Coordinator, Information Job Description
Coordinator, Information Duties & Responsibilities
To write an effective coordinator, information job description, begin by listing detailed duties, responsibilities and expectations. We have included coordinator, information job description templates that you can modify and use.
Sample responsibilities for this position include:
Coordinator, Information Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Coordinator, Information
List any licenses or certifications required by the position: RHIT, RHIA, PMP, CCS, CISSP, EVMS, HIPAA, GCFE, GSEC, ITIL
Education for Coordinator, Information
Typically a job would require a certain level of education.
Employers hiring for the coordinator, information job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Communication, Human Relations, Business, Information Systems, Computer Science, Information Technology, Communications, Associates, Computer Programming
Skills for Coordinator, Information
Desired skills for coordinator, information include:
Desired experience for coordinator, information includes:
Coordinator, Information Examples
Coordinator, Information Job Description
- Monitor Kana/Call Management System and interact with WorkForce Planning and other workgroups to assure schedule adherence/agent efficiency for Customer Insights Center (CIC) Specialists
- Review and monitor daily performance reports for service and productivity levels
- Provide side-by-side coaching and feedback with Specialists for performance improvements and make recommendations for specialized or refresher training when needed
- Provide assistance in day-to-day supervision for a team of CIC Associates and ensures that Quality, Productivity and Attendance Standards are being met
- Function as “Infoline� for the Information & Support teams when difficult issues or questions arise
- Ensure equipment and databases are operational and functioning properly and take necessary actions to correct problems with equipment
- Determine and implement appropriate action to resolve escalated customer issues
- Maintain and update spreadsheets
- Create weekly procedure update and facilitates weekly team meetings
- Process bottomline check request forms for non-Representative sponsorship earnings and missing Representative incentive checks
- Have a basic understanding of the SRA working environment and be scientifically competent
- Content knowledge of relevant federal laws including the Child Care and Development Block Grant and the Head Start Act, relevant regulations including the Child Care Development Fund (CCDF) regulations, Head Start performance standards
- Demonstrated ability to work with all levels of internal staff, outside clients and vendors
- Track amount of separate mail volume on a daily basis
- Ensure department files are organized and information is readily accessible
- Maintain confidentiality of company information including specialists' performance
Coordinator, Information Job Description
- Create and follow opening and closing procedures for CIC operations
- Assist Information Security Manager with information security projects and initiatives
- Conduct root-cause analysis, document the issues, report them to the management and track the issue resolution
- Provide regular reporting on the current status of information security projects
- Facilitate efficient communication across all levels of a project to ensure consistency in reaching the project's goal, and to help in the recognition of any potential opportunities, risks and impact
- Partner with IT and business to manage information security accreditation process for systems and service providers
- Develop, update and help to socialize information security policies, standards, and procedures
- May adapt procedures to meet more complex requirements of the position
- Answering questions on departmental services, functions or practices
- Preparing invoices or maintaining files Locating, compiling or entering data into databases, files or spreadsheets Formatting reports/graphs/tables and records
- Strong MS Office Suite, SharePoint and Access skills
- Minimum of 2 years’ experience in renal dialysis or healthcare setting required demonstrating knowledge of medical terminology, diagnosis and CPT coding and ability to prepare all levels of appeals for review by FIs
- Knowledge of Electronic Document Management Systems
- Minimum of ten (10) years related experience in Information Management and ten (10) years’ experience working within a Project organization
- Typical physical demands include a high degree of dexterity to produce materials on a PC
- Maintain strict confidentiality in all matters dealing with Information Security matters deemed confidential by management
Coordinator, Information Job Description
- Coordinating special projects and events, office activities and meetings, leading other Coordinators when appropriate
- Administrative tasks such as processing purchase requests, ordering supplies and doing system access forms
- Maintain systems inventory and audits
- Assist with IT Projects and maintaining IT Ticketing System
- Accurately create and maintain item attributes in both the item master legacy systems
- Maintain documentation to support new items item updates
- Is flexible to the needs of the operation
- Counsel patients regarding insurance coverage and expected financial liability
- Interview and register patients at the time of or prior to the visit date
- Assists in maintaining Standard Operating Procedures Manual
- Basic computer skills such as using an internet browser, such as Internet Explorer
- Proficient customer service and phone etiquette skills
- Applies some advanced skills within functional area
- Ability to show patience and courtesy when dealing with people
- Graduation from an accredited college or university with an associate’s degree in Information Technology or related field
- Two years of experience in Information Technology or related field
Coordinator, Information Job Description
- Employ advanced Web and database searches
- Provide timely, thorough, and accurate response to written, telephoned, faxed, and emailed requests for information
- Project management support with deadlines associated with constituency events
- Provide support to other staff on special projects to include, but not limited to, information gathering, assistance on content related materials and other long term assignments
- Support capacity building and training and technical assistance activities for federal child welfare initiatives
- Coordinate all support functions provided by other program areas in support of Knowledge management
- Assist with coordinating data collection logistics
- Correspond with consultants and internal staff through phone, email, and in-person communications, maintaining a high level of professionalism
- Provide onsite support for all knowledge management and CB collective meetings
- Support data entry activities
- Experience in preparing technical documentation
- Ability to communicate both in writing and verbally using the English language
- Proficient in troubleshooting networking issues for both wired and wireless networks
- Minimum of 2 years of experience working with and troubleshooting computers and computer systems required
- 1 year of administrative experience preferred
- 1 year customer service experience preferred, (IT helpdesk or tech support roles preferred)
Coordinator, Information Job Description
- Coordinate all hardware installation, troubleshooting and removal
- Ensures the consistency and maintainability of existing applications by maintaining and enforcing standards/procedures
- Analyzes business needs presented by the user community/guests and recommends technical solutions
- Demonstrates the ability to operate and efficiently utilize all systems and office equipment
- Generates and completes all applicable forms and necessary communications while obtaining signature for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
- Schedules appointments based on business unit requirements
- Generate and complete all applicable forms and necessary communications while obtaining signature for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
- General understanding of content marketing across all marketing platforms (campaign mindset)
- General understanding of social media and emerging communication technologies
- General understanding of video production
- Current and valid New Jersey license and registration to practice as a Pharmacist
- Experience in Healthcare Information Technology (Pharmacy)
- General knowledge of Pharmacy Information systems
- Doctoral Degree in Pharmacy
- Ability to perform basic math functions using a calculator
- Must keep waste to a minimum