Support Sales Cover Letter

I submit this application to express my sincere interest in the support sales position.

In my previous role, I was responsible for pre-sales and post-sales support which include but not limited to technical clarifications, product presentation and customer trainings for Transformer product portfolio.

My experience is an excellent fit for the list of requirements in this job:

• Oracle and SAP is desirable
• System (Microsoft, cts, wb, sap others)
• SPM and Above
• Provides administrative support to sales team assure that assign task complete on time
• Follows up with customers to ensure timely and satisfactory delivery of placed orders
• Confident and have experience working in a B2B environment
• Enjoy working in a team in an international and dynamic environment
• Excellent computer and administration/organization skills

I would like to submit my application for the support sales opening. Please accept this letter and the attached resume.

Previously, I was responsible for onboarding and existing customers with support and training on Realty ONE Group’s proprietary back office system and related products.

Please consider my qualifications and experience:

• Prior experience of event management would be highly desirable
• Reporting experience would be highly desirable
• Excellent verbal and written communication skills in English, organizational skills
• Bilingual (English and Spanish) preferred but not a requirement
• Proficient with Microsoft Office products (as minimum Excel, Word, Power Point)
• Spanish and English are needed
• Know how about CRM workflows
• Knowledge and experience with paper, offset printing, wide format printing, digital printing, photocopying and

I submit this application to express my sincere interest in the support sales position.

In my previous role, I was responsible for quality solutions for customer technical elevations from the Contact Centers, Pre-Sales TC, MPS Account teams, Channel Partners, Customer Relation Team (CRT) on Office Printing Solutions Products.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Manage all customer escalations and complaints resolutions
• Maintaining strong internal and external relationships with all stakeholders
• Capable of reading technical manuals
• MS Office, SAP/R3
• Service-minded, detail oriented, organized and systematic
• Proactive approach to the role – understand the problem to get the solution
• Some knowledge of finance & sales (dealing with numbers)
• Experience with commercial customers is advantageous

I submit this application to express my sincere interest in the support sales position.

Previously, I was responsible for existing customers with support and training on Realty ONE Group’s proprietary back office system and related products.

Please consider my experience and qualifications for this position:

• Telephone skills – servicing of advisers will be delivered primarily via the telephone
• Confident to drive relationships remotely and some face to face
• Sales – tools, techniques
• Process and systems knowledge
• Proactively contribute to the Sales team sales focus and delivery of sales targets
• Strong work ethic – enjoys working at pace, is self-motivated and is accountable for actions
• Able to work in high stress environments
• Logistics /Order management

In response to your job posting for support sales, I am including this letter and my resume for your review.

In my previous role, I was responsible for consulting which includes, but is not limited to, assisting customers with standard products and implementing local solutions.

Please consider my qualifications and experience:

• Strong overall sales acumen
• Strong oral and written communication abilities to assist in communicating positively and effectively
• Good computer skills, including Microsoft Office, Excel
• Really important that this person has good computer skills
• Data processing experience and is accurate speedy
• Also comfortable with skype
• Be able to prioritize what needs to be done first
• Face-to-face selling experience an advantage