Global Operations Job Description
Global Operations Duties & Responsibilities
To write an effective global operations job description, begin by listing detailed duties, responsibilities and expectations. We have included global operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Global Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Global Operations
List any licenses or certifications required by the position: MS, ITIL, PMP, VT, DR, UAT, TCOP, SAP, CCNA, CCNP
Education for Global Operations
Typically a job would require a certain level of education.
Employers hiring for the global operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Finance, MBA, Technical, Accounting, Business/Administration, Management, Science, Education
Skills for Global Operations
Desired skills for global operations include:
Desired experience for global operations includes:
Global Operations Examples
Global Operations Job Description
- Identify and implement parcel administrative improvement processes
- Own parcel procedure documents and update as necessary based on carrier/ shipping process changes
- Establish and administer shipping account numbers for all parcel carriers
- Maintain timely and accurate shipping account data complete with default payment coding logic
- Primary store support representative for internal store-shipping program and all parcel operational issues
- Support network by assisting in development of shipping solutions that support strategic initiatives, driving cost, service, and process improvements
- Conducts shipment-level spend and transit analysis to identify cost efficiencies
- Develop strong relationships with internal business partners and external suppliers
- Support go-live execution of new shipping needs with parcel suppliers
- Ensures timely and effective communication with suppliers, internal business partners, and carriers utilizing the appropriate channels
- Be expected to develop and drive operations accounting changes related to Ops, Finance, and Accounting-driven strategic initiatives and other projects, including collaborating and coordinating across business teams within the Global Ops Accounting org
- 10+ years of experience in Corporate Procurement, Transactional Purchasing, Team Management, Project Management, and Financial Analysis / Reporting required
- 5+ years of experience in Strategic Sourcing and Contract Management required
- Displays initiative offers solutions when problems are identified
- Significant work experience in strategy consulting experience preferred
- Extensive consulting experience on strategy topics
Global Operations Job Description
- Monitor industry trends and shipping best practices
- Create and implement strategies for both short and long term success of all Method Studios locations worldwide
- Evaluate and advise on the impact of long range planning and introduction of new programs and strategies
- Refine and implement organizational structure at all Method Studios locations within the Creative Services organization
- Create and enforce standard operating procedures and unify workflows for all departments worldwide to allow for continual improvement of efficiency and effectiveness of all the teams
- Use company systems to monitor the business and enhance (and/or develop), implement and enforce policies and procedures to improve the overall operation, effectiveness and security of the company
- Direct and manage teams and technical resources to meet client commitments meet budget and other financial goals in line with business strategy
- Enable a culture that retains best talent
- Act as ambassador for Method Studios at conferences and sales meetings
- Collaborate with the team to mitigate issues
- 5-7+ years media operations management or equivalent experience, international exposure highly preferred
- Minimum of 2 years work experience, strategy consulting experience preferred
- Clear understanding of the international business environment
- You will have experience in back-office processes relating to FX and OTC Derivatives products would be an added advantage
- Demonstrated ability to write technical documentation easily consumed by a non-technical audience
- Demonstrated ability to effectively communicate plans, roadmaps and strategies with customers
Global Operations Job Description
- Create alignment across GBS and function leaders and partner to establish a clear vision/destination for client organization
- Establish vision for Change Leads and Execution Specialists, develop and lead roadmap of activities to accomplish vision, coach and develop
- Track status of all client change initiatives as part of Global Change Practice management routines, identify strategic challenges and help to resolve
- Participate in relevant client project management or governance processes and routines to understand plans, progress, address issues, and plan resources
- Create, socialize and execute comprehensive change management plans for remaining clients of Global Change Practice that are not covered by Change Leads
- Partner with Manager to secure seasonal market buy from all global partners
- Monitor global adherence to calendar dates
- Assist in assessing minimum issues - recommend drops
- Aggregate demand in GFE - validate to a 100% match post inactivation of styles due to drops
- Assist Manager to provide production with Global SKU Demand for PO issuance
- Required Consulting experience (2 years min) on strategy topics
- Strong team player capable of providing support across the SaaS Ops organization to train and assist others across global regions
- Willing/able to provide after hours, on-call and escalation support of AirWatch 24x7 cloud hosting environment, including system outages and incident response
- Professional certifications in cloud technologies, virtualization, networking, and security desirable
- Professional certifications in project management and service delivery
- Strong knowledge of parcel transportation
Global Operations Job Description
- Process in season chase, read & react, reorders for all global buyers
- Secure BSR requirements for International Wholesale Accounts and enter into GFE
- Manage limits in GFE to minimize/eliminate oversolds
- Ensure all daily processing is completed on the various systems & platforms (G+, BP Flex, Trust & EPM) while maintaining accuracy and timeliness
- Process manual pension payments through required system(s) (for example, Trust)
- Review and scrutinize all instructions received from client/pensioner to ensure that appropriate updates are made to the system as required
- Thoroughly check work to eliminate errors/overpayments
- Escalate all issues to Manager or to colleagues in the client service team prior to processing any change
- This role will serve as the first point of contact for direct staff of the Europe, RCIS Global Operations Leadership to provide advice, coaching, compliance adherence on Fair Employment Practices and other day to day client support as required
- Lead Alstom shared services integration and further growth of the shared services organization across Europe & RCIS, manage the labor relations complexities of European countries, lead the HR side of migrations with direct HR team
- Relevant work experience, strategy consulting experience preferred
- Must demonstrate excellent customer service skills with a high level of urgency
- Interpersonal competencies to include customer focus, versatility, creativity, and initiative
- Geographic Location Requirements – Groveport, OH
- Knowledge and use of a variety of analysis tools
- Data management, data loading/extraction, database administration, & data interface understanding
Global Operations Job Description
- Maintains an understanding of competition strengths and weaknesses market trends as it relates to service and support for major competitors
- Coordinates the service report processes, , monthly reports, monthly bidding activity reports, quarterly status reporting
- Hire, manage and develop staff to deliver high quality Messaging and Collaboration services
- Proactive management of vendor relationships, specifically service delivery management
- Effectively understand and manage strategic and global infrastructure initiatives
- Work closely with Client Management to deliver operational consistency and service satisfaction globally
- Work closely with client management team to oversee / manage operational expansions and implementations
- Ensure global SLA goals are met or exceeded
- Monitor client satisfaction survey results and recommend improvements or business changes based on results
- Owns internal process (SalesForce and follow up) for all operational and service delivery issues
- Minimum 10+ years’ experience in an executive management role
- Minimum 5-7 years’ experience within the VFX/Post Production industry required
- Demonstrates strong leadership ability, planning and organizational skills, interpersonal and negotiation skills
- Experience in handling strategic alliances
- Ability to build, motivate and inspire highly effective teams to deliver beyond their mandated goals
- Strong interpersonal skills with the ability to build and nurture solid relationships