Club Manager Job Description

Club Manager Job Description

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Club manager provides for the development and maintenance of inventory control systems to track status of purchase orders, inventory levels, production requirements.

Club Manager Duties & Responsibilities

To write an effective club manager job description, begin by listing detailed duties, responsibilities and expectations. We have included club manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Drive innovative products and customer experience concepts working with the extended team of business managers, designers, technology, and cross functional teams that will support products post launch
Create, lead and manage multi-channel marketing strategies around specific programs and products to increase CLUB Visa acquisition, activation and retention of profitable CLUB Visa accounts
Research, develop and lead strategies to identify new programs, partnerships and products to integrate into CLUB Visa
Manage all budgeting, reporting and compliance processes for assigned CLUB marketing strategies
Responsible with Director of Finance for cash flow forecasts
Assist Director Finance/ VP Finance with capital asset requisitions and thorough ad hoc analysis, as necessary
Administrative duties including work orders, invoices, accounting
Assist in the collection and reporting of Club ticketing & sponsorship data, financial data, and operational results
Analyze key indicators, trends, and benchmarks in ticketing, premium seats and suites, sponsorship, fan experience and staffing
Support department in identifying and developing strategies to assist Clubs in their business operations to improve revenue performance

Club Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Club Manager

List any licenses or certifications required by the position: CPR, AED, BOMA, IREM, CPM, PMP, PMI, TIPS, CMAA

Education for Club Manager

Typically a job would require a certain level of education.

Employers hiring for the club manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business/Administration, Hotel and Restaurant Management, Hospitality, Physical Education, Health Education, Management, Hospitality Management, Culinary, Food Service management

Skills for Club Manager

Desired skills for club manager include:

How and when to impose deadlines and delegate tasks
Job-relevant issues
Processes
Products
Systems
Automated food inventory
Ordering
Production and management systems menu graphics programs
Activities that are appropriate and interesting for different target groups and at a variety of activity levels
Basic concepts

Desired experience for club manager includes:

Exhibits initiative, flexibility and responsibility- accountability for managing multiple projects
Disciplined, organized, deadline driven, trustworthy, responsible, high attention to detail, diplomatic and proactive
Gathering detail requirements for approved projects
Building project timelines, defining project scope
Acquiring resources necessary to complete the project
Working with external vendors to coordinate cross system changes

Club Manager Examples

1

Club Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of club manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for club manager
  • Write and present top-notch product requirements documentation and functional specifications, driven by user insights, with input from internal stakeholders and at times external clients
  • Gather requirements across multiple international markets and stakeholders and assist in determining overall priority for development
  • Conduct product demonstrations for internal sales and support staff external clients
  • Generates ideas to improve & expand current facilities & continually research opportunities to increase member satisfaction
  • A visible forward facing manager that is the face of the organization and the owner of their area
  • Hire, train, motivate, supervise, coach and evaluate staff
  • Lead design and execution of account acquisition for division
  • Lead design and execution of customer experience and new market strategies
  • Lead design and execution of talent development strategies for assigned division
  • Lead execution of all CLUB Visa operational and compliance programs and coordinate and improve execution of all CLUB Booth operations to further drive CLUB Visa performance and compliance
Qualifications for club manager
  • Ensuring all changes are properly tested and approved by the business
  • Experience in building and managing project schedules and budgets
  • Experience with change management life cycle process
  • Strong presentation and communication/influencing skills
  • Develop, socialize and adhere to the brand-specific Brand Identity Model
  • Available to travel up to 75% of the time for store visits, partner collaboration, training
2

Club Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of club manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for club manager
  • To assist with the recruitment of new potential employees in liaison with the Human Resources Department
  • To be in charge of all marketing activities in the Health Club
  • To achieve the set targets in Health Club membership and other revenue sources
  • Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets net movement
  • Supply Chain Management Support - leader provides ongoing guidance and support to the Customer Development team regarding forecasting direction, supply chain issues, freight management, transportation trends, capacity updates, and a wide variety of operational/supply chain inputs to support the business development efforts
  • Growing the squash participation within and the club and creating a sense of community among the squash participants
  • Achieving/exceeding program performance goals for monthly and yearly sales and revenue
  • Leading and organizing program, tournaments, junior programs, leagues, and social events
  • Manage daily administrative duties including reports, payroll, scheduling, etc
  • Create and distribute marketing and advertising materials
Qualifications for club manager
  • Bachelor's Degree or related field required
  • 2 years+ overall relevant experience, including product management, product marketing or related technical role for a SaaS company
  • Experience with key product management functions, including writing requirements in the form of user stories with acceptance criteria and creating mocks/wireframes, market research, competitive analysis, product planning and reporting
  • Must be able to provide examples of previous work
  • 5 years of management experience within private Golf Club, hospitality, restaurant or hotel industry preferred
  • 3-5 years in the Food & Beverage Industry a plus
3

