Technical Operations Manager Cover Letter

I submit this application to express my sincere interest in the technical operations manager position.

Previously, I was responsible for technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Has well developed questioning, investigative and listening skills
• Ensure ongoing survey invitation deployment, via Confirmit (survey tool) in partnership with Marketing Technology Operations team
• Ensure error-free survey performance and uninterrupted data collection, within the realm of the team’s control
• Understand and utilize complex programming techniques, such as scripting, to ensure the appropriate surveys are being deployed to the appropriate customers at the right time
• Enable and support data integration efforts between survey platform and internal data warehouses as well other external vendor systems
• Six Sigma Process Excellence certification is preferred
• Knowledge of networking protocols such as HTTP, DNS, UDP, TCP
• Strong leadership skills and technical background, including working with multiple system interfaces and possessing solid problem identification and solving skill set

I submit this application to express my sincere interest in the technical operations manager position.

In the previous role, I was responsible for substantive, administrative, reference, research and other support to OGM's NSG capability requirements development, maintenance, and approval and evaluation process.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience implementing and supporting Oracle’s Business Intelligence and EPM products
• Single Sign-on methodologies and application integration
• Strong technical foundation in database administration
• Experience with running Oracle E-Business suite components in the following environments
• Experience with installing and configuring Discoverer including administration of EULs, Business Areas, and reports
• Ensures that the Service Operations team provides optimum service level to the business lines that it is supporting
• Takes overall responsibility for the resolution of incidents and problems within the team
• Assists in defining and managing OLAs with relevant stakeholders

I submit this application to express my sincere interest in the technical operations manager position.

In my previous role, I was responsible for support, research, and subject matter guidance including HL7, FHIR and related areas of expertise to software development teams to help them arrive at requisite supporting systems concepts, software development plans, and integrated service delivery processes;.

Please consider my qualifications and experience:

• Possess a comprehensive knowledge of airline operations along with an understanding of the interdependencies of operating and support teams
• Knowledge of dependencies in departmental coordination
• Practical experience and well versed in HD technologies
• Practical experience with a broad knowledge of television technical theory particularly in the digital world
• Knowledge, familiarity and practical experience with automation system, IP technologies and their applications
• Previous experience with formulating production budgets
• Previous experience working with Payroll and Finance departments
• Previous experience with unionized work environments and collective agreements

I would like to submit my application for the technical operations manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for systems planning, architecture, engineering, analysis of WMM capability implementation and integration into IC/DoD/USG enterprise, from joint topical requirements & CONOPS development, through enterprise transition into ops.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge in project management tools and techniques
• Knowledgeable in LEAN
• Self motivated, positive work ethic and attitude
• Experience with performing analytics work and manipulating data sets
• Experience with leading programs for data/analytics teams
• Experience with PeopleSoft Development including design and development of PeopleSoft applications, interfaces, reports, and data conversions using SQR, Application Engine, Cobol, nVision, and Crystal Reports
• Able to participate in MSSQL database tuning and troubleshooting efforts
• Capable of providing technical support to create new PeopleSoft environments and refresh non-production environments

Please consider me for the technical operations manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for technical support for research and development initiatives and for the implementation of new technologies for adoption.

Please consider my experience and qualifications for this position:

• Ensures relevant Client Service teams are informed of progress on incidents, where necessary
• Ensures that defined divisional Production Management service operations and support processes are adhered to by the team
• Prepares for and, if requested, manages steam review meetings
• Manages escalations by working with Client Services and other Service Operations Specialists and relevant functions to accurately resolve escalated issues quickly
• Mentors and coaches Production Management Analysts within the team by providing provide career development and counselling, as needed
• Assists Production Management Analysts in setting performance targets
• Evaluation of new products including prototyping and recommending new products including automation
• Specify/select tools to enhance operational support