Information Specialist Job Description
Information Specialist Duties & Responsibilities
To write an effective information specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included information specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Information Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Information Specialist
List any licenses or certifications required by the position: CISSP, MCSE, CNE, OSX, II, SANS, ISO, CISA, GSEC, ISACA
Education for Information Specialist
Typically a job would require a certain level of education.
Employers hiring for the information specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Computer Science, Medical, Medicine, Engineering, Graduate Education, Information Technology, Information Science, Graduate, Business
Skills for Information Specialist
Desired skills for information specialist include:
Desired experience for information specialist includes:
Information Specialist Examples
Information Specialist Job Description
- Weekly Status Reports per LOB
- LOC Reports
- Mobility Reports
- Sourcing Reports
- Provide writing support to OCR by synthesizing relevant parts of existing resources and policies to create first drafts of clinical research SOPs
- Provide project management support to OCR throughout the entire life cycle of each SOP, including planning, scheduling, and leading brainstorming and editing meetings
- Attend weekly teleconferences with the client
- Respond to inquiries (phone, Web, e-mail, chat, U.S. mail, and fax) about oncology and cancer conditions in English and Spanish
- All tier III escalations, Analyzing, detecting, and responding to unauthorized activity within the global computing environment, and managing the identification, containment, eradication, and recovery of larger incidents
- Coordinate activities with other Analysts and field site personnel, managing workflow and updating of Incident Management and trouble ticket systems, providing timely and accurate status updates of ongoing activities
- Investigate network incidents and events
- Analyse and review escalated cases until closure
- Understanding of network protocols and infrastructure designs
- Manage reporting of information security audit findings
- Facilitate the provision of security risk information from third parties and facilitate appropriate communication of information to management
- Act as single point of contact to coordinate all audit related findings, report on status and coordinate action items to ensure resolution
Information Specialist Job Description
- Management of Customer Product Information Systems
- In addition to training on the customer systems, each person will be trained in the teams systems for the management of product information
- Supports Sales and Product/Inventory Management
- Acts as a liaison between the Product and Inventory Management Departments and Sales Associates regarding, for example
- Supplier information (restrictions, policies, product offerings, etc)
- Provides Sales Associates with all necessary sales and logistics information related to MSC’s, Enco’s and SPI’s product offering and supplier network
- Aligns with Product and Inventory Management Associates, Sales Associates, Sales Trainers, and team members in Sales Operations and B.E.S.Team to stay informed of current processes, procedures and information, and communicates updates to respective groups when necessary
- Collaborates in communicating with Library Steering Committee and Business Offices, in processing subscription renewals in a timely manner
- Manages specialized databases (SciFinder, ProQuest Dialog, D&B, FBO Daily) and their user accounts
- Managing the Office of Development SharePoint intranet site, assisting staff with uploading and creating content and providing support to training activities
- Experience in a risk or information security organization a plus, experience in a technical setting a must
- A collaborative team player who partners well with others
- One (1) year of experience with customer/client service (for example crisis hotlines, peer counseling, hospice care, commercial sales)
- CISSP and/or CISM accreditation an asset
- Acts as part of the Incident Response Team to delegate for Information Security incidents globally
- Researching vulnerabilities and writing technical and non-technical reports for management
Information Specialist Job Description
- Serve as active member of the team dedicated to technical support for the office
- Assist with Office of Development helpdesk inquiries and provide technical support for both hardware and software issues encountered by our Windows and Mac users
- Assist with coordinating and facilitating Development-wide training activities, facilitating cross-departmental communication, and acting as an internal resource for staff
- Assist with regular staff training sessions and office hours including coordinating content, promoting to staff
- Work with Information Strategy colleagues on the preparation and delivery of internal materials and resources, such as policy documents, process and work instructions, tip sheets, and knowledge base materials
- Working with a team, new products will be reviewed for consistency with descriptions, features, specifications, images and documents
- Data in the form of spreadsheets, websites or other formats to be reviewed
- Point of Contact for a Customer
- Answer phone calls and take inquiries from the public, businesses and other government agencies
- Make referrals to Metro programs, private sector companies and non-profit organizations
- At least 3 years of experience to include previous SOC Analyst experience at a federal agency similar in size, scope, and complexity
- IAT Level II or higher
- Effective oral and written communication skills to answer questions, facilitate communication across departments, and support staff training initiatives and activities
- Comfortable with and effective using MS Office applications
- Able to work both independently to complete tasks in a timely fashion
- Close attention to detail and accuracy with a strong work ethic
Information Specialist Job Description
- Respond to e-mail requests from the public
- Educate people about recycling, reuse, waste prevention and safe waste disposal options
- Update computer database files
- Provide administrative support for the call center
- Troubleshoots incoming Sales Associate issues regarding
- Sales Systems
- Field support (rep support, literature, services, is needed to support sales growth)
- Points of contact (internal and external)
- Catalog issues (improvements, corrections, concerns)
- Delivery information
- Ability to maintain strict confidentiality and to handle sensitive information and material in a discretionary manner
- Appreciation for the principles of fundraising
- Minimum of three to five years of relevant work experience
- Degree/ Diploma in Chemistry/ Chemical Process Technology
- At least 1-2 years of working experience in a call centre or customer service environment
- Analytical and computer literate
Information Specialist Job Description
- Item and supplier data discrepancies
- Special pricing for large volume or dollar orders (blankets, GSA)
- Performs within a hotline environment with service level measurements and expectations on both the Sales Operations Team and B.E.S.Team
- Responsible for follow-up and resolution of all issues
- Provides on-the-spot training to Sales Associates, when necessary
- Communicates information and existing processes to field when clarification is necessary
- Benchmarks existing processes and procedures, serving as a model for other team members
- Completes issue log
- Insures that all internal and external stakeholders have the most accurate project data
- Protects the organization's personnel, physical assets and intellectual properties through the enforcement of defined policies, procedures, regulations and/or laws
- Interface with Business Objects XI R3 Web Intelligence to create queries and report based on business needs
- Ability to travel up to 20% in state of Florida and possibly Louisville
- Excellent client-interaction and interpersonal skills
- Proficient in both written and spoken English and one other Asian language
- Experience and understanding of Records Management/ Document Control in an engineering discipline
- Determining security requirements by evaluating business strategies and requirements