Night Auditor Job Description
Night auditor
provides quality Assurance support to Operational laboratories including, but not limited to: room clearances, product and raw material inspections and release, training, and facility inspections.
Night Auditor Duties & Responsibilities
To write an effective night auditor job description, begin by listing detailed duties, responsibilities and expectations. We have included night auditor job description templates that you can modify and use.
Sample responsibilities for this position include:
Audit room rates, charges, reconcile and balance revenues generated as per night audit checklist
Follow cash handling procedures as outlined by the accounting department
Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue
Perform all Guest Service Representative functions as required
Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program
Reconcile the food and beverage point of sale system, for each outlet, to the PMS system
Check in/ Check out the hotel guest
Hotel Security
To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel
To find suitable solutions to meet customers needs depending on the possibilities available at the hotel
Night Auditor Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Night Auditor
Typically a job would require a certain level of education.
Employers hiring for the night auditor job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in General Education, Education, Hospitality, Technical, Accounting, Associates, Graduate, Computer, Management, Business
Skills for Night Auditor
Desired skills for night auditor include:
Security procedures
Packages
Room rates
Promotions
But not limited to
Room categories
Excel
Outlook
Principles and processes for providing customer and personal services
Computer software Word
Desired experience for night auditor includes:
To carry out all necessary operations when guests arrive and depart (check-in / checkout.)
Respond to a wide range of guest requests and promote hotel facilities
Manage invoicing payments and cash operations during the day shift
Check the “room report” and keep housekeeping informed of any modifications
To take reservations and business enquiries out of office hours
To take food and drinks orders and promote the F&B offer
Night Auditor Examples
1
Night Auditor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of night auditor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for night auditor
- Deal with all cheques, cash and credit transactions in accordance with finance policy and procedures
- Answer switchboard in a courteous manner ensuring accurate recording and prompt delivery of all messages
- Ensure the security of hotel “keys” and be responsible for the safety and security of the building
- Know procedures to follow in the event of a hotel emergency
- Be totally conversant with PMS, daily balance process, running reports and compilation of daily statistical information as required by finance policy and procedures
- Prepare billings for Account Receivable in line with finance policy and procedures
- Complete computer systems back-ups and save in accordance with finance policy and procedures
- In the absence of the Night Manager take responsibility for night staff
- Be competent in the taking of reservations, up-selling where possible to maximise on average room rate
- Supervision of night lobby services including car parking and portering, ensuring guest arrivals and departures are as efficient as possible
Qualifications for night auditor
- Be aware of room availability and sensitively manager overbooking situations where late night “bumping” is required
- Ensure telephones are answered promptly and professionally following service procedures
- Fully aware of the action to be taken and ensure the safety of guests and staff in the event of an emergency such as fire, armed hold up or bomb threat in accordance with procedures laid down in emergency policies and procedures
- Research, recommend and liaise with the Front Office Manager regarding procedures to improve the overall efficiency of the department
- Report immediately to the Front Office Manager or EAM unusual occurrences or security issues, ensure correct documentation has been completed
- Ensure maintenance requests are completed and forwarded to AM shift Assistant Manager
2
Night Auditor Job Description
Job Description Example
Our growing company is looking to fill the role of night auditor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for night auditor
- Program wake-up calls, order newspapers and ensure they are delivered
- Communicate through the Front Office logbook to pass on important operational and guest information
- Ensure that the guests are completely satisfied at every stage of their stay with us, from check-in to check-out
- Answers front desk telephones
- Welcomes guests as soon as they arrive with authenticity, warmth and love
- Carries out all operations concerning guest arrival and departure
- Administrative duties including running the night audit, preparing the end of day reports, updating financial figures and reports
- Acts as ‘Manager on duty’ in the absence of the Night Manager
- Assists with serving the guests in the bar and delivers any room service orders
- Cleaning duties as and when required
Qualifications for night auditor
- Late/Overnight shift (11pm -7am)
- Flexible and long hours sometimes required, must be flexible to work weekends and holidays
- Ideal candidate will have a minimum of 1 to 2 years of hotel front desk experience with night audit experience preferred
- Must have a valid driver’s license and be able to successfully pass a driving record check
- Ability to work in a computer based, multi-task environment
- Spontaneous and empathic, dynamic
3
Night Auditor Job Description
Job Description Example
Our company is growing rapidly and is hiring for a night auditor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for night auditor
- Do the PMS nights run
- Need to work as part of the night reception team providing an efficient, effective and attentive service to all our guests you will prepare snacks, breakfast and serve at the bar
- Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately programming wake-up calls
- You will be making sure that tickets match to the revenue that is being indicated in our point of sale systems
- You will also be checking if the bucket is in balance to what is being indicated by the point of sales systems
- You will need to take the information gathered from the night and transfer the information into the daily revenue report and make sure that the report is balanced and accurate
- You will also be responsible for processing the credit cards
- When you have completed your audit, you will need to send out the report to the management team
- You are also the person responsible for taking any reservations that come in , late check-ins and early check-outs
- You will also be taking any In Room Dining (IRD) orders and taking care of any guest requests
Qualifications for night auditor
- Experience in a similar role, minimum 24 months, 5 star luxury preferred
- Hold General Manager license, Senior First Aid and Food Hygiene certificates
- Physically fit and have a can do attitude
- This position is open to all students who are eligible to work on campus and will be employed through Other Personnel Services (OPS) or Federal Work-Study (FWS) and must maintain a 2.0 grade point average
- Knowledge of Opera and of Micros system
- Ability to work Firday night
4
Night Auditor Job Description
Job Description Example
Our innovative and growing company is hiring for a night auditor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for night auditor
- The night auditor responds to the Controller and will be working close with the Front Office Manager due to sharing some duties of Front Office
- To follow the list of night audit procedures and generate the relevant reports for the relevant departments
- Writes a nightly activity report for hotel management
- Run find trial balance to post rooms and close day
- Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required
- Perform duties of front desk agent as assigned
- Answer all calls incoming to hotel and hotel guests
- Provides constant feedback to direct supervisor concerning service issues, including guest desires, complaints and comments
- Highly knowledgeable of Hotel Evacuation procedures, Emergency response procedures, workers compensation and incident reporting
- Check guests in and/or out
Qualifications for night auditor
- Hours are 11pm-7am weeknights and weekends
- Experience in Opera preferred
- Must be able to work overnight from 11pm to 7am
- Computer literate is a must
- Previous Night Audit experience preferred
- Highly responsible & reliable Ability to work cohesively as part of a team
5
Night Auditor Job Description
Job Description Example
Our innovative and growing company is hiring for a night auditor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for night auditor
- Operate/handle telephone lines
- Escort incoming guests to their rooms when feasible
- Reconcile all daily front desk agents' work
- In the absence of the MOD or Night Audit Supervisor, investigate all service and safety issues reported during the shift to find their cause, and give recommendations to avoid repeated issues
- Inputting report figures
- Front Desk and Food and Beverage credit card transaction reconciliation
- Displaying a strong understanding of hotel emergency procedures (fire, disabled guests )
- In charge of the Front Desk during the night (check-in, check-out)
- Carry out checks on daily revenue as per hotel standards
- Carry out all revenue reconciliations
Qualifications for night auditor
- Previous Front Office experience (Night Audit preferred)
- Previous experience using a hotel PMS, Opera or Fidelio preferred
- Current eligibility to work in New Zealand
- Ability to multi-task and cope well under pressure
- Secure and reliable transport as shifts are predominantly nights
- Hilton systems experience preferred