Analyst, IT Job Description
Analyst, IT Duties & Responsibilities
To write an effective analyst, IT job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst, IT job description templates that you can modify and use.
Sample responsibilities for this position include:
Analyst, IT Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Analyst, IT
List any licenses or certifications required by the position: ITIL, MCSA, MCSE, MCP, SSL, CCNA, CPA, CISA, MCITP, II
Education for Analyst, IT
Typically a job would require a certain level of education.
Employers hiring for the analyst, IT job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Business, Technical, Information Technology, Education, Engineering, Information Systems, Computer, Technology, Computer Engineering
Skills for Analyst, IT
Desired skills for analyst, IT include:
Desired experience for analyst, IT includes:
Analyst, IT Examples
Analyst, IT Job Description
- Initiate the use of reporting tools available in Yardi (ex
- Maintain integrity, accuracy and security levels of database
- Oversee any data exports to other software (including University databases)
- Responsible for the data integrity within the YARDI system
- PC Lifecycle Management, including Provisioning, Asset Management and Disposal
- Provide support for desktop operations and local site server systems.System administration, development, security and support of all relevant infrastructure
- Assist Manager/Supervisor in development of desktop support and local server systems strategy
- Configuration, installation, deployment & support of desktop management suite
- Provide Manager/Supervisor with equipment projections and assist with purchasing
- Provide system support to QMS, HRIS, DMS and other assigned systems through system analysis, system design, testing and implementation of agreed solutions to effectively meet business requirements
- CCNP, CCDP and ITIL certifications are a definite asset to this position
- Microsoft Unified Communications
- WHOSON
- Vocalcom
- TheWave
- ComputerTalk
Analyst, IT Job Description
- Business Requirements handling
- Communication with Business (Cluster & Trade Managers) and stakeholders on daily basis
- Supervise efficient working of all Business Intelligence projects and analyze requirements and perform appropriate tests
- Independently manage co-ordinationg on technical issues with escalations at appropriate levels across organisation for speedy resolutions
- Facilitate the prioritization of projects in consideration of competing business interests
- Ownership on delivery commitments and SLA towards stakeholders are met
- Understand the subject matter
- Best practice sharing on tools and techniques
- Ensure Documentation activity completed for every delivery
- Improve the platform together within the IT department, for transition from manual data pulling to automated feeds
- Scripting with PowerSehll, VB Script, LDAP queries
- CCNA certification are a definite asset to this position
- A sound understanding of File Transmission protocol’s such as Secured File Transfer, FTP, TCP/IP and Connect Direct
- Experience with CA/7 batch scheduler
- Able to partner with peers to complete tasks while fulfilling job requirements
- Promote and support an environment that encourages productivity, innovation, teamwork with a high level of professionalism
Analyst, IT Job Description
- Secure optimization of storage of data according to requirements
- Secure sufficient back-up of data according to requirements
- Documentation of solution, establishment of procedures and adherence to these
- Secure documentation of solution in order to safeguard and make the solution less vulnerable
- Develop and implement standardized processes to secure effectiveness and quality of solution
- Follow-up and support SAP roll-out projects through all phases, including gap analysis, customizing, testing, and user training
- Collaborate with vendors to identify technology solutions
- Identify and analyze potential risks and impacts of process and technology changes or upgrades
- Participate in system and infrastructure life cycle management, to include monitoring, applying upgrades, continuous improvements, end of life
- Acts with guests in mind
- Some project management and negotiations experience would be an asset
- Some experience deploying COTS products an asset
- Experience in operating systems
- Provide day-to-day Change management support for Pre-PAT environments for various channels across Direct Channels Technology Solutions
- Co-ordinate code deployments, maintenance upgrades and project exception testing across numerous Pre-PAT environments on various platforms
- Assist with shakedown testing after changes have been deployed to the test environments
Analyst, IT Job Description
- Installs and maintains printers, scanners, and other peripherals for departmental use
- Provides troubleshooting of hardware, software, and network issues
- Creates technical training documentation to provide users with self-help instructions
- Works with other support teams to provide comprehensive services to faculty,students,and staff
- Work in collaboration with Communications Specialist on special projects when needed
- Provide primary support for issues pertaining to network, fileserver, desktop/laptop, printer, peripheral, and/or other user problems and when necessary, coordinate with other DHTS groups for a resolution
- Ability to work independently to specific standards
- Maintain accurate documentation and inventory of all deployed hardware and software, procedures regarding end user device support and operations
- Ancillary AV support to supported conference rooms/end user
- Partner with and influence IT and business team members to drive solution delivery
- Some knowledge of Database technologies (IMS, DB2, Oracle or MS SQL Server)
- MCSE, VMware VCP 4 or 5 preferred
- In depth knowledge of VMware vSphere technologies
- Ensure resulting solutions meet the needs of our business clients and stakeholders while adhering to the bank’s technology and quality standards
- Maintain an understanding of business and technology directions technology developments and industry trends
- Oversee the design, development and implementation of solutions in partnership with application leads and architects
Analyst, IT Job Description
- Work directly with customers to probe and ask effective questions to fully diagnose both the root cause of a problem and the customer's comfort level with technology
- Research and diagnose computer hardware and software problems within the credit union’s infrastructure
- Take part in maintaining the MS Money and Quicken downloads
- Work with requesters and developers to create user requirements specifications
- Work with developers to create design specifications, test protocols, and other software development related documents
- Create documentation for IT projects and processes
- Assist with project planning/coordination
- Identifies and coordinates issues, problems, enhancements or new functionality needed
- Gathers high level and detailed information, proven experience liaising between multiple business lines, internal and external technology resources and risk mitigation
- Performs data mapping for system integration including API and batch files
- Creating/Updating virtual infrastructure documentation as it relates to project assignments
- Comply with the system development life cycle (SDLC) and project management methodology (PMLC) – including development of project plans, SDP, documentation of system requirements, and estimates of scope as required
- Ensure timely and accurate communication and resolution\escalation of issues
- Monitor service delivery against commitments, prioritizing work activities
- Follow documented operational procedures and processes with minimal guidance from the team such as equipment requisitioning, network requisition, inventory and asset management
- Analyze day-to-day processes for areas and methods of improvement