Office Services Specialist Job Description
Office Services Specialist Duties & Responsibilities
To write an effective office services specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included office services specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Office Services Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Office Services Specialist
List any licenses or certifications required by the position: LEDS, MCSE, OS
Education for Office Services Specialist
Typically a job would require a certain level of education.
Employers hiring for the office services specialist job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, History, Office Technology, Health, Social Service, Associates, School of Business, Business, Finance, Criminal Justice
Skills for Office Services Specialist
Desired skills for office services specialist include:
Desired experience for office services specialist includes:
Office Services Specialist Examples
Office Services Specialist Job Description
- Serves as the subject matter expert for Agilquest/OnBoard, Spaces Application, Navigator, Service Desk, RETS and AV equipment operation
- Develops an online newsletter or communication tool to update customers on changes, special events
- Please note this role does not directly supervise administrative staff
- Generate site list of appropriate investigators according to the needs of the sponsor and specifications of the protocol
- Coordinate collection and analysis of country / regional Feasibility / Site Identification information to meet timelines of proposal process and independent feasibility assessments
- Distribute, track, negotiate and review the Confidential Disclosure Agreements (CDAs) for Feasibility / Site Identification with assistance from Management / Legal department as appropriate
- Distribute, track and review Site Questionnaire Forms for Feasibility / Site Identification for completeness, site capability and suitability of investigators
- Manage the investigator database entry and quality, ensuring complete investigator and site information is collected, and monitor for duplicate entries
- Maintain and update company information repositories and databases As needed you may support in activities to attract more studies to Netherlands to ensure a healthy pipeline of new incoming projects
- Set up directional signage and message boards for events and meetings and assist departments in setting up offices and meeting room space
- Management of Client query process against Service Level Agreements
- Establish/Develop Internal processes and controls to ensure all Client deliverable Service Level Agreements are met
- Manage Internal Hubs to achieve 100% timeliness and accuracy
- Management of Ad-hoc project work as directed
- 5 years of experience handling telephones and customers in a very busy, complex office setting - or an equivalent combination of training and experience
- Ability to work in a stressful environment and to put people at ease
Office Services Specialist Job Description
- Generate site list of appropriate investigators in accordance with the needs of the sponsor and specifications of the protocol
- Reconcile and interpret Feasibility / Site Identification data to provide country level assessments and recommendations for country site numbers, recruitment rates, timelines and screen failure rates
- Manage the investigator database entry and quality, ensuring complete investigator and site information is captured, and monitor for duplicate entries
- Maintain and update company information repositories and databases
- Supervise, monitor, or coordinate activities of subordinates
- Apply functional knowledge and respond to matters requiring comprehensive knowledge of department policies and procedures
- Analyze and resolvs difficult problems
- Coordinate or perfors data collection, analysis, reporting, documentation and other duties to ensure accurate and timely processing
- Recommend new or revised department policies and procedures
- Maintain unit documents such personnel and financial records
- Ability to learn a wide range of OFSB, Payroll and Human Resources programs, policies and services, and to disseminate information about the same to others
- Excellent people skills, a strong customer service orientation, and the ability to communicate effectively with a diverse group of individuals
- Self-starter with good decision-making skills, and the ability to multi-take and prioritize
- Strong communication skills – particularly during telephone conversations
- Proficiency in MS Office applications and Georgetown Management System (Workday)
- Experience with project and event management and/or coordination of educational and/or mid-sized wellness events
Office Services Specialist Job Description
- Act as primary contact for assigned function with outside organizations or other departments and ensures necessary follow up occurs
- Coordinate with other departments to resolve issues and accomplish goals
- Communicate with other academic units regarding international population and international documents
- Develop and maintain effective working relationship with other international departments
- Examine and evaluates foreign academic documents (secondary and postsecondary education)
- Communicate directly with international students participated in special programs
- Perform data entry for international students
- Provide information to federal agencies and other agencies
- Work/assist with other duties as assigned
- Keen problem solver with the unique ability to think on your feet
- Familiarity with HIPPA regulations
- Content management, Drupal experience
- 3 to 5 years of progressively responsible experience in research administration, specifically pre-award and research development
- Ability to multi-task within fast paced environment
- Commitment to high professional standards of quality, integrity, and service to university research faculty
- Provides technical guidance and assists co‐workers as requested
Office Services Specialist Job Description
- Exceptional ability to build trust and communicate with members in order to fully meet their needs
- Competence to maintain a high level of accuracy and proficiency in all aspects of account maintenance
- Ability to meet adherence expectations
- Highly motivated with the capacity to work as a team player and also as an individual contributor
- Desire to revolutionize consumer driven healthcare
- Manage, support, and maintain servers and tools that allow for remote and automated deployment of operating systems, patches, updates, drivers and security items to thousands of desktop, laptops and mobile devices across the entire university system
- Apply independent judgment, through testing and research, to keep up to date and deprecate shared content on endpoint management services, included but not limited to software packages, drivers, OS and boot images, configurations, and items in support of security policies
- Work with unit IT Professionals and Help Desk personnel to analyze issues and provide ongoing guidance and solutions related to the services
- Analyze and provide usage, security, compliance, and inventory data to respective groups
- Communicate to stakeholders, contributors, unit IT Professionals, Tier I Help Desk and end-users, via appropriate communication channels, about service offerings and issues
- Communicates regularly with financial advisors, management, outside investment, stock transfer agents and others to
- In‐depth knowledge of administrative requirements related to wealth management products, services and practices
- Understanding of legal, regulatory and tax implications of wealth management transactions
- Knowledge of the securities industry and terminology, including such terms as remainder man, donors, overdrafts, transfer
- Valid Texas Driver’s License without violations
- Operate motor vehicle for post office mail pickup and drop-off
Office Services Specialist Job Description
- Apply interoperability standards and best practices as adopted by the organization
- Participate in the creation and adherence to Standard Operating Procedures, guidelines and processes
- Contribute to, and perform, quality assurance procedures, as necessary
- Participate in supporting the full life cycle of an endpoint from procurement and inventory, to setup and reporting, through proper disposal
- Regularly attend training required to keep current with changes in technology
- Participate constructively in meetings with relevant, concise and reasoned analysis of topical matter
- Understand the applicable processes and procedures of the organization and make recommendations in the continuous improvement of those processes and procedures, providing for management analysis and recommendations on improvements
- Work non-traditional hours and respond to on-call requests to provide 24 x 7 service availability
- Create, update, test, research and deprecate shared content on endpoint management services
- Create and maintain automated solutions to provide efficiencies for the service, team members, and unit IT via programming or use of third party services
- Ability to operate handcarts, flatbed carts, and to lift up to 50 lbs
- Intermediate MS Word, MS Outlook, MS Excel
- Bachelor’s degree or equivalent combination training and experience
- Three or more year’s administrative experience in enrollment services or in a comparable college or university setting
- Knowledge of student privacy standards and practices including the Family Education Rights and Privacy Act (FERPA) preferred
- Excellent desktop computer skills including Microsoft Office, and excellent math and problem solving skills preferred