Application Operations Engineer Job Description
Application Operations Engineer Duties & Responsibilities
To write an effective application operations engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included application operations engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Application Operations Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Application Operations Engineer
List any licenses or certifications required by the position: ITIL, PMP, SSL, SAP, LDAP, EMC, DB, PMI, 9000, CCURE
Education for Application Operations Engineer
Typically a job would require a certain level of education.
Employers hiring for the application operations engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Engineering, Technology, Information Systems, Technical, Information Technology, Science, Math, Information Management, Finance
Skills for Application Operations Engineer
Desired skills for application operations engineer include:
Desired experience for application operations engineer includes:
Application Operations Engineer Examples
Application Operations Engineer Job Description
- Manage/Resolve Incident and Problem tickets assigned to your team and work towards a reduction in incidents through build process enhancements, coding best practices
- Acting as a primary executor in responding to customer and user-reported application issues and incidents
- Build software tools to assist with or replace automation
- System administration exposure
- Learn innovation methods like Design 4 Delight and Lean Start-In
- You will experience a one week #JumpIntuit on-boarding experience and participate in a year-long college grad program
- Assist with software build and Quality Assurance testing
- Resolves issues escalated from users of Dynamics AX, ConnectShip, SSRS
- Diagnose and resolve technical problems at the individual and system levels
- Drive root cause analysis for critical incidents
- You live to experiment, test, fail fast, and learn as you go, after all we are working in a very large, global, complex environment
- Keeping large, enterprise applications running as a well oiled machine
- Identifying & improving key areas of an application / environment to ensure peak performance, uptime and security
- Taking your turn on the regular oncall schedule, we are all in this together
- Scripting and automation experience in Puppet and/or Chef (Ruby )
- Experience with implementation and design of automation and automation frameworks which leverages tools such as Puppet, Chef, Python, Jenkins
Application Operations Engineer Job Description
- Utilizes their deep knowledge of DevOps, connected services, and information technology plus their knowledge of industry best practices to innovate and influence operational approaches and solutions
- Analyze, identify, document, and deploy application monitoring requirements
- Application analysis, planning, and deployment
- Understand business requirements and recommend appropriate technical solutions
- Evaluate applications and application functions to determine if they fulfill operation requirements
- Analyze existing and new applications to identify opportunities to improve performance, reliability, and availability
- Apply knowledge and experience to improve application support processes
- Must be available to work extended hours as necessary
- Works on undocumented incidents
- Develops tools/processes to speed up incident resolution
- Demonstrated experience developing and maintaining Applications
- Experience with System Administration, Network Engineering & design, wireless technologies required
- Solid understanding and working experience with Java, C#, C, C++ or any other relevant programming language is preferred
- Experience managing application servers (nginx, apache, Postgres, Redis, RabbitMQ)
- Prior experience with multiple scripting technologies (VBScript, PowerShell, python, shell)
- In order to be considered for this role, you must submit your application through COS (internal candidates) or www.gecareers.com (external candidates)
Application Operations Engineer Job Description
- Performs complex changes
- Maintain global view and an active participating role in all portfolio and operation activities
- Active participation in portfolio delivery model including all changes and releases
- Document, develop, and transition critical validation paths for operational support
- Develop knowledge of portfolios and transfer to operations
- Provide view of all operational aspects of the applications within the global portfolios, , monitoring dashboards, report generation, and
- Guardians of all global applications on going availability, stability, growth, and enhancements)
- On-call coverage/Rotation
- The successful candidate will work closely with IT peers and Operations professionals to define behavior, services, and interfaces for the tools under development
- Lead Infrastructure and Capacity planning for Oracle systems
- Experience supporting a large scale web application environment
- Previous support work with transactional environments
- Ability to program in at least two common scripting language such as Ruby or Python
- Willing to work in a 24x7 rotational support environment
- Positive communication skills and ability to provide professional and constructive feedback to others
- Solid understanding of Computer Science and web protocols
Application Operations Engineer Job Description
- Leader of related contingent workers’ access and work prioritization
- Support a team in the design, development, tuning, testing, and commissioning of specialized protection hardware for power systems equipment
- Execute Oracle operations (access management, concurrent processing, sanity checks, regression testing )
- Works on significant assignments that are broad in scope and complexity, may cross several functional and organizational boundaries, and cover a wide range of operational & functional issues
- Exercises independent judgment in the selection of methods and techniques used to deliver DevOps solutions
- Suggestions for process improvements and enhance operational efficiencies by automation
- Provides subject matter expertise and technical direction to the rest of the Ops team members
- Assists in defining DevOps guidelines and standards
- Implement plans for application disaster recovery, migration, roll-back plans, expansion, routine deployments, and system upgrades
- Act as the escalation point for EPM operational issues and questions (Specifically HFM and FDMEE) for BHGE
- Experience with relational databases - MySQL in particular
- Experience developing web applications (in any language - Ruby/Rails experience a plus)
- Experience developing in *NIX environments
- 3+ years of experience in implementing and / or supporting Oracle E-Business Suite 11.5.10.2 or R12, specifically Oracle Order Management and Depot Repair applications
- Significant experience working with Oracle 10g/11g databases and development tools such as PL/SQL, SQL, Forms 10g /11g, Reports 10g/11g, Oracle Application Framework (OAF) and BI / XML Publisher
- Functional understanding of order management and depot repair processes is desirable
Application Operations Engineer Job Description
- Drive the implementation of minor changes and continuous improvements specific to SAP area of expertise
- Lead a resolution of major incidents and underlaying problem investigation for all incidents specific to desired SAP domain
- Leading Incident Review & Post Mortem Meetings, deliver required reports and analysis to support Customer SLAs
- Categorize, correlate, prioritize assign and escalate Problems, driving timely investigation of production issues across multiple business units, with a laser focus on maximizing Service Availability
- Create reporting and business analytics (KPI & CSF) for the Problem Management Process
- Provide expert Process guidance to Process stakeholders
- Execute special projects to support ITSM excellence
- Owns relationship with Global Operations for day-to-day operations of managed IT services, including minor enhancements and incident resolution follow up for infrastructure (servers, storage, networks and backups), application availability and performance
- Owns the prioritization, scheduling and execution IT related support calls (including interface with End-User Support team)
- Plan and manage monitor capacity to ensure business needs continue to be met
- Familiarity with Web Services, including RESTful web services and SOAP
- Familiarity with database platforms including PostgreSQL, Microsoft SQL Server, Oracle and DB2
- Good Reporting and MIS skills
- Exposure to TIBCO BW, EMS, Database and File adapters is a plus
- Prior Exposure to Video Management, Mass Alert Notification Systems, Bio-metric applications would be additional benefit
- Experience with higher level programming languages (.Net, C#, C, Java)