IT Administrator Job Description
IT Administrator Duties & Responsibilities
To write an effective IT administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included IT administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
IT Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Administrator
List any licenses or certifications required by the position: ITIL, MCSA, MCSE, CISSP, EMC, DELL, SSL, GCIA, JAMF, IAT
Education for IT Administrator
Typically a job would require a certain level of education.
Employers hiring for the IT administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Technical, Information Technology, Business, Information Systems, Engineering, Administration, Associates, Computer
Skills for IT Administrator
Desired skills for IT administrator include:
Desired experience for IT administrator includes:
IT Administrator Examples
IT Administrator Job Description
- Assist in maintaining and upgrading Corporate IT-owned applications, servers and supporting infrastructure
- Perform preventative maintenance to ensure that all corporate IT assets remain in satisfactory operating condition
- Assist with administering Systems Service
- Address tier 3 customer support issues escalated from Help Desk
- Interpret business requirements and write technical specifications
- Manage and monitor production database environment
- Backup and recovery of production database environment
- Understand and manage all database related controls
- Database Patch Management and Version Control
- LANDESK – servers and computers park administrations (Monitoring and reporting
- High level of competence in managing and using configuration management solutions for various architectures (i.e., SCCM, Puppet, Chef, Shavlik, etc…)
- Advanced scripting capability
- Highly motivated and self-driven, capable of contributing within a team working solo with little instruction
- Basic NERC CIP Version 3 and/or Version 5 knowledge
- Industrial Controls Systems (ICS), Supervisory Control and Data Acquisition (SCADA), and Distributed Control Systems (DCS)
- Beginner to intermediate proficiency with rack server hardware, Client, Dell, etc
IT Administrator Job Description
- DiskExtender Administrator
- Assists in preparing and administrating department documents, spreadsheets, composing and coordinating events with vendors, contacts, and visitors
- Communicate with end users to review and status Helpdesk service requests (on-line and in-person), coordinate hardware and software incidents with IT staff to support incident resolution if possible
- Provide initial technical phone support including assistance with incident troubleshooting in a timely manner and coordinating issue resolution with IT staff, vendors and customers
- Accurately monitor, record, update, and document requests using the IT service desk system
- Create, process and file purchase requisitions for IT hardware / software and process / download orders using on-line websites as required
- Track, coordinate and document renewal of all annual hardware / software contracts
- Publish and maintain relevant support documentation for PPI systems, BCP and maintain IT standards compliance
- Maintain end-user and customer confidence by keeping commitments and giving accurate and concise assistance in a timely professional manner
- Escalate technical issues to IT staff / Management to support problem resolution
- Intermediate proficiency with Microsoft Office and Visio 2010
- Knowledge network components, TCP IP, DHCP, DNS
- Able to work alone and complete tasks in a timely manner
- VMware vSphere and all related components such as vCenter, High Availability, and Fault Tolerance in vSphere 5.x-6.x
- Enterprise storage solutions such as NAS, FC and iSCSI SANs and their integration with VMware system through the use of proprietary SAN OS, EMC and HP
- Exchange (2013) along with specific server roles and High Availability options
IT Administrator Job Description
- Design, installation and maintenance of network equipment (hubs, switches, routers)
- Monitoring and maintaining of all computer systems (servers, storage ) and networks
- Setting access on file resources, databases
- Installation and maintenance office IT equipment (printers, fax, copy )
- Responsible for day-to-day system administration (creating, configuring, building, deploying and managing SCCM systems)
- Builds server operating systems images appropriate to meet the requirements of various projects
- Handles elevated server, application and hardware trouble tickets in accordance with Service Level Agreements (SLAs)
- Take ownership of the administration process, including managing the contract approval procedure
- Management of administrative tasks ensuring deadlines are met and delivery is of a standard expected by the team
- Review of key forms and information prior to initiating contract approvals processes
- Backup, Replication and clustering technologies, Disaster Recovery implementation at various levels
- VOIP systems, ShoreTel
- Microsoft Office Suite support 2013
- Blackberry (BES), Apple, Android mobile technologies
- At least 3 years of database administration experience in a commercial environment
- Strong troubleshooting and analytical skills of all server Operating Systems and backend applications
IT Administrator Job Description
- Liaise with internal and external stakeholders at all levels and ensure contracts are signed by the appropriate stakeholder in a timely manner
- Manage the input and output of supplier governance forums across a portfolio of projects, including preparing materials, managing action logs and finalising and distributing minutes
- Coordinate suppliers and internal stakeholders to ensure timely input to supplier governance forums
- Build and maintain good relationships with supplier and internal stakeholders
- Collate and provide contract administration and contract management reports
- Timely escalation to Senior Contract Analyst and to the broader team as needed
- Provide efficient ad hoc support related to contract and commercial management
- Working and support other sites in Europe ,USA
- Proactively taking responsibility within the IT service management lifecycle, including incident and request management
- Dealing with phone calls and emails from users with IT issues and following processes to deliver successful outcomes
- You manage and install server hardware, operating systems and application software
- Hardware and/or software technical certifications (A+, MCP, MCSE)
- An understanding of fundamental business principles (development, finance, accounting, value chain)
- Experience in the deployment and management of Microsoft SharePoint a plus
- Experience in the management and deployment of SAN technology a plus
- Experience with deployment and management of Antivirus products, backup systems required and asset management, service desk systems
IT Administrator Job Description
- Identify opportunities for Continuous Service Improvement
- Adhere to all IT policies and procedures, including those for security, Data centre standards, desktop standards
- Strong ability to meet objectives within a limited time frame
- Ability to work in an efficient and organised manner
- Accountable, flexible and adaptable
- Support project staff on all scheduling activities
- Coordinates preparation internal and external reports through gathering, analyzing and summarizing data and information from the departments
- Support project targets and goals
- Leads IT discussions between business and/or IT partners and proposed customers/service providers
- Demonstrates effective communication with personnel, peers and management team
- Bachelor's degree required or equivalent experience in information technology or a related field
- Ensuring continuity and cohesion in the maintenance of the applicationsunder your responsibility
- 5+ years of experience deploying and maintaining computer hardware and software
- Customer Service - Works well with users containing varying levels of knowledge, experience and technical abilities
- Interpersonal Skills – Focuses on solving conflicts
- 6 years' experience in the installation, configuration and the maintaining of operating system workstations and servers