Support Administrator Cover Letter

I would like to submit my application for the support administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for 3rd level end-user technical support on client hardware systems, mobile devices, computer peripherals, telecommunications equipment, and client/ server/ cloud application software.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Configure and maintain the email infrastructure
• At least 12 months experience of working in a systems administration / data quality / sales or marketing operations role, along with experience of supporting tools
• Robust project management experience and skills
• May require valid state driver's license or CDL, whichever is applicable, and satisfactory driving record check
• Working with Management & Operations to establish the best Administration Practice
• Dayworks Processing
• Process Ad Hoc income
• Processing survey tenders and pass to tenders

Please consider me for the support administrator opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for professional end-user support for local users and some off-site users of computer applications and hardware.

Please consider my qualifications and experience:

• Experience with windows operating systems (server and desktop), basic networking functions (port forwarding, DHCP, etc) and troubleshooting peripherals and mobile devices
• Basic understanding of the incident, problem and defect management processes
• Ensuring compliance with processes and GSoP requirements
• Producing work orders and handover packages to contractors
• Proactively managing customers to keep them informed
• Processing project drawings
• Monitoring performance to ensure regulatory compliance
• Delivery of key milestones and deadlines

I am excited to be applying for the position of support administrator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for desktop support, local and off site; computer installation and configuration, software roll-out and maintenance, troubleshooting and analysis.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Be reliable & a team player
• Logical & numerical aptitude
• Training Administrator - FTC
• Developing and administering HR reporting to reflect activities of both HR and Government Relations (GR) department
• Interact with HR and GR Department with regards to employee documentation processing suck as work permits, visa approvals, labour approvals and associated employment requirements
• Ensure all cyclic GR reporting is collated, generated and delivered within the prescribed timelines regional GR monthly reports, monthly KPI data reports, manpower report and other reporting as and when requested
• Actively participate for the preparation of GR annual internal and external audit reporting and requirements
• Work with operations teams, branch managers, support managers and HR Coordinators to ensure a seamless processing of HR requirements as and when needed

I submit this application to express my sincere interest in the support administrator position.

Previously, I was responsible for support on computer system problems; including installing, repairing, and troubleshooting computer hardware, printers, and other peripherals.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience in maintaining and developing IVR
• Sound knowledge of contact centre operations and requirements
• Driver’s License for travel to branch office
• Good knowledge of UK geography
• Solid knowledge of systems software / hardware, networks and operating systems
• Solid knowledge of processes and tools utilized for system management, problem reporting, change management and support tools
• On call 24/7 on a rotational basis
• Previous experience in management support

Please consider me for the support administrator opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for support on single projects and initiatives within scope, budget and timeline * Track corporate IT assets throughout computer lifecycle * Install, support, and maintain desktop applications * Provision applications using Microsoft System Center Configuration Manager (SCCM) * Support desktop and mobile operating systems * Configure, troubleshoot and repair hardware.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Understand complex relationships between components of production systems
• Excellent knowledge in Excel and Outlook
• Sorting mail, scanning, classifying and allocating documents
• Processing, scanning & mail outs
• Compilation of establishment packs for our New Business team
• Coordinate printing orders, printing of envelopes, letter heads, compliment slips
• Microsoft Active Directory / Exchange experience
• MCP, MCSA or MCSE qualification preferred