Club Manager Job Description
Club Manager Duties & Responsibilities
To write an effective club manager job description, begin by listing detailed duties, responsibilities and expectations. We have included club manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Club Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Club Manager
List any licenses or certifications required by the position: CPR, AED, BOMA, IREM, CPM, PMP, PMI, TIPS, CMAA
Education for Club Manager
Typically a job would require a certain level of education.
Employers hiring for the club manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business/Administration, Hotel and Restaurant Management, Hospitality, Physical Education, Health Education, Management, Hospitality Management, Culinary, Food Service management
Skills for Club Manager
Desired skills for club manager include:
Desired experience for club manager includes:
Club Manager Examples
Club Manager Job Description
- Write and present top-notch product requirements documentation and functional specifications, driven by user insights, with input from internal stakeholders and at times external clients
- Gather requirements across multiple international markets and stakeholders and assist in determining overall priority for development
- Conduct product demonstrations for internal sales and support staff external clients
- Generates ideas to improve & expand current facilities & continually research opportunities to increase member satisfaction
- A visible forward facing manager that is the face of the organization and the owner of their area
- Hire, train, motivate, supervise, coach and evaluate staff
- Lead design and execution of account acquisition for division
- Lead design and execution of customer experience and new market strategies
- Lead design and execution of talent development strategies for assigned division
- Lead execution of all CLUB Visa operational and compliance programs and coordinate and improve execution of all CLUB Booth operations to further drive CLUB Visa performance and compliance
- Ensuring all changes are properly tested and approved by the business
- Experience in building and managing project schedules and budgets
- Experience with change management life cycle process
- Strong presentation and communication/influencing skills
- Develop, socialize and adhere to the brand-specific Brand Identity Model
- Available to travel up to 75% of the time for store visits, partner collaboration, training
Club Manager Job Description
- To assist with the recruitment of new potential employees in liaison with the Human Resources Department
- To be in charge of all marketing activities in the Health Club
- To achieve the set targets in Health Club membership and other revenue sources
- Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets net movement
- Supply Chain Management Support - leader provides ongoing guidance and support to the Customer Development team regarding forecasting direction, supply chain issues, freight management, transportation trends, capacity updates, and a wide variety of operational/supply chain inputs to support the business development efforts
- Growing the squash participation within and the club and creating a sense of community among the squash participants
- Achieving/exceeding program performance goals for monthly and yearly sales and revenue
- Leading and organizing program, tournaments, junior programs, leagues, and social events
- Manage daily administrative duties including reports, payroll, scheduling, etc
- Create and distribute marketing and advertising materials
- Bachelor's Degree or related field required
- 2 years+ overall relevant experience, including product management, product marketing or related technical role for a SaaS company
- Experience with key product management functions, including writing requirements in the form of user stories with acceptance criteria and creating mocks/wireframes, market research, competitive analysis, product planning and reporting
- Must be able to provide examples of previous work
- 5 years of management experience within private Golf Club, hospitality, restaurant or hotel industry preferred
- 3-5 years in the Food & Beverage Industry a plus
Club Manager Job Description
- Monitor and evaluate club operations, programs, processes and/or practices for quality and effectiveness
- Clearly lay out expectations for how we manage our customer partners face to face and at the appropriate levels
- Follow the Small Store Segmentation plan to ensure that visit and sell to customers push productivity improvement and drive value in all we do
- Uphold our Purpose Statement every day
- Interact with clinical care, administrative and foundation leadership team to ensure a smooth health-care experience by easing patients and their family’s way while at Swedish
- Work closely with 1-800-Swedish, admitting registration, billing and patient care to facilitate referral services and scheduling appointments for Stellar Club members and their families
- Assist in private facility tours prior to admission, and assist with the pre-registration process and provide a first-class customer-care experience
- Work closely with external partner to support MVP launch of club websites
- Review & give feedback against roadmap, prioritization, design & business reqs
- Help represent club feedback on designs/workflows
- Minimum 2 years Rooms Division work experience as Manager or Assistant Manager in larger operation
- Minimum five years management/supervisory experience with high preference to club management
- Experience working in upscale or private club environment is preferred
- A minimum three (3) years of experience in the call center field required
- A minimum three (3) years of supervisory experience in the call center field required
- A minimum three (3) years of experience in the travel and/or vacation ownership and/or financial servicing field required
Club Manager Job Description
- Be knowledgeable of the brand standards and implement them in the daily work
- Implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance to the operations manual
- Maintain a steady flow of communication among ambassadors and departments
- Make recommendations on management of equipment, work methods, supplies and decorations
- Prepare and check various daily and monthly records and reports, and other reports as required
- Supervise and guide club ambassadors to ensure that they provide excellent service and adhere to the Hotel’s policies & procedures
- Supervise the club operations to ensure smooth workflow
- Delegate duties among club ambassadors and prepare their work schedules as required
- Assisting the Aaron’s stores with filing Club claims on behalf of the customer, ensuring all needed documentation is completed and sent to BMS, and all stores/customers are provided high-quality claim handling throughout the claim life cycle
- Delivers consistent high-quality service to customers & stores throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, and follow-through and meeting commitments to achieve optimal outcome on every file
- SAP – APO and BEX experience a plus
- 1-2 years of prior programming experience required
- Computer and people skills a must
- Demonstrate knowledge on how to grow a squash program
- Available for full time schedule that includes evenings and weekends
- Ability to develop programs and complete projects in a timely manner
Club Manager Job Description
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
- Managing smooth operation of Manor Club with highest level of services delivered to Manor Club guests
- Maintaining healthy working environment to Manor’ associates
- Review performances of each team member and planning for carrier improvement
- Minimizing operational expenses
- To effectively lead and develop a highly motivated team of 16+, maintaining agreed standards of product delivery and constantly exceeding customer expectations
- To develop effective sales strategies for the Spa, in order to maximise membership yield, whilst achieving the business plan objective
- Advertise and promote the Spa to potential new members
- Demonstrated strong communication skills (verbal, written, and listening)
- A minimum of 7 years of sales leadership experience
- Commitment to Excellence and holding team to highest of standards
- Strong leader of people that gains buy-in effectively and ethically
- Willingness to make tough decisions for the betterment of our company
- Must have a thorough knowledge of all facets of a sales operation (Bulk Delivery, Conventional Delivery, On-Premise, Customer Development and Warehousing), and the ability to manage and teach all of these areas