Commercial Relationship Manager Job Description
Commercial Relationship Manager Duties & Responsibilities
To write an effective commercial relationship manager job description, begin by listing detailed duties, responsibilities and expectations. We have included commercial relationship manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Commercial Relationship Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Commercial Relationship Manager
Typically a job would require a certain level of education.
Employers hiring for the commercial relationship manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Graduate, Business, Finance, Accounting, Education, Management, Economics, Business/Management, Communication, Business/Administration
Skills for Commercial Relationship Manager
Desired skills for commercial relationship manager include:
Desired experience for commercial relationship manager includes:
Commercial Relationship Manager Examples
Commercial Relationship Manager Job Description
- Sources prospects and COI's in Long Island territory
- Identifies, evaluates, structures and documents commercial credits
- Develops and maintains customer data base including calls and results on all new business relationships
- Negotiate loan terms and conditions within scope of authority
- Develop a deep understanding of the business functions within the Marketing/Communications and related customer service organizations
- Act as an IT functional Subject Matter Expert (SME) to dependent teams, efforts and functions
- Communicate regularly with the Marketing/Communications and Customer Service Organizations’ Business Owners, IT systems leadership team, and other stakeholders to ensure business demand is captured, tracked and managed
- Define and prioritize demand with the stakeholders
- Support the ideation and high-level planning of IT projects including specification of high-level business requirements, formulation of business process and technology solution options, creation and vetting of business cases, and high-level project planning (scope, schedule, & budget)
- Support process standardization and simplification improvements to enable Tyco-wide leveraging and streamlining of the IT applications landscape
- Demonstrated success in managing multiple client relationships concurrently
- Demonstrated ability to innovate, problem solve, and develop customized solutions to client issues and challenges
- Bachelors Degree with 2 years experience in credit underwriting or Commercial banking
- Bachelors Degree with 3 years experience in Commercial Banking or sales with at least 1 year of Relationship Management experience
- Responsible for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business Customers and cross selling existing Customers established network of resources
- Gathers financial and general business information and explains products and services offered
Commercial Relationship Manager Job Description
- Performs underwriting functions as needed
- Continually monitors credit quality of assigned accounts
- May train and mentor lower level officers
- Responsible for the oversight of daily activities for designated group of staff and ensuring they consistently demonstrate the care, listen, understand, and deliver practices for internal and external customers
- Responsible for the interviewing and hiring and termination of Commercial Relationship Specialists in order to ensure sufficient staffing in region
- Responsible for building an environment within group of assigned staff that is conducive to teamwork and allows for customer and Relationship Manager coverage when team members are out of the office
- Responsible for maintaining organized and efficient regions, which includes maintaining security and quality of all files and documents to include overseeing the collection of financial deliverables
- Responsible for working with peers to establish consistency throughout the corporation for the Commercial Relationship Specialist
- Generate new leads for US-China cross border private equity and private debt firms, that result in incremental loan outstanding, fees, and deposit balances
- Structure debt solutions that are sufficiently innovative to attract new clients
- May help educate and support Store Managers and staff about products, lending process, escalation of Credit Center overrides and closing loans
- May prepare management reports summarizing individual and team loan activity
- Will report directly to the RVP of their territory
- Minimum 3 years commercial credit underwriting or 5 years banking/equivalent experience
- Excellent written and verbal communication skills with the ability to be persuasive one-on-one in a group setting
- Bachelor’s degree or equivalent professional experience in a mid-size or larger financial institution, or equivalent combination of education and experience
Commercial Relationship Manager Job Description
- Provide customers with timely, responsive and exceptional service
- Take the time to understand the client’s business and industry
- Clearly identify financial outcomes that enhance the client’s success
- Ensure every deal is executed with high quality, quickly and fairly
- Interview potential clients and accept credit applications
- Review applications and credit histories
- Review and analyze credit reports and financial information
- Determine value of collateral
- Prepare detailed loan presentations on new credit applications and renewal applications
- Frequently engage with customers, persistently assess client needs and offer solutions
- Financial analysis experience advantageous but not essential
- Achieves growth goals (loans, deposits, fees), both individually and assisting the team, through development of new Commercial Customers and cross selling existing Customers development of a referral network
- Makes sales calls independently and may accompany more experienced Relationship Managers on larger account visits
- Communicates credit decisions to prospects and Customers as directed and negotiates specific terms and conditions for loans within parameters defined by credit decisions
- Develops market expertise in the assigned territory
- Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory, and if appropriate for role execute this plan in conjunction with the Store Managers
Commercial Relationship Manager Job Description
- Contact all new accounts added and users to drive product's adoption
- Act as point person for timely client resolution when engaging cross-functional department across MI organization and provide feedback to product management
- Document all client interactions and actively coordinate outreach efforts with thoughtful use of CRM tool (Salesforce)
- Secure renewal through coordination with pod lead, manager, and other teammates to drive net renewal rate for RM’s book of business
- Demonstrate ability to communicate RateWatch and S&P MI’s value subscription pricing effectively and clearly
- Maintain and grow industry knowledge by attending webinars and other topical trainings
- Proactively identifying and anticipating client and business’ needs to uncover opportunities to be crucial to their financial success
- Exercising and developing your financial knowledge base – reading, learning and actively information seeking market data, lending strategies and products, industry activity and much more
- Driving focused sales activity through your creative and practiced channels – generating referrals for our personal and wealth management business streams
- Gaining exposure to a wide variety of clients in various commercial industries, including Real Estate, that will build your skillset and keep your work compelling and changing
- Knowledge of equipment lease/loan products / compliance regulations
- Minimum 10 years experience managing a commercial loan portfolio with a proven track record in sales ability/aptitude and business development
- Fully developed understanding of lending and credit approval process pertinent bank policies and external regulations
- Should possess excellent negotiation and problem solving skills
- Ability to present loan commitments to executive management of customers should be attained prior to this level
- Must possess strong, well developed interpersonal skills
Commercial Relationship Manager Job Description
- Serve as Client’s internal resource as it relates to relationship and credit needs
- Identify product/service opportunities for other business units and participates in development of creative solutions to client needs, coordinate presentations, and bring in partners when appropriate
- Interact with other team members (Group Portfolio Manager, Syndications, Capital Markets, Credit, ) to achieve approval and execution for new business and modifications to existing business
- Present deals at Loan Committee and any prescreen meetings
- Coordinate meetings with the client, including any site visits
- Actively assist in the closing of loans and other financial services
- Collaborate with Group Portfolio Manager and Market Leader as part of a team to ensure delivery of top-notch client service
- Assist with necessary analysis and documentation to achieve credit actions related to RM’s existing portfolio (e.g., waivers, and modifications)
- Actively attend industry events to maintain current market knowledge and client relationships
- Mentor new Credit Analysts, and other employees as needed
- Mentor and develop the skills of other members of the Relationship Team
- Reporting directly to the Regional Manager, and as a key member of the Wellington Commercial & Agri team, you will help identify opportunities to increase efficiencies and enhance our customer experience
- Ability to analyse financial accounts, budget and cash-flow requirements, providing meaningful insights and recommendations
- Have a track record of utilising your industry networks to generate business opportunities and build strong relationships
- Experience working with commercial or large corporate customers is beneficial
- CTP Designation Desirable