Business Banking Relationship Manager Job Description

Business Banking Relationship Manager Job Description

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Business banking relationship manager provides information, guidance and direction regarding credit policy, credit goals and current credit issues to commercial officers.

Business Banking Relationship Manager Duties & Responsibilities

To write an effective business banking relationship manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business banking relationship manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Develops a comprehensive understanding of client’s needs, based on the review and analysis of personal and business financial data gathered through relationship reviews and personal meetings
Acquire business - Prospect in the assigned territory to bring in new business customers, and develop and work with Centers of Influence to expand the customer base within the RM Channel
Expand and retain relationships - Profile new and existing commercial clients to ensure cross-sell of deposits, credit, and other bank products
Partner - Work with other bank partners to uncover sales opportunities among both current and potential business customers
Refer - Identify Consumer product opportunities among business owners and refer to other specialists to effectively capture
Develops and maintains an in-depth knowledge of products and services knowledge of competitors and competitive products
Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence ie
Average loan portfolio O/S of $250MM to $400MM
Average deposit portfolio of $150MM to $250MM
Annual contribution of $5M to $10M

Business Banking Relationship Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Business Banking Relationship Manager

Typically a job would require a certain level of education.

Employers hiring for the business banking relationship manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Finance, Economics, Education, Business/Administration, Communication, Computer, Business Operations, Accounting, Management

Skills for Business Banking Relationship Manager

Desired skills for business banking relationship manager include:

Analysis
Credit administration
Credit policy/procedure
Diverse types of businesses
Industries
Markets
Cash flow management and business credit underwriting with commercial credit training
Financial and economic concepts
Bank products and services that results in successfully identifying appropriate opportunities to sell the bank’s products
Business deposit products

Desired experience for business banking relationship manager includes:

Must be proficient in all Microsoft Office software
All Business Banking Relationship Managers will need to fully embrace the Group’s strategic objective to become the ‘Leading International Bank’ which builds on our global network, recognizing the increasing globalization of the world’s economy and the increased value of international customers
Puts clients first
Prioritizes and manages time to ensure the minimum sales and contact management standards are met
Relationship building/Planning/Organizing/Closing Sales
Microsoft Word, Excel, and Outlook Proficiency Required

Business Banking Relationship Manager Examples

1

Business Banking Relationship Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of business banking relationship manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business banking relationship manager
  • Partners with other business lines as appropriate
  • Clearly communicates the application and credit decision process
  • Proactively follows up on credit requirements
  • Acts as liaison between Business Credit Center and prospect/client
  • Stays informed as to current underwriting guidelines
  • Provides expertise on business credit issues to branch personnel
  • Negotiates terms, conditions and pricing with customers to reach terms that will accommodate their needs and be acceptable and profitable to the bank
  • Participates in joint calls with business partners
  • Introduce top clients to appropriate specialist to deepen share of wallet
  • Provide specific assistance to assigned internal partners for outside joint calling, technical questions related to larger deposit and loan opportunities
Qualifications for business banking relationship manager
  • Understanding of Cash Flow lending
  • Desire to be successful with a willingness to learn and a proactive attitude
  • Excellent interpersonal and communication skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with internal and external stakeholders
  • Knowledge of and the ability to identify and engage potential opportunities in the market
  • Applies diverse tools, tactics and techniques to persuade customers to buy an array from the suite of banking products or services
  • Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements
2

Business Banking Relationship Manager Job Description

Job Description Example
Our company is looking to fill the role of business banking relationship manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business banking relationship manager
  • Leverage your credit skills and formal credit training to analyze your client’s financial situation in order to successfully anticipate and identify their needs
  • By collaborating with our product partners and line of business specialists, provide access to BMO’s vast array of offerings to our clients in order to meet their evolving needs
  • Effectively utilize our CRM database and other research methods to identify sales targets and plan quality calls and face to face meetings with existing and prospective clients
  • Effectively design, develop, and deliver innovative solutions that balance risk and opportunity for both our clients and BMO
  • Apply your sales skills for prospecting, and lead generation, to new and existing clients
  • Acquire, manage, and retain a portfolio of 80 – 100 business clients with annual revenue of $1 - $5 million for your assigned branches
  • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
  • Identify the personal financial goals and needs of business clients
  • Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects
  • Acquire, manage, and retain a portfolio of 60 - 70 business clients with annual revenue of $5 - $20 million
Qualifications for business banking relationship manager
  • Total of 5 – 7 years commercial banking experience, of which 3 years is managing commercial relationships
  • Ability to understand core business products and services
  • Real Estate lending experience
  • Experience with complex Cash Management and Trade Finance
  • Must possess superior customer service skills proven marketing and sales skills
  • Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals
3

