Pharmacy Supervisor Job Description
Pharmacy Supervisor Duties & Responsibilities
To write an effective pharmacy supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included pharmacy supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Pharmacy Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Pharmacy Supervisor
List any licenses or certifications required by the position: BLS, CPR, BLCS, IV, ACLS, MTM, EMR, PTCB, PALS, GOLD
Education for Pharmacy Supervisor
Typically a job would require a certain level of education.
Employers hiring for the pharmacy supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Pharmacy, Education, Science, School of Pharmacy, Graduate, Pharmacy Technician, Department of Education, Management, Associates, English
Skills for Pharmacy Supervisor
Desired skills for pharmacy supervisor include:
Desired experience for pharmacy supervisor includes:
Pharmacy Supervisor Examples
Pharmacy Supervisor Job Description
- Plan and implement employee engagement activities
- Assume responsibilities for key ambulatory projects and initiatives as assigned
- Administer patient satisfaction survey, collect data, and provide reports and feedback
- Additional duties as assigned by pharmacy manager
- Plans, organizes and supervises the operations of all activities relative to pharmacy technician staffing
- Effectively coordinates and administered personnel policies and procedures in conjunction with selection, orientation, training, assignment and staffing, evaluation, discipline and discharging employees in compliance with applicable employment regulations
- May schedule employees and ensures that shift(s) are staffed
- Develops collaborative working relationships with Pharmacists, Nurses and other Medical staff
- Ensures Pharmacy is staffed cost-effectively and within department staffing policy
- Ensures that services are provided in a timely, accurate, effective, and cost-effective manner and in compliance with established policies and procedures and regulatory agencies
- Current California Pharmacy License with necessary continuing education to assure continued licensure
- Working knowledge of computer systems and/or software applications, including the PIMS system and Health Connect systems
- Completion of all KP Pharmacy required management training programs
- Must complete all KP required training for managing in a union environment
- Ability to manage in a Labor/Management Partnership environment
- Judgment – Makes decisions based upon job knowledge and experience
Pharmacy Supervisor Job Description
- Employee relations including coaching, motivating & counseling staff including administrating disciplinary action when necessary
- Directing and implementing department and pharmacy wide projects
- Tracking and reporting progress of projects
- Construct viable options and solutions to numerous Admissions and Customer Service activities and issues
- Review data, make a determination of impact and risk and determine the best course of action based upon the situation
- Analyze and interpret various financial reports and information in areas such as referral and call volume statistics
- Monitor the volume of incoming C2W claims, schedule accordingly, and oversee the workflow and efficiency of the Adjudicators, providing support as a supervisor liaison
- Monitor C2W and pharmacy systems to assure that all adjudicators are addressing real-time claims for all pharmacies supported by the CIC to ensure run times are met in a timely manner
- Monitor CIC and Operations queues for rejected claims
- Monitor all claim detail, activity, and outcome, as directed and report inconsistencies or areas of training improvement to Claims Manager
- Ability to plan and implement plans effectively
- Flexibility to work various shifts and rotate schedules as required
- Able to demonstrate proficiency in oral and written English-speaking communication skills
- Able to extract pertinent information from patients, or other sources, to apply to the patient's medical management plan
- Supervises all pharmacy personnel, including Relief Staff Pharmacists, Nuclear Pharmacy Technicians, Pharmacy Services and Delivery Associates, Interns and Externs
- Comfortable with repetitive tasks required
Pharmacy Supervisor Job Description
- In conjunction with Pharmacy Leadership, provide or direct the provision of training necessary to ensure competency of non-professional employees and skills maintenance
- Maintain Customer Relations with all facilities on a regular basis
- Maintaining compliance documentation with NYS BNE and Federal DEA departments
- Ordering and budgeting for the equipment needed
- Implementation of equipment, including coordination with facility & Pharmacy IT technicians
- Train/coordinate training for all nursing staff in use of the ADM
- Insure proper packaging for all drugs being stored in ADM’s
- Handles packaging/repackaging of narcotics, along with daily counts/ documentation
- Create monthly reports for GM’s/ Consultants/facilities/ corporate accounting
- Continually watch usage and adjust inventory content and quantity for all facilities/stations
- Bachelor of Science or Doctor of Pharmacy degree from a recognized Pharmacy school
- Of relevant working experience
- Bachelor’s Degree in Pharmacy from a five (5) year program, required
- ASHP-accredited residency or 2-3 years post graduate experience
- Current working knowledge of best practices in MTMP-related disease states
- Pharmacotherapy expertise for MTMP-related conditions and medications
Pharmacy Supervisor Job Description
- Oversee and coordinate activities in designated areas on a day to day basis
- Supervises the Pharmacy Technician staff and manages staffing needs to meet daily workload
- Approves final Pharmacy Technician schedule
- Reviews Pharmacy Technician performance and delivers annual performance evaluations
- Responsible for processing payroll for the Pharmacy Technician staff
- Assists in evaluating, coordinating, and implementing pharmacy services including training staff in operational procedures, functions in the IV room, and matters related to controlled substances
- Lead in demonstrating excellent customer service skills and appropriate pharmacy monitoring
- Develop productivity and quality standards for the department
- Managing diverse staff
- Coordinate, plan, manage, and monitor daily workflow to ensure team is satisfactorily meeting targeted objectives established for the department by implementing creative solutions to workflow and staffing challenges
- Previous experience preparing and conducting employee performance reviews strongly preferred
- Previous experience with employee scheduling preferred
- Previous experience with employee payroll processing preferred
- Demonstrated ability to coach and motivate employees strongly preferred
- Previous experience preparing and creating delivery routes strongly preferred
- Previous experience conducting staff meetings
Pharmacy Supervisor Job Description
- Provide 24/7 on-call support on a rotating basis with other Specialty Pharmacy team members to address urgent issues that arise outside of normal business hours
- Assist to develop, manage and integrate clinical services related to assigned area
- Assist to develop, coordinate and integrate drug preparation and distribution services for assigned areas
- Operate the departments within the budgetary parameters and financial objectives
- Maintain appropriate inventory levels of and ensure use of preferred products per formulary
- Develop and lead performance improvement, recommend process changes
- Providing all duties of personnel when needed
- Perform all duties as required by department
- Hiring, orientation, performance appraisals, promotions, disciplinary actions, scheduling, and maintenance of payroll records and time reporting for pharmacy technicians
- Conducting meetings to assure staff are appropriately briefed on departmental and health system updates and communications
- Proficiency with databases, spreadsheet, and word processing applications including Excel, Word and Access required
- Location/Facility – Waco, TX / BSWH Outpatient Pharmacy Hillcrest
- Three (3) years understanding of operations outside pharmacy
- Experience with Cerner PharmNet
- 1 to 3 years of supervisory experience or five years of technical experience in a healthcare environment may be substituted for the formal education requirement
- Demonstrated ability to be successful in healthcare information services operations and support