Case Worker Job Description
Case worker
provides intensive case management with a focus on assisting participants to overcome barriers and prepare them for employment that leads to self-sufficiency.
Case Worker Duties & Responsibilities
To write an effective case worker job description, begin by listing detailed duties, responsibilities and expectations. We have included case worker job description templates that you can modify and use.
Sample responsibilities for this position include:
Maintain a daily system of providing timely and accurate information required to move cases through the case management pipeline
Perform basic and advanced levels of document review, legal research, and case management
Maintain a daily system of providing timely and accurate information required to move cases through the verification and case management pipeline
Provide case management/care coordination referrals to participants when appropriate for the range of maternal child health psychosocial and behavioral health needs
Contact mental health aftercare programs w/in 24 hours after patient's initial appointment to determine if it was kept and will reschedule appointments that have not been kept
Attend discharge planning rounds
Attend social work and psychiatry meetings and training as assigned
Provide backup coverage for assigned workers
Assess forces related to internal conflict or environment
Contact mental health aftercare programs within 24 hours after patient's initial appointment to determine if it was kept and will reschedule appointments that have not been kept
Case Worker Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Case Worker
List any licenses or certifications required by the position: CBT, ACM, CCM, LCSW, LGSW, LBSW
Education for Case Worker
Typically a job would require a certain level of education.
Employers hiring for the case worker job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Social Work, Education, Psychology, Human Services, Associates, Health, Counseling, Legal Studies, Nursing, Sociology
Skills for Case Worker
Desired skills for case worker include:
Microsoft Access
Microsoft Word and Excel
Economically disadvantaged and behavioral issues
Employment barriers
Social and economic barriers of the diverse client population and the related impact on employability and self-sufficiency
Referral sources available for providing services to clients
Community resources
Case Management
Social and economic barriers of the diverse client population and the related impact on self-sufficiency
Caregiver support
Desired experience for case worker includes:
Provide linkage with mobile crisis program and CPEP when patients are non-compliant
Attends discharge planning rounds
Make home visits
Interview and make initial assessments and referrals
Manage cases of social service recipients
Investigate and verify obtained information
Case Worker Examples
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Case Worker Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of case worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for case worker
- Collaborate on care issues with internal clinicians and the participant's assigned Health Home medical provider
- Conduct site visits to health care facilities and participants' homes
- Refer to community-based resources and follows-up to ensure participant compliance
- Document service information in database
- Build effective rapport with clients
- Review existing information from PATH in CARES for accuracy and to gather background information
- Identify any immediate needs and provide referrals or supplies as appropriate
- Conduct assessment including review of referral information, identifying and engaging key participants, identifying systemic risks and protective factors, and developing an analysis of the problem behaviors
- Complete assessment within 24 hours of DHS referral and schedule first session within 48 hours of referral
- Explain all forms to the family in order to establish expectations of family and ensure all adult family members have signed them
Qualifications for case worker
- Complete all mandated screenings in CARES
- Create Service Plan and generate Initial Service Plan/ILP in CARES
- Engage families in creating family centered Initial Service Plan/ILP
- Update ILP tasks and dates as appropriate and needed
- Assist family to secure and maintain all appropriate entitlements, including, but not limited to, Medicaid, Public Assistance, SSI, SSD, and/or veterans' benefits
- Provide families with referrals to housing options that are appropriate for family's needs
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Case Worker Job Description
Job Description Example
Our innovative and growing company is looking for a case worker. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for case worker
- Maintain primary case planning responsibility for 14-20 cases in collaboration with the social worker
- Establish immediate contact with families to provide information about the program
- Conduct home visits with families/significant others of youth after admission for observation, monitoring purposes and to facilitate reconciliation, reunification and permanency
- Assess homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments
- Facilitate family visits, including visits with siblings in foster care
- Attend court and permanency hearings
- Write FASPs and Permanency Hearing Reports
- Manage case load of AWOL and suspended payment youth
- Obtain warrants for all AWOL youth
- Provide supportive casework counseling
Qualifications for case worker
- Complete progress notes
- Work with Team Leads and the Program Manager to formulate, develop and update immigration policies, processes, and training materials
- Manage Immigration Resource Desk, by providing advice and guidance on immigration issues arising in connection with mergers and acquisitions