Business Banking Relationship Manager Job Description

Job Description Example
Our company is looking for a business banking relationship manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business banking relationship manager
  • Manages all communications with customers related to credit and non-credit issues
  • Manages all communications with customer related to credit and non-credit issues
  • Collaborates with Regional Manager to develop and implement customer centric relationship plans
  • Complies with and stays abreast of all applicable policies and procedures, federal and state laws
  • Coordinates and organizes targeted campaigns and events
  • Develops new relationships through prospecting, outside calling, networking, referrals and community involvement
  • Handles relationship review and overall relationship profitability
  • Identifies acceptable credit opportunities and develops them to generate significant non-credit sales
  • Identifies cross sale opportunities and facilitate referrals within the organization
  • Maintains and applies a thorough understanding of the Company's credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete commercial loan packages
Qualifications for business banking relationship manager
  • Minimum of 2 years of experience in financial services managing commercial relationships
  • A minimum of 3 years' Business Banking sales experience to include lending, portfolio management, and Commercial credit training/experience
  • Five to seven years commercial lending experience
  • Minimum of at least 5-7 years' Business Banking sales experience to include lending, portfolio management, and Commercial credit training/experience
  • 3-5 years' Business Banking sales experience to include, lending, portfolio management, and Commercial credit training/experience
  • Local market knowledge and the ability to develop, retain and expand relationships with Centers of Influence ie
4

Business Banking Relationship Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of business banking relationship manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business banking relationship manager
  • Proactively promotes and cross-markets bank products and services, and keeps client informed of special promotions
  • Manage existing relationships to enhance profits, increase revenue and mitigate retention risk while delivering an excellent customer service experience to the client
  • Negotiates terms and loan structures with clients around the most complex deals
  • Understands the client's business environment, strategies and industry to better determine their credit requirements, identify potential new business opportunities and provide need based solutions
  • Works to achieve sales goals (loans, deposits and generation of fee incomes.)
  • Manage existing/established loan & deposit portfolio, and actively seek new lending and deposit opportunities
  • Become a trusted advisor to privately-held businesses, working with business banking customers to understand their credit and depository needs
  • Structure and price deals in partnership with underwriting and credit approval guidelines
  • Sell treasury management solutions in conjunction with a treasury sales partners
  • Work with loan closers and/or Relationship Associates to facilitate loan closings
Qualifications for business banking relationship manager
  • Strong knowledge of credit products and processes Commercial/Business Loans or Lines of Credit
  • Auditing -- authority to examine the work of others to ensure compliance with all regulatory requirements
  • All Business Banking Relationship Managers will need to fully embrace the Group’s strategic objective to become the ‘Leading International Bank’ which builds on our global network, recognising the increasing globalization of the world’s economy and the increased value of international customers
  • Portfolio Management experience ($10 million portfolio)
  • Formalized credit training or equivalent credit risk experience required
  • Thorough knowledge of Commercial & Treasury Management services alternative lending and financing options
5

Business Banking Relationship Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a business banking relationship manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business banking relationship manager
  • Follow industry trends and stays current with changes in best practices
  • Actively promote, develop and manage business relationships with revenues ranging from $500K-$5MM
  • Responsible for assisting and coaching branch managers with executing commercial loan sales, service and relationship strategies to support growth, relationship deepening and retention of small business members
  • Develop and maintain advanced knowledge and understanding of all products and services including business checking, health savings accounts (HSA), commercial loan products, cash management, iTeller, merchant services, payroll services, business partner program, member group program, personal and business insurance products
  • Guide and manage applicants through the loan process including the loan interview, completion of loan documentation, communication of the acceptance or denial of the loan request and coordinating loan closing
  • Leverage established relationship development process by identifying steps/strategies necessary to effectiv
  • Leverage established relationship development process by identifying steps/strategies necess
  • Follow a disciplined relationship development process by identifying steps/stra
  • Generates new business banking opportunities through prospecting, networking and referrals
  • Mentors Banking Center Managers, and teams, in generating new business banking opportunities with existing relationships and acts as a resource for portfolio management and new business development
Qualifications for business banking relationship manager
  • Identifying and maximising opportunities across your customer portfolio by introducing new services or products and making care calls to grow the relationship
  • Being the main contact for all customer queries and complaints
  • Producing lending applications for Credit
  • Able to handle various loan products and implement strategies towards enhancing market penetration, business volumes and growth
  • Expertise in tapping prospects, analyzing their requirements, rendering guidance to the clients and negotiate (commercially) for the Loan products
  • Recruiting DST’s, assisting them in achieving their targets and driving them towards company goals with Branch Banking as the main channel

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