Club Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a club manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for club manager
  • Monitor and evaluate club operations, programs, processes and/or practices for quality and effectiveness
  • Clearly lay out expectations for how we manage our customer partners face to face and at the appropriate levels
  • Follow the Small Store Segmentation plan to ensure that visit and sell to customers push productivity improvement and drive value in all we do
  • Uphold our Purpose Statement every day
  • Interact with clinical care, administrative and foundation leadership team to ensure a smooth health-care experience by easing patients and their family’s way while at Swedish
  • Work closely with 1-800-Swedish, admitting registration, billing and patient care to facilitate referral services and scheduling appointments for Stellar Club members and their families
  • Assist in private facility tours prior to admission, and assist with the pre-registration process and provide a first-class customer-care experience
  • Work closely with external partner to support MVP launch of club websites
  • Review & give feedback against roadmap, prioritization, design & business reqs
  • Help represent club feedback on designs/workflows
Qualifications for club manager
  • Minimum 2 years Rooms Division work experience as Manager or Assistant Manager in larger operation
  • Minimum five years management/supervisory experience with high preference to club management
  • Experience working in upscale or private club environment is preferred
  • A minimum three (3) years of experience in the call center field required
  • A minimum three (3) years of supervisory experience in the call center field required
  • A minimum three (3) years of experience in the travel and/or vacation ownership and/or financial servicing field required
4

Club Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of club manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for club manager
  • Be knowledgeable of the brand standards and implement them in the daily work
  • Implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance to the operations manual
  • Maintain a steady flow of communication among ambassadors and departments
  • Make recommendations on management of equipment, work methods, supplies and decorations
  • Prepare and check various daily and monthly records and reports, and other reports as required
  • Supervise and guide club ambassadors to ensure that they provide excellent service and adhere to the Hotel’s policies & procedures
  • Supervise the club operations to ensure smooth workflow
  • Delegate duties among club ambassadors and prepare their work schedules as required
  • Assisting the Aaron’s stores with filing Club claims on behalf of the customer, ensuring all needed documentation is completed and sent to BMS, and all stores/customers are provided high-quality claim handling throughout the claim life cycle
  • Delivers consistent high-quality service to customers & stores throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, and follow-through and meeting commitments to achieve optimal outcome on every file
Qualifications for club manager
  • SAP – APO and BEX experience a plus
  • 1-2 years of prior programming experience required
  • Computer and people skills a must
  • Demonstrate knowledge on how to grow a squash program
  • Available for full time schedule that includes evenings and weekends
  • Ability to develop programs and complete projects in a timely manner
5

Club Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of club manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for club manager
  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
  • Managing smooth operation of Manor Club with highest level of services delivered to Manor Club guests
  • Maintaining healthy working environment to Manor’ associates
  • Review performances of each team member and planning for carrier improvement
  • Minimizing operational expenses
  • To effectively lead and develop a highly motivated team of 16+, maintaining agreed standards of product delivery and constantly exceeding customer expectations
  • To develop effective sales strategies for the Spa, in order to maximise membership yield, whilst achieving the business plan objective
  • Advertise and promote the Spa to potential new members
Qualifications for club manager
  • Demonstrated strong communication skills (verbal, written, and listening)
  • A minimum of 7 years of sales leadership experience
  • Commitment to Excellence and holding team to highest of standards
  • Strong leader of people that gains buy-in effectively and ethically
  • Willingness to make tough decisions for the betterment of our company
  • Must have a thorough knowledge of all facets of a sales operation (Bulk Delivery, Conventional Delivery, On-Premise, Customer Development and Warehousing), and the ability to manage and teach all of these areas

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