- Address and resolve high-level issues with petitions
- Assist with preparation of especially complex cases, cases needing preparation on an emergency basis, and as needed during high volume periods
- Assess and monitor for safety and risk
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Case Worker Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of case worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for case worker
- Conduct required casework contacts with the child, parent, foster parent and collateral contacts
- Visit family and child, as often as mandated and/or necessary to gather social history, to assess family strengths and concerns
- Coordinate and supervise all visits between the family and child along with separate sibling visits
- Share responsibilities with agency team for the permanency planning of each child
- Utilize Solution Based Casework in casework practice
- Implement Solution-based Casework model of casework practice within the department/program
- Implement and integrate the principles and procedures of Solution Based Casework
- Establish immediate contact with families of the adolescents who are placed into our care, and with their foster families
- Coordinate and supervise all visits between the family and adolescent along with separate sibling visits
- Share responsibilities with agency team for the permanency planning of each adolescent
Qualifications for case worker
- Locate resources and make referrals to any resource that would provide aid to the family and adolescent
- Evaluate adolescent's adjustment in foster home, and monitor educational and behavioral performance at home and in school
- Monitor foster parents in terms of their ability to meet the needs of the adolescent in their home, and make recommendations regarding future use of the home
- Contact the workers’ compensation carriers and providers to verify receipt of the submissions
- Train other case workers as needed
- Review status of all outstanding submissions
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Case Worker Job Description
Job Description Example
Our company is looking to fill the role of case worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for case worker
- Compile, analyze and draw conclusions using information from multiple sources
- Make outbound phone calls to follow up on submissions sent to carriers and providers and obtain payment status
- Refer complex cases to Case Worker II’s
- Complete periodic reports for management as required
- May serve as an escalation point for other case workers
- Will have training responsibilities for other case workers limited to projects or specific tasks
- Effectively work, maintain and manage a variety of cases with current and accurate notes
- Verify documents and coordinate health care coverage for patients, including eligibility of benefits
- Handle phone inquiries for both demand package issues and from beneficiaries promptly and with courtesy
- Meet department objective standards for Customer Service, Probate Research, Document Review and Intake
Qualifications for case worker
- Ability to handle phone inquiries promptly and with courtesy
- Ability to work effectively, maintain and manage a variety of cases with current and accurate notes
- Ability to process events, various legal deadlines, and critical accounting/finance issues in a timely manner
- Ability to meet department standards for customer service, productivity and quality
- Ability to be careful and thorough about detail including cite-checking and proofreading skills
- Ability to work proficiently with Microsoft Office, Word, and Excel
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Case Worker Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of case worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for case worker
- Use critical thinking skills to determine the validity of outgoing correspondence for Non-Group Health Plans, ensure member adherence to Standard Operating Procedures (SOPs) to determine the next step
- Evaluate medical claims documentation and coverage policy documentation to determine validity of the appeal
- Verify accuracy and reliability of data provided by CGI for processes pertaining to Medicare Recovery
- Use critical thinking skills to determine the validity of outgoing correspondence for Group Health Plans, ensure member adherence to Standard Operating Procedures (SOPs) to determine the next step
- Providing guidance on legalisation of various documents and ensuring it is properly done for acceptance by foreign jurisdiction
- Perform quality assurance tasks, service-related administrative duties and data tasks related to the preparation of programmatic documentation and agency reports and compliance with program performance measures
- Function as a contributing member of the team during weekly staff meetings and with other team members
- Conduct Healthy Start educational outreach activities in community settings and facilitate collaborative relationships with community partners
- Complete all required client-related service and programmatic written and electronic documentation in compliance with programmatic requirements, agency reporting, and the Healthy Start Standards and Guidelines
- Attend all programmatically required trainings and staff meetings and strictly adhere to program protocols
Qualifications for case worker
- Experience in a Legal office a plus
- Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and/or Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC T)
- Attention to detail while maintaining focus on overall mission with discretion to members performance
- Experience with CAS, ONBASE, HIGLAS, CWF, and DCS
- Associate degree is preferred or 2 years equivalent work experience considered
- Bachelors Degree in Social Work, Human Services or related field, required