
- Necessary interface between lap-top, printers, encoders
- Provide support in assuring change-control process is followed from brand spec releases through to implementation on the shop floor
- Operates(to include set-up) maintains, and cleans printing equipment according tospecifications and procedures
- Performsquality/accuracy verifications, inventory control and correspondingdocumentation for all printing plates and printed batches
- Performsadjustment to printing equipment as needed to ensure output adheres to companyspecifications
- Performsroutine maintenance and operation related trouble-shooting and problem solving
- Responsiblefor maintaining competency for Printer Technician responsibilities
- Become the Technical Printer Service expert who can resolve problems onsite or remotely with phone support or remote diagnostics
- Full Scale troubleshooting and repair of color/ink and high volume color printers and is considered a resourceful go to person who can mentor and instruct others to drive field self sufficiency
Qualifications for printer technician
- Learn and be certified on products
- Able to work and contribute to a team environment
- Willing to submit to background screening and drug screening
- 2+ years in a wide format copier/printer technician support role
- Any experience in an IT/technical field
- Willingness to learn and dependability