Voice Network Engineer Cover Letter

I submit this application to express my sincere interest in the voice network engineer position.

Previously, I was responsible for direction and mentoring to the talented team of Voice and SIP Telecommunications Engineers who develop and build solutions using a variety of technologies.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Industry best practices when it comes to network and voice design, network monitoring and security
• Experience troubleshooting complex LAN/WAN & application performance problems to resolution in multitasking environment
• CCNA and CCNP highly preferred
• Excellent written (particularly in Powerpoint) and very communication skills
• Strong at building relationships and managing stakeholders
• Expert in the product launch process in BT, from securing funding via business case to full product launch based on releases
• Strong knowledge of big data cyber security services and good knowledge of other BT Security and BT products and services
• String commercial product skills, particularly in being able to identify growth opportunities from new cyber security services

I submit this application to express my sincere interest in the voice network engineer position.

In the previous role, I was responsible for engineering, design, and implementation of all voice networking to include SIP/PRIs/Carriers, VOIP, including Call Center(s), Trading Floors, and regional offices.

Please consider my qualifications and experience:

• Extensive experience with network infrastructure design and implementation (e.g., voice, routing, switching, wireless, VLANs, IP addressing and wide area networks)
• Expert knowledge of architecture and design methodologies for large-scale networks
• Experience with unified communications/IP telephony architecture and deployment Functional understanding of network financial management, ROI analysis and business case development
• Expert knowledge of Call Center technologies and solutions, specifically Interactive Intelligence (ININ) environments (preferred)
• Expert Knowledge of IP telephony technologies from Cisco and Microsoft
• Experience in administration and support of call center solutions within large, highly complex organizations
• Expert-level voice and data networking experience in a Cisco and Microsoft environment
• Cisco IP Telephony, Microsoft Skype for Business PBX and Cisco or ININ Call Center experience

In response to your job posting for voice network engineer, I am including this letter and my resume for your review.

Previously, I was responsible for a professional level of support and technical expertise in voice networking and collaboration technologies.

Please consider my qualifications and experience:

• IP Video/ TelePresence/Cisco
• Active CCNA Voice or Collaboration is preferred
• Carrier liaison to resolve issues with partial and full T1, E1, PRI, BRI, and DS3 links
• Any combination of education and experience will be considered
• Technical Certification CCNA, CCNP Voice, CCIE Voice is preferred
• Superior knowledge of Cisco Unified Communications Systems
• Superior knowledge of VOIP solutions and SIP Deployments
• Superior knowledge in enterprise LANs, WANs, WLANs including routers, switches, network load balancers and wireless access points

I would like to submit my application for the voice network engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for local software and hardware support requiring complex integrated configurations in the areas of; Sonus/Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, with integrations to products such as Avaya, Cisco, and Genesys.

Please consider my qualifications and experience:

• Broad knowledge of network performance and troubleshooting techniques
• Strong knowledge of network related hardware and software
• Good understanding of security issues and implications for network solutions
• Solid knowledge of system development methodology, project management, system architecture an analytical/problem solving skills
• CISCO CCNP/ Collaboration or equivalent experience
• Project Management, Problem Solving, Network Design and Implementation
• Knowledge with the design and installation of converged voice/data MPLS and DMVPN Networks
• Knowledge of SIP and Routing protocols such as EIGRP, BGP

Please consider me for the voice network engineer opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for proactive monitoring and triage of all network related platforms, typically: - System X, DMS, Nokia, TS4V & NGA voice technologies.

My experience is an excellent fit for the list of requirements in this job:

• Strong knowledge of SIP and H.323 protocols
• Experience with NICE Call Recording and Work Force Management
• Experience with LEAN methodologies, leading Value Stream mapping sessions and driving problem resolution meetings with cross-functional teams
• Familiar with working in organization that provides 24x7x365 support
• In-depth knowledge of voice technologies IP telephony and SIP
• Expert understanding of IP data, voice, and video networking concepts and systems is preferred
• Expert with MS Office Suite and Visio
• Oracle/ACME Packet Session Border Controllers (SBC) or experience with other vendors