Application Packager Job Description
Application Packager Duties & Responsibilities
To write an effective application packager job description, begin by listing detailed duties, responsibilities and expectations. We have included application packager job description templates that you can modify and use.
Sample responsibilities for this position include:
Application Packager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Application Packager
List any licenses or certifications required by the position: CISSP, ITIL, MCSE, MCSA, PRINCE, SME
Education for Application Packager
Typically a job would require a certain level of education.
Employers hiring for the application packager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, Education, Management Information Systems, Science, Information Systems, Technology, Business, Information Technology
Skills for Application Packager
Desired skills for application packager include:
Desired experience for application packager includes:
Application Packager Examples
Application Packager Job Description
- Create and/or modify scripts & script wrappers, for application installs
- Troubleshoot and resolve application and package issues
- Assist with automated deployments of packaged software
- Assist with desktop related projects (OS upgrades, deployments, patching, and hardware refreshes)
- Ensure client security and currency (N-1 strategy)
- Provide extensive troubleshooting in the installation and configuration of SCCM
- Consult with other business units
- Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, ) and reference models
- Produce quality application sequences using Microsoft App-V of varying degrees of complexity to meet business needs
- Produce quality application packages of varying complexity using MSI packaging to be deployed by SCCM or LANDESK to meet business needs
- At least 2 years of experience in Application Packaging
- At least 2 years of experience in security updates
- 1+ years of experience with MS Configuration Manager
- Providing operating system, application, and hardware testing support
- Providing Microsoft Group Policy support for creation, modification, and deletion
- Providing VDI support including installation, configuration, and operations of the environment
Application Packager Job Description
- Adhere to change control and application release procedures governing the respective environments
- Provide application packaging support, maintenance and development to meet business needs on existing packages
- Work to existing systems processes and standards, under the guidance of the SME Team Lead and Application Virtualisation SME
- Perform daily housekeeping tasks to ensure optimal application environment operation
- Liaise with other IT support teams and clients where necessary to verify technical solutions and ensure the successful integration of new systems
- Coordinate with 3rd Party Vendors, internal IT teams internal business units to determine and resolve problems
- Associate's/Bachelor's Degree or equivalent experience preferred
- Advanced design skills proven understanding and appreciation of the SDLC
- Be able to track and document information regarding troubleshooting techniques resulting in repeatable documented procedures that will to be executed by operational teams
- Assumes additional duties as assigned
- Managing clients expectations and deliverables
- Designing package architecture for the complex products
- Strong knowledge of Windows registry
- Strong knowledge of security principles and the securing of Windows 10
- Experience troubleshooting desktop related issues including software and hardware issues
- Some experience working with e-mail software and Office 365, and Office 2016 Click to Run a plus
Application Packager Job Description
- Work closely with the rest of the IT to ensure a consistent, standardised global environment
- It is also expected that the engineer document development steps of an application package so that it can be re-created or modified
- Build common application packages into SCCM and deploy onto servers and workstations
- Create and maintain automated application deployment packages
- Develop software installation scripts and provide code review for complex software installation
- Develop/implement firm-wide downloads for firm supported workstations
- Design, implement and configure the COTS/GOTS software needed to support our enterprise SCCM 2012 infrastructure
- Research, evaluate, and remain current on emerging tools, techniques, and IT technologies Work closely with client to perform technical and requirements analysis Working effectively in a collaborative and innovative team-oriented environment
- Provides weekly statuses & estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges
- The timely resolution of problems to ensure all service level and service dependency agreements are met
- Experience with Application packaging and packing tools used for deployment
- Ability and willingness to work extended hours or modified schedule for planned or emergency work
- Demonstrated proficiency troubleshooting desktop related issues including software and hardware issues
- Must have good oral and written communications skills, excellent organizational and teamwork skills, and be able to demonstrate strong interpersonal skills
- Experience with Desktop Management Technologies (LANDesk, SCCM, etc…)
- Experience with Application Packaging Technologies (Admin Studio)
Application Packager Job Description
- The pursuit of root cause for all problem & incidents to eliminate reoccurrence
- Proactive monitoring of applications and all related/integrated technology to prevent problems
- Work closely with clients to gather requirements and implement high quality solutions which are scalable, free of defects, and meet business needs
- Designs, codes, tests, debugs and documents application packages
- The ability to navigate the IS organization as needed to resolve problems as quickly as possible
- This position requires the individual to have a clear understanding of all procedures, policies, and guidelines to ensure that changes made to the production environment always have the appropriate approvals, change controls, and have been thoroughly tested
- This individual should ensure we are always in compliance, can effectively advocate the team's position, and protect our clients, applications, and the IS organization from undue risks, system failures, or failing periodic system audits
- Applications within this area require 24 x 7 availability and rotating on-call support coverage and have an internal and external client base in all major markets
- Strong communication skills both verbally and written, including consultative ability to gather data and ask probing questions will be a key role in this position
- Communication will include contacts with business clients third party service providers
- RSA Environment and experience
- The candidate should possess between 3 - 8 years of relevant professional experience
- Must have knowledge of Windows 7 operating system (file system and registry level)
- Minimum of 3 years' recent experience packaging applications and application updates
- Level I staff will support Level I roles to “plug and build” and also troubleshoot packages and require at least 1 year of experience
- Bachelor's degree in a technology related field required or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Application Packager Job Description
- Investigating new application distribution or packaging technologies (VMware View/RDSH/AppVolumes/ App-X
- To receive application packaging related incidents and service requests from other support teams, carry out further diagnosis and investigations and liaise with colleagues and customers to resolve incidents including those requiring site visits
- To advise Project Managers and service users on all aspects of application packaging including the complexity and time needed to package applications ready for deployment
- To document application packaging related processes and procedures for resolving incidents and fulfilling requests to allow colleagues to complete recurring tasks
- To undertake the necessary auditing actions and checks to support governance and compliance
- Review a target application, identify how the application interacts and provide remediation for possible issues
- Provide analysis of Windows 10 compatibility and validation requirements
- Experience with Citrix AppDNA application compatibility, analysis, and migration software
- Review and manage technical requirements and business functional requirements
- Ability to create Microsoft Installer (.msi) packages and Microsoft Transforms (.mst) using AdminStudio, software repositories, Orca, and VBScript
- 7-10 Years' experience with management of desktop systems required
- Experience using Flexeria Admin Studio and Wise Package Studio is preferred
- Advanced knowledge of MSI, MST, and other installer formats
- Ability to package using a variety of packaging techniques and tools
- Knowledge of SCCM and ability to deploy/troubleshoot packaged applications
- Ability to understand and assess security related issues to a given application