Communications Technician Job Description

Communications Technician Job Description

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Communications technician provides technical support for computer based multimedia systems and their components, including operation of digital cameras, video cameras, audio/video mixer, digital/analog converter, monitors and other equipment.

Communications Technician Duties & Responsibilities

To write an effective communications technician job description, begin by listing detailed duties, responsibilities and expectations. We have included communications technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Runs diagnostic test programs, analyzes defects and/or tests various types of digital switch’s, IP and sonnet equipment
Maintain and repair U.S. Government owned Motorola radios with one-way alphanumeric paging system and service repeater equipment in accordance with manufacturer’s specifications
Maintain and repair Motorola radios to include handheld accessories, base and mobile accessories equipment to include remote repeater sites
Create and maintain detailed schematic site drawings of each repeater location and configuration
Maintain LMR communication systems and troubleshoot issues using standard analyzing equipment
Test, align, and adjust equipment
Perform comparison checks on repaired equipment in accordance with standards and the contract quality control plan
Ensure that all work performed is in accordance to the quality control plan and any deficiencies are immediately reported
Requisition materials and parts using computerized requisition systems
Web, video, and audio conferencing performance troubleshooting

Communications Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Communications Technician

List any licenses or certifications required by the position: II, IAT, CCNA, ITIL, NEC, PCSNE, PCSNA, CCNP, CWNA, FCC

Education for Communications Technician

Typically a job would require a certain level of education.

Employers hiring for the communications technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and University Degree in Technical, Electronics, Education, Associates, Communications, Military, Computer Science, Technology, Communication, Telecommunications

Skills for Communications Technician

Desired skills for communications technician include:

ISDN
Analog architecture
DSU
Digital
Emergency power generator systems
PC laptops used for mobile data
PRI based telephone systems
SCADA remote site systems
Supporting environmental and physical plant equipment
Vehicle based video capture systems

Desired experience for communications technician includes:

Ability to lift at least seventy (70) pounds
Develop and manage internal relationships with leadership teams, business managers, Global IT and business teams external relationships with IT vendors and industry peers
Associate’s Degree and minimum 2 years’ experience in telecommunications OR Bachelor's degree in Information Systems or related field and minimum of at least one internship related experience in telecommunications operations or emerging technologies
Able to work independently and efficiently in a fast paced environment
Must have thorough knowledge of communications theory, hardware, software, and equipment used in the employment, operations and maintenance of tactical VHF and UHF communications systems
Possess, or ability to obtain and maintain a DoD Secret Security Clearance is a condition of continued employment

Communications Technician Examples

1

Communications Technician Job Description

Job Description Example
Our growing company is hiring for a communications technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communications technician
  • Assume responsibility for effective performance of crew and provide necessary training
  • Responsible for installation, testing, configuration, implementation, and maintenance of network and PBX operating systems and hardware
  • Moderate understanding of Communications protocols, stacks and OSI model
  • Monitor and test communications system performance, prepare initial system performance statistics and reports
  • Provides input during selection of platforms, systems and related sub-systems, tools, and products for functional area
  • Ensures communications system(s) or component(s) performance meets expectations
  • Resolves moderately complex system problems affecting business applications and/or communications services
  • Ensures the timely and successful implementation and modification of communications system components and/or software to satisfy new or changing business needs
  • Install, operate, maintain, modify and repair of CPE and Office products offered by Frontier, such as Mitel/Avaya/Cisco
  • Interface with Frontier Commercial customers insuring best possible customer experience
Qualifications for communications technician
  • Must be able to walk and stand on level and/or inclined surfaces for up to 5 hours per day and sit for up to 3 hours per day
  • May be required to lift up to 35 pounds to height of 4 feet and be required to lift up to 35 pounds to height of 7 feet
  • May be required to see aircraft in flight, read dials/gauges
  • Must be able to read and interpret newspaper and typewritten printMust be able to communicate by voice and detect sound by ear
  • May be required to operate power vehicles, machinery and hand tools
  • May be exposed to certain obstructions on surface ladders, stairs
2

