Engineer Tech Job Description
Engineer Tech Duties & Responsibilities
To write an effective engineer tech job description, begin by listing detailed duties, responsibilities and expectations. We have included engineer tech job description templates that you can modify and use.
Sample responsibilities for this position include:
Engineer Tech Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Engineer Tech
List any licenses or certifications required by the position: CCNA, MCSA, MCSE, ITIL, CFC, EPA, ISTQB, CCT, JAMF, CCNP
Education for Engineer Tech
Typically a job would require a certain level of education.
Employers hiring for the engineer tech job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Technical, Education, Science, Associates, Computer Technology, Electrical Engineering, Industrial, Electronic Engineering
Skills for Engineer Tech
Desired skills for engineer tech include:
Desired experience for engineer tech includes:
Engineer Tech Examples
Engineer Tech Job Description
- This position will implement approved software changes to configured software baselines utilizing established processes and procedures
- Perform software troubleshooting and discrepancy resolution
- Define change requirements and establish engineering approach to modify configured Training System baseline software, hardware and documentation
- Ensure software and quality standards are met
- Oversee all aspects of the data center's critical physical infrastructure
- Routinely operate as the afterhours primary on-call for the data centers in the region
- Opening, updating and reporting on customer cases opened through VCE ticketing system
- Applies basic technical expertise using standard operating and diagnostic procedures to resolve intermediate level issues
- Will participate in the maintenance of eService applications such as, Knowledgebase content, Support forums, CRM
- Validates technical information and disseminates information as needed
- Experience working on Search Engine Relevance/Ranking models
- Experience in Ant and/or Gradle
- Serves as an individual contributor team member
- Experience with data manipulation and secure transfer of SQL and MySQL database information
- Able to understand, use and apply other software applications as needed
- Software infrastructure experience should include distributed server solutions with rigorous quality, scalability, robustness and reliability requirements
Engineer Tech Job Description
- Interact with VCE (and/or VMWare, Cisco, EMC directly) technical support to ensure post sales customer escalations are prioritized and managed within the customer support framework
- Execute Customer Care Vblock Infrastructure Health Checks
- Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from VCE employees, remote maintenance calls, Chat and Web Support Calls
- As necessary apply remote critical software patches
- Provide problem determination and resolution for customer issues
- Integrates customer and VCE business requirements with technical requirements to determine best course of action when resolving customer issue
- Enables sales by positioning solutions to protect Vblock product image while identifying sales opportunities
- Interface with customer on behalf of Customer Advocates and Technical Support Personal to collect data in order to perform Vblock Infrastructure Health Checks
- May need to engage or escalate to more senior resources or to VCE parent companies (Cisco, EMC, VMware) to resolve more complex issues
- Work on intermediate product platform problems and provide solutions
- BE/BTech in CS can also qualify if there are enough publications
- Minimum of 2-3 years of combined experience supporting software and hardware
- Experience with advanced configuration of Windows and Linux Networking
- Familiarity with object based storage
- Working knowledge of the planning, design, building & troubleshooting of systems -Basic understanding of technical skills (e.g., programming languages, hardware/software operating systems, clustering software)
- For this particular role, extensive experience supporting VPlex and XIO
Engineer Tech Job Description
- Work with customer to define SOW and POC testing and signoff
- Participate in on internal customer meetings during or post escalation if required
- Employ technologies involving real-time media, network protocols, security, encryption, compression, reliability/availability, distributed databases, and more
- Collaborate with product team to develop and enhance features
- Identify bottlenecks and devise solutions to these problems
- In a small engineering team, you will work with other engineers, QA, and Product Management offering excellent exposure to industry best-practices in a fast-moving, highly successful company
- May occasionally need to work on client site And/or in different time zone
- You will be responsible for troubleshooting network connectivity issues at layer 1 and 2
- You will work closely with the hardware engineering team to identify and resolve different types of hardware issues occurring after the equipment are deployed
- Work with cross functional teams to resolve hardware and other related issues that might arise
- Experience in image/video processing algorithms
- MS/PhD in Computer Science/Mathematics/Statistics with good number of publications/patents
- Fluency in Nexus switches – CCNP R&S certified or relevant work experience required
- Must have extensive experience with 3D CAD systems (CREO experience required) and structural and thermal analysis techniques for small to large electronics packaging systems (Flotherm and Ansys experience a plus)
- Must have excellent working knowledge of mechanical engineering and design principles with specific expertise in the areas of design for large-scale production, sheet metal and injection molding, electrical interconnect systems, heat extraction and vibration control
- Must be a self-driven individual that has the ability to work independently, regular reporting of progress and status
Engineer Tech Job Description
- Provide benchmarking analysis (SVA, FVFR, NPS ) aimed at cost reduction and process improvements
- Exhibits characteristics and behaviors which support TSC Mission, Vision and Values
- Field Travel as required (customer sites, training)
- Work with QA Department to develop simple concise documentation for new / changed process
- Prepares deliverables including but not limited to engineering highlights, schedules, status presentations, requirements, readiness test plans and control gate documentation
- Provide technical assistance to customers and partners in diagnosing and resolving complex software, hardware and networking issues while maintaining high customer satisfaction
- Document all customer interactions, status updates and resolutions in the existing case management tools and knowledge based systems
- Complete assigned projects including
- Participate and provide feedback to product design and technical reviews relating to new features and enhancement
- Responsible for the execution of job responsibilities to meet key performance indicators, relevant metrics and commitments
- Bachelors Degree in Engineering discipline with thorough understanding of Systems Engineering processes and procedures
- 3+ years minimum experience in simulation systems software
- Experience with real-time simulation and operating systems desired
- Must have a Secret security clearance and able to obtain a DOD Secret
- Customer call center experience is a plus
- Able to multi-task across several pen cases and manage and priorities own time
Engineer Tech Job Description
- Understanding of API's (Application Programming Interface)
- Account Development Experience Preferred
- Lead and assist in architecting, developing and implementing software solutions for online banking
- Works with team members such as Business Analysts, Architects and Product Management to clearly define and document requirements
- Assists with diagnosis/troubleshooting of reported problems pertaining to software application
- Create and provide technical documentation for new software features developed
- Collaborate with development & feature test team to understand new automation requirements
- Understand design for manufacturing
- Apply judgment and experience to help optimize the design and manufacturing value stream
- Understand the time and motion abilities of operators the cycle time and dimensional capabilities various machines
- Note that shifts may rotate, depending on team and/or business needs
- Candidate will be able to work remote, ensuring that he or she has appropriate bandwidth available to handle applications required for work performance
- 8 years of experience in substation design, engineering and construction
- Must possess a valid New Jersey Drivers License
- Level I resolution of IT support issues in an enterprise wide networked environment
- Bachelor's degree in Metallurgy or Material Science