Computer Operations Job Description
Computer operations
provides subject matter expertise in email domain, sender authentication (SAP) and IP whitelisting, including warming up new IP addresses.
Computer Operations Duties & Responsibilities
To write an effective computer operations job description, begin by listing detailed duties, responsibilities and expectations. We have included computer operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Network related outages and incidents
Daily computer operations using scheduling systems, productivity tools, and associated commands to ensure timely completion of time sensitive operations
Working with user departments, vendors to resolve incidents and escalate complex incidents to appropriate resources for final resolution
Participating in disaster recovery operations as requested
Create incident record in TSRM system and assign to correct resolve Group
Monitor Event Management Consoles (different monitor tools)
Problem management is required
Change management is required when applicable
Liaise with relevant support teams
Monitor relevant planned Changes to Midrange systems that may impact event generation
Computer Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Computer Operations
List any licenses or certifications required by the position: IAT, II, CE, COMPTIA, ITIL, IA, HP, DOD, DAWIA, III
Education for Computer Operations
Typically a job would require a certain level of education.
Employers hiring for the computer operations job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Computer Science, Education, Science, Technical, Computer, Information Technology, Mathematics, Engineering, Associates, Administration
Skills for Computer Operations
Desired skills for computer operations include:
ATMs
C2BMC System
Missile Defense Systems
Job Control Language
Locating IP
Network troubleshooting
Supporting remote users
TCP/IP addresses
VPN software
Automated job scheduling
Desired experience for computer operations includes:
Associate’s degree in Information Technology field or job related experience preferred
Associate’s degree in Information Technology field preferred
Must be able to make decisions and resolve problems using experience and professional judgement
Has thorough understanding of the organization, work environment and process, with a working knowledge of a computer operations and strong technical skills required to complete assignments
Attending a post-secondary school for a computer related Associate’s or Bachelor’s degree
Monitor and react to numerous consoles for multiple platforms including OMNIBUS, Viewpoint, Prognosis, system Display Facility
Computer Operations Examples
1
Computer Operations Job Description
Job Description Example
Our company is looking to fill the role of computer operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for computer operations
- Assist with the implementation of new products that will be supported by the Guelph Computer Centre Operations
- Provide hands on service for various hardware devices located in GCC
- Develop sound operational knowledge of the tools required to support the systems, subsystems and support products in our area
- Manage a varied, unpredictable workload, while interacting with a team of specialists providing support to various projects
- Apply system, network and application changes
- Determine incident severity and escalate issues accordingly
- Ensure problems are quickly identified, resolved and documented to avoid a reoccurrence
- Schedule changes to the batch schedule as directed
- Monitor jobs and communicate failures to the oncall staff
- Print output from batch processes
Qualifications for computer operations
- Rotate backup tapes and package them in the correct containers for shipment to our off-site storage facility
- Create and maintain documentation that will be used by other operators
- Continually improve skills through on-the-job training and peer learning
- Candidate must meet certification requirements of DOD 8570 IAT level II (Security +, etc)
- Experience with packet/protocol fault analysis for common IP and Ethernet protocols and troubleshooting wired and wireless connections using wireless traffic analyzers (Wireshark, TCPDUMP, Omnipeek)
- Master's degree in Liberal Arts/Sciences (or equivalent formal military training) and 12+ years of related experience
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Computer Operations Job Description
Job Description Example
Our company is searching for experienced candidates for the position of computer operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for computer operations
- Process and complete User Acct
- Check DB Status and understand detail
- Check, review and maintain OWL (Operations Workflow Log) alerts for databases being monitored
- Execution of Macros for the creation of the client queues, utilizing internally developed processes
- Perform Quality Control of the executed macros and the client queues, utilizing internally developed tools
- Append adhoc business requests to the client queues
- Run comparison report between SuRPAS and the Master Event List to ensure all events are correctly queued
- Interact and plan support with our offshore team resources
- Check DB Status and understand when updates can be made to client queues
- Perform cursory troubleshooting of processing errors and follow escalation and contact procedures appropriately
Qualifications for computer operations
- Active Top Secret with polygraph clearance
- Minimum three (2) years experience with system (Windows, Linux, and Solaris) and network administration
- Able to install and configure anti-virus software and spy-ware protection software
- Able to design, write, and execute software test plans
- Independent thinker, able to ascertain source of system problem(s) and recommend/implement changes that improve process efficiencies