Communications Technician Job Description

Job Description Example
Our company is growing rapidly and is looking for a communications technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communications technician
  • Interface with other Frontier internal departments both locally and throughout the enterprise
  • Performs troubleshooting by logically defining, resolves and preventing problems to maximize customer satisfaction
  • Provides information to Sales/Operations team based on customer feedback for use in Account Planning and Analysis and the Sales Engineering Process
  • Professionally handles routine customer relations and training
  • Installs and configures voice CPE hardware as designed meeting both engineering specifications and customer expectations
  • May be required to perform additional duties and tasks as required by the business
  • Communicate and negotiate release for all network rearrangement activities with the customer
  • Maintain daily frame logs for work unit credit, and file service orders
  • Connect wires and cables to terminals, and attach/detach various kinds of hardware to wires, cables, buildings, and poles
  • Perform complex assignments
Qualifications for communications technician
  • Prefer military MOS 94D or equivalent training
  • May be exposed to extreme noise
  • Normally works in a normal office environment with controlled temperature and lighting conditions
  • Sedentary to medium work, lifting up to 50 lbs on an occasional basis
  • This position is governed by a collective bargaining agreement and membership is required
  • May be exposed to certain obstructions on surface ladders, stairs, May be exposed to chemical, mist, gas, vapors, ultra-violet and infrared radiation
3

Communications Technician Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of communications technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for communications technician
  • Interfaces and installs digital and analog microwave radio systems
  • Repairs (as appropriate and necessary) land mobile radio equpment, analog and digital microwave radio equipment, analog multiplex and dgital channel bank equipment
  • Complete assignments on electronic equipment for other departments
  • Complete transactions with customers, vendors, and other departments
  • Place, remove, and rearrange cross connections on distribution frames in central office
  • Provide weekly reports regarding UC (to include, VTC, Voice, Instant Messaging, and mobile communications) Incident reporting (by category and region) Trouble Resolution
  • Utilise tickets and license’s , elevated platform to assist in the performance of tasks
  • Establishes deadlines, priorities, and work sequences, and plans work assignments based on general work schedules, methods and policies
  • Coordinates with the Site Manager on the initial planning of current and future work schedules, budget requests, staffing needs, estimates, and recommendations as to scheduling projected work
  • Ensures compliance with regulations, laws and policies relating to the use, handling, storage, transfer and transportation of Classified, Cryptographic and Export controlled equipment, information and services
Qualifications for communications technician
  • Minimum 2+ years’ experience with Unified Communications (UC) systems
  • Ability to be on call and work overtime, as necessary
  • Proven ability to install, service, program, test and troubleshoot UC systems
  • Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents
  • Familiarity of PBX and other Legacy Voice products
  • Valid driver’s license and ability to safely drive company vehicles
4

Communications Technician Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of communications technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communications technician
  • Performs duties of the Site Manager during periods of absence
  • Responsible for leading 8+ employees
  • Defines work assignments within specific guidelines
  • Defines own work assignments within general guidelines
  • May be required to handle up to 50 pound loads on occasion
  • Performs standby duties on a 24/7 basis
  • Schedule may change due to mission requirements or Site Manager needs
  • Provide help desk problem resolution to ACE Independent Contract Station network
  • Ability to successfully troubleshoot Windows PC and Android based tablet applications and hardware problems over the phone
  • Assist in the maintenance, diagnosis, and repair or modification of a wide variety of electronic communication equipment
Qualifications for communications technician
  • Work Quality
  • Two year college degree in Electronics or Electrical Engineering is required
  • APPLICANTS MUST POSSESS A VALID FCC GENERAL RADIO TELEPHONE OPERATOR LICENSE prior to commencing employment at PSEG Long Island
  • Degree in Computer Science preferred but not required
  • Industry certification a plus (CCNA)
  • Developed technical acumen in multiple key network and communications systems
5

Communications Technician Job Description

Job Description Example
Our growing company is looking for a communications technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for communications technician
  • Maintain compliance with industry standards
  • Document all work performed and equipment and parts used in the Service Performance and Inventory Management System (SPIMS) within 2 business days of work completed
  • Report failures, damage to or unauthorized modification of unit to Supervisor, report performance issues
  • Maintain availability to provide system assistance and support 24 hours a day, 7 days a week
  • Maintain company vehicle used to perform maintenance field
  • Conduct site acceptance procedures
  • Order and maintain inventory stock supplies
  • Cleans, maintains, and stocks vehicles and equipment in order to be prepared to perform required duties
  • Build wireless steelwork
  • Install antennas, coax lines, fiber trunks, DC cables
Qualifications for communications technician
  • Ability to leverage scripting and other tools to automate routine tasks
  • Ability to drive resolution of moderately complex technical problems
  • Organized, able to lead, follow through and complete projects with minimal supervision
  • Systematic, technically curious, self-motivated
  • Candidate must be comfortable in a fast paced, multiple priority environment
  • Medical – No medical limitations which prohibit the individual from performing the essential functions of the job

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