PC Tech Job Description
PC Tech Duties & Responsibilities
To write an effective PC tech job description, begin by listing detailed duties, responsibilities and expectations. We have included PC tech job description templates that you can modify and use.
Sample responsibilities for this position include:
PC Tech Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for PC Tech
List any licenses or certifications required by the position: CE, IAT, CCNA, SSCP, IA, IAM, MCP, MCSA, PC, II
Education for PC Tech
Typically a job would require a certain level of education.
Employers hiring for the PC tech job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Technical, Associates, Computer Science, Science, Education, Information Systems, Information Technology, Computer, Telecommunications, Administration
Skills for PC Tech
Desired skills for PC tech include:
Desired experience for PC tech includes:
PC Tech Examples
PC Tech Job Description
- Manage computers remotely using Bomgar
- Install computer software
- Handle computer security and password issues
- Install new system equipment, making additions and changes to both phone and computer systems
- Perform Outlook configuration
- Develop and maintain batch files used to install applications or map network drives
- Develop and maintain printers web application (HTML, HTA, and VBSCRIPT)
- Create and follow up on service tickets in CA
- Reset voicemail passwords in Call Pilot
- Manage network printers (see logs, reset printer, configure network settings, scan to e-mail settings )
- Able to follow up things in good manner responsively
- Responds to problem tickets and repair the malfunctioning equipment quickly
- 1+ years’ experience in desktop support and administration
- Familiarity and expertise in mobile devices (blackberries, Apple IOS, Android)
- Candidate must be able to work with limited supervision and with no instructions needed for routine tasks
- Skills and experience administering / supporting Microsoft Lync
PC Tech Job Description
- Assist internal partners and vendor support service groups to ensure proper escalation during outages and periods of reduced system performance
- Monitor and respond to facility hardware and software issues
- Provide support to network services and security groups
- Perform moves of associate’s computer equipment
- Work closely with EVHC IT and operations management the county EMS agency, and field staff to provide overall system support as required for proper system operation
- Function as a team member within the EVHC IT department local Operations, and the EMS Agency to accomplish the goals of the electronic PCR (ePCR) data system
- Maintain and secure all required tools and equipment
- Assist in developing and documenting improvements to current processes
- Assist coworkers in resolution of end users' technical issues
- Assist coworkers in the execution of established processes and escalations
- Open and active
- High School Diploma or equivalence exam
- Experience installing structured cabling
- 5 years’ experience in the set-up, configuration, use and troubleshooting of computers and Microsoft Operating Systems
- 2 years’ experience in Supervisor or lead role
- Positive, enthusiastic, and friendly attitude
PC Tech Job Description
- Remotely verify software licenses in a Windows 7 environment
- Perform basic Active Directory task such as password resets, adding/removing user groups
- Test, image and clean PC's, laptop, monitors, printers, and other related hardware
- Responsible for managing corporate infrastructure such as
- Productivity Services
- Responsible for managing desktop computing and mobile devices
- Responsible for on-boarding & off-boarding of new employees
- Procurement and tracking of hardware issued to team members
- Reconcile IT expenses and identify / recommend opportunities of cost savings
- Review system notifications / logs for the pro-active correction of issues
- Good level of English (both in oral and written)
- Nice, patient
- The types of technical products that we support are both hardware and software related and vary from client to client
- Familiarity with current Microsoft client operating systems
- Experience supporting/working in a mixed PC and Macintosh environment
- Experience with Mobile devices management such including Iphone, windows mobile and blackberries
PC Tech Job Description
- Support Security Operations Team as needed
- Perform On-Call rotation when required
- This tech will need to have an exceptional level of customer service, wide range of support experience
- Training specific to this role will be provided (should be about a two-week period)
- Must have a proven customer service background, very important!
- The oversight and compliance of computers, systems and digital media storage devices disposed through Property Disposition
- Run diagnostics to discover which Cisco equipment is not properly working
- Install and program new Cisco network equipment, test and evaluate the results
- Responsible for WAN support
- Configuration, implementation, troubleshooting of Cisco routers, switches, and firewalls
- Good oral and written communications skills and organizational skills
- Ability to maintain, track, and report project status and metrics
- Open to learning resort local phone system, and make simple adds/moves/changes
- Follow and enforce company guidelines, policies and practices
- 2 years’ experience in the set-up, configuration, use and troubleshooting of computers
- Quality workmanship and service-oriented
PC Tech Job Description
- Configure routing devices and protocols such as BGP, EIGRP, etc
- Analyze and take appropriate action to isolate network faults and take corrective action in an expeditious and timely manner
- Provide guidance to departments, divisions, elected officials, and municipalities in complying with network procedures
- Provide hardware/software and O&M support for Enterprise Energy Data Reporting System (EEDRS) servers
- Closes out all trouble tickets assigned and follows up to ensure user satisfaction
- Performs initial in-depth diagnostic and maintenance actions on PC systems, including research into projected PC requirements
- Tertiary phone support of incoming service calls providing backup when needed and as assigned
- Serve as point of contact facilitating Incident Management process
- Provide technical support for the physical/virtual server infrastructure
- Operate incident, change, and problem management ticketing systems, including operating system security & patch management
- MCP certification preferred upon hire and required after 6 months
- Ability to obtain and maintain a government security clearanceBachelor Degree or higher
- Minimum Bachelor degree(or equivalent education)
- Contributes well in a team environment
- Excellent work ethics (documented)
- Bachelor degree in Computer Science, Engineering or related field preferred