VoIP Engineer Cover Letter

I am excited to be applying for the position of voip engineer. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for local software and hardware support requiring complex integrated configurations in the areas of; Sonus, LAN/WAN, VoIP, SIP and Session Management.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Understanding of network infrastructure and design, including cabling, LAN, WAN, security, and wireless
• Experience operating in a DevOps environment
• Understanding of telephony infrastructure and design, including PBX, VoIP and SIP trunking
• CCIE Voice and/or equivalent combination of education or work experience
• Prior Local Exchange Carrier experience with an Outside Plant Engineer title preferred
• Subject-matter expert in managing new & existing conduit and cable infrastructure from the Local Exchange Carriers and delivery of circuit to the MDF & IDF, including site requirements identification and remedy
• Research, recommend, and develop implementation of new technology products
• Contract Administration for hiring contract cabling and infrastructure work and Work Order generation, updates & completion, including work order preparation

I am excited to be applying for the position of voip engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for leadership for implementing new VoIP products or services, as well as the technical resources required to manage them.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Extensive experience with Cisco's Tele-presence suite (VCS-Control/Expressway, MCUs, TMS, endpoints, ) common signaling protocols (SIP and H.323)
• Extensive experience with Cisco CUCM, Interworking Gateways, SRST, call routing
• Familiarity with VMware virtualization (ESX) and administration
• Experience in Incident Management of UCC solutions (mainly, but not limited to Cisco, Microsoft or Broadsoft)
• Experience of Session Boarder Controller (Oracle, Sonus, Audiocodes)
• Cisco Certified Network Professional level certification (-Voice, - Collaboration) or equivalent experience in providing UCC service support
• Team player with excellent communications skills and a passion for customer service
• Experienced in negotiating, documenting and maintaining processes

I would like to submit my application for the voip engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for architectural design, performance, and integration support for the VoIP systems into large enterprise network with over 1500 nationwide and international locations.

Please consider my qualifications and experience:

• Complete knowledge and Horizontal Wiring and standard codes
• Siemon Certified Installer - preferred
• Overseeing and leading the design group and upstream & downstream customers on Capital and Expense projects, supporting emergencies or decision making as they arise
• Provide direction, mentoring and assistance to other team members, including Design Engineers, Voice Engineers, Project managers and Service Delivery managers, as it relates to technical issues with Circuit, Conduit/cable and grounding designs as “Subject Matter Expert”
• Closely follow the all Federal & State safety protocols to avoid accidents and injuries to fellow employees the public
• Manage information and work closely with Public Affairs, Local Government Affairs and County of Orange Right-of-Way Department to help obtain vital easements for the IT communications system
• Demonstrate strong ethics, interpersonal skills, and negotiation with correspondence between internal and external customers to provide exceptional service
• Contractworkload overflow to approved Civil Engineering firms and supervise daily with Contractor’s LLS and RCE on job scope, milestones, schedules, deliverables and resources

In response to your job posting for voip engineer, I am including this letter and my resume for your review.

Previously, I was responsible for planning routine and non-routine maintenance as well as 24x7 support and troubleshooting for 26 NOS VoIP services.

Please consider my experience and qualifications for this position:

• Closely work with Contract resources prioritizing activities, delegating and monitoring the progress of assignments and hold Contractors accountable for results and quality
• Apply knowledge of engineering principles, construction standards, and industry practices through the use of resources
• Provide coordination and planning of projects with other departments, clients, or work groups and/or outside organizations in order to establish and meet scheduled operating dates
• Provide and ensure complete customer satisfaction throughout the process
• Matric /Grade 12 or O and A Levels
• CCVP will be advantageous
• A good knowledge of MPLS and especially DiffServ QoS and Queuing mechanisms is essential
• Experience with Broadsoft and Acme Packet SBC’s

I would like to submit my application for the voip engineer opening. Please accept this letter and the attached resume.

Previously, I was responsible for problem and Change Management in production Interactive Intelligence CIC systems and associated VOIP Infrastructure.

Please consider my experience and qualifications for this position:

• Creation and execution of test cases for unit/integration testing, Traffic Generator scripting
• Direct experience in a multi-threaded environment
• Perform analysis of call volumes and trends to determine appropriate equipment provisioning and making recommendations concerning capacity
• Review, maintain and update complex translations
• MetaSwitch, GenBrand or Broadsoft (UMG, CFS, EAS, SIP Provisioning Server, SAS, MetaView)
• SIP School Certified Associate (SSCA)
• Certifications in Cisco CCNA, CCNA Voice/Collaboration, CCNP Voice/Collaboration preferred
• Experience designing, deploying, installing and configuring and optimizing complex Cisco IPT solutions with Cisco Unified Call Manager clusters, and Cisco Unified Contact Center Express