- Bachelors degree and 2 years system administration experience to include UNIX, Linux, and Windows platform, or 6 years of experience in lieu of degree
3
Computer Operations Job Description
Job Description Example
Our company is looking for a computer operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for computer operations
- Work directly with the client services team on completing requests and providing direction
- Understand the use of the calendar file and the various frequencies
- Understand the importance of SLA’s and CPI’s associated with the databases
- Analyze, document, and report computer processing abends and problems
- Develop, coordinate and maintain IS-IT department operating procedures and systems to ensure effective problem-solving operations
- Maintain control of software and hardware change implementations
- Provide network, computer, and equipment problem resolution support to improve customer satisfaction in reliability, availability, and cost of service
- Organize and coordinate IS-IT department tasks and personnel to ensure effective problem solving operations across the enterprise
- Provide feedback to management regarding the work performance of the technicians, and workplace behavior
- Coordinates the job duties between the operational staff and determines cross training requirements and schedules
Qualifications for computer operations
- Secondary education (high school diploma or equivalent) or equivalent work experience in an IT related position required, Bachelor's degree preferred
- 3-5 years of professional work experience required, experience in the securities or financial services industry is a plus
- Must be self-sufficient and be able to work independently
- Knowledge of VMS a plus
- Experience in Enterprise-level Computer Operations
- Ability to quickly recognize/identify problems, both routine and complex, and take corrective actions in a timely manner with minimum supervision
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Computer Operations Job Description
Job Description Example
Our growing company is hiring for a computer operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for computer operations
- Create, review, and close Help Desk tickets
- Work with System Administrators to provide operational "hands-on" support for the systems in the site
- Monitor data center infrastructure systems (electrical systems, cooling systems, ), escalating to IT facilities and calling in service personnel as needed
- Prepare backup tapes for system backups and off center storage
- Coordinating deliveries and service calls
- Coordinating Equipment room access for internal staff 3rd party electrical, HVAC, and facilities technicians
- First level facilities troubleshooting (issues with power, heating and cooling)
- Maintain data center access controls
- The Distributed Training System (DTS) Computer Operations Support Analyst (COSA) will report to the C2BMC Operations Training Lead and is responsible for day-to-day operation and sustainment of C2BMC training systems environment for training missions supported by C2BMC's presence at the Missile Defense Integration & Operations Center (MDIOC)
- The DTS COSA is responsible for providing training and exercise support for all scheduled warfighter events and coordinates with JFCC-IMD, USNORTHCOM, GMD, remote sites and C2BMC systems and network infrastructure, hardware and/or application service providers on various issues and concerns
Qualifications for computer operations
- Experience and/or knowledge of Tivoli job stream scheduler, Quickbase inventory manager, Daptiv Project management and other software packages
- Experience installing server, cabling and other infrastructure
- Lead Computer Operator experience and/or training a plus
- This is a 3 or 4 day, 8 hour day or night time shift
- Sound background and experience with operations and maintenance of large-scale computer and communications systems/networking environments
- High School diploma or equivalent (technical training), and two to three years of related experience
5
Computer Operations Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of computer operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for computer operations
- Responsible for providing engineering expertise to support 'ad hoc' customer requests to participate in C2BMC discussions and to relate this experience to DTS related engineering discussions as necessary
- The DTS COSA will perform systems troubleshooting activities for both operational and training environments
- Responsible for providing Help Desk support functions and assistance as required based on area of technical expertise and experience
- The DTS COSA interfaces directly with the warfighter to answer DTS related questions, assists on C2BMC utilization, supports pre-event training, and the post training debrief
- Position is typically Mon - Fri with extended hours split between 2 shifts
- Candidate may be required to support 24x7 shift work
- Work with the USPS Retail lab lead, the lab analyst/testers, the USPS Retail managers and USPS Engineering team members
- Support lab equipment hardware by replacing broken peripherals such as scanners, scales, printers, customer displays, clerk displays
- Validate systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security
- Identify, analyzes, and report hardware/software support deficiencies
Qualifications for computer operations
- To have a minimum grade point average of 2.0
- To be enrolled in at least one course
- To be pursuing a degree or finishing a degree
- 2 Years experience with Bachelors in Science
- Active Secret and the ability to obtain a TOP Secret Security Clearance and ability to work in a classified environment
- 2+ years of experience in Systems Analysis, coding & tuning