Loan Operations Job Description
Loan Operations Duties & Responsibilities
To write an effective loan operations job description, begin by listing detailed duties, responsibilities and expectations. We have included loan operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Loan Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Loan Operations
List any licenses or certifications required by the position: LEAN, ABL, WLO, KYC, CFA, CPA
Education for Loan Operations
Typically a job would require a certain level of education.
Employers hiring for the loan operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Finance, Education, Business, Accounting, Economics, Business/Administration, Management, Spectrum, Communication, Real Estate
Skills for Loan Operations
Desired skills for loan operations include:
Desired experience for loan operations includes:
Loan Operations Examples
Loan Operations Job Description
- Work with internal trade closing group on settlements of secondary trades of new issues syndicatins
- Be accountable for managing the workflow through the middle office both directly
- Be a primary partner with the line of business managers and their front line loan staff with respect to the administration of their loan processing and servicing
- Maintain productive and respected working relationships with branch staff, lending officers, and credit administrators
- Establish and maintains processes and procedures to ensure quality customer service, servicing, processing and disbursements
- Manage the Credit Lead queue may assign due diligence and closing tasks to middle office loan closers
- May handle any overflow of Credit Lead queues and clears any existing work backlogs
- Assist the middle office loan closers, client relationship associates and relationship managers to troubleshoot Credit Lead and ELO issues
- Provide training on Credit Lead system through Credit Lead Liaisons to staff as needed and provide technical support and guidance
- Implement and maintain ongoing monitoring of individual and departmental productivity measures
- University degree/college diploma or equivalent work experience required
- May oversee or handle directly more complex or unique transactions
- Administer Bank policies and procedures and ensures compliance with applicable laws and regulations
- Recommend improved processes and implements department policies, procedures and systems
- Represent Vectra Bank in affiliate-wide middle office and Credit LEAD user group
- Assist with financial operations tasks around debt portfolio and third party vendor including fundings, pre-payments, terminations and renewals
Loan Operations Job Description
- Ensures staff compliance in accordance with all bank policies and procedures
- Motivate and reward desired behaviors through feedback and utilization of varous reward and recognition programs
- Responsible for working with business partners in Closing, Lending, Risk to understand and institute validation practices appropriate for the products
- Interact with clients (Hedge Funds/ Closed ended funds), agent banks and other departments (Fund Accountants, Operations
- Provide service to patrons at the front desk or by phone and assist patrons in filling out forms and requesting materials on departmental web page
- Proactively lead and influence to establish positive working relationships across the organization with auditors and examiners
- Supervise servicing of loans, including preparing monthly loan statements, assessing loan true-up payments, and collecting and applying cash payments
- Oversee interaction with borrowers with regards to loan statements, system performance issues, loan status, collections, and general inquiries with a goal of providing excellent customer service
- Manage ongoing servicing on Intercompany loans and, including execution of drawdowns, repayments, amendments, documentation retention
- Respond to inquiries and requests regarding loan balances, activity, operational issues
- Knowledge of banking systems required
- Business acumen - working knowledge of the Multifamily business environment , loan life cycle and real estate underwriting
- Strong communications skills - ability to convey clear and concise correspondences the ability to influence and drive executions
- Proficient technology skills - Excel/Word/Power Point
- At least 5 years of experience in supervising syndication and participation loan operations, Asian Corporate Banking Systems knowledge is a plus
- Commercial Loan knowledge required
Loan Operations Job Description
- Assist ICF/CASH Accounting team in the closure of open items
- Produce productivity and management metrics
- Identify opportunities to improve efficiency and reduce manual intervention in booking and servicing of transactions
- Participate in building test cases for new ICF solutions and perform user acceptance testing for production releases
- Ensures the delivery of loan services/products to internal and external customers
- Ensures compliance with bank policy and all applicable federal regulations and state laws
- Provides coaching and career leadership development for supervisors and team leaders
- Prepares reports and analyzes key metrics
- Maintain files, documents, collateral, notes
- Be responsible for verifying completeness of files with necessary documents and collateral, identify exceptions and ticklers
- Control and manage a portfolio of active credit facilities serving as the Loan Administrative Agent for Commercial Syndicated Loans
- Process loan requests (draw downs, pay downs, interest payments)
- Work closely with respective business units and other internal partners to align needs and provide support as needed
- Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees and letters of credit, and comprehensive testing of system enhancements
- Review of, and extraction from, legal documents for compliance, interpretation and operational viability and support
- Develop, design, and implement inter-departmental controls and risk reducing processes with the primary goal of maintaining accurate books and records
Loan Operations Job Description
- Answer questions and follow up with internal lending line partners
- Process review and standardization recommendations
- Perform other duties as assigned including other commercial loan servicing activities
- Reconciliation breaks
- Student account balances for active/non-active status and accuracy
- Debit balances to determine if funds are scheduled to cover balances and investigate why any funds have not been received
- Federal and State government, bank, and private funding status/issues
- Contribute to any follow up private loan training at the campus level
- Accurately data enter a high volume of new commercial loan bookings, payments, and advances in system
- Process entries to general ledger and create general ledger tickets for commercial loans
- Primary and secondary loan trading experience
- Syndication product/industry knowledge
- Systems and market platform experience, particularly ACBS, Loantrak, Clearpar, Intralinks, and Syndtrak
- Setting up insurance records in Strategy
- Updating insurance records in Strategy
- Sending out renewal & non-compliance letters
Loan Operations Job Description
- Communicate and follow up with Loan Administration, Residential Lending, and Senior Lenders to gather information and resolve issues
- You will perform implementation and maintenance of simple commercial loan products and letters of credit into Bank systems
- You will understanding and translating into the Bank systems loan documents and credit approvals
- You will also communicate and respond to inquiries from Lenders, various groups within Global Loan Operations, Credit Reporting, Accounting on any related loan questions
- In addition, you will assist client groups and lenders in understanding the basics of the Bank systems Research and solve the general ledger outages related to loans
- You will work with your manager with providing back up documentation for internal and external auditors
- Process non-post
- Update rates on Fiserv and Laser Pro
- Process loan payments received via US Mail
- Process force placed insurance on loan accounts
- Requesting receipts for non-escrow loans
- Completing quarterly reports for securitized loans
- Strong communication and interpersonal skills, proficient mathematical skills
- 5+ years managing operations staff within financial services
- Experience managing a minimum of 10 people
- Experience working with Venture Capital or Private Equity