Settlement Specialist Cover Letter

I am excited to be applying for the position of settlement specialist. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for analysis to current SCIEX products positioning and help improve overall offerings and maintain competitiveness in the markets.

My experience is an excellent fit for the list of requirements in this job:

• End user support with experience in Contract & Settlement, Finance, and Operations
• Broad experience supporting process & data standardization
• Delivery of structured requirements development
• Understand Business Intelligence and data analysis/data mining
• Trains, coaches, and develops staff on processes and procedures in order to enable them to maximize their effectiveness
• Acts as the main point of contact for systems related training
• Collaborates with department managers to determine their staff's weakness and areas that need additional training
• Prepares materials and job aids for one-on-one and classroom training (both paper and electronic format) for Soft Pro Select and Title Express

I submit this application to express my sincere interest in the settlement specialist position.

In the previous role, I was responsible for advice and resolve settlement issues for internal and external clients.

Please consider my qualifications and experience:

• Update claim system with settlement details (credit memo number and check number)
• Earn customer trust by consistently following through on actions and operating with integrity
• Previous experience in a dynamic, fast-paced customer service environment
• Able to identify and act on Continuous Improvement opportunities
• Working successfully in a matrix organization
• Information and Material Flow – Order to Cash
• Building Materials Industry & Commercial knowledge
• Lean / Six Sigma acumen

In response to your job posting for settlement specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for excellent customer service by quickly resolving complex issues related to orders, escalating as appropriate with clear and concise communication.

Please consider my experience and qualifications for this position:

• Schedules training sessions and ensures training programs are aligned with the Company's needs
• Continually monitors all training programs for effectiveness
• General understanding of basic principles of accounting
• Bankcard experience preferred
• Intermediate PC/Windows knowledge, including Microsoft Office
• Intermediate skills with Access and Excel
• Skills in problem identification, analysis, research, and resolution
• Flexible to accommodate the needs of the business

I am excited to be applying for the position of settlement specialist. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support to colleagues in the use of local accounting rules and explain to them in a clear and consistent manner.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Reconciliation of cash accounts, resolving outstanding items on time
• Communication with internal and external partners to address their queries
• Collaboration on new tasks and initiatives
• Process incoming documentation associated with Customer Claims
• Update Claims System with documentation and scan photographs
• Decision Making – Correspond with claimant where supporting documentation does meet the requirements listed in the Warranty Terms
• Audit claim prior to issuance of any financial settlement for validity and conformance with standard work
• Process quality related financial settlements, charge-backs, and adjustments accurately and in a timely manner

I submit this application to express my sincere interest in the settlement specialist position.

In the previous role, I was responsible for support for queries addressed by local markets within SLA, takes up incoming complex vendor and Local Markets emails or calls.

Please consider my qualifications and experience:

• Able to work effectively both independently and with a team
• Proficient in MS Office, SAP 6.0, SAP CRM and BI preferred
• Visible work ethic
• Able to establish and maintain effective cross functional working relationships
• Relevant experience in accounting or related field
• Detailed knowledge of the back office clearance & settlement
• Works proactively to improve processes and services by identifying improvements and implements changes with a moderate impact on own area
• Very good understanding of different types of securities and how trading and/or clearing and settlement is conducted (expertise within a set focus area)