Business Systems Administrator Job Description
Business Systems Administrator Duties & Responsibilities
To write an effective business systems administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included business systems administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Systems Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Systems Administrator
List any licenses or certifications required by the position: ITIL, PMP, II, IAT, NASA, JPL, ADM, ARMA, VCP, MCSE
Education for Business Systems Administrator
Typically a job would require a certain level of education.
Employers hiring for the business systems administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Business, Information Technology, Business/Administration, Technical, Information Systems, Administration, Finance, Management
Skills for Business Systems Administrator
Desired skills for business systems administrator include:
Desired experience for business systems administrator includes:
Business Systems Administrator Examples
Business Systems Administrator Job Description
- Work with technical services teams to minimize downtime of applications
- On Call support 24 X 7
- A strong background in the management or supervision of implementing IT Systems, preferably in R&CA / Risk & Control Self-Assessment functionality, in top tier financial services organisations or top tier consulting / technology firms (work experience in financial institutions beneficial)
- Proven influencing and stakeholder management skills with senior levels (VP’s and D’s)
- The ability to quickly pull together material and presentations
- Experience in solving complex functionality and data model requirements, including horizontal ‘end to end’ mapping, Region, Country, Legal Entity, Risk, Cause & Control Type taxonomies
- An appreciation of the regulatory environment in Europe, Middle East and Africa, United Kingdom, United States and Asia Pacific, and the lead regulator perspectives on Operational Risk
- A broad experience in project and change management
- Knowledge of R&CA within a mature Operational Risk Management Framework (ORMF) in a tier 1 global bank, with a solid experience in defining, managing and maintaining data models for specific ORM IT applications
- Experience with managing the resolution of data integrity conflicts and issues, within data models of point solution systems (beneficial)
- Strong organizational skills, meticulous attention to detail and demonstrated ability to prioritize
- Ability to thrive in a fast- paced, deadline-driven environment with a proven commitment to turning in consistently high quality work
- Intermediate skills within Microsoft Excel, PowerPoint and Word
- Prior experience with Open Text, document retention and destruction programs preferred
- Experience in consolidating / aligning core data and taxonomies, Organisational Structures, Legal Entity Structures, Product and Process Taxonomies, and Risk & Control Taxonomies (beneficial)
- Experience in developing and embedding maintenance and governance mechanisms and processes for taxonomies and libraries, including process, risk, control, cause and risk drivers (beneficial)
Business Systems Administrator Job Description
- Complete system maintenance to ensure system environments are aligned with configuration updates, new functionality, data management and retirement
- Create, modify, and test application configuration changes based on user feedback organizational changes
- Maintain accurate and timely user on-boarding, off-boarding, and transfer of multiple users
- Address, troubleshoot and work to resolve individual user issues within the system
- Collect, track, and evaluate feedback, issues, and risks received from internal and external customers including Sales Leaders
- Analyze application problems and identify both short-term and long-term solutions
- This position will travel to Salt Lake City, Utah 6-8 times per year
- Responsible for execution of a set of day to day tasks end user support
- Primary responsibility for Operational aspects of NetSuite ERP and Boomi integration platform
- Manage support tickets, vendor responses and changes, and support escalations
- Ability to effectively use support software, such as Lotus Notes, Word, Access, Excel, PowerPoint, SharePoint required
- Certified Salesforce Administrator certification within 18 months of assuming the position
- 10 years+ experience as a Systems Manager, Subject Matter Expert or Project Manager gained in ideally in CRM and Process Management in the financial services sector.· 4 years+ experience in implementing and managing Oracle Siebel Call Centre, eService and Cognos systems.· Ideally some experience in IBM BPMS systems.· Ideally have previous experience in competitive CRM and Business Process Management Software
- Bachelor’s degree from a four year college or university in computer science or other technical discipline
- SQL Server database or equivalent data warehouse design and, management experience and associated validation activities
- Good functional understanding of SQL Server Management Studio, SQL Server Configuration Manager, Server Integration Services, Business Intelligence Development Studio and SQL using SQL Server 2008 R2 or newer
Business Systems Administrator Job Description
- Facilitate and coordinate production changes, deployment, script and configuration deployments
- Facilitate NetSuite scheduled and hot fix releases in all environments
- Embrace and be a strong advocate for automation, includes testing, deployments, configuration, CI/CD and agile practices
- Responsible for proactive monitoring, automated testing and automated recovery of critical functions
- Provide compliance, SLA and support metrics and ad hoc reporting
- Document requirement descriptions, acceptance criteria, and functional design requirements, any associated data definitions/use cases
- Collaborate with solution delivery team to prioritize requirements in upcoming releases the full requirements backlog
- Daily administration, troubleshooting and support of Xactly commissions system
- Process monthly and quarterly commissions, help with reconciliations and month-end reporting
- Work with external consultant in new plan design and changes to existing plans
- Extensive experience with designing and developing relational database models and writing stored procedures, importing and automating data imports from various data sources using SSIS Packages
- Strong experience optimizing database performance and troubleshooting production issues
- Experience with SQL Server Analysis Services, SQL Server Reporting Services, Microsoft SQL Server Migration Assistant for Access is a plus
- 2+ years of experience as a Project Administrator
- Strong MS Word, Excel, PowerPoint, Visio & Project skills required
- Previous experience in similar role needed
Business Systems Administrator Job Description
- Work with Xactly professional services and external consultant on modifications and enhancements to Delta integration
- Work with Salesforce and Netsuite business and systems teams for data input requirements into Xactly
- Work with business users to gather reporting requirements
- Ensure procedures, processes and proper change controls are adhered to on all production changes and implementations
- Perform upgrade testing and keep up to date with changes and new features
- Responsible for developing and providing audit reports to the internal controls team and external auditors as requested
- Maintain BCM Program content on the BCM intranet website and SharePoint sites
- Respond to and resolve incidents and problem reports related to servers, networks, and permissions
- Manage and maintain the appropriate security levels and access controls for all infrastructure servers and systems
- Administer file, directory, and network file share permissions (user and identity management) for digital storage and shared file servers
- Advanced knowledge of Hyperion Essbase and reporting tools
- Advanced knowledge of PeopleSoft FSCM Rel 9.1suite of products including General Ledger, Accounts Payable, Asset Management, Project Costing, Supplier Contract Management, eProcurement, Purchasing, and Travel and Expenses
- Advanced knowledge/Understanding of Oracle Business Intelligence products and how to develop dashboard reporting
- Working knowledge of banking organizational structure and financial data sources
- Ability to think strategically in order to achieve short term and long term goals
- Ability to predict, analyze and manage cultural and technological changes within the organization
Business Systems Administrator Job Description
- Manage network registrations and the IPv4/IPv6 network address space for all Tepper infrastructure systems
- Participate in or lead technical sessions with clients to discover requirements and develop solutions in MS Skype for Business
- Prepare project proposals and present solutions to clients
- Evaluate and recommend new technologies to be used
- Write scripts using Powershell to manage MS S4B through automated processes
- Work with Exchange Messaging Engineers to implement voicemail for MS S4B users
- Participate in decisions to add or remove features and manage updates with MS S4B
- Update phone hardware and manage public switch telephone network gateways (PSTN) as needed
- Document processes and share technical information with other teams to support user education and resources
- Maintain technical certifications as required
- Advanced organizational and time management skills needed particularly during the implementation of systems
- Ability to forge strong partnerships with business partners and internal customers
- BBA with finance focus required
- MBA with finance focus preferred
- 7+ years of Corporate Finance, with internal reporting, budgeting, and profitability reporting experience
- 5+ years of project management, operations manager, and supervisor experience