Broker Manager Job Description
Broker Manager Duties & Responsibilities
To write an effective broker manager job description, begin by listing detailed duties, responsibilities and expectations. We have included broker manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Broker Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Broker Manager
List any licenses or certifications required by the position: AHIP, CFSA, CIA, CPA, CFA, AEO, GB, LOMA
Education for Broker Manager
Typically a job would require a certain level of education.
Employers hiring for the broker manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business/Administration, Finance, Business, Associates, Management, Marketing, MBA, Graduate, Accounting
Skills for Broker Manager
Desired skills for broker manager include:
Desired experience for broker manager includes:
Broker Manager Examples
Broker Manager Job Description
- Responsible to drive key initiatives, process improvements and resolution of key challenges that are identified
- Close partnership with other client service leaders, training and quality managers, Business Analysts, Sr
- Ensure successful partnership between Client Service Leaders and Supervisory Managers, particularly when resolving escalations and complaints
- Respond to events, make tactical decisions, and execute plans
- Provide guidance for HR matters, performance management, discipline, and talent management
- Schedule and load balancing daily between teams or phone queues
- Develop, implement and drive business plans to retain and increase market
- Manage the development of state based relationship strategies to maximise sales impact within your immediate environment
- Drive results through individuals and teams and implement actions to ensure business quality is maintained whilst targets are achieved
- Promote and use sales management principles to improve sales through identifying opportunities for improvement and delivering strategies to model, develop and maintain sales standards and practices
- Expert Microsoft Office skills (word, excel, power point, outlook)
- Ability to switch tasks as needed while staying extremely organized
- Possess a Team First attitude
- Typically, at least four years' operational and managerial experience
- Determining and obtaining all pertinent credit
- Minimum 6-8 years industry related experience with at least 4 years direct sales experience
Broker Manager Job Description
- Maintains accurate roster of key leadership staff within each brokerage (operations, training, TA, marketing, ) and mainatains active relationship with all key leadership staff
- Monitor responses and attitudes of affiliates to ensure brand is responsive to their needs
- Manage brokerage compliance with the assistance of internal teams and external vendors within assigned territory
- Provide services in a positive, professional, empathetic and client-focused manner
- Perform home visits for program enrollment and ongoing monitoring
- Complete appropriate and detailed documentation and correspondence for participants, including all required forms
- Ensure a positive, collaborative and cohesive team environment
- Attend educational meetings, training sessions, and other meetings as needed or required by the program
- Work with the Sales Director (SD) and other Area Managers (AMs) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer
- Handle inbound and outbound calls and other methods of communication
- 3+ years’ experience supervising sales teams or managing broker relationships
- Travel up to 75% of time in the state of New Jersey
- Experience - You are highly interested in or experienced in real estate marketing
- Fluent in traditional and digital marketing channels and can effectively develop innovative strategies for both and measure outcomes
- You track, review and improve upon initiatives
- Is discreet
Broker Manager Job Description
- Develop new product ideas and initiatives together with the regional businesses to meet market needs and respond to economic, political, legislative or compliance changes
- Support the development and delivery of the annual business plan, budgets and initiatives
- Ongoing portfolio review and monitoring in line with strategies
- Work with assigned Sales Managers and District Managers to increase effectiveness of activity through our broker partnerships and develop new strategies
- Maintain regional relationships regional contacts of national relationships with our broker partners
- Presenting and speaking at seminars with the assistance of the Director of Channels and Alliances
- Work to develop standards and metrics as they pertain to broker channel activity
- Travel as needed throughout an assigned to work with our sales teams in the field as needed (typically up to 25%)
- Proactively identifies & mitigates logistics & compliance risks
- Provides direction, supervision, control, and strategic input for customs brokerage & compliance requirements
- Prior compliance experience in the securities industry
- Experience handling customer complaints and regulatory inquiries
- Experience interacting with FINRA, SEC and state securities divisions
- 10 years or more of financial services or brokerage experience required
- Proven experience in a leadership capacity, ability to motivate at an individual and team level, , experience overseeing other managers preferred
- Extremely organized and detail oriented, demonstrated knowledge of Windows, Microsoft Office software (Word, Excel, PowerPoint, Access, ) and various file manipulation skills
Broker Manager Job Description
- Implement key performance indicators, analyze outcomes, and initiate corrective/preventive actions
- Promote the Company’s image through participation in various industry related events and organization
- Organize, attend and serve as spokesperson for the organization and broker channel at meetings, special events and promotions
- Establish relationships with brokers to collaborate on securing sell-side listings for business development team
- Engage with brokers and sellers to provide a better understanding of the auction process
- Develop relationships that can ultimately assist in rebranding strategies
- Develop a strategy that will enhance perception and recognition of organization
- Build and maintain database of industry contacts, prospects and networking groups
- Assist in co-design of processes within the organization
- Develop and deploy broker messaging
- State of Texas Insurance/Group One License is strongly preferred
- 1-3 years in a customer-focused environment strongly preferred
- Minimum 3-5 years business experience within a multi-faceted real estate related environment
- Must be technology savvy and have strong office productivity software skills (e.g., PowerPoint, Excel, SAP) to use promotion databases, financial reporting and promotional analysis
- Extensive experience in real estate secured lending including underwriting track-record with authority limits
- Managing existing relationships within a designated portfolio of Achiever Mortgage Brokers to ensure that the Bank earns a reputation for providing the highest level of prompt and attentive service in the industry and the Bank represents the first choice of mortgage lenders by the mortgage brokerage community
Broker Manager Job Description
- Continually examine team performance, provide feedback and coaching, make recommendations and implement action plans to meet sales goals
- Support the development and execution of a robust Audit Plan for Operations within the Broker Dealer
- Create plans in accordance with Internal Audit standards, relevant government statutes, and regulations
- Lead audit engagements from the planning through reporting stages
- Finalize audit findings and provide an overall opinion on the control environment
- Stay abreast of evolving industry and regulatory changes that impact the business
- Broker Alliances and Growth Programs
- Drive quality and efficiency through the business
- Conducts Agent Development meetings
- Occassionally overnight travel may be required
- Determining and obtaining all pertinent credit information such as proof of income, down payment confirmation and , and conducting appropriate due diligence thereon in order to meet the bank's credit and quality standards, including anti-money laundering and anti-terrorist financing standards and maintain the bank's desired reputation with the public and regulators
- Within a designated discretionary limit for mortgage applications which are 'passed' by the system, approve or decline mortgage transactions and recommend to a higher level those which are qualified for further review if the incumbent considers them to be credit worthy
- Accurately inputting data to computer underwriting program and determine a 'pass', 'fail' or 'further consideration' decision for each mortgage application
- Facilitating prompt turnaround times and ensuring accuracy, courtesy and knowledgeable service when dealing with customers and external mortgage referral sources
- In collaboration with Agencies/agents in assigned area implement marketing plan to maximize self generated leads
- Agencies who receive company generated leads that the agency complys with established processes and timelines