Business Operations Support Job Description
Business operations support
provides a vision for and support continuous implementation of data driven approach to operations management in areas of responsibility.
Business Operations Support Duties & Responsibilities
To write an effective business operations support job description, begin by listing detailed duties, responsibilities and expectations. We have included business operations support job description templates that you can modify and use.
Sample responsibilities for this position include:
Participate and coordinate in business driven projects and change initiatives
Compile MIS and reconciliation reports for management review other management reports and relevant regulatory reports on a timely manner
Provide direction and support on department-wise initiatives when necessary
Work with operational teams to understand high frequency manual work to determine whether automation solutions can remove the manual work
Provide insights, recommendations and leadership for addressing process, data and automation issues
Assess, recommend, adopt and manage our key business systems and infrastructure that improve efficiency across the customer nurture cycle
Project manage large department-wide and cross-functional initiatives, and ensure they are executed as designed, on time and within budget
Serve as a subject matter expert on our systems and data flows, business requirements
Seek out industry best practices and incorporate relevant idea
Review of monthly Fleetline statements
Business Operations Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Operations Support
List any licenses or certifications required by the position: MBA, ITIL, HR, CPI, IA
Education for Business Operations Support
Typically a job would require a certain level of education.
Employers hiring for the business operations support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Finance, Computer Science, Accounting, Business/Administration, Economics, Management, Engineering, MBA
Skills for Business Operations Support
Desired skills for business operations support include:
Basics of all processes and procedures established in this area of responsibility
AGILE - SAFE way of working
Accessing member benefits/coverage/payor information
Agile Methodology/Scrum and Version One Software
Areas of Case Management and Operations Support
Areas of responsibility
Card and payments industry
Effectively uses automated applications and systems
Especially Excel
ISO
Desired experience for business operations support includes:
Self-motivated and able to work under pressure, especially in a dynamic and fast paced environment
Able to work with large amounts of data for analysis
Previous experience in Information Systems or IT organizations preferred
Thorough knowledge of web services architecture and technologies
5+ years of B2B technology and/or operations research experience required
3+ years experience in executing operationally on a global scale
Business Operations Support Examples
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Business Operations Support Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of business operations support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business operations support
- Create a manual statements based on investigation and reconciliation
- Review General Ledger Balances on loans
- Close loans in the Operating system
- Maintain Asset details
- Review and reconcile Overdue Interest where required
- Email final monthly statements to the Sales Team
- All requests to be attended to within the agreed SLA’s
- End Client's Custody and Management Fees Processing
- Able to communicate in English and any other preferred language from these regions (for example Czech/Slovakian or Arabic)
- Answering e-mails to internal and external clients
Qualifications for business operations support
- Possess good critical thinking skills and initiative to investigate and resolve issues with
- Minimum 5 years of experience in any function with documentary routines in corporate business
- Understanding of procurement and marketing preferred
- Data analytics experience preferred
- The Sr Operations Analyst may serve as a Wholesale Services lead for the coordination and delivery of Change Requests in multiple process areas
- Degree in IT, Information Systems/ Computer Engineering/Business, Finance or related discipline preferred
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Business Operations Support Job Description
Job Description Example
Our growing company is looking to fill the role of business operations support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business operations support
- Conduct various local analysis to address questions on operational trends, impacts, KPIs, financials
- Own Total Contract Value (TCV) reporting through Signed Deals Log (SDL) in accordance to AFM guideline
- Lead order booking for Managed Services on hardware, software and services
- Accountable to keep track of ‘Ship Not Invoice’ performance
- Raise purchase orders and process all invoice payments on time
- Verify payment in accordance to pricing schedules
- Liaise with Finance on cost accruals for large payouts
- Lead unbilled issue resolution with delivery operations
- Drive on time customer invoicing with Customer Operations team
- Lead toner or supplies forecast and actual performance tracking and reporting
Qualifications for business operations support
- Excellent VBA skills
- Familiar with Vantage Tables and associated reporting
- Knowledge of workforce management systems a plus
- Able to communicate in Spanish and English and if possible Hebrew
