Manager, Revenue Cycle Job Description
Manager, Revenue Cycle Duties & Responsibilities
To write an effective manager, revenue cycle job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, revenue cycle job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Revenue Cycle Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Revenue Cycle
List any licenses or certifications required by the position: CPC, PMP, CCS, CAP, ACHE, HFMA, BLS, RHIT, RHIA, CCDS
Education for Manager, Revenue Cycle
Typically a job would require a certain level of education.
Employers hiring for the manager, revenue cycle job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Healthcare, Finance, Administration, Education, Accounting, Management, Business/Administration, Associates, Healthcare Administration
Skills for Manager, Revenue Cycle
Desired skills for manager, revenue cycle include:
Desired experience for manager, revenue cycle includes:
Manager, Revenue Cycle Examples
Manager, Revenue Cycle Job Description
- Staffing meetings, discussions and planning/interviews
- Building strong personal relationship with key associates of executive clients
- Creating and executing account strategy to assure that we are aligned with partnership
- Achieving SLAs (service level agreements) with high level of client satisfaction, diagnosing client issues for full resolution with root cause analysis
- Providing knowledge and industry expertise to our key partners
- Reviewing working reports to proactively identify potential issues and participating in business reviews and regular face-to-face meetings in conjunction with service delivery or senior service delivery peer
- Responsible for consistent communication with assigned practices regarding improvements and/or deficiencies around revenue cycle performance
- Evaluating the clients billing needs
- Creating and educating customers on best practice workflow
- Responsible for content build in the software to ensure good billing workflows
- Prior experience with auditing and internal controls review in a healthcare revenue cycle strongly preferred strong understanding of compliance issues, their importance and consequences
- Possess in-depth knowledge of local health care rules and regulations, insurance company laws and regulations, including billing, coding and documentation requirements
- Demonstrated ability to lead multi-disciplinary teams through complex, medical, social and financial conversations
- Ability to analyze trends, develop and maintain performance goals and regularly provide information to senior management
- Must be able to demonstrate effective written and verbal communication skills, training and facilitation skills
- Demonstrated ability to provide superior customer service
Manager, Revenue Cycle Job Description
- Establish working relationships with key department heads and staff members throughout the institution
- Serve as a member of the institutional billing compliance committee and participate in standing and ad hoc institutional committees and work groups to address issues related to hospital or physician billing
- Review policies and procedures with a focus on continuous improvement efforts
- Facilitate closes processes within the assigned function(s) on a routine basis
- Within new or expanded services, deliver RCM and coding expertise against defined Product initiatives
- Drive and execute the relative pilots/alpha/beta testing experiences, from the Product standpoint, including recruitment of customers/prospects, identification and organization of targeted learnings to bring an opinion to other teams, gap-filling, and service requirement to GA - affording overall program support to all the various stakeholders
- Financial Operation
- Audit Productivity
- Maintains effective, consistent communication with Revenue Cycle team
- Identifies issues and risks and communicates to the appropriate parties
- Skilled in coaching, counseling, and developing others to achieve operational objectives
- Eligibility requirements for special circumstance coverage
- Comprehensive knowledge of laws, rules, regulations, procedures and departmental policies relating to admissions and eligibility for reimbursement from Medi-Cal, Medicare and other public and private medical/financial assistance programs including Title 22 of California Administrative Code
- Experience with healthcare organization preferred
- Ability to travel up to 100% by various conveyances
- Minimum of 5 years of Hospital Revenue Cycle environment experience
Manager, Revenue Cycle Job Description
- Identify internal and external opportunities (contract language, processes) to facilitate effective operations
- Work as a liaison between the overpayment resolution staff and other SSC staff
- Define the scope of the project in collaboration with senior management and transfer them into a project plan
- Establish improved systems functionality to ensure goals of RCM team are met
- Collaborate with IT department in support of billing processes and management reports
- Aid in test of system functionality prior to release of changes to production environment
- Document policy and procedures relating to programs
- Lead and facilitate meetings and team activities
- Report and escalate to manager as needed
- Adept in problem solving and resolving conflicts
- Strong written and verbal communication skills and a strong affinity for customer service and dealing with people
- Ability to work in a fast paced, self-directed and team environment excellent problem solving, organizational skills and professionalism
- Ability to work and speak to (influence) all levels of leadership within client organizations, TPS
- Perform highly complex management-level duties supporting all aspects of revenue cycle and billing operations for the UW Medicine Reference Lab with responsibility for $30M+ revenue annually
- Preauthorization Program, Registration, Claims, Payments & Credits, Insurance Follow-Up, Client Follow-Up, Patient Accounts & Inquiry, Revenue Cycle Reporting, Funds Flow Management
- 3+ years working in a client service, business development, or sales role
Manager, Revenue Cycle Job Description
- Develops recommendations for departmental budget in consultation with the Director
- Monitors budget performance
- Authorizes purchase of office supplies and equipment under $500.00
- Manages staff and has responsibility for hiring, firing, performance management, and results of the assigned area
- Approves PTO usage and overtime requests
- Assures that initial and ongoing training occurs for all employees
- Approves initiation of disciplinary proceedings for any subordinate, in consultation with Human Resources
- Solves difficult payment and associated Mount Sinai practices or network problems (whether Hospital or FPA based)
- Initiates and answers pertinent correspondence
- Prepare and communicate month end summary reporting schedules to hospital and corporate leadership
- Must be detail oriented, organized, and have strong multitasking abilities
- Ability to demonstrate supportive relationships with peers, vendors, partners, and corporate/facility executives
- Experience with MS PowerPoint preferred
- Bachelor’s Degree in Accounting, Healthcare Administration or equivalent and five years of professionally related experience in a physician practice setting
- 3+ year years of medical billing experience preferred
- Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing
Manager, Revenue Cycle Job Description
- Develop action plans and track progress towards successful implementation
- Develop deep understanding of company product offerings for effective communication with patients, payers, and clients
- Identify and communicates changes in regulatory environment
- Oversee the job functions of staff as it relates to the process flow and encourages ongoing skill development and hands-on problem solving within and outside the department
- Act in a proactive manner to identify issues, develop resolution and implement change within department/organization objectives
- Assists in the development of short and long term goals and objectives for the RCM Department
- Serves as the central point of communication for the Revenue Program
- Provides regular status reporting and issues escalation/resolution to the Access and Revenue Application Manager and Program Manager
- Responsible for the oversight of front office duties to include scheduling, check-in, and co-pay/co-insurance collection
- Lead engagements and analyze and document provider revenue cycle processes, while focusing on specific areas of concern identified by using current revenue cycle methodologies
- Ability to work independently part of an extended, cross-functional teams
- Two to four years' experience in healthcare reimbursement, working specifically with collections preferred
- Minimum of two years' related supervisory experience preferred
- Billing, collection and posting experience
- Able to interact with providers and practice managers
- Intermediate to Advanced computer skills and proficiency in MS Word, Excel, Outlook, Database management/maintenance, and Internet usage