- Must possess good communication skills, and have the ability to relate to commercial customers in a positive and problem-solving attitude
- Knowledge and experience using Close Tab’s and Microsoft Access a plus
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Business Operations Support Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of business operations support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business operations support
- Manage toner delivery partners and lead quarterly partners performance reviews
- Lead Monthly Embedded Lease Variance reviews with Customer Operations
- Manage and track End of Term leases with country Service/Account Delivery Managers, Customer Operations and HP Financial Services
- Drive process improvement and lead monthly operations reviews
- Provide operations escalation management support on hardware delivery and toner shortage issues
- Support proactive policy & SOX compliance assessments, and policy changes from HP Corporate Policy Program Office
- Oversees resource decisions and their co-ordination and execution with CCO US Therapeutic Area Leaders (TALs), CSM/CSS Line Managers and Vendor / Resource Management
- In collaboration with PDG Financial Controller and Resource Manager ensures appropriate financial and resource planning in accordance with annual reporting timelines and requirements
- Coordinate and support TALs with PD and RED resource requests, including all modeling and forecasting information required to estimate and supply resource to projects
- Together with the Vendor / Resource Manager, maintains an accurate and up-to-date understanding of the departments in- / outbound staff, including secondments, rotations and development opportunities in and out of the department
Qualifications for business operations support
- 10+ years of experience building and operationalizing complex, large scale, highly available, big data data warehouses
- Economics or Finance background / orientation
- Familiar with IRIS & CEDAR Tables and associated reporting
- Experience with Visio flowcharts and processes
- Develop trusted advisor relationship with the MU DBS Delivery team and leadership team
- Contribute to the roll out of the Franchise in the MU Consulting Business in alignment with the Global methodology
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Business Operations Support Job Description
Job Description Example
Our growing company is looking to fill the role of business operations support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business operations support
- Leads the review, analysis and collation of metrics to ensure processes are in place to drive efficiency and reduction of timelines across start up, conduct, contracts negotiation and other measures of productivity of CCO US operations (e.g., site productivity, recruitment)
- Resolve User issues for the CIB CAO Controls application suite (5 apps)
- Diagnose key issues and risks and manage them through to resolution, ensuring clear communication and escalation
- Prioritize and maintain oversight of application issues being addressed by Technology
- Ensure the Business maintains a good understanding of the application suite through active stakeholder engagement and the production and delivery of training materials and User guides as required
- Execution of adhoc reports for the business and support of scheduled reporting
- Work as part of a Global team, though primary focus will be to provide support to the APAC region
- Ensuring that re-usable resources and knowledge are stored in the appropriate knowledge base
- Ensure the Business maintains a good understanding of the application suite through active stakeholder engagement and the production and delivery of training materials and
- User guides as required
Qualifications for business operations support
- Adopt and reinforce a “single source of the truth” ethos
- Proactively identify non-standard MU reporting, processes and tools to ‘sunset’
- Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion, transformation experience
- Ability to inspire others through setting strategic vision and direction within Finance Ops with the Business and Finance teams we support
- Experience in SAP ECC Operations modules (PP, QM, IM, DM, SNP, WM, MII, EWM, TM) or other SAP modules
- Excellent PowerPoint, high level of familiarity with Excel (ability to create meaningful Pivot tables, perform vlookups )
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Business Operations Support Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of business operations support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business operations support
- Portfolio master data management
- Supporting Release Backlog Management
- Portfolio controlling, data analysis and calculation
- Internal portfolio communications
- Organization of internal and external workshops
- Preparation and wrap-up of meetings
- Support for Portfolio change management
- Organizing and managing the JAM page for Portfolio Team
- Participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned
- Ensure effective data management and reporting on key metrics for operations
Qualifications for business operations support
- High School Diploma or higher or 10+ years of equivalent experience
- 3+ years prior leadership responsibility, either in a direct or indirect role
- Intermediate level of proficiency with MS Word, Excel, and PowerPoint (creating documents, saving documents, moving between all three software programs, intermediate formatting.)
- Demonstrated governance experience
- Working knowledge of commercial mortgages with an emphasis on mortgage terms, interest calculation methods, payment application and amortization
- Excellent Excel, Word and Access skills